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Operations Manager jobs at Vacasa - 21190 jobs

  • Local Operations Manager

    Vacasa 4.4company rating

    Operations manager job at Vacasa

    About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job-you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. About This Job This role requires strong communication and handy-person skills. You will be called upon to do anything from changing a light bulb, to helping a guest figure out how to light a gas fireplace over the phone, to walking an owner through their monthly statement. Additionally, you will support in leading and developing a team of employees. Compensation $50000 - $55000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location. Up to $350 per month car allowance for eligible employees. $1000 sign on bonus ($500 paid out after 30 days and $500 paid out after 90 days) More benefits and company perks information below. Essential Job Functions Lead and develop a team of employees through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals. Oversee daily operations and workflow management of assigned portfolio of properties to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes. Provide cross-coverage for your team and management when necessary. Conduct regular inspections prior to guest and owner arrivals. Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets. Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for. Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency. Support the budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis. Partner and assist your Onboarding team when new units join the portfolio. Ability to perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc). Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise. Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations. Establish and maintain open, collaborative relationships with fellow regional team members and upper management team Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. 1 - 2 years experience working in operational support roles; housekeeping and maintenance highly preferred. . Prior experience in supervisory or management level positions in a similar industry is highly preferred. Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people-online or in person-and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities - often in varying weather conditions. We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Hybrid work environment with in-person local office worktime required. Reliable transportation required. Regular travel within the locally assigned market and / or region. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Flex Time Off Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offering Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening , country dependent.
    $50k-55k yearly Auto-Apply 3d ago
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  • Full Time Assistant Manager

    Arby's-Clifton 4.2company rating

    Clifton, CO jobs

    Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. At Flynn Arby's, we are seeking an Assistant Manager to join our exceptional team. This is a unique opportunity to be part of a world-class food/hospitality company and contribute to our continued success. If you are ambitious, proven, and have a passion for delivering flawless customer service, we want to hear from you! Responsibilities: - Work closely with the General Manager to ensure the smooth operation of the restaurant - Train and mentor team members to ensure they deliver exceptional service to our guests - Manage inventory and ensure strict adherence to food safety and quality standards - Assist in scheduling and maintaining labor cost controls - Provide leadership and direction to the team to achieve sales targets - Handle customer inquiries and resolve any issues promptly and professionally - Maintain a clean and organized restaurant environment - Collaborate with the management team to determine and successfully implement operational improvements Requirements: - At least 2 years of experience in a similar Food/Hospitality role - Proven ability to lead and motivate a team - Strong communication and interpersonal skills - Exceptional problem-solving abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Understanding of food safety regulations and proven methods - Flexibility to work evenings, weekends, and holidays as required This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Assistant Manager Compensation Range: $17 - $18 / hour. There is no fixed deadline to apply for this position. To apply, click the ‘Apply Now' button. Monthly profit share bonuses, Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $17-18 hourly 3d ago
  • Director of Property Operations - Waldorf Astoria Beverly Hills

    Hilton Worldwide, Inc. 4.5company rating

    Beverly Hills, CA jobs

    Job Description - Director of Property Operations - Waldorf Astoria Beverly Hills Director of Property Operations - Waldorf Astoria Beverly Hills (Job Number: HOT0C6VP) Waldorf Astoria Beverly Hills is a leading luxury hotel. The property has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets, including an elevated Mediterranean restaurant, a Jean‑Georges rooftop restaurant, lobbies lounge, and in‑room dining. The Director of Property Operations will direct and oversee the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities Direct and oversee the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems, and grounds according to federal, state and local regulations. Conduct facility inspections. Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system. Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs. Lead, manage and communicate information about capital projects and property rehabilitations, including scheduling, budgeting and complying with contractor bidding standard. Direct daily department operations, including guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation. Monitor and develop team member performance to include supervision and professional development, conducting counseling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Qualifications Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Urgency - We operate with a sense of urgency and discipline. Key Attributes: Quality Productivity Customer Focus Benefits Best‑in‑Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more). Career growth and development Team Member Resource Group. Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Salary Range: $170,000 - $190,000 based on applicable experience. #J-18808-Ljbffr
    $170k-190k yearly 2d ago
  • Director of Building Services & Property Operations

    Sentral 4.0company rating

    San Francisco, CA jobs

    A leading residential hospitality operator is looking for a Director of Building Services in San Francisco. You will oversee maintenance projects, manage a service team, and ensure excellence in customer service. The ideal candidate will have strong organizational and leadership skills, with a minimum of 2 years experience in a similar role. This in-person position offers various perks including health plans and a 401(k) with a company match. #J-18808-Ljbffr
    $105k-157k yearly est. 2d ago
  • Hotel Operations Director - Luxury Property & Growth

    Highgate Hotels L.P 4.5company rating

    San Francisco, CA jobs

    A leading hospitality company is seeking a Director of Operations in San Francisco. The role requires overseeing hotel profitability, managing staff, and ensuring exceptional guest satisfaction. This position demands strong leadership skills and at least 6 years of experience in a hotel or related field. The Director will coordinate operations, train employees, and ensure compliance with standards, contributing to the hotel's success in a luxury environment. #J-18808-Ljbffr
    $101k-162k yearly est. 2d ago
  • Hospitality GM: Lead Guest Service & Team Excellence

    Major Food Brand 3.4company rating

    Burlington, MA jobs

    A leading hospitality company in Burlington, MA is looking for a passionate General Manager. This role involves scheduling staff tasks, ensuring policies are upheld, and inspiring exceptional guest service. Candidates should possess a Bachelor's degree in Hospitality Management or a related field, along with experience in culinary roles and new restaurant openings. Competitive salary and benefits offered, along with growth and development opportunities for committed individuals. #J-18808-Ljbffr
    $46k-73k yearly est. 1d ago
  • Director Operations

    The Crescent Hotels Group 4.2company rating

    Mountain View, CA jobs

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At the Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join the Aloft Mountain View team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Here is what you will be doing each day: As our Director of Operations, you will provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested. RESPONSIBILITIES: Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day to day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Does this sound like you? You are a natural leader who demonstrates strength by motivating the team to deliver exceptional service and to maximize their potential. Ensuring excellence is not only front facing but also behind the scenes. You orchestrate operations day to day ensuring all moving parts are in harmony. You lead by example setting the high standards of service, teamwork and accountability. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr
    $90k-153k yearly est. 5d ago
  • Luxury Vacation Rental GM - Growth, Ops & Guest Experience

    Horizon Hospitality 4.0company rating

    Aspen, CO jobs

    A luxury vacation rental company seeks a General Manager to oversee daily operations. This hands-on leadership role focuses on Guest Services, Housekeeping, and Maintenance, ensuring exceptional experiences for guests and homeowners. The ideal candidate will have significant vacation rental experience, strong financial acumen, and a proven track record in operational management. This position offers competitive compensation including base salary, bonus, and benefits. #J-18808-Ljbffr
    $46k-92k yearly est. 5d ago
  • Retail Director, TD Garden

    Delaware North 4.3company rating

    Boston, MA jobs

    The opportunity Delaware North Sportservice is hiring a Retail Manager to join our team at TD Garden in Boston, Massachusetts. As a Retail Manager, you will contribute to the efficiency and success of day-to-day retail operations. If you are looking for a fast‑paced role offering opportunity and potential to learn where your efforts are rewarded, apply now. Pay Minimum - Anticipated Maximum Base Salary: $78,400 - $105,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Act as a company liaison with both unit and client management as it pertains to site‑specific retail plan development Merchandise planning, buying, and inventory management against sales trends Operational accountability, including overseeing game‑day operations, managing profit and loss, monitoring financial performance, and preparing reports Provide leadership and direction to all retail locations, in‑store merchandising, and displays to ensure maximum visual impact and revenue generation Work with retail managers and supervisors to develop and implement customer and employee promotions Work in conjunction with the Corporate Retail Team, prepare detailed plans for approval that increase the unit's revenues by developing creative concepts to market new product lines and direct related vendor sourcing Incorporate market trends into product selection by identifying those that will positively impact the business. Oversee the hiring, training, and development of all retail team members More about you Minimum of five years of experience in retail management, with at least 3-5 years of retail/store operations and merchandising techniques Experience in buying licensed products preferred Experience in specialty retail sales operations, preferably sports‑related Bachelor's degree in Business, Retail Management, or equivalent preferred Experience with direct financial accountability of revenues over ten million dollars, including P&L, inventory, and merchandising planning Extensive retail marketing and brand management experience Experience working cross‑functionally with multiple departments Proficiency in both Word & Excel is required. In‑depth knowledge of Point of Sales systems is preferred Must be able to work a flexible schedule of days, nights, weekends, and holidays Physical requirements Must be able to lift at least 30 pounds Frequent standing, bending, lifting, and walking Shift details Days Evenings Holidays Weekends Evenings as needed M-F Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr
    $78.4k-105.8k yearly 4d ago
  • Operations Manager

    Servpro Team Wilson 3.9company rating

    Houston, TX jobs

    Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
    $47k-84k yearly est. 4d ago
  • Director of Resort Operations

    Balboa Bay Resort 4.3company rating

    Newport Beach, CA jobs

    Balboa Bay Resort is seeking an experienced Director of Resort Operations with a strong Food & Beverage background to join our Executive Leadership team. This critical role is responsible for driving operational excellence, exceptional guest experiences, and strong financial performance across our luxury waterfront resort. The ideal candidate is a hands-on, strategic leader who thrives in a high-volume resort environment and brings deep expertise in Food & Beverage along with proven cross-departmental operational leadership. This position oversees all operational departments-including Rooms Division, Food & Beverage, Engineering, Security, and other assigned areas-ensuring the seamless execution of systems, standards, and services that support outstanding guest satisfaction, team member engagement, and sustained profitability. Key Responsibilities • Provide strategic leadership and oversight to department heads and managers across resort operations, with a strong focus on Food & Beverage excellence. • Drive revenue growth, profitability, service levels, and team member engagement across all operational departments. • Lead hiring, training, performance management, and development of management teams in alignment with company policies and labor regulations. • Prepare and manage annual operating budgets; analyze forecasts, P&Ls, and cost reports to maximize profitability and control expenses. • Optimize menu pricing, product mix, wine programs, and promotional strategies to enhance F&B financial performance. • Partner closely with department leaders to ensure seamless execution of operational strategies and day-to-day excellence. • Ensure F&B outlets, banquets, and catering operations deliver consistently high-quality products and elevated service standards. • Maintain a visible leadership presence throughout dining venues and public areas, proactively addressing guest feedback and service opportunities. • Ensure compliance with all food safety, sanitation, alcohol service (TIPS), health department, OSHA, and safety standards. • Present budgets, financial results, and operational strategies to the ownership group and executive leadership. Additional Responsibilities • Support and collaborate with the Executive Committee to achieve overall resort goals. • Approve labor decisions, merit increases, promotions, scheduling, and time-off requests within policy guidelines. • Resolve guest concerns professionally and effectively, escalating when appropriate. • Ensure responsible alcohol service and address safety or security incidents as needed. Qualifications • High school diploma or GED required; Bachelor's degree in Hospitality Management preferred. • 5+ years of progressive Food & Beverage leadership experience, including 2+ years in a management role within a resort or hotel environment. • Strong knowledge of restaurant, banquet, and catering operations; familiarity with Front Office operations strongly desired. • Proven ability to lead large teams in a fast-paced, high-volume, service-driven environment. • Demonstrated financial acumen, including budgeting, forecasting, labor management, and cost controls. • Excellent communication, leadership, and interpersonal skills with a strong guest-first mindset. • Ability to remain calm, decisive, and solutions-oriented during peak business periods or emergency situations. • Proficiency in MS Office and ability to learn hotel operating systems. • TIPS , Food Handler, and ServSafe certifications required (or ability to obtain within designated timeframes). • Bilingual Spanish a plus. • Flexible schedule required, including weekends, holidays, and varying shifts.
    $100k-158k yearly est. 1d ago
  • Arena Retail Director - Merchandising & Operations

    Delaware North 4.3company rating

    Boston, MA jobs

    A leading sports and entertainment hospitality firm seeks a Retail Manager at TD Garden in Boston. The ideal candidate will oversee retail operations, provide leadership, and drive financial performance. Responsibilities include merchandising, customer promotions, and team management. A minimum of five years' retail management experience is required, along with strong financial acumen and proficiency in relevant software. Join a team that values personal and professional growth. #J-18808-Ljbffr
    $51k-79k yearly est. 4d ago
  • Foodservice General Manager: Lead Ops & Menu Innovation

    Carlsbad Tech 4.0company rating

    San Francisco, CA jobs

    A leading culinary services provider in San Francisco seeks a General Manager to oversee day-to-day operations of an account. The ideal candidate will have a BS in Hospitality or Culinary, five years of relevant experience, and strong leadership skills. Responsibilities include managing budgets, conducting HR functions, and ensuring food quality. Competitive salary of $103,000 annually along with a variety of benefits, including medical and retirement plans, is provided. Applications are accepted on an ongoing basis. #J-18808-Ljbffr
    $103k yearly 2d ago
  • Hotel General Manager: Growth & Profit Leader

    Hotel Equities 4.5company rating

    Dallas, TX jobs

    A premier hospitality management firm is seeking an experienced General Manager for its Courtyard by Marriott Dallas Medical/Market Center. The ideal candidate will have over 2 years of hotel leadership experience and a strong track record in financial management. Responsibilities include overseeing hotel operations to ensure guest satisfaction and financial success. We offer a competitive salary of $100k-$120k, quarterly bonuses, insurance benefits, and a supportive work environment focused on career growth. #J-18808-Ljbffr
    $100k-120k yearly 4d ago
  • Vice President of Multi-Family Operations

    East West Hospitality 3.7company rating

    Avon, CO jobs

    East West Hospitality is building a new luxury multi-family operating platform and is seeking a senior leader to shape and lead this next phase of growth. The Vice President of Multi-Family Operations will establish, scale, and lead East West Hospitality's multi-family division as a distinct business vertical within our organization. This role goes well beyond traditional property management. It is an opportunity to build the strategy, operating model, and brand standards for a growing portfolio of high-end residential and mixed-use communities developed by East West Partners and other future partners. The VP will serve as the business leader for this platform, owning financial performance, shaping the resident experience, partnering closely with developers and investors, and positioning East West Hospitality as a best-in-class luxury multi-family operator. This position reports directly to the Chief Executive Officer of East West Hospitality. What You Will Do Build & Lead the Multi-Family Business Create and execute the long-term strategy for East West Hospitality's multi-family division. Design a scalable operating platform, including brand standards, service model, systems, and playbooks. Lead organizational design, staffing models, and leadership development across markets. Establish KPIs, performance benchmarks, and operational scorecards. Own Financial Performance Full divisional P&L ownership with accountability for NOI, margins, and operational efficiency. Oversee pricing strategy, rent structures, renewals, and expense management. Develop and manage financial models, budgets, and performance forecasts. Partner with ownership groups on capital planning, reinvestment strategies, and long-term value creation. Partner with Developers & Investors Serve as the primary operational partner to developers, asset managers, and capital partners. Provide operational input during design, programming, amenity planning, and technology selection. Support underwriting, operating proformas, and management agreement discussions. Represent East West Hospitality in investor and developer conversations and industry forums. Set the Standard for Resident Experience Establish a luxury, hospitality-infused resident experience that differentiates East West in the market. Ensure consistency in service delivery, communication, and community engagement across properties. Oversee resident satisfaction, reputation management, and retention strategies. Lead Operations at Scale Guide lease-up strategy for new developments and corrective action for underperforming assets. Oversee systems selection and implementation (property management platforms, pricing tools, resident apps, access control, emerging technologies). Ensure compliance with regulatory, safety, and insurance requirements. Location: This role is based in Colorado and may be located in the Denver/Front Range or Eagle County area. Regular travel to operating and development sites is expected Employment Type: Full Time, Year Round Pay Rate: $150 - $220k annually bonus eligible Closing: 01/31/2026 or until filed Who You Are You are a senior leader who has built or scaled a multi-family or residential platform, not just managed properties. You bring: A strategic mindset with the ability to translate vision into execution. Deep operational credibility in luxury or institutional multi-family. Comfort operating at the intersection of operations, development, finance, and brand. A leadership style that builds trust, accountability, and high-performing teams. A hospitality-driven approach to residential living. Qualifications 10+ years of progressive leadership experience in multi-family or mixed-use operations, including 5+ years at a senior or executive level. Demonstrated success launching or scaling a property management platform or business line. Experience leading lease-up and stabilized luxury communities across multiple markets. Proven P&L ownership and strong financial acumen. Experience collaborating closely with developers, GC teams, asset managers, or investors. Strong understanding of hospitality-driven service standards and high-end residential brands. Bachelor's degree in business, real estate, hospitality, or related field preferred. CPM, CAM, or similar professional designations preferred. Benefits & Perks Health Insurance: Medical, Dental, Vision Unlimited Time Off & Paid Sick Time $1000 Wellness Bonus/ Year 401(K) Plan with Discretionary Employer Match Discounts at Marriott properties worldwide Sabbatical Program $500 Referral Program Why East West Hospitality East West Hospitality is a values-driven organization with 40 years in luxury hospitality, resort operations, and residential communities. Our culture is defined by: Authentic hospitality Care for place and people Long-term partnerships Excellence without pretense This role offers the rare opportunity to build something enduring - a new business platform within a respected, established organization.
    $150k-220k yearly 4d ago
  • General Manager: High-Impact Ops & Quarterly Bonuses

    BJ's Restaurants, Inc. 4.4company rating

    Salinas, CA jobs

    A leading restaurant chain located in California is seeking a General Manager to oversee operations. You will manage shifts, ensure guest satisfaction, hire and train your team, and maintain quality control in a fast-paced environment. The role offers a competitive salary ranging from $98,000 to $105,000 per year, alongside opportunities for advancement within the company. Ideal candidates will have at least 5 years of restaurant management experience and a strong commitment to service excellence. #J-18808-Ljbffr
    $98k-105k yearly 5d ago
  • Operating Partner & GM - Hospitality Operations Leader

    Bolay Enterprises, LLC 4.0company rating

    Miami, FL jobs

    A fast-casual dining concept in Miami is seeking an Operating Partner. This role involves leading restaurant operations, ensuring exceptional guest experiences, and developing sales strategies. The ideal candidate has at least 3 years of managerial experience in casual dining and a Bachelor's degree. This position offers a starting salary of $60k plus bonuses and various benefits including medical and paid time off. #J-18808-Ljbffr
    $60k yearly 4d ago
  • Wellness Retail Assistant Manager: Lead Ops & Service

    Mother's Market & Kitchen 4.2company rating

    Newport Beach, CA jobs

    A wellness-focused retail company in Newport Beach seeks an Assistant Store Manager to lead daily operations and develop team performance. You will enhance customer experiences while managing store tasks. Ideal candidates have retail management experience, strong communication skills, and a customer-service mindset. The role offers flexible scheduling, competitive pay of $24.50 hourly, and various benefits including medical and dental insurance. #J-18808-Ljbffr
    $24.5 hourly 1d ago
  • General Manager

    Avi Resort and Casino 4.1company rating

    Fort Mohave, AZ jobs

    Summary: Responsible for the overall operations of, and accountable for, the performance of all revenue producing departments, non-revenue departments and the associated support departments comprising the hotel and casino operations. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Also responsible for the direct management, overall development, coordination and management of staff to obtain optimum profits, efficiencies and economy of operations. xevrcyc In addition, this position is responsible for the communication of all substantial business issues to the Avi Casino Enterprise, Inc. Board of Directors and the President/CEO.
    $34k-51k yearly est. 1d ago
  • Local Operations Manager

    Vacasa 4.4company rating

    Operations manager job at Vacasa

    About This Job This role requires strong communication and handy-person skills. You will be called upon to do anything from changing a light bulb, to helping a guest figure out how to light a gas fireplace over the phone, to walking an owner through their monthly statement. Additionally, you will support in leading and developing a team of employees. Compensation * $50000 - $55000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location. * Up to $350 per month car allowance for eligible employees. * $1000 sign on bonus ($500 paid out after 30 days and $500 paid out after 90 days) * More benefits and company perks information below. Essential Job Functions * Lead and develop a team of employees through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals. * Oversee daily operations and workflow management of assigned portfolio of properties to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes. * Provide cross-coverage for your team and management when necessary. * Conduct regular inspections prior to guest and owner arrivals. * Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets. * Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for. * Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency. * Support the budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis. * Partner and assist your Onboarding team when new units join the portfolio. * Ability to perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc). * Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise. * Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations. * Establish and maintain open, collaborative relationships with fellow regional team members and upper management team * Other duties as assigned because every day is different in hospitality! Skills + Qualifications * Experience working in hotel, hospitality, vacation or similar industry is highly preferred. * 1 - 2 years experience working in operational support roles; housekeeping and maintenance highly preferred. . * Prior experience in supervisory or management level positions in a similar industry is highly preferred. * Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices * This role involves frequent travel between worksites, so reliable personal transportation is essential. * Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. * Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. * Comfortable talking to people-online or in person-and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements * Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities - often in varying weather conditions. * We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. * Hybrid work environment with in-person local office worktime required. * Reliable transportation required. * Regular travel within the locally assigned market and / or region. * Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks * Health/dental/vision insurance based on hours worked * Employer Sponsored & Voluntary Supplemental Benefits based on hours worked * 401K retirement savings plan with immediate 100% company match on the first 4% you contribute * Health & Dependent Care Flexible Spending Accounts based on hours worked * Paid Flex Time Off * Employee Assistance Program (EAP) * Employee Discounts * Please visit our careers page to review our full benefits offering
    $50k-55k yearly Auto-Apply 3d ago

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