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Valet supervisor skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical valet supervisor skills. We ranked the top skills for valet supervisors based on the percentage of resumes they appeared on. For example, 20.7% of valet supervisor resumes contained customer service as a skill. Continue reading to find out what skills a valet supervisor needs to be successful in the workplace.

15 valet supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how valet supervisors use customer service:
  • Contributed many ideas for improving operational procedures as well as improving the customer service experience.
  • Provide excellent customer service to patrons and engaged them with positive conversation and overall experience.

2. Customer Satisfaction

Here's how valet supervisors use customer satisfaction:
  • Specialize in ensuring customer satisfaction in typically fast-paced environment.
  • Supervised a team of valets to ensure a great company tradition of customer satisfaction.

3. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how valet supervisors use payroll:
  • Train new employees * Process cash and credit card transactions * Prepare Daily and Monthly reports * Prepared payroll for employees.
  • Calculated and distributed payroll for all site employees including hourly wages and tips at the end of every shift.

4. Guest Service

Here's how valet supervisors use guest service:
  • Provide extensive guest services information about the Disneyland Resort including all resort hotels and Downtown Disney.
  • Started as a valet driver parking cars, assisting with luggage and other guest services.

5. Leadership

Here's how valet supervisors use leadership:
  • Composed under pressure in multi-task operational environments by being resourceful in individual, team, leadership performance.
  • Learned leadership skills, and how to help out a team of valet.

6. Cleanliness

Here's how valet supervisors use cleanliness:
  • Assured hotel safety, work flow, cleanliness, and overall guest satisfaction at all times.
  • Maintain cleanliness of the work area.

7. Valet Service

Here's how valet supervisors use valet service:
  • Provide guest with quality valet services, assist loading and unloading of vehicles, Park and retrieve vehicles for guest.
  • Provide efficient and professional service regarding valet services, lot management, ticket inventory, cash handling and billing.

8. Front Desk

Here's how valet supervisors use front desk:
  • Coordinated with Concierge/Front Desk staff to oversee VIP vehicles, and supervised the timely parking and retrieval of all customer vehicles.
  • Compile reports, collect information on goals for company, and supervise valets, front desk, and shuttle services.

9. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how valet supervisors use customer vehicles:
  • Provide proper vehicle inspections upon acceptance of customer vehicles; in addition to proper documentation per casino regulations.
  • Supervised customer vehicle parking and returns.

10. Guest Satisfaction

Here's how valet supervisors use guest satisfaction:
  • Supervised and trained other employees ensuring their understanding of company guidelines and guest satisfaction.
  • Supervised daily food and beverage banquet service, set-up dining tables to ensure guest satisfaction.

11. General Supervision

Here's how valet supervisors use general supervision:
  • Promote general supervision to valet attendants in order to ensure efficient valet operations.
  • Provided general supervision to valet attendants in order to ensure efficient valet operations.

12. Hotel Guests

Here's how valet supervisors use hotel guests:
  • Provide excellent customer skills and knowledge to overnight hotel guests as well as restaurant guests.
  • Greeted and welcomed all hotel guests and parking patrons with a smile.

13. Valet Attendants

Here's how valet supervisors use valet attendants:
  • Supervised valet attendants in accordance with company policy.
  • Delegated orders to other valet attendants.

14. Guest Complaints

Here's how valet supervisors use guest complaints:
  • Handled guest complaints and inquires to ensure proper handling of cars and guests per customer direction.
  • Handled guest complaints, maintaining a positive Valet experience for all Casino guests.

15. Customer Relations

Here's how valet supervisors use customer relations:
  • Assist in developing better procedures to improve customer relations.
  • Maintained customer relations to insure a positive experience.
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List of valet supervisor skills to add to your resume

Valet supervisor skills

The most important skills for a valet supervisor resume and required skills for a valet supervisor to have include:

  • Customer Service
  • Customer Satisfaction
  • Payroll
  • Guest Service
  • Leadership
  • Cleanliness
  • Valet Service
  • Front Desk
  • Customer Vehicles
  • Guest Satisfaction
  • General Supervision
  • Hotel Guests
  • Valet Attendants
  • Guest Complaints
  • Customer Relations
  • Valet Operations
  • Customer Complaints
  • Front Drive
  • Customers Cars
  • VIP
  • Excellent Guest
  • Exceptional Guest
  • Customer Inquiries
  • Incident Reports
  • Hotel Management
  • Traffic Flow
  • Retrieve Guest Vehicles
  • Guest Issues
  • AAA
  • Performance Reviews
  • Vehicle Damage
  • Guest Inquiries
  • Staff Schedules
  • Management
  • Valet Tickets
  • Private Parties
  • Customer Issues
  • Car Doors
  • Marriott
  • Luggage Assistance
  • Transportation Vehicles

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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