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Utility technician skills for your resume and career

Updated January 8, 2025
4 min read
Utility technician example skills
Below we've compiled a list of the most critical utility technician skills. We ranked the top skills for utility technicians based on the percentage of resumes they appeared on. For example, 13.0% of utility technician resumes contained customer service as a skill. Continue reading to find out what skills a utility technician needs to be successful in the workplace.

15 utility technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how utility technicians use customer service:
  • Demonstrated superior seamless customer service, integrity and commitment to innovation, efficiency and fiscally responsible activity.
  • Provided customer service to residents by answering water complaints.

2. Ladders

Here's how utility technicians use ladders:
  • Utilize safety practices relating to aerial lift vehicles, ladders and potentially hazardous environments.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

3. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how utility technicians use safety procedures:
  • Followed safety procedures during excavation of trenches and underground utilities repair.
  • Create and update operational and safety procedures.

4. HVAC

Here's how utility technicians use hvac:
  • Remodel facility HVAC, domestic and chilled water, fire suppression systems as required.
  • Make installations, design, modifications, repairs, and programming to HVAC Systems.

5. Cranes

Here's how utility technicians use cranes:
  • Operate class F and C in cab overhead cranes carrying coils weighing up to 35 tons.
  • Operated various types of heavy equipment with a primary focus on overhead crane operation.

6. Preventive Maintenance

Here's how utility technicians use preventive maintenance:
  • Assisted in performing preventive maintenance and repaired aircraft audio/video systems to ensure proper operation.
  • Performed predictive and preventive maintenance to the facility s utility systems.

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7. Routine Maintenance

Here's how utility technicians use routine maintenance:
  • Performed routine maintenance on industrial equipment.
  • Provided oversight as to the scheduling of routine maintenance work during the morning hours.

8. Plumbing

Here's how utility technicians use plumbing:
  • Repair, maintain and install interior plumbing fixtures, Sinks, Toilet, Showers, Urinals and associated fittings and valves.
  • Job duties: Installation of plumbing, heating systems, fire hydrant, compressed air and fuel storage.

9. Cleanliness

Here's how utility technicians use cleanliness:
  • Maintained cleanliness of my department, relieved operators for breaks and filled in for operators during vacations.
  • Mill Creek, OK Uphold OSHA/MSHA safety standards while maintaining plant cleanliness and machinery operations.

10. OSHA

Here's how utility technicians use osha:
  • Assisted foreman with OSHA safety administration.
  • Assisted in liquefying and vaporizing liquid natural gas (LNG), adhering to strict OSHA and company safety requirements.

11. Safety Regulations

Here's how utility technicians use safety regulations:
  • Cleaned the inside of buses using the proper chemicals for proper situations while following health and safety regulations.
  • Learned and practiced trench safety regulations, hard hat and vest policies.

12. CDL

Here's how utility technicians use cdl:
  • Assisted CDL Compliance Officer with record keeping and fleet management.
  • Operate trucks and other vehicles requiring a CDL.

13. Water Distribution

Water distribution is a system of pipes and plumbing that transfer drinkable water from a treatment plant to residential and commercial buildings. The water supply system must align with district requirements so that all homes, buildings, and emergency services have access to the water lines.

Here's how utility technicians use water distribution:
  • Repaired and maintained the water distribution, sewer collection, and storm drain systems for the Cy-Fair/ Cypress MUD districts.
  • Perform daily inspections and repairs to maintain and operate the City's water distribution system.

14. Ammonia

Here's how utility technicians use ammonia:
  • Developed and maintained Ammonia Process Safety Management Program.
  • Operate and Service Ammonia Refrigeration system.

15. Scrubbers

Here's how utility technicians use scrubbers:
  • Control Operation of scrubbers, regeneration, and refrigeration equipment.
  • Control two wet scrubbers, induced draft fans and forced draft fans.
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List of utility technician skills to add to your resume

Utility technician skills

The most important skills for a utility technician resume and required skills for a utility technician to have include:

  • Customer Service
  • Ladders
  • Safety Procedures
  • HVAC
  • Cranes
  • Preventive Maintenance
  • Routine Maintenance
  • Plumbing
  • Cleanliness
  • OSHA
  • Safety Regulations
  • CDL
  • Water Distribution
  • Ammonia
  • Scrubbers
  • Data Entry
  • Air Compressors
  • Plant Equipment
  • Safety Rules
  • Hand Tools
  • Loaders
  • Shovels
  • DOT
  • Fire Protection
  • Perform Routine Maintenance
  • Pallets
  • GMP
  • Water Treatment
  • Compressed Air Systems
  • Utility Tech
  • Mowing
  • Work Ethic
  • Torches
  • PPE
  • Condensers
  • General Maintenance
  • Waste Water
  • Dump Truck
  • Ventilation
  • Safety Standards
  • Sewer Lines
  • PLC
  • Cooling Towers
  • Quality Checks
  • Electrical Systems
  • Water Systems

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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