Customer Support Travel Agent
Vacation Advertiser job in Washington, DC or remote
Job Title: Customer Support Travel Agent Join Vacation Advertiser - Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we're looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team.
As a Customer Support Travel Advisor, you'll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer-whether they're looking to plan their next getaway, need assistance with booking, or have a question about one of our services.
What You'll Do:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Assist clients with booking travel arrangements and troubleshooting issues
Provide detailed information about destinations, services, policies, and promotions
Ensure customer satisfaction by resolving concerns quickly and effectively
Collaborate with travel advisors, sales teams, and vendors to solve complex issues
Maintain accurate customer records and follow company protocols
What We're Looking For:
1+ years of experience in customer support, hospitality, or travel-related services
Excellent communication and interpersonal skills
Tech-savvy and comfortable using CRM platforms and booking tools
Ability to stay calm and organized in a fast-paced environment
Passion for travel and desire to help others plan incredible vacations
A proactive attitude and strong problem-solving skills
Must have an entrepreneur mindset!
Preferred (but not required):
Experience in the travel industry or familiarity with travel booking systems
Knowledge of all-inclusive resorts, cruises, and European vacations
Bilingual abilities (especially Spanish)
Job Details:
Job Status: Full-time or Part-time
Schedule: Flexible with some preferred weekend availability
Location: Remote (U.S.-based only)
Perks:
Travel discounts
Training
Work-from-home flexibility
Opportunities for growth within the company
Why Vacation Advertiser?
Vacation Advertiser is more than a travel company-it's a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we'd love to hear from you!
Ready to Apply?
We're excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.
Auto-ApplyCruise & Travel Specialist
Vacation Advertiser job in Boston, MA or remote
Cruise & Tour Specialist (Remote) Remote - U.S., Mexico, Caribbean, UK, Australia Based Job Type: Independent Contractor / Flexible Schedule
About Us: Vacation Advertiser is a dynamic travel company helping clients create unforgettable vacations, from luxurious cruises to guided tours around the world. We believe travel changes lives-and we're on a mission to connect passionate people with incredible destinations.
Position Overview:
We are currently seeking Cruise & Tour Specialists to join our remote team. If you enjoy travel, love helping others, and want the freedom to work on your own schedule, this is a great opportunity. No prior travel experience is required-training is provided.
What You'll Do:
Consult with clients to understand their travel goals and preferences
Recommend cruise lines, vacation packages, and tour options
Book travel and create custom itineraries based on client needs
Stay informed on current promotions, packages, and travel updates
Manage bookings, documentation, and itinerary updates
Provide excellent customer service from consultation to post-travel
Who You Are:
Passionate about travel and helping others
Organized, self-motivated, and goal-oriented
A clear communicator with strong attention to detail
Comfortable using digital tools, email, and web-based booking platforms
Experience in customer service or sales is a plus but not required
What You'll Get:
Flexible hours-set your own schedule
Work remotely from anywhere with internet access
Full training provided
Access to exclusive travel perks and discounts
Supportive team and opportunities for growth
Apply Today:
Ready to start a career that lets you explore the world while helping others do the same? Apply now and take the first step toward becoming a Cruise & Tour Specialist.
Auto-ApplyContact Center Media Projects Specialist- Remote
Remote or Fort Lauderdale, FL job
We are looking for an amazing Contact Center Media Projects Specialist to fill this role, which is based remotely. The Specialist, Contact Center Media Projects, plays a critical role in supporting the organization's global training and communication strategy by producing and managing media content that enhances learning and engagement. This role ensures media projects are aligned with business objectives and deployed consistently across shore-based operations.
Here is a summary of what Princess is looking for in its Specialist, Contact Center Media Projects. Is this you?
Responsibilities
Create engaging and high-quality video, audio, and multimedia content that supports training initiatives and enhances agent learning experiences.
Develop and design visual and written materials (e.g., instructional guides, infographics, eLearning modules) to support training efforts, ensuring clarity and consistency in messaging.
Utilize video editing software to edit and produce professional-quality video content, ensuring that the final product aligns with training goals and brand standards.
Partner with training teams, leadership, and subject matter experts to identify content needs, develop training strategies, and integrate multimedia into the broader curriculum.
Oversee multiple media projects from inception to completion, including scheduling, production, and ensuring timely delivery of final materials.
Assess the effectiveness of media materials and training collateral by gathering feedback from agents and stakeholders, making revisions as needed to improve clarity, engagement, and outcomes.
Keep an organized library of all multimedia assets, ensuring content is regularly updated to reflect process changes, product updates, and industry trends.
Stay informed on emerging technologies and best practices in multimedia production, including video editing software and interactive content, to ensure training materials are innovative and impactful.
Requirements
Bachelor's degree in Instructional Design, Education, Communications, Media Production, or a related area
ATD, Articulate, and PMP certifications are a plus.
2-5 years of experience in instructional design or training development
Experience working in a contact center environment is preferred
Experience in multimedia content creation (videos, eLearning, job aids)
Proven background in project coordination.
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ***************************************************
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#PCL
Auto-ApplyBusiness Development Manager - Midwest Remote
Remote or Miami, FL job
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.
We are looking for an amazing Business Development Manager - Midwest to fill this role, which is based remotely. This position is responsible for managing the business development (sales) of a defined list of travel agency accounts and consortia within a specified territory. The objective is to achieve sales goals for Princess Cruises in alignment with the company's business objectives and Core Values. This role reports to the Director of Sales.
Here is a summary of what Princess is looking for in its Business Development Manager - Midwest. Is this you?
Responsibilities
Business Development (Revenue Generation) - As a Business Development Manager focused on revenue generation, your primary duties will include developing and implementing strategic plans to drive sales and increase revenue. You will conduct market research to identify new business opportunities and trends, and build strong relationships with clients, partners, and stakeholders to enhance business opportunities. Additionally, you will collaborate with sales and marketing teams to align revenue strategies with promotional activities and market demands, optimize pricing models and product offerings, and prepare detailed revenue reports and forecasts for senior management to support strategic decision-making.
Agency Account Management - The Business Development Manager is responsible for overseeing and managing relationships with agency partners to drive business growth and achieve strategic objectives. This role involves identifying potential agency partners, negotiating contracts, and ensuring that agency activities align with the company's goals. The Business Development Manager will work closely with the marketing, sales, and product development teams to coordinate efforts and maximize the impact of agency collaborations.
Marketing Development and Management - The Business Development Manager is responsible for developing and executing marketing strategies to drive business growth and enhance brand visibility. This role involves conducting market research to identify trends and opportunities, creating marketing campaigns, and managing promotional activities. The Business Development Manager will collaborate with the marketing team to develop content, manage social media channels, and oversee digital marketing efforts. Additionally, they will analyze the effectiveness of marketing initiatives and adjust strategies to optimize results. The ideal candidate will have strong analytical skills, creativity, and experience in marketing management.
Budget Management - The Business Development Manager is responsible for planning and allocating budgets for various business development initiatives, ensuring optimal use of resources to achieve strategic goals. Conduct financial analysis to monitor budget performance, identify variances, and prepare detailed reports for senior management to facilitate informed decision-making. Implement cost control measures and identify opportunities for budget optimization to maximize return on investment and support business growth. Work closely with the finance team to ensure accurate budgeting, forecasting, and financial planning, aligning business development activities with overall financial objectives.
Communication (Internal, External, and Feedback) - Internal Communication: The Business Development Manager will facilitate clear and effective communication within the organization, ensuring alignment between the sales, marketing, and operations teams. This includes regular meetings, updates, and collaboration to achieve business objectives. External Communication: The role involves building and maintaining strong relationships with external partners, clients, and stakeholders. This includes negotiating contracts, presenting business proposals, and representing Princess Cruises at industry events and conferences. Feedback Management: The Business Development Manager will gather and analyze feedback from clients and partners to identify areas for improvement and inform strategic decisions. This includes conducting surveys, holding feedback sessions, and implementing changes based on insights to enhance business development efforts.
Professional Development - The Business Development Manager is responsible for staying updated with industry trends, market dynamics, and best practices. This involves attending relevant workshops, seminars, and training programs to enhance their knowledge and skills. Regularly assess personal and team performance, identifying areas for improvement and implementing strategies to enhance productivity and effectiveness. This includes setting professional development goals and tracking progress. Actively participate in industry events, conferences, and networking opportunities to build relationships with key stakeholders, learn from peers, and stay informed about the latest developments in the business development field.
Performs other duties as assigned
Requirements
Bachelor's Degree
3 years of business-to-business (B2B) sales experience.
Preferred 5 years of business-to-business (B2B) sales experience in the travel industry
Strong in-person and virtual presentation skills
Strong Microsoft Office skills- Excel, Word, and PowerPoint
Excellent verbal and written communication
Strong consultative selling skills
Strong computer and software literacy
Ability to plan, schedule, and prioritize workload
Adaptable to change
Well-travelled
Understanding of how small businesses work
Works well in a team
Willingness to take on ad-hoc projects
Self-directed and ability to work independently
Entrepreneurial spirit
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ***************************************************
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#PCL
Auto-ApplyRemote Travel Advisor
Vacation Advertiser job in Boise, ID or remote
Job Title: Remote Travel Advisor
Start Your Journey in the Travel Industry! Do you have a passion for travel and a desire to help others plan unforgettable experiences? We're hiring Remote Travel Advisors who are motivated, detail-oriented, and excited to build a rewarding career in travel. No prior experience required-full training and mentorship provided.
Position Overview:
As a Remote Travel Advisor, you will assist clients in planning and booking personalized travel arrangements, including cruises, resorts, tours, and group vacations. You'll work independently while receiving the support and tools you need to grow in the industry.
Key Responsibilities:
Assist clients with planning and booking travel accommodations.
Research destinations, itineraries, and travel options based on client preferences.
Provide outstanding customer service before, during, and after travel.
Stay informed on travel trends, destination updates, and promotions.
Accurately manage bookings using travel supplier platforms.
Build relationships with travel suppliers to access exclusive deals.
Optional: Promote travel services through social media and marketing efforts.
Qualifications:
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Ability to manage time effectively and work independently.
Enthusiasm for helping others and an interest in travel.
A computer, internet access, and basic digital literacy.
What We Offer:
Flexible hours-work part-time or full-time based on your availability.
Access to exclusive travel discounts and professional development resources.
Industry-recognized training and the opportunity to earn travel certifications.
Ongoing mentorship and support from experienced travel professionals.
Take the Next Step in Your Career!
If you're ready to start a meaningful career helping people experience the world, we'd love to hear from you.
👉 Apply Now to begin your journey as a Remote Travel Advisor!
Auto-ApplySales Executive In House - Virtual
Remote or Waikoloa Village, HI job
As a Virtual Sales Executive In House, you will be responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
* Salary is based on commission & bonuses governed by a compensation plan, which provides for an hourly rate of $16 as an advance against commissions. In House Sales Executives have targeted annual earnings of $140,000 per year, with some Team Members earning substantially more based on their individual performance.
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
* Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
* Team Member Recognition and numerous learning and advancement opportunities
* and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Sales Department operates 7 days per week. Paid training is provided for your first 2 weeks. 5-day work week and hours will be assigned following completion of training based on business needs.
Additional Responsibilities Include:
* Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as, but not limited to, Marketing, Club, Business Management, and on-site offices.
* Able to work remote and in office during normal business hours as needed.
* Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
* Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
* Maintains a presentable, professional work from home environment free of noise and distraction.
* Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
* Ensure sales are closed and sustained through the CRM process and current and knowledgeable regarding prices, financing rules, FDI, etc.
* Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
* Must maintain training and compliance requirements via HGV Training platforms and modules.
* Other duties as requested by management in which the team member is capable of performing and expected of the role.
Work From Home Expectations:
* Ensure that "remote" sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
* Ensure that home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
* While HGV will provide technological support where appropriate, Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
* Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
* Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour times)
* Under NO circumstances is Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.
Qualifications - What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Must be a resident of the state of Hawaii
* High School Diploma/GED equivalent
* 1+ years of sales and customer service experience
* 2+ years of previous timeshare/vacation ownership experience
* Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues
* Able to establish a professional remote work area and adapt to changes in a fast-paced environment
* Valid Hawaii Real Estate license
* Able to work a flexible work schedule to include weekends and holidays and mornings/evenings
* Expert level use of MS Office (Outlook, Power Point, Word, Excel, Teams) and the ability to work will all assigned IT hardware/software (i.e. mouse, keyboard, multiple monitor set up, internet, mobile device pad, stylus, Projection Features, etc),
* Required Internet Connection with minimum speed of 20MBPS
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 1 + years of In-House timeshare/vacation ownership experience
* Previous online/virtual sales or marketing experience
* Two years of customer service experience and the ability to facilitate and close high-end sales
* Previous Hilton Grand Vacations experience
* Proficient in GRYPP, Clearslide, Zoom, and Virtual Phone Software (i.e. Ring Central)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Responsibilities Include:
* Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as, but not limited to, Marketing, Club, Business Management, and on-site offices.
* Able to work remote and in office during normal business hours as needed.
* Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
* Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
* Maintains a presentable, professional work from home environment free of noise and distraction.
* Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
* Ensure sales are closed and sustained through the CRM process and current and knowledgeable regarding prices, financing rules, FDI, etc.
* Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
* Must maintain training and compliance requirements via HGV Training platforms and modules.
* Other duties as requested by management in which the team member is capable of performing and expected of the role.
Work From Home Expectations:
* Ensure that "remote" sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
* Ensure that home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
* While HGV will provide technological support where appropriate, Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
* Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
* Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour times)
* Under NO circumstances is Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Must be a resident of the state of Hawaii
* High School Diploma/ GED or equivalent
* 1+ years of sales and customer service experience
* 2+ years of previous timeshare/vacation ownership experience
* Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues
* Able to establish a professional remote work area and adapt to changes in a fast-paced environment
* Valid Hawaii Real Estate license
* Able to work a flexible work schedule to include weekends and holidays and mornings/evenings
* Expert level use of MS Office (Outlook, Power Point, Word, Excel, Teams) and the ability to work will all assigned IT hardware/software (i.e. mouse, keyboard, multiple monitor set up, internet, mobile device pad, stylus, Projection Features, etc),
* Required Internet Connection with minimum speed of 20MBPS
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 1 + years of In-House timeshare/vacation ownership experience
* Previous online/virtual sales or marketing experience
* Two years of customer service experience and the ability to facilitate and close high-end sales
* Previous Hilton Grand Vacations experience
* Proficient in GRYPP, Clearslide, Zoom, and Virtual Phone Software (i.e. Ring Central)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Onboard Experience Support Coach - Remote
Remote or Fort Lauderdale, FL job
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.
We are looking for an amazing Coach, Onboard Experience Support to fill this role, which is based remotely office. The Coach, Onboard Experience Support is responsible for ensuring the team provides exceptional service to all internal and external customers including but not limited to guests, travel agents, internal team members, vendors, as well as frontline supervisors through senior management for the Princess. The position is responsible for coaching team members on how to think abstractly and holistically about situations that would normally be solely guided by defined policies in other positions and making decisions that balance guest and company goals.
Here is a summary of what Princess is looking for in its Coach, Onboard Experience Support. Is this you?
Responsibilities
Holds weekly one-on-one coaching sessions with every team member, inclusive of listening and evaluating a minimum of one call/contact. Documents coaching sessions, progress, and individual development plans on a weekly basis.
Conducts alternative coaching and related activities, such as: live monitoring of interactions, review of work completed by the team, holding calibration sessions, conducting focus groups and feedback sessions, self-education, and research of new coaching techniques.
Develops and implements detailed plans for the coach and team to reach and surpass daily and monthly goals. Provides performance snapshots as established and requested by the Manager, Onboard Experience Support. Produces a quarterly outline of performance and growth, both as a team and as individuals, and identifies successes and opportunities while establishing strategies for the upcoming quarter. Develops and implements contests, awards, and department themes.
Organizes and conducts weekly team meetings. These should include a review of the past week's events, including statistics, team results, and industry news, communication of new products, policy, and company information, discussion of upcoming promotions and campaigns, recognition of team members, and preparation for the upcoming week. The Coach should also hold additional ad hoc huddles should business needs arise.
The Coach identifies knowledge gaps and team opportunities and assists with team training in partnership with other Coaches and managers of the department as appropriate.
Performs other duties as assigned
Requirements
Bachelor's degree preferred, or equivalent years of relevant work experience
Demonstrated leadership skills, including the ability and proven success in influencing and motivating others.
Well-versed in using integrated coaching strategies to provide real time observations to coach the team members.
Strong verbal, interpersonal, and communication skills. Demonstrated ability to effectively communicate with management, agents, and guests in multiple locations of the business.
Strong organizational and prioritization skills, the ability to handle multiple tasks, and demonstrated a strong work ethic.
A minimum of three to five years of direct experience successfully leading and developing a team to achieve performance goals. Three or more years of marketing, sales, or customer service experience within the hospitality industry preferred.
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ***************************************************
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#PCL
Auto-ApplySenior Condition Based Maintenance Engineer
Remote or Seattle, WA job
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. We're looking for an amazing Senior Technician, Condition Based Maintenance to fill this role. You'll be responsible the deployment including installation, setup, commissioning and ongoing support of Vibration Analysis monitoring systems aboard our vessels as a primary focus however, implementation of other complimentary technologies and systems is also required. The role is key to support the Condition Based Maintenance (CBM) Manager in delivering the business requirements and targets for failure prevention, maintenance optimisation and cost savings across the fleet. This position will oversee the installation, upgrades and training of such CBM systems, working closely with onboard operation and maintenance teams, with support from the Manager of our Condition Based Maintenance (CBM) Programs. The role works collaboratively with all officer ranks and some petty officer ranks in the technical team from Chief Engineer to Third Engineer to Machinists across all ships in the Carnival enterprise fleet.
Here's a summary of what Holland America Line is looking for in its Senior Technician, Condition Based Maintenance. Is this you?
**Responsibilities**
+ Direct implementation of CBM solutions onboard the ships (new and upgrades) including supervision of contractors.
+ Assist the team with any shipboard related CBM queries and resolutions
+ Assist in the timely calibration and repairs of CBM systems and hardware.
+ Project manage installation of CBM equipment and training on existing vessels or new installations - Remote and onboard with the crew.
+ Conducts training and advances the importance of CBM to the onboard team members. Champions the upholding of company culture and core values to all technical teams they interact with.
+ Provides continuous improvement to each asset maintenance strategy based on condition-based data reporting.
+ Using data collected by ship teams or their own resources from maintenance systems or other performance based systems like Neptune, this role creates spot check Vibration analysis reports or longer term reporting where the vessels' teams are managing particular asset issues or warranty situations.
+ Conducts remote analysis of vibration data (spot check or longer-term vessel support).
+ Analyses incoming reports from third party Condition Monitoring partners assessing quality and validity to ensure the ships' crew receive realistic recommendations from accurate results.
+ Conducts root cause analysis on equipment failures and determines potential failure solutions utilizing CBM technology. Collaborates with internal shore-based technical operations and asset management teams to improve current capabilities by providing ongoing fault condition support and monitoring.
+ Contributes to RCM and FMEA analysis
**Requirements**
+ Additional schooling for engineering training, accreditation and relevant skills and experience (technical college or advanced vocational education)
+ VA CAT II - Intermediate Vibration Analyst (international recognized standard) - Required
+ 3 years' experience in maintaining rotating equipment and maintenance management implementing and monitoring CBM asset strategies, preferably in the maritime and or passenger cruise vessel sectors.
+ 2 years' knowledge of predictive technologies include but are not limited to: Vibration Analysis, Oil Analysis and Performance measurement.
+ 2 years' Experience with CBM data collection and analytics software. Preferably Mimic, Emerson CSI2130 and CSI2140 or equivalent
+ Must be highly proficient in the use of computer business applications, internet technology and project planning and management tools.
+ Experience with vibration database building including correct calculation and selection of frequency bands and filter settings for specific machine components
+ Experience with troubleshooting complex machinery issues utilising engineering knowledge and Vibration data collector and analyser advanced functionality (i.e. cross channel phase, high resolution data capture, transient data capture)
+ Takes initiative with suggesting improvements to existing processes and being involved with active discussions around ideas. These efforts must be solutions driven.
+ Must be capable of multitasking and working under pressure to maintain agreed deadlines. Flexible to working unusual hours to accommodate onboard ship tasks along with supporting meetings and discussions in various global locations or remotely across differing time zones.
+ Excellent written and oral communication skills to provide discussion involvement with complex task management and solution provision
+ Ability to train, coach and communicate with all officer ranks and in some cases, with petty officer ranks (ex. Chief Engineer, Third Engineer, Machinists) and shoreside staff to ensure the correct delivery of our CBM programs assisting with remote and face to face training and discussions
+ Ability to travel more than 50% with shipboard travel likely
_This position follows the Company's schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week._
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
+ Base Salary Range: $69,300 to $93,600. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
**Our Culture...Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************************************
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
**\#HAL**
Vacation Support Specialist
Vacation Advertiser job in Jacksonville, FL or remote
Job Title: Vacation Support Specialist (Remote) Job Type: Flexible Schedule / Independent Contractor
Turn Your Passion for Travel Into a Rewarding Career Are you passionate about helping others explore the world? We're looking for friendly, detail-oriented individuals to join our team as Vacation Support Specialists. Work from anywhere with Wi-Fi and help clients create unforgettable travel experiences.
As part of a leading travel services team, you'll provide personalized support to clients booking everything from quick getaways to dream vacations. If you enjoy delivering excellent customer service and solving problems with a smile, we'd love to meet you!
Key Responsibilities:
Provide professional customer service via phone, email, and chat
Assist with travel reservations including flights, hotels, car rentals, and vacation packages
Manage booking changes and itinerary updates with efficiency and care
Educate clients on travel policies, promotions, and procedures
Resolve issues and escalate as needed, ensuring a smooth experience for every traveler
Collaborate with internal teams to deliver top-tier support
Qualifications:
High school diploma or equivalent
Reliable internet connection, smartphone, and computer
Excellent communication and problem-solving skills
Self-starter who can work independently and manage time effectively
Comfortable in a fast-paced, customer-focused environment
Eagerness to learn - no prior travel industry experience required
1+ year of experience in customer service, sales, or hospitality (preferred)
Multilingual abilities are a plus
What We Offer:
Remote, flexible work schedule
Access to exclusive travel discounts and perks
Ongoing training, mentorship, and support
Opportunity to grow within the travel industry
Apply today and start your journey in travel!
Auto-ApplyController (remote, USA)
Vacation job in Miami, FL or remote
Who We Are
Join the dynamic team at Vacation , the award-winning sunscreen company from Miami USA that's on a mission to make sunscreen fun. Founded in summer 2021, Vacation has swiftly gained acclaim among consumers, tastemakers, press, retailers, and dermatologists alike for the immersive brand world and "leisure-enhancing" products that transport you to paradise and back. Vacation's steady growth is in large part thanks to the company's focus on creativity and innovation, and the team's shared mission to infuse a sense of fun into sunscreen aisles nationwide. You can discover Vacation's products at leading retailers including Ulta Beauty, Nordstrom, and Target, as well as *****************
Role Summary
Vacation is seeking a highly driven Controller to lead our Accounting function and help scale processes and infrastructure to support our rapid growth. Reporting directly to the VP of Finance & Accounting, this role requires someone who is both detail-oriented and future-focused - capable of running a world-class financial close today while helping architect the systems we'll need tomorrow. The Controller will own the financial close process, ensure a strong controls environment, lead our annual audit and tax filings, scale accounting policies and procedures, and oversee sales tax and compliance reporting.
This is a fully remote, director-level role.
Responsibilities
Partner with the VP of Finance & Accounting to scale the department and align resources for both immediate needs and long-term growth.
Manage all accounting operations, including A/R, A/P, invoicing, collections, fixed assets, payroll, journal entries, chart of accounts, travel requests, and expense reporting.
Own the month-end and year-end close process, including setting the calendar of deliverables, coordinating pre-close discussions, providing stakeholder updates, and delivering accurate, GAAP-compliant financial statements.
Lead external relationships with auditors and tax advisors to ensure compliance and successful completion of the annual financial audit.
Develop, successfully execute, and maintain internal controls & accounting policies to support a fast-growing, multi-channel CPG business, adhering to local, state, and federal regulations.
Oversee technical accounting matters, including ASC 606, inventory valuation, and equity reconciliation.
Build scalable systems and processes across ERP, expense management, and reporting to support growth, including the use of AI technology.
Partner with FP&A and leadership to deliver insights that connect the close to forward-looking insights and business decisions.
Monitor and analyze monthly results against prior periods and prepare financial analysis as needed for key initiatives.
Establish and implement short and long-range departmental goals, objectives, policies, and operating procedures.
Support Board and investor reporting by ensuring clean, accurate data and commentary-ready results.
Train, develop, and manage both internal and external staff-level resources to execute on accounting priorities and meet deadlines.
Foster collaboration across Operations and other cross-functional partners to ensure proper inventory forecasting, controls, and reporting.
Qualifications
Bachelor's degree in Accounting or Finance; CPA preferred
10+ years of experience in accounting, with at least 2 years in a leadership role; CPG industry experience required
Strong knowledge of operational accounting and GAAP required, including excellent analytical and problem-solving skills
Advanced proficiency in Excel and accounting systems; QuickBooks Online and Cin7 experience required; ERP migration experience preferred
Proven ability to lead and manage a team effectively
Excellent verbal and written communication skills
Meticulous attention to detail and accuracy
High level of self-accountability and curiosity
Enthusiasm for Sunscreen and Beauty/Self Care
Ability to think strategically and provide financial insights to support business decisions
Bias towards action and can power-through to-do lists to get the job done
Proven track record of achievement
Excited to grow Vacation into a household name and have fun in the process
You use sunscreen
Compensation & Benefits
Comprehensive Medical, Dental, and Vision plans with up to 100% coverage for employees
WFH stipend and an annual learning stipend
15 Days PTO
Complimentary Vacation Products
What We Value
Vacation employees have a deep hunger and eagerness to go above and beyond in everything they do. They love to leave their mark in contributing to the company's growth and, maybe most importantly, they are humble when they do so. No job is too small, and they see every task they do as an opportunity to make a meaningful contribution to the company's overall success. Attention to detail, organization, proactivity, accountability, humility and a sense of humor are cardinal virtues for a Vacation employee.
Vacation is proud to be an equal opportunity workplace. We recognize that diverse teams make the strongest teams. We are committed to equal employment opportunity regardless of gender identity/expression, veteran status, or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know by contacting us at ******************* so we can do our best to accommodate you in applying for the role.
Auto-ApplyOutbound Cruise Sales Agent - REMOTE - US
Remote or Seattle, WA job
We're looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote/work from home position. You'll be responsible for making outbound sales calls from a guaranteed database of guests who have expressed interest in Holland America Line's cruises; building relationships with guests to develop referrals and repeat business, managing your book of business by contacting your guests at the right time with the right message, using exceptional listening skills and asking qualified discovery questions to close the sale.
We are looking for people who want to build their sales career with an earning potential of over $100,000 per year.
Here's a summary of what Holland America Line is looking for in its Personal Cruise Consultant. Is this you?
Successful candidates-
You will need strong outbound sales skills, time management skills, the ability to multi-task, strong written and verbal communication. You will also need to be proficient in computer and phone systems.
You will be a relationship-based sales consultant where on average you will place 40-60 outbound calls and generate 100+ outbound emails each day and will be responsible for meeting performance metrics and objectives.
Compensation:
Holland America is very excited to outline our Personal Cruise Consultant compensation structure below.
Minimum base wage is $15.00 per hour (or higher based on minimum wage guidelines for your location)
Guaranteed Training Incentive: $1,500 monthly minimum, pro-rated from date of hire.
Average earnings during the training period are $3,900/month including incentive pay
Guaranteed Post-training Incentive: $2,000 for first six months on Outbound Calls with the ability to earn more based on your sales volume.
Average post-training earnings are $4,600/month including incentive pay
First year selling: typical performers earn $50k/year and top performers $80k/year
Experienced Personal Cruise Consultants: typical performers earn $65K/year and top performers can earn $100k+
The training class begins on: February 9, 2026
Hours for 8 week training period are Monday - Friday, 8 AM to 4:30 PM PST.
Working Hours after training are an 8 hour shift Monday through Friday between the hours of 7 AM - 6 PM PST, with 1 hour lunch and (2) 15 minute breaks. Weekends as needed.
We ask that you commit to the training and for the first 90 days of employment without any time off.
This position is 100% fully remote, US only. (Please note we are not set up for remote work in AR, CA, DE, HI, ME, MN, NH, NY, OK, OR, SD, VT, WA, WV and WY).
WE ARE COMMITTED TO YOUR SUCCESS!
If you are selected as a Personal Cruise Consultant, Holland America Line will provide you with work equipment. The company will pay you $50.00 per month to supplement your residential internet cost for business purposes. In order for your residential internet to support our business model, it must meet the following requirements:
Must have high-speed, Cable or Fiber Optic internet without a data cap
Satellite, dial-up, or mobile internet is not acceptable
Must meet the required minimum download and upload speeds of 50 MPS down and 12 MPS up
Must be able to connect company computer to your modem via ethernet cable
Wi-Fi is not compatible with our system
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Our Culture…Stronger Together
Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ********************************************************************
Holland America is an equal opportunity employer, committed to the strength of a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************.
#HAL
Auto-ApplyTravel Booking Agent
Vacation Advertiser job in Annapolis, MD or remote
Job Title: Travel Booking Agent
Dream of a Career That Feels Like an Adventure? At Vacation Advertiser, we believe travel changes lives-and so can you! We're looking for passionate, motivated individuals who are ready to start their journey as an Travel Booking Agent. Whether you're new to the workforce or looking to switch careers, this is your chance to turn your passion for travel into a rewarding opportunity.
As a Travel Booking Agent, you'll work directly with travelers to create unforgettable experiences. If you love helping people, enjoy fast-paced environments, and want the flexibility of working remotely, this could be the perfect fit for you!
Duties and Responsibilities
Answer customer inquiries via phone, email, and chat in a professional and friendly manner
Assist clients with booking travel, making changes, and solving travel-related questions
Share helpful information about destinations, services, and promotions
Provide exceptional service that builds loyalty and excitement
Work closely with travel vendors and internal teams to resolve client needs
Keep accurate records and follow company guidelines
What You Bring:
Entry-level candidates welcome-no prior travel experience required
Previous customer service, hospitality, or sales experience is a plus
Strong communication skills and a helpful, can-do attitude
Comfortable using computers and online booking tools
Organized, proactive, and able to thrive in a remote work environment
Passion for travel and a desire to help others see the world
An entrepreneurial mindset and willingness to grow
Bonus Points For:
Experience with travel booking systems (a plus, not required)
Knowledge of cruises, all-inclusive resorts, or European travel
Bilingual (especially Spanish-speaking candidates)
Position Details:
Status: Full-time or Part-time
Schedule: Flexible (some weekend availability preferred)
Location: Remote (U.S.-based applicants only)
Perks:
Exclusive travel discounts
Paid training and development
Remote work flexibility
Growth and leadership opportunities within the company
Why Vacation Advertiser?
We're more than a travel company-we're a community built on passion, purpose, and helping people explore the world. At Vacation Advertiser, you'll be supported, challenged, and celebrated as you grow your career and make a difference in the lives of travelers everywhere.
Ready to Start Your Journey?
We can't wait to meet you! If you're excited about building a future in travel and meet the qualifications, apply today.
Please Note:
This role is open to U.S.-based applicants only. Only candidates who meet the listed qualifications will be considered.
Auto-ApplyResolution Specialist - REMOTE - US
Remote or Seattle, WA job
Join Our Team and Help Create Unforgettable Guest Experiences We are seeking dedicated and enthusiastic Resolution Specialists to join our Contact Center Sales and Support teams. As a Resolution Specialist you will play a vital role in ensuring seamless communication between internal staff and external customers, resolving inquiries, and supporting the Contact Center. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply.
Key Responsibilities
* Answer incoming calls and emails from both internal and external customers, providing prompt and professional assistance.
* Serve as the primary point of contact for resolving problems and addressing concerns related to reservations.
* Assist management and colleagues with problem resolution and policy clarification.
* Excel in problem analysis and demonstrate a strong ability to work effectively in ambiguous situations and think creatively beyond conventional boundaries to balance guest satisfaction and company objectives.
* Strengthen contact center staff performance by sharing available resources and best practices for excellent customer service.
* Resolve questions and issues received via email with a focus on service excellence.
* Stay informed about changing policies, procedures, and promotional offers to accurately support guests, travel advisors and staff.
* Serve as a resource for special projects.
* Act as a backup for Reservation Sales Agents during times of high volume or absences to maintain service levels.
Knowledge, Skills & Abilities
* Excellent communication and interpersonal skills.
* Strong negotiation abilities and a customer-centric approach.
* Must demonstrate strong proficiency in Microsoft O365 applications as well as a strong overall computer literacy.
* Ability to multitask and prioritize effectively in a fast-paced environment.
* Demonstrated ability to maintain confidentiality and exercise sound judgment.
* Capacity to work independently under pressure and adapt to changing circumstances.
* Passion, enthusiasm, and dedication to creating memorable guest experiences.
* Accountability, honesty, fairness, and consistency in all interactions.
* Open-mindedness and a collaborative spirit, promoting teamwork and mutual success.
* Travel industry experience recommended but not required.
Working Conditions
* Flexible scheduling is essential
* Some overtime or extended shifts may occur during peak seasons or special projects.
* January and February are our busy time and personal time off will be limited or not available. We are open most holidays and overtime may be mandatory as needed.
* Position operates in a fast-paced call center environment with frequent guest and staff interaction.
Compensation
The hourly rate of pay will be $18.00. This position is considered non-exempt in accordance with the Department of labor and Fair Labor Standards Act. Paydays are every other week with 26 pay periods per annum. An annual schedule of pay periods is provided on the company intranet for reference. New employees with less than three (3) full months of service in the fiscal year for which performance is being measured are not eligible for a merit increase, and the first merit adjustment is deferred to the following year.
Position Start Date
Please note: This position will begin on February 9, 2026.
Training and Work Assignment Schedule
* Polar/Product Training
* Duration: 5 weeks
* Shift: 8:00 AM - 4:30 PM (PST)
* Description: Initial training to familiarize yourself with Polar and related products.
* Reservations Inbound Calls Assignment
* Duration: Approximately 3-4 weeks
* Shift: 8:00 AM - 4:30 PM (PST)
* Description: After completing initial training, you will be assigned to handle full-time inbound Reservations calls.
* Reservations Resolution Specialist Training Program
* Duration: 2 weeks
* Shift: 8:00 AM - 4:30 PM (PST)
* Description: Specialized training to prepare for the Resolution Specialist role.
* Fulltime Reservations Resolution Specialist Calls (Post-Training)
* Regular Shift: 10:30 AM - 7:00 PM PST
* As you will be on the closing shift, you may be required to stay past the end of your day until calls are clear and you are released.
* Additionally, once fully trained as a Resolution Specialist, you will also be required to sign up for 7 weekend days per quarter. This may vary based on company needs. Your 8 hour weekend shifts will be scheduled during business hours of 6:00am-5:00pm PST based on business needs.
WE ARE COMMITTED TO YOUR SUCCESS!
If you are selected as a Sales Agent, Holland America Line will provide you with work equipment. The company will extend to you a monthly contact center adjustment of $50.00 to supplement your residential internet cost for business purposes. In order for your residential internet to support our business model, your residential internet must meet the following requirements:
* Must have high-speed, non-satellite, non-dial-up internet, no cellular/mobile internet providers.
* Must meet the required minimum download and upload speeds of 50 MPS down and 6 MPS Up
* Must not have a data cap
* Must have computer hard-wired to the modem, Wi-Fi is not compatible with our phone system.
Benefits
* Cruise and Travel Privileges for you and your family and friends
* Health Benefits
* 401(k)
* Employee Stock Purchase Plan
* Training & Professional Development
Our Culture…Stronger Together:
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ********************************************************************
Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#HAL
Getaway Expert
Vacation Advertiser job in Charlottesville, VA or remote
Job Title: Getaway Expert Job Type: Flexible Schedule / Independent Contractor
Your Dream Job Just Arrived - Become a Getaway Expert! Are you the go-to person for planning vacations? Do you love helping others escape the everyday and experience unforgettable journeys? We're looking for enthusiastic, detail-oriented individuals to join our team as Getaway Experts. This remote opportunity is perfect for people with a passion for travel and a desire to grow in a flexible, rewarding role.
What You'll Do:
Assist clients with travel planning, including flights, accommodations, cruises, tours, and more
Offer personalized recommendations based on client interests, budgets, and goals
Manage bookings through travel platforms and supplier tools
Respond to client questions and updates via phone, email, or chat
Stay current on destination trends, travel deals, and safety policies
Provide excellent service before, during, and after each trip
Who You Are:
A great communicator with a friendly and professional attitude
Organized and detail-oriented, with strong problem-solving skills
Comfortable with online tools, emails, and booking platforms
No experience required - training is provided
Prior experience in customer service, sales, or hospitality is a plus
Passionate about travel and eager to help others explore the world
Why Join Us:
100% remote with flexible hours - work from anywhere with Wi-Fi
Industry training and mentorship to help you succeed
Access to exclusive travel discounts and perks
Growth opportunities in a supportive team environment
Make a meaningful impact by helping others plan dream getaways
Turn your passion for travel into a fulfilling role you'll love. Apply now and take the first step toward becoming a Getaway Expert!
Auto-ApplyDirector of ECommerce (remote, USA)
Remote Vacation job
Who We Are
Join the dynamic team at Vacation , the award-winning sunscreen company from Miami USA that's on a mission to make sunscreen fun. Founded in summer 2021, Vacation has swiftly gained acclaim among consumers, tastemakers, press, retailers, and dermatologists alike for the immersive brand world and "leisure-enhancing" products that transport you to paradise and back. Vacation's steady growth is in large part thanks to the company's focus on creativity and innovation, and the team's shared mission to infuse a sense of fun into sunscreen aisles nationwide. You can discover Vacation's products at leading retailers including Ulta Beauty, Nordstrom, and Target, as well as *****************
Role Summary
Vacation is looking for an experienced ECommerce leader, who will oversee all online sales channels, including Vacation Inc., Amazon, and TikTok Shop. This is a strategic yet hands-on leadership role, responsible for driving optimal online experience, outsized market growth, optimized conversion, and ensuring operational excellence across our ecommerce ecosystem. Reporting to the VP of Growth Marketing, the Director of ECommerce will function as a
player-coach
- leading both strategy and execution, managing agency and partner relationships, and setting the roadmap for continued ECommerce expansion and growth.
This is a fully remote role, east coast preferred.
Responsibilities
ECommerce Strategy & Growth
Manage revenue and profitability targets across DTC, Amazon, and TikTok Shop
Execute channel-specific growth strategies focused on acquisition, conversion, retention, and contribution margin improvement
Monitor and optimize core KPIs including conversion rate, store health scores, and inventory performance
Optimize site merchandising and online engagement - ensuring strong CX experience and functionality
Lead promotional planning, product launches, and seasonal campaigns in collaboration with Brand, Design and Media teams
Stay at the cutting edge of new online store technology and capabilities in the market
DTC Site Management (Shopify)
Oversee site merchandising, product setup, promotional execution, and UX optimization
Partner with internal and external teams to improve conversion rate and AOV
Ensure consistency in brand presentation, storytelling, and user experience across all touchpoints
Amazon
Manage day-to-day operations on Amazon with agency partners, including listings, content, pricing, promotions, and advertising strategy - including advertising efficiency and product level focus
Lead new product launches and big Amazon moment activation in leadership with our Amazon agency
Monitor account health, fulfillment, inventory levels, and channel net profit margin.
Drive revenue growth and brand excellence for our experience on Amazon
TikTok Shop
Manage TikTok Shop store health - maintain product catalog, PDPs, site content and pricing/promotions
Ensure inventory health through ‘Fulfilled by TikTok' aligned with excellent fulfillment and customer experience
Lead Product assortment and merchandising decisions, building bundles and competitive offers
Oversee project management on Influencer and Affiliate programs
Partner closely with Media and Influencer team to maximize brand impact on the platform and to drive maximum revenue growth
Establish new team processes to adapt the team and brand to a constantly changing platform environment
Cross-Functional Leadership
Serve as the primary liaison between Marketing, Sales, Operations, Finance, and Customer Experience on all Ecommerce matters
Ensure accurate forecasting, inventory management, and reporting across channels
Develop best practices, systems, and processes to enable growth and scalability
Lead the strategy, activation, and execution on all Ecommerce matters within Annual Operating Plan
Qualifications
Bachelor's degree in a related field
6-10 years of progressive e-commerce experience managing DTC, Amazon and other marketplace channels
Proven success driving revenue, margin, and conversion improvements in a consumer goods or lifestyle brand
Deep familiarity with Shopify and Amazon Seller Central (with TikTok Shop experience strongly preferred)
Strong analytical ability and comfort managing performance metrics
Excellent project management, prioritization, and cross-functional communication skills
Ability to balance executional detail with strategic thinking in a fast-paced, high-growth environment
Assertive in your communication style
Excited to grow Vacation into a household name and have fun in the process
You use sunscreen
Compensation & Benefits
Comprehensive Medical, Dental, Vision plans with up to 100% coverage for employees
Fully remote work with annual company-wide offsite
401(k) (2026)
WFH stipend and an annual learning stipend
15 Days PTO
Complimentary Vacation Products
What We Value
Vacation employees have a deep hunger and eagerness to go above and beyond in everything they do. They love to leave their mark in contributing to the company's growth and, maybe most importantly, they are humble when they do so. No job is too small, and they see every task they do as an opportunity to make a meaningful contribution to the company's overall success. Attention to detail, organization, proactivity, accountability, humility and a sense of humor are cardinal virtues for a Vacation employee.
Vacation is proud to be an equal opportunity workplace. We recognize that diverse teams make the strongest teams. We are committed to equal employment opportunity regardless of gender identity/expression, veteran status, or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know by contacting us at ******************* so we can do our best to accommodate you in applying for the role.
Auto-ApplySeabourn Sales Support Coordinator - Remote - US
Remote or Seattle, WA job
At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people's lives. And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel.
We're looking for an amazing Sales Support Coordinator to fill this role. Through genuine and intuitive service, we consistently deliver exceptional Seabourn Moments that delight our guests and create the world's finest travel experiences.
Here's a summary of what Seabourn is looking for in its Sales Support Coordinator. Is this you?
Responsibilities
Supports the Personal Cruise Consultants (PCCs) administratively and by providing information and high-level customer service to the direct consumer guest.
Assists Personal Cruise Consultants to increase sales and market share on Seabourn voyages.
Responsible for answering inbound calls to the department and returning voice messages left on the Department Customer Service line.
Primary resource for non-revenue related requests for PCC guests (provides information and resolves issues with items such as dining arrangements, documents, special requirements, etc.) after the guest has made a reservation.
Process all Siebel Service Requests, research and resolve all database ownership conflicts (i.e. multiple PCC assignments for one reservation or household).
Assign incoming referred leads from other departments evenly to PCCs per department policy.
Responsible for handling department incoming email.
Resolves problems, completes exchanges with existing PCC customers when the PCC is not available and assists with cruise pricing, payment collection and group finalization.
Ensures prompt high level of service to all internal and external clients.
Provides support to department management staff, as needed.
Requirements
Minimum of 1 year experience as a Seabourn Reservations Sales Agent or similar position within Seabourn with supervisor's recommendation.
Strong product and POLAR knowledge, ability to become highly proficient in Siebel
Strong interpersonal skills; proven ability to positively interact with individuals at all levels
Possesses a track record of personal goal achievement and support to department objectives
Possesses strong attention to detail and ability to remain focused despite distractions
Must be self-motivated, a self-starter and quick learner
Excellent organization skills and ability to work independently
Computer proficiency with Windows and aptitude to learn other systems
Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
This position is 100% fully remote, US only.
(Please note we are not set up for remote work in AR, CA, DE, HI, ME, MN, NH, NY, OK, OR, SD, VT, WA, WV and WY.)
Benefits
Cruise and Travel Privileges for You and Your family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Base Hourly Range: $13.13 to $17.74. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate vision Statement and our Core Values at: **************************************************************
Seabourn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Seabourn will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
#SBN
Auto-ApplyRetail Marketing Manager (remote, USA)
Remote Vacation job
Who We Are
Join the dynamic team at Vacation , the award-winning sunscreen company from Miami USA that's on a mission to make sunscreen fun. Founded in summer 2021, Vacation has swiftly gained acclaim among consumers, tastemakers, press, retailers, and dermatologists alike for the immersive brand world and "leisure-enhancing" products that transport you to paradise and back. Vacation's steady growth is in large part thanks to the company's focus on creativity and innovation, and the team's shared mission to infuse a sense of fun into sunscreen aisles nationwide. You can discover Vacation's products at leading retailers including Ulta Beauty, Nordstrom, and Target, as well as *****************
Role Summary
Vacation seeks an experienced Retail Marketing Manager (also referred to as Shopper Marketing Manager) to identify and execute retail marketing initiatives across Mass, Drug, Club, Specialty, and Department Store retail channels. Candidates with experience in Retail Marketing for Target, Ulta Beauty, CVS, Costco, and other large box retailers are seen as highly qualified. Reporting directly to the VP of Sales, this role involves co-managing the retail marketing budget alongside each sales lead. The ideal candidate demonstrates expertise in leveraging key marketing activation levers across channels and strategically aligning them with account objectives. The Retail Marketing Manager serves as the strategic bridge between Sales and Marketing teams, managing end-to-end project execution and developing tailored marketing strategies for each account. This is a fully remote role.
Role Responsibilities
Own the strategy development and execution of the account-specific marketing plans across key retailers
Demonstrate a deep understanding of the marketing events calendar within all key accounts
Create and develop all retail activation deliverables, including but not limited to in-store Displays & POS, PDP execution, retail sampling programs, education, and retail event activation, and GWP / loyalty initiatives.
Maintain display and sampling trackers, performing data-driven analytics to drive assortment and featured item decisions
Brief marketing and design concepts for marketing programs, providing clear direction, constraints and timelines for account-specific events
Ensure that retailers comply with executing activations in alignment with Vacation brand standards, enforcing our brand guidelines without compromising partnerships
Collaboratively manage the retail marketing budget with the Sales team by offering strategic insights on spending allocation for each activation. Provide detailed cost projections and ROI analyses ahead of event implementation, and ensure all projects are executed within the established budget
Serve as the primary retail marketing contact for Vacation, interfacing directly with retailer marketing teams and working closely with the digital retail marketing team
Lead the retail marketing plan for all new item launches and ensure all launch assets are carefully planned out via workback schedule; tracking all projects in Asana, conducting meetings with key stakeholders, and providing regular updates to management
Drive process improvements to optimize organizational effectiveness both internally and with retailer partners
Represent the brand in account meetings, and conduct product training at in-person events and virtual sessions as required
Qualifications
Bachelors degree in a related field
5 years of experience in Retail Marketing, Shopper Marketing, or similar
Experience working as a part of a fully remote team
Process-oriented, with a passion for process improvement
Experience working with Google/Microsoft Office suites, Asana, and ideally Figma
Extremely organized and detail oriented in your work
Assertive in your communication style
Excited to grow Vacation into a household name and have fun in the process
You use sunscreen and have a sense of humor!
Compensation & Benefits
Comprehensive Medical, Dental, Vision plans with 100% coverage for employees
401(k) (2026)
Remote role with annual company-wide offsite
WFH stipend and an annual learning stipend
15 Days PTO
Complimentary Vacation Products
What We Value
Vacation employees have a deep hunger and eagerness to go above and beyond in everything they do. They love to leave their mark in contributing to the company's growth and, maybe most importantly, they are humble when they do so. No job is too small, and they see every task they do as an opportunity to make a meaningful contribution to the company's overall success. Attention to detail, organization, proactivity, accountability, humility and a sense of humor are cardinal virtues for a Vacation employee.
Vacation is proud to be an equal opportunity workplace. We recognize that diverse teams make the strongest teams. We are committed to equal employment opportunity regardless of gender identity/expression, veteran status, or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know by contacting us at ******************* so we can do our best to accommodate you in applying for the role.
Auto-ApplyVacation Sales Ambassador
Warren, OH job
Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment.
Why Join Us? Because It's "Where You Belong"!
* Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $ 120,000!
* Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off
* Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.
* Career Growth: Ongoing training and development to help you thrive
* Collaboration: Encouraging, unified, and uplifting-where every success is shared.
Schedule Details:
Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays.
What You'll Do
* Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner
* Deliver compelling presentations that highlight the benefits of vacation ownership
* Establish trust with guests and identify their travel interests and needs
* Meet or exceed individual and team sales goals
* Provide concierge-style service by recommending local attractions and offering discounted vacation packages
* Participate in training to sharpen your skills and stay informed on our offerings
What We're Looking For
* High school diploma or equivalent; college a plus
* Successful completion of a criminal background check
* 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important
* Proven ability to communicate clearly and professionally with guests, team members, and leadership.
* Comfortable using a computer for everyday tasks
* Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Contact Center Media Projects Specialist- Remote
Remote or Fort Lauderdale, FL job
We are looking for an amazing Contact Center Media Projects Specialist to fill this role, which is based remotely. The Specialist, Contact Center Media Projects, plays a critical role in supporting the organization's global training and communication strategy by producing and managing media content that enhances learning and engagement. This role ensures media projects are aligned with business objectives and deployed consistently across shore-based operations.
Here is a summary of what Princess is looking for in its Specialist, Contact Center Media Projects. Is this you?
**Responsibilities**
+ Create engaging and high-quality video, audio, and multimedia content that supports training initiatives and enhances agent learning experiences.
+ Develop and design visual and written materials (e.g., instructional guides, infographics, eLearning modules) to support training efforts, ensuring clarity and consistency in messaging.
+ Utilize video editing software to edit and produce professional-quality video content, ensuring that the final product aligns with training goals and brand standards.
+ Partner with training teams, leadership, and subject matter experts to identify content needs, develop training strategies, and integrate multimedia into the broader curriculum.
+ Oversee multiple media projects from inception to completion, including scheduling, production, and ensuring timely delivery of final materials.
+ Assess the effectiveness of media materials and training collateral by gathering feedback from agents and stakeholders, making revisions as needed to improve clarity, engagement, and outcomes.
+ Keep an organized library of all multimedia assets, ensuring content is regularly updated to reflect process changes, product updates, and industry trends.
+ Stay informed on emerging technologies and best practices in multimedia production, including video editing software and interactive content, to ensure training materials are innovative and impactful.
**Requirements**
+ Bachelor's degree in Instructional Design, Education, Communications, Media Production, or a related area
+ ATD, Articulate, and PMP certifications are a plus.
+ 2-5 years of experience in instructional design or training development
+ Experience working in a contact center environment is preferred
+ Experience in multimedia content creation (videos, eLearning, job aids)
+ Proven background in project coordination.
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
**Our Culture... Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *******************************************************
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
**\#PCL**
Resolution Specialist - REMOTE - US
Remote or Seattle, WA job
Join Our Team and Help Create Unforgettable Guest Experiences We are seeking dedicated and enthusiastic Resolution Specialists to join our Contact Center Sales and Support teams. As a Resolution Specialist you will play a vital role in ensuring seamless communication between internal staff and external customers, resolving inquiries, and supporting the Contact Center. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply.
**Key Responsibilities**
+ Answer incoming calls and emails from both internal and external customers, providing prompt and professional assistance.
+ Serve as the primary point of contact for resolving problems and addressing concerns related to reservations.
+ Assist management and colleagues with problem resolution and policy clarification.
+ Excel in problem analysis and demonstrate a strong ability to work effectively in ambiguous situations and think creatively beyond conventional boundaries to balance guest satisfaction and company objectives.
+ Strengthen contact center staff performance by sharing available resources and best practices for excellent customer service.
+ Resolve questions and issues received via email with a focus on service excellence.
+ Stay informed about changing policies, procedures, and promotional offers to accurately support guests, travel advisors and staff.
+ Serve as a resource for special projects.
+ Act as a backup for Reservation Sales Agents during times of high volume or absences to maintain service levels.
**Knowledge, Skills & Abilities**
+ Excellent communication and interpersonal skills.
+ Strong negotiation abilities and a customer-centric approach.
+ Must demonstrate strong proficiency in Microsoft O365 applications as well as a strong overall computer literacy.
+ Ability to multitask and prioritize effectively in a fast-paced environment.
+ Demonstrated ability to maintain confidentiality and exercise sound judgment.
+ Capacity to work independently under pressure and adapt to changing circumstances.
+ Passion, enthusiasm, and dedication to creating memorable guest experiences.
+ Accountability, honesty, fairness, and consistency in all interactions.
+ Open-mindedness and a collaborative spirit, promoting teamwork and mutual success.
+ Travel industry experience recommended but not required.
**Working Conditions**
+ Flexible scheduling is essential
+ Some overtime or extended shifts may occur during peak seasons or special projects.
+ January and February are our busy time and personal time off will be limited or not available. We are open most holidays and overtime may be mandatory as needed.
+ Position operates in a fast-paced call center environment with frequent guest and staff interaction.
**Compensation**
The hourly rate of pay will be $18.00. This position is considered non-exempt in accordance with the Department of labor and Fair Labor Standards Act. Paydays are every other week with 26 pay periods per annum. An annual schedule of pay periods is provided on the company intranet for reference. New employees with less than three (3) full months of service in the fiscal year for which performance is being measured are not eligible for a merit increase, and the first merit adjustment is deferred to the following year.
**Position Start Date**
Please note: This position will begin on February 9, 2026.
**Training and Work Assignment Schedule**
1. Polar/Product Training
2. Duration: 5 weeks
3. Shift: 8:00 AM - 4:30 PM (PST)
4. Description: Initial training to familiarize yourself with Polar and related products.
5. Reservations Inbound Calls Assignment
6. Duration: Approximately 3-4 weeks
7. Shift: 8:00 AM - 4:30 PM (PST)
8. Description: After completing initial training, you will be assigned to handle full-time inbound Reservations calls.
9. Reservations Resolution Specialist Training Program
10. Duration: 2 weeks
11. Shift: 8:00 AM - 4:30 PM (PST)
12. Description: Specialized training to prepare for the Resolution Specialist role.
13. Fulltime Reservations Resolution Specialist Calls (Post-Training)
14. Regular Shift: 10:30 AM - 7:00 PM PST
15. As you will be on the closing shift, you may be required to stay past the end of your day until calls are clear and you are released.
16. Additionally, once fully trained as a Resolution Specialist, you will also be required to sign up for 7 weekend days per quarter. This may vary based on company needs. Your 8 hour weekend shifts will be scheduled during business hours of 6:00am-5:00pm PST based on business needs.
**WE ARE COMMITTED TO YOUR SUCCESS!**
If you are selected as a Sales Agent, Holland America Line will provide you with work equipment. The company will extend to you a monthly contact center adjustment of $50.00 to supplement your residential internet cost for business purposes. In order for your residential internet to support our business model, your residential internet must meet the following requirements:
+ Must have high-speed, non-satellite, non-dial-up internet, no cellular/mobile internet providers.
+ Must meet the required minimum download and upload speeds of 50 MPS down and 6 MPS Up
+ Must not have a data cap
+ Must have computer hard-wired to the modem, Wi-Fi is not compatible with our phone system.
**Benefits**
+ Cruise and Travel Privileges for you and your family and friends
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
**Our Culture...Stronger Together:**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *********************************************************************
Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact **********************************
**\#HAL**