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Become An Utility Worker

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Working As An Utility Worker

  • Inspecting Equipment, Structures, or Material
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Getting Information
  • Repairing and Maintaining Mechanical Equipment
  • $23,000

    Average Salary

What Does An Utility Worker Do

General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings. They paint, repair flooring, and work on plumbing, electrical, and air-conditioning and heating systems.

Duties

General maintenance and repair workers typically do the following:

  • Maintain and repair machines, mechanical equipment, and buildings
  • Fix or replace faulty electrical switches, outlets, and circuit breakers
  • Inspect and diagnose problems and figure out the best way to correct them
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly
  • Assemble and set up machinery or equipment
  • Plan repair work using blueprints or diagrams
  • Do general cleaning and upkeep of buildings and properties
  • Order supplies from catalogs and storerooms
  • Meet with clients to estimate repairs and costs
  • Keep detailed records of their work

General maintenance and repair workers are hired for maintenance and repair tasks that are not complex enough to need the specialized training of a licensed tradesperson, such as a plumber or electrician.

These workers are also responsible for recognizing when a job is above their skill level and requires the expertise of an electrician; a carpenter; a heating, air-conditioning, and refrigeration mechanic or installer; or a plumber, pipefitter, or steamfitter.

General maintenance and repair workers may fix plaster or drywall. They may fix or paint roofs, windows, doors, floors, woodwork, and other parts of buildings.

They also maintain and repair specialized equipment and machinery in cafeterias, laundries, hospitals, stores, offices, and factories.

General maintenance and repair workers get supplies and repair parts from distributors or storerooms to fix problems. They use common hand and power tools, such as screwdrivers, saws, drills, wrenches, and hammers to fix, replace, or repair equipment and parts of buildings.

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How To Become An Utility Worker

Jobs in this field typically do not require any formal education beyond high school. General maintenance and repair workers often learn their skills on the job. They start by doing simple tasks and watching and learning from skilled maintenance workers.

Education

Many maintenance and repair workers learn some basic skills in high school shop or technical education classes, postsecondary trade or vocational schools, or community colleges.

Courses in mechanical drawing, electricity, woodworking, blueprint reading, mathematics, and computers are useful. Maintenance and repair workers often do work that involves electrical, plumbing, heating, and air-conditioning systems or painting and roofing tasks. Workers need a good working knowledge of many repair and maintenance tasks.

Practical training, available at many adult education centers and community colleges, is another option for workers to learn tasks such as drywall repair and basic plumbing.

Training

General maintenance and repair workers usually start by watching and learning from skilled maintenance workers. They begin by doing simple tasks, such as fixing leaky faucets and replacing lightbulbs. After gaining experience, general maintenance and repair workers move on to more difficult tasks, such as overhauling machinery or building walls.

Some general maintenance and repair workers learn their skills by assisting other types of repair or construction workers, including machinery repairers, carpenters, or electricians.

Licenses, Certifications, and Registrations

Licensing requirements vary by state and locality. For more complex tasks, workers may need to be licensed in a particular specialty, such as electrical or plumbing work.

Advancement

Some maintenance and repair workers decide to train in one specific craft and become craftworkers, such as electricians, heating and air-conditioning mechanics, or plumbers.

Other maintenance workers eventually open their own repair or contracting business. However, those who want to become a project manager or own their own business may need some postsecondary education or a degree in construction management. For more information, see the profile on construction managers.

Within small organizations, promotion opportunities may be limited.

Important Qualities

Customer-service skills. These workers interact with customers on a regular basis. They need to be friendly and able to address customers’ questions.

Dexterity. Many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination.

Troubleshooting skills. Workers find, diagnose, and repair problems. They perform tests to figure out the cause of problems before fixing equipment.

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Utility Worker Career Paths

Utility Worker
Machine Operator Driver Foreman
Superintendent
8 Yearsyrs
Machine Operator Technician Field Service Technician
Service Manager
6 Yearsyrs
Machine Operator Maintenance Technician Electrician
Maintenance Supervisor
7 Yearsyrs
Driver Foreman Superintendent
Construction Manager
9 Yearsyrs
Driver Foreman Manager
Area Manager
7 Yearsyrs
Security Officer Officer Manager
Plant Manager
11 Yearsyrs
Security Officer Technician Maintenance Supervisor
Maintenance Manager
9 Yearsyrs
Security Officer Officer Supervisor
Warehouse Manager
5 Yearsyrs
Delivery Driver Technician Maintenance Supervisor
Maintenance Director
11 Yearsyrs
Delivery Driver Field Service Technician Supervisor
Site Manager
7 Yearsyrs
Delivery Driver Field Service Technician Owner
Facilities Manager
7 Yearsyrs
Maintenance Technician Electrician Maintenance Supervisor
Assistant Maintenance Supervisor
5 Yearsyrs
Maintenance Technician Electrician Maintenance Manager
Facilities Maintenance Manager
10 Yearsyrs
Security Guard Officer Owner/Operator
General Contractor
5 Yearsyrs
Certified Nursing Assistant Team Leader Warehouse Manager
Warehouse Operations Manager
7 Yearsyrs
Security Guard Service Technician Hvac Technician
Maintenance Technician Supervisor
5 Yearsyrs
Package Handler Service Technician Hvac Technician
Maintenance Lead Technician
7 Yearsyrs
Service Technician Hvac Technician Maintenance Lead Technician
Maintenance Lead Person
6 Yearsyrs
Operator Electronics Technician Maintenance Electrician
Senior Maintenance Technician
8 Yearsyrs
Mechanic Installation Technician Low Voltage Technician
Satellite Technician
5 Yearsyrs
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Do you work as an Utility Worker?

Help others decide if this is a good career for them

Do you work as an Utility Worker?

Utility Worker Demographics

Gender

Male

73.2%

Female

16.7%

Unknown

10.1%
Ethnicity

White

64.0%

Hispanic or Latino

13.7%

Black or African American

13.1%

Asian

6.1%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

70.5%

French

8.9%

Portuguese

2.1%

Arabic

2.1%

Swedish

1.7%

German

1.7%

Japanese

1.7%

Vietnamese

1.3%

Carrier

1.3%

Italian

1.3%

Chinese

1.3%

Dakota

1.3%

Mandarin

0.8%

Hmong

0.8%

Thai

0.8%

Polish

0.8%

Swahili

0.4%

Korean

0.4%

Danish

0.4%

Khmer

0.4%
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Utility Worker Education

Schools

University of Phoenix

16.0%

The Academy

12.2%

Grand Rapids Community College

7.6%

University of Missouri - Saint Louis

5.7%

Houston Community College

5.1%

Ashford University

4.2%

Liberty University

3.9%

Grand Valley State University

3.7%

Community College of Philadelphia

3.7%

University of Georgia

3.7%

Lansing Community College

3.7%

Michigan State University

3.6%

Eastern Michigan University

3.4%

Southwest Tennessee Community College

3.4%

Pennsylvania State University

3.4%

Purdue University

3.4%

Washtenaw Community College

3.3%

Wayne County Community College District

3.3%

Wayne State University

3.3%

Everest Institute

3.3%
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Majors

Business

20.7%

General Studies

10.9%

Criminal Justice

8.5%

Computer Science

5.0%

Automotive Technology

4.5%

Accounting

4.4%

Precision Metal Working

4.3%

Nursing

3.7%

Electrical Engineering Technology

3.6%

Psychology

3.6%

Electrical Engineering

3.5%

Communication

3.3%

Medical Assisting Services

3.3%

Education

3.3%

Culinary Arts

3.2%

Graphic Design

3.1%

Liberal Arts

3.0%

Health Care Administration

2.9%

Kinesiology

2.8%

Heating And Air Conditioning

2.4%
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Degrees

Other

46.4%

Bachelors

21.3%

Associate

16.3%

Certificate

9.4%

Diploma

3.8%

Masters

2.0%

License

0.7%

Doctorate

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$23,000
View Detailed Salary Report
$15,000
Min 10%
$23,000
Median 50%
$23,000
Median 50%
$23,000
Median 50%
$23,000
Median 50%
$23,000
Median 50%
$23,000
Median 50%
$23,000
Median 50%
$35,000
Max 90%
Best Paying Company
Packaging Corporation of America
Highest Paying City
Anchorage, AK
Highest Paying State
Alaska
Avg Experience Level
2.3 years
How much does a Utility Worker make at top companies?
The national average salary for an Utility Worker in the United States is $23,589 per year or $11 per hour. Those in the bottom 10 percent make under $15,000 a year, and the top 10 percent make over $35,000.

How Would You Rate The Salary Of an Utility Worker?

Have you worked as an Utility Worker? Help other job seekers by rating your experience as an Utility Worker.

Top Skills for An Utility Worker

  1. Kitchen Equipment
  2. Safety Standards
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Maintained clean work environment at all times.- Complied with safety standards wearing personal protective equipment when necessary.
  • Utilized strong customer service skills to deliver quality products with requested specifications.
  • Assisted the chief with meal preparation, served meals to guests, cleaned dishes, prepared tables for meals
  • Keep kitchen safe and clean for employees to work throughout, wash dishes, stock, unload delivery trucks

How Would You Rate Working As an Utility Worker?

Are you working as an Utility Worker? Help us rate Utility Worker as a Career.

Top Utility Worker Employers

Jobs From Top Utility Worker Employers

Utility Worker Videos

For Gas Employees, PG&E's Culture of Safety Begins with a Boot Camp

Mom and Kids Watched as Utility Worker Allegedly Beat Dogs With Pipe Wrench

Criminals Posing as Utility Workers

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