How To Become A Utilization Coordinator: What It Is and Career Path

What is a utilization coordinator and how to become one

Updated January 8, 2025

4 min read

There are a lot of logistics involved in getting people the healthcare that they need. Appointments need to be made, schedules for medical professionals who are often working in several different places need to be managed, and information needs to be shared with insurance companies.

The utilization coordinator manages all these administrative tasks and more so that medical professionals can do their jobs and patients can focus on recovery. The utilization coordinator usually works in a medical office or hospital and makes sure that all resources are being used effectively. This could include preventing scheduling conflicts, sharing information with medical professionals, and wrangling insurance companies to cover benefits for patients.

A utilization coordinator needs to be highly organized in order to manage all the details that make a medical office tick smoothly. While some have bachelor's or master's degrees, that isn't necessary to succeed in this role since practical experience is more important.

ScoreUtilization CoordinatorUS Average

Salary

3.7

Avg. Salary $47,791

Avg. Salary $59,228

Stability level

8.0

Growth rate 6%

Growth rate 0.3%

Diversity

4.2

Race

American Indian and Alaska Native 0.64%

Asian 5.30%

Black or African American 9.06%

Hispanic or Latino 19.26%

Unknown 4.73%

White 61.00%

Gender

female 67.78%

male 32.22%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a utilization coordinator

Explore utilization coordinator education requirements

Most common utilization coordinator degrees

Bachelor's

42.4 %

Associate

24.6 %

Master's

10.9 %

Start to develop specific utilization coordinator skills

Skills	Percentages
Patients	16.64%
Utilization Management	11.33%
Patient Care	8.40%
Medical Terminology	5.70%
Data Entry	5.45%

Complete relevant utilization coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New utilization coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a utilization coordinator based on U.S. Bureau of Labor Statistics data and data from real utilization coordinator resumes.

Research utilization coordinator duties and responsibilities

Manage and coordinate authorization of denial letters and request for appeals with all levels of services.
Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
Perform accurate verification of eligibility and benefits as well as advanced application of CPT, ICD-9 and ICD-10 codes.
Assign accurate ICD-9 and CPT codes to request services for referral and authorization processing.

Prepare your utilization coordinator resume

When your background is strong enough, you can start writing your utilization coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a utilization coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable utilization coordinator resume templates

Build a professional utilization coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your utilization coordinator resume.