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User Support Analyst Supervisor Careers

There is more than meets the eye when it comes to being a user support analyst supervisor. For example, did you know that they make an average of $29.22 an hour? That's $60,768 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a User Support Analyst Supervisor Do

There are certain skills that many user support analyst supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a user support analyst supervisor, we found that a lot of resumes listed 48.7% of user support analyst supervisors included user accounts, while 19.4% of resumes included active directory, and 10.6% of resumes included vpn. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the user support analyst supervisor job title. But what industry to start with? Most user support analyst supervisors actually find jobs in the finance and professional industries.

How To Become a User Support Analyst Supervisor

If you're interested in becoming a user support analyst supervisor, one of the first things to consider is how much education you need. We've determined that 45.5% of user support analyst supervisors have a bachelor's degree. In terms of higher education levels, we found that 9.1% of user support analyst supervisors have master's degrees. Even though most user support analyst supervisors have a college degree, it's possible to become one with only a high school degree or GED.

You may find that experience in other jobs will help you become a user support analyst supervisor. In fact, many user support analyst supervisor jobs require experience in a role such as applications trainer. Meanwhile, many user support analyst supervisors also have previous career experience in roles such as desktop engineer or computer technician.

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Average Salary
$60,768
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
27,235
Job Openings

User Support Analyst Supervisor Demographics

Gender

male

80.0 %

female

20.0 %

Ethnicity

White

69.5 %

Asian

10.4 %

Hispanic or Latino

9.0 %

User Support Analyst Supervisor Education

Majors

Business
16.7 %
Biology
8.3 %

Degrees

Bachelors

45.5 %

Associate

27.3 %

Certificate

18.2 %

Top Colleges for User Support Analyst Supervisors

1. Johns Hopkins University

Baltimore, MD • Private

In-State Tuition
$53,740
Enrollment
5,567

2. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

5. George Washington University, The

Washington, DC • Private

In-State Tuition
$55,230
Enrollment
12,161

6. University of Pittsburgh

Pittsburgh, PA • Public

In-State Tuition
$19,080
Enrollment
19,127

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

9. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

10. University of California, Irvine

Irvine, CA • Public

In-State Tuition
$13,700
Enrollment
29,722
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Online Courses For User Support Analyst Supervisor That You May Like

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.2
(367)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

IT & Technical Support Guide to Helpdesk, Desktop & Servers
udemy
4.2
(537)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

Operating Systems and You: Becoming a Power User
coursera

In this course - through a combination of video lectures, demonstrations, and hands-on practice - you'll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you'll be able to: ● navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter ● set up users, groups, and permissions for account access ● install, configure, and remove so...

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Top Skills For a User Support Analyst Supervisor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 48.7% of user support analyst supervisors listed user accounts on their resume, but soft skills such as customer-service skills and listening skills are important as well.

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Top User Support Analyst Supervisor Employers

1. Samsung Electronics America
3.8
Avg. Salary: 
$60,768
User Support Analyst Supervisors Hired: 
1+
2. LifeScan
4.6
Avg. Salary: 
$88,733
User Support Analyst Supervisors Hired: 
1+
3. Indiana University - Purdue University Indianapolis
4.3
Avg. Salary: 
$60,329
User Support Analyst Supervisors Hired: 
1+
4. Arrow Electronics
4.9
Avg. Salary: 
$78,451
User Support Analyst Supervisors Hired: 
1+
5. Ropes & Gray
4.8
Avg. Salary: 
$116,923
User Support Analyst Supervisors Hired: 
1+
6. Frontier Communications
4.7
Avg. Salary: 
$90,436
User Support Analyst Supervisors Hired: 
1+
Updated October 2, 2020