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  • Valet Attendant (FT or PT Overnights)

    Valet Park of America 3.6company rating

    Valet Park of America job in Worcester, MA

    Valet Park of America Seeking Valet Attendants in the Worcester Area Looking for part-time work? Are you customer service friendly? Do you like the outdoors? Get exercise at work while earning good money in a fast-paced setting. If you enjoy driving, helping people, being outside, and being on your feet, this is the perfect position for you.We are looking for you to work and become part of our growing team. This posting is for a FT or PT Valet Attendant to work overnights. The ideal candidate will be able to work 11 pm-7 am shifts An exact schedule will be discussed at interview. Weekends may be required. Pay: Valets typically earn $21-$25 and more to start between base pay ($18/hour) and tips, often more. VPA offers weekly payroll - get a check, direct deposit, or a pay card each week, in addition to tips taken home each shift! Health/Dental insurance available after 90 days (50/50 split), paid vacation (for FT staff), and sick time. Room for advancement! Why work for VPA? * Positive company culture* Numerous Benefits and Incentive Programs for Employees* Company trips (such as professional sporting events or company picnics)* Quarterly newsletter to update you on what's new with the company and to inform you on new opportunities* We promote management from within the company.* At VPA you are not just a face, all levels of management gets to know each and every one of you when working side by side* In this tough economy our company has still been growing at a rapid rate providing new opportunities for staff* Valet Park of America is committed to its customers, clients, employees, and community.* Scholarship Opportunities General purpose - The primary purpose of this position is to greet and assist customers, park their vehicle, and be a visible representative of the establishment we provide services for. After parking the vehicle, the attendant will run back to the station and be prepared to assist the next patron. Minimum Requirements : - All Valet Attendants are required to:* Have your own transportation (driving experience) * Have experience working in customer service * Be over the age of 18 (due to laws about operating heavy machinery) * Must speak fluent English to communicate effectively with customers * License(s) required - The general Valet Attendant position requires a valid Class D license to operate a motor vehicle. This license must have been held for at least one year prior to applying. * A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position. The Class D license must be kept in good standing for the duration of employment. Physical Demands * Standing for the duration of your shift* Running to retrieve vehicles, 50 times a day or more* Entering and exiting customers' vehicles 75 or more times daily* Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers' vehicles)* Communicate effectively with customers and coworkers Work environment - Outdoors for the duration of the shift. Inclement weather (hot, cold, precipitation, etc) will have a significant impact on the employee's work environment. Shifts will not be canceled due to inclement weather and all employees will be required to attend their scheduled shifts, and maintain a high quality of work despite weather conditions. Please note: * All employees must undergo a criminal records check* Must be available to work weekends and holidays when necessary* Must have a neat appearance and good attitude* All employees are hired on a 30-day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause* VPA is an Equal Opportunity Employer* Management will make all final decisions regarding employment offers We are seeking both full-time and part-time staff. Applicants with a background in customer service, hospitality, retail, transportation, and security often make a good fit for this position. We can accommodate day and night shift hours and are flexible with schedules where possible. We have great respect for veterans and active duty military and encourage you to apply!
    $21-25 hourly Auto-Apply 36d ago
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  • Hospital Parking Cashier FT or PT

    Valet Park of America 3.6company rating

    Valet Park of America job in Worcester, MA

    Cashiers needed to work in a busy parking operation in Worcester at a medical facility. Part-time staff must have available afternoons and weekends. We are seeking FT or PT cashiers to at Umass Medical Center. We operate shifts within the range of 7am-9pm. We will consider applicants seeking days and closing shifts. We operate 7 days per week. This is a fast-paced position with face-to-face customer service during the entire shift. A plexiglass shield and other PPE are in place to ensure a safe working environment. The ideal applicant must be GREAT with people, computers, and money. Applicants must enjoy working with the public and helping. Cashier -Job Description The job responsibilities of a cashier may vary depending on the location where the employee is scheduled to work. The responsibilities include the following: Greeting all patrons to a facility in a polite manner and providing them with assistance or instructions Issuing claim checks and receipts to customers Performing cash transactions and completing an accurate cash drop at the end of a shift (in some cases mid-shift) Filling out necessary paperwork involved in daily operations Providing security services and contacting police/management in the event of an intrusion Recording validation counts Communicating effectively with customers and coworkers. This includes radio contact with management/valet operations Putting out necessary equipment at the beginning of a shift and putting it away at the end of a shift (i.e. signs, cones, etc.) Maintain a professional appearance and be polite and courteous VPA is an Equal Opportunity Employer
    $31k-37k yearly est. Auto-Apply 14d ago
  • Security Guard

    Six Flags Darien Lake 4.1company rating

    Corfu, NY job

    Rule breakers better watch out when you're on our security team. You'll spend the summer patrolling parking lots and controlling metal detectors, checking everything from guests' bags to employee badges. You'll protect our people and our property - all while securing valuable law experience and rewarding benefits. Responsibilities: What You Will Be Doing Interact with guests providing directions and assistance Protect employees, guests, and company property Enforce park policies Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors Patrol and inspect assigned areas of the park Keep unauthorized personnel out of restricted areas Greet and screen entering through metal detection and check their bags for prohibited items Rapidly respond to active alarms, first aid, and other emergency situations Monitor all areas for safety hazards, including fire, theft, and vandalism Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process Write detailed reports of damage, incident logs, and security records Apprehend violators, including on-foot pursuits when necessary Escort guests and team members as needed for assistance and protection How You Will Do It Ability to work in an environment as fast-paced as our coasters Demonstrate a strong work ethic and commitment to safety Strong attention to detail Enforce all park policies and procedures Cautious and reliable Remain calm in emergency situations Qualifications: What You Will Need Must be 18 years or older Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift Excellent verbal and written communication skills Able to work a flexible schedule, including nights, weekends, and holidays Must possess a high school diploma, GED certificate or DD214 to be certified as a Security Officer. Must have a current, valid, Security License or have completed the finger-imaging, certification and application criteria and have met all New York State requirements prior to starting work. Successful completion of all required Security Guard training as defined by the New York State Division of Licensing Services. After hire, applicants must continue to meet current licensing requirements to maintain a security guard license as defined by the New York State Division of Licensing Services Valid state Driver's License and successful completion of Six Flags Darien Lake Vehicle Training program. Some Of Our Amazing Benefits Include: Competitive pay Free park admission Private employee events Reward programs On-site training Flexible scheduling Pay day is every Friday! We even offer special employee events, and much, much more! Apply today to get started! If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide. This position will not start until late January. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $29k-38k yearly est. Auto-Apply 7d ago
  • Operations Manager

    Keurig Dr Pepper 4.5company rating

    Williamson, NY job

    Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry! Production Operations Manager The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations. Shifts & Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime. Position Responsibilities Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements. Will be a culture champion and, in a position to support and mentor our leaders. Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods. Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site. Ensures adherence to food safety, regulatory and quality guidelines. Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas. Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service. Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere. Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports. Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget. Guide and support technicians in trouble-shooting production equipment when necessary. Well organized, high energy, data driven, and results oriented. Ensure high performance results of your team by: Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent Embracing diverse perspectives to foster innovation, learning from both successes and failures Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations Total Rewards: Salary Range:$95,000 - $125,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Qualifications Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc. 2 years of experience in an Operations Management role within a manufacturing environment 5 years of experience in a dynamic, fast-paced manufacturing environment required 5 years of supervisory experience required 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events) Experience in SAP preferred Experience with Labor Relations and Union teams preferred Relationships/Interpersonal Be able to interact with all levels of the organization. Be a strong team player with other critical cross functional groups A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals Have a passion to drive continuous improvement Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $95k-125k yearly 3d ago
  • Food and Beverage Supervisor - Full-time

    Six Flags New England 4.1company rating

    Agawam Town, MA job

    Salary Range: $50,000 to 70,000/year Chicken and fries? We've got those. Wraps, salads, black bean burgers? You bet. Pulled pork? The best around. We love food, good food, and so do you. Whether it's a slow smoked beef brisket or freshly breaded tenders, it's hand crafted by you and your team. You lead an energetic, passionate team that is dedicated to fresh, safe, quality food offerings. Your commitment to clean and organized kitchens make us an efficient, high volume operation. Your smile and positive attitude make everything taste better. Hungry for your shot to join our team? Responsibilities: Oversee daily operation of catering, commissary, concession stands to maintain compliance with company and department policies and procedures Supervision and development of seasonal supervisors, leads, and employees focused on providing positive guest experiences Maintaining staffing levels, proper scheduling, retention of staff, and team building Increase bottom line profit growth by developing, implementing, and executing programs focused on maximizing revenues and minimizing expenses Support the company mantra; friendly, clean, fast and safe service Adhere to and enforce all department and company safety policies Participate in department duty manager program Perform all other tasks and duties as assigned Qualifications: Four years supervisory experience in a fast-paced environment, preferably in food operations Prefered, but not required: Hospitality or Business Management degree ServSafe Management & TiPS certified or obtain certification within 30 days of job offer Ability to work flexible schedule including holidays, nights, and weekends Proficient in Microsoft Excel and Word, and ability to quickly learn inventory management/ POS programs Excellent communication skills; Ability to read, speak, write, and understand the English language
    $50k-70k yearly Auto-Apply 1d ago
  • Housekeeper

    American Cruise Lines 4.4company rating

    Saint Petersburg, FL job

    American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Housekeepers for the 2026 season. You'll work in our shipboard hotel providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Responsible for creating and maintaining an environment that is clean, safe, and attractive for our guests. Prioritizing comfort and cleanliness of staterooms, facilities, and common areas around the ship. Acknowledge guests by name and kindly take action for all housekeeping-related inquiries and service requests according to American Cruise Lines' service standards. Vacuuming, sweeping, and mopping floors. Organizing inventory and stocking linen and supplies. Carefully cleaning up spills with appropriate equipment and notifying managers of necessary maintenance requests. Collecting and disposing of trash. Properly cleaning upholstered furniture and lounge spaces. Creating genuine relationships with our guests and catering to all housekeeping requests in an efficient manner. In addition to the routine housekeeping duties, Housekeepers may be required to perform other functions, such as greeting guests upon embarkation, and helping during special events including but not limited to afternoon tea and snacks and participate in evening cocktail parties. Highlights: Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings. Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training. Travel the Country - We have over 50 itineraries, spanning over 35 states in America. Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country. Qualifications: You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking. Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training. American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed. American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line. * Job sites across the nation.
    $21k-27k yearly est. 2d ago
  • Marine Operations Coordinator

    American Cruise Lines 4.4company rating

    Guilford, CT job

    American Cruise Lines is seeking shoreside Coordinators/Watch Standers for our Fleet Operations Center to support our growing fleet of small cruise ships sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia- Snake Rivers and Mississippi-Ohio-Cumberland Rivers. Our U.S flagged ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. This is a fully in-person role based in Guilford, CT. Marine Operations Watch Standers report directly to the Fleet Operations Center Manager and are responsible for maintaining 24hr fleet support through proactive monitoring of weather forecasts, channel conditions, bridge-lock operations; together with tracking the status of vessels and routes to sustain safe, secure and consistent cruise operations. Watch Standers communicate regularly with vessel officers to manage routine and emergent situations. Watch Standers audit company and regulatory performance standards continually through oversight tools and technologies, supporting performance excellence while representing the company as a professional. This role executes the current and future fleet Operations Center communication and oversight tasks, flexing daily requirements to sustain fleet execution of cruise schedule. Marine Operations Coordinators maintain set watches and execute a framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time fleet operations management. Marine Operations Coordinators maintain full real-time and 21-day outlook views for weather, tidal, river gage, lock-bridge status, waterway status, and environmental status across all fleet routes during their assigned watch schedules. Marine Operations Coordinators maintain various shifts to support 24/7 fleet operations and are the first point of contact and direct support contact for all vessels and regional managers across all cruise routes. Similar to the officers aboard our vessels, Marine Operations Coordinators are focused and diligent in the performance of their duties while "on watch" reducing risk and optimizing decisions, by maintaining an accurate status of vessels, crews, logistics, and route conditions together with accurate forecasts, schedules, and plans. The Fleet Operations Center supports fleet and company decision makers in keeping well ahead of planning, response, and emergent decision timelines. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Maintain and execute framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time Fleet Operations Center management. Organize and Assess 30-day outlook of fleet, crewing, and logistics information, forecasts, and projections to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership. Organize and Assess 30-day outlook of fleet operations within standard parameters for weather, tides, river gages, lock-bridge-channel conditions, environmental and security conditions across all cruise routes to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership. Coordinate and communicate with Operations Centers supporting USCG, USACE, FEMA, Maritime Industry Operators. Coordinate and communicate with Regional and Industry Maritime Operator Groups. Execute required regulatory Notices of Arrival, Bridges-Locks-Waterways Use Notifications and Reservations. Administrative reporting, filing, invoicing, and documentation of standard Fleet Operations Center procedures. Maintain track of repair timelines to ensure executions of current and future cruise desired. Qualifications: Maritime experience in operations, logistics, dispatching, or maintenance support. 100T Captain or Mate License (near coastal or inland) preferred. Team-building experience, poised communications and problem-solving skills. Proven multi-tasking and prioritization project execution skills. Proven responsibility and discretion in handling sensitive personnel and security information. Work Location, Routine Hours and Travel: Primary Work Location is the Fleet Operations Center - Guilford CT. 40-hour Per Week Duty Periods including weekends (Day-Afternoon-Night Shifts). Periodic travel for 7-day periods aboard company vessels for operational familiarization, mariner recency, and route familiarization. Annual travel days 14-21 days (less than 5% of normal work days). Perks: * Competitive salary and 401k plan * Health, dental, and vision plans available Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $38k-48k yearly est. 7d ago
  • Operations Supervisor

    Keurig Dr Pepper 4.5company rating

    Williamson, NY job

    Manufacturing Operations Supervisor The Production Supervisor manages and coordinates the activities of production personnel engaged in packaging beverage products for storage & shipment, including providing leadership, direction and facilitation on multiple high speed production lines. Shift & Schedule: This position will support our Night Shift 6:00pm - 6:00am on a 2-2-3 Schedule with flexibility to work overtime, cover off shifts, and holidays is required as needed. Compensation: This is a full-time salary position. Paid on a biweekly basis. What you will do: Direct and coach production operators in the execution of daily/weekly production schedules for multiple packaging lines. Manage within labor and operating expense budget. Coordinate beverages packaging ensuring safety, quality and productivity while minimizing waste. Meet the productivity, quality, safety, health, environmental and morale goals established for the site. Complete and update all necessary production paperwork and record. Ensure equipment in the area assigned is in working order and that working conditions are safe at all times. Review and analyze production records to identify opportunities for improvement. Make recommendations for long term solutions, including recommendations for replacing equipment, refurbishing equipment, procedural changes, productivity improvement, material change, etc., related to the area of accountability. Drive the continuous improvement agenda in area of responsibility through teamwork, skills and capability development. Staff, train, evaluate and develop team members. Manage and facilitate employee and management relationship within the guidelines of the labor contract and company policy. Ensure high performance results of your team by: Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent Embracing diverse perspectives to foster innovation, learning from both successes and failures Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations Total Rewards: $80,000 - $95,000 per year Where Applicable: Benefits eligible day one!! Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: H.S. Diploma Required, Bachelor Degree in a related field preferred 2 years previous management/supervisory experience preferably within a manufacturing environment Proficiency with Microsoft Office Suite, specifically Excel and Word with demonstrated knowledge of productivity tracking Experience with SAP or similar system preferred Must be comfortable developing and conducting group presentations to employees and management. Provides current, direct, complete and "actionable" positive and corrective feedback to others Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $80k-95k yearly 5d ago
  • Help Desk Technician

    Cipriani 3.9company rating

    New York, NY job

    The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $55k-78k yearly est. 5d ago
  • New York Licensed Funeral Director (License or Internship-Ready Required)

    Bergen Funeral Service, Inc. 3.9company rating

    New York, NY job

    \*Ideally looking for a bilingual director or intern\* Are you a New York Licensed Funeral Director looking for a change? Do you want to work for a funeral home where the staff acts more like a team than colleagues? Would you like the opportunity to be creative and rewarded for going above and beyond to serve others? If you answered yes to any of these questions, consider joining Bergen Funeral Service in South Ozone Park, NY. Our Family-Owned funeral homes are looking for the ideal Licensed Funeral Director candidate who values funerals while at the same time possesses the ability to adapt to the growing and changing funeral trends. Additionally, it is imperative the Licensed Funeral Director candidate communicates effectively and builds relationships with the families we serve as well as their teammates. Bergen Funeral Service values and appreciates all their employees, and they proudly have a team orientated, positive environment. For the right Licensed Funeral Director candidate, you will be rewarded for your hard work receiving the following benefits: o Competitive Compensation (Based on experience) o Paid Time Off (Very important for the well-being of our team and our Company) o Health Insurance o 401K with Company Match o Relocation Assistance Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Education: High school or equivalent (Required) Experience: Funeral directing: Any License/Certification: New York Funeral Director License Work Location: Multiple Locations (Queens, NYC) Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Retirement plan * Vision insurance Education: * High school or equivalent (Preferred) License/Certification: * Driver's License (Required) Work Location: In person
    $65k-85k yearly 23d ago
  • Before School (OST) Youth Program Supervisor

    Boy & Girls Club of Chicopee 3.3company rating

    Chicopee, MA job

    Job Description Boys & Girls Club of Chicopee in Chicopee, MA is looking to hire a part-time Out of School Time (OST) Youth Development Morning Program Manager. Do you love working with children and teens? Are you looking for a meaningful position where you make a difference? Would you like to join an amazing nonprofit with a great mission? If so, please read on! This nonprofit program management position earns a competitive salary of $18.00 - $20.00/hourly, depending on experience. We provide fantastic benefits and perks, including a $500 sign-on bonus, paid sick time, paid birthdays off, employee appreciation days, and opportunities to earn gift cards through annual work anniversary prize wheel spins. Additionally, we provide part-time employees with excellent benefits and perks, including long-term disability, short-term disability, supplemental insurance, a 403(b) plan with a 5% company match, paid sick leave, and paid birthdays off. If this sounds like the right nonprofit opportunity for you, apply today! Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. ABOUT BOYS & GIRLS CLUB OF CHICOPEE Everything we do at the Boys & Girls Club of Chicopee is done with one goal in mind: to help every child achieve success. With roots dating all the way back to 1860, we have remained steadfast in our mission to help kids thrive. We provide youth from ages 5 to 18 with a safe place to develop themselves and form connections with their peers. Our staff leads regular programs and activities that encourage positive development within the areas of academic success, healthy lifestyles, and good character and citizenship. We strive to create an environment where every child can prosper! Every employee is important here because every person makes a direct impact on our members. We foster a family-like atmosphere where everyone feels comfortable expressing themselves and having a good time. At our core, we are about having fun and helping each other. We are incredibly thankful for our awesome team, which is why we offer generous benefits and an amazing work culture. A DAY IN THE LIFE OF AN OUT OF SCHOOL TIME (OST) YOUTH DEVELOPMENT PROGRAM MANAGER As an Out of School Time (OST) Youth Development Morning Program Manager, you are responsible for effectively planning and executing our nonprofit's daily youth before school programs. You are an organizational master who coordinates our programs' many moving parts to ensure we create the best possible environment for our members. Working alongside your team, you plan and implement positive activities that promote development in areas such as the arts, technology, physical education, and social recreation. You also coordinate fun activities such as monthly birthday celebrations and Fun Fact Fridays as well as implement national club programs. You strategically assign staff members to lead programs according to their interests and skills, providing additional training when necessary. As needed, you assist with the interviewing and hiring process as well as ensure everyone has the proper licenses. During the programs, you observe the activities to make sure everything goes smoothly. If a staff member needs assistance with the program or with a disruptive child, you are happy to step in and help handle the situation. You conduct regular staff checks to ensure everyone meets performance metrics and maintains a good attendance record. Additionally, you measure the success of our programs by comparing their outcomes to our target goals, and you use this information to improve future activities. The safety of our members and our staff is your number one priority, so you are always on the lookout for potential hazards or dangerous situations. You ensure every employee follows our safety policies and guidelines, quickly intervening if you notice a problem. Committed to continually improving, you attend regular training to keep your knowledge fresh and become the best resource you can for our members. You take great pride in performing this incredible program management job and personally making a difference in so many children's lives! QUALIFICATIONS FOR AN OUT OF SCHOOL TIME (OST) YOUTH DEVELOPMENT PROGRAM MANAGER 21+ years old First Aid and CPR certification Associate degree OR 3+ years of combined education, training, and experience in a nonprofit organization involved in youth development or secondary education 1+ year of supervised work experience or one practicum OR an equivalent combination of education and experience Experience working with youth aged 5 - 18 Proficiency in Microsoft Office and database management Valid driver's license Willingness to comply with company policy regarding background checks Do you have excellent communication and interpersonal skills? Are you a creative thinker full of fresh ideas? Can you effectively prioritize multiple tasks? Are you highly observant and detail-oriented? Do you have strong critical thinking and problem-solving skills? Are you great at time management and task delegation? If yes, you might just be perfect for this program management position! WORK SCHEDULE FOR AN OUT OF SCHOOL TIME (OST) YOUTH DEVELOPMENT MORNING PROGRAM MANAGER This program management position typically works Monday - Friday from 6:00 AM to 11:30 AM. ARE YOU READY TO JOIN OUR NONPROFIT ORGANIZATION? xevrcyc If you feel that you would be right for this program management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $18-20 hourly 2d ago
  • Front Office Manager

    Accor Hotels 3.8company rating

    Washington, MA job

    "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury. With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings. Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum Job Description What you will be doing: Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas Consistently offer professional, friendly and engaging service Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front Office Managers in accordance to productivity guidelines Assist with bi-weekly payroll Participate and lead the hotel upgrade program Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation Train Front Office Ambassadors and Assistant Front Office Managers in all front office aspects Assist guests regarding hotel facilities in an informative and helpful way Assist and follow up with any guest inconvenience Review processes and procedures, looking for area of opportunity and putting in place improvement plan Work with Rooms Operations Manager on action plan to increase employee engagement Follow departmental policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous leadership experience in a similar role required A minimum of two year's Front Office management system required Highly responsible and reliable University/College degree in a related discipline preferred Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of the Position (include but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, ramps Additional Information Your team and working environment: * Opportunity to work with a diverse group, representative of over 20 countries worldwide * Experienced group of individuals to train and hone innate skills and abilities Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
    $68k-78k yearly 5d ago
  • Crew Member

    American Cruise Lines 4.4company rating

    Old Saybrook, CT job

    American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Crew Members for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Food Service Crew Member Responsibilities: Provide a personalized, high-quality dining service. Set up and break down meals and events. Greet guests by name, offer menu/wine suggestions, and answer questions. Relay orders and serve with attention to detail. Hospitality Crew Member Responsibilities: Maintain safe and welcoming guest areas, including staterooms and common spaces. Greet guests by name and respond to housekeeping requests. Clean rooms, stock supplies, and organize inventory. Support special events like embarkation, tea service, and cocktail parties. Highlights: Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings. Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training. Travel the Country - We have over 50 itineraries, spanning over 35 states in America. Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country. Qualifications: You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking. Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training. American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed. American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line. * Job sites across the nation.
    $1k-1.4k weekly 7d ago
  • Captain

    American Cruise Lines 4.4company rating

    Old Saybrook, CT job

    Captain - River and Coastal American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews. American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Safety and Security of the passengers, crew and vessel. Safe vessel operations, adhering to company and regulatory standards. Prudent vessel maneuvering, docking, undocking, and anchoring. Comprehensive daily inspection of all vessel interior and exterior spaces. Supervision and Development of Mates, Engineers, and Deckhands. Oversight of Hotel Officers and Service Crew ensuring five-star guest service. Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events. Administrative log keeping, reports, and communications. Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew. Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Qualifications: U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater. Transportation Worker Identification Credential (TWIC) Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience. Excellent communication skills and team-building skills. Pre-employment drug test and continual participation in random testing. Perks: Competitive salary. Health, dental, and vision plans available. Matching 401(k) plan available. World-class training in our own ship simulator facility. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. Job sites across the nation*
    $43k-50k yearly est. 7d ago
  • Lead Line Cook

    American Cruise Lines 4.4company rating

    Pensacola, FL job

    American Cruise Lines, the largest cruise line in the United States, is looking to add Lead Line Cooks to our shipboard team for the 2026 season on America's rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience. Our Lead Line Cooks are involved with all aspects of food production including breakfast, lunch, and dinner. You assist the Executive Chef/Sous Chef with the preparation and service of "all" food related items that are produced in the galley in accordance with the menu matrix as well as any special requests, dietary needs and allergies throughout each meal period. We make it a top priority to offer a first-class dining experience at every meal. Exceptional cuisine is prepared by cooks who have extensive culinary credentials and training from some of the most prestigious culinary institutes. Using only the freshest ingredients, menus are inspired by regional and local specialties. While living onboard, our Chefs enjoy comfortable living quarters and a challenging culinary working environment. Our Galleys are well equipped with a spectacular view. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Commitment to controlling inventory and minimalizing food waste by utilizing standardized recipes. Ensures "all" special requests and allergies are acknowledged, prepared and served accordingly. Adheres to the strict food safety and sanitation policies within the galley. Provides gracious hospitality to the guests and crew alike while being safe, courteous, professional, and efficient. Adheres to all American Cruise Lines' Chefs Manual standards and procedures. Anticipates the needs of both guests and crew. Assists in the production and service of all Crew meals. Responsible for food safety, galley cleanliness, daily galley audits and logs which includes the completion of daily temperature log, refrigerator and freezer temperature logs, and cooling logs. Responds quickly to guest requests and ensure follow through of service delivery. Assists with breakfast, lunch, cocktail hour and dinner preparation, as well as any special onboard events. Work closely with the Executive Chef/Sous Chef to ensure that the guests and crew receive the highest quality of food with proper presentation and timeliness are adhered to. Assist the Sous Chef wit ensuring Galley Steward timecards are submitted and correct. Follow approved menus, standardized recipes, and food sanitation standards. Work with the Executive Chef/Sous Chef to ensure food and hotel supplies are ordered and received in a timely manner. Assist in orchestration of proper storage of deliveries in appropriate areas of the galley. Comply FDA logs are completed on a daily, weekly and monthly basis with the Sous Chef. Create positive crew experiences and a healthy work environment. Maintain sanitation and cleanliness standards of the galley, storage rooms and galley crew rooms. Responsible for supervising and assisting the Galley Stewards with the Sous Chef to make sure various tasks throughout the day are being taken care of by the Galley Stewards. Such as removing trash, clutter and empty boxes from the galley; ware washing; organizing and cleaning; sweeping and mopping the deck floor; and cleaning and storing cleaned equipment and tableware. Communication with all coworkers is imperative to all meal services. Qualifications: Must be able to work around 14 hours per day. Preferred Associate's Degree in Culinary Arts or Hotel & Restaurant Management. Minimum 4 years' experience at a full-service restaurant, hotel, resort, or cruise ship. Must have "Line" experience with breakfast, lunch, dinner, and buffets. Strong organizational skills and excellent verbal and written communication skills (English). Available to travel and work a flexible schedule including long days for extended periods of time. Must be able to lift at least 50 lbs. without struggle. US Coast Guard regulated pre-employment drug test. Ability to manage a team of three galley stewards during daily ware washing operations as well as effectively lead, direct, teach and guide and ensure the team is working efficiently throughout the day. Transportation Worker Identification Credential (TWIC) Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary travel accommodations. Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. Job sites across the nation*
    $36k-44k yearly est. 2d ago
  • Director of Sales and Marketing

    Ace Hotel Group 4.5company rating

    New York, NY job

    Job DetailsLevel: SeniorJob Location: Ace Hotel Brooklyn LLC - Brooklyn, NYPosition Type: Full TimeEducation Level: Not SpecifiedSalary Range: $175000.00 - $180000.00 SalaryJob Shift: AnyJob Category: SalesDescriptionSUMMARY The Director of Sales & Marketing plans and implements sales strategy and efforts both short and long range, targeted toward existing and new markets by performing the following duties personally or through team members through effective leadership. The person in this role must be an effective communicator between team, colleagues, peers and brand. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned. Develop and implement strategic sales plans and forecasts to achieve corporate objectives for products and services. Develop and manage sales and marketing operating budgets, including monitoring employee expenditures. Prepare annual sales & marketing plan. Collaborate with the Director of F&B and the Marketing and Community Manager on plan. Prepare sales managers sales goals. Continuously monitor and ensure team achieves meet or exceed their goals Provide timely and appropriate corrective action should a sales manager fail to achieve at least 90% of their individual goals Hold a weekly GRC meeting with the Reservations Manager and Director of Revenue Management. Hold weekly Events, GRC meeting with Events Implement and adhere to Group Business Review Process Monitor Sales Managers' productivity and proactivity via weekly Delphi reports. Ensure that the team is 100% delphi compliant at all times. Must monitor usage daily and take corrective action as necessary to ensure the optimization of delphi Prepare a monthly production report from Opera or Revinate to evaluate which companies and segments are producing at the hotel. Work closely with Director of Revenue, Marketing and Community Manager and Atelier Ace staff to create need date promotions well in advance of need date. Manage and resolve operational challenges as encountered by the sales team to ensure that the team is spending less time servicing and more time selling. Provide the necessary support, direction and teaching to ensure that the sales team is traveling and proactively selling and achieving their financial, prospecting and outside sales calls targets. Provide the necessary support, direction and teaching to Marketing and community Manager to increase followers, social and digital media presence while maintaining brand integrity with support of Atelier. Coordinate and guide the Marketing and Community Manager with management and execution of barter agreements Work with the Director of Revenue in developing and recommending product positioning, packaging, and pricing strategy to produce the highest possible long-term market share in all market segments but concentrating on Group, Consortia, FIT, and Corporate Prepare group forecasts weekly. Achieve satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends. Establish and maintain relationships with industry influencers and key strategic partners. Establish and maintain a consistent corporate image throughout all product lines, promotional materials, and events. Direct sales forecasting activities and set performance goals accordingly. Manage incentive program for the sales managers quarterly, submit to GM and Controller in a timely manner. Direct staffing, training, and performance evaluations to develop and control sales and marketing programs. Meet with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals. Submit consortia agreements annually. Implement timely corrective action as necessary Conduct regular sales and marketing meetings and one on one meetings with sales staff. Manage and direct staff including recruitment, selection, and development to achieve company goals and objectives. Maintain a positive representation of Ace to ownership and asset managers. Qualifications ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding. Prioritize and organize work assignments, have timely follow up and execution. Have superb time management skills. Maintain complete knowledge of all hotel services/features and hours of operation. Other language, mathematical, and reasoning abilities as outlined below. Ability to comply with physical demands as outlined below. Knowledge and understanding of Atelier Ace culture & initiatives Technologically sound with Microsoft Office applications. REQUIRED EDUCATION and/or EXPERIENCE Bachelor's Degree in Sales, Marketing, or Business, or the equivalent work experience to provide the skills and knowledge required. Minimum of five years related experience with progressive managerial responsibilities in hospitality sales & marketing. Previous team supervisory experience required. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Ability to understand guests' service needs & requests. Ability to acknowledge guests' requests in a polite manner. Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred). Ability to apply logical thinking and understanding to carry out written and oral instructions. Ability to address and solve problems involving guest and operational issues. Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit, walk, and stand continuously. Lift / carry 10lbs (frequently) and 25lbs (occasionally) Bend, squat, crawl, and reach above shoulder level. Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. May be exposed to extreme temperatures, dust, dampness, height, and moving machinery. EEOC #J-18808-Ljbffr
    $175k-180k yearly 2d ago
  • Greeter - Mass Eye & Ear

    Towne Park 4.3company rating

    Boston, MA job

    At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17.50 per hour. Work Schedule: The work schedule for this position is Monday-Friday 8am-4:30pm. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Greeter is responsible for welcoming guests to the hotel, hospital or casino and local areas in a friendly, efficient and courteous manner. The Greeter is also responsible for assisting with guest inquiries, directions, and initial questions regarding the facility or services. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients. Acknowledges and greets Guest/Patients with a professional and friendly demeanor. - 25% Answers the telephone promptly and politely; within client/Towne Park standards. Uses salutation of the day. - 25% Demonstrates a willingness and ability to assist others. Monitors and responds to emergencies on a priority basis. - 10% Practices proper client and/or Towne Park phone etiquette. Assists visitors with directions, information and other inquiries. - 15% Provides Guest/Patients with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Ensures that patient and business confidentiality is maintained at all times. Delivers messages, items and/or amenities as requested. - 15% Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately. Uses only equipment trained to use and operates all equipment in a safe manner. Is knowledgeable of hospital disaster codes and response plans. Follows client standard operating procedures for disaster codes and response plans. - 10% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED). Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background and drug screen. Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Knowledge of equipment including telephones, codes and alarms, two-way radios, disaster phone, fire panel and surveillance system Skills: Ability to read, speak and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to understand 24 hour and military time systems Ability to perform general typing and and/or basic computer skills Ability to prioritize tasks and remain calm in stressful situations SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description. #Appcast-DNS
    $17.5 hourly Auto-Apply 8d ago
  • Director of Catering

    Delamar Hotel Collection 3.3company rating

    Mystic, CT job

    Delamar Hotel Collection is seeking a Director of Catering for the planning, coordination, and execution of all catered events, including corporate functions, weddings, social events, and internal events. This leadership role oversees the catering sales team, works closely with culinary and operations teams, and ensures exceptional service, profitability, and client satisfaction. Responsibilities: Develop and implement strategic catering sales plans to meet revenue goals. Identify new business opportunities and cultivate relationships with potential clients. Respond to inquiries, prepare proposals, conduct site tours, and close sales. Negotiate contracts and pricing within approved guidelines. Oversee the planning and execution of all catering events from start to finish. Collaborate with chefs, event planners, and banquet staff to ensure flawless execution. Ensure all events meet quality, budget, and timeline expectations. Lead, train, and mentor the catering sales and coordination team. Manage scheduling, staffing levels, and labor costs for catering events. Monitor catering budget, sales performance, and profitability. Prepare reports on sales activity, forecasts, and event performance. Ensure compliance with health and safety regulations and company policies. Qualifications: Bachelor's degree in Hospitality Management, Business, or a related field (preferred) Minimum 5+ years of experience in catering or event sales, with at least 2 years in a leadership role Strong knowledge of food & beverage operations and event planning logistics Excellent communication, negotiation, and organizational skills Proficient in catering/event management software Ability to work flexible hours, including evenings and weekends, based on event needs
    $56k-80k yearly est. 2d ago
  • Assistant Bar Manager

    Celebrity Cruises 4.7company rating

    Miami, FL job

    The Assistant Beverage Manager supervises in conjunction with the Beverage Operations Manager, the Beverage Department and assists with the day-to-day operation of the department. Improves and maintains sales and profitability and reduces or eliminate guest's complaints. Ensures company standards are followed. Qualifications Bachelor's degree in hospitality management, Business Administration, or related field preferred 8-10 years of managerial experience in multi-unit bar operations and or in a Food and Beverage Management capacity with an upscale or upscale/casual restaurant, lounge, hotel, resort, or cruise ship. (shipboard experience preferred) Knowledge of beverage brands and quality of liquors, wine, and beers Ability to manage international staff and provide customer service Working knowledge of computers and software packages You can directly apply at Royal Caribbean Group- Assistant Beverage Manager Application
    $39k-50k yearly est. 2d ago
  • Valet Attendants Needed FT or PT - Worcester

    Valet Park of America 3.6company rating

    Valet Park of America job in Worcester, MA

    Valet Park of America Seeking Valet Attendants in the Worcester Area Looking for full-time work (with benefits)? Something active? Are you customer service friendly? Do you like the outdoors? Get exercise at work while earning good money in a fast-paced setting. If you enjoy driving, helping people, being outside, and being on your feet, this is the perfect position for you. VPA is based in Springfield, MA, and has been a family-owned and operated business since 1990. We employ nearly 1000 people across the Northeast, in a wide variety of roles, and at many different locations. We are looking for you to work and become part of our growing team in Worcester. We've been providing services in the Worcester area since 1994, and have been the parking provider at UMass Memorial for much of that time. This posting is for FT or PT Valet Attendants to work in the Worcester area. We are currently seeking staff with either day or evening shift availability, but have a variety of hours available. Please be specific about your availability when applying. We have new locations starting soon! Pay: Valets will typically earn $20-$25 and more to start between base pay ($14.50/hour) and tips, often more. VPA offers weekly payroll - get a check, direct deposit, or a pay card each week, in addition to tips earned daily! Benefits: Health/Dental insurance is available after 90 days (50/50 split) Earn up to 3 weeks time off by year 5, some PTO available year 1! 401k plan after 1 year Paid training Employee discounts Room for advancement! We pride ourselves on developing leaders from within our own ranks whenever possible. Why work for VPA? * Positive company culture* Numerous Benefits and Incentive Programs for Employees* Company trips (such as professional sporting events or company picnics)* Quarterly newsletter to update you on what's new with the company and to inform you of new opportunities* We promote management from within the company.* At VPA you are not just a face, all levels of management get to know each and every one of you when working side by side* In this tough economy our company has still been growing at a rapid rate providing new opportunities for staff* Valet Park of America is committed to its customers, clients, employees, and community.* Scholarship Opportunities General purpose - The primary purpose of this position is to greet and assist customers, park their vehicles, and be a visible representative of the establishment we provide services for. After parking the vehicle, the attendant will run back to the station and be prepared to assist the next patron. Minimum Requirements : - All Valet Attendants are required to:* Have your own transportation (driving experience) * Have experience working in customer service * Be over the age of 18 (due to laws about operating heavy machinery) * Must speak fluent English to communicate effectively with customers * License(s) required - The general Valet Attendant position requires a valid Class D license to operate a motor vehicle. This license must have been held for at least one year prior to applying. * A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position. The Class D license must be kept in good standing for the duration of employment. Physical Demands * Standing at least 8 hours a day* Running to retrieve vehicles, 50 times a day or more* Entering and exiting customers vehicles 75 or more times daily* Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)* Communicate effectively with customers and coworkers Work environment - Outdoors for the duration of the shift. Inclement weather (hot, cold, precipitation, etc) will have a significant impact on the employees work environment. Shifts will not be cancelled due to inclement weather and all employees will be required to attend their scheduled shifts, and maintain a high quality of work despite weather conditions. Please note: * All employees must undergo a criminal records check* Must be available to work weekends and holidays when necessary* Must have a neat appearance and good attitude* All employees are hired on a 30 day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause* VPA is an Equal Opportunity Employer* Management will make all final decisions regarding employment offers We are seeking both full time and part time staff. Applicants with a background in customer service, hospitality, retail, transportation, and security often make a good fit for this position. We can accommodate day and night shift hours and are flexible with schedules where possible. We have great respect for veterans and active duty military and encourage you to apply!
    $20-25 hourly Auto-Apply 22d ago

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Valet Park of America may also be known as or be related to Valet Park Of America, Valet Park of America and Valet Park of America, Inc.