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Utility clerk skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical utility clerk skills. We ranked the top skills for utility clerks based on the percentage of resumes they appeared on. For example, 30.6% of utility clerk resumes contained cleanliness as a skill. Continue reading to find out what skills a utility clerk needs to be successful in the workplace.

15 utility clerk skills for your resume and career

1. Cleanliness

Here's how utility clerks use cleanliness:
  • Pulled lumber and maintained cleanliness of facility.
  • Maintained cleanliness and safety of environment.

2. Groceries

Here's how utility clerks use groceries:
  • Facilitated customer service by ringing up groceries and operating cash register.
  • Provided excellent customer service while bagging and loading customer groceries.

3. Dependability

Here's how utility clerks use dependability:
  • Showed exceptional dependability as shown by twenty-three years of loyal service.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how utility clerks use customer service:
  • Verify validity of accounts discrepancies by obtaining and investigating information from usage, customer service department, and from customers.
  • Provided quality customer service to patients regarding insurance coverage, co-pay information and responded to other inquiries as needed.

5. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how utility clerks use stock shelves:
  • Cleaned StoreCart ReturnStock Shelves Cardboard removal and Bale
  • Bag GroceriesRecycle Cardboard and PlasticsStock ShelvesHauling Carts

6. Clean Environment

Here's how utility clerks use clean environment:
  • Maintained a thoroughly clean environment for shoppers.
  • Maintained a clean environment during business hours.

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7. Front End

Here's how utility clerks use front end:
  • Worked alongside other employees to effectively manage the front end and assist customer's needs.
  • Front end duties running register, bagging, and customer service.

8. Pallet Jack

Here's how utility clerks use pallet jack:
  • Operated pallet jack and also operated forklift
  • Used pallet jacks and electric pallet jacks to move merchandise.

9. Merchandise Selection

Here's how utility clerks use merchandise selection:
  • Answer customer questions about merchandise and advice customers to merchandise selections.
  • Itemize and total customer merchandise selection at checkout using cash register for various task.

10. General Custodial

Here's how utility clerks use general custodial:
  • General custodial and store maintenance tasks such as sweeping and mopping floors.
  • General custodial knowledge such as keeping facility and outside grounds clean.

11. Cart Room

Here's how utility clerks use cart room:
  • Collect carts to restock cart rooms Clean Spills as asked Assists with carryout items

12. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how utility clerks use credit card:
  • Cashier - Complete cash, debit, credit card and EBT transactions.
  • Maintain and balance cash and credit cards at end of every day.

13. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how utility clerks use sales floor:
  • Light duties include cleaning restrooms, sweeping the whole store twice within an hour, returning items back to the sales floor
  • Received, stored and organized merchandise, and kept shelves in back and on the sales floor organized and clean.

14. Bag Groceries

Here's how utility clerks use bag groceries:
  • Greet customers, bag groceries, helped customers out to their cars and collect empty carts for return to the store.
  • Clean restrooms, bag groceries, remove carts from parking lot and return to proper location.

15. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how utility clerks use general maintenance:
  • General maintenance including sweeping & mopping, gathering shopping carts and dismantling cardboard cases
  • Retrieve carts and organized front of store, also general maintenance.
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List of utility clerk skills to add to your resume

Utility clerk skills

The most important skills for a utility clerk resume and required skills for a utility clerk to have include:

  • Cleanliness
  • Groceries
  • Dependability
  • Customer Service
  • Stock Shelves
  • Clean Environment
  • Front End
  • Pallet Jack
  • Merchandise Selection
  • General Custodial
  • Cart Room
  • Credit Card
  • Sales Floor
  • Bag Groceries
  • General Maintenance
  • Clean Bathrooms
  • Customer Accounts
  • Utility Bills
  • Grocery Store
  • Customer Complaints
  • Customer Inquiries
  • Bank Deposits
  • Utility Payments
  • Customer Assistance
  • Repair Issues
  • Meter Readings
  • Inventory Control
  • Cash Drawers
  • Store Shelves
  • Utility Accounts
  • Retrieve Carts
  • Quality Customer Service
  • Clean Store
  • Unload Trucks
  • Store Floor
  • Clean Restrooms
  • Cardboard Boxes
  • Kroger
  • Store Appearance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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