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What does a utility maintenance worker do?

Updated January 8, 2025
7 min read

A utility maintenance worker carries out many responsibilities related to routine clean-up and maintenance of his/her workplace. They are generally in charge of maintaining the premises and the company's equipment. They must maintain the organization's facilities as well as repair any broken equipment. They may also be expected to inspect all finished work and comply with the state's health and safety regulations. In certain situations, they may need to perform landscaping duties.

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Utility maintenance worker responsibilities

Here are examples of responsibilities from real utility maintenance worker resumes:

  • Perform inspection reviews on final product and packaging to ensure quality standards are achieved according to GMP guidelines.
  • Ensure certain facilities fit the company's standard of cleanliness and safety.
  • Work on utilities, warehouse cleanliness and waste removal/control, adhering to strict FDAguidelines for food product dating and safety.
  • Receive and direct patients and visitors answer routine inquiries.
  • Skil in the safe and effective operation of forklift, pallet jack and tow motors used to move product.
  • Operate and maintain computers and PLC.
  • Operate multiple types of equipment using a PLC interface.
  • Use of heavy equipment including bobcat, cherry picker, and fork lift.
  • Map-Spot addresses to GPS unit using a handheld computer.
  • Load cafeteria trays/silverware/cookware into commercial dishwasher.

Utility maintenance worker skills and personality traits

We calculated that 13% of Utility Maintenance Workers are proficient in General Maintenance, Plumbing, and HVAC. They’re also known for soft skills such as Customer-service skills, Dexterity, and Troubleshooting skills.

We break down the percentage of Utility Maintenance Workers that have these skills listed on their resume here:

  • General Maintenance, 13%

    Provided general maintenance and located waterlines.

  • Plumbing, 12%

    Maintained basic plumbing and electrical for plant operations.

  • HVAC, 10%

    Maintained the installation and demolition of the worksite buildings and provided HVAC; electrical repairs and equipment repairs as needed.

  • Snow Removal, 8%

    Monitor and maintain airport area parking lots, rest areas, snow removal, replenish supplies.

  • CDL, 5%

    Utilized CDL when required to operate large trucks, move equipment and/or other machinery.

  • Maintenance Tasks, 4%

    Complete other maintenance tasks assigned by supervisor.

Most utility maintenance workers use their skills in "general maintenance," "plumbing," and "hvac" to do their jobs. You can find more detail on essential utility maintenance worker responsibilities here:

Customer-service skills. The most essential soft skill for a utility maintenance worker to carry out their responsibilities is customer-service skills. This skill is important for the role because "these workers interact with customers on a regular basis." Additionally, a utility maintenance worker resume shows how their duties depend on customer-service skills: "job description washing dishes busing tables maintaining facility cleanliness garbage customer service"

Dexterity. Another soft skill that's essential for fulfilling utility maintenance worker duties is dexterity. The role rewards competence in this skill because "many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination." According to a utility maintenance worker resume, here's how utility maintenance workers can utilize dexterity in their job responsibilities: "licensed fork and boom lift operator, certified cpr. "

Troubleshooting skills. This is an important skill for utility maintenance workers to perform their duties. For an example of how utility maintenance worker responsibilities depend on this skill, consider that "workers find, diagnose, and repair problems." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a utility maintenance worker: "performed troubleshooting and routine maintenance of hvac systems. ".

See the full list of utility maintenance worker skills

Choose from 10+ customizable utility maintenance worker resume templates

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Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume
Utility Maintenance Worker Resume

Compare different utility maintenance workers

Utility maintenance worker vs. Maintenance technician

Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.

The annual salary of maintenance technicians is $7,982 higher than the average salary of utility maintenance workers.While their salaries may differ, the common ground between utility maintenance workers and maintenance technicians are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like plumbing, hvac, and snow removal.

While similarities exist, there are also some differences between utility maintenance workers and maintenance technician. For instance, utility maintenance worker responsibilities require skills such as "general maintenance," "cdl," "preventive maintenance," and "sewer lines." Whereas a maintenance technician is skilled in "hand tools," "customer service," "electrical systems," and "plc." This is part of what separates the two careers.

Maintenance technicians earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $50,146. On the other hand, utility maintenance workers are paid more in the hospitality industry with an average salary of $37,853.maintenance technicians tend to reach similar levels of education than utility maintenance workers. In fact, maintenance technicians are 0.1% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

Utility maintenance worker vs. Maintenance specialist

A maintenance specialist is responsible for maintaining the company's technology equipment and machinery, as well as computer and network systems, and other related instruments to support the business operational functions, ensuring the highest client service and satisfaction. Maintenance specialists conduct preventive and repair maintenance, inspect defective lines and components, and perform troubleshooting to maintain optimal performance and service delivery. A maintenance specialist must have excellent knowledge of the technology industry, especially when assisting the end-users with their concerns and inquiries.

On average, maintenance specialists earn a $6,379 higher salary than utility maintenance workers a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both utility maintenance workers and maintenance specialists have skills such as "general maintenance," "plumbing," and "hvac. "

In addition to the difference in salary, there are some other key differences worth noting. For example, utility maintenance worker responsibilities are more likely to require skills like "sewer lines," "utility maintenance," "water meters," and "water lines." Meanwhile, a maintenance specialist has duties that require skills in areas such as "hand tools," "customer service," "safety procedures," and "work ethic." These differences highlight just how different the day-to-day in each role looks.

Maintenance specialists may earn a higher salary than utility maintenance workers, but maintenance specialists earn the most pay in the technology industry with an average salary of $57,768. On the other hand, utility maintenance workers receive higher pay in the hospitality industry, where they earn an average salary of $37,853.In general, maintenance specialists achieve similar levels of education than utility maintenance workers. They're 2.3% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.

Utility maintenance worker vs. Maintenance team member

Inspection, performance, and maintenance are the major functions of a maintenance team member. They are the ones responsible for repairing, fixing, monitoring, and ensuring that the equipment or tools are utilized properly without having any issues. This job position requires someone who is organized and can multi-task because of the unpredictable nature of the job.

On average scale, maintenance team members bring in lower salaries than utility maintenance workers. In fact, they earn a $6,279 lower salary per year.By looking over several utility maintenance workers and maintenance team members resumes, we found that both roles require similar skills in their day-to-day duties, such as "general maintenance," "plumbing," and "hvac." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, utility maintenance workers are more likely to have skills like "snow removal," "cdl," "preventive maintenance," and "sewer lines." But a maintenance team member is more likely to have skills like "pallets," "safety standards," "sales floor," and "work ethic."

Maintenance team members earn the best pay in the technology industry, where they command an average salary of $33,118. Utility maintenance workers earn the highest pay from the hospitality industry, with an average salary of $37,853.When it comes to education, maintenance team members tend to earn similar degree levels compared to utility maintenance workers. In fact, they're 2.4% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.

Utility maintenance worker vs. Industrial maintenance technician

An industrial maintenance technician is responsible for installing, maintaining, and repairing commercial and industrial machinery in a building or a manufacturing plant. You will perform typical duties that include ensuring all machines function properly through preventative maintenance service, conducting tests to ensure production machinery functions properly, and performing safety checks and routine maintenance. Other duties include collaborating with the production team, preparing maintenance reports, and instructing and guiding new employees. An industrial maintenance technician also assesses the machinery's functionality and fabricates parts for machine upgrades and repair.

Industrial maintenance technicians tend to earn a higher pay than utility maintenance workers by an average of $15,338 per year.While both utility maintenance workers and industrial maintenance technicians complete day-to-day tasks using similar skills like general maintenance, plumbing, and hvac, the two careers vary in some skills.

Even though a few skill sets overlap between utility maintenance workers and industrial maintenance technicians, there are some differences that are important to note. For one, a utility maintenance worker might have more use for skills like "snow removal," "cdl," "maintenance tasks," and "sewer lines." Meanwhile, some responsibilities of industrial maintenance technicians require skills like "hand tools," "plc," "electrical troubleshooting," and "production equipment. "

Industrial maintenance technicians enjoy the best pay in the manufacturing industry, with an average salary of $53,065. For comparison, utility maintenance workers earn the highest salary in the hospitality industry.In general, industrial maintenance technicians hold similar degree levels compared to utility maintenance workers. Industrial maintenance technicians are 0.4% less likely to earn their Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.

Types of utility maintenance worker

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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