Utility clerk vs general merchandise clerk

The differences between utility clerks and general merchandise clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general merchandise clerk has an average salary of $34,415, which is higher than the $31,598 average annual salary of a utility clerk.

The top three skills for a utility clerk include cleanliness, groceries and dependability. The most important skills for a general merchandise clerk are product knowledge, product displays, and customer service.

Utility clerk vs general merchandise clerk overview

	Utility Clerk	General Merchandise Clerk
Yearly salary	$31,598	$34,415
Hourly rate	$15.19	$16.55
Growth rate	-5%	1%
Number of jobs	84,459	137,799
Job satisfaction	-	-
Most common degree	High School Diploma, 43%	High School Diploma, 36%
Average age	47	38
Years of experience	2	-

Utility clerk vs general merchandise clerk salary

Utility clerks and general merchandise clerks have different pay scales, as shown below.

	Utility Clerk	General Merchandise Clerk
Average salary	$31,598	$34,415
Salary range	Between $25,000 And $38,000	Between $27,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between utility clerk and general merchandise clerk education

There are a few differences between a utility clerk and a general merchandise clerk in terms of educational background:

	Utility Clerk	General Merchandise Clerk
Most common degree	High School Diploma, 43%	High School Diploma, 36%
Most common major	Business	Business
Most common college	Western Carolina University	-

Utility clerk vs general merchandise clerk demographics

Here are the differences between utility clerks' and general merchandise clerks' demographics:

	Utility Clerk	General Merchandise Clerk
Average age	47	38
Gender ratio	Male, 60.4% Female, 39.6%	Male, 50.2% Female, 49.8%
Race ratio	Black or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 20.9% Asian, 7.4% White, 58.0% American Indian and Alaska Native, 1.0%	Black or African American, 7.5% Unknown, 5.8% Hispanic or Latino, 23.0% Asian, 5.9% White, 56.8% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between utility clerk and general merchandise clerk duties and responsibilities

Utility clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Work with JD Edwards on customer accounts, credit and deposit entries, lockbox entries.
Post EFT's, and lockbox payments to customer's accounts and adjust insurance payments with speed and accuracy.
Provide excellent customer service while bagging and loading customer groceries.
Facilitate customer service by ringing up groceries and operating cash register.
Prepare subpoenas for release of all medical records.

General merchandise clerk example responsibilities.

Provide great customer service while effectively bagging groceries.
Collect all carts from outside help cashiers bag groceries for customers and sometimes help the customers take groceries to their car.
Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
Work in almost every department in the Kroger store.

Utility clerk vs general merchandise clerk skills

Common utility clerk skills

Cleanliness, 31%
Groceries, 14%
Dependability, 14%
Customer Service, 13%
Stock Shelves, 7%
Clean Environment, 3%

Common general merchandise clerk skills

Product Knowledge, 44%
Product Displays, 20%
Customer Service, 9%
Stock Shelves, 6%
Sales Floor, 3%
Math, 3%

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Utility Clerk vs General Merchandise Clerk

Updated January 8, 2025

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