Patient Access Representative jobs at Valley Health System - 110 jobs

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. Responsibilities A day in the life of a Patient Access Specialist at Hackensack Meridian Health includes: Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner. Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service. Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers. Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines. Ensures Regulatory Forms are filled out and signed by the patient. Performs all functions of bed planning; reservations/pre-registration/bed assignment. Prioritizes bed assignment in accordance with policy. Ensures patients are assigned to the proper unit according to admit order. Reviews orders to ensure patient is in appropriate status and level of care. Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement. Ensure accurate completion of Medicare Secondary Payer Questionnaire. Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data. Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt. Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service. Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services. Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service. Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service. Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria. Complies with HMH's patient financial responsibility and collection policies. Provides patients with appropriate administrative information, as directed. Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms. Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available. Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently. Completes assigned work queue (WQ) accounts in a timely and efficient manner. Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Ensures delivery of excellent customer service resulting in a positive patient experience. Complies with all procedural workflows and departmental policies and procedures as identified. Responsible for scanning any documents and correspondence from patients and payers. Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust. Have the ability to schedule patients as needed. Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately. Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer. Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service. Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service. Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits. Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate. Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate. Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.' Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner. Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner. Can work in all Access Services areas within the hospital and may rotate shifts as needed. Checks email daily to maintain timely updates on any process/task changes/updates. Meet departmental daily productivity and process standards. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Ability to work rotating schedules/shifts based on needs. Good written and verbal communication skills. Customer Service Oriented. Basic medical terminology knowledge. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Ability to work every other weekend. Ability to work three (3) out of six (6) holidays. Education, Knowledge, Skills and Abilities Preferred: Bachelor's Degree and/or related experience. Minimum of 1+ years of experience in a hospital setting. Patient Financial services experience in a professional or hospital setting. Prior registration/insurance verification experience. Excellent Analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge. Knowledge of insurance specifications, ICD10 and CPT4 codes. Bilingual (i.e. Spanish or Korean). Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $25.38 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. Responsibilities A day in the life of a at Hackensack Meridian Health includes: * Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner. * Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service. * Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers. * Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines. * Ensures Regulatory Forms are filled out and signed by the patient. * Performs all functions of bed planning; reservations/pre-registration/bed assignment. * Prioritizes bed assignment in accordance with policy. * Ensures patients are assigned to the proper unit according to admit order. * Reviews orders to ensure patient is in appropriate status and level of care. * Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement. * Ensure accurate completion of Medicare Secondary Payer Questionnaire. * Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data. * Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt. * Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service. * Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services. * Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service. * Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service. * Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria. * Complies with HMH's patient financial responsibility and collection policies. * Provides patients with appropriate administrative information, as directed. * Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms. * Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available. * Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently. * Completes assigned work queue (WQ) accounts in a timely and efficient manner. * Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access. * Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). * Ensures delivery of excellent customer service resulting in a positive patient experience. * Complies with all procedural workflows and departmental policies and procedures as identified. * Responsible for scanning any documents and correspondence from patients and payers. * Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust. * Have the ability to schedule patients as needed. * Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately. * Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer. * Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service. * Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service. * Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits. * Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate. * Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate. * Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.' * Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner. * Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner. * Can work in all Access Services areas within the hospital and may rotate shifts as needed. * Checks email daily to maintain timely updates on any process/task changes/updates. * Meet departmental daily productivity and process standards. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Ability to work rotating schedules/shifts based on needs. * Good written and verbal communication skills. * Customer Service Oriented. * Basic medical terminology knowledge. * Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. * Ability to work every other weekend. * Ability to work three (3) out of six (6) holidays. Education, Knowledge, Skills and Abilities Preferred: * Bachelor's Degree and/or related experience. * Minimum of 1+ years of experience in a hospital setting. * Patient Financial services experience in a professional or hospital setting. * Prior registration/insurance verification experience. * Excellent Analytical, written and verbal communication, and interpersonal skills. * Proficient medical terminology knowledge. * Knowledge of insurance specifications, ICD10 and CPT4 codes. * Bilingual (i.e. Spanish or Korean). * Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: * Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Starting at $25.38 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times This is an evening felx shift position, meaning the hours will be a combination of 11:00AM-7:30PM as well as 3:00pm-11:30pm. 3 out of the 6 holidays as well as every other weekend will be required. Responsibilities A day in the life of a Patient Access Specialist at Hackensack Meridian Health includes: Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner. Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service. Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers. Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines. Ensures Regulatory Forms are filled out and signed by the patient. Performs all functions of bed planning; reservations/pre-registration/bed assignment. Prioritizes bed assignment in accordance with policy. Ensures patients are assigned to the proper unit according to admit order. Reviews orders to ensure patient is in appropriate status and level of care. Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement. Ensure accurate completion of Medicare Secondary Payer Questionnaire. Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data. Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt. Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service. Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services. Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service. Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service. Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria. Complies with HMH's patient financial responsibility and collection policies. Provides patients with appropriate administrative information, as directed. Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms. Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available. Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently. Completes assigned work queue (WQ) accounts in a timely and efficient manner. Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Ensures delivery of excellent customer service resulting in a positive patient experience. Complies with all procedural workflows and departmental policies and procedures as identified. Responsible for scanning any documents and correspondence from patients and payers. Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust. Have the ability to schedule patients as needed. Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately. Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer. Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service. Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service. Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits. Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate. Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate. Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.' Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner. Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner. Can work in all Access Services areas within the hospital and may rotate shifts as needed. Checks email daily to maintain timely updates on any process/task changes/updates. Meet departmental daily productivity and process standards. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Ability to work rotating schedules/shifts based on needs. Good written and verbal communication skills. Customer Service Oriented. Basic medical terminology knowledge. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Ability to work every other weekend. Ability to work three (3) out of six (6) holidays. Education, Knowledge, Skills and Abilities Preferred: Bachelor's Degree and/or related experience. Minimum of 1+ years of experience in a hospital setting. Patient Financial services experience in a professional or hospital setting. Prior registration/insurance verification experience. Excellent Analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge. Knowledge of insurance specifications, ICD10 and CPT4 codes. Bilingual (i.e. Spanish or Korean). Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $26.71 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Patient Access Specialist** is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian _Health_ (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times **This is an evening felx shift position, meaning the hours will be a combination of** **11:00AM-7:30PM** **as well as 3:00pm-11:30pm.** **3 out of the 6 holidays as well as every other weekend will be required.** **Education, Knowledge, Skills and Abilities Required** : + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Ability to work rotating schedules/shifts based on needs. + Good written and verbal communication skills. + Customer Service Oriented. + Basic medical terminology knowledge. + Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. + Ability to work every other weekend. + Ability to work three (3) out of six (6) holidays. **Education, Knowledge, Skills and Abilities Preferred** : + Bachelor's Degree and/or related experience. + Minimum of 1+ years of experience in a hospital setting. + Patient Financial services experience in a professional or hospital setting. + Prior registration/insurance verification experience. + Excellent Analytical, written and verbal communication, and interpersonal skills. + Proficient medical terminology knowledge. + Knowledge of insurance specifications, ICD10 and CPT4 codes. + Bilingual (i.e. Spanish or Korean). + Experience with EPIC HB, Cadence, and Prelude. **Licenses and Certifications Required** : + Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 174402 Minimum rate of $26.71 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. Education, Knowledge, Skills and Abilities Required: + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Ability to work rotating schedules/shifts based on needs. + Good written and verbal communication skills. + Customer Service Oriented. + Basic medical terminology knowledge. + Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. + Ability to work every other weekend. + Ability to work three (3) out of six (6) holidays. Education, Knowledge, Skills and Abilities Preferred: + Bachelor's Degree and/or related experience. + Minimum of 1+ years of experience in a hospital setting. + Patient Financial services experience in a professional or hospital setting. + Prior registration/insurance verification experience. + Excellent Analytical, written and verbal communication, and interpersonal skills. + Proficient medical terminology knowledge. + Knowledge of insurance specifications, ICD10 and CPT4 codes. + Bilingual (i.e. Spanish or Korean). + Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: + Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 170559 Minimum rate of $25.38 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. Responsibilities A day in the life of a Patient Access Specialist at Hackensack Meridian Health includes: Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner. Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service. Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers. Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines. Ensures Regulatory Forms are filled out and signed by the patient. Performs all functions of bed planning; reservations/pre-registration/bed assignment. Prioritizes bed assignment in accordance with policy. Ensures patients are assigned to the proper unit according to admit order. Reviews orders to ensure patient is in appropriate status and level of care. Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement. Ensure accurate completion of Medicare Secondary Payer Questionnaire. Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data. Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt. Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service. Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services. Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service. Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service. Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria. Complies with HMH's patient financial responsibility and collection policies. Provides patients with appropriate administrative information, as directed. Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms. Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available. Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently. Completes assigned work queue (WQ) accounts in a timely and efficient manner. Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Ensures delivery of excellent customer service resulting in a positive patient experience. Complies with all procedural workflows and departmental policies and procedures as identified. Responsible for scanning any documents and correspondence from patients and payers. Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust. Have the ability to schedule patients as needed. Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately. Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer. Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service. Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service. Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits. Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate. Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate. Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.' Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner. Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner. Can work in all Access Services areas within the hospital and may rotate shifts as needed. Checks email daily to maintain timely updates on any process/task changes/updates. Meet departmental daily productivity and process standards. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Ability to work rotating schedules/shifts based on needs. Good written and verbal communication skills. Customer Service Oriented. Basic medical terminology knowledge. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Ability to work every other weekend. Ability to work three (3) out of six (6) holidays. Education, Knowledge, Skills and Abilities Preferred: Bachelor's Degree and/or related experience. Minimum of 1+ years of experience in a hospital setting. Patient Financial services experience in a professional or hospital setting. Prior registration/insurance verification experience. Excellent Analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge. Knowledge of insurance specifications, ICD10 and CPT4 codes. Bilingual (i.e. Spanish or Korean). Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Starting at $25.38 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department across the Hackensack Meridian Health (HMH) network. Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. **This is a Hybrid position*** The ideal candidate will have Patient Registration and/or Physician Billing experience. Responsibilities A day in the life of a Patient Access Specialist at Hackensack Meridian Health includes: Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner. Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service. Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers. Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines. Ensures Regulatory Forms are filled out and signed by the patient. Performs all functions of bed planning; reservations/pre-registration/bed assignment. Prioritizes bed assignment in accordance with policy. Ensures patients are assigned to the proper unit according to admit order. Reviews orders to ensure patient is in appropriate status and level of care. Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement. Ensure accurate completion of Medicare Secondary Payer Questionnaire. Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data. Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt. Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service. Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services. Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service. Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service. Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria. Complies with HMH's patient financial responsibility and collection policies. Provides patients with appropriate administrative information, as directed. Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms. Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available. Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently. Completes assigned work queue (WQ) accounts in a timely and efficient manner. Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Ensures delivery of excellent customer service resulting in a positive patient experience. Complies with all procedural workflows and departmental policies and procedures as identified. Responsible for scanning any documents and correspondence from patients and payers. Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust. Have the ability to schedule patients as needed. Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately. Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer. Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service. Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service. Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits. Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate. Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate. Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.' Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner. Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner. Can work in all Access Services areas within the hospital and may rotate shifts as needed. Checks email daily to maintain timely updates on any process/task changes/updates. Meet departmental daily productivity and process standards. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum of 1+ years of experience in a hospital setting. Good written and verbal communication skills. Customer Service Oriented. Basic medical terminology knowledge. Prior registration/insurance verification experience. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Patient Financial services experience in a professional or hospital setting. Ability to work every other weekend. Ability to work three (3) out of six (6) holidays. Ability to work rotating schedules/shifts based on needs. Education, Knowledge, Skills and Abilities Preferred: Bachelor's Degree and/or related experience. Minimum of 2+ years experience in a hospital setting. Excellent Analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge. Knowledge of insurance specifications, ICD10 and CPT4 codes. Bilingual (i.e. Spanish or Korean). Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $26.71 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Patient Access Specialist** is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department across the Hackensack Meridian Health (HMH) network. Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. ****This is a Hybrid position***** **The ideal candidate will have Patient Registration and/or Physician Billing experience.** **Education, Knowledge, Skills and Abilities Required:** + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 1+ years of experience in a hospital setting. + Good written and verbal communication skills. + Customer Service Oriented. + Basic medical terminology knowledge. + Prior registration/insurance verification experience. + Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. + Patient Financial services experience in a professional or hospital setting. + Ability to work every other weekend. + Ability to work three (3) out of six (6) holidays. + Ability to work rotating schedules/shifts based on needs. **Education, Knowledge, Skills and Abilities Preferred:** + Bachelor's Degree and/or related experience. + Minimum of 2+ years experience in a hospital setting. + Excellent Analytical, written and verbal communication, and interpersonal skills. + Proficient medical terminology knowledge. + Knowledge of insurance specifications, ICD10 and CPT4 codes. + Bilingual (i.e. Spanish or Korean). + Experience with EPIC HB, Cadence, and Prelude. **Licenses and Certifications Required:** + Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 174648 Minimum rate of $26.71 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. Responsibilities A day in the life of a Patient Access Specialist at Hackensack Meridian Health includes: Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner. Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service. Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers. Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines. Ensures Regulatory Forms are filled out and signed by the patient. Performs all functions of bed planning; reservations/pre-registration/bed assignment. Prioritizes bed assignment in accordance with policy. Ensures patients are assigned to the proper unit according to admit order. Reviews orders to ensure patient is in appropriate status and level of care. Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement. Ensure accurate completion of Medicare Secondary Payer Questionnaire. Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data. Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt. Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service. Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services. Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service. Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service. Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria. Complies with HMH's patient financial responsibility and collection policies. Provides patients with appropriate administrative information, as directed. Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms. Manually registers patients accurately when in `downtime' mode and properly follows registration input procedures when the system becomes available. Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently. Completes assigned work queue (WQ) accounts in a timely and efficient manner. Assumes other responsibilities as directed by either the Supervisor, Manager or Director of Patient Access. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Ensures delivery of excellent customer service resulting in a positive patient experience. Complies with all procedural workflows and departmental policies and procedures as identified. Responsible for scanning any documents and correspondence from patients and payers. Coordinates daily activities of the Patient Access Department which fosters an environment promoting patient comfort and trust. Have the ability to schedule patients as needed. Answers a high volume number of phone calls and responds in an appropriate/professional manner. Address and resolve any issues quickly/accurately. Ensures timely notification of admission to payers and refers accounts to Case Management for timely submission of Clinical Information to payer. Verifies eligibility and benefits to ensure patient's coverage is active and that the procedure is a covered service under the patient's plan prior to the date of service. Verifies pre-authorization requirements and follows up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service. Able to access and navigate various payer websites (e.g. Navinet) to confirm patients' insurance coverage and policy benefits. Works with patients to financially clear their account per policy at least 3 days prior to procedure. Resolves any issues with coverage and escalates any complications to supervisor/manager. Makes referrals to Financial Counselors if appropriate. Accurate and timely processing of all methods of acceptable payments such as cash/check/money order/credit card transactions. Reconciling daily cash drawer or shift payment transactions, depositing daily cash/check and providing patients with cash receipts, and/or service estimate. Completes a pre-registration on all appropriate patients in Epic. Able to clear a checklist in Epic and set an account status to `Confirmed pre-reg.' Contacts patients and/or physicians' offices in regards to Pre-Admission Testing scheduling in a timely and efficient manner. Obtains patient records, types and processes scheduling information included but not limited to copying, filing, faxing and answering phone calls in an accurate, efficient and professional manner. Can work in all Access Services areas within the hospital and may rotate shifts as needed. Checks email daily to maintain timely updates on any process/task changes/updates. Meet departmental daily productivity and process standards. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Ability to work rotating schedules/shifts based on needs. Good written and verbal communication skills. Customer Service Oriented. Basic medical terminology knowledge. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Ability to work every other weekend. Ability to work three (3) out of six (6) holidays. Education, Knowledge, Skills and Abilities Preferred: Bachelor's Degree and/or related experience. Minimum of 1+ years of experience in a hospital setting. Patient Financial services experience in a professional or hospital setting. Prior registration/insurance verification experience. Excellent Analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge. Knowledge of insurance specifications, ICD10 and CPT4 codes. Bilingual (i.e. Spanish or Korean). Experience with EPIC HB, Cadence, and Prelude. Licenses and Certifications Required: Successfully complete EPIC Cadence and Prelude training and pass assessment that follows within 30 days after Network access is granted. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $25.38 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a at Hackensack Meridian Health includes: * Communicates all pertinent information to patient/customer at initial and subsequent contacts. * Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. * Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. * Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. * Verifies insurance on all new referrals and screens appropriately for department specific needs. * Documents all interactions with insurance representatives, patients/customers and interested parties. * Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. * Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. * Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. * Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. * Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. * Informs patient of co-payment/payment responsibilities and collects payment. * Compiles new patient chart including department forms. * Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. * Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. * Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. * Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. * Good organizational skills; ability to set priorities effectively. * Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Starting at $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representativeat Hackensack Meridian Health includes: Communicates all pertinent information to patient/customer at initial and subsequent contacts. Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. Verifies insurance on all new referrals and screens appropriately for department specific needs. Documents all interactions with insurance representatives, patients/customers and interested parties. Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. Informs patient of co-payment/payment responsibilities and collects payment. Compiles new patient chart including department forms. Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. Good organizational skills; ability to set priorities effectively. Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $22.77 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representativeat Hackensack Meridian Health includes: * Communicates all pertinent information to patient/customer at initial and subsequent contacts. * Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. * Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. * Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. * Verifies insurance on all new referrals and screens appropriately for department specific needs. * Documents all interactions with insurance representatives, patients/customers and interested parties. * Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. * Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. * Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. * Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. * Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. * Informs patient of co-payment/payment responsibilities and collects payment. * Compiles new patient chart including department forms. * Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. * Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. * Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. * Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. * Good organizational skills; ability to set priorities effectively. * Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $22.77 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This **Patient Intake Representative** is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Education, Knowledge, Skills and Abilities Required: + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. + Good organizational skills; ability to set priorities effectively. + Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 171767 Minimum rate of $22.77 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes: Communicates all pertinent information to patient/customer at initial and subsequent contacts. Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. Verifies insurance on all new referrals and screens appropriately for department specific needs. Documents all interactions with insurance representatives, patients/customers and interested parties. Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. Informs patient of co-payment/payment responsibilities and collects payment. Compiles new patient chart including department forms. Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. Good organizational skills; ability to set priorities effectively. Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $20.32 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Patient Intake Representative** is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. **Education, Knowledge, Skills and Abilities Required:** + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. + Good organizational skills; ability to set priorities effectively. + Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 171307 Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes: * Communicates all pertinent information to patient/customer at initial and subsequent contacts. * Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. * Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. * Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. * Verifies insurance on all new referrals and screens appropriately for department specific needs. * Documents all interactions with insurance representatives, patients/customers and interested parties. * Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. * Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. * Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. * Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. * Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. * Informs patient of co-payment/payment responsibilities and collects payment. * Compiles new patient chart including department forms. * Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. * Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. * Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. * Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. * Good organizational skills; ability to set priorities effectively. * Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Sup, Patient Support Services is responsible for handling the daily supervision of the internal Patient Transport/Environmental Services Department, which is operational 24 hrs/day, 7 days/wk at Raritan Bay Medical Center (RBMC) of Hackensack Meridian Health (HMH). Responsibilities A day in the life of a at Hackensack Meridian Health includes: * Makes rounds to interact with internal customers and to assure satisfaction with the services provided. * Develops and implements improvements regarding interactions with patients and internal customers and to assure compliance with regulatory standards. * Evaluates the effectiveness of the schedule and transportation system and coordinates continuous quality improvement regarding support services. * Reviews, revises, and/or develops department specific policies and procedures. * Interviews and hires candidates according to hospital policy. * Plans and organizes work schedules. * Conducts performance evaluations and oversees the grievance procedures. * Coordinates stat requests to various Medical Center departments. * Monitors patient satisfaction data and implements improved practices where possible to improve levels of satisfaction. * Meets with family members to address questions and concerns regarding the support services process. * Performs dispatch and support services functions as necessary. * Conducts audit reviews of automated transport statistics. * Maintains equipment in good working condition, including cycle cleaning and recommendations for replacement. * Prepares statistical analysis regarding productivity. * Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their Level (developmental/age, educational, literacy, etc.) * Responsible for duties as outlined in Transportation Aide & ES Group Leader job descriptions. * Assist the Support Services Departments (Environmental Services, Patient Transport, & Linen distributions) as necessary in leadership and front line duties. * Perform duties, task, and requests as assigned by department and hospital leadership. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 5 or more years of experience in the customer service fields and knowledge of training in transportation, and logistics. * Minimum of 3 or more years of supervisory / management experience. Education, Knowledge, Skills and Abilities Preferred: * Bachelor's degree. * Prior experience in a health care environment. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Starting at $52,790.40 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Pediatric Ambulatory Clinic The Registration Representative will: * Identify primary and secondary payers. * Determine if services are in or out of network and alerts patients to cost differentials. * Identify and meet third-party payer requirements of immediate admission notification, precertification, referral or authorization inclusive of party payer requirements of immediate admission notification, precertification, referral or authorization. * Collect payment in full inclusive of co-payment and deposits. * Prepare patient's chart. * Communicate patient rights and responsibilities. Requirements: * Medical Terminology required * Bilingual English/Spanish strongly preferred * ICD coding experience * Strong customer service skills * Knowledge of third party payer, federal and state regulations desired * Highly motivated * Enthusiastic team player Salary Range: 17.30 - 23.36 USD We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials. The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status. Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards. You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.

Department of Medicine The Biller will: * Collect daily, all billing sheets from the physicians regarding direct patient care. * Provide registration and scheduling support. * Order and maintain inventories of supplies, as required to support day-to-day clinical and administrative operations of the practice. * Provide day-to-day staff support to include preparing documents and reports, providing office services, scheduling and facilitating. * Maintain an appropriate, patient friendly office environment. Requirements: * Knowledge, Skills, and Abilities required; * Patient registration procedures and documentation and medical terminology * Knowledge and experience in physician practice setting * Detail and customer service oriented and team player * Medical billing procedures and medical Insurance * Strong Computer Skills. Understand medical software applications * Knowledge and understanding of HIPPA, ADA, OSHA Salary Range: 18.47 - 28.61 USD We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials. The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status. Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards. You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.