Valley County Health System Remote jobs - 289 jobs
Customer Service Representative (Pharr TX or Brownsville TX area) Remote
Maximus 4.3
North Platte, NE jobs
Description & Requirements Maximus is looking for customer service representatives in and around the Pharr Texas/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs
Must reside within a 75 radius of the Brownsville or Pharr Texas area.
This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment.
This position will require a favorable Federal suitability clearance post-hire as mandated by the client.
*Position is contingent upon contract award*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Experience in a call center environment highly preferred
- Must Be a US Citizen
- This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US.
- Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client.
- Must be able to pick up equipment at the Maximus Pharr, TX Location.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
#HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.00
Maximum Salary
$
16.00
$28k-34k yearly est. Easy Apply 2d ago
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Bilingual Quality Analyst - Remote
Maximus 4.3
Omaha, NE jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
- Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
- Assist the center with taking calls as needed to support operations and maintain service levels.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
- Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
- Maintain strong organizational skills to effectively track monitors across different lines of business
- Collaborate in the development and revision of procedures in response to operational changes.
- Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
- Make recommendations based on data analysis to enhance performance and service delivery.
- Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
- Assist in training initiatives aimed at improving agent performance and overall quality scores.
- Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
- Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
- Take calls as needed to support center operations and maintain service levels.
- Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
- Perform other duties as assigned by management.
- Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
66,000.00
$53k-78k yearly est. Easy Apply 5d ago
Product Adoption Expert
Zoom 4.6
Lincoln, NE jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$76.8k-186.2k yearly 29d ago
Managing Consulting Director (Remote)
Maximus 4.3
Omaha, NE jobs
Description & Requirements Maximus is hiring a Consulting Managing Director to lead strategic expansion within our Consulting Services practice. This executive-level role will shape the future of public sector consulting, with a focus on Health and Human Services (HHS) programs, including Medicaid, public health, child welfare, SNAP, and other related areas.
This opportunity is ideal for a proven consulting leader with extensive state-level public sector experience, deep expertise in Medicaid and HHS programs, and a track record of growing existing markets and pursuing new opportunities within a highly matrixed environment.
Ready to shape the future of public sector consulting? Apply today to join our team and make a meaningful difference.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Lead strategic planning of the Consulting Services division to bolster Maximus' position as a leader in public sector consulting, especially in Health and Human Services programs.
- Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains.
- Develop go-to-market strategies for new service lines, partnerships, and geographic regions.
- Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus' consulting reach beyond traditional domains.
- Oversee the development and progress of business development including pipeline activities.
- Collaborate with Senior Leadership to set growth targets and monitor progress against set goals.
- Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus' mission and long-term goals.
- Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth.
- Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements.
- Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs.
- Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements.
- Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact.
- Foster enduring partnerships with senior government officials, agencies, and stakeholders.
- Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries.
- Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth.
Minimum Requirements
- Bachelor's degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience.
- 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects.
- Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets.
- Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services.
- Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services.
- Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI).
- Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Outstanding communication skills to include experience presenting to executive audiences and government officials.
- Demonstrated experience managing large cross-functional teams and complex client relationships.
- Proven leadership in public sector consulting, especially in Medicaid and Health and Human Services (HHS).
- Strong executive presence, with experience in state and local consulting.
- Skilled in business development, financial oversight, and talent development.
- Comfortable in a matrixed, fast-paced environment.
- Experience with cross-functional collaboration and succession planning.
- Must be able and willing to travel for business up to 25-33% of the time.
- Experience in State and Local public sector consulting is required.
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
- Must currently and permanently reside in the Continental US
#ClinicalServices #LI-Remote #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
225,000.00
Maximum Salary
$
275,000.00
$87k-176k yearly est. Easy Apply 8d ago
Care Advisor - Remote
Sharecare 4.4
Lincoln, NE jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$90k-120k yearly est. 2d ago
Patient Access Optimization Analyst
Baylor Scott & White Health 4.5
Lincoln, NE jobs
The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions.
+ This is a remote position
+ Working hours Central time zone - 8AM - 5PM
+ Two positions available
_The pay range for this position is $31.73/hour (entry level qualifications) - $54.90/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations.
+ Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement.
+ Excellent verbal and written communication skills, as well as presentation skills.
+ Strong analytical and advanced research skills.
+ Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
+ Ability to successfully multi-task while working independently or within a group environment.
+ Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
+ Ability to interact effectively with people at all organizational levels.
+ Build and maintain strong relationships.
**KEY SUCCESS FACTORS**
+ Decision tree design, documentation, and maintenance experience strongly preferred.
+ Ability to think critically and analyze complex technical solutions.
+ Epic Cadence Certified strongly preferred.
+ ServiceNow experience preferred.
+ Epic Cadence Provider template management and build experience strongly preferred.
+ Ambulatory and/or Surgery scheduling experience required.
+ Experienced proficiency in Excel and SQL required.
+ Able to work through complex business problems and partner with clients using a consultative approach.
+ Exceptional data/modeling skills with ability to convert raw data into actionable business insights.
+ Able to apply knowledge of healthcare industry trends and their drivers.
+ Able to work in a dynamic setting and work well under pressure.
+ Intermediate to advanced knowledge of statistics (including modeling techniques) preferred.
+ Lean Six Sigma experience preferred.
+ 5 years of experience working in Epic strongly preferred.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$31.7-54.9 hourly 60d+ ago
NE Licensed Registered Dietitian - 1099/PT/Remote
Telemed2U 3.6
Nebraska jobs
About the role
The Registered Dietician serves as an expert and resource for in the area of nutrition and diabetes self-management assessment, education, and follow up. The position operates in the clinical setting and works directly with patients one on one. The main goal for the RD/CDE is to equip the patient with knowledge and tools needed to manage his or her disease. The efforts of the individual in this position directly impacts the overall health of the patient, the health care resources consumed by the patient, and ultimate quality outcomes, while taking ownership and responsibility for the structure of the program and curriculum used.
The individual in this role works collaboratively with other team members to assist in the development of an effective, patient-centered program that promotes optimal patient outcomes.
What you'll do
Performs nutrition assessment, reassessment, and patient/family education.
Performs all responsibilities/duties required by Registered Dietitian as defined in the scope of practice, to ensure that the needs of patients are addressed.
Implement personalized, age specific and culturally appropriate nutrition strategies.
Conducts and coordinates nutritional counseling sessions and services.
Follows ADA Medical Nutrition Therapy and other appropriate nutrition counseling protocols.
Complete required documentation and maintain organized files for client charts, participation data, and communication logs.
Maintains client relationships.
Updates and applies professional knowledge.
Qualifications
Must be a Registered Dietitian (RD) - Licensed in Nebraska
At least two years of related experience.
Experience delivering health education and support to patients with chronic disease.
Knowledgeable in clinical disease processes and medical management
Effective oral and written communication skills
Compensation
Job Type - Contractor Opportunity for Part - Time Pay: $37.50 - $75.00 per hour
$47k-56k yearly est. 60d+ ago
Data Specialist
NRC Health 4.4
Lincoln, NE jobs
At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.
Our associates. . .
Have Purpose - we do work that matters for our partners, the community, and the healthcare industry.
Innovate with us to move healthcare forward.
Give back to the community with paid volunteer time off.
Think Boldly - we have big ideas and are empowered to “think like an owner.”
Fit your role and do what you love.
Grow and develop along a career path designed by you.
Feel Connected - our favorite thing about our workday is each other.
Support one another - no one says, “That's not my job.”
Celebrate with each other at beer:30, virtual events, and company gatherings.
Be Understood - we are each unique and want to live our best lives at work and home.
Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.
Who we want
Do you have a self-starter attitude with a high level of detail and a strong sense of ownership and dedication?
Can you multi-task, take initiative, and work collaboratively in a fast-paced environment characterized by multiple deadlines, changing priorities, and customer demands?
Do you enjoy collaborating with team members and internal stakeholders across the organization to create, maintain and troubleshoot customer deliverables?
What you will do
As a Data Specialist, you will work with internal stakeholders and team members to create, maintain, and troubleshoot customer deliverables. You will collaborate with team members across the organization to assist with project set-up, ongoing change requests, meet multiple timelines and maintain the highest quality standards. You will ensure that all assigned projects are meeting established metrics for contract, deadline, and quality standards, and will complete ad hoc or team projects as needed. Additionally, you will document all project information and communicate project statuses, data, and logistical issues with internal stakeholders.
What you need
Bachelor's degree or 1 - 3 years prior professional experience
1-3 years of service-oriented experience
Proficient in Microsoft Suite
Exceptional verbal, written and interpersonal communication skills
Technical aptitude for learning new software in systems
Experience with querying databases (SQL, MySQL, etc.)
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $52,000 - $70,200, exclusive of fringe benefits or potential bonuses. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.
NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. While this position may allow for a work from home environment, candidates must live in the Lincoln, Nebraska and surrounding areas.
In general, NRC Health's positions are closed within 45 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities.
Inclusion & Belonging
At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy.
Have Purpose. Think Boldly. Feel Connected. Be Understood.
$52k-70.2k yearly Auto-Apply 4d ago
Head of Sales Strategy & Planning
Zoom 4.6
Lincoln, NE jobs
What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives.
About the Team
The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities.
What we're looking for
+ Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment.
+ Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies.
+ Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs.
+ Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals.
+ Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions.
+ Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance.
+ Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions.
+ Support the scaling of a sales team during periods of rapid expansion or substantial organizational change.
+ Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities.
Salary Range or On Target Earnings:
Minimum:
$184,300.00
Maximum:
$403,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
01/22/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$184.3k-403.2k yearly 30d ago
Outpatient Program Specialist
Telligen 4.1
Nebraska City, NE jobs
As the Outpatient Program Specialist, you will be responsible for overseeing and ensuring the success of quality improvement initiatives, including chronic disease management, behavioral health, and data reporting initiatives across our region. This is a remote position and the ideal candidate lives in Colorado, Idaho, Iowa, Kansas, Montana, Missouri, Nebraska, Oregon, or Wyoming. However, Telligen will consider internal candidates in other states.Essential Functions
You will support a team of Quality Improvement Advisors (QIAs) to ensure the delivery of effective technical assistance (TA), achievement of project goals, and compliance with deliverables.
You will serve as a subject matter expert in topic areas related to outpatient primary care practice, such as patient safety, risk assessments, process mapping, documentation and billing, and data reporting. You will facilitate the team's ability to identify opportunities for improvement, address challenges, and ensure the alignment of interventions with organizational and project-wide goals.
You will also be responsible for state, regional, and national partner engagement across the region, including ongoing support of relationships and collaborative activities.
Requirements
Bachelor's degree in nursing, public administration, public policy, public health, or a related field, required
Proven ability to design, implement, and support a regional technical assistance strategy tailored to providers' unique needs.
Comprehensive knowledge of primary care delivery, chronic disease management processes, and data reporting requirements. Direct experience in an outpatient setting preferred.
In-depth understanding of clinical quality measures and QI methodologies to identify gaps in care, including supporting implementation of evidence-based interventions that will improve outcomes and knowledge of barriers and drivers for improvement in key focus areas.
Proven ability to design and deliver effective training programs, workshops, and learning collaboratives to build capacity in quality improvement practices among healthcare professionals.
Preferred Skills/Experience
Clinical licensure (e.g., RN, LPN, MSW, PharmD).
Master's degree in public health, quality improvement science, health informatics, or related field.
Proven experience mentoring multidisciplinary teams, including quality improvement professionals or equivalent roles.
Proven ability to manage project timelines, meet deadlines, and produce detailed written reports.
Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences.
Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$43k-53k yearly est. Auto-Apply 41d ago
ServiceNow Application Analyst, ITOM, CMDB
Idexx Laboratories 4.8
Nebraska jobs
Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB).
Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation.
In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform.
If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together.
In this role, you will….
Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs.
Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling.
Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams.
Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases.
Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence.
Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population.
Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting.
Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes.
Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity.
What You Will Need to Succeed…
3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment.
Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management.
Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement.
Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points.
Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy.
Ability to communicate technical concepts to both technical and non-technical audiences.
Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities.
Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required.
Location: 100% remote with the preference of EST or CST.
What you can expect from us:
Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed)
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-REMOTE
$90k-100k yearly Auto-Apply 60d+ ago
Outpatient Mental Health Therapist
Psychiatric Medical Care 4.1
Alliance, NE jobs
Setting: Intensive Outpatient Program
Salary: Up to $80,000 dependent upon experience
Population: Older adults, ages 65+
Schedule: Full Time with a Flexible Hybrid Model (Monday to Friday, 8am to 5pm) (Note: After 90 days, this position allows a hybrid option to work from home on Tuesdays and Thursdays.)
Responsibilities:
Collaborate with a small disciplinary team comprised of a psychiatric physician, RN Director, and medical office coordinator providing services to the senior population
Use evidenced based therapeutic approaches and develop, personalize, and update treatment plans with your team
Provide compliant documentation based on Medicare guidelines within a designated time-frame
Our main focus is utilizing group therapy but also include:
Individual sessions
Family therapy (as needed)
Assist with local community education
Other duties as assigned
Work-Life Balance:
Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
PTO accrual
Competitive Benefits:
Practically Free Vision & Dental
Practically Free Medical Starting As Low As $70/Month
Matching 401k - vested on day one
Furthering Education Assistance
Unmatched Clinical Support:
We have online resources at your fingertips 24/7, including a group curriculum toolkit.
We connect you with our top therapists/social workers for peer-to-peer training and support.
Previous Senior Life Solution employees ready to train you.
About us:
Senior Life Solutions, an intensive outpatient therapy program designed to meet the unique needs of individuals, typically 65 and older, experiencing depression and/or anxiety related to life changes often associated with aging.
Requirements
Licensure: License in Social Work or Counseling as recognized by the state; may include LISW, LCSW, LPC, LMFT, etc. - required
Work with kindness and accountability to enhance the quality of life for our patients. required
Other
Upon an applicant's request, the Company will consider a reasonable accommodation.
Successful completion of a full background check is required for employment. At times, this may include drug testing.
Salary Description 70,000 - 80,000
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics.
The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting.
Essential Duties and Responsibilities:
- Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines.
- Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors.
- Maintain resource management workflows and monitor data quality, applying compliance standards and established processes.
- Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas.
- Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies.
- Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices.
- Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas.
- Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs.
- Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations.
- Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals.
-Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow).
-Partner closely with Solution Architects to get timely insights into future talent demands and capabilities.
-Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Project Management or consulting experience.
-Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform.
-Proficiency in data visualization tools and advanced analytics platforms
-Strong understanding of data workflows, integrations, and process automation
-Excellent facilitation, communication, and stakeholder engagement skills
-Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models)
-Stakeholder Management & Change Leadership
-Proven ability to balance strategic thinking with operational execution.
Preferred Experience:
-Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks
-Background with enterprise transformation projects
-Workforce planning/resource management experience
-HR Technology Fluency: RM platforms, HRIS, CRM systems
-Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan)
-PMP certification, Agile/Scrum methodologies is a plus
#LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
Description & Requirements Maximus is currently hiring a Billing Manager to join the finance team on our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Billing Manager is responsible for providing critical support, management, and execution of the department's processes. The department is responsible for the review and approval of mission-critical vendor invoices and costs supporting operations. This involves monitoring, management, and guidance of staff, collaboration with third-party account managers and direct support of the Program Finance Leadership. The Billing manager oversees processes that ensure accuracy of vendor invoices & resolves discrepancies of contractually governed billed items, in addition to other duties as assigned. Must provide key analytical support and reconciliation of pre, current, and post billed items or various metrics as requested. This position will be a key liaison between Operations and Finance and will be responsible for providing direct support to the Finance organization within the Federal VES Program.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs.
- Monitor performance against key indicators established internally or by the clients
- Responsible for cash application of premium payments, invoice and statement generation, mailing and financial reporting.
- Responsible for daily and monthly financial reconciliation.
- Ensure appropriate financial and system controls are operating in compliance with standard audit procedures.
- Manage audits of operations.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with clients and other external entities.
- Monitor SLAs and hold team accountable for reviewing and approving third-party invoices - including validation of services performed - to ensure timely payment.
- Work directly with third-party account managers to ensure records are reconciled; monitor troubleshooting and remediation as needed.
- Support IT team with system enhancements or modifications of workflow with an objective of streamlining processes.
- Candidates residing in the Eastern or Central Time Zones (EST/CST) highly preferred.
- Must be willing and able to work over 40 hours when required by the responsibilities of the role.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
85,000.00
Maximum Salary
$
105,000.00
$35k-47k yearly est. Easy Apply 9d ago
Project Implementation Manager (Hybrid - Remote)
Maximus 4.3
Omaha, NE jobs
Description & Requirements Maximus is currently seeking a dedicate and results-driven Project Implementation Manager to support our Missouri Enrollment Broker (MO EB) program. The Project Implementation Manager will be responsible to lead and manage project operations from start to finish. This role requires strong client communication skills, the ability to build and maintain relationships with clients, and the capability to manage complex projects effectively.
This is a hybrid position that will require travel to Jefferson City, MO throughout the implementation process
*This position is contingent upon contract award.*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Project Management Professional (PMP) or similar certification preferred.
- Proficiency in Microsoft Office Suite required.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
87,850.00
Maximum Salary
$
125,000.00
$71k-105k yearly est. Easy Apply 5d ago
Associate Consultant Activation
GE Healthcare 4.8
Omaha, NE jobs
SummaryThe Associate Consultant will be a part of the Command Center team at GEHC. This role will be responsible for helping with product configuration, training and activation of software and consulting services at hospital sites. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
This is a remote position open across the continental US. The role will require weekly travel to customer sites Monday-Thursday.Job Description
Roles and Responsibilities
Client facing individual responsible for the delivery of consultancy services at a client site(s).
Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
Required Qualifications
Bachelor's Degree related to Health Sciences
Proficiency in Microsoft Office Suite especially Excel and Power Point
Excellent communication skills, teamwork
Strong interpersonal and teamwork skills
Strong written and oral communication skills
Demonstrated business acumen and analytical skills
Dependable: able to work independently and consistently meet or exceed performance expectations.
Adaptable: able to adjust work and communication style based on situational needs.
Demonstrate an aptitude for critical thinking to included evaluation of ideas and synthesizing information into insights
The ability to travel 80% (Monday-Thursday weekly)
Desired Characteristics
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Working knowledge/experience in SQL
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $72,000.00-$108,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
$72k-108k yearly Auto-Apply 2d ago
Manager - Wrkfrc Svcs CDC (remote, temporary)
Maximus 4.3
North Platte, NE jobs
Description & Requirements Maximus is currently recruiting for a Workforce Manager to support our CDC-Centers for Disease Control program. This role oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
*You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
*This is a limited service (temporary) position.
Essential Duties and Responsibilities:
- Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
- Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
- Manage direct reports and the cost-effective operation of all project tasks.
- Manage subcontractors that provide services to program.
- Manage audits of operations.
- Collaborate with other Managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with clients and other external entities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
- Monitor performance against key indicators established internally or by the clients.
- Develop solutions to issues or complex problems.
- Develop performance goals and objectives for staff, and monitor achievement of those goals.
- Perform other duties as may be assigned.
Forecasting & Planning
- Develop accurate short-term and long-term call volume forecasts using historical data, trends, and predictive analytics.
- Create staffing models and schedules to meet service level agreements (SLAs) while controlling labor costs.
Real-Time Management
- Monitor intraday performance and adjust staffing plans to respond to unexpected volume changes.
- Implement contingency plans to maintain service levels during peak periods or unforeseen events.
Technology & Analytics
- Utilize workforce management (WFM) tools and reporting dashboards to track KPIs such as occupancy, adherence, and shrinkage.
- Analyze performance data to identify trends, gaps, and opportunities for improvement.
Team Leadership
- Manage and mentor a team of workforce analysts and schedulers.
- Foster a culture of continuous improvement and collaboration across operations and support teams.
Process Optimization
- Partner with operations, training, and quality teams to align workforce strategies with business objectives.
- Recommend and implement automation and AI-driven solutions to improve forecasting accuracy and scheduling efficiency.
Education and Experience:
- Bachelor's Degree in a related field with 5+ years of experience in Workforce Management
- 3+ years of experience supervising / managing staff
- An equivalent combination of experience and education may be considered in lieu of a bachelor's degree
- Call Center experience required
Home Office Requirements:
You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
- All work is required to be performed within the continental U.S.
- Internet speed of 25mbps or higher download and an upload of 10mbps or higher required (you can test this by going to ******************
-Preferred Windows or Mac (no Chromebooks, tablets or notebooks)
- OS for Windows - Windows 10 or Windows 11
- OS for Mac - - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
- Hardwired internet (ethernet) connection
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of previous experience supervising/managing staff required.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,000.00
Maximum Salary
$
100,000.00
$54k-85k yearly est. Easy Apply 2d ago
Coder II - OP Physician Coding (Ortho Surgery)
Baylor Scott & White Health 4.5
Lincoln, NE jobs
** **Upper Extremity:** **- Shoulders:** Total/Hemi Arthroplasty, Arthroscopy, Rotator cuff repair, Biceps tenodesis, Acromioplasty, Distal claviculectomy, Superior Labrum Anterior to Posterior tear (SLAP) repair
**- Elbows:** Cubital tunnel release, Bursectomy, Arthroplasty
**- Wrist:** Carpal tunnel release, Carpectomy, TFCC debridement/repair, 4-corner fusion, De Quervain (1st dorsal compartment)
**- Hands:** Trigger fingers, Ganglions, Mallet fingers, Carpometacarpal (CMC) arthroplasty, , Dupuytren's (Palmar fascial fibromatosis), Amputations
**Lower Extremity:**
**- Hips:** Dislocation reductions, Total/partial Arthroplasty, Femoral fracture treatments, Arthroscopy
**- Pelvis:** Fracture repairs
**- Femur:** ORIF neck fractures, Trochanteric repairs, shaft fracture repairs
**- Knees:** Dislocation repairs/reductions, Total/hemi arthroplasty, Meniscal repairs, Ligamentous reconstructions and repairs, Arthroscopy
**- Tibia/Fibula:** Plateau repairs, shaft Fracture repairs, Percutaneous repairs, Arthrodesis, Pilon/Plafond repairs, Malleolar repairs, Sprain
**WORK MODEL/SALARY**
Days: Monday - Friday
Hours: 8hrs a day, 80hrs a pay period
100% Remote
The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**JOB SUMMARY**
+ The Coder 2 is proficient in three or more types of outpatient, Profee, or low acuity inpatient coding.
+ The Coder 2 may code low acuity inpatients, one time ancillary/series, emergency department, observation, day surgery, and/or professional fee to include evaluation and management (E/M) coding or profee surgery.
+ For professional fee coding, team members in this job code will be proficient for inpatient and outpatient, for multi-specialties.
+ Coder 2 utilizes the International Classification of Disease (ICD-10-CM. ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS) including Current Procedural Terminology (CPT) and other coding references to ensure accurate coding.
+ Coding references will be used to ensure accurate coding and grouping of classification assignment (e.g., MS-DRG, APR-DRG, APC etc.)
+ The Coder 2 will abstract and enter required data.
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees.
+ Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing.
+ Communicates with providers for missing documentation elements and offers guidance and education when needed.
+ Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges.
+ Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately.
+ Reviews and edits charges.
**KEY SUCCESS FACTORS**
+ Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area.
+ Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function.
+ Sound knowledge of anatomy, physiology, and medical terminology.
+ Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits.
+ Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding.
+ Ability to interpret health record documentation to identify procedures and services for accurate code assignment.
+ Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables.
Must have one of the following Certifications:
+ Registered Health Information Administrator (RHIA)
+ Registered Health Information Technologist (RHIT)
+ Certified Coding Specialist (CCS)
+ Certified Coding Specialist Physician-based (CCS-P)
+ Certified Professional Coder (CPC)
+ Certified Outpatient Coder (COC)
+ Certified Inpatient Coder (CIC)
+ Certified Interventional Radiology Cardiovascular Coder (CIRCC)
**BENEFITS**
Our competitive benefits package includes the following:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**MQUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 2 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION - Must have ONE of the coding certifications as listed:
+ Cert Coding Specialist (CCS)
+ Cert Coding Specialist-Physician (CCS-P)
+ Cert Inpatient Coder (CIC)
+ Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC)
+ Cert Professional Coder (CPC)
+ Reg Health Info Administrator (RHIA)
+ Reg Health Information Technician (RHIT).
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$26.7 hourly 60d+ ago
CDC INFO, Trainer I (remote, temporary)
Maximus 4.3
Omaha, NE jobs
Description & Requirements MAXIMUS is currently recruiting for a Trainer to support our Centers for Disease Control and Prevention (CDC-INFO) program. The Trainer is responsible for delivering contact center training within the project. The Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. This position is highly visible to the client (CDC). Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead.
** This is a temporary position, projected to last approximately 6 months
** The hours of operation are Monday - Friday 8:00 AM - 4:30 PM EST
** Must be available to work occasional weekends and holidays, as business needs require
** Must reside and work within the continental United States
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence.
- Professional and positive demeanor and attitude.
- Project management, leadership, problem solving and organizational skills desired.
- Facilitation, presentation and public speaking skills.
- Adapts well to frequent change.
- Ability to work independently.
- PC Proficiency, especially MS products (Word, Excel, Project, PowerPoint, & Access).
- This position requires all work to be performed within the Continental US.
***This position requires you to use your own device - personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted.
Home Office Requirements:
- Must provide your own device/equipment: Computer or Laptop required.
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
- OS for Windows - Windows 10 or Windows 11
- OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
- Head set with microphone and monitor required.
- Hardwired internet (ethernet) connection.
- Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) *******************
- Private work area and adequate power source.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
20.01
Maximum Salary
$
36.32
Description & Requirements Maximus is seeking a Senior Director, Solution Architect. The candidate will be a Lead for solution architecture and estimation with a focus in the healthcare managed services domain (public health and clinical health). This role calls for a unique combination of technical skills and experience as the lead solution architect for managed services, software development, IT services, cloud and on-premise infrastructure, data services, and cybersecurity services using both top-down and bottoms-up estimation techniques. The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of price to win and competitive solutioning efforts including supporting Blackhat reviews. The candidate should have deep experience with US Federal proposal processes including competitive reviews, estimation, pricing, and compliance. The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Responsible for technology solution bid competitive analysis as it relates to how industry competitors approach technical solution pricing, trends in awards (best value vs LPTA), supporting Black Hats at the bid level and market / sector competitive analysis and similar efforts.
- Responsible for RFPs and RFQs review, question / gap assessment, labor category evaluation, top-down estimate development including competitive estimation concepts and initial basis of estimate development.
- Own and drive competitive top-down estimates using techniques such as expert judgement, comparative/analogous estimation, parametric estimation, top-down estimation, wideband delphi, and three-point estimation.
- Coach and mentor teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies / approaches, and efficiencies.
- Develop and provide presentations and demonstrations high level solution concepts and related estimation models to internal stakeholders
- Provide technical solution review support to include compliance and differentiation: cost competitiveness, technology stack selection, solution architecture, and implementation methodology.
- Ensure the bid services and solutions developed meet all requirements and standards including security, monitoring, performance, and SLAs.
- Review technology solutions to meet applicable requirements and federal standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
- Innovate and articulate competitive cutting-edge cloud solutions approaches
- Stay abreast of leading solution architectures including relevant industry partners (e.g. AWS, MSFT, Google, ServiceNow, Salesforce)
- Participate in opportunity relevant innovation activities by reviewing and generating ideas and collaborating with a diverse, distributed team.
Job-Specific Essential Duties and Responsibilities:
Competitive Analysis, Estimate Development & Review:
- Responsible for technology solution bid competitive analysis - how industry competitors approach technical solution pricing, trends in awards (best value vs LPTA), supporting Black Hats at the bid level, market / sector competitive analysis and similar efforts.
- Responsible for RFPs and RFQs review, question / gap assessment, labor category evaluation, top-down estimate development including competitive estimation concepts and initial basis of estimate development.
- Own and drive competitive top-down estimates using techniques such as Expert Judgement, Comparative/Analogous Estimation, Parametric Estimation, Top-down Estimation, Wideband Delphi, and Three-point Estimation.
- Coach and mentor teams regarding estimation best practices, cost optimizations, risks impact and quantification, service level agreement impacts, market or seasonal trends, pricing strategies / approaches, and efficiencies.
- Develop and provide presentations and demonstrations high level solution concepts and related estimation models to internal stakeholders.
Bid Solution Development & Review:
- Provide technical solution review support to include compliance and differentiation: cost competitiveness, technology stack selection, solution architecture, and implementation methodology.
- Ensure the bid services and solutions developed meet all requirements and standards including security, monitoring, performance, and SLAs.
- Review technology solutions to meet applicable requirements and federal standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
Innovation & Excellence:
- Innovate and articulate competitive cutting-edge cloud solutions approaches
- Stay abreast of leading solution architectures including relevant industry partners (e.g. AWS, MSFT, Google, ServiceNow, Salesforce)
- Participate in opportunity relevant innovation activities by reviewing and generating ideas and collaborating with a diverse, distributed team.
Minimum Requirements
- Bachelor's degree in relevant field of study
-12+ years of relevant professional experience required.
Job-Specific Minimum Requirements:
- Additional years of relevant experience will be considered in lieu of degree. Master's degree is preferred.
- At least 12 years of technical experience in Federal IT including estimation and successful bid development is required.
- Per contract requirements, US Citizenship is required.
- At least 5 years of recent experience directly guiding and mentoring solution development SMEs and providing management of program technical tasks.
- At least 5 years of experience as a solution architect in building complex, resilient and highly scalable application and platform solutions.
- Deep understanding of current federal solution space and federal government initiatives with demonstrated capture, proposal, estimation, and/or bid experience.
- Demonstrated experience leading competitive top-down estimates, BOE development, and driving estimation using techniques such as: Expert Judgement, Comparative/Analogous Estimation, Parametric Estimation, Top-down Estimation, Wideband Delphi, and Three-point Estimation for Managed Services, IT Services, and Software Development opportunities.
- Demonstrated experience with competitive analysis - competitive patterns and pricing approaches, trends in awards (best value vs LPTA).
- Experience supporting Black Hats at the bid level, market / sector analysis and similar capabilities.
- Demonstrated ability to effectively inspire and influence teams and partners in delivering technology enabled business solutions that meet business needs.
- Broad knowledge of software engineering: languages, frameworks, techniques, industry trends, etc.
- Solution awareness through hands on experience with Azure, AWS, Google Cloud or one of the other major Cloud providers.
- Knowledge of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS), Software as a Service (SaaS)
- Proven experience communicating with non-technical business personnel and ability to interact and work in a team environment.
- Ability to independently work as a contributing member in a high-paced and focused team.
- Strong written and verbal communication skills, including presentation skills to senior management both internal and external including SMEs.
- Ability to articulate and explain high-level architectures and design ideas to larger audiences and stakeholders.
- Ability to thrive in a flexible and fast-paced environment across multiple time zones and locations.
Preferred Skills and Qualifications:
- Experience with parametric estimation tools such as Galorath SEER.
- Industry cost estimation certification such as ICEAA.
- Professional experience should include both project management and solution architecture tasks to include designing, implementing and improving federal business solutions.
- Technical professional experience building scalable enterprise applications with high availability and reliability.
- Strong technology affinity and experience, as well as attention to detail and the ability to estimate, design, execute against strategic goals.
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
190,000.00
Maximum Salary
$
215,000.00