valley-medical-group jobs - 69 jobs

Valley Medical Group, an independent, primary care based multi-specialty group in Western Massachusetts has openings for board certified or eligible primary care physicians (IM, FM or Med-Ped) in our offices in Amherst, Northampton and Greenfield. It is our belief that it takes a collaborative, multi-disciplinary team to provide the very best primary care. Why work with us? All providers have the ability to become a shareholder after 2 years of employment Providers are thought of as owners, not employees Our providers make all of the organizational & operational decisions We have a strong commitment to DEI 6 weeks PTO Lower cost of living while located just 90 minutes to Boston Strong administrative team and support staff Integrative behavioral health and diabetes educators at each site Each site is equipped with a lab, 3-D mammography, physical therapy and occupational therapy What does the day-to-day look like? See an average of 20 patients per day Enjoy the support of a dedicated MA Call is light (twice a month), triaged from home only Opportunity to precept advanced practice providers And, the benefits? Comprehensive benefits package Competitive compensation Option for flexible schedule, full or part time Occurrence based malpractice Our offices are nestled in some of the most desirable communities in New England with historical towns, heritage farms, cultural activities and outdoor pursuits that include downhill and cross-country skiing and kayaking. Our offices are centrally located 20 minutes to Baystate Medical Center in Springfield, MA, 15 minutes to the Vermont border, 25 minutes to the Connecticut border, an hour to the NY border and 90 minutes to Boston. Valley Medical Group is committed to diversity, equity and inclusion and to developing a diverse and talented staff team. People with disabilities, people of color, indigenous people, Hispanic/Latinx, bilingual and LGBTQ candidates are encouraged to apply.

About the Company We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Trinity Health Of New England Medical Group is looking for a part-time Dietician to join a mission-driven healthcare team. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. About the Role Part-time - 24 hours (3 days) per week. You would assist in coordinating the entire outpatient education and support group programs for the Comprehensive Weight Management Program including continuing education in nutrition for healthcare professionals. Responsibilities Provides optimal nutritional care to persons with weight issues by effectively identifying patient needs. Assessing nutritional status. Designing appropriate plans of care. Monitoring patient progress to maximize clinical outcomes. Provides sound nutritional information/education and guidance to physicians, staff, patients, and families. Qualifications A minimum of 5 years experience in Nutrition Education required. Completion of a Bachelor's Degree in Dietetics or closely related field. Master's Degree in Nutrition Education, Public Health, Health Education, Counseling or related field preferred. Registered Dietitian and licensed Dietitian/Nutritionist required. Member of the Academy of Nutrition & Dietetics, American Diabetes Association, or American Association of Diabetes Educators. Ability to effectively prioritize and execute tasks in a fast-paced environment. Excellent organization and communication skills required. Pay range: $27.35-$43.75 - This position is exempt status Equal Opportunity Statement Include a statement on commitment to diversity and inclusivity.

We are seeking a Human Resources Administrative Support person on a temporary basis to join our team. In the role, you will work closely with our HR Team to ensure smooth daily operations. The role primarily involves administrative and operational tasks with guidance from senior HR staff. Essential Duties and Responsibilities: • Maintain accurate employee records and HR databases • Supporting record-keeping and file maintenance • Prepare HR reports and assist with documentation • Assist with specific HR projects and initiatives • Other duties as assigned Educational Requirements: • High school diploma or equivalent required • Human Resources or related field experience Experience Required: • 1-2 years of relevant experience • Proficiency in MS Office applications Reports to: Senior Director of Human Resources EOE

. Objective: We're seeking a Spanish Medical Interpreter to serve as a vital bridge between our healthcare providers and patients. In this role, the Spanish Medical Interpreter will facilitate effective communication, provide context, and support comprehensive patient care within our primary care setting. Job Responsibilities: • Provide accurate, real-time medical interpretation between patients and healthcare providers, maintaining the integrity of all communications • Support the overall patient experience by assisting with walk-ins, triage, registration, and referral processes • Bridge the gap by helping providers understand both verbal and non-verbal cultural differences to ensure quality healthcare delivery • Translate medical documents and information in writing for health center staff • Connect patients with appropriate community resources • Maintain accurate and timely documentation of patient care and complete required health center reports • Participate in care coordination and case management to ensure comprehensive patient support Required Qualifications: • Associate's degree or minimum two years of college in a related field • Two years of relevant work or volunteer experience • Medical Interpreter certification • Fluency in English and another language common to our patient population • Medical Interpreter training Preferred Qualifications: • Bachelor's degree • Prior experience in healthcare or clinical settings • Knowledge of medical terminology in multiple languages • Experience with electronic health records systems Reports directly to the Manager of Medical Interpreter Services EOE

Job Description As an integral member of the care management team the Behavioral Health (BH) Care Manager (CM) will have the opportunity to make a profound impact on the lives of individuals living with complex and/ or chronic Behavioral Health conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility, creativity, and may vary from day-to-day to meet members where they are. Outreach methods may vary and may include telephonic or in person in a variety of potential settings such as but not limited to, the health center, community, home, or inpatient facility. Essential Duties and Responsibilities: Conducts Comprehensive Clinical Assessments Engages members and care givers in active care planning with a focus on medical, behavioral, social, member-centered care needs. Coaches and guides member/representative to meet bio/psycho/social care goals. Assess the member's knowledge of their medical, behavioral health, and/or social conditions and provides education and self-management support based on the member's needs and preferences. Work with the member to develop a self-management plan Coordinate care with the member's providers such as the primary care team, facilitate medication reconciliation with pharmacist, RN and/or primary care team. Provide care coordination, which may include but is not limited to facilitating care transitions, supporting the completion of referrals, and/or providing or confirming appropriate follow-up. Manage treatment access and follow up with members with coexisting medical and behavioral disorders Use motivation interviewing and coaching to help patients to increase their motivation and commitment to change their behavior and to strengthen their motivation for and movement toward a specific goal. Participates in the integrated care team meetings and rounds as required. Maintain accurate, timely documentation in electronic systems including health center Electronic Health Records (EHRs) Other duties as assigned. Qualifications and Education Requirements: Education and Experience: Licensed Clinical Social Worker (LCSW or LICSW), or Licensed Mental Health Counselor (LMHC). Master's Degree in Psychology, Social Work, or related field preferred. Minimum 2-5 years of experience providing patient-centered outreach, behavioral health services, needs assessment and support. Reports to the Director of Care Management Monday - Friday; 8:30am -5:00pm.

Valley Medical Group, an independent, primary care based multi-specialty group in Western Massachusetts has openings for experienced nurse practitioners and physician assistants in our offices in Amherst, Northampton and Greenfield. It is our belief that it takes a collaborative, multi-disciplinary team to provide the very best primary care. Why work with us? All providers have the ability to become a shareholder after 2 years of employment Providers are thought of as owners, not employees Our providers make all of the organizational & operational decisions 5 weeks PTO Excellent ramp up and mentor program Strong administrative team and support staff Integrative behavioral health and diabetes educators at each site Each site is equipped with a lab, 3-D mammography, physical therapy and occupational therapy What does the day-to-day look like? See an average of 16-18 patients per day Enjoy the support of a dedicated MA No call Opportunity to precept advanced practice providers And, the benefits? Comprehensive benefits package Competitive compensation Option for flexible schedule, full or part time Occurrence based malpractice Our offices are nestled in some of the most desirable communities in New England with historical towns, heritage farms, cultural activities and outdoor pursuits that include downhill and cross-country skiing and kayaking. Our offices are centrally located 20 minutes to Baystate Medical Center in Springfield, MA, 15 minutes to the Vermont border, 25 minutes to the Connecticut border, an hour to the NY border and 90 minutes to Boston. We Value Employee Engagement and Inclusive Practices Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.

Job Description The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services. CHW provides HIV, HCV, STI's (Chlamydia, Gonorrhea, and Syphilis) and TB screening, prevention, counseling & testing, case management services to health center patients and community resident by performing venipuncture and collect urine. The CHW will provide patient education and advocacy to assist patients with accessing services of FHCW and appropriate, make and follow-up on referrals for extern services. The CHW also provides education on HIV, HCS, STI's and TB to the staff and clients as well as the Worcester Community via outreach to shelters and residential programs. The CHW must be available to do community outreach during off hours and on weekends when needed. The CHW will support the HIV team with patient follow-up reminders and will address barriers to care. The CHW will document all services as required and will assist in meeting all program requirements. Educational Requirements: High school diploma or GED required; Bachelor's degree in a related discipline preferred. Experience Required: Minimum of two years relevant work or college-level internship experience required. Data entry skills and proficiency with MS Office including Excel and Outlook. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Must have demonstrated organizational skills and the ability to work independently. Must have a certification in phlebotomy or successful completion of training and certification within six months of placement in position. Bilingual in English and another language appropriate to FHCW patient population required. Community Health Worker Core Training required within first year of employment. Flexible evening work, weekend hours required to meet FHCW community or patient needs. Reporting Relationship: The Social Services Program Manager Monday-Friday; 8:30am -5:00pm

Job Description This is a full time position. Assists the dentist in providing a wide variety of dental procedures. PROGRAM SPECIFIC ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains supplies and equipment including x-ray developers/processor and pour models. Works with the dentist to improve their skills to function as independently as legal regulations permit; and is scheduled to be chair-side with the dentist in the practice, therefore the position requires flexible work hours according to the needs of the department. Receives and prepares patients Charts dental records, Updates medical and dental histories and assists in maintaining dental records. Sterilizes dental instruments including hand pieces and disinfecting operatories according to established guidelines and after each patient. Any and all other duties as assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education and Experience: • High School diploma or GED required • Training certification as a Dental Assistant preferred • One year relevant experience preferred • Demonstrated proficiency with a dental electronic record(EDR) strongly preferred • Must hold current MA Licensure to practice as a Dental Assistant • Must have a current BLS certification • Certification in radiology is required This position reports to the Director of Dental Services EOE Monday-Friday; 8:30am-5pm

The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services. Experience Required: Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills. Educational Requirements: High school/GED diploma required. Post-high school training required. BS/BA preferred. Skills and Experience: Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages. Reporting Relationship: Reports to the Supervisor of Health Benefits & Registration EOE Monday - Friday; 8:30am-5:00pm.

The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management • Assist the Director of Technology Services in planning and managing improvements that align with organizational goals • Supervise IT support staff and manage the daily help desk engagement with FHCW staff • Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects • Oversee daily IT operations including infrastructure, applications, and support services • Lead major technology projects and initiatives from planning through implementation • Ensure IT service delivery meets organizational needs and SLAs • Coordinate cross-functional technology projects with other departments Technical Oversight • Evaluate and recommend new technologies, systems, and solutions • Ensure security, compliance, and disaster recovery protocols are maintained • Oversee system upgrades, implementations, and maintenance • Monitor IT performance metrics and implement improvements • Act as an escalation point for IT staff and problem resolution Staff Development • Recruit, train, and mentor IT staff • Conduct performance evaluations and professional development planning • Foster a collaborative and innovative team culture Vendor & Stakeholder Management • Manage relationships with technology vendors and service providers • Communicate IT initiatives and issues to the Director of Technology Services • Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience • Bachelor's degree in Computer Science, Information Technology, or related field • Master's degree preferred • 7-10+ years of IT experience • 3-5+ years in IT management or leadership roles • Proven track record of managing complex projects and teams • Strong leadership and people management abilities • Excellent communication and interpersonal skills • Strategic thinking and problem-solving capabilities • Knowledge of current IT systems, infrastructure, and security practices • Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE

The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: Supports the care team with patient follow-up, reminders, and addresses barriers to care. Document all services as required and will assist in meeting all program requirements. Collects and analyzes data related to the project and works with data management staff for data collection. Provides outreach and meets with patients to explain services and coordinates the treatment plan. Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Local travel as needed for home visits to patients. Community Health Worker Core Training required within first year of employment. Flexible evening work, weekend hours required to meet FHCW community or patient needs

Job DescriptionValley Medical Group, an independent, primary care based multi-specialty group in Western Massachusetts has openings for experienced Nurse Practitioners and Physician Assistants with interest in primary care in our offices in Amherst, Northampton and Greenfield. We provide a unique opportunity to practice with like-minded providers who have a voice and play an active role in the operational and organizational success of the group. Work-life balance is a corner stone of our practice, our providers receive 6 weeks' PTO and see an average of 18-20 patients per day, enjoy a comprehensive benefits package, flexible schedule options, occurrence based malpractice and our advanced practice providers do not take call. Our offices are nestled in some of the most desirable communities in New England with historical towns, heritage farms, cultural activities and outdoor pursuits that include downhill and cross-country skiing and kayaking. Our offices are centrally located 20 minutes to Baystate Medical Center in Springfield, MA, 15 minutes to the Vermont border, 25 minutes to the Connecticut border, an hour to the NY border and 90 minutes to Boston. Valley Medical Group is committed to diversity, equity and inclusion and to developing a diverse and talented staff team. People with disabilities, people of color, indigenous people, Hispanic/Latinx, bilingual and LGBTQ candidates are encouraged to apply.

Job DescriptionThank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley. Valley Medical Group is looking for a Phlebotomist to join our Laboratory team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity! Position: Phlebotomist Location: Easthampton Hours: 40 hours, Monday-Friday generally between 6:30am - 3:30pm. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview. As a Phlebotomist, the candidate must have the ability to collect blood from patients of all ages through venipuncture. A successful candidate will have excellent attention to detail, good customer service skills, and be proficient in computers, data entry, and the operation of equipment. Job Responsibilities: Collecting samples from patients of all ages Processing and accessions of clinical specimens Checking patients in and out, scheduling appointments, answering phones, greeting patients Required Qualifications: Graduate from a Phlebotomy Program or Medical Assistant Program Previous customer service or medical office experience High School Diploma or Equivalent Additional Preferred Qualifications: CPT preferred, but not required EMR experience preferred, Athena experience a plus If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization. Valley Medical Group offers: Medical, Dental & Vision Plans 401(k) Plan with Company Match Health Savings Account & Flexible Spending Account Generous Paid Time Off 7 Paid Holidays Company-Paid Long-Term Disability Insurance Company-Paid Life Insurance Voluntary Life, Accident and Critical Illness Insurance Options Company Wellness Program Employee Assistance Program Free On-Site Parking We Value Employee Engagement and Inclusive Practices Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.

Valley Medical Group, an independent, primary care focused multi-specialty organization is seeking a Certified Hand Therapist (OT, PT) to work in our Amherst office with the potential for additional hours in our Greenfield office. The ideal candidate should be comfortable with post ops, splinting, primarily orthopedic/neuromusculoskelatal disorders, and be confident treating shoulders to hands. About the position: • Outpatient only with a flexible schedule, 16 hours per week in Amherst, additional hours available in Greenfield • Primarily treat patients with hand, arm and shoulder disorders • Opportunity to participate in leadership positions • Shareholder opportunity after two years • Competitive compensation • Sign on bonus • Five weeks' vacation • Conducting clinical evaluations and developing care plans • Follow our own patient panel • Provide consultations to primary care and other medical staff related to physical therapy care • Participate in practice wide health care initiatives such as smoking cessation and chronic pain management • Treat young adults to geriatrics About you: • 2 years' experience working as a hand therapist • Graduation from an APTA accredited school of physical therapy • Licensure in Massachusetts • DPT, national specialization or advanced clinical skills are preferred • Experience in orthopedics strongly preferred • Ability to work independently while being part of a team • Capacity to deliver care via telehealth Valley Medical Group is located in some of the most desirable communities in New England with historical towns, heritage farms, cultural activities and outdoor pursuits that include downhill skiing and kayaking. We are a lifestyle driven practice and have a strong value around creating balance between life and work. Our offices are centrally located 20 minutes to Baystate Medical Center in Springfield, MA, 15 minutes to the Vermont border, 25 minutes to the Connecticut border, an hour to the NY border and 90 minutes to Boston. We offer the chance to become part of a group that is exceptionally kind and committed to changing Primary Care for the better. Come join us! Visit our website at ************* for more information.

Nurse Practitioner and Physician Assistant opportunities at Valley Medical Group, an independent, primary care based multi-specialty group in Western Massachusetts. We are looking for providers committed to primary care in our offices in Amherst, Northampton and Greenfield. It is our belief that it takes a collaborative, multi-disciplinary team to provide the very best care. Why work with us? All providers have the ability to become a shareholder after 2 years of employment Providers are thought of as owners, not employees Our providers make all of the organizational & operational decisions Excellent ramp up and mentor program 5 weeks PTO Mentor program for new and transitioning advanced practice providers Strong administrative team and support staff Integrative behavioral health and diabetes educators at each site Each site is equipped with a lab, 3-D mammography, physical therapy and occupational therapy What does the day-to-day look like? See an average of 16-18 patients per day Enjoy the support of a dedicated MA No call Opportunity to precept advanced practice providers And, the benefits? Comprehensive benefits package Competitive compensation Option for flexible schedule, full or part time Occurrence based malpractice Our offices are nestled in some of the most desirable communities in New England with historical towns, heritage farms, cultural activities and outdoor pursuits that include downhill and cross-country skiing and kayaking. Our offices are centrally located 20 minutes to Baystate Medical Center in Springfield, MA, 15 minutes to the Vermont border, 25 minutes to the Connecticut border, an hour to the NY border and 90 minutes to Boston. We Value Employee Engagement and Inclusive Practices Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.

The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include: Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes. Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events. Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments. Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision. Educational Requirements: Bachelor's Degree is required. Experience Required: Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position. Professional Licensure/Special Skills and Certification Required: Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel. Interpersonal Relationships/Organizational Expectations: Commitment to providing health care to families in a medically underserved community. Willingness to be flexible in the development of new methods of health service delivery. Ability to deal with sensitive information in a highly confidential manner. Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies. Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application. Bilingual in English and another language appropriate to the health center's patient population required. Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities. Awareness of resources available within the health center to accommodate the needs of patients. Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care. Processes personal health information in accordance with FHCW HIPPA policies and procedures. Reports directly to RN Clinical Care Manager

on site Join our team and make a difference in patient care every day! The Pharmacy Technician Registered assists the pharmacist with providing safe and appropriate pharmacy services to FHCW patients in accordance with policies and procedures and MA professional standards. Program Specific Essential Duties and Responsibilities: Provide excellent customer service by professionally answering calls and clearly identifying yourself by name and pharmacy Maintain positive patient interactions while ensuring proper identification is provided for controlled substances Ensure patients understand medication instructions, potential side effects, and therapeutic goals Provide culturally appropriate communication and interpretation services for patients and accurately record and maintain confidential patient information Support the Pharmacist in precisely counting and dispensing medications Monitor medication availability, preparation, storage, and control procedures Understand and comply with payor formulary requirements Complete all required documentation in a timely manner Strong attention to detail and accuracy Excellent communication skills Commitment to patient confidentiality and privacy Ability to work in a fast-paced healthcare environment Education And Experience: Must have completed an accredited Pharmacy Technician program. High School diploma or GED required. Bachelor's degree with an emphasis in the sciences preferred. Preferred candidate will have one - three years of experience as a pharmacy technician. Must hold a current Certification in MA as a Registered Pharmacy Technician. Reports to the Pharmacy Director EOE

Job Description Under the supervision of the Director of Psychiatric Services, the Psychiatric Clinical Coordinator (Medical Assistant) coordinates psychiatric clinical services for specialty care patients, oversees management of psychiatric provider panels, provides both clinical and administrative support to those providers, and provides direct clinical services to patients by performing basic patient care tasks consistent with the role of a medical assistant. Responsibilities include panel management, scheduling, special projects management, and maintenance of supplies, as well as clinical tasks such as telephone and pre-visit triage, vital signs, pre-visit planning, room cleaning and stocking, record reviews, referrals, and EMR documentation. The position supports the patient centered medical home model of care (PCMH) and oversees specific population health interventions. The Psychiatric Clinical Coordinator will draw on specialized knowledge developed by working with particular populations under a provider in order to serve as a resource for other Psychiatric Clinical Coordinators. In addition, other duties may be assigned as required by behavioral health and broader FHCW management teams. Program Specific Essential Duties and Responsibilities: Serves as a resource for the entire psychiatric services team, particularly in regards to any specialized patient populations served by their provider. Assists with special projects being developed by the psychiatric services team. Attends regular team meeting with psychiatric providers to discuss high-risk cases and develop strategies for delivering patient-centered and trauma-informed care. Serves as primary point of contact and care for patients between visits via direct telephone line provided to all patients. Ensures all scheduling needs are met for their assigned provider(s). Completes and documents clinical tasks at the request of the provider, including completing and tracking prior authorizations, sharing lab results, and making medication-related calls to patients or relevant third parties. Tracks follow up and health maintenance needs for all patients on the assigned providers' panels to ensure proper care for at-risk populations. Manages a database of patients requiring psychiatric consultation to ensure follow-up. Engages patients in health coaching and motivational interviewing. Provides patient advocacy and navigation for FHCW services and services in the community. Sets up room with appropriate equipment supplies for visit such as psychotherapy, pelvic exam, suturing, incision and drainage. Directs patients into the exam room in a timely fashion after registration to determine reason for visit. Completes medication reconciliations. Reviews information based on patient presentation and discusses appropriate medical concerns with nursing staff or the provider. Maintains and prepares note templates based on the purpose of the encounter. Maintains a repository of psychiatric clinical questionnaires, registration and intake forms, and consent documents in multiple languages and explains the purpose of all forms to the patient, emphasizing need for completion. Demonstrates and documents quality control measures - glucometer- and procedures for point of care devices Demonstrates and documents procedures for Infection Control for sterilization and cleaning. Responds to patient complaints and escalates those requiring further action as appropriate. Assists in a root cause analysis. Responsibilities may include - present the challenge - explain what occurred -suggest future recommendations Adheres to all organizational and departmental policies and procedures, including, but not limited to, Patient Bill of Rights, smoking policy, confidentiality, dress code, attendance policy, and ID badges. Maintains an environment conducive to the health and safety of patients, visitors and co-workers. Accepts responsibility and accountability for own work as defined by role and responsibilities. Makes decisions based on facts and good judgement. Takes initiative to support patient-centered medical home transformation. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: High School Diploma or GED Certified Medical Assistant or Registered Medical Assistant from and accredited training program required or a specialty certification and/or minimum of three years of experience in a specialty Three years of experience in primary health care, psychiatry, or other health care setting required Phlebotomy training preferred Strong written and verbal communication skills, excellent computer skills (Microsoft Word, Excel and Outlook Reports to the Director of Psychiatric Services EOE Monday - Friday; 8:30am - 5:00pm.

Valley Medical Group, a provider owned and operated primary care organization with offices in the Pioneer Valley is seeking an experienced Endocrinology Physician Assistant or Nurse Practitioner to join our endocrinology department and split time between our offices in Amherst and Greenfield. Our Nurse Practitioners and Physician Assistants are eligible to become shareholders after two years of employment and actively participate in the growth and operation of Valley Medical Group. We place a high priority on provider work-life balance. About the Position Work alongside two highly regarded, board certified endocrinologists General endocrinology Opportunities to treat thyroid related issues Treat diabetes with the support from an ADA certified program See a full spectrum of metabolic disorders What We Offer Guaranteed competitive salary, sign on and productivity bonuses Patient census is 16 per day No call Opportunity to develop special professional interests 40-minute appointments for new and complex cases, 20 minutes for follow up visits Additional stipend is available for teaching mid-levels Generous PTO + paid holidays Shareholder status after two years Flexible schedule for a guaranteed work/life balance Comprehensive benefit package Full and part time opportunities About you 2 years' endocrinology experience MA Licensed Board certified Ties to or interest in settling in Western Massachusetts Who We Are We are a 100 provider, independent, primary care based multi-specialty group caring for more than 60,000 patients at four locations throughout the Pioneer Valley of Western Massachusetts. Located in some of the most desirable communities in New England with historical towns, heritage farms, cultural activities and outdoor pursuits that include downhill and cross-country skiing and kayaking. We are a lifestyle driven practice and have a strong value around creating balance between life and work. Full service health centers including lab and radiology for convenience of patients and easy collaboration with providers. Services include primary care (Family Practice, Internal Medicine, Pediatrics), PT/OT, Behavioral Health and Psychiatry, Optometry, Podiatry, Endocrinology, Sports Medicine, Diabetes and Nutrition Care