User experience researcher jobs in Santa Clara, CA - 822 jobs

Google, Mountain View, CA, USA Required Qualifications Bachelor's degree or equivalent practical experience. 4 years of experience in product research in an applied research setting, or similar. Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go). Experience applying statistical methods (e.g., significance testing, regression, experimental design) to behavioral data. Experience with two or more of the following methodologicalenergie areas: causal inference frameworks (e.g., Campbellian, Rubin's Potential Outcomes, or Pearl's DO Calculus), observational methods (e.g., matching, weighting, or causal graphical models), or quasi-experimental methods (e.g., instrumental variables, diff-in-diff, regression discontinuity, or synthetic controls/interrupted time series). Preferred Qualifications Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field. 3 years of experience working with executive leadership (e.g., Director level and above). Experience analyzing user behavior in B2B contexts, enterprise software, CRM platforms, or support tooling. Experience analyzing or measuring AI features, outputs or capabilities. Ability to influence,截至product decisions and strategy with data. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Quantitative User Experience Researchers make this possible. Google User Experience (UX) is made up of multidisciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, needs, and شک behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses. As a Quantitative User Experience Researcher (Quant UXR), you'll help inform your team of UXers меры product managers, and engineers about userструкт needs. You'll play a critical role in creating useful, usable, and delightful products. You'll work with stakeholders across functions and levels and have impact at all stages of product development. You will investigate user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis. Quant UXRs vary in background and use skills from computer science, quantitative social science, econometrics, data science, survey research, psychology, human-computer interaction, and other fields. You'll combine skills in behavioral research design, statistical methods, and general programming to improve user experience. The Quantitative UXR community at Google will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. _arr> Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We're made up of multiple teams, building Google's Advertising products including search, display, shopping, travel, and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale. The US base salary range for this full-time position is $129,000‑$185,000 plus bonus plus equity plus benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Google is a global company and, in order to facilitatecić efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. Responsibilities Plan and execute quantitative studies to evaluate user behavior and improve the experience across Customer Engagement (CE) platforms. Apply advanced statistical methods to large‑scale log and survey data to identify user pain points and measure satisfaction. Design and interpret A/B experiments to measure the impact of product changes on key success metrics and user behavior. Partner with Program Managers, engineers, and other researchers to define metrics, ensure data instrumentation, and provide a holistic view of the user journey. Translate complex quantitative findings into clear, actionable recommendations for cross‑functional stakeholders at all levels. பேர்> #J-18808-Ljbffr

A leading technology company in San Francisco is seeking a Principal UX Designer. This role involves driving design strategy for Amazon's device offerings and mentoring senior designers. The ideal candidate will have over 10 years of design experience and a strong online portfolio. Responsibilities include influencing design frameworks and collaborating with leadership to ensure alignment with business goals. This position offers a competitive salary range of $180,300 to $244,000 annually. #J-18808-Ljbffr

A globally leading consumer device company headquartered in Cupertino, CA is looking for an experienced User Study Researcher to join their team! Job Responsibilities: • Plan, execute and track large scale data collections and user studies for algorithm development • Track and report on progress, blockers and key deliverables to Data Operations Team • Collaborate with hardware, software, infrastructure and Operations teams on requirements for data collections • Create and maintain documentation for HW/SW platform setup and protocol for vendor training and deployment • Support Data Operations team with equipment set up and inventory tracking Qualifications: • Bachelor's degree in Industrial Engineering, Operations Management, or similar • 3+ years of industry experience in one or more of the following fields/roles: Operations (i.e. data, product, lab, R&D, etc.), Test/Quality/Support Engineering or Technical Program Management • Sound technical troubleshooting and triage methodology • Clear and concise written and verbal communication, and communicates with technical and non-technical individuals with ease Type: Contract Duration: 6 months with extension Work Location: Sunnyvale, CA or San Diego, CA (100% on site) Pay range: $ 47.00 - $ 62.00 (DOE)

A frontier AI startup in San Francisco is seeking an AI Research Lead to drive the development of diffusion models and 3D systems. The ideal candidate will have deep expertise in training these models, strong software engineering skills, and experience with frameworks like Unity or Unreal Engine. This role offers the unique opportunity to work at the cutting edge of AI technology with exceptional resources and a supportive work environment. #J-18808-Ljbffr

Employment Type Full time Department AI Perplexity is seeking an exceptional AI Research Tech Lead to drive our research strategy and lead the development of our in-house Online LLMs, the Sonar models. In this leadership role, you will set the macro research direction across different modalities, mentor a team of researchers, and take advantage of our rich query/answer dataset to continue scaling our Sonar model performance and deliver the SOTA Online LLM experience to our users. ResponsibilitiesResearch Leadership & Strategy Define and execute the macro research direction across multiple modalities, including post-training LLMs for agent trajectories and future mid-training initiatives Lead strategic research planning and roadmap development to advance Sonar model capabilities Drive innovation in supervised and reinforcement learning techniques for query answering Collaborate with leadership to align research priorities with product and business objectives Team Development & Mentorship Coach and mentor a team of AI research scientists and engineers, fostering their technical and professional growth Establish the long-term macro research direction across the team, including our direction across different modalities Lead hiring and onboarding of new research talent Create a collaborative environment that encourages knowledge sharing and innovation Technical Excellence Post-train SOTA LLMs on query answering using cutting-edge supervised and reinforcement learning techniques Own and optimize the full stack data, training, and evaluation pipelines required for LLM post-training Deliver Sonar models that provide SOTA query answering performance Drive research into agent trajectories and multi-modal capabilities Lead the technical roadmap for eventual mid-training investments Cross-Functional Collaboration Work closely with engineering teams to integrate Sonar models into our product Partner with product teams to understand user needs and translate them into research priorities Collaborate with data teams to leverage our unique query/answer dataset effectively Communicate research progress and findings to stakeholders across the organization QualificationsRequired Minimum of 5 years of experience working on relevant AI/ML projects with 3**+ years in a technical leadership role Proven track record of leading and mentoring technical and research teams A Computer Science graduate degree at a premier academic intitution Deep expertise with large-scale LLMs and Deep Learning systems Strong programming skills with versatility across multiple languages and frameworks Demonstrated ability to set technical vision and drive execution Experience with pre-training and post-training techniques (self-supervised learning along with SFT/DPO/GRPO/PPO) Self-starter with exceptional ownership mentality and ability to work in ambiguous environments Passion for solving challenging problems and pushing the boundaries of AI research Nice-to-have PhD in Machine Learning, Computer Science, or related areas Experience with agent-based AI systems and multi-modal model development Background in mid-training or pre-training of large language models Publications in top-tier AI/ML conferences Experience in fast-paced startup environments Track record of translating research into production systems Compensation & Benefits Our cash compensation range for this role is $370,000 - $460,000. Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan. #J-18808-Ljbffr

A prominent educational institution is seeking a Researcher Advancement and Culture Manager to support training for researchers and promote an inclusive research culture. Responsibilities include managing budgets and delivering workshops, while qualifications require a PhD in Molecular and Cell Biology and strong project management skills. The ideal candidate will have a background in postdoctoral research and entrepreneurial experience in educational program development. This position is pivotal in fostering professional development in a dynamic research environment. #J-18808-Ljbffr

A leading AI research company in San Francisco is hiring for a position on their Audio team. The role involves developing and training advanced audio models, optimizing performance, and working collaboratively across teams. Ideal candidates will have strong expertise in JAX or PyTorch, a background in audio machine learning, and a passion for creating safe, reliable AI systems. The compensation ranges from $350,000 to $500,000, and the position offers flexible working hours and a supportive team environment. #J-18808-Ljbffr

A nonprofit research organization specializing in AI risks is seeking a Research Lead in Berkeley to manage and guide research efforts focusing on understanding AI model risks and developing impactful solutions. The ideal candidate has a strong background in leading research teams and can effectively collaborate to enhance METR's risk assessments. We offer a competitive salary and comprehensive benefits, as well as a culture centered on integrity and high-quality research. #J-18808-Ljbffr

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Principal User Experience Designer - AI Experiences Are you looking to be part of a world‑class enterprise design team dedicated to crafting incredible user experiences? Would you like to drive impactful work that helps millions of people see and enjoy more of the world? Are you passionate about solving hard problems and creating order out of uncertainty? At Expedia Group, our mission is to power global travel for everyone, everywhere. Within the Expedia Group, the Experience Design organization (XD) is our global, cross‑disciplinary team uniting user experience design, content design, and research to enable innovative, relevant, and cohesive experiences that serve the needs of all our travelers, partners, and agents. We're looking for a motivated Principal Designer - AI Experiences to help us envision and deliver delightful customer experiences. We work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment. Team Description We're a multidisciplinary design team shaping the future of travel through human‑centered, AI‑powered experiences. Our mission is to help travelers imagine, plan, book, and manage every part of their journey across Expedia Group's family of brands and platforms - with clarity, delight, and confidence. Business Impact This role drives measurable business impact by translating AI strategy into inspiring, customer‑centered experiences that increase engagement, conversion, and loyalty. Through visionary design and prototyping, it helps identify new revenue opportunities, streamline customer journeys, and improve operational efficiency. By defining the design standards for AI‑powered travel, this role advances both customer satisfaction and Expedia Group's competitive differentiation. In this role, you will: Translate strategic vision into high‑impact visual stories and prototypes that clarify, align, and accelerate the future of AI‑driven travel experiences across Expedia Group. Lead through making: use exceptional visual design and prototyping skills to rapidly explore, validate, and communicate ideas. Push the boundaries of AI and next‑generation interfaces, envisioning new paradigms for conversational, multimodal, and adaptive experiences. Design for agentic and mixed‑initiative interactions, crafting clear mental models and user feedback mechanisms for uncertain or probabilistic systems. Evolve Expedia's design system to support AI‑native patterns, adaptive layouts, and intelligent interaction logic. Integrate data‑informed design principles, ensuring that personalization, prediction, and automation are seamlessly expressed through the system. Create visual frameworks that promote accessibility, consistency, and trust across all surfaces and contexts. Evangelize the value of AI experience design within the organization-connecting creative ambition with practical outcomes. Foster a culture of open critique, inclusion, and curiosity where design excellence and learning coexist. Collaborate across disciplines to align on strategy, share insights, and collectively raise the quality bar for AI‑driven design. Champion the traveler's voice in every AI interaction, ensuring experiences remain transparent, empathetic, and empowering. Partner with research and data teams to understand behavioral patterns, context, and intent-translating insights into adaptive design strategies. Embed responsible AI design principles that prioritize fairness, explainability, and user trust. Exceptional visual and interaction design craft with fluency in prototyping tools and methods. Deep expertise in AI, conversational, and agentic experience design-including multimodal and adaptive paradigms. Strong foundation in data‑informed design, using metrics and behavioral signals to guide decisions. Proven ability to lead through influence, mentorship, and cross‑functional collaboration. Minimum Qualifications 8+ years of relevant professional experience Bachelor's degree in Human‑Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience Demonstrated thought leadership and domain expertise in designing complex, AI‑driven systems and experiences. Mastery in Visual Design and Prototyping-and strong proficiency in others including UX Design, System Design, and Motion Design. Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data‑informed interaction design, and expert knowledge of modern design and prototyping platforms including but not limited to Figma. The total cash range for this position in Austin is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in New York is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation Requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I‑9 to confirm work authorization. #J-18808-Ljbffr

A leading technology firm is seeking an experienced User Experience Researcher to drive research projects that inform product strategy and design. You will collaborate with cross-functional teams and utilize advanced research methodologies to synthesize insights into actionable recommendations. The ideal candidate will have over 7 years of hands-on research experience, excellent project management skills, and a strong educational background in disciplines emphasizing human behavior. This opportunity offers an environment committed to professional growth and innovation. #J-18808-Ljbffr

Join a Team of Experts Our distributed workforce hails from Google, Apple, Microsoft, Mozilla, Time Warner Cable, Xerox PARC, the Free Software Foundation, Deluxe Financial Services, Uber, the IETF, and the World Wide Web Consortium, among other famed organizations - and beyond that, we work closely with some of the smartest brains in Web3, like the teams at Cosmos, Zcash, and MetaMask, just to name a few. Check out the Agoric Team page for more background. Get from Web2 to Web3 Whether you're a blockchain diehard or looking to make the transition to a truly decentralized internet, Agoric is a great place to not just learn about Web3 but to help make it happen. Many of our employees have transitioned from Web2 roles in back end, front end, biz dev, marketing, operations, and other essential parts of our work. Diversity Statement We think a workplace that is diverse - intellectually, culturally, experientially - is the most likely to succeed. We hire the best and pay accordingly. Matching 401(k) We double the first 3% of your salary deferral. About Agoric Agoric is launching a new product (Ymax) that leverages our cutting-edge orchestration technology to deliver an intelligent DeFi command center that lets users create and manage positions across multiple pools, protocols, and networks with a single signature. We're also diving deep into LLM-powered AI to surface the best optimizations for users to achieve great returns. Role Overview We're seeking an experienced Product Designer with expertise in Web3 and DeFi products to collaborate closely with our product, engineering, and marketing teams. You'll bring strong user-centered design practices to shape the first versions of Ymax, run independent usability testing, and iteratively refine seamless DeFi user experiences at Agoric. Key Responsibilities Collaborate with product, engineering, and marketing to design end-to-end user flows. Lead usability testing sessions and synthesize findings into actionable improvements. Translate complex DeFi opportunities into clear, approachable interactions for end-users. Design intuitive workflows for executing DeFi strategies involving multiple networks and protocols through a single signature, enabled by Agoric's orchestration technology. Partner with the team to create AI-driven user experiences that surface intelligent optimizations for users. Work independently to propose and validate design solutions. Requirements 5+ years of experience in UX design with 2+ years in crypto/Web3. DeFi-specific experience is a strong plus. Strong understanding of crypto wallet flows, smart contracts, and decentralized protocols. Experience independently planning and running usability testing. Excellent collaboration skills across product, engineering, and marketing teams. Available to work US-based hours (ET or PT) in a remote-first team environment. Agoric is committed to diversity in its workforce and is proud to be an equal opportunity employer. Agoric does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. #J-18808-Ljbffr

A leading cryptocurrency solutions company based in San Francisco is seeking a Strategic Brand Designer. In this role, you'll design brand experiences across various platforms, ensuring cohesion and clarity. The ideal candidate will have over 4 years of experience in brand design, excellent skills in Figma and Adobe Creative Suite, and a portfolio demonstrating their design range. This position offers an annual salary range of $116,000 - $135,000, along with competitive benefits including healthcare and generous vacation policy. #J-18808-Ljbffr

The TikTok Monetization User Research team serves as the gateway to TikTok's business services, helping clients seamlessly connect with their audiences and unlock their brand's full potential. Our mission is to inspire and empower clients to achieve their goals, explore new opportunities, and create value through TikTok. In this role, you will: 1. Lead strategic research to identify novel product opportunities and conduct independent research on multiple aspects of products and experiences within the Global monetization space. 2. Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies,server logs and online experiments (A/B testing). 3. Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment Understand and incorporate complex technical and business requirements into research. 4. Advocate research findings to diverse audiences through written reports and in-person presentations.Minimum Qualifications 1. Bachelor's degree with 5+ years of relevant experience within user experience, applied research setting and/or product research and development, or a Master's degree and 3+ years relevant experience, or a PhD with 1+ years of relevant experience. 2. Proven experience in both qualitative and quantitative research methods, including in-depth interviews, focus groups, concept testing, usability testing, surveys, and data analysis. 3. Ability to work independently and autonomously, managing multiple projects simultaneously in a fast changing environment. 4. Excellent communication skills, with the ability to translate research findings into strategic narratives and influence cross-functional teams and senior stakeholders. Preferred Qualifications: 1. Advanced degree (Master's or Ph.D.) in a relevant field such as Human-Computer Interaction, Psychology,Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics. 2. Proficiency in statistical analysis and data analysis tools such as StQL, Python, R, SPSS, or equivalent. 3. Experience working in a global organization and collaborating across diverse teams and time zones. 4. Strong understanding of user-centered design principles and experience partnering with designers, product managers, and engineers. 5. Proven ability to influence product strategy through high-quality, data-driven research. 6. Familiarity with the social media industry or content creation platforms.

About the team In alignment with the company's globalization strategy and vision, the Global Payments team offers a comprehensive Fintech platform for our customers. Our products encompass fundamental payment acquisitions, disbursements, transaction monitoring, risk management, foreign exchange conversion, accounting, reconciliations, BNPL (Buy Now Pay Later), insurance, and more. Global Payment UED team is growing at a rapid pace. To drive our growth, we're actively seeking out the best talents to join us on this adventure to provide the best payment service experience for global customers. We are looking for a talented user researcher. You will be given the opportunity to explore, conceptualize, communicate, collaborate, execute and improve the quality of the products. Responsibilities Responsible for executing diverse research initiatives for the global payment team, encompassing user experience measurement, customer insight extraction, and product conversion analysis. By conducting in-depth analysis of user needs and behaviors, this role aims to enhance the value of products and services, drive innovation, and support data-informed decision-making. - Define and measure UX metrics and develop programs for tracking user experience over time - Design and implement research, gather insights, and synthesize findings into actionable insights that enable stakeholders to make business-critical decisions - Leading mixed methods research endeavors designed to further our knowledge of user and creator experience relating to e-commerce onboarding, payments, transactions, and related topics - Proactively identify research needs and gaps and develop and implement solutions for scaling our research practice - Collaborate with cross-functional teams and stakeholders to identify critical research questions and understand user and creator needs in the North American market and other global markets Minimum Qualifications - Bachelor's degree or above in Psychology, Business, Statistics, Marketing Research, Human-Computer Interaction, or other related fields - 2+ years experience in user experience research, consulting, or marketing research - Proven experience using and appropriately selecting different research methodologies, including but not limited to: surveys, interviews, focus groups, diary studies, usability studies - Ability to analyze data sets with statistical tools (SPSS, SQL, Python, R) and present findings clearly to influence product direction and business decisions - Excellent written and spoken communication, presentation, and interpersonal skills - Ability to manage multiple research projects simultaneously in a fast-paced environment and take initiative to solve problems independently Preferred Qualifications - Experience in fintech or related industries - Flexibility to collaborate with global teams - Demonstrated ability to learn new skills quickly and adapt to evolving research needs

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role UX research at Anthropic is a small team with outsized leverage. We work across products used by millions of people-and on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, with stakeholders who eagerly incorporate findings into their work. Research has a seat at the table for product strategy, and we partner closely with design, product, and engineering. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools to do research at the speed this environment demands. Responsibilities: Identify the highest-leverage research questions and pursue them with urgency Design and execute qualitative and quantitative studies Get hands-on with product data to answer questions quickly Synthesize findings into clear recommendations that drive cross-functional decisions Partner closely with PMs, designers, and engineers to shape product direction Communicate insights through compelling storytelling, tailored to your audience Specific projects depend on team staffing-we'll figure that out together once we understand your strengths and interests. A few examples: Enterprise: What makes employees love Claude enough to champion it internally? How do we help organizations transform how they work-and measure the ROI? Claude Cowork: What ways of working with Claude are genuinely transformative? What would help more people get value from it? Claude Code: How will coding work continue to evolve? How do we deliver seamless experiences across surfaces and keep developers (and non-devs) deeply satisfied? What we're looking for: You surface what teams aren't seeing. You take initiative, identify blind spots, and push stakeholders to ask harder questions-not just answer the ones they bring you. You move fast. You'd rather run a scrappy study today than a perfect one next week. You bring rigor without rigidity. You've executed enough good research that strong methods come naturally-freeing you to adapt and get creative as needed. You're an AI-native user researcher. You already use AI tools to improve your workflows and you're excited to help us create the research tools of the future. You stay close to the product. You pay attention to where capabilities are heading and help us find and then ride that next opportunity. You're technical and self-sufficient. You're experienced working directly with product analytics and behavioral data. You make stakeholders more user-centered. You partner closely with PMs, designers, and engineers, and help them internalize user thinking so it spreads beyond your research. You may be a good fit if you have: 5+ years of industry UX research experience Strong track record of driving product decisions through research Expertise with mixed methods (both qualitative and quantitative) Strong SQL skills; able to self-serve on data-pulling samples, analyzing usage patterns, working in product analytics tools Ability to adapt and thrive in ambiguous, fast-moving environments Excellent storytelling Strong product intuition with ability to generate strong opportunities and strategies Strong candidates may also: Have a master's or PhD in HCI, Cognitive Psychology, Anthropology, Information Science, or related field Have built research tools or conducted novel methods using AI The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary:$260,000-$305,000 USDLogistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ******************* email addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide-range of perspectives and stem from many different backgrounds.We're looking for great communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society **Required Skills:** UX Researcher, Mixed Methods Responsibilities: 1. Work closely with product and business teams to identify research topics 2. Act as a thought leader in the domain of research, while advocating for the people who could use our products 3. Design and execute end-to-end custom primary research using a wide variety of methods 4. Design studies that address both user behavior and attitudes 5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders 6. Communicate results and illustrate suggestions in compelling and interesting ways 7. Work cross-functionally with design, product management, content strategy, engineering and marketing 8. Generate insights that both fuel ideation and evaluate designs **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree with 10+ years of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 8+ years relevant experience, or PhD and 5+ years relevant experience 10. Relevant experience within user experience, applied research setting and/or product research and development 11. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing 12. Experience coding with R, SQL, STATA, SPSS or equivalent 13. Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests 14. Interest in and experience executing hands-on, primary research 15. Experience translating research findings into strategic narratives **Preferred Qualifications:** Preferred Qualifications: 16. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics **Public Compensation:** $164,000/year to $227,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Design at Waymo is about the total experience-not just how the product looks, but how it works, how it feels, and how we make our new technology accessible, approachable, and useful for everyone. We design the intuitive, delightful experience for our riders, and we also build the powerful, complex tools used by our fleet operations teams and the engineers who build the Waymo Driver. We are a highly multidisciplinary team of UX Designers, User and Market Researchers, UX Engineers, Content Designers, Industrial Designers, CAD Designers, Studio Engineers, and Technical Artists. We dig deep to understand the attitudes, emotions, and behaviors of all our users. This understanding serves as the foundation for everything we create. This role follows a hybrid work schedule and will report to a Manager of Product & Customer Research. You will: Lead fast-paced mixed-method research projects (alone or in small teams) end-to-end, with a focus on running studies on-the-ground (not in a UX lab setting), including interviewing, surfacing insights, and building presentations Collaborate closely with work partners from the UX Design team, PM, Ops, and Engineering Stay up-to-date on Product and Ops priorities within the Ops Tooling domain, helping to shape UXR project prioritization and scoping Build and maintain a deep understanding of the latest workflows and SOPs, immersing yourself in Waymo's operations and developing empathy for users of operational tools in depots, workshops, and on the road You have: Led fast-paced mixed method research projects by yourself or in small teams where you were on-the-ground running studies outside of a UX lab setting, interviewing participants, finding the salient insights, building visuals and presentation decks Extensive experience mapping operations or enterprise tooling workflows using frameworks such as critical user journeys or jobs to be done Launched tech products at an early stage where the company was in a fast learning cycle and working to scale rapidly Worked on a multi-touchpoint product/service offering that included a significant real-world physical element (i.e., not only a digital product or fully-online experience) Immersive and inclusive collaboration with key collaborators: UX design, UX writing, UX Eng, PM / TPM; you garner feedback along the lines of, ‘they are so fantastic to work with!' Experience managing research operations for your own studies, e.g., screening, recruiting, scheduling We prefer: Experience with the operational implementation of autonomous driving technologies Experience partnering with research vendors and managing vendor relationships Experience with localizing products in a non-English speaking context Fluency in written and spoken Japanese Travel: Travel to Waymo depot and remote monitoring locations to conduct field research will be required (Up to ~30% of the time, depending on project scopes) Travel for Waymo Insights Team offsites that are not in the Bay Area (1-2 times per year, 2-3 days each) The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range$196,000-$248,000 USD

1. Background in psychology, sociology, or statistics preferred; 2. Minimum 4 years of user research experience; preference given to candidates with backgrounds at renowned research/consulting firms, ideally with exposure to domestic/cross-border trade, retail, or e-commerce sectors; 3. Extensive project experience with proficiency in qualitative and quantitative methodologies; demonstrated ability to facilitate IDIs/FGDs and analyze data (using SQL, SPSS, etc.); outstanding research achievements preferred; 4. Strong communication skills with a collaborative mindset; open-minded, knowledge-sharing oriented, and team-oriented; 5. Bonus points for: AI product research, e-commerce research, sourcing research, industry/market/competitor analysis capabilities, cross-border supply chain knowledge (logistics/finance/taxation), and expertise in foreign trade factories/traders; 6. Proficiency in English and Mandarin for professional communication. Team Introduction: Alibaba International Design, as an international design team, leverages AI-driven design capabilities to efficiently support key professional functions across multiple cross-border e-commerce businesses under Alibaba International Digital Commerce Group. These include product experience, brand and creative marketing, and user research. We serve global buyers and consumers, driving intelligent experience upgrades. 1. Conduct user research related to B2B sourcing experience on the Alibaba.com platform and its associated AI products; 2. Plan and execute user research projects: Organize complex studies, validate requirements, develop appropriate methodologies, manage project timelines, and enhance research quality. Deliver actionable reports and optimization recommendations aligned with business realities; 3. Derive strategic insights from user data: Leverage business, survey, and market data to identity core factors impacting merchant operations and experiences. Provide valuable insights, assessments, and guidance for business direction; 4. Demonstrate deep familiarity with assigned business domains and build strong relationships with core stakeholders. Monitor industry and product trends to proactively plan high-impact research initiatives; 5. Manage daily project workflows and deliverables for the merchant research team. Serve as a mentor within the team, facilitating professional growth for colleagues.

+ In this role, you will develop and execute research programs that inform strategy across client Cloud's Applied AI products. You will partner closely with UX, PM, Engineering, and Data Science to define priorities, uncover user needs, and guide product vision in fast-moving 0→1 environments as well as large-scale enterprise settings. + Our ideal candidate brings strong product sense, deep expertise in mixed-methods research, and the ability to translate technically complex AI use cases into clear, actionable insights. You excel at simplifying data-rich workflows and advocating for user value through compelling storytelling. **Responsibilities:** + Define and drive cohesive, holistic research programs that guide product strategy across the Applied AI portfolio. + Lead primary research efforts including field studies, interviews, surveys, logs analysis, and metrics programs. + Contribute to product and research roadmaps; manage complex project timelines and ensure on-time delivery. + Partner closely with UX, PM, Engineering, and Data Science to align on priorities in a rapid, dynamic environment. + Develop a deep understanding of client Cloud Applied AI products, technical architectures (Cloud, APIs, LLMs), user motivations, and business opportunities. + Translate complex workflows into clear insights and recommendations that influence product direction. + Communicate research findings effectively through reports, presentations, and cross-functional workshops. + Help establish and scale best practices for high-quality qualitative and quantitative research across the team. **Experience:** + Expertise conducting interviews, field studies, surveys, logs analysis, and Customer Journey (CUJ) instrumentation. + Strong understanding of mixed research methods, with clarity on when and how to apply each during different product phases. + Ability to synthesize and communicate complex technical concepts including Cloud infrastructure, APIs, and large language models. + Experience researching enterprise products or technically complex domains. + Excellent leadership, communication, and cross-functional collaboration skills. + Proven success in both 0-1 product environments and scaling research practice in large enterprises. **Skills:** + UX Research + Gen-AI + Customer Journey + Interviews + LLM **Education:** + Bachelor's degree in a quantitative field **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.