Valet runner job description

Parks vehicles at on-site parking areas. Delivers vehicles to guests in an effective manner. Promotes positive customer relations and excellent guest service Provides Family Style Service at all times. May perform other duties as assigned This position can be located on organization chart H-1.


Minimum Qualification


High School diploma or equivalent experience preferred. Two years previous valet parking experience required. Must possess valid driver's license. Must be able to effectively communicate with guests. Required to perform the customer service standards of the department Knowledgeable of the Casino Control Act respective to regulations, as well as company internal controls, policies and procedures.


Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Bally's Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Bally's, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests and over 55 million loyal, Caesars Rewards customers exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Part Time

As our Valet Parking Attendant, you will be responsible for greeting guests and transporting luxurious vehicles in the hotel's continuing effort to deliver outstanding guest service\.
**What will I be doing?**

Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage\.
+ Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket\. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports\. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed\.
+ Greets and thanks guests in proper English, using a clear, pleasant voice\. Responds to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc\., according to individual needs\. Assists guests with taxi services, wheelchair requests, parking options, etc\.
+ Promptly answers Valet phone using positive and clear English communication\. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services\. Responds accurately to general inquiries regarding hotel services and attractions\.
+ Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claim checks and tagging bags as needed\. Assists guests with check\-in procedures\.
+ Maintains cleanliness of the guest vehicle by taking care to return the vehicle as the guest left it\.\.
+ Other duties as assigned by supervisor, such as assisting as Bell Help, Laundry Valet, Messenger or Door Attendant when necessary\.
+ Must know how to drive stick shift \(Manual transmission\) vehicles

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Transportation_

**Title:** _Valet Runner_

**Location:** _null_


**EOE/AA/Disabled/Veterans**

M-F 2:30pm - 7pm Earn $11.00 per hour

Part Time Position

What is the job about?

As a Valet driver you will be responsible for providing courteous, reliable and efficient cashier services in accordance with customer expectations and established performance standards.

Who is Platinum Parking?

Platinum Parking is a full-service parking management and consultation company based in Dallas, TX. Founded
in 2000, we operate over 300 facilities nationwide. We strive to provide exceptional services and expertise to
our customers and clients alike, all while building an equitable and celebrated place to work.

Why Platinum?

• Competitive compensation and benefits
• Growth opportunities and learning experiences
• Opportunity to learn 365 degrees of management
• Positive and supportive culture

Job Duties and Responsibilities:

• Demonstrate a customer-driven service style with a sense of urgency for accuracy, efficiency and customer service.
• Act as an ambassador of the Company at all times while on or off property with an understanding that you are a representative of both, the client and Platinum Parking, Inc

Qualifications:

MUST HAVE VALET EXPERIENCE

• Excellent Customer Service Skills
• Courteous and tactful to patrons, visitors and employees
• Strong analytical skills to gather and summarize data and reports
• Reliable with the ability to work varied and flexible schedule
• Leadership skills
• Ability to recognize problems and execute solutions
• Maintain professional appearance and demeanor
• Complete multiple projects simultaneously with a degree of self-direction
• Work well in a team environment
• Maintain a reliable and dependable attendance record
• Time management, multi-tasking, and organization skills with strong attention to detail
• Ability to deal with ambiguity and remain calm / maintain positive attitude under pressure
• Must have the demonstrated ability to not disclose confidential information; along with precise and careful handling of critically sensitive and confidential documents
• Must be detail-oriented and extremely well organized
• Must be able to speak, read, write and understand English.
• Ability to calculate basic mathematical figures
• Ability to communicate effectively
• Must have a valid DL and clean driving record
• Background check required

Education:

• High school diploma or equivalent

Work Environment and Physical Requirements:

• Exposure to car fumes in garage, the elements, and extremes