Litigation Support Specialist jobs at Utica National Insurance Group

- 105 jobs

Substance Abuse Specialist
VNS Health 4.1
New York, NY jobs
Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation Provides supportive counseling and/or supportive therapy as well as ongoing mental health services Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes Develops inventory of resources that meet the clients/members needs as identified in the assessment Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge Participates in 24/7 on-call coverage schedule and performs on-call duties, as required Acts as liaison with other community agencies Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning Collects and reports data, as required while adhering to productivity standards Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model Qualifications Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State Valid NYS ID or NYS driver's license may be required as determined by operational needs. Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
$63.8k-79.8k yearly 4d ago
Help Desk Specialist
The Phoenix Group 4.8
New York, NY jobs
This role is a fantastic opportunity to gain global exposure working for a top international law firm and to learn the unique approach that a truly global organization brings to Information Technology. Key Relationships The Service Desk is the first point of contact for both internal staff and external clients; it is essential for the Analyst to deliver a high level of service to both groups. Works closely with Support Team Managers to deliver an efficient and effective service. Collaborates with other IT Service Management teams to ensure seamless support, service, and security. Context The Analyst is primarily responsible for resolving customer issues raised via phone or email. This role involves being a reliable point of contact for users, escalating issues when necessary, and maintaining strong customer relationships. The IT function is crucial to the firm's daily success, and this role plays an essential part in that model. Role and Responsibilities Act as a single point of contact for users via phone, email, or self-service portal for IT issues and queries. Take responsibility for incident resolution, ensuring as many as possible are resolved at first line. Maintain effective working knowledge across all IT support areas to maximize first-call resolution. Log, assign, track, and respond to incidents and requests in line with agreed standards and procedures. Provide timely updates to customers and escalate appropriately when required. Ensure accurate records are maintained in the IT Service Management System. Deliver a “white glove” level of service to users. Escalate incidents and requests to management or second/third-line teams when necessary, ensuring users are updated throughout the process. Build and maintain strong customer relationships. Promote awareness and compliance with Information Security policies and complete required annual training. Team This position reports directly to the Service Desk Manager and works closely with other members of the regional and global IT teams. Key Requirements Minimum of 3 years' experience in a Service Desk role, including support calls and working with a ticketing system (law firm experience preferred but not required). Knowledge of iManage Work, Windows 10, and Apple iOS. Strong knowledge of Microsoft technologies (Office 365, Teams, OneDrive, etc.). Experience with Remote Support tools (SCCM, TeamViewer) and Active Directory. Ability to work well under pressure. Excellent communication skills. Flexible, customer-focused approach to service delivery. Strong team player, willing to share knowledge with others. Ability to work independently when needed.
$58k-87k yearly est. 2d ago
Help Desk Specialist
The Phoenix Group 4.8
Boston, MA jobs
Key Responsibilities Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel. Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity. Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp. Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service. Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed. Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base. Track and manage computers, peripherals, and loaner devices to support daily operations. Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved. Participate in after-hours or on-call rotations to meet urgent business or client needs. Core Competencies Strong analytical and troubleshooting abilities, especially in time-sensitive situations. Exceptional customer service skills and the ability to communicate clearly and confidently. Works well independently and as part of a team while maintaining a high level of discretion. Anticipates user needs and delivers service with urgency and professionalism. Quickly learns new technologies and adapts to evolving tools and workflows. Explains technical problems in a straightforward, user-friendly manner. Demonstrates sound judgement when handling confidential or sensitive information. Collaborates effectively with IT peers and other departments. Preferred Background Three to five years of technical support experience within a law firm or similar professional environment. Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms. Knowledge of legal applications such as iManage and Intapp. Willingness to work extended hours or weekends when necessary. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$52k-75k yearly est. 4d ago
PIP Litigation Specialist
Cure Auto Insurance 3.9
Princeton, NJ jobs
PIP Litigation Specialist CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! We are seeking a detail-oriented and experienced PIP Litigation Specialist to join our team. The ideal candidate will be responsible for referring new suits to counsel, adjusting a litigation pending, and negotiating settlements. This role requires a strong understanding of PIP regulations, excellent negotiation skills, and the ability to work collaboratively with legal teams. Essential Responsibilities Review incoming suits to identify the appropriate resolution strategy Complete a detailed analysis of claims where a new suit has been received inclusive of coverage, liability, and damages Assess and evaluate damages, medical records, and eligibility to determine claim value Manage and oversee litigation processes, working closely with legal counsel to develop strategies for case resolution Negotiate settlements with claimants, attorneys, and other stakeholders Maintain accurate and detailed records of all claims activities and communications Stay up to date with changes in PIP laws and regulations to ensure claims handling compliance Comply with all conditions outlined in the Unfair Claim Practices Acts Onsite trial appearances are required in the state you are located in as needed by the company Qualifications Education: Bachelor's degree or commensurate experience in the insurance industry Years/Type of Experience: A minimum of 2 years PIP claim handling experience or commensurate medical experience. Previous litigation experience is required Licenses/Designations: Property and Casualty license a plus Strong knowledge of PIP laws and regulations Ability to work independently and manage multiple claims simultaneously Benefits Comprehensive health benefits including medical, dental and vision coverage Generous paid time off (PTO days, sick days, and holidays) Flexible spending options with FSA & HSA plans Life and AD&D insurance 401(k) with company match Voluntary benefits such as legal services, pet insurance, and identity & fraud protection 24/7 Employee Assistance Program (EAP) for employees and their families Health & wellness perks including gym discounts, wellness reimbursements, and reward programs Fun, engaging in-office events that support our culture Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. Starting Salary: $70,720 - $91,520 Location: Detroit, MI or Princeton, NJ Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, and employees can choose a schedule that works best for them-8:00 AM-4:00 PM, 8:30 AM-4:30 PM, or 9:00 AM-5:00 PM. While we aim to support individual preferences, final schedules may be adjusted based on business needs to ensure great coverage and teamwork. We offer a hybrid work schedule: team members work onsite 4 days per week and have the flexibility to work remotely 1 day per week. We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination. CURE Auto Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Disclaimer: This reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description may be subject to change at any time. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
$70.7k-91.5k yearly 9d ago
General Liability Litigation Specialist
Travelers Insurance Company 4.4
Wyomissing, PA jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** *There is also a potential for up to a $20,000 sign-on bonus! * Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Sr Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers, the field and business partners. Travelers offers a hybrid work location model that is designed to support flexibility. **What Will You Do?** + Independently manage a caseload of complex or technical General Liability claims. + Conduct detailed inspections and interviews to gather comprehensive information and assess claim validity. + Analyze and interpret intricate policy language, endorsements, and exclusions to make informed claim decisions. + Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. + Coordinate with internal teams, legal counsel, etc. + Handle customer escalations and complex inquiries with professionalism and expertise. + Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Seven years of experience in insurance claims, preferably General Liability claims. + Experience with claims management and software systems. + Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. + Strong analytical and problem-solving skills. + Proven ability to handle complex claims and negotiate settlements. + Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. **What is a Must Have?** + High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
$94.4k-155.8k yearly 40d ago
General Liability Litigation Specialist
The Travelers Companies 4.4
Reading, PA jobs
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $94,400.00 - $155,800.00 Target Openings 1 What Is the Opportunity? * There is also a potential for up to a $20,000 sign-on bonus! * Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Sr Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers, the field and business partners. Travelers offers a hybrid work location model that is designed to support flexibility. What Will You Do? * Independently manage a caseload of complex or technical General Liability claims. * Conduct detailed inspections and interviews to gather comprehensive information and assess claim validity. * Analyze and interpret intricate policy language, endorsements, and exclusions to make informed claim decisions. * Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. * Coordinate with internal teams, legal counsel, etc. * Handle customer escalations and complex inquiries with professionalism and expertise. * Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Seven years of experience in insurance claims, preferably General Liability claims. * Experience with claims management and software systems. * Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. * Strong analytical and problem-solving skills. * Proven ability to handle complex claims and negotiate settlements. * Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. What is a Must Have? * High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
$94.4k-155.8k yearly 40d ago
Business Support Specialist
Financial Independence Group 3.7
Cornelius, NC jobs
JOIN OUR TEAM! The Business Support Specialist role at Financial Independence Group (FIG) is for those who are looking for a position that allows you insight into all areas of the firm. The role allows you to support the inner workings of all departments, as well as making sure the office is running smoothly, and our team events are run like clockwork. We are looking for a collaborative teammate who thrives and contributes to a positive team culture. They are critical thinkers who aren't afraid to think outside-of-the-box, whilst maintaining steady organizational skills. All done with a cheerful spirit and commitment to our mission of Empowering Financial Professionals. Duties and Responsibilities As an Business Support teammate, you will be responsible for: -Working closely with all departments to support business goals and initiatives -Supporting the onboarding and offboarding process of new FIG team members -Planning and managing a variety of internal staff events throughout the year -Reviewing and distributing all office mail - including FedEx, UPS, and USPS needs -Organizing, cleaning, and managing supplies and equipment throughout the office -Being boots-on-the-ground culture advocates for the company -Handling reception responsibilities including answering and transferring phone calls, greeting employees and visitors, and making a positive first impression of FIG -Working in tandem with leadership for other business support duties Skills to succeed in this role: -Positive, go-getter attitude -Strong critical thinker and problem solver -Meticulously organized -Superb time manager -Excellent at verbal & written communication -Ability to lift 25lbs -Ability to operate standard office equipment (e.g. computers, scanners, copiers, etc.) -Functional in Microsoft Suite - Excel/Word/Outlook, etc
$57k-94k yearly est. 28d ago
Support Specialist
ISG 4.7
Raleigh, NC jobs
Department Administration Employment Type Full Time Location Raleigh, NC Workplace type Onsite Compensation $20.00 - $35.00 / hour Essential Duties Skills, Knowledge and Expertise ISG Employee Owner Benefits About ISG We are 100% owned by our employees! ISG's Employee Stock Ownership Plan (ESOP) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group. We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day. ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future. Learn more about ISG at ********************* Interested in learning more about ISG? Follow us on LinkedIn, Instagram, YouTube, Facebook, and X.
$20-35 hourly 27d ago
Support Specialist
ISG 4.7
Raleigh, NC jobs
Job DescriptionDescriptionISG is delighted to welcome a dynamic and enthusiastic Support Specialist to our Raleigh office. As a Support Specialist, you will become an integral part of ISG as an Employee Owner, collaborating closely with your fellow employee owners to achieve excellence. ISG's Support Specialists are the heart of their home offices. Yours is an anchor to Downtown Raleigh's growth. ISG, formerly JDavis, has led the way in our Downtown via Fayetteville Street, having a presence here before it was “cool”! We are in a very visible location for all visitors to Downtown, and our office really has become a gateway. It is connected to the heart of Downtown, Fayetteville Street, through an internal stair, and plaza space that we share with the residents of 511 Faye and customers of our friends, Haymaker and Sir Walter. You will find many ISGers enjoying a libation with their clients and friends right outside our doors. Essential Duties Create a welcoming and engaging environment for clients, industry partners and employee owners by being present Be the face of ISG during business hours, or as required to support our customers, partners and employee-owners Act as point of contact for the landlord in providing important information related to the well-being of our employee owners, and use of common meeting spaces Endeavor to maintain common spaces & studios in a clean, orderly, professional and welcoming state and encouraging employee owners to be vigilant in participating in this effort Support the office environment by greeting visitors and keeping general supplies well-stocked and organized Collaborate with a diverse team to ensure administrative tasks are handled confidentially and efficiently Play a key role in organizing and facilitating meetings and events, including coordinating food and refreshments, and arranging for, reserving and preparing conference spaces Help with overseeing and maintaining fleet vehicles, as needed Take charge of printing and binding high quality graphics, reports, proposals, and other deliverables Manage parking access for employee owners and visitors to the office Contribute to local Accounts Payable and Accounts Receivable tasks, as needed Provide excellent customer service by assisting with ISG's central phone service Embrace a variety of other exciting duties as assigned or instructed Skills, Knowledge and Expertise Experience within architecture, engineering, construction, or government permitting is preferred, not required Fantastic phone etiquette and customer service skills Organized and eager to be a part of and support a team Willingness to take direction and follow through with the completion of an assigned task Proficient in Microsoft Office, specifically Outlook, Word, and Excel Positive attitude with a willingness to be adaptable Certification as a Notary is a plus We've listed a compensation range that reflects our expectations for this role, including both direct and indirect components. We understand that your experience and value may fall outside of this range. If you feel you're a strong fit but your compensation needs differ, we're open to a conversation-let's talk. ISG Employee Owner Benefits Medical, dental, and vision Paid time off, pro-rated amount available on your start date Paid holidays and paid volunteer time Paid parental leave Bi-annual profit sharing Employee Ownership Stock Plan (ESOP) Traditional + Roth 401K retirement plan Life insurance HSA and FSA options Bereavement leave Supplemental voluntary benefits Short term and long-term disability Parking reimbursement, varies on office location Cell phone plan reimbursement Mileage reimbursement for ISG-approved travel
$35k-55k yearly est. 8d ago
BCDR Specialist (Hybrid)
NYCM Insurance 4.1
Edmeston, NY jobs
The BCDR Specialist (Hybrid) will apply business continuity management and resiliency techniques and knowledge to the development, assessment, execution, and reporting of the risk management program. They will effectively lead one or more specialty areas of the risk management program as applicable to the property and casualty insurance industry. Duties & Responsibilities: Coordinate and assess business area and other contingency planning. Assist divisions in developing their business continuity plans and ensures planning is integrated within the Enterprise Business Continuity Plan. Assist in the development of key internal and external reporting metrics for the BCM program. Moderate-level user and coordinator with the Logic Manager BC-DR module. Develop advanced expertise in incident management tools & capabilities, including emergency communications. Assist in the development of thought-provoking scenarios and stress tests and facilitate tabletop exercises and other drills. Assist in the preparation of incident and crisis management awareness training and education. Lead/manage complex ERM-related projects of a technical or non-technical nature. Critically examine work processes to suggest and implement changes and gain efficiencies. Mentor, train, and assist junior staff. Assist in the development of BC-DR vision and strategy and develops methodologies for the assessment of BC-DR throughout the organization. Lead/manage one or more specialty areas associated with the development, scoping, conduct, and reporting of the Company's Business Impact Analysis. Lead one or more specialty areas including the review, approval, and analysis of work performed by others in the area. Research, analyze, and develop periodic updates for delivery to the BC-DR Advisory, Emergency Management or Threat Management Committees, and other working groups. Utilize PC based systems and software to compile and prepare reports, graphs and charts of developed data. Research, prepare, edit regulatory documentation for mandatory reporting purposes. Member of the Incident Management Team. Administrative review of corporate insurance documents. Assist risk management in development and execution of risk assessments, risk management awareness training and education. Ongoing education to obtain and maintain professional and insurance industry certifications. Ongoing education in incident management tools & capabilities, including emergency communications. Other duties as assigned. Requirements: Associate degree in business, management or similar discipline preferred. 5 years business continuity and disaster recovery. Qualifications/Skills: Moderate understanding of risk management within the organization. Advanced understanding of resiliency within an organization, and more specifically how various business areas manage business continuity management. Working knowledge of property & casualty insurance, reporting methodologies, and technical programs necessary for the development, assessment, and execution of risk management programs. Good understanding of the Company's lines of business, the activities/interactions with support functions, and company philosophy and goals. Strong working knowledge of Microsoft Office applications. Ability to read, understand and apply NYS insurance laws, regulations and mandates, insurance and other industry guidelines, and the BCM professional practices identified by the Disaster Recovery Institute International and the Business Continuity Institute. Detail oriented, organizational, time management, prioritization, meet deadlines, and multi-task skills. Logical thinking and analytical skills. Effective communication, listening, and problem-solving skills. Ability to work independently and as part of a team. Available to work additional hours as business needs dictate. Highly motivated and goal oriented. Professional attitude and manner with ability to maintain composure in stressful situations. Ability to motivate and influence committees on technical subjects. Facilitate key projects or initiatives. Sound decision-making ability within the boundaries of the assigned responsibilities. Market Range: 7 / 40 hours / Hybrid - 2 Days in Office Salary Range: $51,200 - $79,600 Accepting applications through: 10/21/2025
$51.2k-79.6k yearly 60d+ ago
Insurance Support Specialist
Keystone Insurers Group, Inc. 3.9
Wyalusing, PA jobs
Employment: Full-Time Reports To: Vice President The Kilmer Group is an independent insurance agency headquartered in Wyalusing, PA. We serve clients across Pennsylvania and New York, helping them reach their goals every day. If you are looking for a position with room for growth in a successful local business, this position may be for you. Our competitive benefits package includes vacation and paid time off, health insurance, employer-paid and voluntary benefits, a 401(k) program including an employer match, and agency profit sharing. Compensation is negotiable based on experience. Job duties include, but are not limited to: Policy Processing & Data Entry Enter and update client and policy information across agency management systems and carrier platforms. Review applications, submissions, and documentation for completeness and accuracy. Process new business, renewals, endorsements, cancellations, reinstatements, and other transaction requests. Documentation & Compliance Collect, organize, and maintain required forms, signatures, and supporting documents. Ensure all processed items meet agency and carrier guidelines, regulatory requirements, and internal quality standards. Assist in preparing documents for audits, carrier reviews, and compliance checks. Workflow Coordination Track the status of submissions, quotes, and policy changes; follow up with carriers or agents as needed. Maintain orderly electronic filing and ensure documentation is stored correctly within the agency management system. Coordinate with internal team members to ensure timely processing of all requests. Operational Support Generate reports, certificates, ID cards, and policy documents as needed (minimal or no customer interaction). Assist with special projects, data cleanup, and process improvement initiatives. Support agency operations with general administrative tasks. A valid Pennsylvania property and casualty insurance license is a plus, but not a requirement. We will train the right candidate for passing this exam if the candidate doesn't currently hold an active license. Qualifications include, but are not limited to: Strong attention to detail and accuracy in data entry and document handling. Proficiency with computers and the ability to learn insurance management systems and carrier portals. Excellent organizational and time-management skills. Ability to work independently, follow established procedures, and manage multiple tasks in a fast-paced environment. The Kilmer Group is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
$32k-53k yearly est. Auto-Apply 23d ago
BIM Specialist
ISG 4.7
Raleigh, NC jobs
Job DescriptionDescriptionFounded in 1973, ISG is a nationally recognized, multi-disciplinary firm offering full-service architecture, engineering, planning, and interior design. We're proud to support clients across the country with creative, forward-thinking solutions. Join an employee-owned firm where your expertise in Revit and multidisciplinary collaboration will drive innovative solutions for clients across our footprint. At ISG, you'll be empowered to lead technology adoption, streamline workflows, and make a real impact. Essential Duties Collaborate as part of the Revit support team to ensure consistent results across disciplines Set up and audit project files to maintain alignment with company BIM standards Troubleshoot daily Revit-related issues across architectural, electrical, mechanical, and structural departments Support the development and upkeep of BIM workflows, Revit templates, content libraries, and company standards through teamwork and internal training initiatives Create and maintain standardized construction details within the Autodesk Content Catalog to promote consistency across projects Stay informed on industry trends and lead evaluations of emerging technologies, including testing new applications and software updates for potential implementation Facilitate cross-discipline model coordination and clash detection using Navisworks and/or BIM Collaborate Pro Coordinate with external consultants and contractors to meet BIM deliverables and project requirements Skills, Knowledge and Expertise 5+ years of experience working in Revit within architecture, electrical, mechanical, or structural engineering disciplines Proficient in current Revit versions, including advanced modeling techniques and project setup Extensive experience in creating and modifying Revit families, materials, and template files Excellent written and verbal communication skills, capable of clearly articulating technical concepts Highly organized and self-directed, with strong time management skills and the ability to work independently Dedicated to continuous improvement, with a proactive approach to learning new tools and optimizing workflows Ability to adapt to evolving responsibilities and contribute to strategic BIM initiatives beyond day-to-day tasks Operational knowledge of multidisciplinary AEC workflows, driving collaboration across architecture and engineering teams Proficiency in Autodesk Construction Cloud and Navisworks We've listed a compensation range that reflects our expectations for this role, including both direct and indirect components. We understand that your experience and value may fall outside of this range. If you feel you're a strong fit but your compensation needs differ, we're open to a conversation-let's talk. ISG Employee Owner Benefits Medical, dental, and vision Paid time off, pro-rated amount available on your start date Paid holidays and paid volunteer time Paid parental leave Bi-annual profit sharing Employee Ownership Stock Plan (ESOP) Traditional + Roth 401K retirement plan Life insurance HSA and FSA options Bereavement leave Supplemental voluntary benefits Short term and long-term disability Parking reimbursement, varies on office location Cell phone plan reimbursement Mileage reimbursement for ISG-approved travel
$45k-75k yearly est. 8d ago
Relationship Support Specialist - 100% Commission (TSG-5006)
Strickland Group LLC 3.7
Savannah, GA jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
$37k-61k yearly est. 26d ago
Wealth Specialist
John Hancock 4.4
Boston, MA jobs
Supported with an array of resources, the Wealth Specialist at Manulife John Hancock Wealth spend their time deepening relationships with an established base of clients and organically growing our practice through internal referrals to deliver financial solutions and retirement goals of the clients we serve. We hire and develop Wealth Specialist who believe in our mission of helping our clients find confidence in retirement and who personify our values. Should the following skills reflect who you are and who you aspire to be, you will thrive as a Wealth Specialist at Manulife John Hancock Wealth. Deeply curious with a demonstrated ability to quickly uncover the needs of the client. Manages time and resources efficiently and effectively to bring compounding value and excellence to our customers. Motivated by resolving problems. Takes tremendous pride in your knowledge of John Hancock products and services to diagnose the needs of customers, and unwavering work ethic. Thrives in an environment of empowerment and accountability, learns from mistakes, and applies the learning to drive performance. Position Responsibilities: You are a vital member of our employee channel phone-based team passionate about providing financial education, guidance and fundamental solutions to our exiting IRA customers, referrals from other service centers, etc. and helping customers make good decisions about their existing retirement accounts. Respond to inbound calls, assess customer needs, and guide them toward informed decisions for straightforward solutions Ability to quickly analyze and assess the unique needs of the customer then present options to resolve their needs. Understanding when appropriate, you will refer customers who require more sophisticated advice to an Associate Wealth Consultant or Wealth Advisor. Stay informed of market trends, and economic indicators to help the customer make informed decisions and provide sound guidance to them. Detailed knowledge of the diverse range of John Hancock offerings and solutions we provide to our customers. Assist customers and respond to their questions about account opening and/or funding their investment account(s). Deliver outstanding customer experience in a professional manner while assisting clients in their decision-making process. Achieve monthly productivity targets. Participate in training and coaching development programs crafted to improve skills and provide opportunities for advancement. Share successful customer engagement experiences and ideas for improvement in execution in a team environment. Required Qualifications: Bachelor's degree preferred. 1-3 years of Financial Services experience, preferably in phone and/or sales type roles. FINRA SIE, Series 6, 63 required and Series 65 required within 6 months of hire date When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Working Arrangement Hybrid Salary & Benefits Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact ************************ for additional information. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.)
$84k-123k yearly est. Auto-Apply 27d ago
Habilitation Support Specialist
Wes Health System 4.1
Philadelphia, PA jobs
Job Description GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will support developmentally disabled individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. ESSENTIAL & CORE FUNCTIONS: 1. Develops consumer's basic living skills (e.g. social, domestic, hygiene) through instruction and encouragement. 2. Assists in the development and implementation of long-term and short-term goals for the consumer, as developed by the Interdisciplinary Team under the supervisor or the direction of the Program Coordinator. 3. Develops and maintains a positive and effective relationship with the consumers, families, staff, administration , case management, and other service providers and assists in coordinating with any and all their needs concerning consumers. 4. Teaches, prompts and/or assists the consumer with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions and consumer appearance. 5. Teaches, prompts and/or assists consumers in basic domestic duties as needed such as cooking, cleaning, laundry and shopping. 6. Coordinates and maintains consumer's schedule (e.g. doctor's appointments, job). 7. Coordinates consumer's participation in leisure and recreational activities. 8. Maintains records and completes paperwork as required. 9. Adheres to consumer's behavior and health management plan and collects data (e.g. use of behavior modification techniques, dietary restrictions). 10. Maintains a safe environment for the consumer; prevents harm to consumer, self and others. 11. Accompanies consumer to and from work, scheduled appointments and recreational activities in a safe and timely manner. 12. Serves as a good role model to the consumer. 13. Maintains current certification as required by WES and as outlined in Title 55 PA CH. 51 relative to the provision of HCBS. ADDITIONAL RESPONSIBILITIES: I. Performs other duties and special projects as assigned. PREREQUISITES AND QUALIFICATIONS I. BA/BS degree plus one(1) year of related experience in field; or High School Diploma/GED plus three (3) years of related experience in the field. 2. FBI clearance, PA criminal history check and PA child abuse clearance required. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: The individual is to be supervised by the Director of In-Home Support. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use bands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to enable individuals with disabilities to perform the essential functions. While performing the job duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
$34k-56k yearly est. 7d ago
Habilitation Support Specialist
Wes Health System 4.1
Philadelphia, PA jobs
GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will support developmentally disabled individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. ESSENTIAL & CORE FUNCTIONS: 1. Develops consumer's basic living skills (e.g. social, domestic, hygiene) through instruction and encouragement. 2. Assists in the development and implementation of long-term and short-term goals for the consumer, as developed by the Interdisciplinary Team under the supervisor or the direction of the Program Coordinator. 3. Develops and maintains a positive and effective relationship with the consumers, families, staff, administration , case management, and other service providers and assists in coordinating with any and all their needs concerning consumers. 4. Teaches, prompts and/or assists the consumer with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions and consumer appearance. 5. Teaches, prompts and/or assists consumers in basic domestic duties as needed such as cooking, cleaning, laundry and shopping. 6. Coordinates and maintains consumer's schedule (e.g. doctor's appointments, job). 7. Coordinates consumer's participation in leisure and recreational activities. 8. Maintains records and completes paperwork as required. 9. Adheres to consumer's behavior and health management plan and collects data (e.g. use of behavior modification techniques, dietary restrictions). 10. Maintains a safe environment for the consumer; prevents harm to consumer, self and others. 11. Accompanies consumer to and from work, scheduled appointments and recreational activities in a safe and timely manner. 12. Serves as a good role model to the consumer. 13. Maintains current certification as required by WES and as outlined in Title 55 PA CH. 51 relative to the provision of HCBS. ADDITIONAL RESPONSIBILITIES: I. Performs other duties and special projects as assigned. PREREQUISITES AND QUALIFICATIONS I. BA/BS degree plus one(1) year of related experience in field; or High School Diploma/GED plus three (3) years of related experience in the field. 2. FBI clearance, PA criminal history check and PA child abuse clearance required. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: The individual is to be supervised by the Director of In-Home Support. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use bands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to enable individuals with disabilities to perform the essential functions. While performing the job duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
$34k-56k yearly est. Auto-Apply 60d+ ago
Debris Specialist
Hagerty 4.7
New York jobs
Hagerty Consulting Inc Hagerty is the nations leading emergency management and homeland security consulting firm Known for its public spirit innovative thinking problem solving and exceptional people Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery This is not for immediate hire Candidates for the Debris Specialist position will be considered for our internal Recovery Cadre pipeline Individuals we have added to this internal Recovery Cadre pipeline will receive first consideration for future openings that align with their skillset and interests If you are interested in active open positions where we would be looking at immediate hire please review the other openings on our website The Debris Specialist will be responsible for providing support to clients post disaster with debris operations including related needs associated with the Federal Emergency Management Agency FEMA Public Assistance PA Program andor other special programs crafted as needed to meet Debris requirements A successful candidate for this role should be subject matter experts within FEMA PA Debris Operations as this professional will help guide clients in all things post disaster related to Debris Responsibilities for the Debris Specialist include Support local government clients with their comprehensive recovery from natural disasters Drive project formulation support for debris removal related projects including collecting related documentation and contributing to well crafted FEMA PA Project Worksheets PWsUnderstand and advise clients on how other federal recovery programs could impact FEMA PA debris removal eligibility Work with clients on pursuing Alternative Procedures for debris removal Advise clients on documentation requirements for tree limb and stump removal activities as well as waterways and flood control works Qualifications for the Debris Specialist include A Bachelors Degree in a related field eg business public administration finance construction management emergency managementA minimum of two 2 years of experience supporting the FEMA PA Program focusing on developing Category A Debris Removal projects Detailed understanding of FEMA PA Policy eg Public Assistance Program and Policy Guide PAPPG version 4 and Category A Debris Removal projects requirements Strong communication skills including written and verbal to clients Proficiency in Microsoft Excel eg pivot tables VLOOKUP and Microsoft WordKnowledge of other disaster recovery program funding particularly those that intersect with FEMA PA Category A projects eg Natural Resources Conservation Service Emergency Watershed Protection NRCS EWP Federal Highway Administration Emergency Relief FHWA ER ProgramCompensation for the Debris Specialist Includes Salary range of 70000 125000 Compensation decisions depend on a wide range of factors including but not limited to skills experience and training licensure and certifications internal equity location travel requirements and other business and organizational needs Comprehensive benefits program including healthdentalvision insurance 401k retirement plan flexible spending accounts FSA for health and transitparking short and long term disability insurance life insurance paid time off holidays sick leave and more Hagerty Consulting is an Equal Opportunity Employer We welcome applications from a wide range of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicitynational origin gender sexual orientation gender identity or expression pregnancy religion age disability marital status military status genetic information or any other status characteristic or condition protected by local state or federal law We promote equal opportunity in all our employment decisions including but not limited to recruitment hiring compensation training promotion demotion transfer lay off and termination and all other terms and conditions of employment For our privacy notice to California residents regarding the collection of personal information please click here
$47k-87k yearly est. 13d ago
Corporate Aftermarket Support Specialist (Entry-Mid Level Growth Role)
Wheeler Material Handling (WMH 4.0
Charlotte, NC jobs
Forklifts | Material Handling | Operations Support | Parts & Service | Corporate Aftermarket Division: Aftermarket | Operations Support | Customer Experience Level: Entry-Mid Level | High-Growth Track Join WMH - Where Aftermarket Excellence Meets Industry Innovation At WMH, we don't hire for today - we hire for who you can become. This Corporate Aftermarket Support Specialist role is a career-launch opportunity for driven, detail-oriented professionals looking to break into corporate aftermarket operations with real visibility, hands-on experience, and a clear path to advancement. If you love: * Fast-paced operations * Being the go-to problem solver * Working across service, parts, technicians & customers * And growing into leadership… This role was built for you. ️ This role is designed for entry to mid-level professionals. Highly seasoned aftermarket managers or senior-level veterans may find this role below their experience level. Your Mission You are the corporate connector that keeps WMH's aftermarket engine running smoothly across: * Branches * Technicians * Parts & Service Teams * OEMs * Customers You bring clarity, coordination, and consistency to everything aftermarket. ️ What You'll Do Customer & Dealer Support (High Priority) * Provide high-level parts & service support for WMH branches and customers * Troubleshoot equipment inquiries, parts questions, warranty claims & ticket escalations * Assist with equipment records, repair coordination, and customer communication * Support Linde/other OEM programs, portals, policies & compliance Service & Parts Coordination * Work closely with Service Managers, Parts Teams, & Regional Directors * Track open work orders, parts shortages, backorders, and ETA updates * Support quoting, job scheduling, PM program coordination & contract maintenance * Monitor fleet health, PM compliance, and equipment uptime Aftermarket Process Optimization * Standardize best practices across Service, Parts, Warranty, & Support * Help with reporting, KPI tracking, and operational improvement * Support corporate initiatives: safety, productivity, efficiency, & customer experience Safety, Compliance & Technician Training Support (NEW - High Impact) * Monitor EHS Safety Compliance - Assist with oversight of WMH's EHS system to ensure branches and technicians remain up to date on required modules, certifications, safety tasks, and documentation. * Track Training Completion & Compliance - Maintain accurate records for OSHA requirements, equipment safety courses, site audits, and technician compliance milestones. * New-Hire Technician Training Coordination - Build and manage onboarding schedules for technicians, ensuring timely completion of OEM training, safety modules, orientation, and skill development milestones. * Partner With Corporate EHS & Leadership - Work directly with our Corporate EHS Manager, Service Managers, and Regional Directors to align on safety expectations, compliance progress, and technician development paths. Systems You'll Learn Systems & Data Management * Dealer/OEM Portals * Fleet Database * Service CRM * Parts Ordering Platforms * Warranty Management Systems You'll become a corporate systems specialist. What You Bring (Your Strengths) Experience in material handling, forklifts, heavy equipment, dealership, or aftermarket operations Knowledge of parts, service, warranty, or technical support Strong customer service and communication skills Ability to coordinate multiple moving parts under pressure Tech-savvy - systems, databases, reporting & process tracking Problem-solver mindset - you see roadblocks and create solutions Organized, detail-focused, reliable Why THIS Role Matters This role is the bridge between: * Technicians * Branches * Corporate * OEMs * Customers You directly influence: Equipment uptime Customer satisfaction Technician success Aftermarket growth What WMH Offers You Competitive Pay + Performance Opportunities * We reward expertise, performance, and growth - not just tenure. Premium Full Benefits Package * Medical, Dental, Vision * Life insurance & AD&D * HSA & PPO options * Company-paid benefits Real Career Advancement Aftermarket is one of our fastest-growing divisions. Growth paths include: Corporate Aftermarket Coordinator Parts Manager Service Manager Warranty Specialist OEM Programs Specialist Operations Leader Training & Development * OEM certifications * WMH leadership training * Systems Mastery training * Corporate & Regional Mentorship Culture That Wins At WMH, you're not a number - you're a difference-maker. We believe in: Ownership Integrity Initiative Growth Excellence Teamwork We win together. We grow together. We protect our people. WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. Why WMH? * Exclusive Linde Material Handling partnership * Industry-leading automation & fleet tech * Leadership development at every level * Top-tier pay + long-term stability * Culture built on innovation, accountability & growth This isn't a parking spot. This is a launchpad. If you're ready to: Stop watching growth Start building it And shape the future of aftermarket operations… Apply Today: wmhsolutions.pinpointhq.com
$31k-44k yearly est. 3d ago
Corporate Aftermarket Support Specialist
Wheeler Material Handling (WMH 4.0
Charlotte, NC jobs
Forklifts • Material Handling • Customer Success • Parts & Service Operations Division: Aftermarket | Support | Customer Operations Join WMH - Where Aftermarket Excellence Meets Industry Innovation At WMH, we don't just move equipment - we move industries forward. With 35+ years in material handling and 11 branches across the Southeast, we're scaling fast and elevating every corner of our Aftermarket division. Now, we're building out a Corporate Aftermarket Support Specialist role - someone who blends technical knowledge, customer support, operational coordination, and problem-solving into one powerhouse position. If you love the energy of the material handling world… If you thrive in a fast-paced role with endless growth… If you want to be at the center of Service, Parts, Fleet, Technicians & Customer Experience… This role is the heartbeat of our Aftermarket success. What You'll Do (Your Mission) As our Corporate Aftermarket Support Specialist, you'll be the cross-functional connector that ensures our branches, technicians, parts teams, and customers all run smoothly and efficiently. Customer & Dealer Support (High Priority) Provide high-level parts & service support for WMH branches and customers Troubleshoot equipment inquiries, parts questions, warranty claims & ticket escalations Assist with equipment records, repair coordination, and customer communication Support Linde/other OEM programs, portals, policies & compliance Service & Parts Coordination Work closely with Service Managers, Parts Teams, & Regional Directors Track open work orders, parts shortages, backorders, and ETA updates Support quoting, job scheduling, PM program coordination & contract maintenance Monitor fleet health, PM compliance, and equipment uptime Aftermarket Process Optimization Standardize best practices across Service, Parts, Warranty, & Support Help with reporting, KPI tracking, and operational improvement Support corporate initiatives: safety, productivity, efficiency, & customer experience Safety, Compliance & Technician Training Support (NEW - High Impact) Monitor EHS Safety Compliance - Assist with oversight of WMH's EHS system to ensure branches and technicians remain up to date on required modules, certifications, safety tasks, and documentation. Track Training Completion & Compliance - Maintain accurate records for OSHA requirements, equipment safety courses, site audits, and technician compliance milestones. New-Hire Technician Training Coordination - Build and manage onboarding schedules for technicians, ensuring timely completion of OEM training, safety modules, orientation, and skill development milestones. Partner With Corporate EHS & Leadership - Work directly with our Corporate EHS Manager, Service Managers, and Regional Directors to align on safety expectations, compliance progress, and technician development paths. This section reinforces WMH's most important priority: Safety, readiness, and technician empowerment. Systems & Data Management You'll become a WMH systems specialist: * Dealer/OEM Portals * Fleet Database * Service CRM * Parts Ordering Platforms * Warranty Management Systems What You Bring (Your Strengths) Experience in material handling, forklifts, heavy equipment, dealership, or aftermarket operations Knowledge of parts, service, warranty, or technical support Strong customer service and communication skills Ability to coordinate multiple moving parts under pressure Tech-savvy - systems, databases, reporting & process tracking Problem-solver mindset - you see roadblocks and create solutions Organized, detail-focused, reliable Why THIS Role Matters This role is the bridge between: * Technicians * Branches * Corporate * OEMs * Customers You'll bring clarity, consistency, and operational excellence to the heart of WMH's Aftermarket engine. What WMH Offers You Competitive Pay + Performance Opportunities * We reward expertise, performance, and growth. Premium Full Benefits Package * Medical, Dental, Vision * Life insurance & AD&D * HSA & PPO options * Company-paid benefits Career Advancement Aftermarket is one of the fastest-growing divisions. You can grow into so many opportunities just to name a few: Corporate Aftermarket Coordinator Parts Manager Service Manager Warranty Specialist OEM Programs Specialist Operations Leader Training & Development * OEM certifications * WMH leadership training * Systems training * Mentorship from corporate & regional leaders Culture That Wins At WMH, you're not a number - you're a difference-maker. We win together. We grow together. We take care of our people.
$31k-44k yearly est. 19d ago
Warranty Specialist I
Johnson Controls Holding Company, Inc. 4.4
New Freedom, PA jobs
Responsibilities of the role: The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answer questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines. Ensures timely and quality responses to internal customers. Principal duties: Under general supervision, process warranty claims utilizing the Warranty Navigator platform for all Applied (chiller and air handler) products Handles warranty related activities including data input, processing, and maintenance of warranty databases Provides assistance to customers by processing data, answering product and claims related questions Translate lessons learned and quality issues to continuous improvement workstreams and warranty reduction on all Applied products Actively provide feedback and work in conjunction with Product Technical Support and Quality teams Employs metrics (Pareto charts, etc.) to evaluate trends in warranty claims and improvements In addition, may be required to work with other teams in the JCI organization, these teams are comprised of, but not limited to, the following groups: design/manufacturing engineers, manufacturing plant quality, and field service personnel Job requirements: Associate's degree or technical degree 4 years of experience Must have strong written and verbal English Basic knowledge of HVAC required Proficiency in Microsoft Suite Applications (Word, Excel, and PowerPoint) as well as internet software and email is required Ability to navigate in moderately complex databases is a plus Power BI reporting skills a plus Technical writing skills a plus Project management skills and/or training a plus HIRING HOURLY RANGE: $25.96 - 32.69 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$26-32.7 hourly Auto-Apply 25d ago

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Relationship Support Specialist - 100% Commission (TSG-5006)

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Debris Specialist

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