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Working As an Utility Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $27,000

    Average Salary

What Does An Utility Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Utility Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Utility Clerk Jobs

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Average Length of Employment
Clerk Supervisor 5.3 years
Head Clerk 4.6 years
Lead Clerk 4.3 years
Cash Office Clerk 2.8 years
Clerk Checker 2.8 years
Junior Clerk 2.7 years
Services Clerk 2.4 years
Clerk 2.4 years
Room Clerk 2.3 years
Clerk/Assistant 2.3 years
Front End Clerk 2.1 years
Shop Clerk 2.1 years
Utility Clerk 2.0 years
Front Clerk 1.7 years
Courtesy Clerk 1.3 years
Top Careers Before Utility Clerk
Cashier 22.5%
Internship 3.9%
Server 3.4%
Volunteer 3.3%
Clerk 3.1%
Cook 2.9%
Teller 2.8%
Assistant 2.7%
Stocker 2.4%
Secretary 2.3%
Janitor 2.3%
Top Careers After Utility Clerk
Cashier 21.6%
Clerk 3.6%
Internship 3.4%
Server 3.2%
Driver 3.0%
Stocker 3.0%
Associate 2.6%
Cook 2.5%

Do you work as an Utility Clerk?

Top Skills for An Utility Clerk

  1. Customer Service
  2. Bag Groceries
  3. Stock Shelves
You can check out examples of real life uses of top skills on resumes here:
  • Verify validity of accounts discrepancies by obtaining and investigating information from usage, customer service department, and from customers.
  • Bag groceries-Keep store clean and presentable-Customer service
  • Cleaned StoreCart ReturnStock Shelves Cardboard removal and Bale
  • Reorganized shelving when new merchandise arrived.
  • Performed services and duties using OSHA guidelines in order to insure a safe environment for students as well as administrative staff.

Utility Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,437 Utility Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Utility Clerk Resume

View Resume Examples

Utility Clerk Demographics

Gender

Male

52.8%

Female

35.9%

Unknown

11.3%
Ethnicity

White

62.5%

Hispanic or Latino

18.5%

Black or African American

9.6%

Asian

6.2%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

73.6%

French

6.4%

German

4.3%

Chinese

2.1%

Hmong

1.4%

Polish

1.4%

Italian

1.4%

Khmer

0.7%

Hindi

0.7%

Bosnian

0.7%

Cantonese

0.7%

Ilocano

0.7%

Japanese

0.7%

Greek

0.7%

Carrier

0.7%

Bengali

0.7%

Tagalog

0.7%

Serbian

0.7%

Braille

0.7%

Croatian

0.7%
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Utility Clerk Education

Schools

University of Wisconsin - Milwaukee

14.3%

University of Phoenix

12.9%

Purdue University Calumet

7.7%

Ivy Tech Community College of Indiana

6.6%

Milwaukee Area Technical College

5.9%

Waukesha County Technical College

5.9%

University of Wisconsin - Whitewater

5.0%

The Academy

4.5%

Gateway Technical College

4.1%

Purdue University

4.1%

Indiana University Northwest

3.6%

Indiana State University

3.4%

El Camino College

3.2%

College of DuPage

3.2%

Ashford University

2.9%

South Suburban College of Cook County

2.7%

University of Wisconsin - Madison

2.7%

Merced College

2.5%

East Los Angeles College

2.5%

Sacramento City College

2.5%
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Majors

Business

26.7%

Criminal Justice

6.9%

General Studies

6.8%

Accounting

6.8%

Psychology

5.7%

Medical Assisting Services

4.8%

Health Care Administration

4.5%

Computer Science

4.4%

Liberal Arts

4.0%

Management

3.5%

Nursing

3.5%

Finance

3.1%

Communication

2.9%

Education

2.5%

Elementary Education

2.4%

English

2.4%

Graphic Design

2.3%

General Education, Specific Areas

2.3%

Biology

2.2%

Information Technology

2.2%
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Degrees

Other

40.2%

Bachelors

29.7%

Associate

17.4%

Certificate

6.2%

Masters

3.0%

Diploma

3.0%

License

0.4%

Doctorate

0.1%
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Top Utility Clerk Employers

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Utility Clerk Videos

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A Day in the Life of a Cafeteria Worker

His Life as a Courtesy Clerk

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