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Utility teller skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical utility teller skills. We ranked the top skills for utility tellers based on the percentage of resumes they appeared on. For example, 20.1% of utility teller resumes contained loan payments as a skill. Continue reading to find out what skills a utility teller needs to be successful in the workplace.

10 utility teller skills for your resume and career

1. Loan Payments

Here's how utility tellers use loan payments:
  • Processed transactions such as deposits, loan payments, withdrawals, credit card payments, etc.
  • Performed basic transactions including answering general inquiries and administering customer transactions and loan payments.

2. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how utility tellers use customer transactions:
  • Provide excellent customer service, my most important task Perform day-to-day teller activities which included customer transactions (i.e.
  • Processed customer transactions Balanced accurately a cash drawer with a $15,000 limit Resolved customer inquiries to their accounts Community

3. Process Deposits

Here's how utility tellers use process deposits:
  • Process deposits in accordance with specified customer requirements while under constant camera coverage.
  • Process deposits and verify legitimacy of withdrawals during customer transactions.

4. Foreign Currency

Foreign currency is a medium of exchange made of coin or paper that is printed and used in other countries. A foreign currency cannot be used to buy goods and services in any country other than the one in which it was printed unless the government of that country approves its use. Banks trade foreign currencies either by the actual handling of currency or checks or by establishing balances in foreign currency with banks in those countries.

Here's how utility tellers use foreign currency:
  • Processed customer deposits, monetary transactions, ordering of foreign currency and balanced cash drawer.
  • Processed and exchanged foreign currency, and maintained balancing in a very fast-paced environment.

5. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how utility tellers use atm:
  • Process transactions, ATM, assisted Head Teller, balance and secure vault nightly contains over $850,000.
  • Operate multiple computers, ATM, Hogan, Wizard, 10 Key Calculators.

6. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how utility tellers use financial transactions:
  • Processed customer transactions using computerized methods, accurately recorded financial transactions, generated receipts, and serviced ATM and Vault area.
  • Provided retail and commercial customers with excellent service by processing a variety of financial transactions accurately and efficiently.

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7. Bank Products

Those products which a bank offers to its customers are called bank products. There a variety of services that a bank offers to attract customers. Some of the banking products/ services are: giving loans, overdrafts, check payments, exchange of foreign currency, consultancy services credit, debit and ATM cards, home and online banking.

Here's how utility tellers use bank products:
  • Pursued on-going education of bank products offered, services and other lines of business.
  • Handled customers transactions w/confidentiality *Sold bank products *Back up vault teller

8. Customer Inquiries

Here's how utility tellers use customer inquiries:
  • Provided Customer service and Cashier duties with a professional attitude and demeanor * Maintained Customer Records * Handled Customer inquiries and transactions
  • Resolved customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

9. Cash Drawers

Here's how utility tellers use cash drawers:
  • Prepared bank deposits at night, balanced cash drawers, and assisted with supervisory duties whenever possible.
  • Managed teller schedules, completed reports, audited teller cash drawers and vaults.

10. Cash Control

Here's how utility tellers use cash control:
  • Prepare and verify tills for processing Provide support in maintaining the daily operations of one of the two Cash Control facilities.
  • Exercised independent judgment and maintained accurate cash control to prevent company loss through fraudulent activity.
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List of utility teller skills to add to your resume

Utility teller skills

The most important skills for a utility teller resume and required skills for a utility teller to have include:

  • Loan Payments
  • Customer Transactions
  • Process Deposits
  • Foreign Currency
  • ATM
  • Financial Transactions
  • Bank Products
  • Customer Inquiries
  • Cash Drawers
  • Cash Control

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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