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  • Travel Sub-Investigator

    Care Access 4.3company rating

    Remote utilities service investigator job

    Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ******************* How This Role Makes a Difference The Sub-Investigator will be responsible for travel mixed with remote tele-medicine work to support our clinical research studies. Additionally, our Sub-Investigator will be skilled in administering investigational products (IV, SC, TD, IM, PO administration), performing physical examinations, monitoring for investigational product related reactions, among other duties beyond the standard clinical research Sub-Investigator role. Care Access is looking for highly motivated Nurse Practitioners or Physician's Assistants to support clinical trial related activities in states throughout the USA. How You'll Make An Impact Work closely with the Principal Investigator to oversee the execution of study protocols, delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols, study-specific laboratory procedures, standards of Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), quality (QA/QC) procedures, OSHA guidelines, and other state and local regulations as applicable. Attends and participates in meetings with the director, other managers, and staff as necessary. Complies with regulatory requirements, policies, procedures, and standards of practice. Read and understand the informed consent form, protocol, and investigator's brochure. Be available to see subjects virtually or in-person as dictated by project design, answer their questions, and resolve medical issues during the study visit. Sign and ensure that the study documentation for each study visit is completed. Perform all study responsibilities in compliance with the IRB approved protocol. Administration of Investigational Products (via subcutaneous, transdermal, intramuscular, intravenous, or oral routes). Proficiency in starting, monitoring, and maintaining intravenous lines. Proficiency in phlebotomy, proper blood collection practices, and laboratory processing practices (can be learned) Contribute as an active member of clinician team involved in the management of infusion or other investigational product related reactions. Maintain a clean, efficient clinical area to assure the highest standards of patient care. Follow safety and PPE procedures as well as maintain proper documentation of infusion procedures. Timely communications with internal teams, investigators, review boards, and study subjects Perform trial procedures as per delegation which can include the following but not limited to: Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment. Obtain informed consent per SOP. Administer delegated study questionnaires, as appropriate. Collect and evaluate medical records. Complete visit procedures and ensure proper specimen collection, processing, and shipment in accordance with protocol. Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc. Review screening documentation and approves subjects for admission to study. Review admission documentation and approves subject for randomization. Provide ongoing assessment of the study subject/patient to identify Adverse Events. Ensure that serious and unexpected adverse events are reported promptly to the Pl. Review and evaluates all study data and comments to the clinical significance of any out-of-range results. Perform physical examinations as part of screening evaluation and active study conduct. Provide medical management of adverse events as appropriate. Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance. Monitor patient progress on study medication. Other duties as assigned. The Expertise Required Ability to check, perform, and document vitals as well as EKG (ECG) Phlebotomy and expert IV skills Excellent working knowledge of medical and research terminology Excellent working knowledge of federal regulations, good clinical practices (GCP) Ability to communicate and work effectively with a diverse team of professionals. Strong organizational skills: Able to prioritize, support, and follow through on assignments with good understanding of medical terminology. Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors. Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors. Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals. Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel. Ability to balance tasks with competing priorities. Critical thinker and problem solver. Curiosity and passion to learn, innovative, and able to take thoughtful risks while communicating concerns and mitigations. Good management and organizational skills, understanding of medical procedures. Exceptional interpersonal skills, willingness to the ability to work independently. Ability to lift a minimum of 50 pounds. Command of professional and Business English (written and spoken). You must have the authorization to work in the US for any employer. You must not need visa sponsorship, either now or in the future. You must live in the USA and be willing and able to travel with 24-36-hour notice Certifications/Licenses, Education, and Experience: At least Master's Level Science Degree. Nurse Practitioner or Physician Assistant with 5+ years of clinical experience. Clinical practice experience desired with infusion skillset. Currently licensed in good standing in one or more states. A minimum of 1 year of relevant work experience as Sub-Investigator (preferred) in a Clinical Research setting. Preferred at least one (1) year of experience as a Clinical Research Coordinator or willingness to learn. How We Work Together Location: Remote within the United States. This is an on-site mixed with remote tele-medicine work position. Travel: Regional and nationwide travel requirements up to 100% dependent on project design and business need. Regularly planned travel will be required as part of the role. Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected salary range for this role is $130,000 - $165,000 USD per year for full time team members. Benefits & Perks (US Full Time Employees) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical, dental, and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
    $130k-165k yearly Auto-Apply 13h ago
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  • Investigator, SIU

    Clover Health

    Remote utilities service investigator job

    At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member's complete health history, we ensure better care at a lower cost-delivering the highest value to those who need it most. The Special Investigation Unit (SIU) is a collaborative team at the crossroads of Compliance, Payment Integrity, and Data Infrastructure, focused on detecting and investigating healthcare fraud, waste, and abuse (FWA). As an Investigator, you'll help scale Clover's FWA audit program, ensuring regulatory compliance and quality assurance. You'll develop and execute effective audit strategies to identify and report suspected FWA, while growing your policy and operational expertise in a fast-paced, tech-driven healthcare environment. As an Investigator, you will: Implement an effective audit strategy to investigate known or suspected instances of FWA. Support complex provider conversations around FWA audit findings. Prepare response letters to deliver information to providers within the regulatory timeframes set forth by the Centers for Medicare & Medicaid Services (CMS). Manage overall audit workload to ensure timely and accurate audit results. Act as a FWA subject matter expert. Collaborate to identify possible audit opportunities. Build strong working relationships with both regulatory and law enforcement agencies. Communicate effectively while building trust and lasting partnerships both laterally and vertically across multi-discipline teams. Support annual FWA goals Success in this role looks like: By the end of your initial 90 day period, you will have demonstrated a strong understanding of our SIU case flow and are able to effectively navigate through the various Clover systems. By 6 months, you will be working autonomously on cases and provider reviews. Continued success in this position anchors in on developing a deep understanding of the workflows that support our SIU cases and reviews while maintaining regulatory compliance standards. You should get in touch if: You have 3+ years of experience in the healthcare FWA space. You have experience identifying operations and process improvement efforts. You have an understanding of compliance & payer requirements including Medicare regulations. You have knowledge on fraud statutes and regulations and preferably hold certifications like CFE, AHFI, or similar. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. # LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $83,000 to $125,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc. #LI-Remote
    $83k-125k yearly Auto-Apply 7d ago
  • Investigator

    Ethos Risk Services

    Utilities service investigator job in Columbus, OH

    Job Description ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients. JOB SUMMARY: Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients. KEY RESPONSIBILITIES: Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information. Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets. Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings. Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day. Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship. REQUIREMENTS: Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. Driver's License: Valid driver's license and proof of automobile insurance. Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows). Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged. Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks. Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state). WORKING CONDITIONS: While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours. Weekends/holidays are common workdays as claimants are more likely to be active. This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions. Must remain alert with no external distractions, ready to use videography equipment to document subjects. Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. A background check will be conducted, in accordance to the local state law and regulations. Job Posted by ApplicantPro
    $50k-89k yearly est. 29d ago
  • Contract Investigator - Columbus, OH

    Omniplex World Services Corporation, A Constellis Company

    Utilities service investigator job in Columbus, OH

    OMNIPLEX World Services Corporation is seeking talented individuals committed to excellence, honesty, and integrity to join our team. We are a trusted provider of high quality background investigations programs to Department of Homeland Security (DHS) and the intelligence community at locations throughout the United States. OMNIPLEX is seeking to fill immediate and upcoming openings for Contract Investigators. A Contract Investigator works for us on an as needed basis and no hours are guaranteed. We prefer Contractors to be available to work a minimum of ten hours per week where work is available. Candidate must be willing to travel within a 35-50 mile radius from city location. Candidate must be local to Columbus, OH QUALIFICATIONS: U.S. Citizenship; H.S. Diploma or equivalent; Minimum of 1 year of specialized Federal Background investigative experience within the last 5 years; Must have some FIS Experience; Reliable personal vehicle, valid driver's license, and satisfactory driving record; Willing to travel on temporary duty assignments as needed (by car or plane); Successfully pass background checks and all required training; Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form; Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations; Ability to write reports and business correspondence; Ability to work in a MS Window based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail; Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance. Job Duties and Responsibilities: Conduct in-person, one-on-one subject interviews to obtain factual information about the individual's background and character, in accordance with agency guidelines and instructions. Obtain factual information from a variety of personal and record sources to produce a report of investigation that contains all pertinent facts of an individual's background and character in accordance with agency guidelines and instructions. Travel throughout the geographic area of responsibility to conduct investigations at various places of employment, residence, and education institutions as cases are assigned. Must be willing to travel in and around assigned location within 30-50 miles (or more) as needed Engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U. S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships. Adapt to changing situations and environments as they occur and be able to interact with people from all walks of life and socioeconomic levels. Demonstrate strong verbal and written communications skills and exhibit professional demeanor in all situations. Work load based on availability of cases in geographic area. Some voluntary, temporary duty assignments in other areas of the country (typically 2-4 weeks at a time) are possible. Other duties as required. Desired Experience and Education: Background Investigator Training that meets the National Training Standards (NTS) Prior background investigations experience supporting government contracts. Associate or Bachelor degree in Criminal Justice or a related field. Current Top Secret clearance WORKING CONDITIONS: Work is typically based in the investigator's home office as well as in the investigator's personal vehicle traveling to various field locations to conduct interviews. Coverage area varies and could include some extended drives. Work hours vary depending on availability of leads and do not always fall within normal business hours, to include potential weekend hours or third-shift appointments. PHYSICAL REQUIREMENTS: Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.
    $50k-89k yearly est. 60d+ ago
  • Investigator II - Diversion Control

    MWI Animal Health

    Remote utilities service investigator job

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Under the general direction of the Director of Diversion Control Program, supports the Diversion Control Program through investigative research and other duties, as assigned. Primary Duties and Responsibilities: Assists in the implementation and operation of the Diversion Control Program Conducts investigative research via the Internet and public record databases Conducts Customer Due Diligence (DD) and Suspicious Order Monitoring (SOM) Investigations Supports the Diversion Control Analyst in the generation of sales reporting as a result of information requests from state and/or federal regulatory authorities Supports the Diversion Control Analyst in updating the monthly parameter and related OMP maintenance Monitors and adjusts customer OMP parameters, according to Diversion Control Program policy, as required Acts as liaison and maintains contact with Sales and Customer Maintenance departments regarding diversion control concerns, as necessary Acts as liaison with distribution center compliance teams Generates statistical data on a monthly basis, as directed Assists with conducting analysis of customer dispensing reports Assists with conducting targeted, on-site pharmacy visits, as assigned Assists with DC pre-audit preparation and interviews with state and federal regulators Conducts internal associate training on the Diversion Control Program to other ABC business units, as assigned Composes comprehensive written reports relative to investigative analysis Documents all work in a timely and organized fashion for future retrieval purposes Works independently, requiring less oversight from management and offering coaching to Investigator I level team members Willingness to travel up to 25% Perform related duties as assigned Minimum Skills and Qualifications: Requires broad training in fields such as criminal justice, business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four (4) year bachelor's degree program or equivalent combination of experience and education Normally requires five (5) + years of directly related and progressively responsible experience Excellent organization and administrative skills Excellent computer skills including Microsoft Office and preferably familiarity with SAP Strong written and verbal communication skills Strong research skills Ability to multi-task What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$74,000 - 105,820 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: AmerisourceBergen Services Corporation
    $74k-105.8k yearly Auto-Apply 23d ago
  • SIU Investigator (Field)- Miami, FL

    TWAY Trustway Services

    Remote utilities service investigator job

    Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary The SIU Investigator is responsible for conducting thorough investigations throughout the 10 states in which we conduct business. The Investigator is responsible for analytical review of suspicious claims utilizing various investigative methods and techniques. The investigator must evaluate relevant information essential in resolving suspicious and complex investigations. This position requires demonstrated effectiveness in the understanding and application of legal and claim principles. The SIU Investigator works under minimal supervision outside the office and would have access to transportation. Only candidates located in the Miami area will be considered. This is a field position and bilingual Spanish is highly preferred. Please note a company car provided. Job Responsibilities Supports Claims Department operations in the research and investigation of suspicious or questionable property damage and injury claims Conducts recorded statements and Examinations Under Oath as required Completes field work as required. Documents claim files and communicates in writing as required Provides office training to ensure recognition of potentially suspicious or fraudulent files in the branch Reports suspicious claims to the department of insurance as required by statute Must ensure compliance with industry and company policies Must understand regulatory / statutory requirements; develops and maintains knowledge of changes in law both at state and national levels Properly utilizes our claims and other various systems Attends industry meetings for communication trends Completes individual monthly Investigator report to manager Attends and participates in team meetings Participates in roundtable meetings Actively affiliates and maintains network of SIU, claims, law enforcement, attorney and related contacts to ensure investigation methods are current and proper operating procedures are utilized Responsible for meeting individual goals and objectives Maintains consistent, fair and diplomatic interactions with co-workers Performs other duties as assigned by SIU Manager Job Qualifications Formal Education & Certification Undergraduate College Degree or equivalent work experience will be considered. Knowledge & Experience 5 years of special investigation experience required. Casualty and PIP claims, as well as medical clinic investigations will be highly preferred. Claims and Property Damage investigations experience will be required. Skills & Competencies Must be able to work in a fast-paced, paperless/automated production environment. Excellent PC skills are required. Excellent communication/interpersonal skills and ability to work with all levels within the organization and deal tactfully and diplomatically with public and outside authorities. Must be able to work as a team player throughout the company. Ensures that the highest degree of professionalism and integrity is maintained, and that decisions are made within the scope of what is fair, reasonable and appropriate according to applicable law and industry standards. Must have the ability to travel when necessary. Bilingual preferred. Florida Adjuster's license is required prior to employment start date.
    $54k-93k yearly est. Auto-Apply 17d ago
  • Affirmative Civil Enforcement (ACE) Investigator

    Contact Government Services, LLC

    Remote utilities service investigator job

    Affirmative Civil Enforcement (ACE) InvestigatorEmployment Type: Full-Time, Experienced Department: Legal Services CGS is seeking an experienced ACE Investigator with extensive knowledge and skills in investigative techniques and fraud detection to provide assistance for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The investigator will generate new investigations, and to continue with ongoing investigation and civil actions involving fraud in areas such as healthcare, contracting, and grants, as well as other fraud and abuse of federal public funds and programs. - Regularly meets with the ACE attorneys and with designated agency personnel for the purpose of generating fraud investigations. - Performs a variety of ancillary investigations-related services in direct support of any assigned fraud- Utilizes electronic databases such as public records, property records, business records, and other government-maintained databases, to identify documents, witnesses and other physical evidence. - Prepares reports on progress of investigations for use by AUSAs and supervisory attorneys. These reports may include significant findings and conclusions, analyses of information located in electronic databases, presentations, recommendations for additional investigative actions and candid assessments of strengths and weaknesses of witnesses, documentary evidence, or other aspects of a case. - Examines books, ledgers, payrolls, cost reports, billing statements, invoices, correspondence, computer data, and other records pertaining to the transactions, events, or allegations under investigation. - Performs sophisticated analyses of large-scale hard-copy and electronic data, such as health care claims data, financial transaction data, accounting records, or bank records to develop investigative leads and to determine their potential relevance to the allegations at issue. - Gathers and analyzes facts including witness statements, timelines, and scientific or technical data for the purpose of advancing investigative objectives. Establishes and verifies relationships between facts and evidence obtained or presented to confirm authenticity of documents, to corroborate witness statements, and to otherwise build proof necessary for successful litigation or settlement. - Develops and analyzes evidence and collects information relating to such evidence, or other legal matters under consideration, from appropriate primary and secondary sources. Performs analysis to clarify the target suspect's or organization's pattern of operations, to identify information relevant to the legal issues involved, and to recommend valuable approaches to the AUSAs or other members of the investigative team. Develops and refines proof required to assist in determining legal responsibility for violations. - Assists ACE AUSAs with in-person and/or telephonic interviews of witnesses, depositions, and sworn witness examinations. - Assists with the preparation and service of subpoenas for documentary materials, interrogatory answers, or witness testimony in connection with ACE investigations. - Develops an understanding of all applicable federal, state, or local laws to the extent necessary to make sound decisions on direction and scope of investigations. Determines proof required to affix responsibility for violations, and devise methods for obtaining, preserving, and presenting evidence to the greatest effect. - Assists with determining the most efficacious methods for planning, scheduling, and conducting investigations, and identifies any resources that may be required. - Performs other related ACE investigator duties as assigned and within scope. - Attends meetings and trainings as may be required and appropriate. Qualifications:- Computer Skills: Applicant shall have the ability to use MS Word, MS Excel, MS Outlook, MS Access, and other databases as well as Adobe Acrobat Professional. Experience with working on document review/management platforms such as Relativity, with analyzing spreadsheets of claims data, and with utilizing docketing software is a plus. - Ability to review and understand the import of a wide variety of documents, both legal and non-legal, including Motions and Briefs. - Ability to think independently and to develop investigative strategies in response to the needs of a specific case. - Communication skills are extremely important. Applicant shall work and interact professionally and effectively with all levels of staff. - Ability to meet established deadlines and work as a team player in a professional office. - Skill in meeting and dealing with people in a courteous and tactful manner. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Email: info@cgsfederal. com #CJ
    $54k-93k yearly est. Auto-Apply 60d+ ago
  • Technical CBRN-E Threat Investigator

    Anthropic

    Remote utilities service investigator job

    Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We are looking for a Technical CBRN-E Threat Investigator to join our Threat Intelligence team. In this role, you will be responsible for detecting, investigating, and disrupting the misuse of Anthropic's AI systems for Chemical, Biological, Radiological, Nuclear, and Explosives (CBRN-E) threats. We are particularly interested in candidates with deep expertise in either chemical defense or biodefense. You will work at the intersection of AI safety and CBRN security, conducting thorough investigations into potential misuse cases, developing novel detection techniques, and building robust defenses against threat actors who may attempt to leverage our AI technology for developing weapons, synthesizing dangerous compounds, or creating biological harm. Your specialized domain expertise will be critical to protecting against some of the most serious potential misuses of AI systems. Important context: In this position you may be exposed to explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays. Responsibilities Detect and investigate attempts to misuse Anthropic's AI systems for developing, enhancing, or disseminating CBRN-E weapons, pathogens, toxins, or other threats to harm people, critical infrastructure, or the environment Conduct technical investigations using SQL, Python, and other tools to analyze large datasets, trace user behavior patterns, and uncover sophisticated CBRN-E threat actors Develop CBRN-E-specific detection capabilities, including abuse signals, tracking strategies, and detection methodologies tailored to dual-use research concerns Create actionable intelligence reports on CBRN-E attack vectors, vulnerabilities, and threat actor TTPs leveraging AI systems Conduct cross-platform threat analysis grounded in real threat actor behavior, open-source research, and publicly reported programs Collaborate with policy and enforcement teams to make informed decisions about user violations and ensure appropriate mitigation actions Engage with external stakeholders including government agencies, regulatory bodies, scientific organizations, and biosecurity/chemical security research communities Inform safety-by-design strategies by forecasting how threat actors may leverage advances in AI technology for CBRN-E purposes You may be a good fit if you Have deep domain expertise in biosecurity, chemical defense, biological weapons non-proliferation, dual-use research of concern (DURC), synthetic biology, or related CBRN-E threat domains Have demonstrated proficiency in SQL and Python for data analysis and threat detection Have experience with threat actor profiling and utilizing threat intelligence frameworks Have hands-on experience with large language models and understanding of how AI technology could be misused for CBRN-E threats Have excellent stakeholder management skills and ability to work with diverse teams including researchers, policy experts, legal teams, and external partners Can present analytical work to both technical and non-technical audiences, including government stakeholders and senior leadership Strong candidates may also have Advanced degree (MS or PhD) in biological sciences, chemistry, biodefense, biosecurity, or related field Real-world experience countering weapons of mass destruction or other high-risk asymmetric threats Experience working with government agencies or in regulated environments dealing with sensitive CBRN-E information Background in AI safety, machine learning security, or technology abuse investigation Familiarity with synthetic biology, biotechnology, or dual-use research Experience building and scaling threat detection systems or abuse monitoring programs Active Top Secret security clearance The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary:$230,000-$290,000 USDLogistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ******************* email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
    $54k-93k yearly est. Auto-Apply 1d ago
  • SIU Investigator

    Healthcare Fraud Shield

    Remote utilities service investigator job

    Job DescriptionDescriptionHealthcare Fraud Shield, a leader in healthcare fraud prevention and payment integrity solutions, is looking for a talented Coder or Clinical Coder/Fraud Investigator to join our team. Key Responsibilities Work with SIU Team (Clinical Reviewers, CPCs, Investigators, Analysts-including performing quality check on work, assisting in research, discuss to make appropriate coding determinations as needed) Analyze and interpret patient medical records (behavioral related and other specialties) pertaining to FWA investigations as needed Compare to information submitted on the claims in order to determine amount and nature of billable services as needed Determines appropriateness of billing and reimbursement as needed Documents findings for each claim line in a spreadsheet as needed Summarize findings in a written report as needed Abstracts CPT, HCPCS, Revenue Codes, DRG codes, and ICD-9/ICD-10 from medical records as needed Responsible for maintaining current knowledge of coding guidelines and relevant federal and/or state regulations as needed Perform data analysis and lead generation/data mining of client data as needed Conduct various aspects of FWA investigations as needed Provide Subject Matter Expertise and SIU support to clients as needed Comply with Privacy and Security standards Understands and complies with all company Privacy and Security standards Employee may not use or disclose any protected health information, except as otherwise permitted, or required, by law Other duties as needed Skills, Knowledge and Expertise Knowledge of medical terminology Knowledge of coding including CPT, HCPCS, Revenue Codes, DRG Codes, and ICD-10 Knowledge of specialty medical practices Must be detail oriented Ability to communicate effectively both verbally and in writing Strong listening skills Independent Responsible Self-disciplined Ability to meet defined performance and production goals Strong computer skills This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management CERTIFICATE/LICENSE Certified Professional Coder - (CPC ) through governing body AAPC or equivalent certification Minimum of one year of coding and/or billing experience is required. Benefits Medical, Dental & Vision insurance 401(k) retirement savings with employer match Vacation and sick paid time off 7 paid holidays & 2 floating holidays Paid maternity/paternity leave Disability & Life insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Professional and career development initiatives Remote work eligible REMOTE WORK REQUIREMENTS Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload. Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
    $47k-84k yearly est. 5d ago
  • Sub-Investigator

    Be Well Clinical Studies

    Remote utilities service investigator job

    Sub-Investigator (Sub-I) At Be Well Clinical Studies, we are dedicated to advancing medical research and improving patient outcomes. We're currently seeking a highly motivated and detail-oriented Sub-Investigator to join our growing team. This role plays a critical part in the success of our clinical trials, directly impacting participant safety and the integrity of our study operations. This opportunity may be structured as either a full-time employee position or a full-time contractor engagement, depending on candidate preference, qualifications, and study needs. About the Role: As a Sub-Investigator (Sub-I), you will support the Principal Investigator in the compliant and ethical execution of clinical trials while collaborating closely with the broader clinical team. You will be responsible for safeguarding the well-being of study participants, performing delegated medical duties such as physical exams and medical oversight, and ensuring strict adherence to study protocols. This role is integral to maintaining clinical integrity, verifying protocol compliance, and contributing to high-quality data collection throughout the trial process. By upholding the highest standards of care and research excellence, you will directly impact participant safety and study success. Key Responsibilities: Participant Safety & Medical Oversight - Conduct physical exams and provide clinical supervision for study-related procedures such as vaccinations, infusions, and other medically attended visits. Eligibility Assessment - Review medical history and concomitant medications to evaluate inclusion/exclusion criteria and verify participant eligibility. Informed Communication - Address subject questions regarding the investigational product (IP), study protocols, and health-related concerns to ensure clarity and understanding. Protocol Adherence - Follow investigator-assigned responsibilities aligned with protocol-specific requirements and study milestones. Training & Compliance - Maintain current GCP certification and complete study-specific training; adhere to regulatory, ethical, and institutional standards throughout the trial. Team Collaboration - Work in close coordination with the PI, Medical Director, Chief Scientific Officer, Site Manager, and broader clinical research team to support smooth study operations and compliance Why Join Be Well? A mission-driven team passionate about health equity and access Opportunities for professional development and career growth in clinical research Collaborative and supportive work environment with strong leadership engagement If you're ready to make a meaningful impact in clinical research while enjoying the benefits of remote work, we'd love to hear from you. Qualifications Physician (MD or DO) Physician Assistant Nurse Practitioner Research experience is a plus, but not required Specialized positions are also available for clinical personnel with a master's degree in a medical discipline.
    $49k-88k yearly est. 2d ago
  • SIU Investigator III

    Caresource 4.9company rating

    Remote utilities service investigator job

    The Special Investigations Unit (SIU) III is responsible for investigating and resolving high complexity allegations of healthcare fraud, waste and abuse (FWA) by medical professional, facilities, and members. Researches, gathers, and analyzes data to identify trends, patterns, aberrancies, and outliers in provider billing behavior. Serves as a subject matter expert for other investigators. Some travel to Massachusetts each quarter. Essential Functions: Develop, coordinate and conduct strategic fact-driven investigative projects including business process review, execution of investigative activities, and development of investigation outcome recommendations Manage the development, production, and validation of reports generated from detailed claims, eligibility, pharmacy, and clinical data and translate analytical findings into actionable items Manage strategic investigative plan and drive investigative outcome for the team Ensure quality outcomes for investigative team through auditing and oversight Prioritize, track, and report status of investigations Report identified corporate financial impact issues Use concepts and knowledge of coding guidelines to analyze complex provider claim submissions Research, comprehend and interpret various state specific Medicaid, federal Medicare, and ACA/Exchange laws, rules and guidelines Identify, research and comprehend medical standards, healthcare authoritative sources and apply knowledge to investigative approach Collaborate with data analytics team and utilize RAT STATS on Statistically Valid Random Sampling Coordinate and conduct on-site and desk audits of medical record reviews and claim audits Manage and decision claims pended for investigative purposes Maintain a working knowledge of all state and federal laws, rules, and billing guidelines for various provider specialty types Prepare and conduct in-depth complex interviews relevant to investigative plan Execute and manage provider formal corrective action plans Participate in meetings with operational departments, business partners, and regulatory partners to facilitate investigative case development Participate in meetings with Legal General Counsel to drive case legal actions, formal corrective actions, negotiations with recovery efforts, settlement agreements, and preparation of evidentiary documents for litigation Present, support, and defend investigative research to seek approval for formal corrective actions Establish and maintain relationships with Federal and State law enforcement agencies, task force members, other company SIU staff and external contacts involved in fraud investigation, detection and prevention SME in the designated market and ability to apply external intelligence to their analysis and case development Develop and present internal and external formal presentations, as needed Attend fraud, waste, and abuse training/conferences, as needed Support regulatory fraud, waste, and abuse reports to federal and state Medicare/Medicaid agencies Manage and maintain sensitive confidential investigative information Maintain compliance with state and federal laws and regulations and contracts Adhere to the CareSource Corporate Compliance Plan and the Anti-Fraud Plan Assist in Federal and State regulatory audits, as needed Perform any other job-related instructions, as requested Education and Experience: Bachelor's Degree or equivalent years of relevant work experience in Health-Related Field, Law Enforcement, or Insurance required Master's Degree (e.g., criminal justice, public health, mathematics, statistics, health economics, nursing) preferred Minimum of five (5) years of experience in healthcare fraud investigations, medical coding, pharmacy, medical research, auditing, data analytics or related field is required Competencies, Knowledge and Skills: Intermediate proficiency level in Microsoft Office to include Outlook, Word, Excel, Access, and PowerPoint Effective listening and critical thinking skills and the ability to identify gaps in logic Strong interpersonal skills, high level of professionalism, integrity and ethics in performance of all duties Excellent problem solving and decision making skills with attention to details Background in research and drawing conclusions Ability to perform intermediate data analysis and to articulate understanding of findings Ability to work under limited supervision with moderate latitude for initiative and independent judgment Ability to manage demanding investigative case load Ability to develop, prioritize and accomplish goals Self-motivated, self-directed Strong written skills with ability to compose detailed investigative reports and professional internal and external correspondences Presentation experience, beneficial Knowledge of Medicaid, Medicare, healthcare rules preferred Background in medical terminology, CPT, HCPCS, ICD codes or medical billing preferred Complex project management skills preferred Display leadership qualities Licensure and Certification: One of the following certifications is required: Accredited Healthcare Fraud Investigator (AHFI) or Certified Fraud Examiner (CFE) Certified Professional Coder (CPC) is preferred NHCAA or other fraud and abuse investigation training is preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Occasional travel (up to 10%) to attend meetings, training, and conferences may be required Compensation Range: $72,200.00 - $115,500.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-SD1
    $72.2k-115.5k yearly Auto-Apply 7d ago
  • APS Investigator - Region 2 (Northeast)

    Briljent LLC

    Remote utilities service investigator job

    Innovative. Collaborative. Client-Focused. Growth-Minded. Caring. These are 5 words used to describe Briljent and the Briljent culture. We are seeking Adult Protective Services Investigators with these same qualities to conduct thorough investigations and document investigation activities involving allegations of abuse, neglect, and exploitation involving endangered adults Briljent is dedicated to hiring a unique team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out our Communication Creed and Non-Negotiable Items that help define the company culture. And ask us about Never Letting Donkeys In The Pool. Must be eligible to work in the United States. No sponsorships are available currently. While this job does work remotely, this role does require on-site investigations. Travel will be required within the NE region of Indiana. Here are the day-to-day duties of this position: Investigate allegations of abuse, neglect, and exploitation involving endangered adults Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies Initiate and facilitate referrals to services and community resources Document investigation activities, including case planning, safety planning, case notes, and findings Serve as the Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm on a rotating basis Respond to all assigned investigations within the required timeframe Review and respond to quality assurance evaluations Skills needed to be successful in this role: Ability to think critically, incorporating multiple factors into larger concepts Strong organizational skills with abilities to simultaneously manage multiple investigations Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures Ability to effectively use active listening and interviewing skills Ability to adapt quickly when policies and regulations change Must be computer literate and have MS Word, Excel, Outlook, and Internet skills Ability to foster teamwork with all levels of management and staff Ability to work well independently and within a team Superior verbal and written communication skills Strong decision-making skills, with accuracy and attention to detail Requirements Requirements: Experience with Adult Protective Services, Investigatory, Social Services, Human Services, or Law Enforcement work Bachelor's degree preferred Must have reliable transportation, a valid drivers license, and a clean driving record Must be willing and able to commute to the following Indiana counties: Adams, Allen, Blackford, DeKalb, Elkhart, Grant, Huntington, Jay, Kosciusko, LaGrange, Noble, Steuben, Wabash, Wells, Whitley What else does it take to be successful at Briljent? Consultative Mindset -Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open-communication and collaboration. Flexible - Be open to change and adaptable to new situations, ideas, and approaches. Learning Leader - At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. It's not always easy. Honestly, it's not always comfortable. But that's okay. We love a good challenge. Impeccable Integrity - Maintain a high level of integrity, honesty and ethics in all interactions and decision making. Do what's right, do what you say you're going to do, and do it all honestly. If this sounds exciting and you have the qualifications plus something unique to add to the team, apply now! Physical Requirements & Environmental Conditions These physical demands must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes collaboration and perspective are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status, or any other basis protected by federal, state, or local law, regulation, or ordinance.
    $36k-64k yearly est. 31d ago
  • APS Investigator - Region 2 (Northeast)

    Briljent

    Remote utilities service investigator job

    Full-time Description Innovative. Collaborative. Client-Focused. Growth-Minded. Caring. These are 5 words used to describe Briljent and the Briljent culture. We are seeking Adult Protective Services Investigators with these same qualities to conduct thorough investigations and document investigation activities involving allegations of abuse, neglect, and exploitation involving endangered adults Briljent is dedicated to hiring a unique team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out our Communication Creed and Non-Negotiable Items that help define the company culture. And ask us about Never Letting Donkeys In The Pool. Must be eligible to work in the United States. No sponsorships are available currently. While this job does work remotely, this role does require on-site investigations. Travel will be required within the NE region of Indiana. Here are the day-to-day duties of this position: Investigate allegations of abuse, neglect, and exploitation involving endangered adults Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies Initiate and facilitate referrals to services and community resources Document investigation activities, including case planning, safety planning, case notes, and findings Serve as the Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm on a rotating basis Respond to all assigned investigations within the required timeframe Review and respond to quality assurance evaluations Skills needed to be successful in this role: Ability to think critically, incorporating multiple factors into larger concepts Strong organizational skills with abilities to simultaneously manage multiple investigations Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures Ability to effectively use active listening and interviewing skills Ability to adapt quickly when policies and regulations change Must be computer literate and have MS Word, Excel, Outlook, and Internet skills Ability to foster teamwork with all levels of management and staff Ability to work well independently and within a team Superior verbal and written communication skills Strong decision-making skills, with accuracy and attention to detail Requirements Requirements: Experience with Adult Protective Services, Investigatory, Social Services, Human Services, or Law Enforcement work Bachelor's degree preferred Must have reliable transportation, a valid drivers license, and a clean driving record Must be willing and able to commute to the following Indiana counties: Adams, Allen, Blackford, DeKalb, Elkhart, Grant, Huntington, Jay, Kosciusko, LaGrange, Noble, Steuben, Wabash, Wells, Whitley What else does it take to be successful at Briljent? Consultative Mindset -Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open-communication and collaboration. Flexible - Be open to change and adaptable to new situations, ideas, and approaches. Learning Leader - At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. It's not always easy. Honestly, it's not always comfortable. But that's okay. We love a good challenge. Impeccable Integrity - Maintain a high level of integrity, honesty and ethics in all interactions and decision making. Do what's right, do what you say you're going to do, and do it all honestly. If this sounds exciting and you have the qualifications plus something unique to add to the team, apply now! Physical Requirements & Environmental Conditions These physical demands must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes collaboration and perspective are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status, or any other basis protected by federal, state, or local law, regulation, or ordinance.
    $38k-67k yearly est. 31d ago
  • Investigator

    Dasstateoh

    Utilities service investigator job in Columbus, OH

    Investigator (250009F8) Organization: Education and WorkforceAgency Contact Name and Information: ********************************** Unposting Date: Feb 2, 2026, 4:59:00 AMWork Location: Ohio Department of Education 25 South Front Street Columbus 43215-4104Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $27.92Schedule: Full-time Work Hours: 8:00 am - 4:30pmClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: InvestigationTechnical Skills: Regulatory Compliance, Accounting and Finance, Auditing, Investigation, Compliance EnforcementProfessional Skills: Analyzation, Attention to Detail, Critical Thinking, Interpreting Data, Confidentiality, Observation Agency OverviewThe Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio's 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals.Job DescriptionConducts investigations to resolve child nutrition program complaints: Independently answers complex and situational correspondence regarding compliance investigations.Assists with the office's non-compliance investigative referrals related to child nutrition program compliance.Assists with the initial investigation/evaluation of non-compliance investigative documents to determine child nutrition program non-compliance.Answers general telephone inquiries. Directs callers to appropriate staff & when appropriate responds to routine inquiries about the child nutrition program compliance investigation/process.Helps monitor the Serious Deficiency process for sponsors, ensuring the Office is in compliance to process dates and deadlines.Gathers preliminary data to supplement investigations Research & studies records, reports & documents.Verifies information given by parties. Interviews parties or witnesses in-office, email or by telephone.Conducts correspondence to request & verify information.Gathers documentation or evidence.Verifies information provided by complainant and school districts.Assists with the office's general email account to assist individuals with questions about child nutrition compliance. Complies and evaluates information gathered and prepares written reports of findings. Drafts routine letters & prepares reports documenting investigation findings. Maintains accurate documentation of completed tasks (in electronic form) according to office guidelines. Prepares spreadsheets to track records & evidence. Assists the program administrator with gathering & verifying compliance data for office and legal review. Maintains confidentiality of all records & information in accordance with Ohio law. Performs other duties (e.g., maintains electronic and hard copy files; Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license. -Or Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. exp. conducting investigations &/or inspections; valid driver's license. -Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Investigation Supplemental InformationThe final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.The Ohio Department of Education and Workforce is an Equal Opportunity/Affirmative Action Employer that values diversity and seeks talented individuals from diverse backgrounds. Candidates are considered for employment without regard to race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class. Questions or concerns about this should be directed to the Office of Human Resources (**********************************). ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $27.9 hourly Auto-Apply 1d ago
  • Resident Services Specialist

    Firstservice Corporation 3.9company rating

    Remote utilities service investigator job

    The Resident Services Specialist will provide residents with information in response to inquiries, concerns and requests about products and services. In addition, the Resident Services Specialist will resolve complaints, errors, account questions, billing, and other queries. The Resident Services Specialist may occasionally log and document residents' calls If necessary or directed by management. Your Responsibilities: * Professionally handle incoming requests from residents and ensure that issues are resolved both promptly and thoroughly. * Collaborate directly with Property Managers, Regional Directors, internal departments and National Customer Care Center to ensure timely resolution of all inquiries * Document resolution of all interactions within the appropriate systems and applications * Resolve all open inquiries within prescribed timelines * Thoroughly and efficiently gather information from residents, board members, and vendors, access their account and evaluate their needs, educate them where applicable to prevent the need for future contacts and document interactions through contact tracking. * Provide quality service and support in a variety of areas * Review and close all homeowner service tickets and Open Calls in Connect that are not specifically awaiting a Property Manager response * Maintain a balance between company policy and customer benefit in decision-making. Handles issues in best interest of both customer and company. * Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience * Work cross functionally to effectively solve client facing problems * Coordinate: * Assessment and late fees -- waive late fees, if appropriate * Move in/out scheduling, including making special arrangements * Clubhouse and party room reservations * Elevator reservations, including making special arrangements * Assist realtors and sellers ordering resale documents * Assist with homeowner document requests * Additional assignments and duties may be assigned from time to time Skills & Qualifications: * Associate's degree in business or related field preferred, or equivalent combination of education and experience. * 2-3 years customer service experience in a service industry setting * Must have strong proficiency in Windows and Microsoft Office (Outlook, Word, Excel, etc.). * Ability to learn and navigate new technology platforms * Property Management or Real Estate experience is a plus * Interact effectively, communicate clearly, and understand meeting the needs of others. * Excellent organization, planning, motivation, and interpersonal skills. * Critical thinking, complex problem solving, judgment, and decision-making ability. * Must have a strong work ethic and be detail-oriented with excellent multi-tasking skills. * Ability to prioritize work, meet deadlines, and work well under pressure. * Ability to work with sensitive or confidential information. * The ability to work both in a team environment and alone is essential in this role. While working on weekends, limited resources are available. Physical Requirements: * Interact effectively, communicate clearly, and understand meeting the needs of others. * Excellent organization, planning, motivation, and interpersonal skills. * Critical thinking, complex problem solving, judgment, and decision-making ability. * Must have a strong work ethic and be detail-oriented with excellent multi-tasking skills. * Ability to prioritize work, meet deadlines, and work well under pressure. * Ability to work with sensitive or confidential information. * Ability to work in a team environment as well as independently and be self-driven. Work Schedule: * This role does not conform to our typical office schedule. The hours of work will be Saturday through Tuesday, from 8:00am until 6:30pm, local time. * Attendance to the office is required on Monday's and Tuesday's * Work from home is permitted on Saturday's and Sunday's * Associates may be asked to modify their schedule during the training period and other periods as directed by the department head. Advance notice will be provided. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match. Compensation: $24 - $25 hourly Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $24-25 hourly 4d ago
  • RFC - Membership Sales & Service Officer

    Elmo Cloud Recruitment

    Remote utilities service investigator job

    Introduction ABOUT US: Richmond Football Club is one of the largest clubs in the Australian Football League. The Club's vision is to build a Strong & Bold future - both on and off the field - through living our purpose of Belonging, Thriving and Winning. We understand the power of sport to connect people, and at the heart of the Club's purpose is being involved with our community. At Richmond, culture is paramount, and the Club is committed to developing its people in a supportive environment. Connecting to Thrive and Win is not just about connecting with fans and members, but about staff, players and coaches connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships. We are an Australia Business Awards winner in the Employer of Choice Category, and a Flexible Work Champion. Flexibility# is something we value. We recognise that this will mean different things to different people and are supportive of various flexible working arrangements, including the ability to work from home. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you're interested. Description The Membership Sales & Service Officers help drive the strongest emotional connection with our members and supporters. Our Membership Sales & Service Officers are relentless in the delivery of outstanding customer service and are critical in enabling us to achieve our purpose of Belonging, Thriving and Winning. As a Membership Sales & Service Officer, you will be responsible for generating the maximum number of membership sales throughout our busy retention and acquisition phases. You will be required to work autonomously and will be accountable in achieving daily sales targets through a combination of inbound and outbound calls. You will be responsible for ensuring all membership enquiries are responded to in a timely and accurate manner with a key sales focus whilst maintaining the highest levels of customer service. As a Membership Sales & Service Officer, you will also play a key role within the wider Customer & Technology team, with duties covering Reception when necessary, Fundraising and match/event days. The Membership Sales & Service Officers will predominantly work during office hours of 8:30am-5pm, Monday-Friday with a flexible roster. You may be required to work match days, Club events and undertake additional tasks as directed by the Membership Sales & Service Team Lead or the Membership Sales Manager. While this role offers the freedom to work around your existing commitments, we do require candidates to be available most days to ensure coverage during peak hours. We have a varied schedule and can commit to being flexible with availability. KEY RESPONSIBILITIES: 1. Membership Sales & Service: Manage inbound and outbound calls to deliver exceptional service, drive membership renewals and upgrades, and achieve agreed sales and service KPIs. 2. Customer Experience: Provide outstanding support to members, fans, and stakeholders across phone, email, and match-day interactions, ensuring every experience exceeds expectations. 3. Event & Match Support: Assist with the smooth delivery of Club events, match-day membership operations, and broader customer initiatives, representing the Club with professionalism and care. 4. Data Accuracy & Compliance: Maintain accurate member records, support data segmentation projects, and uphold all privacy and data-handling standards. Skills And Experiences WHAT WE'RE LOOKING FOR: Minimum two years' demonstrated customer service experience. Minimum two years' sales experience, preferably in membership sales and/or telephone sales and service. Knowledge and previous experience in the use of our CRM, Archtics is desired. Relentless work ethic with a willingness to take on varied tasks and display initiative. Strong attention to detail, time management and organisational skills. Strong interpersonal skills, particularly in verbal and written communication with the ability to develop positive organisational relationships at all levels. An energetic, optimistic, resilient and can-do attitude. Ability to work multiple shifts a week Our Commitment to the Safety and Wellbeing of Children and Young People The Richmond Football Club is committed to providing an environment and culture that is caring and safe for all children and young people in our care through a wide variety of sporting, cultural and educational activities, events, services and programs. In line with our purpose of Connecting to Thrive and Win, we want children and young people to feel safe, supported, respected and encouraged to reach their full potential, and only recruit people who, regardless of their role, will support such an environment. APPLICATIONS: Please upload a cover letter and resume. Applications close 5pm 1 February. Shortlisted candidates will be contacted.
    $41k-68k yearly est. 7d ago
  • Program Integrity Clinical Investigator (Remote-NC)

    Partners Behavioral Health Management 4.3company rating

    Remote utilities service investigator job

    Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Flexible for any of our NC office locations (Must live in NC or within 40 miles of NC border) Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: This position will assist in the development, implementation, revision, maintenance, and promotion of the agency's fraud, waste, and abuse prevention and detection activities to ensure that the agency and the agency's network operates in a manner that complies with applicable State and Federal laws, regulations, agency policies, national accreditation, and Medicaid guidelines. This position will perform functions relating to data analysis, investigations, and auditing relating to the monitoring, detection, and resolution of healthcare fraud, waste, and abuse. Role and Responsibilities: Conduct, plan and perform independent and comprehensive audits, investigations and reviews (hereinafter referred to as investigations) into allegations of regulatory compliance violations, including fraud, waste, and abuse (FWA). Investigation includes the review of financial, consumer/clinical, provider, and/or other records, reports, and information necessary to thoroughly analyze and investigate suspected violations. Conduct clinical and non-clinical interviews, as necessary, to facilitate the investigative process. Work collaboratively with appropriate internal/external subject matter experts, agency and provider personnel, as necessary, to facilitate the investigative process. Conducts clinical chart reviews of instances of care authorized for utilization purposes, case reviews for individuals that are identified as either over or under-utilizers of services. Knowledge of documentation and clinical protocols for utilization purposes and case reviews for individual consumers in order to conduct clinical chart reviews. Clinical knowledge of managed systems of physical health services (professional and institutional), durable medical equipment, pharmacy, Mental Health, substance abuse, and Intellectual and Developmental Disabilities to also include co-occurring disorders. Knowledge of managed care practices and principles to detect fraud, waste and abuse. Clinical ability to recognize gaps in Partners Health Management service network and ability to communicate these identified gaps to appropriate parties. Serve as a Lead Investigator responsible for coordinating and leading agency investigative teams related to program integrity. Gather, evaluate, and synthesize evidence related to reported allegations to determine compliance with applicable state and federal policies, laws, and regulations. Prepare written and oral reports based on the results of assigned work that help to sustain findings and uphold disputed TNOs. Prepare timely, thorough, and accurate investigative reports; compile case file documentation; calculate overpayments; and synthesize findings in accordance with agency policies and procedures and departmental guidelines. Communicate effectively, both in writing and orally, to ensure accurate and timely completion of all assignments. Develop, implement, monitor, and maintain analytic reports to detect and prevent health care FWA. Conduct independent data mining and data analysis techniques utilizing claims data to detect abnormal claims and develop trends and patterns for potential cases. Independently prepare case documents for referral to the appropriate oversight agency and other external agencies involved in the prosecution of health care fraud. Manage cases from complaint intake through their ultimate conclusion, including supporting the case during all legal processes and appeals and the collection of final overpayments. Create, maintain, and manage cases within the case filing and tracking systems to ensure information is accurate, timely and complete. Consult with legal counsel in order to prepare testimony and other information necessary for appeals and as requested by external agencies investigating or prosecuting Medicaid fraud (as appropriate). Remain abreast of all federal and North Carolina rules and laws applicable to FWA and program integrity. Develop and conduct proactive audits, reviews and investigations of Partners' programs to facilitate the detection and resolution of FWA. Develop, coordinate, and facilitate educational training to the Provider Network and agency personnel on issues relating to the compliance program, FWA. Identify information system edits/alerts/reports in need of implementation in the claims processing system(s). Recommend and implement compliance initiatives, policies, procedures, and practices designed to promote and encourage the reporting of suspected FWA without fear of retaliation. Serve on and/or facilitate various agency committees as deemed necessary by the Program Integrity Director Use data collection instruments and protocols previously developed or adopted by the department and develop data collection instruments as needed for complex investigations. Analyze computer-generated data sets, including claims data, to identify individuals and organizations that are most likely to provide evidence to ascertain whether FWA is likely to have occurred. Develop summary reports that illustrate data analysis to a nonscientific audience. Use appropriate software and systems to complete work assignments. Consult with IT to manage data and generate needed program reports. Perform other duties as assigned. Knowledge, Skills and Abilities: Strong knowledge of state and federal laws, including those related to Medicaid FWA, and regulatory compliance are required. Knowledge of investigative methods and procedures. Knowledge of claims processing and clinical services. Excellent interpersonal and communication skills. Excellent analytical skills. Effective time management and organizational skills. Excellent conflict management skills. Proficient in Word, Excel, Outlook, and Power Point. Ability to learn and effectively manage various information systems including Partners' claims reporting and North Carolina TRACKS. Ability to develop solutions and make recommendations for necessary process improvements. Ability to interpret contractual agreements, business oriented statistics, clinical/administrative services and records. A high level of integrity and discretion is required to effectively carry out the responsibilities related to this position. Education and Experience Required: Master's degree in a Human Services field, Health Administration, health informatics/analytics, or related field, OR a Bachelor's of Science in Nursing and licensed to practice as a Registered Nurse in North Carolina by the N. C. Board of Nursing. Minimum of 3 years recent experience in the healthcare field with compliance monitoring, auditing or investigation experience. Licensed Clinical Social Worker, Licensed Clinical Mental Health Counselor, Licensed Clinical Addiction Specialist, Registered Nurse, Nurse Practitioner, Physician's Assistant, or another clinical license related to the healthcare field. Education and Experience Preferred: Five years recent experience in the healthcare field. Experience analyzing complex data, claims processing, utilization reviews, provider credentialing/monitoring, and/or fraud and abuse detection. Preferred credentials: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Coding Specialist (CCS); Certified Fraud Examiner (CFE); and/or Accredited Healthcare Fraud Investigator (AHFI) certification. Licensure/Certification Requirements: Current unrestricted LCSW, LCMHC, LPA, LMFT or LCAS licensure with the appropriate professional board of licensure in the state of North Carolina or licensed to practice as a Registered Nurse, Nurse Practitioner in North Carolina by the N. C. Board of Nursing or licensure in the State of North Carolina or licensed to practice as a Physician's Assistant by the North Carolina Medical Board. Employee is responsible for complying with respective licensure board's continuing education/ training requirements in order to maintain an active license. Must maintain licensure or certification.
    $56k-69k yearly est. Auto-Apply 22d ago
  • DETENTION SERVICE OFFICER (GENERIC)

    Dallas County 3.8company rating

    Remote utilities service investigator job

    Provides supervision and control of inmates during booking, preliminary holdover, identification, confinement, recreation, visitation, release, and all other aspects of incarceration within a secure facility of the Dallas County jail system. Education, Experience and Training: Graduation from an accredited High School/GED program, or have twelve (12) hours from an accredited college or university with a grade “C” or better, and meet all other requirements listed on the current “Statement of Qualifications” sheet which must be signed by each job applicant. Special Requirements/Knowledge, Skills & Abilities: Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must be at least 18 years of age. To start as a Detention Service Officer recruit, this position requires successful completion of a polygraph exam, psychological exam, and extensive background investigation. In order to become a full fledged Detention Service Officer, this position requires one year of experience as a jailer and the successful completion of a field training course and a course that includes instruction provided by the Dallas County on federal and state statutes that relate to employment management issues affecting jailers. Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment. Must be able to obtain and maintain all State and Sheriff's Department Commissioning requirements. Physical Requirements/Environmental Requirements: Must be able to perform defense tactics against individuals. Requires one or more of the following: prolonged sitting, standing, walking, running, ascending and descending of stairs, both inside and outside. Must be able to work varied days and shift schedules, to include weekends and holidays. Potential exposure to communicable diseases. 1. Performs initial physical search, confiscation and inventory of all personal and unauthorized items, recording of personal and medical information, finger-printing, taking of arrest photos and assuring inmates safety and security prior to processing into a housing unit or release on bond. 2. Handcuffs and removes specified inmates from holdover cells and escorts inmates to and from arraignments. 3. Classifies and compares fingerprints against computerized and hard copies of similar prints to establish the positive identification of each inmate. 4. Supervises the removal, bagging and storage of inmates' street clothes, issuance of jail clothing and bedding and the retrieval of street clothes and dressing of inmates for transfer to court or release from jail. 5. Supervises the authorized release and exchange of money and property to third parties outside the jail. 6. Monitors and controls inmates' behavior in holdover cells and housing unit cells and periodically conducts physical head counts. 7. Controls the operation of internal and external doors and elevators to maximize safety, security and inmate control 8. Supervises the serving of meals, laundering and exchange of clothing and bedding, as well as cleaning and sanitation within a secure facility. 9. Provides kitchen security during food preparation, transportation and cleanup. 10. Escorts inmates to and from the law library, recreation facilities, religious services, visitation and other functions, and assures that all individuals seeking to see inmates have signed in and are authorized visitors. 11. Searches inmates' incoming mail to identify, remove and document any contraband prior to delivering the mail. 12. Operates fire, riot and other equipment required to rapidly respond to jail emergencies and conducts unannounced detailed searches of inmates' cells and other jail facilities to locate and seize contraband. 13. Performs other duties as assigned.
    $34k-45k yearly est. Auto-Apply 23d ago
  • Inbound Customer Service (Remote)

    Jobsultant Solutions

    Remote utilities service investigator job

    Competitive Wage Starting wage of $17.00 per hour with shift differential opportunities to earn up to $23.76 per hour. Full Time Benefits We could say there are too many to list, but its worth it to share the good news! Starting DAY ONE (yes, you heard that correctly NO WAITING PERIOD) , you can take advantage of our amazing benefit package, designed with you and your future in mind! Check out the full list: Paid time off (at minimum, 20 personal days + 7 holidays per year) Medical/Dental/Vision/Life Insurance Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options 401K with company matchand fixed contribution Employee Stock Purchase Plan What You Will Do Working from home, you will need a quiet workspace so you can focus on our customers. Youll also need a minimum of 5 MBPS up/download speed from your internet provider. Youll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions. Youll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails. Well provide you with procedures and tools to handle our customers needs and strengthen their relationship with Discover . Well provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience . Youll also have the best coaches to help you deliver the best service! Qualifications You Will Need to Succeed The Basics : Be reliab le! We need you here to take care of our customers. Be committed to working your schedule. Enjoy helping others. You will be busy, taking call after call, assisting our customers. We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace. Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine. We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things. Bonus Points if you have : 1+ years of experience in related field Benefits you might not have expected Employee Assistance Program Counselors Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services) Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop) Opportunities to volunteer in the community Development groups and training If you do choose to work onsite, we have a f ull service cafeteria featuring Starbucksand subsidized m indful options , as well as access to our Fitness Center. We also have onsite Health Clinics.
    $17-23.8 hourly 60d+ ago
  • Specialist II, Application Managed Services

    Next Gen 3.6company rating

    Remote utilities service investigator job

    The Specialist II, Application Managed Services is responsible for assisting clients in meeting their organizational goals and objectives at an application level. This role serves as a strategic advisor, consulting clients on best practices for NextGen software applications solutions and workflows. Implementing new software and upgrading the application suite as well as system configuration, client training, and issue troubleshooting and resolution. Collaborate with teams to develop strategy for client specific roadmap, product optimizations, new product implementation, and software upgrades, and change management. Assess current system workflows and configurations; identify opportunities for alignment with NextGen best practices and model build system. Develop departmental implementation tools and artifacts; scope and perform custom template and software programming utilizing software development best practices. Implement new software and upgrade the NextGen application suite. Deliver application-level support and expertise to clients during active implementation by conducting system configurations, testing, training, go live support, and post implementation issue resolution. Prepare, lead and execute presentations, training, and work sessions with a strong command of the audience both internally and externally. 25%-50% travel may be required, depending on client requirements and business needs. Flexible hours including weekend work may be required with advance notice. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years' experience in relevant discipline such as: implementation and training, consulting, health care/private practice, or healthcare IT providing similar services/products. License/Certification Required: NextGen Certified Professional within 90 days of onboarding. Established NextGen Certified Professional is a plus. Knowledge, Skills & Abilities: Knowledge of: Healthcare IT software implementation and training. Software applications, workflows, system configuration, client training, and troubleshooting resolution best practices. Skill in: Building relationships; interpersonal, written, and visual communication; analytical, problem solving, detail oriented, troubleshooting, project & time management, and presentation skills. Ability to: Drive projects to a successful outcome both in a team environment and independently. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups. Recognize and diffuse stressful situations. Quickly assess client sensitivities, communication style, and organizational culture and adapt project to ensure success. Be passionate about contributing to an organization focused on continuously improving client experiences. Ability to balance competing priorities and multiple projects in a fast-paced environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28k-38k yearly est. Auto-Apply 18d ago

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