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Valet Runner

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Become A Valet Runner

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Working As A Valet Runner

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Operating Vehicles, Mechanized Devices, or Equipment

  • $77,000

    Average Salary

What Does A Valet Runner Do At Penn National Gaming

* Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.
* Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.
* Locks vehicle and gives keys to dispatch.
* Adheres to all company and departmental policies, procedures and safety standards.
* Must have a clean and neat appearance.
* Must maintain a valid driver’s license in your state of residence and maintain a clean driving record.
* Must have driver’s license on their person at all times.
* Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.
* Any and all duties as assigned by your Supervisor or a member of management

What Does A Valet Runner Do At Caesars Entertainment

* Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guests’ arrival.
* Follows policies and procedures to insure safe and efficient parking and retrieval of guests’ vehicles.
* Handles guests’ vehicles safely and cautiously at all times.
* Maintains proper key controls.
* Ensures parking tickets have been completed correctly.
* Offers information to guests regarding directions, transportation, promotions and Total Rewards.
* Actively participates in maintaining a safe and spotless work environment.
* Assists bell staff during high volume periods.
* Maintains neat and clean appearance, and treats guests and co-workers courteously at all times.
* Presents oneself as a credit to Harrah’s and encourages others to do the same.
* Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.
* Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at all times.
* Must be able to operate golf cart as a shuttle for patrons from Hotel to the Casino.
* Executes four-star service by accurately transporting guests’ luggage to the room assigned after the registration process is completed.
* Picks up guests’ luggage upon departure and transports to form of transportation or delivers for storage.
* ESSENTIAL JOB FUNCTIONS:
* PHYSICAL
* Must be able to:
* Tolerate all types of weather conditions.
* Walk and/or run to or from valet booth to valet parking area in a quick and efficient manner.
* Ability to lift heavy luggage repeatedly.
* Must be able to stoop, bend, and lift objects that weigh up to 100 pounds.
* Must be able to push and/or pull heavy rolling loads in excess of 300
* Hear.
* Can be augmented with a hearing aid.
* See.
* Drive all types of vehicles.
* Climb steps repeatedly.
* MENTAL
* Must be able to:
* Communicate directly with management, staff and guests
* Read, write and comprehend.
* Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.
* Must be able to work under stressful conditions

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Average Length of Employment
Valet Runner 2.0 years
Valet Parker 1.8 years
Valet Attendant 1.7 years
Valet Parking Attendant 1.6 years
Valet Service Attendant 1.6 years
Runner 1.5 years
Valet Driver 1.4 years
Top Careers Before Valet Runner
Sales Associate 17.1%
Cashier 14.0%
Server 7.4%
Customer Service Representative 6.2%
Delivery Driver 5.4%
Internship 5.1%
Valet 4.7%
Stocker 4.3%
Sales Associate And Cashier 3.9%
Crew Member 3.9%
Sales Representative 3.5%
Driver 3.1%
Associate 3.1%
Volunteer 2.7%
Stock Clerk 2.7%
Valet Attendant 2.7%
Security Officer 2.7%
Assistant Manager 2.7%
Warehouse Associate 2.3%
Valet Supervisor 2.3%
Top Careers After Valet Runner
Sales Associate 14.4%
Valet 11.0%
Valet Supervisor 9.4%
Customer Service Representative 6.6%
Server 6.1%
Internship 5.5%
Supervisor 5.0%
Cashier 5.0%
Driver 4.4%
Security Officer 4.4%
Service Manager 3.3%
Security Guard 3.3%
Valet Attendant 3.3%
Delivery Driver 2.8%
Technician 2.8%
Busser 2.8%
Front Desk Agent 2.8%
Assistant Manager 2.8%
Custodian 2.2%
Warehouse Associate 2.2%

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Top Skills for A Valet Runner

  1. Proper Care
  2. Customer Service
  3. Guest Luggage
You can check out examples of real life uses of top skills on resumes here:
  • Take responsibility of guests vehicles and ensure proper care.
  • Provided excellent customer service in all situations.
  • Take all guest luggage for storage during check in, load guest luggage during check out.
  • Orchestrated customer vehicles to the parking garage and entry of the casino
  • Parked and returned guest cars, completed entry and exit car condition surveys, provided highest level of customer service.

Valet Runner Demographics

Gender

Male

67.7%

Unknown

19.2%

Female

13.1%
Ethnicity

White

53.5%

Hispanic or Latino

25.5%

Black or African American

11.9%

Asian

5.8%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

65.5%

French

10.3%

Tagalog

6.9%

Portuguese

3.4%

German

3.4%

Urdu

3.4%

Polish

3.4%

Arabic

3.4%
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Valet Runner Education

Schools

Miami Dade College

15.2%

University of Central Florida

9.5%

Valencia College

9.5%

Florida International University

6.7%

Palm Beach State College

6.7%

Atlantic Cape Community College

4.8%

Mississippi Gulf Coast Community College

4.8%

University of Wisconsin - Milwaukee

3.8%

Broward College

3.8%

Delgado Community College

3.8%

Universal Technical Institute

3.8%

University of Southern Mississippi

3.8%

University of Nevada - Las Vegas

3.8%

Florida Atlantic University

2.9%

College of Southern Nevada

2.9%

Southern University and A & M College

2.9%

Cuyahoga Community College

2.9%

University of South Florida

2.9%

Ball State University

2.9%

Grand Valley State University

2.9%
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Majors

Business

22.5%

Criminal Justice

9.3%

Automotive Technology

6.6%

Computer Science

6.0%

Communication

6.0%

Marketing

5.3%

Accounting

5.3%

General Studies

4.6%

Political Science

4.6%

Biology

4.0%

Kinesiology

3.3%

Electrical Engineering

2.6%

Education

2.6%

Aviation

2.6%

Health Care Administration

2.6%

Engineering

2.6%

Medical Technician

2.6%

Hospitality Management

2.6%

Drafting And Design

2.0%

Nursing

2.0%
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Degrees

Bachelors

39.6%

Other

34.6%

Associate

16.5%

Certificate

3.5%

Masters

2.7%

Diploma

2.7%

License

0.4%
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