Specialist jobs at Vacasa

JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support. DUTIES & RESPONSIBILITIES: Monitor deployment queue and update priorities as needed. Develop and maintain processes that can help streamline the department and improve efficiency. Review, analyze and streamline both administrative and technical processes. Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries. Create and use Service Now reports to help monitor the department queues. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found. Provide 24/7 support to team members from various time zones and work sites, as necessary. Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios. Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Associate's Degree FIELD(S) OF STUDY: Computer Science or Management Information Systems EXPERIENCE: Minimum 2 years of experience troubleshooting hardware or providing desktop support. Experience using Service Now preferred. COMPETENCIES/SKILLS: Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity. Extensive knowledge in troubleshooting and able to identify options for potential solutions. Ability to conduct research into issues and products independently as required without pervasive supervision. Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation. Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended. Ability to work well in a team-based environment as well as working independently. Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sales & Client Experience Specialist Senior within PNC's Retail Bank organization, you will be based from our Orlando Regional Office located at: 401 South Orange Avenue, Suite 300, in Orlando, Florida 32801.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Supports sales and customer experience strategy execution. Is accountable for tactical execution in one or more channels. Supports the development of tactics aligned with strategic priorities. Implements initiatives to grow revenue including acquisition, growth, retention, and cross-channel experiences. Through observation and coaching, identifies variability in performance and makes recommendations to management to address performance gaps . Directs the development and delivery of readiness materials for the execution of sales and client experience initiatives. Coordinates the execution of sales and customer experience strategies and tactics with key stakeholders. Monitors, observes and coaches at the front line. Communicates results and best practices, and makes recommendations to management. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccount Management, Competitive Strategies, Customer Experience (CX), Negotiation, Operations Management, Strategic PlanningCompetenciesDecision Making and Critical Thinking, Effective Communications, Influencing, Knowledge Of Sales Channels, Planning and Organizing, Products and Services, Program Management (M0260), Sales Function, Strategic Sales PlanningWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sales & Client Experience Specialist Senior within PNC's Retail Bank organization, you will be based from our Orlando Regional Office located at: 401 South Orange Avenue, Suite 300, in Orlando, Florida 32801. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Supports sales and customer experience strategy execution. Is accountable for tactical execution in one or more channels. + Supports the development of tactics aligned with strategic priorities. Implements initiatives to grow revenue including acquisition, growth, retention, and cross-channel experiences. + Through observation and coaching, identifies variability in performance and makes recommendations to management to address performance gaps . + Directs the development and delivery of readiness materials for the execution of sales and client experience initiatives. + Coordinates the execution of sales and customer experience strategies and tactics with key stakeholders. Monitors, observes and coaches at the front line. Communicates results and best practices, and makes recommendations to management. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Account Management, Competitive Strategies, Customer Experience (CX), Negotiation, Operations Management, Strategic Planning **Competencies** Decision Making and Critical Thinking, Effective Communications, Influencing, Knowledge Of Sales Channels, Planning and Organizing, Products and Services, Program Management (M0260), Sales Function, Strategic Sales Planning **Work Experience** Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The Business Process Specialist will support, maintain and manage initiatives across the internal PTP systems, services, processes, and applications used in the BSNA/CCBSS organizations. Ensure stakeholder needs are met across BSNA, Bottling Clients, and our suppliers. Understand and operate within existing constraints while identifying process and system improvements. Duties and Responsibilities Interpret stakeholders need and translate into detailed, actionable work requirements. Perform traditional business analyst responsibilities to bridge gap between IT and the business. Leverage data skills and software (Power BI, SAP, Snowflakes, etc.) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data) Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously. Apply critical thinking to position our data and tools for success across multiple work efforts in parallel. Identify root causes of issues related to data or reporting, striving to understand situations in depth and in total accuracy. Carefully and creatively explain problems to non-technical audiences. Collaborate with team members across BSNA, Bottler clients and offshore to identify needed improvements and enhancements to existing processes within the PTP Landscape Create training documents and deliver training where needed. Support the day-to-day invoice processing activities within PTP. Overseeing all aspects related to the implementation stages of business process improvement initiatives. Performing ongoing analyses on business processes related to productivity, quality, costs, and time management to determine the ROI. Performs other duties as required. Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and that the duties and responsibilites may change with or without notice. Key Skills and Abilities Logical and fact-based approach to problem solving. Clear and concise communication skills in listening, written, and verbal applications. Excellent analytical and problem-solving skills. Proactive, Decisive, and action-oriented Proficiency with SAP's PTP product suite of tools Proficient with Microsoft Office Suite or related software. Ability to analyze and articulate complex PTP business needs. Adept at data analytics, using and learning analytical tools and software. Influencing stakeholders and project partners to achieve results. Education Requirements 4 Year / Bachelor's Degree Years of Experience 3 to 5 years in a related data analytics role Required Travel Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion. Hybrid Work Environment CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs. Total Rewards, Totally Rewarding We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package. Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required Rewards & Recognition- Acknowledging our employees' contributions Retirement Plans & Guidance- Programs to assist associates in saving for retirement Health & Welfare Plans- Medical, life, and disability insurance plans Company Message Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Nutrition Solutions - Tampa FL Nutrition Solutions is more than a healthy meal delivery service; we're a catalyst for transformation, both in health and in life. Client success specialists provide exceptional customer service and a world class customer experience to clients of our company. Client Success Team members must be high energy, highly organized, and have a great attitude. They must have fantastic communication skills and be passionate about engaging with, helping, and motivating the clientele we serve. If you thrive in a team environment, gracefully accept constructive feedback, and uphold the highest standards for yourself and your teammates, then you're the candidate we're looking for. Experience: Customer service: 3 years (Required) Sports nutrition: 3 years (Required) Client Success Specialist Responsibilities: Maintains an upbeat, positive, empathetic and professional attitude toward customers at all times. Must complete NASM Lifestyle Coach Certification within the first 120 days of employee Responds promptly & professionally to client correspondence on all platforms ( phone, text, email, social media, hand written cards etc.) Helps new clients get signed up over the phone Finds opportunities to make a positive, lasting impact on new and existing clients alike, via personalized touches, thoughtful gestures, interactions, etc. Coaches & motivates clients on best practices to help expedite their transformations and improve the customer experience Acknowledging, resolving, documenting customer complaints, issues or concerns. Strong working knowledge of all products, systems, processes, FAQ's and customer pain Improving client retention Communicating and coordinating with other team members in other departments Takes part in team functions, workouts and training exercises Ideal candidate must: Have a positive, can do attitude Have previous customer service experience Complete tasks with exceptional attention to detail Maintain a sense of urgency while still completing tasks accurately Be able to stay calm, positive and professional when interacting with angry customer Work well on a team Possess solid computer skills Be a strong communicator in person, over the phone, in texts, emails etc. Be dependable and have a strong work ethic Follow company standards and comply with procedures, policies and regulations Continually work to improve on their health & fitness, skillset & personnel development Effective verbal and written communication skills in English are required to successfully perform job responsibilities, which include creating reports, delivering presentations, and collaborating with team members Reliable transportation is a must Benefits Health Insurance Dental Insurance Vision Insurance Commissions on Sales Paid Time Off Team Workouts Free Employee Meals Personal Development & Educational Resources Additional Benefits High Energy, Growth Oriented Company Culture Modern, Fun, State of the Art Work Place On-Site World Class Gym & Spa Free Top Shelf Supplements Crypto Bonus Opportunities Fitness Bonus Opportunities About Nutrition Solutions: Nutrition Solutions is a rapidly growing healthy meal delivery service proudly serving clients nationwide. We are an industry leader globally recognized for our dedication to quality, innovation, customer service, and the results we help our clients achieve. Our mission is to transform lives-not just of our clients, but our dedicated team as well. We invest deeply in our team, offering unmatched opportunities for growth through personal development, fitness, training, leadership, and robust accountability practices. Our work demands personal responsibility, meticulous attention to detail, discipline, and a passion for getting results. The commitment you make to personal development directly influences the career you can build with us. If you're driven by growth and eager to join a high-performance team making a daily impact, Nutrition Solutions is where your search ends. *Nutrition Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionNutrition Solutions - Tampa FL Nutrition Solutions is more than a healthy meal delivery service; we're a catalyst for transformation, both in health and in life. Client success specialists provide exceptional customer service and a world class customer experience to clients of our company. Client Success Team members must be high energy, highly organized, and have a great attitude. They must have fantastic communication skills and be passionate about engaging with, helping, and motivating the clientele we serve. If you thrive in a team environment, gracefully accept constructive feedback, and uphold the highest standards for yourself and your teammates, then you're the candidate we're looking for. Experience: Customer service: 3 years (Required) Sports nutrition: 3 years (Required) Client Success Specialist Responsibilities: Maintains an upbeat, positive, empathetic and professional attitude toward customers at all times. Must complete NASM Lifestyle Coach Certification within the first 120 days of employee Responds promptly & professionally to client correspondence on all platforms ( phone, text, email, social media, hand written cards etc.) Helps new clients get signed up over the phone Finds opportunities to make a positive, lasting impact on new and existing clients alike, via personalized touches, thoughtful gestures, interactions, etc. Coaches & motivates clients on best practices to help expedite their transformations and improve the customer experience Acknowledging, resolving, documenting customer complaints, issues or concerns. Strong working knowledge of all products, systems, processes, FAQ's and customer pain Improving client retention Communicating and coordinating with other team members in other departments Takes part in team functions, workouts and training exercises Ideal candidate must: Have a positive, can do attitude Have previous customer service experience Complete tasks with exceptional attention to detail Maintain a sense of urgency while still completing tasks accurately Be able to stay calm, positive and professional when interacting with angry customer Work well on a team Possess solid computer skills Be a strong communicator in person, over the phone, in texts, emails etc. Be dependable and have a strong work ethic Follow company standards and comply with procedures, policies and regulations Continually work to improve on their health & fitness, skillset & personnel development Effective verbal and written communication skills in English are required to successfully perform job responsibilities, which include creating reports, delivering presentations, and collaborating with team members Reliable transportation is a must Benefits Health Insurance Dental Insurance Vision Insurance Commissions on Sales Paid Time Off Team Workouts Free Employee Meals Personal Development & Educational Resources Additional Benefits High Energy, Growth Oriented Company Culture Modern, Fun, State of the Art Work Place On-Site World Class Gym & Spa Free Top Shelf Supplements Crypto Bonus Opportunities Fitness Bonus Opportunities About Nutrition Solutions: Nutrition Solutions is a rapidly growing healthy meal delivery service proudly serving clients nationwide. We are an industry leader globally recognized for our dedication to quality, innovation, customer service, and the results we help our clients achieve. Our mission is to transform lives-not just of our clients, but our dedicated team as well. We invest deeply in our team, offering unmatched opportunities for growth through personal development, fitness, training, leadership, and robust accountability practices. Our work demands personal responsibility, meticulous attention to detail, discipline, and a passion for getting results. The commitment you make to personal development directly influences the career you can build with us. If you're driven by growth and eager to join a high-performance team making a daily impact, Nutrition Solutions is where your search ends. *Nutrition Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR GOoG4MV0YD

Job DescriptionBenefits/Perks: Flexible Scheduling Competitive Compensation Career Advancement Opportunities We are looking for a Commercial Cleaning Specialist to join our team! You will be responsible for providing exceptional customer service by consistently and thoroughly cleaning commercial properties. You will be providing a variety of cleaning services and may work on multiple contracts per day. You are someone who takes pride in your work, operating with high integrity and efficiency while serving customers. You have an eye for the details and go above & beyond to make an impact on our customers! Responsibilities: Effectively use provided equipment -- including vacuums and cleaning solutions -- to clean customer areas of scope Clean all surfaces, including fans, blinds, light fixtures, baseboards, fixtures, counters, showers, toilets, cabinets, and floor Ability to clean floors on hands and knees in kitchens and bathrooms Vacuum all stairs, carpet, hard surface floors, and furniture Move all reasonably moveable furniture to clean under and behind Carry all cleaning products and equipment to and from office, vehicle, and customers buildings Assist in keeping supplies stocked and maintaining equipment Contribute to a positive work culture with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time Qualifications: Previous housekeeping/janitorial experience preferred Must be available to work weekends Valid drivers license and reliable transportation to commute between job sites Ability to read and follow cleaning instructions Ability to differentiate between cleaning products and uses Strong communication and customer service skills Ability to lift and carry 20 lbs of equipment Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew, and cleaning solutions

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. What We Offer: + Full Time employment + $17.00/hr plus Performance Bonuses + Paid training + Paid Time Off + **Available shift: 10:00 AM - 6:30 PM, **rotating Sundays** Minimum Qualifications: + Must be able to work in office at our Provo location + Completed High School Education, GED, or equivalent + Must be at least 18 years of age + Computer Literate + Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions + Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters + Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent Preferred Qualifications: + Sales/Customer Service Background + Ability to creatively solve problems + Ability to multi-task (especially while talking on the phone) + Attention to detail Learn about the Vivint Culture (*************************************** and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: + Free daily lunch and drinks on site + Paid holidays and flexible paid time away + Employee/Friends/Family Discounts + Onsite health clinic, gym, gaming tables + Medical/dental/vision/life coverage & 24/7 Medical Hotline + 401(k) + Employer Match + Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

**Reset Specialist for Greater Jacksonville** **_Hiring Immediately_** Provide large scale resets of display merchandising to all stores assigned by Manager. Provide reset expertise. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Support Keurig Dr Pepper brands like 7UP, Snapple,Core, Bai and other fan favorites to retail stores within the assigned territory. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Identify incremental sales opportunities for Sales Representative to pursue. Provide feedback on competitor activities. Perform other similar or related duties as requested or assigned. **Schedule** + Full-time; Monday- Friday; 1st shift (6:00 am) **Responsibilities** + Provide large scale resets of display merchandising to all stores assigned by Manager. + Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. + Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. + Identify incremental sales opportunities for Sales Representative to pursue. + Provide feedback on competitor activities. **Total Rewards:** + Pay starting at $18.04 per hour. The employee will move to a higher rate of $18.94 per hour in the quarter after their 6 month anniversary. + Actual placement within the compensation range may vary depending on experience, skills, and other factors + Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement **Requirements:** + 2 years of prior reset experience and/or retail merchandising experience in grocery, mass, drug, or big box retailers required. + Ability to lift-up to 50 lbs repeatedly. + Capability to push and pull up to 100 lbs repeatedly. + Possession of a valid driver's license. **Company Overview:** Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Job Overview:Reset Specialist for Greater JacksonvilleHiring ImmediatelyProvide large scale resets of display merchandising to all stores assigned by Manager. Provide reset expertise. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Support Keurig Dr Pepper brands like 7UP, Snapple,Core, Bai and other fan favorites to retail stores within the assigned territory. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Identify incremental sales opportunities for Sales Representative to pursue. Provide feedback on competitor activities. Perform other similar or related duties as requested or assigned. ScheduleFull-time; Monday- Friday; 1st shift (6:00 am) ResponsibilitiesProvide large scale resets of display merchandising to all stores assigned by Manager. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Identify incremental sales opportunities for Sales Representative to pursue. Provide feedback on competitor activities. Total Rewards:Pay starting at $18. 04 per hour. The employee will move to a higher rate of $18. 94 per hour in the quarter after their 6 month anniversary. Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Requirements:2 years of prior reset experience and/or retail merchandising experience in grocery, mass, drug, or big box retailers required. Ability to lift-up to 50 lbs repeatedly. Capability to push and pull up to 100 lbs repeatedly. Possession of a valid driver's license. Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Training & development Benefits/Perks Flexible Schedule Competitive Pay Career Advancement Opportunities Job Summary Were looking to hire a hard-working cleaning specialistwho can maintain the cleanliness and safety of our building. Youll be responsible for all cleaning duties including vacuuming, mopping, scrubbing restrooms, dusting, emptying trash, and ensuring the cleaning schedule is completed per scope of work. The ideal candidate has a great work ethic, experience with cleaning tools and supplies, and takes pride in a job well done. Responsibilities Maintain the cleanliness and safety of the building Vacuum carpets, mop floors, scrub restrooms, dust furniture, and empty trash cans daily Clean windows, spot clean carpets, and supply restrooms Wipe up spills and other hazards with sponges and squeegees Secure the building by locking doors once cleaning is complete Write reports of areas cleaned and notify the manager of repairs needed Qualifications Educational requirements include a high school diploma or equivalent At least 1 year of experience in janitorial services Drivers license or reliable transportation to and from the worksite Experience with a variety of cleaning supplies and cleaning equipment Excellent stamina and physical health Must be a hard worker with high attention to detail and have a strong work ethic

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Training & development Benefits/Perks Flexible Schedule Competitive Pay Career Advancement Opportunities Job Summary Were looking to hire a hard-working Janitor who can maintain the cleanliness and safety of our building. Youll be responsible for all cleaning duties including vacuuming, mopping, scrubbing restrooms with soapy water, and shampooing carpets, emptying trash, replenishing paper products, and other consumables. The ideal candidate has a great work ethic, experience with cleaning equipment and supplies, and takes pride in a job well done. Responsibilities Maintain the cleanliness and safety of the building Vacuum carpets, mop floors, scrub restrooms, dust furniture, and empty trash cans daily Clean windows, shampoo carpets, and supply restrooms Wipe up spills and other hazards with sponges and squeegees Secure the building by locking doors once cleaning is complete Track supplies and report to manager when order is needed before running out Write reports of areas cleaned and notify the manager of major issues repairs Qualifications Educational requirements include a high school diploma or equivalent At least 1 year of experience in janitorial services Drivers license or reliable transportation to and from the worksite Experience with a variety of cleaning supplies and cleaning equipment Excellent stamina and physical health Must be a hard worker with high attention to detail and have a strong work ethic

Role: Substance Use Specialist, FSP Reports to: Program Manager Program: 1303-FSP Department: Health & Wellness Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: Full Service Partnership is a specialized mental health program that provides wraparound and individualized field-based services to individuals with complex needs, including serious mental illness, chronic health issues, substance use disorders and homelessness. With the support of and in partnership with the FSP team, the Substance Use Specialist performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in SPA 4and 5 in their recovery from substances and in regaining control over their lives. In addition to their capacity and duties as either clinician or case manager on the team, the Substance Use Specialist serves as a primary team liaison for individuals struggling with substance use and addiction, such as by providing information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Use Specialist will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations. Essential Duties and Responsibilities: Utilize harm reduction, social, environmental, and motivational, strategies to support members, in collaboration with licensed clinicians, other counselors, case managers, and support staff. Provide linkage and referrals to outpatient and residential substance abuse treatment. Encourage and promote an environment that is strength based to assist clients in meeting their individual goals. Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff Assist with enrollment process as needed. Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment. Conduct screening interviews, complete housing documentation, and coordinate clients' move-in with the housing authority, property managers. Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing. Coach members individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed resources in the community. Provide referrals to allied critical healthy living services for members on caseload. Document and account for time spent on client contacts and activities in client record in accordance with Department of Mental Health standards. Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to members. Qualifications: High School diploma or GED; Associates or Bachelor's degree in related field preferred Certification in substance abuse counseling (CAADE and/or CAADAC preferred) Minimum two years' experience as a substance abuse counselor and/or case manager, in a licensed and/or ac-credited substance abuse treatment facility (experience in a dual-diagnosis setting preferred) Able to work in a high tolerance Harm Reduction model with members who have multiple barriers Current, valid California Driver's with an acceptable driving record and reliable vehicle Able to transport members in your vehicle Computer literacy, including knowledge of Microsoft Word, Outlook and Excel Detail oriented with excellent time management, organizational, written, verbal, and computer skills Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision Able to obtain and maintain CPR/1st Aid certification Current, valid California Driver's License with an acceptable driving record If candidate is also a Clinician must have: Master's degree in Social Work, Marriage & Family Therapy, Clinical Counselling, Psychology, or a related field and valid registration with the California Board of Behavioral Sciences. Preferred Qualifications: Bachelor's Degree in related field preferred Knowledge of 12-Step organizations, culture, terminology, and literature Working knowledge of criminal justice system Certification as an Anger Management and/or Domestic Violence facilitator Bilingual in English/Spanish Job Description Work Environment: Combination of field and office environment Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day.

Full-time, Temporary Description Looking for a seasonal opportunity that balances rewarding work with the chance to live your best mountain lifestyle? Join us at Devil's Thumb Ranch for winter employment, available from late November through early April. With perks designed to satisfy your winter adventure dreams-like affordable housing, discounted ski passes, and complimentary access to our Nordic trails-you'll find the Ranch is more than a workplace, it's an experience. Principle Purpose of Job The Dining Specialist plays a pivotal role in delivering exceptional guest experiences across Devil's Thumb Ranch's dining venues and catering events. This versatile position combines the responsibilities of a banquet server, host, and back server, ensuring seamless service and hospitality in a variety of settings. The Dining Specialist is a key team member who upholds the Ranch's commitment to excellence and guest satisfaction. *Please note that this role may involve placements in Heck's Tavern, Ranch House Restaurant, Volario's, Café Giocondo, or on our Banquets team. While preferences are welcome, placements will be based on operational needs. Essential Duties and Responsibilities: · Set up, serve, and break down banquet events according to event specifications and service standards. · Provide professional, efficient, and courteous service during events, including weddings, conferences, and special occasions. · Collaborate with event staff to ensure smooth execution of service. · Greet guests warmly upon arrival, manage reservations, and maintain an organized seating plan. · Answer guest inquiries regarding menus, hours of operation, and general Ranch information. · Monitor dining room flow to ensure efficient seating and table turnover. · Assist servers by delivering food and beverages promptly and accurately. · Clear and reset tables to maintain a clean and organized dining environment. · Support kitchen staff by running food and completing side work as needed. · Demonstrate thorough knowledge of menus, wine pairings, and Ranch offerings to enhance guest experiences. · Maintain compliance with health and safety regulations, including proper food handling and sanitation practices. · Foster a collaborative and positive work environment with team members across all venues. · Perform other duties as assigned to meet operational needs. Requirements · Previous experience in food and beverage service or hospitality preferred. · Excellent interpersonal and communication skills. · Ability to multitask and adapt to various roles and environments. · Strong attention to detail and commitment to delivering high-quality service. · Must be at least 18 years old and able to obtain any necessary alcohol service certifications. · Ability to stand, walk, and move for extended periods. · Lift and carry up to 25 pounds frequently and up to 50 pounds occasionally. · Perform repetitive motions such as bending, stooping, and reaching. · Professional appearance and adherence to uniform standards as outlined by Devil's Thumb Ranch Resort & Spa. Compensation Description: $11.79/hr + tips Competitive pay commensurate with education and experience. Benefits and Perks: · Affordable Housing - starting as low as $196.15 per paycheck · Winter Park Resort Ski Pass - starting as low as $250 with employer match · Grand County Rec Center - $137.50 for a 6-month pass · Employee Discounts - on lodging, food, gear, and lessons · Retail/Gear Discounts - savings on essential equipment · Discounted Resort Room Rates - for self, friends & family (as availability allows) · DTR Winter Passes - complimentary Nordic ski passes & equipment (based on availability) · Discounted Spa Treatments - unwind with reduced-rate services at Ranch Creek Spa · Free Mountain Bike Trail Pass - plus 25% off rentals (great for shoulder season) · Free Employee Shuttle - from staff housing to work and key county locations · Employee Events - social activities, gatherings, and community celebrations Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload. Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Salary Description $11.79/hr + tips

DIAMO ND RESORTS™ OFFERS: Medical, dental, vision, 401K and life insurance Resort discounts for team members, family, and friends Career growth opportunities A healthy work-life balance with paid time off Fun work environment Job Description JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign. ESSENTIAL JOB FUNCTIONS Provides customer service regarding collection issues, questions and processing payments and/or refunds. Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally. Responsible for reducing delinquency for assigned accounts. Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos. Reviews open accounts for collection efforts. Makes outbound calls, maintaining professional communication at all times via phone and in person. Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process. Utilizes computer systems to handle skip tracing. Reviews terms of sales and/or loan documents and attempts to collect customer payments. Provides timely follow-up on payment arrangements and documentation required per account. Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases. Ensures customer information is correct and updates information as necessary. Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution. Responsible for exceeding departmental performance standards and quality assurance expectations. Completes all required company trainings and compliance courses as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. Qualifications EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Competent in public speaking. Performs well with frequent interruptions and/or distractions. Additional Information Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities. At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations. Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation. Diamond Resorts is an Equal Opportunity Employer Apply Today! Link Below! ****************************************************************************************************************

Job Description Where Family Fun Begins Join the Cataloochee Ski Area Team Where Family Fun Begins! Create Comfort. Build Smiles. Work in the Mountains. At Cataloochee Ski Area, every guest deserves a clean, comfortable, and welcoming space after an exciting day on the slopes. As a Hospitality Cleaning Specialist, you'll play a vital role in delivering this experience while being part of a friendly and dynamic mountain team. What You'll Do: Ensure guest rooms sparkle with cleanliness, including vacuuming, dusting, mopping, and sanitizing surfaces. Keep public spaces, such as lobbies, restrooms, and dining areas, spotless and inviting. Restock essential supplies for rooms and shared areas. Safely handle cleaning equipment and products. Properly dispose of waste and maintain trash areas. Report any maintenance issues or safety hazards promptly. Respond efficiently to guest requests for additional services. Follow safety protocols and health regulations, especially during peak seasons. What We're Looking For: Previous experience in housekeeping, cleaning, or hospitality is a plus, but not required. Strong attention to detail and a passion for cleanliness. Physical stamina to handle standing, bending, and lifting (up to 30 lbs). Ability to thrive in a team environment and work independently when needed. Great time management and organizational skills. Flexibility to work weekends and holidays during peak ski season. Willingness to work in varying weather conditions. What Our Team Enjoys: Competitive hourly wage. Free Slope Pass Hit the slopes on your days off! Discounts on equipment rentals and ski area services. Work in a beautiful mountain setting with a supportive team. Be part of creating unforgettable memories for guests. We want to hear from you if you're ready to bring your energy and enthusiasm to Cataloochee Ski Area. Join us and experience the magic of mountain life while making a real impact every day. Apply today and become part of our mountain family!

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm) Qualified candidates for this role should be fluent in English and Spanish. Work Location: This is an onsite position in Houston, TX. Compensation: $15-17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone. * Accurately assess the consumer's financial condition by conducting thorough inquiries. * Determine the reason for delinquency and find creative solutions to resolve the situation. * Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances. * Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures. * Adhere to the State and Federal regulations pertaining to collection activities. * Meet corporate standards for call quality assurance and structure. Qualifications * Outgoing, assertive, competitive, persuasive * Enjoys dealing with the public * Possesses or is capable of acquiring superb negotiation skills * Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone. * Is able to work a flexible schedule which may include weekends. * Must have a high school diploma, some college preferred This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm) Work Location: This is an onsite position in Houston, TX. Compensation: $15-16/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone. * Accurately assess the consumer's financial condition by conducting thorough inquiries. * Determine the reason for delinquency and find creative solutions to resolve the situation. * Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances. * Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures. * Adhere to the State and Federal regulations pertaining to collection activities. * Meet corporate standards for call quality assurance and structure. Qualifications * Outgoing, assertive, competitive, persuasive * Enjoys dealing with the public * Possesses or is capable of acquiring superb negotiation skills * Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone. * Is able to work a flexible schedule which may include weekends. * Must have a high school diploma, some college preferred This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ

NorthStar Memorial Group is seeking a Bilingual Collections Specialist (English/Spanish) at our Home Office in Houston, TX. Our open-door policy ensures your voice is heard, and your ideas matter, fostering an environment that encourages innovative thinking and challenges the status quo. As highly empathetic individuals, our home office employees provide crucial support and guidance to our on-site teams, empowering them to better assist and guide our client families during their most difficult moments. We value individuals who embody our commitment to excellence, teamwork, and compassionate service. Responsibilities Utilize strong customer service skills, aligning with QA guidelines similar to the customer service staff Apply effective negotiation skills (accounts not eligible for buyout) Record client interactions, including inquiries, complaints, and actions taken in the computer system Collaborate with various locations to address billing and collections discrepancies. Meet a daily call quota of 60 outbound calls Send collection letters following company guidelines Maintain a monthly aging report to document collection activity Compensation Base Pay: $17/hr. + Commission: Up to $34,000 annually Payouts: Quarterly and Monthly Benefits Medical, Dental, and Vision Insurance 401(k) with Employer Matching Paid Time Off Yearly Performance Bonus up to 10% of salary Qualifications Minimum 1 year of experience in first-party collections Bilingual in English and Spanish REQUIRED Proficiency in Excel, Word, and Microsoft Teams Ability to engage with callers without a script We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. #ops