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Utility worker skills for your resume and career

15 utility worker skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Assisted customers and provided exceptional customer service * Restocked freshening products * Washed dishes and maintained a clean and sanitary environment
- Provide excellent support to co-workers, managers and excellent customer service to external and internal cafeteria customers and patients.
2. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Followed and performed correct safety procedures to insure safety.
- Maintained Safety Procedures and performed lockout tag out procedures.
3. Cleanliness
- Maintained cleanliness of dining area and restrooms* Assisted in maintaining the cleanliness of kitchen area* Performed additional duties assigned by Supervisor
- Prepare dishes for events/employee using proper equipment- Organize dishes- Maintain area cleanliness
4. Rehabilitation
- Worked in lift station construction, rehabilitation, & assisted with startups of finished lift stations.
5. Kitchen Utensils
Kitchen utensils are small helpful tools for cooking and kitchen use. Any task can simply not be performed if correct kitchen utensils are not being used. Kitchen utensils can be used while cooking something, holding food, and any other kitchen related task that comes to one's mind.
- Maintained a clean facility by sanitizing and sterilizing kitchen utensils and appliances.
- Clean and sanitized pots & pans & kitchen utensils following proper (3) sink compartment method.
6. Food Service
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
- Communicate appropriately with all food service staff, supervisors, other facility staff and listen effectively.
- Performed maintenance of automated dish washing and disposal equipment for Military Food Service Corporation.
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- Maintained clean work environment at all times.- Complied with safety standards wearing personal protective equipment when necessary.
- Assured adherence to utility safety standards, applicable laws and regulations.
8. Hand Tools
- Disconnected and/or removed defective or unauthorized meters, using hand tools.
- Remove old meter and perform Meter Install (following trained standards of practice), using hand tools and/or power tools.
9. CDL
- Experience driving CDL Straight Truck as a relief warehouse person, 1978-2011.
- Obtained a CDL class A Texas license.....
10. Dishwashers
- Loaded cafeteria trays/silverware/cookware into commercial dishwasher.
- Worked as a Line Cook, Prep Cook, Banquet Cook, Employee Break Room, Restaurant Salad Bar, and Dishwasher
11. Work Tables
- Sweep, mop floors, wash, work tables, and walls of the refrigerators using designated chemicals.
- Clean and sanitize work tables, walls, refrigerators and meat blocks.
12. Kitchen Equipment
Kitchen Equipment refers to all those essential items which are crucial for the task of cooking.
- Operated commercial dishwasher for a large hotel restaurant Cleaned and sanitized all kitchen equipment Disposed of trash in appropriately.
- Performed a variety of kitchen duties using industrial kitchen equipment, working effectively as part of a large team.
13. Safety Rules
Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.
- Report on time and follow all safety rules and guidelines and help other team members when needed.
- Followed all prescribed safety rules and regulations, and wore all protective clothing and equipment.
14. Preventive Maintenance
- Designed and implemented a preventive maintenance plan.
- Performed preventive maintenance on equipment operated.
15. PPE
Personal protective equipment is an item of protective clothing such as goggles, helmets, or other garments meant to protect the body from injury.
- Practiced safe work methods by using harness, PPE and following all tie off procedures as per policy of Total.
- Ground Labor for paper mill, use of PPE, maintained all safety precautions.
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List of utility worker skills to add to your resume

The most important skills for a utility worker resume and required skills for a utility worker to have include:
- Customer Service
- Safety Procedures
- Cleanliness
- Rehabilitation
- Kitchen Utensils
- Food Service
- Safety Standards
- Hand Tools
- CDL
- Dishwashers
- Work Tables
- Kitchen Equipment
- Safety Rules
- Preventive Maintenance
- PPE
- Pallet Jack
- Dump Truck
- Snow Removal
- Sewer Lines
- Mowing
- General Maintenance
- Routine Maintenance
- Safety Regulations
- Quality Standards
- Water Mains
- Traffic Control
- Fire Hydrants
- Rakes
- Hand Trucks
- Hazardous Materials
- Cooking Equipment
- Eye Wash Stations
- Water Lines
- Mop Floors
- Water Meters
- Service Line
- Shovels
- Perform Routine Maintenance
- Scrubbers
- Assembly Line
- Trash Removal
- Taps
- End Loaders
- Delivery Truck
- Machine Operators
- Squeegees
- Mowers
- Industrial Cleaning
Updated January 8, 2025