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UTS Group Remote jobs

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  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Brandon, FL jobs

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 1d ago
  • Senior SAP Developer - ETL / REMOTE

    Robinson Group 4.2company rating

    Reading, PA jobs

    Robinson Group has been retained to fill a newly created role in a newly created team- a Senior SAP Developer (ETL) - real REMOTE Technically strong team that is using innovative approaches, the latest technology, and strong collaboration. *This fully remote position will be part of a $17B organization but has the flexibility and mindset of a start up organization. *Growing, smart, and fully supported team that will have you leading the integration of SAP data primarily from SAP ECC and SAP S/4 HANA-into a unified, cloud-based Enterprise Data Platform (EDP). This role needs deep expertise in SAP data structures, combined with strong experience in enterprise ETL development using cloud-native technologies. As a Senior SAP Developer (ETL), you will play a key role in designing and implementing scalable data pipelines that extract, transform, and harmonize data from SAP systems into canonical models for analytics, reporting, and machine learning use cases. You will partner closely with data engineers, architects, and SAP subject matter experts to ensure accuracy, performance, and alignment with business requirements. This role will support a variety of high-impact projects focused on enabling cross-ERP visibility, operational efficiency, and data-driven decision-making across finance, manufacturing, and supply chain functions. Your contributions will help standardize critical datasets and accelerate the delivery of insights across the organization. Your skillset: Strong experience in SAP ECC and SAP HANA SAP Datasphere (building ETL pipelines) Architect and implement ETL pipelines to extract data from SAP ECC / HANA / Datasphere Design and build robust, scalable ETL/ELT pipelines to ingest data into Microsoft cloud using tools such as Azure Data Factory, or Alteryx. Analyze/interpret SAP's internal data models while working also closely with both SAP functional and technical teams Lead the end to end data integration process for SAP ECC Leverage knowledge of HANA DW to support reporting and semantic modeling Strong communication capabilities as it relates to interfacing with supply chain and finance business leaders Strong cloud knowledge (Azure is preferable, GCP, AWS, Fabric) Ability to model data/ modeling skills Expose/experience with Python (building data transformations in SQL and Python) Your background: Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field. 10 years of IT experience, with 8 years of SAP experience (SAP ECC and SAP S/4HANA). Hands-on experience with Azure cloud data services including Synapse Analytics, Data Lake Storage, SQL DB. Experience building cloud-native applications, for example with Microsoft Azure, AWS or GCP
    $92k-116k yearly est. 2d ago
  • Enterprise Applications Manager

    Exponential Power 3.7company rating

    Menomonee Falls, WI jobs

    We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems. This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems. This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role. Key Responsibilities: Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules. Design, implement, and maintain integrations using Celigo and other middleware/API tools. Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions. Develop and maintain custom scripts, workflows, and automation within NetSuite. Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability. Create and maintain comprehensive documentation for systems, processes, and configurations. Deliver end-user training and support to ensure effective system adoption and usage. Manage data integrity, identity access, and governance processes across platforms. Monitor system performance and proactively identify opportunities for improvement. Desired Qualifications: 5+ years of experience administering and developing within NetSuite ERP. Hands-on experience with NetSuite FSM. Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo). Strong understanding of business processes across finance, operations, and service delivery. Proven ability to gather and analyze complex business requirements. Experience in testing, documentation, and user training. Familiarity with data governance and identity management best practices. Excellent communication and project management skills. Ability to work independently in a remote environment. Why Join Us? Fully remote work environment within the United States Opportunity to lead and shape enterprise systems strategy Collaborative and innovative team culture Competitive compensation and benefits Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k). Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.
    $99k-127k yearly est. 2d ago
  • Magento Platform & Integration Engineer

    Phillips Pet Food & Supplies 4.4company rating

    Easton, PA jobs

    Employment Type: Full-Time Join our team and help power a seamless eCommerce experience! We're looking for a Magento Platform & Integration Engineer to strengthen and expand our Magento 2 ecosystem and the integrations that connect it to our core business systems. This role is perfect for someone who thrives on building scalable solutions, optimizing performance, and ensuring systems communicate flawlessly. What You'll Do Magento Platform Engineering Develop, customize, and maintain Magento 2 modules and backend functionality. Optimize performance (indexing, caching, database queries) and troubleshoot complex issues. Maintain and update third-party Magento extensions. Systems Integration & Automation Build and maintain integrations between Magento and ERP, WMS, CRM, payment gateways, and customer experience tools. Use platforms like Celigo or Mulesoft to automate and monitor data flows. Develop and maintain REST/SOAP/GraphQL API connections. Ensure accurate, real-time data exchange across platforms. What We're Looking For 3-5+ years of Magento 2 development experience in production environments. Strong coding skills in C#, .NET, PHP, MySQL, JavaScript, HTML, and CSS. Experience with integration platforms (Celigo, Mulesoft) and API-driven workflows. Familiarity with front-end frameworks like Tailwind and Alpine. Proficiency with Git and collaborative development workflows. Strong problem-solving skills and ability to work independently. Bonus Points For Adobe Certified Magento Developer. Experience with Hyvä or modern Magento front-end frameworks. Background in cross-platform integrations (OMS/WMS/ERP). B2B/B2C workflow experience. Familiarity with Algolia, Klevu, HawkSearch. BS/MS in Computer Science or related field. Why You'll Love Working Here Flexible and remote work options. Great benefits: health, dental, vision, disability, life, 401(k). Paid time off and company events. A collaborative team that values innovation and growth. Ready to make an impact? Apply now and help us build the future of e-commerce!
    $91k-118k yearly est. 1d ago
  • Security Solutions Specialist I

    SMC Infrastructure Solutions 4.6company rating

    Virginia jobs

    About the Company We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment. About the Role We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment. Responsibilities Develop project installation plans, equipment lists, and configuration documentation. Coordinate schedules, programming requirements, material needs, and installation workflows. Prepare system configuration files, naming conventions, credential programming, and database updates. Review engineered drawings, perform red-line updates, and maintain accurate as-built documentation. Create and maintain client-specific documentation, user guides, and maintenance records. Conduct system testing protocols and prepare written test reports. Communicate progress, risks, and recommendations to project managers and clients. Track job status and prepare weekly project status updates. Serve as a customer point of contact for configuration, access rights, and programming support. Review system performance and recommend improvements. Qualifications A.S. or A.A.S. in Technology, Engineering, or a related field (Bachelor's preferred). 0-3+ years of experience in security systems or low-voltage integration. Experience with access control, CCTV/VMS, and intrusion systems preferred. Required Skills Strong organizational skills and ability to manage multiple projects. Ability to exercise independent judgment and recommend solutions. Strong communication skills with clients and internal teams. Understanding of low-voltage systems, networking basics, and device integration. Proficiency with documentation tools, spreadsheets, and project planning software. Ability to interpret specifications, drawings, and system diagrams. Preferred Skills Experience with access control, CCTV/VMS, and intrusion systems preferred. SMC is an equal opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected classification as established under federal, state, or local law.
    $54k-98k yearly est. 3d ago
  • Technical Account Manager

    Infosight, Inc. 4.0company rating

    Hialeah, FL jobs

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance Technical Account Manager (TAM) Compensation: Base $65 to 85K with an annual OTE of $130K to $150K About InfoSight Inc.: InfoSight Inc. is a leading provider of cybersecurity solutions. We specialize in helping organizations protect their critical assets and data. We deliver comprehensive services that address the challenges of today's complex security landscape. Position Overview: The Technical Account Manager (TAM) at InfoSight Inc. will act as a trusted advisor and primary point of contact for our clients, bridging the gap between technical teams and customers. The TAM will provide strategic technical guidance, support, and training, ensuring our clients maximize the value of our products and services. Key Responsibilities: Prospecting: Daily use of cadences, including cold calling, emailing, and LinkedIn Sales Navigator. Responsible for weekly and monthly KPIs. Training: Educate customers on how to use our products and services effectively to meet their needs. Customer Relationship Management: Build and maintain strong relationships with customers, manage renewals, and identify opportunities for upselling services. Product Knowledge: Understand customers' workflows, setups, and goals to help them optimize the use of InfoSight's products. Sales Support: Collaborate with sales teams to refine the sales process, offering technical advice on product features. Technical Guidance: Deliver strategic guidance to customers, helping them achieve the maximum benefit from InfoSight's offerings. Problem Solving: Proactively identify and address technical challenges before they become major issues. Training Recommendations: Suggest appropriate training for customers or provide direct training when applicable. Skills and Competencies: Minimum 2 years experience working for an MSP/MSSP, SOCaaS or other IT Service provider. Minimum of 1 year of experience in account management, inside sales, pre-sales support or business development with proven verifiable experience. Working knowledge of MS Azure/M365, Windows-based Networks, Firewalls, Network Devices, MSSP operations and Cybersecurity Assessments. An understanding of Risk Management and Regulatory Compliance principles. Working knowledge of Microsoft Office Solutions, Salesforce and Salesloft helpful. Strong communication skills with the ability to engage in diplomatic and goal-focused conversations with clients. High emotional intelligence and empathy. Proficiency in monitoring customer activity, documentation and attention to details. Why Join InfoSight Inc.: Join a dynamic team where you can grow your skills and make a real impact in the cybersecurity field. InfoSight Inc. offers a collaborative environment, professional growth opportunities, and the chance to work on the cutting edge of cybersecurity technology. This is a remote position.
    $130k-150k yearly 9d ago
  • Data Measurement & Reporting Advisor

    Accredo Health 4.8company rating

    Chattanooga, TN jobs

    Our Organization Cigna's Data Measurement and Reporting team is a dynamic, rapid and growth focused department. Attention to the execution of a strategic vision for enterprise data, and the delivery of carefully detailed analytics, strengthens our journey to become one of the most customer centric companies in the world. This role sits within the On Demand Reporting Team in Data Measurement and Reporting. The Ad Hoc team is responsible for a variety of functions including standard and custom report fulfillment, Our Team The On Demand Reporting Team supports the following reporting tools and fulfillment functions: Delivers ad hoc medical, pharmacy, clinical, and Cigna program information in the form of reports and extracts to clients, brokers, Sales, Underwriting and other partners Provides report support for CBH and EAP reports and tools Provides standard and non-standard tool and report support for our Facets Select clients Subject matter expertise HIPAA and policy/procedure workflow management for the fulfillment organization Core Responsibilities Responsible for development, assessment, monitoring, and execution phases of the data analysis process. Provide comprehensive consultation to business partners throughout the life cycle of a request (document business/technical requirements, create/execute test cases, and facilitate programs from beginning to end). Follow processes put into place regarding data governance, including but not limited to: Educating requestors on what is available based on account status Determining what constitutes minimum necessary for each request Perform routine and ad hoc (Drill-Down) analysis as it relates operational trending and quality processes. Maintain the reporting request queue, communicate with requestors, team members, and document all new requests. Become a subject matter expert on various Cigna products. Manage high complexity projects, including enhancements Collaborate with IT partners to ensure new development, enhancements or fixes meet business needs. This includes writing functional requirements, actively participating in system design reviews, reviewing test evidence, and participating in status meetings. Support management in the long-term strategy and defining of priorities Demonstrate and maintain deep breadth of knowledge on all product types and business processes Works independently with little to no guidance on complex issued. Takes initiative to create processes, procedures, or reports to help with the team/company Takes on new projects without being asked with little to no complaint Ability to answer questions with little to no guidance due to knowledge and expertise from research and contacts Team morale - encouragement and support of other team members. Providing guidance and knowledge. Cross functional awareness (SME of all trades) Manage the backlog of projects of medium to large complexity, including enhancements Ideal Candidates Will Offer: Minimum of 5 years' experience in health care/managed care with direct responsibility for analysis and data management with relational database concepts and reporting with strong preference for backgrounds with financial and utilization analysis BS degree in MIS, Engineering, Mathematics, Statistics, Business, Finance, Economics, Healthcare, Computer Science or equivalent mastery and training. Advance degree preferred In-depth understanding of managed care business processes, data (ETG, EBM, ICD10, CPT4, DRG, etc.), systems, case-mix adjustment, and applications for claims payment, providers, and utilization management. Expertise in the use of relational database concepts and applications, specifically use of SAS, SQL, Excel, Hyperion, Toad, Python and QMF Proficiency with Structured Query Language (SQL) procedure as a data retrieval tool. Specifically, the ability to write programs to perform queries on data and retrieve data from multiple tables/sources with SAS and SQL Ability to navigate organization, build SME relationships and assist with internal discussions and effectively represent subject matter expertise Demonstrate experience and complete all required testing across multiple data systems, including all testing planning and execution of pilots of new data feeds or infrastructure changes Experience with continuous quality improvement methods and tools Strong healthcare data experience and demonstrated understanding of the health delivery system. Proven experience in interpreting and translating complex business needs into technical requirements Strong data mining skills including the ability to perform research and conduct root cause analyses. Proven ability to effectively negotiate and solve problems in a complex organization Demonstrated excellent communication and interpersonal skills and ability to effectively organize/present information to various audiences to coordinate new business solutions Ability to quickly understand key aspects of data and applications as they relate to business functions Ability to work effectively independently, within a team or with matrix partners with some guidance while managing multiple tasks and meeting aggressive deadlines Comprehensive understanding of claim submissions claims payment processes, reporting concepts, database management, and financial concepts extremely helpful. Demonstrated leadership competencies with the ability to collaborate with others, establish working relationships and communicate effectively across the organization and at different levels. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 94,600 - 157,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $62k-89k yearly est. Auto-Apply 22d ago
  • Software Trainer-Remote

    ITW 4.5company rating

    Florida jobs

    Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions to the construction industry to increase profitability. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. The Software Trainer is responsible for educating Alpine software users how to use the products to do their jobs effectively. Responsibilities include teaching new designers the basics of the application as well as working with experienced designers to hone their skills and maximize the value that Alpine software provides. The training department plays a key role in enabling Alpine to bring on new business, and the Software Trainer works closely with new customers to get them up to speed on Alpine software so they can run their business efficiently. Software Trainers are expected to continually improve their own software skills as new features and products are implemented and released. Core Responsibilities: Travel to customers up to 50% Conduct New Designer training classes for existing Alpine customers Conduct Continuing Education classes for existing Alpine customers Conduct conversion training classes to convert users from competitor software to Alpine software as part of new business onboarding Host webinars to educate the broader Alpine customer base on important software features Work with internal software experts to improve personal software skills and learn new features as they are released Host internal training sessions to improve skillset of less experienced software support members Supply training content for Alpine's digital Learning Management System Qualifications At least 5 years of experience in the truss design industry Alpine truss design software experience strongly preferred Ability to travel up to 50% Ability to quickly learn new software Experience hosting software training sessions Experience interacting with customers Strong organizational skills Excellent verbal and written communication skills Professional Presentation skills Proven experience as a highly motivated, results-driven, self-starter Strong computer skills including MS Office Experience with Learning Management Systems a plus Bi-lingual with Spanish a plus Industry related software a plus Valid driver's license within state of residence and good driving record Additional Information ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly. Compensation Information: Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $68,000-$87,000 (highly experienced). ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $68k-87k yearly Auto-Apply 60d+ ago
  • Partnership Development Manager (Hybrid)

    AAA Brand 4.2company rating

    Lake Mary, FL jobs

    The Partnership Development Manager is responsible for driving business development within the Strategic Partnerships department, focusing on identifying, securing, and onboarding new partnerships while developing existing ones for the AAA Association. This role leads negotiations, establishes business terms, manages partnership programs, and coordinates with internal teams to maximize strategic value and ensure efficient onboarding. The manager leverages industry insights, creates business cases and value propositions, and communicates proactively to support the objectives of Strategic Partnerships. Duties & Responsibilities: Conducts business development activities for Strategic Partnerships, including identifying and contacting potential AAA partners to secure new relationships that meet established criteria. Performs thorough due diligence and develops business cases to support partnership decisions for prospective partners. Develops unique value propositions that deliver mutual benefits for AAA and its partners throughout the business development process. Defines business terms, leads negotiations, and manages the execution and renewal of partnership agreements. Initiates and oversees the launch and ongoing management of new partnership programs. Maintains a strong focus on urgency and maximizing value for the AAA Association in all partnership activities. Collaborate with internal teams within Strategic Partnerships and AAA Clubs to ensure an efficient business development pipeline and smooth onboarding of new partners. Serves as a subject matter expert in business development, providing guidance and expertise to the Strategic Partnerships group. Builds and leverages relationships, while monitoring industry trends and the competitive landscape to inform partnership targeting and management decisions. Prepares presentations, executive summaries, and other written communications to support business development activities, including business cases and value propositions. Communicates proactively and consistently with internal and external stakeholders, applying best practices to minimize errors and overcome barriers to achieving Strategic Partnerships objectives. Perform additional duties as assigned. Requirements, Competencies & Certifications: Encourages and supports the success of others. Demonstrates an awareness of strengths, limits, and areas to improve. Openly shares and solicits ideas through dialogue, with clear intentions and purpose. Uses time effectively; anticipates obstacles, adjusts priorities as needs change, and keeps others informed of progress. Strong written and oral communication skills. Excellent time management, organizational, and interpersonal skills; self-motivated and adaptable in a fast-paced, dynamic, deadline-driven environment. Advanced project management and implementation skills. Demonstrated experience in business development, execution, and partner negotiation. A self-starter with perseverance, operating with a sense of urgency. Executive-level presentation and writing skills. Excellent collaboration and teaming skills. Education & Experience: Bachelor's degree in Business Administration, Marketing, Economics, Communications, or a related field required. Five (5) or more years' experience in business development and partnership management, including demonstrated expertise in negotiation and execution of partnership agreements. This position will travel up to 25% of the time. Hiring Range: $78,040 - $98,330 This position is also eligible for participation in AAA, Inc.'s Annual Incentive Plan. AAA, Inc. is committed to paying competitively and equitably. The posted range for this position represents competitive compensation based on market data, internal equity, and the skills and requirements of the position. The compensation offered will depend on your qualifications and experience. AAA, Inc. supports a flexible work environment for our associates. We are committed to collaboration, innovation, and work-life balance, and offer a hybrid work model that allows for three days in the office and two days at home (or whenever you work best) each week. AAA, Inc. is not accepting unsolicited assistance from any search firms for this employment opportunity. All resumes submitted by search firms to any employee working at the AAA, Inc. offices, either by email, the Internet, or in any form and method, without a valid written Statement of Work in place for this position from AAA, Inc.'s Talent Acquisition Department, will be deemed the sole property of AAA, Inc.'s Office. No fee will be paid if the AAA, Inc. office hires the candidate due to the referral or through other means.
    $78k-98.3k yearly 37d ago
  • National OEM Sales Manager

    Ingersoll Rand 4.8company rating

    Dallas, TX jobs

    National OEM Sales Manager BH Job ID: BH-3406 SF Job Req ID: National OEM Sales Manager Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: National OEM Sales Manager Location: Remote - U.S. Based About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: This role, reporting to the Sales Director within the Precision Science and Technologies division at Ingersoll Rand, is responsible for leading OEM sales across North America (U.S. and Canada) for three brands: Ingersoll Rand Pump (IRP), MP Pump, and Oberdorfer Pump. The position focuses on driving growth and market penetration for rotary positive displacement and single-stage centrifugal pumps used across multiple industries, including chemical, petrochemical, transportation, energy, medical, construction, and agriculture. Responsibilities: * Determine sales strategies and goals for the region, fostering market penetration and growth to achieve ambitious sales targets. * Identify, select, develop, and support OEMs. * Develop strong OEM relationships, going high-wide-deep within organizations to build mindshare. * Provide valuable feedback to the Sales Director on OEM needs, competitive offerings, pricing strategy, and initiatives. * Lead pricing negotiations, technical specifications, and formal quotation processes for significant deals, ensuring effective execution by supporting OEMs. * Utilize CRM to track the status of inquiries, quotes, bids, and customer interactions, for streamlined sales process. * Qualify leads and conduct regular Business Reviews to assess performance. * Maintain up-to-date understanding of industry trends and technical developments that affect target markets. * Develop and deliver sales presentations. * Manage sales and product training programs. * Participate in sales forecasting and planning. Requirements: * Bachelors Degree in a Mechanical/Chemical Engineer or Business/Marketing with proven technical competence. A strong chemical, O&G, or water treatment background. * 5+ years of experience in the industrial process industry in a sales or business development capacity. Preference for OEM experience. Core Competencies: * Excellent oral and written communication skills, including formal presentations to diverse audiences * Strong data analysis and problem-solving abilities * Proven negotiation and closing skills * Demonstrated success in building and maintaining relationships * Strong interpersonal, networking, and organizational skills * Proficient in Microsoft Office, CRM, and ERP systems * Self-motivated, results-driven, customer-focused team player * High integrity, professionalism, and a positive, engaging attitude Preferences: * Product Knowledge: Understands fluid handling equipment. * Technical Sales: Uses technical knowledge to assess the potential application of company products, recommending solutions that meet customer needs, and advance the sales process. * Communication and Stakeholder Management: Effective communication with various stakeholders on a technical level, including Engineering, Purchasing, Customer Service, Quality, Project Team, and top management. Must be skilled at collaborating closely with customers in their development/ validation processes and guide pump specification and selection process favorably. * Familiarity with broad markets, competitive pricing, and OEM channels. * Previous experience inclusive of prospecting, securing, and managing large OEMs with annual sales over $250,000. Travel & Work Arrangements/Requirements * Fully remote position, with 40% to 60% overnight travel required. * Candidate must live in USA with easy access to a major airport. * Requires the ability to travel to Canada The total pay range for this role, not including incentive opportunities, is $110,000-$130,000 The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation. What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment - as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future. Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* TO APPLY: Please apply via our website Ingersoll Rand Careers by January 2026 in order to be considered for this position. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $110k-130k yearly 6d ago
  • Field Specialist - Riding Mowers (Remote Milwaukee Area)

    Ryobi 4.2company rating

    Milwaukee, WI jobs

    Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary
    $38k-47k yearly est. Auto-Apply 60d+ ago
  • Bilingual Customer Support Associate

    Wise PLC 4.3company rating

    Austin, TX jobs

    Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description As a Customer Support Associate at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empathy across phone, chat, and email - delivering outstanding customer experiences while adapting to change, navigating ambiguity, and upholding Wise's mission of money without borders. Key responsibilities * Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution. * Resolve Customer contacts and queries with sound judgment, empathy, and minimal escalation. * Meet performance targets across KPIs such as resolution rate, quality and handling time. * Demonstrate advanced product and process knowledge for the assigned region or queue. * Communicate clearly and professionally, adjusting tone and style based on customer context. * Maintain accurate records using standardized case-handling processes. * Follow security and data privacy procedures across all channels. * Proactively contribute to knowledge sharing, team discussions, and continuous improvement. * Take responsibility for your own learning and development through performance feedback, Wise's Career Map and coaching from Team Leads. * Embody and uphold Wise's values in daily interactions. Qualifications Professional Experience (Strongly Preferred): * 1 year minimum Customer-facing experience, preferably in fintech, banking, telecom, or global contact centers. Communication proficiency: * Fluency in English and the supported language for the role (where relevant). * Proficient in both written and verbal communication in English and Spanish. Work Schedule and Flexibility: * Flexibility in working hours and shifts. This can include morning, evening, weekend, and public holiday shifts when applicable. * Working hours will be fixed at the start of the month, but activities during the shift can be flexible. Work Environment: * Follow working from home guidelines where applicable. * Must be legally authorized to work in the assigned location. Ways of working: * Agents may be required to attend team calls and other internal activities, including but not limited to video interactions with other offices. * Open to feedback and coaching, with a clear desire for continuous improvement. Skills and Attributes: * Self-starter, able to work independently with knowledge resources, proactive, solution-oriented, and possess an ownership mindset. * Comfortable using prompting for AI tools e.g. ChatGPT, Google Gemini, etc. * Adaptability: Able to keep up with constant change, patient, and flexible. * Great fit with our values and company culture. Commitment to Diversity and Inclusion: * Commitment to fostering an inclusive and diverse work environment (DEI). Data Security and Compliance: * Data Security Awareness: Understanding and following data security procedures is critical, especially as data privacy regulations evolve. * Background Checks: Clean background checks when joining and clean re-checks. Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
    $29k-35k yearly est. 13d ago
  • Associate Lead, Category Leadership

    J.M. Smucker Co 4.8company rating

    Nashville, TN jobs

    Your Opportunity as the Associate Lead, Category Leadership - Dollar This role is responsible for creating customer-specific category management deliverables for both our Sales team and Customer Category Buyers, with emphasis on actionable category and shopper insights. Key responsibilities include customer development, retail execution, insight activation, and cross-functional collaboration. This position requires both data and business savvy, as well as effective communication and problem-solving skills. Location: Nashville, TN, Orrville, OH or Cincinnati, OH Work Arrangements: Working Remote In this role you will: Execute Category Management Principles Assist in the development and activation of customer specific Category Growth Drivers Identify opportunities and develop solutions for item distribution, promotion, pricing, and shelf placement Lead category reviews and presents insights & recommendations to customer Understand the competitive marketplace in which Smucker and customers operate Communicate insights and learning both internally and externally to a wide variety of audiences Collaborate with Sales & Category Leadership teams to demonstrate Smucker Thought Leadership at retail Serve as consultative and objective resource for Smucker and customer teams Actively participate in retailer calls Provide Internal Business Support Build effective working relationships to achieve shared goals and objectives Actively lead or support key internal projects (i.e., team training initiatives, enterprise-wide sales reporting, etc.) Act as liaison back to the Smucker HQ Category Leadership team Assist with customer business analytics Activate Customer Business Plans Proactively identifies business opportunities utilizing available data sources and deliver recommendations to team Provide input into customer long-term business strategy and planning to help meet objectives The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Bachelor's Degree 3+ years of experience in Consumer Packaged Goods industry or related field (i.e. broker or retailer) Proficiency in syndicated data such as Nielsen, Circana, as well as planogram software Proficiency in Microsoft Word, Excel and PowerPoint Excellent organization and communication skills Self-motivated with ability to manage multiple projects Ability to travel up to 20% Additional skills and experience that we think would make someone successful in this role (not required): Experience in a customer-facing role, building relationships with customers 1010 Data knowledge/experience Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Remote
    $69k-85k yearly est. Auto-Apply 60d+ ago
  • Senior SAP Developer - ETL / REMOTE

    Robinson Group 4.2company rating

    Allentown, PA jobs

    Robinson Group has been retained to fill a newly created role in a newly created team- a Senior SAP Developer (ETL) - real REMOTE Technically strong team that is using innovative approaches, the latest technology, and strong collaboration. *This fully remote position will be part of a $17B organization but has the flexibility and mindset of a start up organization. *Growing, smart, and fully supported team that will have you leading the integration of SAP data primarily from SAP ECC and SAP S/4 HANA-into a unified, cloud-based Enterprise Data Platform (EDP). This role needs deep expertise in SAP data structures, combined with strong experience in enterprise ETL development using cloud-native technologies. As a Senior SAP Developer (ETL), you will play a key role in designing and implementing scalable data pipelines that extract, transform, and harmonize data from SAP systems into canonical models for analytics, reporting, and machine learning use cases. You will partner closely with data engineers, architects, and SAP subject matter experts to ensure accuracy, performance, and alignment with business requirements. This role will support a variety of high-impact projects focused on enabling cross-ERP visibility, operational efficiency, and data-driven decision-making across finance, manufacturing, and supply chain functions. Your contributions will help standardize critical datasets and accelerate the delivery of insights across the organization. Your skillset: Strong experience in SAP ECC and SAP HANA SAP Datasphere (building ETL pipelines) Architect and implement ETL pipelines to extract data from SAP ECC / HANA / Datasphere Design and build robust, scalable ETL/ELT pipelines to ingest data into Microsoft cloud using tools such as Azure Data Factory, or Alteryx. Analyze/interpret SAP's internal data models while working also closely with both SAP functional and technical teams Lead the end to end data integration process for SAP ECC Leverage knowledge of HANA DW to support reporting and semantic modeling Strong communication capabilities as it relates to interfacing with supply chain and finance business leaders Strong cloud knowledge (Azure is preferable, GCP, AWS, Fabric) Ability to model data/ modeling skills Expose/experience with Python (building data transformations in SQL and Python) Your background: Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field. 10 years of IT experience, with 8 years of SAP experience (SAP ECC and SAP S/4HANA). Hands-on experience with Azure cloud data services including Synapse Analytics, Data Lake Storage, SQL DB. Experience building cloud-native applications, for example with Microsoft Azure, AWS or GCP
    $92k-116k yearly est. 2d ago
  • Advisor, Clinical Communications - Cigna Healthcare - Hybrid

    Accredo Health 4.8company rating

    Philadelphia, PA jobs

    The Advisor, Clinical Communications supports CHC's clinical leadership by delivering strategic messaging, executive communications, and cross-functional alignment. This role contributes to the execution of CHC's Communications Operating Model and helps shape the clinical narrative across internal and external audiences. The ideal candidate brings strong writing skills, healthcare communications experience, and the ability to collaborate across teams in a matrixed environment. Responsibilities: Support the development and delivery of CHC's Communications Operating Model, including internal value propositions and alignment with enterprise messaging. Assist in maintaining a centralized repository of clinical narratives, knowledge, and deliverables in partnership with PMO and CHC clinical leaders. Draft and edit internal communications such as newsletters, staff announcements, and executive messaging including presentations and talking points. Contribute to external communications including podcasts, speaking engagements, and innovation messaging for CHC leadership. Collaborate with sales, marketing, and strategy teams on pre-sale communications, client-specific white papers, and product briefings. Ensure tone, style, and continuity across all communications through adherence to style guides and review processes. Participate in monthly meetings with CHC clinical leaders to support their messaging needs and communication planning. Support cross-functional collaboration with USE and Enterprise Clinical Communications teams. Assist in managing communications for internal and external events involving CHC leadership. Perform other related tasks as assigned. Qualifications: Bachelor's degree in Communications, Public Health, Healthcare Administration, or related field. 5+ years of experience in healthcare communications or related field. Strong writing, editing, and storytelling skills with the ability to translate clinical concepts into accessible messaging. Experience supporting executive communications and change initiatives. Ability to work collaboratively in a matrixed environment and manage multiple priorities. Familiarity with digital communication platforms and tools. We will consider candidates who would like to work 100% remote instead of hybrid If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 89,800 - 149,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $70k-96k yearly est. Auto-Apply 13d ago
  • Remote: Bilingual Call Center Lead Scheduling Specialist - Medical Practices (Orthodontic & Dental Marketing Agency)

    Hip 4.0company rating

    Pensacola, FL jobs

    The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards. RESPONSIBILITIES Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments. Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities. Handle inbound calls from potential patients, providing information and addressing their needs. Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking. Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently. Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines. Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates. Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability. Foster and maintain a professional and productive relationship with the primary contact for each assigned practice. Report all set appointments at the end of each day to ensure accurate tracking and communication with the team. Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed. Participate in daily team meetings, contributing insights and updates to improve team performance. REQUIREMENTS Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare. Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners. Bilingual (English/Spanish) Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously. Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision. Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems. Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads. Customer Service: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations. Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions. Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily. Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success. ABOUT HIP At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities. Bring Your Genius What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward. Elevate Others Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together. Drive Value It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now. Own It This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together. These aren't just ideas-they're what make us HIP. Let's live them out every single day. Brand Promises At HIP, these promises guide how we serve our partners every day. They reflect what we stand for and how we ensure meaningful impact. We Are More Than Marketing It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success. We Provide a Holistic Approach Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth. We Provide a White Glove Experience HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority. We Go Beyond the Business HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success. BENEFITS 401(k) matching Dental Insurance Health Insurance Vision Insurance Life Insurance PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) Remote position SCHEDULE 8-hour shift 8 am- 5 pm (CST, MST, or PST) Training may be conducted 8 am - 5 pm CST (first 30 days) Monday to Friday COMPENSATION $42,000- $50,000 Base Salary Commission with an earning potential of approximately $5,000/annually Total OTE (On Target Earnings) $47,500-$55,000 Full-time W2 position for domestic candidates ONLY
    $47.5k-55k yearly Auto-Apply 9d ago
  • Product Technical Support Manager - Chillers (remote)

    Johnson Controls Holding Company, Inc. 4.4company rating

    New Freedom, PA jobs

    Why Join Us? Be part of a global leader in Building Efficiency Solutions. Lead a high-impact team driving innovation and reliability. Collaborate with cross-functional experts in engineering, quality, and product development. Make a difference in customer satisfaction and product excellence What you will do Johnson Controls is seeking an experienced and strategic Product Technical Support Manager to lead our global technical support operations for HVACR and Chillers. This role is responsible for managing a team of technical support engineers, driving product reliability, and aligning support initiatives with business goals. The ideal candidate will bring HVAC&R industry expertise, leadership experience, and a passion for continuous improvement. This position is remote for US based candidates. How you will do it Lead and manage a team of Product Technical Support Engineers across multiple product lines. Set strategic direction for technical support initiatives and ensure alignment with organizational objectives. Oversee the creation and maintenance of service documentation, technical bulletins, and updates to the Solutions Database. Analyze warranty data and field feedback to identify systemic issues and drive corrective actions. Collaborate with Engineering, Quality, and Product Management to enhance product reliability and lifecycle cost. Champion the Continuous Improvement Process (CIP) across all supported products. Represent the department in cross-functional leadership meetings and product development planning. Mentor and develop team members, fostering technical expertise and leadership growth. Ensure compliance with safety, ethical standards, and corporate policies. Participate in on-site audits of plants, suppliers, and customer sites as needed. What you will need Bachelor's degree in engineering or a related technical/scientific field. 10-15+ years of technical experience in HVAC&R, including leadership roles. Proven ability to lead technical teams and drive strategic initiatives. Advanced troubleshooting skills and deep knowledge of the refrigeration cycle. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $82k-112k yearly est. Auto-Apply 39d ago
  • Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

    GE Appliances, a Haier Company 4.8company rating

    Nashville, TN jobs

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** As a **Bilingual Remote Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.85/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + **Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_
    $17.9 hourly 12d ago
  • Field Specialist - Riding Mowers (Remote Richmond Area)

    Ryobi 4.2company rating

    Richmond, VA jobs

    Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Excellence Rep - Hybrid (Temp to Perm)

    L'Oreal 4.7company rating

    Saint Petersburg, FL jobs

    * CONTRACTOR POSITION WITH THE POTENTIAL TO BECOME A FULL-TIME PERMANENT EMPLOYEE AFTER 90-DAYS* SalonCentric, a wholly owned subsidiary of L'Oréal S.A. is headquartered in St. Petersburg, Florida and is the premier distributor of salon professional products in the USA. Created by L'Oréal USA in 2008 and operating in 48 states, SalonCentric has more than 550 business partners, 585 stores and 260 state and RDA stores. Together We Are Beauty! Our mission is helping salon professionals grow their businesses. And we love doing it! Whether we're narrowing down the perfect product assortment or giving advice face to face, we're here for salon pros every step of the way. While you don't need beauty industry experience to find the perfect SalonCentric job for you, we're looking for people who are passionate about giving salon professionals everything they need to thrive. At SalonCentric we are committed to creating a Beautiful Place To Work. We understand that your career journey is unique, and we strive to offer an inclusive, diverse and equitable culture to foster your passion and enhance your skills. We are thrilled to announce we are Hiring Customer Experience Representatives to our Customer Experience Team. This role will be based in beautiful St Petersburg FL and will report to the Manager, Customer Experience. If you love problem-solving, have a proactive mindset, and are energized by helping others, we have the perfect opportunity for you! We are looking for a collaborative and positive team player with excellent communication and technical skills to join our team. Job Summary: In this role you will provide customer service to a diverse group of assigned beauty professionals, salons and individual stylists as well as internal SalonCentric stakeholders utilizing the portfolio of L'Oreal Professional Product brands and partner brands represented by SalonCentric. You will work with the latest technology offering state of the art customer experiences. What You'll Do: * Responsible for direct interaction with customers to support them with order taking and resolution, case creation and information within established standard operating procedures and guidelines for our customer experience policy * Use strong customer service ability to provide value added services in a timely and accurate manner to create moments that matter for our customers Things You're Skilled In: * Able to handle a high volume of calls, inquiries and difficult issues with tact and professionalism * Outstanding telephone and interpersonal skills incl communicating with empathy * Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols. * Must be able to handle multiple tasks at one time with a high attention to detail. * Demonstrates an enthusiasm and interest for all assigned tasks. * Mosaic, Salesforce, SAP, AWS experience preferred * Fluent oral and written English a must, fluent oral and written Spanish skills preferred * Call center experience preferred * High School diploma or equivalency * Excellent computer skills using Microsoft Office software and data entry experience required * Ability to work overtime when required Working at SalonCentric has its perks! * Competitive compensation packages * Fantastic growth potential * Medical, dental & vision coverage * Short-term & long-term disability * Maternity & paternity leave * 401(k) with company match * Generous employee discounts * Employee assistance programs * Paid holidays, vacation, personal time, and summer Fridays! * Hybrid work schedule with both in-person and remote work * This isn't a full list of the incredible benefits we offer. To learn more, head over to SalonCentric.com Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
    $27k-36k yearly est. 6d ago

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