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Utility porter skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical utility porter skills. We ranked the top skills for utility porters based on the percentage of resumes they appeared on. For example, 26.2% of utility porter resumes contained cleanliness as a skill. Continue reading to find out what skills a utility porter needs to be successful in the workplace.

15 utility porter skills for your resume and career

1. Cleanliness

Here's how utility porters use cleanliness:
  • Maintained the highest standard of services to the guest, including maintenance and cleanliness for the guests rooms and associated facilities.
  • Maintain an overall cleanliness in areas such as the kitchen and lobby areas in a manner that is acceptable to management.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how utility porters use customer service:
  • Received a two dollar raise in first sixty days for outstanding customer service and work ethic.
  • Help the client's with great leadership and customer service skills.

3. Casino Floor

A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.

Here's how utility porters use casino floor:
  • Maintain the up keep of all the marble in the hotel rooms and casino floors.
  • Clean casino flooring, carpeting, machines, high areas.

4. OSHA

Here's how utility porters use osha:
  • Handle and disposes of biohazard materials in accordance with OSHA training provided by the company.
  • Prepared cleaning solutions as necessary and followed safety procedures as prescribed by OSHA.

5. Extraction

Here's how utility porters use extraction:
  • Perform all shampoo or extraction of carpets in assigned area.
  • Carpet care utilizing vacuuming, shampooing, bonneting, and hot water extraction techniques.

6. Light Fixtures

Light fixtures are electric devices that provide electricity to light bulbs. They can be lamps, sconces, canned or recessed lighting, fan lighting, etc.

Here's how utility porters use light fixtures:
  • Empty trash, clean desk areas, floors, clean walls, and light fixtures, Shampoo carpets.
  • Replaced light fixtures, burnt bulbs, cleaned carpets, repaired walls, and replaced power outlets.

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7. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how utility porters use safety hazards:
  • Report any damages, maintenance problems, or safety hazards to the supervisor.
  • Report emergencies, needed maintenance, and safety hazards in assigned area.

8. Excellent Guest

Here's how utility porters use excellent guest:
  • Provide excellent guest services thru knowledge of the exhibits and grounds.

9. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how utility porters use guest rooms:
  • Worked as runner when guest requested certain items to be delivered, helped and provide working material for guest room attendants.
  • Restock guest room attendant carts, as well as pick up dirty linen and trash from carts when needed.

10. Floor Surfaces

Here's how utility porters use floor surfaces:
  • Trained about cleaning public areas, operating utility equipment, and cleaning and maintaining various types of floor surfaces.
  • Strip, wax and buff a variety of interior and exterior floor surfaces using specialized equipment.

11. Scrubbers

Here's how utility porters use scrubbers:
  • Operated automatic sweepers and scrubbers.
  • Trained new employees on equipment such as floor scrubbers, battery room, and housekeeping tasks.

12. Urinals

Here's how utility porters use urinals:
  • Cleaned restrooms scrubbed, sanitized urinals, toilets, floors and counters, sinks, hand dryers and baby changing tables.
  • Cleaned and sanitized restroom facilities and fixtures including sinks, urinals and toilets, washed windows, mirrors and walls.

13. Floor Care

Floor care refers to proper cleaning and maintenance of floors. If not done properly, dirt, grime, and grit on the floor can cause tripping hazards. Falls and slips triggered by such floors could even result in expensive legal suits.

Here's how utility porters use floor care:
  • Clean and buff all marble surfaces in assigned areas when assigned to floor care.
  • Perform detail work, high dusting, carpet care, and floor care.

14. Hand Trucks

Hand trucks are also known as a dolly or a two wheeler is an L-shaped, box moving, handcart. The hand truck has two big wheels on one side of the base and has a small ledge that holds the object to be moved. The hand truck is operated manually and has a handle that a person can use to load the boxes into the base and then unload it. It balances the weight of the objects and makes carrying heavy boxes easier.

Here's how utility porters use hand trucks:
  • Sweep or scrub floors..*Transfer supplies or equipment between storage and work areas, by hand or using hand trucks
  • Move heavy furniture, equipment, or supplies, either manually or by using hand trucks.

15. Stoves

Here's how utility porters use stoves:
  • Clean and maintain kitchen area, by cleaning stoves, ovens, walls, floors, dishes and empty trash.
  • Wash down all kitchen walls, and cleaning stoves, fryers and also ovens.
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List of utility porter skills to add to your resume

Utility porter skills

The most important skills for a utility porter resume and required skills for a utility porter to have include:

  • Cleanliness
  • Customer Service
  • Casino Floor
  • OSHA
  • Extraction
  • Light Fixtures
  • Safety Hazards
  • Excellent Guest
  • Guest Rooms
  • Floor Surfaces
  • Scrubbers
  • Urinals
  • Floor Care
  • Hand Trucks
  • Stoves
  • Restroom Facilities
  • Slot Machines
  • Cooking Equipment
  • Clean Floors
  • Front Desk
  • Hotel Rooms
  • Food Products
  • GRA
  • Routine Maintenance
  • Counter Tops
  • Clean Environment
  • Building Floors
  • Extractor Machine
  • Buffing Floors
  • Dishwashers
  • Storage Rooms
  • Clean Linen

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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