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Account Representative jobs at UWorld

- 244 jobs
  • Technical Account Representative

    Uworld 3.9company rating

    Account representative job at UWorld

    The Technical Account Representative will work with the Technical Account Manager, internal and external customers to ensure the successful implementation of UWorld products and services. Day-to-day responsibilities include operational aspects of product fulfillment, the customer on-boarding experience, product training and support, data collection and reporting, and providing excellent customer service. Technical Account Representatives are customer oriented, tech-savvy, and the client's main post-sale point of contact. The best candidate for this role is proactive, committed to outcomes, and possess a strong work ethic. Responsibilities Work with UWorld staff and university/district/school personnel to define project priorities, success criteria, and effectively manage priorities to ensure successful launch of UWorld implementations. Coordinate customer data setup and monitoring of data transfers. Monitor implementation plans, ongoing product usage and act as a coordinator for all aspects of each customer implementation including our Early Adopter and Pilot programs. Identify best practices to improve customer communications related to product implementation. Monitor progress of customer onboarding and post-launch activities. When needed, alert stakeholders and UWorld staff of launch readiness blocks, and implement solutions or workarounds during on-boarding and post-launch for high priority issues. Create standardized implementation procedures and training documents. Provide customer-facing launch training and ongoing support for UWorld learning platform and faculty tools. Assist in quality assurance and testing of newly released online product and platform features. Compile ongoing customer usage, performance, and other data to determine efficacy of customer implementation. Support the sales team in monitoring contract renewal opportunities. Requirements Basic Qualifications High School Diploma/GED 3-5 years experience in customer service or product support. Excellent verbal and written communication skills with the ability to call, connect and interact directly with both technical and non-technical customers. Experience in delivering online or face-face product training and support. Experience gathering data, summarizing and presenting relevant information to internal and external customers, online and in-person. Experience successfully organizing, prioritizing and managing simultaneous projects. Proficient with Microsoft Office and Google Suite. Knowledgeable about the application of educational technology in the classroom. Preferred Qualifications Digital product implementation or support experience. Experience working in public or private school, district or university environments. 2-4 Years of post-secondary education. Benefits COMPENSATION AND BENEFITS: Competitive compensation based on experience with annual bonus opportunity Excellent work life balance Paid time off (based on sliding scale according to hire date and work hours) Generous paid holiday schedule that includes the entire week of Christmas off Comprehensive benefits package (medical, vision, dental, life, disability) 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment) On-site group fitness classes & relaxed work environment At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.
    $33k-43k yearly est. Auto-Apply 60d+ ago
  • Account Representative

    Beacon Hill 3.9company rating

    Addison, TX jobs

    Overview: Account Representative Temp-to-Hire | Fully Onsite (Addison) | M-F 8:30am-5:30pm | $27/hr+ DOE We're seeking a proactive, sharp, and driven individual to join our team in a dynamic hybrid role that blends project coordination and account management. If you thrive in fast-paced environments, love wearing multiple hats, and want a role where no task is too small or too big, this is for you. What You'll Do Manage incoming client orders and coordinate details with factories, vendors, internal teams, and shipping partners Act as a communication hub-collaborating internally and externally to keep projects moving Provide client-facing support when needed Maintain accurate records and handle client inquiries Gradually transition into managing your own accounts and projects What We're Looking For 2-4+ years of experience A true go-getter with initiative-someone who wants to grow, not just "clock in and out" Detail-oriented, adaptable, and proactive Strong strategic thinking and problem-solving skills Prior project ownership or project management experience preferred Excellent organization and time-management abilities Strong customer service and communication skills Ability to build and maintain long-term client relationships Comfortable with the duality of the role: no task is too small, and none too big Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $27 hourly 4d ago
  • Student Accounts Representative

    University of La Verne 4.4company rating

    La Verne, CA jobs

    Acts as a primary contact for students, parents, university personnel and other involved parties concerning student accounts. Advises students regarding their payment options and financial policies. Minimum Qualifications Experience in accounts receivable, banking, or a student services department preferably in Student Accounts, Registrar, Financial Aid, Admissions, or Academic Advising. Strong verbal, written communication and presentation skills. Excellent customer service skills. Proficient in Microsoft Office. Ability to work in a fast-paced office environment. Ability to interact in a professional manner during stressful situations. Ability to work effectively as a team player. Ability to analyze, interpret data and make independent decisions.
    $41k-52k yearly est. 18d ago
  • Patient Account Representative- IL- Multispecialty Clinics, Finance

    Midwestern University 4.9company rating

    Downers Grove, IL jobs

    The Patient Account Representative is one of a team responsible for performing various front office procedures. The position reports to the Manager of Patient Accounts for the Midwestern University Multispecialty Clinics. Essential Duties and Responsibilities * Greet and direct patients and visitors * Perform registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, and obtaining necessary signatures. * Calculate and collect patient liability according to verification of insurance benefits and expected reimbursement. * Explain and provide financial policies and available resources for alternative payment arrangements to patients and their families. * Enter payments in practice management system and perform daily payment reconciliation in timely and accurate manner including balanced of cash drawer. * Answering phones including scheduling appointments, taking messages, routing calls to departments, and answering general inquires. * Schedule appointments accurately and complete pre-registration processes including insurance verification, and identification of POS collection amounts. * Make appointments from calls and orders work queues * Reschedule and cancel appointments and communicate as needed with patients/families and providers/clinics. * Coordinate multiple appointments * Provide positive patient interactions when speaking with patients, care providers, and others while on phones and in clinic. * Provide instructions prior to appointment as directed by service department * Provide directions/maps, and parking instructions * Secure demographics, guardian and emergency contacts, guarantor, and insurance coverage information. * Verify insurance eligibility and benefits when necessary. * Update demographics when patient information changes. * Request and enter referral information when necessary. * Notify patients of co-payments, deductibles, co-insurance and collect outstanding balances during scheduling process when appropriate. * Follow state and federal regulations related to healthcare. * Other duties may be assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be able to work in a constant state of alertness and safe manner with regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Qualifications * The position requires strict compliance with all policies and procedures * This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively Education and/or Experience High school diploma or GED and a minimum of 2 years experience working in a healthcare setting required. Experience working in a team environment with a high focus on customer service and the ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere is essential. Computer Skills Computer proficiency in MS Office (Word, Excel, Outlook) is needed. Experience using medical practice management software is required. Language Skills Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee must regularly use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and /or move up to 10 pounds and regularly lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Midwestern University is a private, not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses, one in Downers Grove, Illinois, and the other in Glendale, Arizona. More than 6,000 full-time students are enrolled in graduate programs in osteopathic medicine, dentistry, pharmacy, physician assistant studies, physical therapy, occupational therapy, nurse anesthesia, cardiovascular perfusion, podiatry, optometry, clinical psychology, speech-language pathology, biomedical sciences, and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning, respect for all members of the healthcare team, service, interdisciplinary scholarly activity, and personal growth. We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long-term disability, and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care accounts. We offer a work-life balance with a competitive time off package including paid holidays, sick/flex days, personal days, and vacation days. We offer a 403(b)-retirement plan, tuition reimbursement, childcare subsidy reimbursement program, identity theft protection, and an employee assistance program. Wellness is important to us, and we offer a wellness facility on-site with a fully equipped fitness facility. Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.
    $35k-42k yearly est. 57d ago
  • Billing Specialist

    Opportunities Industrialization Centers 3.6company rating

    Rocky Mount, NC jobs

    Job Description JOB TITLE: Billing Specialist DEPARTMENT: Billing FLSA: Full-Time; Hourly/Non-Exempt DURATION: OPEN UNTIL FILLED with the possibility of hybrid/remote opportunity in the future. POSITION PURPOSE: The Billing Specialist will prepare and perform the billing of all third-party claims to appropriate payers accurately within reimbursement guidelines. In this role, you will audit patient encounter forms, patient accounts, electronic billing reports, and all Health Care Financing Administration (HCFA) forms to ensure accuracy in coding and charges. ESSENTIAL DUTIES AND RESPONSIBILITIES: Track and reconcile all denied claims on a daily basis with documentation on the original denial form. Assist staff with patient information, demographics, and historical data reports. Provide accounting staff and others with data needed for general ledger balancing, cost analysis, government agency reporting, and corrections processed. Update patient account with missing information needed to bill third parties. Correspond with reimbursement agencies to verify paper and electronic submissions have been received. Research and correct denials/rejections in a timely manner. Analyze aged reports and work accordingly to ensure maximum reimbursement on submitted claims. QUALIFICATIONS: Minimum of 2-3 years of Billing experience (required), preferably in a Federally Qualified Health Care (FQHC). Must be familiar with medical billing standard concepts, practices, terminology, and procedures. Experience with Medicare, Medicaid, and other third-party payors, handling appeals, denials, and reconsiderations. Previous EHR experience required, preferably EPIC. EPIC Experience preferred EDUCATION/CERTIFICATION: Certification in Billing and Coding (required) HIRING RANGE: $17 to $20/hour BENEFITS: Medical Dental Vision Parental Leave Tuition Reimbursement 403b Retirement Paid Time Off 10 Paid Holidays (including birthday) EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal-opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications. Our policies and hiring practices ensure non-discrimination based on any protected characteristics. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients is essential to fulfilling OIC, Inc.'s vision and goals. ************************ ********************************** Due to the volume of applications received, please do not contact the OIC Human Resources Department to check the status of an application, as we will be unable to provide this information over the phone. All applicants will be reviewed and those deemed most qualified will be contacted for an interview. Thank you for your interest in employment with OIC, Inc.
    $17-20 hourly 24d ago
  • Student Accounts Representative - Moline, IL

    Midwest Technical Institute 3.7company rating

    Moline, IL jobs

    Job Title: Student Accounts Representative Responsible for all student account functions, providing students and their families with customer-orientated assistance in handling their financial responsibilities to the school. Hours: Monday 8:00 am -5:00 pm, Tuesday and Wednesday 9:00 am - 6:00 pm, Thursday 11:00 am - 8:00 pm, Friday 8:00 am -4:00 pm. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * Maintain an informative, efficient, friendly, and student-centered Business Office environment * Analyze past due student accounts and follow up as necessary with face to face student meetings, by phone or by mail * Bring delinquent accounts current by working out satisfactory payment terms including setting up student payments and obtaining promissory notes * Contact students with delinquent payments with prescribed number of contacts via outbound calls, letters, statements and class in order to achieve predetermined collection goals * Prepare and monitor weekly student statements * Prepare and monitor daily student account postings and maintain all student account ledgers. Coordinate with all departments to ensure student status change forms are correct and complete * Post cash transactions daily and assist in bank deposit preparation. * Address any additional Accounts Receivable issues as needed * Ensure institutional compliance with federal and state laws as well as company, federal, state, and regulatory agencies' regulations and policies * Collects registration fees on future enrollments. * Other related duties as assigned. QUALIFICATIONS: * Must have a minimum of a High School Diploma or Equivalent. * Excellent computer skills in a Microsoft Windows environment. * Collections experience required. * Have a professional attitude and manner that reflects the high standards of MTI/DTC and a desire to shape futures. * Strong customer service skills. * Outstanding interpersonal skills including the ability to communicate effectively over the phone. * Ability to communicate and interact effectively with students, parents, staff and faculty. * Have strong organizational skills and detail oriented. * Ability to work in a fast-paced environment * Ability to multi-task and succeed with strict guidelines. * Ability to follow policies and procedures set forth by the Midwest Technical Institute/Delta Technical College's SA & FA Office and Department of Education. * Ability to accept constructive criticism. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Business Ethics - Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication methods and language. Cooperation - Establishes and maintains effective relations. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Offers assistance and support to co-workers. Works cooperatively in group situations. Works actively to resolve conflicts. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality. Job Knowledge - Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Displays understanding of how job relates to others. Uses resources effectively. Planning & Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. QUALIFICATIONS: EDUCATION and/or EXPERIENCE: Associate degree from a college or university in related field; or minimum two years of collection related experience and/or training; or equivalent combination of education and experience. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook, CampusVue, and Payroll. Working Conditions: ● Standard office environment ● Infrequent Travel to campuses for off-site training - Less than 5% ● Full-Time role with a standard 40-hour workweek, occasional overtime can be required. Compensation & Benefits: ● $20.00 - $24.00 hourly ● Benefits - o Comprehensive health, dental and vision insurance. o Paid Time Off and Holiday Pay. o 401K Retirement Plan with employer match. o Professional Development Opportunities o Access to wellness programs and resources. IND1 Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * collections: 1 year (Required) Work Location: In person
    $20-24 hourly 3d ago
  • Patient Account Representative 3

    University of Washington 4.4company rating

    Campus, IL jobs

    UW Medicine's Patient Account and Support Services Department has an outstanding opportunity for a Patient Account Representative 3 WORK SCHEDULE * 40 hours per week * Day Shift HIGHLIGHTS * Further your customer service skills and communication skills * Be a part of a team that supports the entire UW Medicine organization PRIMARY JOB RESPONSIBILITIES * Handle a high volume of calls with patients, their families or representatives, insurance companies, attorneys, corporate clients, etc. in a structured environment working under a set schedule and tight timeframes * Obtain detailed information from patient and relay information to appropriate medical center, billing department, or patient relations staff as necessary to improve service to patients * Research, resolve and respond to patient inquiries * Assist patients or their representatives in understanding their financial obligation and developing solutions to meet their financial responsibilities * Provide initial telephone screening for financial assistance and assist patients in completing financial assistance applications * Coordinate with self-pay and collection outsourcing partners to help resolve patient issues and/or communicate outcomes * Set up payment plans * Assist in orienting and training new staff * Prepare accounts receivable adjustments * Maintain spreadsheets and write original correspondence using Microsoft Excel and Word REQUIREMENTS High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environment. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $50,160.00 annual Pay Range Maximum: $71,796.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $50.2k-71.8k yearly 10d ago
  • Patient Account Representative 2

    University of Washington 4.4company rating

    Campus, IL jobs

    UW Medicine's Patient Financial Services Department has an outstanding opportunity for a Patient Account Representative 2. WORK SCHEDULE * 40 hours per week * Day Shift PRIMARY JOB RESPONSIBILITIES: * Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements, to ensure accurate and compliant billing of facility and professional fees * Analyze and take action on unresolved accounts, including payer denials * Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance * Analyze credit balance accounts to determine and take appropriate action * Meet deadlines and departmental quality and performance standards * Prepare Accounts Receivable adjustments * Update patient demographic, financial and payer information in applicable systems * Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution * Analyze bankrupt or deceased patient accounts * Maintain spreadsheets and write original correspondence using Microsoft Excel and Word REQUIREMENTS High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environment. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. DESIRED: Knowledge of UB, CMS 1500, ADA and other utilized billing forms and payer requirements. Knowledge of Epic Hospital Billing and/or Professional Billing, and registration systems. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $47,724.00 annual Pay Range Maximum: $68,244.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $47.7k-68.2k yearly 10d ago
  • Student Accounts Receivable Technician

    California State University System 4.2company rating

    Monterey, CA jobs

    include, but are not limited to, the following: * Serves as the liaison to the Office of Extended Education and International Programs (EEIP) on student accounts. Responsible for creating and maintaining EEIP setup in the student financials system, including but not limited to holds, invoicing, tuition calculation rules, item type mapping, and adjustment calendars. Serves as the liaison to the Office of Extended Education and International Programs (EEIP) on student accounts. Responsible for creating and maintaining EEIP setup in the student financials system, including but not limited to, holds, invoicing, tuition calculation rules, item type mapping, and adjustment calendars. * Creates and maintains student financials systems setup for the disenrollment process pertaining to Extended Education Programs. Coordinates communications to students prior to disenrollment, providing this communication list to the Extended Education and Financial Aid staff; provides final list of students to be disenrolled to the Extended Education staff. * Creates and maintains queries using advanced query tools. * Monitors student accounts pertaining to EEIP and/or courses to ensure accuracy. Identifies, investigates and corrects or coordinates correction and resolution of errors and discrepancies. * Works closely with the Student Financials Analyst in Operation Support and Innovation; provides functional input to configuration discussions, implementation of new functionality/ releases, testing, and maintenance of the Student Financials module. * Supports the 1098-T process; collects and validates data. Prepares journal entries and reports for month-end and year-end close. Creates and maintains procedures and job aids for this position. Meets customer service requirements and expected level of customer service. Other Functions: * Cross-trains staff and supervises student assistants. * Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of: financial record-keeping, mathematical and general office methods, procedures, and practices; and basic knowledge of Generally Accepted Accounting Principles. Ability to: learn, interpret, and apply a wide variety of policies and procedures relating to and impacting student accounts; analyze data and make accurate projections using business mathematics and basic statistical techniques; organize and plan work and projects including handling multiple priorities; make independent decisions and exercise sound judgment; compile, write, and present reports related to program or administrative specialty; establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Equivalent to four (4) years of progressively responsible financial record-keeping experience or a combination of education and experience which provides the required knowledge and abilities. SPECIALIZED SKILLS: Technical fluency with Excel and Word; skilled in analysis and evaluation leading to the development or improvement of accounting policies, procedures, and/or practices. Experience with information systems, preferably PeopleSoft/Oracle Student Financials or equivalent student financial system and experience running and/or creating reports. Strong customer service orientation. Ability to: maintain calendars, set-up, and table values and run automated processes in a financial accounting system; review financial documents for accuracy, completeness, validity, and adherence to standards; compute and post numbers rapidly and accurately; maintain files and records; identify, trace, and correct errors; follow directions; apply accounting procedures and practices to the analysis of basic accounting problems; analyze and interpret accounting data; apply problem solving techniques in finding solutions to basic accounting problems; compile, verify, and reconcile financial data; investigate and resolve errors and discrepancies; and read and interpret computer-generated reports. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE: Bachelor's degree from an accredited college or university in business administration or accounting. Equivalent to four (4) years of progressively responsible financial record-keeping experience or any equivalent combination of education and experience which provides the required knowledge and abilities. Experience in an educational environment, preferably in student support services work. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student/finance information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT: * All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). * The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. * The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. * This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards. * This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues. * May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT: Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. PHYSICAL ENVIRONMENT: Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS: CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: ********************************************** APPLICATION PROCEDURE: For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at ************** or emailing ************************. All employees must be eligible for employment in the U.S. GENERAL INFORMATION: CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at ********************************************************** CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER: CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Sep 29 2025 Pacific Daylight Time Applications close:
    $73k-106k yearly est. 25d ago
  • RCM Billing & Collections Specialist

    AEG 4.6company rating

    Alton, IL jobs

    is to create claims invoices to 3 rd party insurance carriers for commercial products and to monitor aging to ensure proper and timely payment. Responsible for correcting claim data in Acuity Logic system prior to billing for specified plans Responsible for submitting both paper and electronic claims in Acuity Logic for specified plans to 3 rd party carriers timely Responsible for submitting manual vouchers and invoices to plans that don't accept claim forms in a timely manner Maintain and report personal KPI data to Manager on a weekly basis Responsible for interpreting and following up on claim denials from 3 rd Party carriers for specified plans Responsible for monitoring the aging of specified plans to ensure prompt and accurate payment for specified plans Develops expertise in specific plans assigned to the position and acts as a department and company resource for questions relating to billing of these plans Assist AR Manager and Commercial Claim Supervisor on special projects as needed. Communicates all system, site, and billing company issues to the AR Manager on a timely basis to allow management oversight and proper resource planning Be a resource for retail units for questions relating to billing Makes recommendations for efficiencies, processes, etc. which will deliver quality, cost savings, and/or profitability improvements within the department and / or across the organization
    $40k-48k yearly est. 7h ago
  • RCM Billing & Collections Specialist

    AEG Vision 4.6company rating

    Alton, IL jobs

    The primary purpose of this position is to create claims invoices to 3rd party insurance carriers for commercial products and to monitor aging to ensure proper and timely payment. * Responsible for correcting claim data in Acuity Logic system prior to billing for specified plans * Responsible for submitting both paper and electronic claims in Acuity Logic for specified plans to 3rd party carriers timely * Responsible for submitting manual vouchers and invoices to plans that don't accept claim forms in a timely manner * Maintain and report personal KPI data to Manager on a weekly basis * Responsible for interpreting and following up on claim denials from 3rd Party carriers for specified plans * Responsible for monitoring the aging of specified plans to ensure prompt and accurate payment for specified plans * Develops expertise in specific plans assigned to the position and acts as a department and company resource for questions relating to billing of these plans * Assist AR Manager and Commercial Claim Supervisor on special projects as needed. * Communicates all system, site, and billing company issues to the AR Manager on a timely basis to allow management oversight and proper resource planning * Be a resource for retail units for questions relating to billing * Makes recommendations for efficiencies, processes, etc. which will deliver quality, cost savings, and/or profitability improvements within the department and / or across the organization * High school diploma or GED or equivalent * 1 year AR experience with 3rd party billing * Knowledge of insurance billing processes * Entry level PC skills in MS Windows, Word and Excel * Effective verbal and written communication skills to effectively speak with coworkers, and prepare concise and accurate reports * Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $40k-48k yearly est. 2d ago
  • Special Education Medicaid Specialist

    Corpus Christi Independent School District 4.2company rating

    Texas jobs

    Auxiliary/Specialist Date Available: Upon Hire Education/Certification: Required: High School Graduate Preferred: 60 College Hours/Associate 's Degree Special Knowledge/Skills: Positive attitude Ability to adapt quickly to new situations and assignments Have the ability to maintain good rapport with school staff, students, and parent(s)/guardian(s) Knowledge of special education and related services within a school district Knowledge of Medicaid billing and Medicaid definition of billable services Knowledge of Medicaid required random moment time studies and eSHARS system preferred Ability to use software to develop spreadsheets and databases, and do word processing Ability to properly answer phone calls and disseminate messages as appropriate Proficient keyboarding, file maintenance skills and 10-key skills Experience with data entry and record keeping Excellent organizational, communication, and interpersonal skills Problem solving skills Detail oriented and ability to meet established deadlines Technology Proficiency: Level 2- Proficient (in): Applied use of computer operations Applied use of software productivity tools (i.e., Microsoft Office) Applied use of e-mail Applied use of printers Applied use of job-related financial and student management systems Applied use of multimedia tools Applied use of electronic file management Applied use of Technology Applications TEKS CC/SO Acceptable Use Policy and Technology Ethics/Etiquette Experience: Required: Three years of data entry experience Function The Special Education Medicaid Specialist is responsible for all phases of processing Medicaid claims for special education students. This includes but is not limited to the interfaces of the School Health and Related Services (SHARS), Medicaid Administrative Claiming (MAC), and current Medicaid billing service. The Medicaid Specialist will submit claims for reimbursement for Medicaid eligible services, maintain security procedures to protect the confidentiality of student records, and monitor compliance with state and federal regulations. Reports To: Coordinator for Accountability/Senior Director Responsibilities: Answer phones and, if needed, relay messages to appropriate staff Identify and train employees providing services under the Student Health Related Services (SHARS) program and the Medicaid Administrative Claiming (MAC) program. Maintain the participant list for the SHARS and MAC programs Compile and maintain accurate records regarding personnel funded through federal grants, including time and effort documentation Provide a report that reflects the changes in staff, contract labor and vacant positions on the Participant list and the reasons for the changes. The report should be completed at the close of each participant List Assist staff with computer and/or software problems regarding Medicaid, RMTS, or SHARS Complete required training for RMTS, MAC, and SHARS Maintain the SHARS/MAC job category coding Organize and maintain a record system for SHARS services Maintain communication with SHARS staff Identify students eligible for SHARS Reconcile remittance and status reports Coordinate with the Special Education Accountant to complete and submit the quarterly certification of funds Train participants in random-moment time study procedures Monitor sampled staff for compliance, documenting compliance, as required Perform routine audits of billing activity Provide required reports to third-party administrator Monitor and maintain documentation of provided services and activities Assist in developing and submitting required Medicaid reports Assist district personnel in documenting Medicaid billable services Act as liaison between District and third-party administrator's program staff Maintain confidentiality with regard to student records and personal information Provide back up support to other staff in department as needed Types memos, letters, etc., as needed or requested. Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None WORKING CONDITIONS: Mental/Physical Demands and Environmental Factors Ability to communicate effectively (verbal and written); interpret policy, procedures and data; coordinate district functions and maintain emotional control under stress. Occasional travel within district and out of district; possible irregular and prolonged hours. Challenging situations and moderate to heavy lifting Ability to receive information and/or instruction from internal/external customers through spoken expression. Ability to manipulate tools/equipment/keyboards. Ability to convey information and/or instruction to internal/external customers through spoken expression. Ability to perform work while standing and/or walking for extended periods, up to eight (8) hours a day. Ability to see detailed information, naturally or with correction. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. TERMS OF EMPLOYMENT: This job description describes the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. Other duties may be assigned as deemed appropriate. The pay grade, pay code, and work year listed are intended to be informational and not contractual in nature. For assistance or more information, see our Jobs and Applications Page or you may contact: CCISD Human Resources - ************** Auxiliary Applicant Tracking / Applications **************** CCISD Human Resources 801 Leopard Corpus Christi, Texas (Please include the Job Posting Number with any correspondence.) Salary: CLES/404: $17.21 minimum/hour (individual salary calculation is based on applicable experience) See the CCISD Salary Schedule handbook for information regarding initial salary placement. Days: 226
    $17.2 hourly Easy Apply 33d ago
  • Distinctive Collections Specialist

    Western Michigan University Portal 4.5company rating

    Kalamazoo, MI jobs

    Minimum Qualifications Bachelor's degree in related field from an accredited institution. One year's relevant experience. Experience working in an academic or special library or book conservation. Supervisory or lead experience. Experience with bibliographic search techniques. Proficiency with office software, including word processing, spreadsheets and presentation software. Willingness to learn and adapt to complex bibliographic software and research skills to interpret individual rare items for researchers. Strong organizational skills. Strong interpersonal, written and verbal communication skills. Valid Michigan Driver's license. License to operate order picker lift truck required by the Occupational Safety and Health Administration ( OSHA ), or ability to obtain license within probationary period.
    $30k-36k yearly est. 60d+ ago
  • Student Accounts Representative (Part-time) Staff Pool- Southwest College

    Houston Community College 3.8company rating

    Houston, TX jobs

    The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: * Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. * Approximately 145 languages are spoken here. * Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. * Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. * The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. * World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. * With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. * Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. The Opportunity You: Innovator. Pacesetter. Agent of change. If you're a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we're looking for you. Highlights: We are currently seeking an exceptional individual who will advance the institution's proud tradition of excellence in academics, student life and community service. Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today! SUMMARY Assist with financial transactions in the college assigned which includes, receipting and recording payments, posting 3rd Party tuition vouchers/Letters of Financial Guarantee, or Purchase Orders, and attaching waivers or exemptions on eligible student accounts. Assist with student accounts in connection with service indicators and its impact on the services that can be extended to the students. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Under general supervision, accept and record payments using the cashiering equipment and cashiering system installed and in place in the college; Payments could be term payments on student accounts or departmental receipts. Assist and make sure that the all transactions are handled based on the pertinent procedures set forth in the Cashiering Procedures Manual. Assist with reconcile cashiering batch. Run all checks for deposit through the Remote Deposit system and prepare deposit slips for items to be picked by armored service or to be deposited physically to the bank. Put or lift service indicators on student accounts as it is warranted by the obtaining circumstances affecting the student accounts. Attach applicable waivers or exemptions on student accounts. Attach applicable B-codes on accounts sponsored by 3rd Parties. Assist the students in areas concerning their financial account records, including but not limited to, understanding their tuition and fee charges, refunds, 1098T, and others. EDUCATION High school diploma or GED equivalent required. EXPERIENCE One (1) year experience required in cashiering, preferably in a college or university business office. KNOWLEDGE, SKILLS, AND ABILITIES Individual selected must be bondable Must be skilled in the use of a personal computer Knowledge of PeopleSoft and CashNet preferred Customer service skills required EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 ************ or ******************* HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact **************.
    $28k-34k yearly est. Easy Apply 60d+ ago
  • Student Accounts Representative- Northwest College (Part-time) Staff Pool

    Houston Community College 3.8company rating

    Houston, TX jobs

    The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: * Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. * Approximately 145 languages are spoken here. * Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. * Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. * The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. * World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. * With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. * Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 ************ or ******************* HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact **************. The Opportunity You: Innovator. Pacesetter. Agent of change. If you're a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we're looking for you. Highlights: We are currently seeking an exceptional individual who will advance the institution's proud tradition of excellence in academics, student life and community service. Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today! SUMMARY Assist with financial transactions in the college assigned which includes, receipting and recording payments, posting 3rd Party tuition vouchers/Letters of Financial Guarantee, or Purchase Orders, and attaching waivers or exemptions on eligible student accounts. Assist with student accounts in connection with service indicators and its impact on the services that can be extended to the students. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Under general supervision, accept and record payments using the cashiering equipment and cashiering system installed and in place in the college; Payments could be term payments on student accounts or departmental receipts. Assist and make sure that the all transactions are handled based on the pertinent procedures set forth in the Cashiering Procedures Manual. Assist with reconcile cashiering batch. Run all checks for deposit through the Remote Deposit system and prepare deposit slips for items to be picked by armored service or to be deposited physically to the bank. Put or lift service indicators on student accounts as it is warranted by the obtaining circumstances affecting the student accounts. Attach applicable waivers or exemptions on student accounts. Attach applicable B-codes on accounts sponsored by 3rd Parties. Assist the students in areas concerning their financial account records, including but not limited to, understanding their tuition and fee charges, refunds, 1098T, and others. EDUCATION High school diploma or GED equivalent required. EXPERIENCE One (1) year experience required in cashiering, preferably in a college or university business office. KNOWLEDGE, SKILLS, AND ABILITIES Individual selected must be bondable Must be skilled in the use of a personal computer Knowledge of PeopleSoft and CashNet preferred Customer service skills required
    $28k-34k yearly est. Easy Apply 60d+ ago
  • Lead Water Distribution and Collection Specialist

    California State University System 4.2company rating

    San Jose, CA jobs

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities * Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements * Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration * Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards * Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards * Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality * Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution * Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies * Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) * Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities * Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems * Working knowledge of effective supervisory and work coordination practices * Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders * Ability to lead, instruct, and coordinate the work of a small crew * Ability to read, interpret, and work from blueprints, plans, and specifications * Skill in estimating time, materials, and labor for plumbing projects * Ability to maintain records and prepare standard and complex reports * Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations * Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment * Proficiency with computerized maintenance management and building automation systems * Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment * Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision * Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications * These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program * One to two years of experience as a journey-level plumber that included work coordination responsibilities * Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications * Possession of backflow prevention assembly testing credential * Possession of cross-connection specialist credential * Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) * Experience leading groups of skilled, semi-skilled and unskilled trades people * Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: October 17, 2025, through November 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Oct 17 2025 Pacific Daylight Time Applications close:
    $39k-48k yearly est. Easy Apply 57d ago
  • Student Account Representative - 3rd Party Billing

    Concordia University, Chicago 3.9company rating

    River Forest, IL jobs

    the highest level of customer service to all University constituents; this would include, but is not limited to, investigating and resolving queries as it pertains to students, parents, faculty, and staff. Position is also accountable for executing and consistently improving the processes and procedures earlier established for the department. Additionally, this representative is responsible for the third-party vendor billing for the department. This position reports directly to the Senior Director of Student Business Services and is located in River Forest, IL. Responsibilities/Duties: Answer incoming phone calls, assist walk-in students/parents. Reply to voicemail messages and student accounts or individual emails in a timely manner. The primary responsibility of the Student Account Representative is to provide the highest level of customer service to ALL University constituents. This would include, but is not limited to: students, parents, faculty and staff. The student Account Representative is responsible for investigating and resolving customer queries as needed. The Student Account Representative will monitor student accounts for non-payments, delayed payments and other irregularities. After identifying any such situations, the Business Account Representative will follow up with students, as directed by the director or Associate Director of Business Services. The Student Account Representative will maintain payment plans established either internally or through our 3rd party vendor, and any supplementary tasks this entails. The Student Account Representative is in charge of sending bills to all students and vendors alike as well as providing reimbursement letters to students as requested. The Student Account Representative will assume the duties and responsibilities of the Cashier, when necessary and as requested by the Bursar which includes the following functions: ensure the proper application of payments to accounts be responsible for all cash and cash-like transactions made in Student Business Services verify that assets are deposited to the appropriate bank accounts safeguard the proper reporting in the University's general ledger provide assistance to the University's Accounting Department, related to Accounts Receivable and Bank Account Reconciliations, on an as needed basis The Student Account Representative is accountable for safeguarding the assets of the university at a very high level. Perform other duties, as assigned - this includes but is not limited to Jump Start orientations or other student orientations that require evening or weekend hours of work. Perform all duties assigned within the approved policies and procedures of Concordia University's Board of Regents and appropriate administrative officers, as stated in the documents contained in the Administrative Policy and Procedures Manual, as they are updated from time to time. Skill Sets: Knowledge of Microsoft Office - Excel, Word and Outlook Ability to learn and utilize new computer systems Experience in Banner highly desirable Ability to work under deadlines Ability to maintain confidentiality Good verbal and written communication skills; bilingual - Spanish speaker, a definite plus Ability to manage conflict with students, parents and other customers Professional demeanor Education Requirements: Two years college preferred High School Graduate or equivalent required Knowledge or experience in a business office environment Familiarity and concurrence with Concordia's mission and philosophy Compensation and Benefits: (FULL-TIME) Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following: Health, Dental, and Vision Insurance Flexible Spending Account (FSA) and/or Health Savings Account (HSA) Disability and Survivor Plan (Basic Life Insurance) Employee Assistance Program (EAP) Retirement Pension Plan Retirement 403(b) Savings Plan Supplemental Life Insurance Accidental Death and Dismemberment Insurance Accident Insurance Critical Illness Insurance Tuition benefits (available for employees and their qualified dependents) Application Information: Interested individuals should include a cover letter, resume and references with their online application. Review of applications will begin immediately and the posting will close once a successful candidate is identified. Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation. Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs. About Concordia University Chicago: Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities-Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at CUChicago.edu. Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church - Missouri Synod, as it forms students for vocations in church, family, and the world.
    $38k-42k yearly est. 60d+ ago
  • Automotive Billing Clerk

    Pineville 3.8company rating

    Pineville, NC jobs

    Mills Auto Group is seeking a full time Billing/Receivable Clerk to join our growing team In the Charlotte NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Submit all F&I product payable on timely basis Process F&I product cancellations Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Lead Water Distribution and Collection Specialist

    San JosÉ State University 4.4company rating

    California jobs

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems Working knowledge of effective supervisory and work coordination practices Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders Ability to lead, instruct, and coordinate the work of a small crew Ability to read, interpret, and work from blueprints, plans, and specifications Skill in estimating time, materials, and labor for plumbing projects Ability to maintain records and prepare standard and complex reports Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment Proficiency with computerized maintenance management and building automation systems Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program One to two years of experience as a journey-level plumber that included work coordination responsibilities Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Possession of backflow prevention assembly testing credential Possession of cross-connection specialist credential Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) Experience leading groups of skilled, semi-skilled and unskilled trades people Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: October 17, 2025, through November 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    $35k-43k yearly est. Easy Apply 58d ago
  • Representative, Student Accounts

    Lynn University 4.4company rating

    Decatur, GA jobs

    Under the general supervision of the Assistant Bursar, the Student Accounts Representative supports student finance and cashiering services in Workday Student. The role emphasizes accurate account maintenance, excellence in customer service, financial integrity, collaboration with campus partners, compliance with federal and institutional policies, and the timely completion of weekly review processes to ensure student success. Job Description: Key Responsibilities Customer Service & Outreach Serve as a primary contact for students and families, delivering timely and accurate support through multiple communication channels. Provide high-quality, student- and family-centered customer service by explaining account activity, payment deadlines, and resolution options. Exercise strong problem-solving and conflict-resolution skills to de-escalate concerns. Collaborate on the review of defaulted installment plans and conduct outreach to students in arrears. Serve as backup cashier during peak activity periods. Billing, Discounts & Third-Party Support Assist senior representatives with sponsor and third-party billing in Workday, including contract review, invoicing, and payment tracking and posting. Manage the review and processing of corporate and institutional discounts and waivers. Refunds Process student refunds in Workday ensuring accuracy of refund calculations and confirming compliance with federal Title IV timelines. Weekly Controls & Release Reviews Complete weekly unapplied payment reviews, ensuring proper posting order (with financial aid applied before cash to support accurate refunding). Conduct scheduled diploma release reviews by checking holds, balances, pending aid, registration changes, and account notes, then approving or denying per policy. Perform transcript release reviews in accordance with federal aid rules, placing temporary overrides when warranted and notifying Registrar staff of actions taken. Collaboration, Data Integrity & Compliance Maintain accurate tuition coding and account records, review Workday reports, and partner with Financial Aid, Registrar, Housing, and Academic Advising to resolve issues affecting student accounts, transcripts, and diploma requests. Participate in cross-training to gain familiarity with other areas of Student Accounts, including refunds, collections, and cashiering, to provide operational backup when needed. Ensure all responsibilities are carried out in compliance with FERPA, PCI standards, and applicable federal and institutional regulations. Mandatory participation in student orientation events twice per year and other university events as assigned. Required Knowledge, Skills, and Abilities Commitment to delivering excellence in customer service while maintaining accuracy and professionalism. Strong attention to detail with ability to prioritize multiple responsibilities in a fast-paced environment. Professional judgment and maturity in handling sensitive and confidential information. Excellent interpersonal, problem-solving, and conflict-resolution skills with ability to communicate clearly with diverse audiences. Demonstrated financial literacy, including understanding of account balances, debits/credits, and reconciliation of discrepancies. Proficiency in Microsoft Excel, Word, and Outlook. Experience with Workday Student highly desired; familiarity with Jenzabar, and Perceptive Content a plus. Reliability in completing recurring weekly review cycles and documenting outcomes. Ability to adapt to new systems and processes quickly. Ability to work occasional evenings or weekends during peak periods. Bilingual (English/Spanish) proficiency preferred. Minimum Qualifications High school diploma or equivalent required; associate's degree preferred. 1-2 years of relevant office, finance, billing, or customer service experience required. Experience in higher education or a large not-for-profit organization preferred. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.
    $25k-33k yearly est. Auto-Apply 60d+ ago

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