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Become An Utility Clerk

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Working As An Utility Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,825

    Average Salary

What Does An Utility Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Utility Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Utility Clerk Videos

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A Day in the Life of a Cafeteria Worker

His Life as a Courtesy Clerk

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Utility Clerk Career Paths

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Average Length of Employment
Head Clerk 4.3 years
Lead Clerk 3.8 years
Clerk Secretary 3.4 years
Clerk Checker 2.9 years
All Purpose Clerk 2.9 years
Delivery Clerk 2.8 years
Return Clerk 2.7 years
Junior Clerk 2.4 years
Vault Clerk 2.4 years
Services Clerk 2.3 years
Clerk 2.3 years
Office Clerk 2.2 years
Front End Clerk 2.1 years
Utility Clerk 2.0 years
Scanning Clerk 1.8 years
Bookstore Clerk 1.6 years
Courtesy Clerk 1.3 years
Top Careers Before Utility Clerk
Cashier 17.8%
Teller 5.6%
Internship 5.2%
Clerk 3.8%
Volunteer 3.2%
Server 2.9%
Secretary 2.9%
Janitor 2.7%
Stocker 2.6%
Associate 2.3%
Manager 2.3%
Top Careers After Utility Clerk
Cashier 16.4%
Clerk 4.6%
Teller 4.0%
Internship 3.9%
Server 3.1%

Do you work as an Utility Clerk?

Utility Clerk Demographics

Gender

Male

55.4%

Female

43.0%

Unknown

1.6%
Ethnicity

White

61.3%

Hispanic or Latino

19.3%

Black or African American

9.7%

Asian

6.3%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

73.5%

German

5.1%

French

5.1%

Chinese

2.0%

Polish

2.0%

Italian

2.0%

Hmong

2.0%

Khmer

1.0%

Hindi

1.0%

Bosnian

1.0%

Braille

1.0%

Bengali

1.0%

Serbian

1.0%

Mandarin

1.0%

Croatian

1.0%
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Utility Clerk Education

Schools

University of Phoenix

15.0%

University of Wisconsin - Milwaukee

10.2%

University of Wisconsin - Madison

5.3%

Tyler Junior College

4.8%

Fresno City College

4.8%

Ivy Tech Community College of Indiana

4.8%

Indiana State University

4.8%

University of Wisconsin - Whitewater

4.3%

Waukesha County Technical College

4.3%

Purdue University Calumet

4.3%

Gateway Technical College

4.3%

University of Wisconsin Extension

3.7%

Milwaukee Area Technical College

3.7%

University of Wisconsin - La Crosse

3.7%

College of DuPage

3.7%

Purdue University

3.7%

Butte College

3.7%

East Los Angeles College

3.7%

Long Beach City College

3.7%

San Joaquin Delta College

3.2%
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Majors

Business

27.9%

Criminal Justice

6.7%

Accounting

6.7%

General Studies

6.4%

Psychology

5.8%

Computer Science

4.7%

Medical Assisting Services

4.7%

Liberal Arts

3.9%

Health Care Administration

3.8%

Management

3.2%

Communication

3.2%

Elementary Education

2.9%

Nursing

2.7%

Education

2.7%

Finance

2.6%

Graphic Design

2.6%

General Education, Specific Areas

2.6%

Computer Information Systems

2.6%

Pharmacy

2.3%

English

2.3%
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Degrees

Other

39.8%

Bachelors

30.9%

Associate

16.7%

Certificate

6.2%

Masters

3.9%

Diploma

1.9%

License

0.5%

Doctorate

0.1%
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Utility Clerk Videos

Welcome To Kroger: So You Want To Be Bagger..

A Day in the Life of a Cafeteria Worker

His Life as a Courtesy Clerk

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Top Skills for An Utility Clerk

  1. Customer Service
  2. Grocery Items
  3. Store Shelves
You can check out examples of real life uses of top skills on resumes here:
  • Organize and maintain a clean area Communicate with customers to provide excellent customer service
  • Scanned grocery items, rung them up, exchanged money with the customers, and bagged items.
  • Help customers find the items they needed and put away back shop and overstock onto the store shelves.
  • Balanced commercial vault Processed commercial bank deposits Verified deposit discrepancies Inventoried incoming and outgoing currency
  • Performed services and duties using OSHA guidelines in order to insure a safe environment for students as well as administrative staff.

How Would You Rate Working As an Utility Clerk?

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Top Utility Clerk Employers

Jobs From Top Utility Clerk Employers

Utility Clerk Videos

Welcome To Kroger: So You Want To Be Bagger..

A Day in the Life of a Cafeteria Worker

His Life as a Courtesy Clerk

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