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Become An Utility Clerk

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Working As An Utility Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does An Utility Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Utility Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Utility Clerk jobs

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Utility Clerk Career Paths

Utility Clerk
Machine Operator Technician Specialist
Account Manager
5 Yearsyrs
Warehouse Worker Warehouse Manager General Manager
Area Manager
7 Yearsyrs
Material Handler Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Delivery Driver Maintenance Technician Service Manager
Branch Manager
6 Yearsyrs
Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Accounts Payable Clerk Specialist Operations Manager
Chief Executive Officer
8 Yearsyrs
Driver Delivery Driver Operations Manager
Chief Operating Officer
11 Yearsyrs
Produce Clerk Merchandiser Account Manager
District Manager
7 Yearsyrs
Produce Clerk Delivery Driver Maintenance Technician
Facilities Manager
8 Yearsyrs
Clerk Office Manager Operations Manager
General Manager
7 Yearsyrs
Security Officer Service Technician Service Manager
Office Manager
5 Yearsyrs
Machine Operator Production Supervisor Operations Manager
Operations Director
9 Yearsyrs
Delivery Driver Service Technician Service Manager
Operations Manager
7 Yearsyrs
Material Handler Correction Officer General Manager
President/Chief Executive Officer
10 Yearsyrs
Driver Dispatcher Operations Manager
Property Manager
6 Yearsyrs
Security Guard Security Officer Account Manager
Sales Manager
5 Yearsyrs
Security Officer Technician Service Manager
Service Director
9 Yearsyrs
Clerk Security Officer Technician
Service Manager
7 Yearsyrs
Warehouse Worker Forklift Operator Equipment Operator
Service Supervisor
6 Yearsyrs
Security Guard Forklift Operator
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Head Clerk 4.4 years
Lead Clerk 3.8 years
Clerk Specialist 3.4 years
All Purpose Clerk 3.0 years
Clerk Checker 2.9 years
Maintenance Clerk 2.9 years
Delivery Clerk 2.8 years
Contract Clerk 2.5 years
Vault Clerk 2.4 years
Services Clerk 2.3 years
Clerk 2.3 years
Office Clerk 2.2 years
Junior Clerk 2.2 years
Marketing Clerk 2.1 years
Front End Clerk 2.0 years
Utility Clerk 2.0 years
Clerk/Assistant 1.9 years
Scanning Clerk 1.8 years
Bakery Clerk 1.7 years
Bookstore Clerk 1.6 years
Night Clerk 1.6 years
Top Employers Before
Cashier 16.0%
Internship 4.8%
Clerk 3.9%
Teller 3.1%
Secretary 3.1%
Server 3.0%
Janitor 3.0%
Volunteer 3.0%
Stocker 2.5%
Top Employers After
Cashier 16.0%
Clerk 4.6%
Internship 4.0%
Server 3.1%
Driver 2.6%

Utility Clerk Demographics

Gender

Male

55.6%

Female

42.8%

Unknown

1.6%
Ethnicity

White

77.9%

Hispanic or Latino

14.3%

Asian

6.0%

Unknown

1.4%

Black or African American

0.5%
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Languages Spoken

Spanish

72.0%

French

5.4%

German

4.3%

Chinese

2.2%

Polish

2.2%

Italian

2.2%

Hmong

2.2%

Khmer

1.1%

Hindi

1.1%

Bosnian

1.1%

Japanese

1.1%

Braille

1.1%

Bengali

1.1%

Serbian

1.1%

Mandarin

1.1%

Croatian

1.1%
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Utility Clerk Education

Schools

University of Phoenix

14.0%

University of Wisconsin - Milwaukee

10.6%

Tyler Junior College

5.0%

Fresno City College

5.0%

Ivy Tech Community College of Indiana

5.0%

Indiana State University

5.0%

University of Wisconsin - Madison

5.0%

University of Wisconsin - Whitewater

4.5%

Purdue University Calumet

4.5%

Gateway Technical College

4.5%

University of Wisconsin Extension

3.9%

Milwaukee Area Technical College

3.9%

College of DuPage

3.9%

Purdue University

3.9%

East Los Angeles College

3.9%

Long Beach City College

3.9%

Indiana University - Purdue University Indianapolis

3.4%

University of Wisconsin - La Crosse

3.4%

San Joaquin Delta College

3.4%

College of the Sequoias

3.4%
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Majors

Business

27.6%

Accounting

6.9%

Criminal Justice

6.7%

General Studies

6.5%

Psychology

5.4%

Computer Science

4.6%

Medical Assisting Services

4.5%

Liberal Arts

4.0%

Health Care Administration

4.0%

Communication

3.0%

Management

2.9%

Elementary Education

2.9%

Graphic Design

2.9%

Education

2.7%

Finance

2.7%

General Education, Specific Areas

2.7%

Computer Information Systems

2.7%

Nursing

2.6%

English

2.4%

Human Resources Management

2.4%
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Degrees

Other

40.0%

Bachelors

30.8%

Associate

16.7%

Certificate

6.1%

Masters

4.1%

Diploma

1.9%

License

0.4%

Doctorate

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Utility Clerk

QualityCustomerServiceDataEntryBagGroceriesSafetyUtilityBillsJanitorialServicesMeatDepartmentPhoneCallsUtilityPaymentsDairyStockShelvesCustomersGroceriesStoreMaintenanceTasksPayrollFrontEndSalesFloorCommunicationSkillsCustomerServiceSkillsCustomerAccountsSort

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Top Utility Clerk Skills

  1. Quality Customer Service
  2. Data Entry
  3. Bag Groceries
You can check out examples of real life uses of top skills on resumes here:
  • Performed tasks revolving around quality customer service.
  • Assisted with data entry and processed meter readers data, including proofreading drafts of monthly meter readings for billings.
  • Bag groceries, clean, and assist customers or coworkers to provide good service to all customers based on their needs.
  • Planned and established work schedules, assignments, and production sequences to meet sanitation safety regulations.
  • Produce and bill over 6,000 utility bills and accounts.

Top Utility Clerk Employers

Utility Clerk Videos

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His Life as a Courtesy Clerk

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