Post job

User experience researcher jobs in Richardson, TX

- 98 jobs
All
User Experience Researcher
User Experience Designer
Researcher
User Experience Manager
Research Consultant
Contract Researcher
  • UX Designer

    PTR Global

    User experience researcher job in Dallas, TX

    Looking for someone to work on-site Tuesday- Thursday Will need to have experience enhanced/ creating UX Design Systems The job This job is a member of the User Experience (UX) and Digital Customer Experience team IT. The UX Product Designer is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with interaction / visual design, information architecture, user research and UX strategy. This is an exciting opportunity for the right individual to work across disciplines to take large, complex applications and transform them into simple, intuitive experiences. You'll wear many UX hats and be responsible for conceptualizing, prototyping, presenting and delivering a variety of UX deliverables (personas, flows, research plans, test scripts, low and hi-fidelity mock ups). A qualified candidate should possess Bachelors degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training 5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Strong skills in modern design and prototyping tools (Sketch, Zeplin, Flinto, Adobe CC, Figma) Preferred: Bachelors or masters degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training 7+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Pay Range: $55-65/ HR The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
    $55-65 hourly 4d ago
  • UX Researcher | TX/FL

    Photon Group 4.3company rating

    User experience researcher job in Irving, TX

    The Role As a UX Researcher you'll be key to the development of our digital products. Working in concert with Product and Engineering partners and UX Design colleagues, you'll be applying your skills and experience to generate and leverage a wide variety of research methods, testing, metrics and insights to ensure design and product direction is based firmly on solid a foundation of research. Responsibilities Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared Design and execute research studies that follow research best practices and methodologies Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed Collaborate and share research findings and insights across the organization Provide guidance and rigor around research methodologies and best practices Define relevant metrics for benchmarking and measurement of journeys Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit Understand existing and planned client Infrastructure and projects, and work on solutions that can be implemented in a timely manner, to make measurable impact Mentor user researchers and designers doing research to grow and scale research capabilities Collaborate with research and design leadership to identify new tools and/or process improvements that drive better alignment and compliance with design systems Apply a positive and constructive attitude to all feedback. Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs. Keep up to date with the latest UX practices, innovations, and tools. Help to support new UX starters in the team. Participate in the wider UX community of practice. Required Skills, Experience and Competencies 5-10 years of relevant UX Research experience Extensive hands-on experience leading qualitative and quantitative UX research in a product design environment across the Design Thinking stages Experience leading and conducting generative and evaluative user research Ability to lead workshops relating to UX Research both in-person & remote Creative problem solver comfortable dealing with uncertainty Self-starter with the ability to define goals and strategies Able to combine strategic thinking with pragmatism without sacrificing quality Proactive and positive attitude, with strong attention to detail & analytical skills Outstanding written and oral communication skills Significant experience working with senior stakeholders and engineers Familiarity with research tools e.g UserZoom, UserTesting.com, Dovetail, EnjoyHQ, Qualtrics Bachelor's/University degree Desirable Skills, Experience and Competencies Experience in e-commerce/Internet/mobile space Experience with agile methodology Financial services industry and commercial banking experience Master's degree
    $76k-107k yearly est. Auto-Apply 60d+ ago
  • Senior UX Researcher

    Global Payment Holding Company

    User experience researcher job in Dallas, TX

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. As part of the Design Organization, the Senior UX Researcher plays a key role in shaping the user experience by driving research to provide user insights that will inform product design and strategy. Researchers collaborate with designers and product stakeholders to understand business and research goals, conduct high quality research, and present findings. We strive to learn and understand our users' needs and behaviors to help create useful, usable, and engaging products and features. Essential Duties Promote the value of UX Research through various tools and processes Establish relationships with key stakeholders (i.e. product, engineering, sales, support) to gather research participants and share insights Understand and translate business requirements and constraints into research initiatives Collect and analyze user needs and behaviors via qualitative research (i.e. stakeholder and user interviews, surveys, field visits, usability testing, remote testing) Create personas, user journeys, and flows to better understand our end users and communicate that understanding to our product teams Share research findings and recommendations to diverse audiences through written documentation and oral presentations Collaborate with designers and product managers to prioritize research findings in a fast-paced environment Keep abreast of industry and user experience trends, and best practices and promote research within the team Required Qualifications Bachelor's degree in anthropology, Human Computer Interaction (HCI), Human Factors, Sociology, Psychology, or related field or practical experience Minimum 4 years relevant work experience within user experience, product design research, experience design, or related field Knowledge of or experience within the payments industry Experience with research design utilizing various methods, such as foundational research, contextual inquiries, journey maps, surveys, usability studies Experience with remote research tools (i.e. User Interviews, UserTesting, Qualtrics) Ability to make decisions and adapt based on understanding of business goals, needs, and challenges Must have excellent time management skills: be able to handle multiple projects at one time and prioritize needs and projects Must be a collaborator and team player Preferred Qualifications Master's degree or higher in a related field 4 - 6 years of relevant work experience within user experience, Human Computer interaction, product design research Familiarity with analytics tools (i.e. Google Analytics, Pendo) Competencies Strong ability to empathize with customers Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product life cycle Knowledgeable and have a deep understanding of the user-centered design process Excellent visual, written, and oral communication and presentation skills Self-starter who takes initiative A strong eye for detail, initiative and committed to delivering high quality work independently or as part of a team Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $77k-107k yearly est. Auto-Apply 44d ago
  • Clinical Research Consultant - On Call

    SGS 4.8company rating

    User experience researcher job in Richardson, TX

    We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. On-Call Clinical Research Consultant oversees the clinical research of consumer products involving healthy paid volunteers. Develops research studies and creates standards and guidelines for clinical research services and programs. Ensures adherence to standard operating procedures, good clinical practice and FDA regulations. JOB FUNCTIONS Provide professional conduct, supervision and management of studies and investigations in all phases from procurement to completion of delivery of report. Participate in investigation/pre-study/post-study meetings, study related training exercises, monitoring visits, wrap-up meetings with sponsor and audits conducted by sponsors and regulatory agencies. Review adverse event forms and subject medical records and provide a medical opinion to the SGS representative and/or sponsor. Provides reasonable medical care for any medical problems that are related to the research. Possesses knowledge and complies with applicable FDA / Governmental / International regulations. Adheres to internal standards, policies and procedures. Qualifications EDUCATION AND EXPERIENCE Must possess a PhD, M.D., D.O., or similar post-graduate degree in Science, Medicine, or Engineering AND Dermatology background, sunscreen and cosmetic testing experience a plus 10+ years of experience in a related field Licensed ophthalmologist - Required Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
    $77k-112k yearly est. 60d+ ago
  • Tax Researcher

    Collabera 4.5company rating

    User experience researcher job in Carrollton, TX

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Industry: Mass Media Work Location: Carrollton, TX Job Title: Legal Analyst Duration: 3+ month Summary: • The Legal Analyst is responsible for the multi-state tax technical research for various products and services, which entails documentation of the states' laws regarding taxability of these items and maintaining all records to support our taxability position. • This information will be used to update multiple tax data systems with sales, use, telecommunication, and other special tax rates and rules in U.S. jurisdictions. • Review and analyze test cases for tax scenarios. Job responsibilities include: • Research, analyze, and document sales, use and other special tax rate and rule changes. • Monitor statutes, legislative activity, and tax publications to stay abreast of changes in laws and regulations affecting sales and use tax. • Enter tax data changes in multiple tax applications. • Develop and analyze test cases for tax compliance. • Correspond with state and local tax authorities. • Research and write memos on complicated sales tax issues. • Communicate and work with other internal teams to complete timely and correct tax data updates • Conduct presentations on areas of content responsibility. • Perform special projects as assigned by management. Job and work experience requirements: • Bachelor's degree in business administration, accounting, finance or related field. • Law degree • Ability to utilize online research tools (e.g. CCH, Lexis-Nexis, RIA) Special skills and knowledge requirements: • Ability to consistently meet rigid and recurring deadlines • Ability to communicate effectively and handle multiple tasks. • Knowledge of multi-state sales tax laws and requirements • Ability to interact successfully with various tax authorities. • Software systems: Microsoft Excel, Word, Outlook, Access Additional Information To schedule an interview, please contact: Monil Narayan, ************
    $52k-87k yearly est. 60d+ ago
  • Informaticist (Part-Time, Contract)

    Target RWE 4.2company rating

    User experience researcher job in Dallas, TX

    Why Target RWE At Target RWE, our mission is driven by a deep commitment to people-whether it's the patients we serve, the partners we collaborate with, or the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to advance science. About this role We are seeking a part time Informaticist to join our Technology team on a short-term contract basis. In this role, you will help establish processes for effective informatics management, supporting improved patient outcomes and operational efficiencies. You will work closely with stakeholders across data, technology and clinical teams to ensure our informatics systems are aligned with company goals and healthcare standards. What You'll Do Analyze health related data to improve clinical practices, support decision making and ensure accurate data collection. Serve as a liaison between the data curation team and the technology team to align technical capabilities with clinical needs. Utilize data analytics and AI tools to support clinical decisions and drive innovation in healthcare delivery. Evaluate and optimize workflows to improve efficiency and better patient outcomes. Oversee secure data exchange between systems, ensuring data integrity and streamlined communication. Partner with IT and our Quality Assurance support to ensure patient data is protected and in compliance with all regulatory requirements. Other duties as assigned. What You'll Bring Bachelors degree in a related field (e.g. Healthcare, Information Science or Nursing) Background in healthcare, life sciences, or clinical data. Technical proficiency in EHRs in required. Strong problem-solving and communication skills. Ability to work independently and manage tasks with moderate supervision. Position Details Job Type: Part Time Contract Contract Duration: 2-3 months Hours Required: Approximately 8 hours per week Total Rewards The salary estimated for this position is $40-60/hour. Compensation will vary depending on job-related knowledge, skills and experience. Actual compensation will be confirmed in writing at the time of offer. If you are ready to be part of a team where your work truly matters - where your expertise is valued, your growth is supported, and your contributions help shape the future of healthcare, Target RWE is the place for you. We're building something meaningful together, and we'd love for you to be a part of it.
    $40-60 hourly Auto-Apply 52d ago
  • Image Generative AI Researcher

    Topaz Labs

    User experience researcher job in Dallas, TX

    Topaz Labs builds generative AI software for image and video enhancement. Over 1M photographers and designers trust us with their work, including on teams at Google, Nvidia, NASA, and more. Over the past few years we've processed over 1 billion images, grown extremely quickly, and we're just getting started. We're looking for a Generative AI researcher to help us produce best-in-the-world performance and efficiency in image/video enhancement and editing. Your primary responsibility will be to explore and develop GAN and diffusion-based generative AI technologies in the image and video domain. Experience with model distillation, quantization, and pruning to improve inference and memory efficiency while retaining performance is highly desirable.About us Rocketship growth and opportunity for impact ($3M → $45M revenue in five years) Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, Fox News, CNet, and more World-class team that executes quickly, obsesses about the customer experience, and promotes from within Fast-growing with huge opportunity for impact Strong product-market fit, profitable with infinite runway About you PhD in related field or equivalent industry experience Significant research on GAN or diffusion models for image/video enhancement, image processing, or image editing Experience with model distillation, quantization, and pruning 2+ years of hands-on experience with PyTorch, expert level at python Working knowledge of C/C++ Well-read on recent relevant research papers Preferred: experience with traditional image/video processing and photography interest Aside from technical understanding and research skills, we're looking for someone with a strong work ethic, intellectual humility, and a shipping mentality. We're a small company with a high-visibility and high-performance culture, so you will work with a high degree of impact and autonomy. You'll also collaborate closely with other world-class researchers to exchange ideas and solve problems together. Our research focus has already driven strong success for our company, and your contributions will directly help determine our future growth. We offer strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO, 5 personal days plus holidays, and 401k matching. This is a full-time on-site role in Dallas, TX, and we will ask you to relocate if you're not in the area.
    $32k-61k yearly est. Auto-Apply 60d+ ago
  • Learning Experience Designer

    Nozomi Networks 4.2company rating

    User experience researcher job in Dallas, TX

    As we expand our product portfolio and global presence, our Professional Services department is hiring a Learning Experience Designer. We're looking for a proactive, creative, and technically savvy professional who can champion our approach to product education and make learning impactful for both internal teams and external customers. If you thrive at the intersection of education, technology, and storytelling, this role is for you. As a key member of our team, you'll design, develop, and scale engaging content that helps our audience succeed. You'll collaborate across departments, analyze performance data, and contribute to the continuous improvement of our learning systems, tools, and operations. In this role, you will: * Partner with cross-functional teams to align learning experiences with business and customer needs * Conduct needs assessments and translate them into clear learning objectives and outcomes * Design and develop engaging, scalable educational materials across multiple formats (written, video, interactive) * Evaluate the effectiveness of content and programs through data-driven insights * Share ownership of the Nozomi Networks Academy learning experience, ensuring it evolves with our product and customer base * Support ongoing maintenance of our learning platforms, tools, and operations To be successful in this opportunity, you will have: * A coachable mindset and eagerness to learn and adapt * 2+ years of professional SaaS experience (edtech or product education background a plus) * Strong interpersonal, collaboration, and project management skills * Demonstrated knowledge of adult learning theory and instructional design best practices * Proven ability to design and develop content at scale * Comfortable with data analysis to inform decisions and measure impact * Familiarity with graphic and video production tools (e.g., Camtasia) and interactive learning platforms * Proficiency in communicating technical topics clearly and accessibly * Hands-on experience with tools such as Articulate Rise, Camtasia, Skilljar, and Cloudshare Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $87,100 to $98,980 This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply. Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company's equity program and/or variable bonus program, subject to the rules governing such programs. In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave. #LI-AF1 #LI-Remote
    $87.1k-99k yearly Auto-Apply 3d ago
  • UX/UI Product Designer

    Fieldpulse

    User experience researcher job in Dallas, TX

    We are looking for our first dedicated Mid-Senior UI/UX Designer to own the end-to-end design process, from research to high-fidelity mobile and web deliverables. This is a crucial, high-impact role for a designer who is ready to move fast, execute quickly, and translate complex industry problems into simple, actionable experiences for our thousands of customers. Where You'll Work: Full-time, in-office at our headquarters in Dallas, TX. You'll be right in the heart of the action, surrounded by a team of passionate, high-energy individuals who thrive in a collaborative, fast-paced environment. What We'll Do As our first full-time Product Designer, you will be expected to be a scrappy, hands-on leader who thrives on ambiguity. Your primary focus will be to own the design vision, creating new product designs and features while strategically revamping existing legacy interfaces using user-validated practices to measurably improve customer workflows and efficiency. Design and Deliver Cross-Platform Experiences: Own the design for our core platform features, including complex mobile-first solutions for technicians in the field and robust web applications for office staff. Focus on Core FSM Workflows: Design highly efficient interfaces for critical field service management tasks, such as Scheduling & Dispatching, Invoicing, CRM/Customer Management, Payments, and Work Order Management. Drive User Research & Insights: Partner directly with Product Managers to plan, execute, and report on user research (including user interviews and usability testing) to gather critical insights, validate problem definitions, and inform design strategy. Rapid Prototyping and Validation: Quickly create wireframes, user flows, and low- to high-fidelity prototypes (leveraging tools like Figma and AI prototyping) to translate ambiguity into simple, elegant designs, and then conduct validation to ensure user acceptance before development. Build the Foundation: While moving quickly on features, you will also be responsible for contributing to and expanding a scalable design system/library across our web and mobile applications to ensure consistency and speed. Collaborate and Communicate: Work closely with Product Management and Engineering teams to ensure designs are understood, implemented to a high standard, and iterated upon based on data and real-world usage. What We're Looking For 3-7 years of professional experience as a Product Designer, UX/UI Designer, or similar role, with a strong portfolio demonstrating end-to-end design ownership. Proven ability to design exceptional experiences for both complex web applications and mobile apps (iOS/Android). Deep proficiency in Figma and extensive experience creating high- and low-fidelity prototypes quickly to support rapid development cycles. Demonstrated experience planning and executing user research (user interviews, usability testing) and translating insights into clear design recommendations. A pragmatic and outcomes-focused approach-you are comfortable working in a fast-paced, high-growth environment and prioritizing execution over excessive documentation and process. Excellent communication and cross-functional collaboration skills, with a track record of partnering with engineers and product managers. Bonus Points: Experience designing for B2B/SaaS, complex data visualization (e.g., dashboards/reports), or consumer applications. What We Offer: Competitive compensation and benefits package. Covered Medical Insurance Dental and Vision Benefits Paid Parental Leave Fun, fast-paced startup culture-you'll be able to work on projects that make a huge impact Catered Lunches Monday - Friday Class Pass, Netflix, HBO, Hulu, and Peloton subscriptions 401k Transparent career growth, professional development, and promotional opportunities
    $67k-95k yearly est. 19d ago
  • Workspace Experience Manager

    Cantor Fitzgerald 4.8company rating

    User experience researcher job in Dallas, TX

    At Knotel, our team is the heartbeat of the workplace experience. We're looking for a Workspace Experience Manager who will lead the day-to-day operations of Newmark HQ and ensure our employees feel supported, energized, and inspired each day. This role is onsite and central to bringing our culture to life. As Workspace Experience Manager, you'll be the go-to person for all things hospitality-balancing operational excellence with thoughtful, hospitality-driven touches that make the workplace feel seamless and special. Responsibilities ● Act as a brand ambassador for Knotel, promoting our workplace services through thoughtful, high-touch experiences. ● Greet and direct all guests and visitors with warmth and professionalism, delivering a polished, hotel-style welcome. ● Manage mailing, shipping, and package distribution with attention to detail and service excellence. ● Partner with IT to support office tech, troubleshoot hardware, and ensure a seamless user experience. ● Collaborate with the porter team and ensure cleanliness, organization, and supply levels across all shared spaces. ● Track and resolve building related issues through Freshdesk or similar platforms with efficiency and care. ● Manage HQ protocols, including guest check-in, employee access cards, service requests, and freight elevator bookings. ● Elevate day-to-day operations by proactively stocking goods and adding thoughtful hospitality touches that enhance the work environment. ● Anticipate and personalize support; like a concierge, offer assistance with everything from local recommendations to last-minute requests. ● Curate social moments that foster community; pop-up coffee bars, wellness breaks, or casual mixers. ● Use feedback and data to continually evolve offerings and tailor the workspace experience to employee needs. ● Customize services to each location's culture and context: adapting tone, offerings, and ambiance accordingly. ● Lead planning and execution of internal/external events and activations, including managing budgets, sourcing food and beverage, maintaining catering relationships, and coordinating setup, and logistics. ● Partner with the Business Operations team to support internal office moves and lead related employee communication. Qualifications ● 1-2 years in an office management position ● Knowledge of office management facilities responsibilities, systems and procedures ● Technically savvy with the ability to learn and work across various digital tools, platforms, and workplace systems. ● Excellent written and verbal communication skills ● Strong time management skills and the proven ability to multi-task and prioritize work ● Attention to detail and solid problem solving skills ● Strong organizational and planning skills ● Proficient in MS Office Salary: $70,000 - $75,000 annually The expected base salary for this position ranges from $70,000 to $75,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Working Conditions: Normal working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $70k-75k yearly Auto-Apply 60d+ ago
  • UX Designer

    Tata Consulting Services 4.3company rating

    User experience researcher job in Irving, TX

    Must Have Technical/Functional Skills * Conduct user research and translate findings into impactful UX designs * Collaborate with cross-functional teams to craft seamless user experiences * Create process flows, wireframes, and prototypes * Lead UX projects and coach other designers * Be a champion of the user and advocate for UX best practices Roles & Responsibilities * Create prototypes/MVPs * Working with TPMs and other team members to meet project objectives * Strong written and verbal communications * Excellent interpersonal and collaboration skills. Salary Range: $100,000 to $120,000 per year
    $100k-120k yearly 31d ago
  • Learning Experience Designer II - FEP

    Elevance Health

    User experience researcher job in Grand Prairie, TX

    Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Federal Employee Program - FEP, is a proud member of the Elevance Health, Inc. family of companies, it is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. The Learning Experience Designer II is responsible for analyzing, designing, building, and implementing business-aligned, integrated learning solutions using a variety of techniques and tools. How you will make an impact: * Collaborates with business partners on expected business outcomes. * Participates in needs analysis and recommends effective learning solutions. * Collaborates with other content developers, operations management, technology consultants, specialists, and other project team members on design, development, implementation, and evaluation of learning solutions. * Uses all approved processes, tools and templates to standard for development and reporting. * Actively maintains all content. * Participates in quality review process. * Adheres to all guidelines and style guides for creating learning content. * Participates in the peer mentorship program. * Participates in and contributes to Learning & Development sub-teams, communities of practice, and other opportunities to enhance knowledge and skill. Minimum Requirements: Requires BA/BS in related field and minimum of 2 years training and development experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Ability to apply knowledge of FEP processes for effective creation of new hire content. * Knowledge of instructional design concepts for design of effective learning solutions. * Prior experience using Articulate Rise and/or Articulate Storyline required. * Prior experience designing simulations or other contact center content. * Expertise in editing and proofreading documents. * Alignment with industry standards on design and development timeframes. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $67,368 to $115,488 Locations: Illinois, New York, Washington State In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: EDT > Learning Design Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $67.4k-115.5k yearly 2d ago
  • Manager, Provider Experience

    Lantern 3.9company rating

    User experience researcher job in Dallas, TX

    Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Job Overview As the Manager of Provider Experience, you will lead a team of dedicated professionals focused on delivering seamless and high-quality experience for Lantern's Network Providers. You will oversee the operational success of provider onboarding, support, reimbursement processes, and call center operations, while driving strategic initiatives to improve provider satisfaction and reduce escalations. This role requires strong leadership, cross-functional collaboration, and a deep understanding of healthcare operations. You will work closely with internal teams such as Claims, Finance, Network Development, Member Services, and externally with our provider network to ensure excellence across the provider journey. Responsibilities and Duties People Management: Hire, develop, and retain top talent across the Provider Experience team Mentor and support Network Experience Associate and Provider Support Specialists Identify skill gaps and facilitate training and development Manage team schedules and ensure adequate coverage Foster a team-centered culture and reward innovation Performance Management: Monitor and improve KPIs related to provider onboarding, claims resolution, and payment accuracy Ensure timely and accurate resolution of provider escalations and inquiries Oversee provider payment processes and claims adjudication reviews Analyze operational trends and recommend improvements to enhance provider experience Call Center Operations: Oversee daily call center activities related to provider support and inquiries Ensure call handling metrics (e.g., response time, resolution time, call quality) meet or exceed standards Implement call scripts, escalation protocols, and training to ensure consistent and professional communication Monitor call volumes and adjust staffing or workflows to maintain service levels Use call data to identify trends, training needs, and opportunities for process improvement Cross-Functional Leadership: Partner with Network Operations, Claims, Finance, and Legal to ensure alignment across provider processes Coordinate with internal stakeholders to manage dependencies and mitigate risks Lead and contribute to strategic initiatives that improve provider satisfaction and operational efficiency Support the execution of the Provider Experience roadmap in collaboration with department leadership Skills and Experience: Minimum 4 years of experience in provider relations, claims, or healthcare operations Minimum 2 years of experience managing direct reports Experience managing call center or high-volume provider support operations Strong understanding of medical coding (CPT, ICD-10), claims processing, and provider contracts Advanced proficiency in Microsoft Excel (pivot tables, lookups, data analysis) Excellent communication, problem-solving, and organizational skills Ability to work independently and manage confidential information Motivated team player with a positive attitude and ability to thrive in a fast-paced environment Strong critical thinking and analytical skills Benefits Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $53k-74k yearly est. Auto-Apply 60d+ ago
  • UX Designer

    Satnam Data Systems 3.8company rating

    User experience researcher job in Fort Worth, TX

    Responsibilities: - Translate concepts into wireframes and mockups that lead to intuitive user experiences. - Facilitate clients product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products. - Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. - Identify design problems and devise elegant solutions. - Make strategic design and user-experience decisions related to core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate your designs. - Collaborate with other team members and stakeholders. Requirements: - Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. - Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. - A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. - Ability to iterate your designs and solutions efficiently and intelligently. - Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. - A clear understanding of the importance of user-centered design. - Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval. - Be willing to help teammates, share knowledge and experience with them, and learn from them. - Be open to receiving feedback and constructive criticism. - Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industrys latest trends and technologies Additional Information All your information will be kept confidential according to EEO guidelines.
    $71k-101k yearly est. 8h ago
  • UX Product Designer - 10682

    ICSI 4.3company rating

    User experience researcher job in Fort Worth, TX

    Job DescriptionPosition: UX Product Designer W2 Contract - No Benefits Ft. Worth, TX We're a multidisciplinary UX team that drives the user experience for our customer and employee facing applications. In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of projects from inception through development. You'll get to showcase your experience and knowledge in UX research, design, content and information architecture. The job American is transforming the way we deliver software and solutions for our customers, and this role is a new one at American. As part of this transformation the UX organization is aligning to a Portfolio and Product-based culture and we are looking to hire a UX Product Designer. The UX Product Designer is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with interaction / visual design, information architecture, user research and UX strategy. This job is a member of the User Experience (UX) and Digital Platform team within IT. This is an exciting opportunity for the right individual to work across disciplines to take large, complex applications and transform them into simple, intuitive experiences. You'll wear many UX hats and be responsible for conceptualizing, prototyping, presenting and delivering a variety of UX deliverables (personas, flows, research plans, test scripts, low and hi-fidelity mockups). Principal duties and responsibilities General Works with a cross-functional team using agile methodology to define user stories and UX deliverables Influences design and product owner decisions based on UX best practices, design principles and research Collaborates with developers to find the most effective, expedient and efficient way to implement solutions Collects, analyzes, presents and actions feedback and manage changes to deliverables Presents work in a clear and compelling manner to stakeholders (be able to explain design recommendations by citing best practices, research data or business requirements) Designs the visual style, interface and interaction flow of applications and experiences Information Architecture Advocate for the user and collaborate with business owners to develop features and flows that align with the user's needs Gather and translate rules and assets into UX systems, programs and enterprise solutions Prepare, manage, update and distribute UX documentation (navigational flows, wire frames, mock-ups, use cases, task flows prototypes, content, system errors, etc.) UX Research Create research strategies based on desired outcomes and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations. Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas Design, recruit / schedule and moderate usability studies and user interviews A qualified candidate should possess Bachelor's degree in human computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training 5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.) Experience working closely with developers from inception through implementation in an agile environment Advanced analytical skills dealing with complex data problems and implementing sustainable solutions Proven ability to collaborate effectively across disciplines, product lines, roles, geographical and time zone boundaries Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms In-depth understanding of both qualitative and quantitative research methods Strong understanding of user-centered design principles and a solid grasp of trends in web and app design Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus Experience rapidly iterating designs to conduct user testing and to deliver to development teams Experience in responsive, adaptive and accessible designs Ability to manage multiple concurrent projects and communicate effectively with non-technical users Please include candidate's online portfolio (and password as applicable) demonstrating a strong experience in creating user-centered experiences Powered by JazzHR xc VvhL66PP
    $70k-99k yearly est. 30d ago
  • User Experience Designer

    PTR Global

    User experience researcher job in Dallas, TX

    This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs. Responsibilities Ensure that established design standards are consistently and appropriately applied within design work Engage with product management, engineering, business stakeholders, and third-party vendors to understand project Develop and present documentation, user flows, annotated wireframes, and interactive prototypes. Web and Mobile Design experience. Qualifications Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, or a related field of study 3+ years' of experience in UX design Proficient in visual design and wireframing tools
    $67k-95k yearly est. 2d ago
  • UX Researcher - Dallas, TX

    Photon Group 4.3company rating

    User experience researcher job in Dallas, TX

    We're looking for a talented and versatile UX Researcher to join our team, focusing specifically on the Discover Phase of our projects. In this critical role, you'll be instrumental in understanding user needs, defining project scope, and laying the foundational design strategy that guides our product development. If you're a curious and empathetic designer who thrives at the intersection of user research, information architecture, and early-stage prototyping, we want to hear from you. Compensation, Benefits and Duration Minimum Compensation: USD 52,000 Maximum Compensation: USD 182,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post.
    $77k-107k yearly est. Auto-Apply 60d+ ago
  • Deep Learning Researcher

    Topaz Labs

    User experience researcher job in Dallas, TX

    We're Topaz Labs, an AI tech company that builds software to solve imaging problems like denoising, super-resolution, and deconvolution with deep learning. Over 1M photographers and designers trust us with their work, including on teams at Google, Nvidia, NASA, and more. We've processed over 1 billion images, achieved 1000% revenue growth in the last 4 years, and we're only getting started. We're looking for a Deep Learning Researcher to help us push the state-of-the-art in image and video enhancement. Your primary responsibility will be to explore and develop new deep learning models to solve inverse problems in imaging. You'll also evaluate customer feedback and image data to gauge performance and refine your models based on real-world usage.About us Rocketship growth and opportunity for impact ($3M → $30M revenue in four years) Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, and more World-class team that executes quickly, obsesses about the customer experience, and promotes from within Profitable company with infinite runway About you PhD in related field, or equivalent industry experience Prior key contributor to significant deep learning projects for image enhancement or image processing Significant prior experience with CNNs and other common computer vision network architectures 2 years of hands-on experience with TensorFlow or PyTorch Good understanding of common image processing algorithms Working knowledge of C/C++ Well-read on major recent research papers in deep learning for image or video enhancement Aside from technical understanding and research skills, we're looking for someone with a strong work ethic, intellectual humility, and a shipping mentality. We're a small company with a high-visibility and high-performance culture, so you will work with a high degree of impact and autonomy. You'll also collaborate closely with other world-class researchers to exchange ideas and solve problems together. Our technology advantage has already driven strong success for our company, and your contributions will directly help determine our future growth. We offer strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO plus holidays, and 401k matching. This is a full-time on-site role in Dallas, TX, and we will ask you to relocate if you're not in the area.
    $32k-61k yearly est. Auto-Apply 60d+ ago
  • User Experience Designer

    Collabera 4.5company rating

    User experience researcher job in Irving, TX

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • We are looking for a user experience designer with strong interests and capabilities in the design and development of engaging user experiences. Qualifications • A thorough understanding of contemporary user-centered design methodologies is a must. • Two or more years of user experience design experience for software, Web applications which leverage emergent technologies, consumer electronics and/or mobile devices. • Strong conceptualization ability, strong visual communication ability, drawing skills and sketchbook technique. • Ability to create wireframes as well as visual design comps. • Strong working knowledge of Photoshop, Illustrator, InDesign, Fireworks and associated design tools. • Experience with user interface design patterns and standard UCD methodologies. • 3D modeling, After Effects, rendering and animation. • Strong working knowledge of HTML, CSS, Rails, JavaScript/JQuery, ObjectiveC (iOS), C++ (Android) a plus. • Motion graphics design and production Video and sound editing experience is plus. Additional Information Thanks Regards, Sanket kokne Technical Recruiter Phone: ************ Email: *****************************
    $66k-87k yearly est. Easy Apply 60d+ ago
  • UX Designer

    Satnam Data Systems 3.8company rating

    User experience researcher job in Fort Worth, TX

    Responsibilities: - Translate concepts into wireframes and mockups that lead to intuitive user experiences. - Facilitate clients product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products. - Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. - Identify design problems and devise elegant solutions. - Make strategic design and user-experience decisions related to core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate your designs. - Collaborate with other team members and stakeholders. Requirements: - Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. - Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. - A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. - Ability to iterate your designs and solutions efficiently and intelligently. - Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. - A clear understanding of the importance of user-centered design. - Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval. - Be willing to help teammates, share knowledge and experience with them, and learn from them. - Be open to receiving feedback and constructive criticism. - Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industrys latest trends and technologies Additional Information All your information will be kept confidential according to EEO guidelines.
    $71k-101k yearly est. 60d+ ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Richardson, TX?

The average user experience researcher in Richardson, TX earns between $67,000 and $124,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Richardson, TX

$91,000

What are the biggest employers of User Experience Researchers in Richardson, TX?

The biggest employers of User Experience Researchers in Richardson, TX are:
  1. Motorola Solutions
Job type you want
Full Time
Part Time
Internship
Temporary