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Utility worker skills for your resume and career

Updated January 8, 2025
5 min read
Utility worker example skills
Below we've compiled a list of the most critical utility worker skills. We ranked the top skills for utility workers based on the percentage of resumes they appeared on. For example, 22.7% of utility worker resumes contained customer service as a skill. Continue reading to find out what skills a utility worker needs to be successful in the workplace.

15 utility worker skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how utility workers use customer service:
  • Assisted customers and provided exceptional customer service * Restocked freshening products * Washed dishes and maintained a clean and sanitary environment
  • Provide excellent support to co-workers, managers and excellent customer service to external and internal cafeteria customers and patients.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how utility workers use safety procedures:
  • Followed and performed correct safety procedures to insure safety.
  • Maintained Safety Procedures and performed lockout tag out procedures.

3. Cleanliness

Here's how utility workers use cleanliness:
  • Maintained cleanliness of dining area and restrooms* Assisted in maintaining the cleanliness of kitchen area* Performed additional duties assigned by Supervisor
  • Prepare dishes for events/employee using proper equipment- Organize dishes- Maintain area cleanliness

4. Rehabilitation

Here's how utility workers use rehabilitation:
  • Worked in lift station construction, rehabilitation, & assisted with startups of finished lift stations.

5. Kitchen Utensils

Kitchen utensils are small helpful tools for cooking and kitchen use. Any task can simply not be performed if correct kitchen utensils are not being used. Kitchen utensils can be used while cooking something, holding food, and any other kitchen related task that comes to one's mind.

Here's how utility workers use kitchen utensils:
  • Maintained a clean facility by sanitizing and sterilizing kitchen utensils and appliances.
  • Clean and sanitized pots & pans & kitchen utensils following proper (3) sink compartment method.

6. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how utility workers use food service:
  • Communicate appropriately with all food service staff, supervisors, other facility staff and listen effectively.
  • Performed maintenance of automated dish washing and disposal equipment for Military Food Service Corporation.

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7. Safety Standards

Here's how utility workers use safety standards:
  • Maintained clean work environment at all times.- Complied with safety standards wearing personal protective equipment when necessary.
  • Assured adherence to utility safety standards, applicable laws and regulations.

8. Hand Tools

Here's how utility workers use hand tools:
  • Disconnected and/or removed defective or unauthorized meters, using hand tools.
  • Remove old meter and perform Meter Install (following trained standards of practice), using hand tools and/or power tools.

9. CDL

Here's how utility workers use cdl:
  • Experience driving CDL Straight Truck as a relief warehouse person, 1978-2011.
  • Obtained a CDL class A Texas license.....

10. Dishwashers

Here's how utility workers use dishwashers:
  • Loaded cafeteria trays/silverware/cookware into commercial dishwasher.
  • Worked as a Line Cook, Prep Cook, Banquet Cook, Employee Break Room, Restaurant Salad Bar, and Dishwasher

11. Work Tables

Here's how utility workers use work tables:
  • Sweep, mop floors, wash, work tables, and walls of the refrigerators using designated chemicals.
  • Clean and sanitize work tables, walls, refrigerators and meat blocks.

12. Kitchen Equipment

Kitchen Equipment refers to all those essential items which are crucial for the task of cooking.

Here's how utility workers use kitchen equipment:
  • Operated commercial dishwasher for a large hotel restaurant Cleaned and sanitized all kitchen equipment Disposed of trash in appropriately.
  • Performed a variety of kitchen duties using industrial kitchen equipment, working effectively as part of a large team.

13. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how utility workers use safety rules:
  • Report on time and follow all safety rules and guidelines and help other team members when needed.
  • Followed all prescribed safety rules and regulations, and wore all protective clothing and equipment.

14. Preventive Maintenance

Here's how utility workers use preventive maintenance:
  • Designed and implemented a preventive maintenance plan.
  • Performed preventive maintenance on equipment operated.

15. PPE

Personal protective equipment is an item of protective clothing such as goggles, helmets, or other garments meant to protect the body from injury.

Here's how utility workers use ppe:
  • Practiced safe work methods by using harness, PPE and following all tie off procedures as per policy of Total.
  • Ground Labor for paper mill, use of PPE, maintained all safety precautions.
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List of utility worker skills to add to your resume

Utility worker skills

The most important skills for a utility worker resume and required skills for a utility worker to have include:

  • Customer Service
  • Safety Procedures
  • Cleanliness
  • Rehabilitation
  • Kitchen Utensils
  • Food Service
  • Safety Standards
  • Hand Tools
  • CDL
  • Dishwashers
  • Work Tables
  • Kitchen Equipment
  • Safety Rules
  • Preventive Maintenance
  • PPE
  • Pallet Jack
  • Dump Truck
  • Snow Removal
  • Sewer Lines
  • Mowing
  • General Maintenance
  • Routine Maintenance
  • Safety Regulations
  • Quality Standards
  • Water Mains
  • Traffic Control
  • Fire Hydrants
  • Rakes
  • Hand Trucks
  • Hazardous Materials
  • Cooking Equipment
  • Eye Wash Stations
  • Water Lines
  • Mop Floors
  • Water Meters
  • Service Line
  • Shovels
  • Perform Routine Maintenance
  • Scrubbers
  • Assembly Line
  • Trash Removal
  • Taps
  • End Loaders
  • Delivery Truck
  • Machine Operators
  • Squeegees
  • Mowers
  • Industrial Cleaning

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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