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Top 50 Utility Sales Representative Skills

Below we've compiled a list of the most important skills for an Utility Sales Representative. We ranked the top skills based on the percentage of Utility Sales Representative resumes they appeared on. For example, 17.7% of Utility Sales Representative resumes contained Additional Customer Service as a skill. Let's find out what skills an Utility Sales Representative actually needs in order to be successful in the workplace.

These are the most important skills for an Utility Sales Representative:

1. Additional Customer Service

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high Demand

2. Internal Departments

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high Demand
Here's how Internal Departments is used in Utility Sales Representative jobs:
  • Coordinate with internal departments on updated training necessary for branch operations staff.
  • Acted as a liaison between Medical Management and other internal departments.

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3. Data Entry

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high Demand
Here's how Data Entry is used in Utility Sales Representative jobs:
  • Provide data entry for care which has been arranged by the Pre-Authorization Coordinators.
  • Read and understood Walgreens prescription data entry guidelines and procedures.

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4. Nestle

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high Demand

5. Phone Calls

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high Demand
Job type you want
Full Time
Part Time
Internship
Temporary

6. New Accounts

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high Demand
Here's how New Accounts is used in Utility Sales Representative jobs:
  • Generated new accounts through cold calling efforts with potential property developers, architects, engineers, and property owners.
  • Perform Sales calls and open new accounts, as planned in conjunction with the District team.

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7. Customer Inventory Control

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high Demand

8. Benefit Eligibility

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high Demand
Here's how Benefit Eligibility is used in Utility Sales Representative jobs:
  • Provide technical guidance for issues concerning contract and benefit eligibility for pre-certification and prior authorization.
  • Determined contract and benefit eligibility Provided authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests.

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9. Customer Relations

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high Demand
Here's how Customer Relations is used in Utility Sales Representative jobs:
  • Meet with Customers on a daily basis to keep up customer relations.
  • Implemented and maintained positive customer relations .

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10. Store Resets

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high Demand
Here's how Store Resets is used in Utility Sales Representative jobs:
  • Do store resets build equipment and help with sales.

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11. Hippa

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high Demand
Here's how Hippa is used in Utility Sales Representative jobs:
  • Verify HIPPA, protect patient PII information, and verify facility information using OIG.

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12. Inpatient Admissions

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high Demand

13. New Merchandise

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high Demand

14. Maintain Space

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high Demand

15. Increase Space

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average Demand

16. In-House

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Here's how In-House is used in Utility Sales Representative jobs:
  • Responded to telephone and written inquiries from clients, providers and in-house departments.

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17. Clinical Review

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average Demand
Here's how Clinical Review is used in Utility Sales Representative jobs:
  • Review incoming prior approval request for additional services and forward medically necessary requests for clinical review.
  • Identify and refer cases requiring clinical review to nurse professionals ensuring the best care for our members.
  • Referred cases requiring clinical review to a nurse reviewer; and handled referrals for specialty care.
  • Referred cases requiring clinical review to Nurse reviewer.

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18. Bank Deposits

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Here's how Bank Deposits is used in Utility Sales Representative jobs:
  • Prepare cash bank deposits and associated reports.

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19. Company Standards

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average Demand

20. CRM

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average Demand
Here's how CRM is used in Utility Sales Representative jobs:
  • Spearheaded a new and better CRM system for the company.
  • Upgraded the client data base through the use of a CRM system.

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21. UM

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average Demand
Here's how UM is used in Utility Sales Representative jobs:
  • Support Sales Staff by building and filling displays and placing products to shelf to support sales volume in large format stores.
  • Receive and account for coin, currency and cash credit instruments generally paid in person or received by mail.
  • Sell FES as a new utility provider in area with yearly contract to local, small/medium-sized businesses.
  • Maintain and reconciles premium bill, self bill and individual billed accounts.
  • Created and modified documents using Microsoft Office.
  • Input costumer's sales order into Axapta System.

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22. Medicaid

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average Demand
Here's how Medicaid is used in Utility Sales Representative jobs:
  • Answer questions from members and provider representatives to obtain or provide information; Medicaid and Medicare.
  • Started cases that needed pre authorization for Medicaid members Maintained 5 state hospital lists with updated Medicaid facilities

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23. CPT

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average Demand
Here's how CPT is used in Utility Sales Representative jobs:
  • Well known knowledge of CPT/ HCPCS codes as well as ICD 9 codes.

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24. DOT

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average Demand

25. New Product Development

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average Demand

26. Plan Certificate

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average Demand

27. Special Projects

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Here's how Special Projects is used in Utility Sales Representative jobs:
  • Complete special projects as assigned.
  • Cashier Warehouse Maintenance Special Projects Loading Customer Service Inventory Control

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28. Ensure Customers

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average Demand
Here's how Ensure Customers is used in Utility Sales Representative jobs:
  • Provide customer service to ensure customers receive utility materials needed Provided pricing and availability for customers bid and or quotes.

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29. Company Policies

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average Demand

30. Grocery Store

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low Demand

31. Credit Card Transactions

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low Demand

32. Ensure Store

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low Demand

33. Medical Records

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low Demand
Here's how Medical Records is used in Utility Sales Representative jobs:

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34. Store Personnel

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low Demand

35. Retail Store

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low Demand

36. DME

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low Demand

37. Customer Service

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low Demand
Here's how Customer Service is used in Utility Sales Representative jobs:
  • Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
  • Developed strong relationships with customers by providing excellent customer service.
  • Provided extensive customer service with providers and facilities.
  • Provide an exceptional customer service experience and build rapport, further extending customer length of stay
  • Assist in referral request process Generate and review reports Customer service care via phone Filing and request charts
  • Call center Customer service Answering customer inquiries Created intakes to be reviewed by nurses Provided prior authorization information to members and providers

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38. Clinical Staff

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low Demand
Here's how Clinical Staff is used in Utility Sales Representative jobs:
  • Conduct ongoing availability, monitoring and oversight of non-clinical staff activities, Effective relationship management.

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39. Business Development

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low Demand
1 Business Development Jobs

No jobs at selected location

40. Problem Resolution

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low Demand
Here's how Problem Resolution is used in Utility Sales Representative jobs:
  • Respond to all incoming and outgoing communications of citizens regarding department information, processing of concerns and problem resolution.

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41. Market Share

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low Demand

42. CDL

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low Demand

43. Providers

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low Demand
Here's how Providers is used in Utility Sales Representative jobs:
  • Provide direct support to primary care practices and specialty care providers regarding utilization, authorization, and referral activities.
  • Communicated with providers in writing and via telephone regarding claims submission guidelines, history and compensation.
  • Authorized initial medical sessions upon verification of eligibility and benefits to medical providers.
  • Processed referral and authorization requests from providers in call center environment.
  • Verify eligibility of members and participating status of providers in IDX.
  • Processed approval letters to providers, facilities, and members while staying within compliance time frames.
  • Processed incoming requests, collection of information needed for review from providers.
  • Provided plan benefit and billing information for providers (doctors).
  • Answer inbound inquiries from providers of service.
  • Prepare requests for medically necessary contact lenses with supporting documentation for review by providers within the company for agency timeframes.
  • Worked with health providers in assisting them with their medical authorizations..
  • Provide timely and accurate follow up to associate, client and or healthcare providers as needed.
  • Assisted providers & members with pre-authorizations Verified qualifications for pre-surgical procedures Created intakes if authorizations were required Miscellaneous projects as assigned

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44. Necessary Information

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low Demand
Here's how Necessary Information is used in Utility Sales Representative jobs:
  • Communicated with providers to obtain necessary information to enter clinical information into the facets system.

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45. Customer Base

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low Demand
Here's how Customer Base is used in Utility Sales Representative jobs:
  • Maintain personal, yet professional relationships with current customer base while striving to achieve new customers.

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1 Customer Base Jobs

No jobs at selected location

46. Unload Trucks

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low Demand

47. Staff Members

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low Demand

48. Data Collection

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low Demand
Here's how Data Collection is used in Utility Sales Representative jobs:
  • Assist medical review nurses with data collection and preparation for focused provider reviews involving billing aberrancies.

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49. Billing Procedures

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low Demand

50. Initial Set

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low Demand
Here's how Initial Set is used in Utility Sales Representative jobs:
  • Authorized initial set of sessions to provider.

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Utility Sales Representative Jobs

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20 Most Common Skills For An Utility Sales Representative

Additional Customer Service

26.2%

Internal Departments

11.2%

Data Entry

8.4%

Nestle

4.2%

Phone Calls

4.2%

New Accounts

4.2%

Customer Inventory Control

4.2%

Benefit Eligibility

3.7%

Customer Relations

3.7%

Store Resets

3.7%

Hippa

2.8%

Inpatient Admissions

2.8%

New Merchandise

2.8%

Maintain Space

2.8%

Increase Space

2.8%

In-House

2.8%

Clinical Review

2.8%

Bank Deposits

2.3%

Company Standards

2.3%

CRM

1.9%
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Typical Skill-Sets Required For An Utility Sales Representative

Rank Skill
1 Additional Customer Service 17.7%
2 Internal Departments 7.6%
3 Data Entry 5.7%
4 Nestle 2.8%
5 Phone Calls 2.8%
6 New Accounts 2.8%
7 Customer Inventory Control 2.8%
8 Benefit Eligibility 2.5%
9 Customer Relations 2.5%
10 Store Resets 2.5%
11 Hippa 1.9%
12 Inpatient Admissions 1.9%
13 New Merchandise 1.9%
14 Maintain Space 1.9%
15 Increase Space 1.9%
16 In-House 1.9%
17 Clinical Review 1.9%
18 Bank Deposits 1.6%
19 Company Standards 1.6%
20 CRM 1.3%
21 UM 1.3%
22 Medicaid 1.3%
23 CPT 1.3%
24 DOT 1.3%
25 New Product Development 1.3%
26 Plan Certificate 1.3%
27 Special Projects 1.3%
28 Ensure Customers 1.3%
29 Company Policies 1.3%
30 Grocery Store 1.3%
31 Credit Card Transactions 1.3%
32 Ensure Store 1.3%
33 Medical Records 1.3%
34 Store Personnel 0.9%
35 Retail Store 0.9%
36 DME 0.9%
37 Customer Service 0.9%
38 Clinical Staff 0.9%
39 Business Development 0.9%
40 Problem Resolution 0.9%
41 Market Share 0.9%
42 CDL 0.9%
43 Providers 0.9%
44 Necessary Information 0.9%
45 Customer Base 0.9%
46 Unload Trucks 0.9%
47 Staff Members 0.9%
48 Data Collection 0.9%
49 Billing Procedures 0.9%
50 Initial Set 0.9%
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38,630 Utility Sales Representative Jobs

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