How to hire a usher

How to hire a usher, step by step

Here's a step-by-step usher hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a usher job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new usher
• Step 8: Go through the hiring process checklist

What does a usher do?

Post a usher job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you start hiring a usher, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A usher's background is also an important factor in determining whether they'll be a good fit for the position. For example, ushers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of usher salaries for various roles:

   Type of Usher	Description	Hourly rate
   Usher		$10-17
   Door Attendant	Welcoming guests is the primary role of a door attendant. Primarily in hotels, apartment complexes, and fine dining restaurants, door attendants open doors and greet guests with a smile... Show more	$11-17
   Ticket Taker	A Ticket Taker normally works in a stadium, amusement park, theater, and music auditoriums. His/Her key role is to ensure that no one goes in without a ticket... Show more	$9-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Cleanliness
   • Movie Theater
   • Direct Patrons
   • Greeting Guests
   • Excellent Guest
   • Crowd Control
   • Direct Guests
   • Exceptional Guest
   • Clean Environment
   • Movie Tickets
   • Emergency Situations
   • Scan Tickets
   • Safety Rules

   Check all skills

   Responsibilities:

   • Excel in customer service, quick math when necessary, and training new employees.
   • Maintain the facilities with AMC are clean, safe, and in good repair.
   • Ensure tickets are sold in accordance with the MPAA rating system and company policy.
   • Provide personal, hands on assistance to guests in the VIP section of the venue.
   • Provide security for the VIP area to ensure the patron's concert experience are enjoyable.
   • Cash register, making and serving food, promoting the AMC stubs card, cleaning theaters, lobby and bathrooms

   More usher duties

3. Make a budget

   Including a salary range in your usher job description helps attract top candidates to the position. A usher salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a usher in Arkansas may be lower than in Maine, and an entry-level usher usually earns less than a senior-level usher. Additionally, a usher with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average usher salary

   $13.88hourly

   $28,872 yearly

   ---

   Entry-level usher salary

   $21,000 yearly salary

   Updated December 15, 2025

   Average usher salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Wisconsin	$38,514	$19
   2	Indiana	$36,482	$18
   3	Iowa	$35,439	$17
   4	Ohio	$32,984	$16
   5	California	$32,728	$16
   6	Minnesota	$32,611	$16
   7	Washington	$31,839	$15
   8	Texas	$31,455	$15
   9	New York	$27,752	$13
   10	Michigan	$27,486	$13
   11	South Carolina	$27,354	$13
   12	Nevada	$26,478	$13
   13	New Jersey	$26,289	$13
   14	Massachusetts	$25,263	$12
   15	North Carolina	$25,006	$12
   16	Florida	$24,987	$12
   17	Virginia	$24,710	$12
   18	Puerto Rico	$24,487	$12
   19	Georgia	$24,179	$12
   20	Pennsylvania	$22,431	$11

   Average usher salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	St. Louis Symphony Orchestra	$52,138	$25.07	1
   2	Emerson College	$50,545	$24.30
   3	Yerba Buena Center for the Arts	$47,069	$22.63
   4	Univision Communications	$44,795	$21.54
   5	AEG	$36,616	$17.60	4
   6	Ryman Hospitality Properties	$35,308	$16.98	2
   7	Salt Lake County	$33,655	$16.18
   8	Ilitch Holdings	$33,646	$16.18
   9	Brigham Young University	$33,200	$15.96
   10	Emerald Downs	$33,018	$15.87
   11	University of Pennsylvania	$31,990	$15.38	1
   12	PSEA	$31,480	$15.13
   13	Charlotte Regional Visitors Authority	$31,072	$14.94
   14	Ocean Casino Resort	$30,909	$14.86
   15	California Baptist University	$30,857	$14.84
   16	ManpowerGroup	$30,449	$14.64
   17	ASM	$30,337	$14.59
   18	Hard Rock Hotel & Casino Sioux City	$30,274	$14.55
   19	Live Nation Entertainment	$30,022	$14.43	23
   20	Emerald Queen Casino	$29,856	$14.35

4. Writing a usher job description

   A job description for a usher role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a usher job description:

   Usher job description example

   Provides friendly, excellent service to all guests by escorting them to their respective seats in the showroom according to information listed on admittance tickets.
   ESSENTIAL JOB FUNCTIONS:
   
   Greet customer and escort them to their respective table and seat them in the showroom. Handle and solve any concerns and questions from customers. Satisfy guests in improving their seats when requested by guests. Monitor cocktail servers to ensure excellent customer service are provided every time. Reconcile ticket sales with accounting and beverage. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
   
   QUALIFICATIONS:
   
   Minimum of 2 years showroom usher experience preferred. Must possess excellent customer service, communication skills. Must be 21 years of age or older. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must present a well-groomed appearance.
   
   PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
   
   Able to work inside and continuously maneuver in and around tables when leading customers to be seated in the showroom. Must be able to respond calmly and handle many customer demands in a fast pace environment. Must be able to understand, read, write and speak English clearly. Respond to visual and aural cues.
   
   At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
   
   Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
   
   Provides friendly, excellent service to all guests by escorting them to their respective seats in the showroom according to information listed on admittance tickets.

   Copy this example

   

5. Post your job

   To find ushers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any ushers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level ushers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your usher job on Zippia to find and recruit usher candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit ushers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new usher

   Once you've found the usher candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a usher?