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  • Psychotherapist III (MSW-LICSW) - Malden - Outpatient Psychiatry

    Melrosewakefield Healthcare 4.1company rating

    Malden, MA jobs

    Hours: 40 hours weekly. Hybrid Schedule. 60% on-site and 40% remote work. This role focuses on safeguarding and promoting the welfare of patients and can provide services if necessary. In addition, this role focuses on performing the following Social Work duties: Provides social work assistance to patients and families relating to illness, disease, hospitalization and life events in all areas of service as a member of multi-disciplinary team and in liaison with community resources. Responsibilities also include identification, assessment, and coordination of cases and anticipation of needs related to illness, hospitalization, finances, education, and home/community service. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Job Overview This position provides direct clinical services including evaluations, consultation and outpatient psychotherapy. Job Description Minimum Qualifications: 1. Master's degree in Social Work or PHD from an accredited program. 2. Licensed Independent Clinical Social Worker (LICSW). 3. Five (5) years of experience in outpatient psychotherapy with adult population. 4. Experienced in brief psychotherapy model, CBT, DBT, and treatment of dual diagnosis consumers. Preferred Qualifications: 1. Experience with group psychotherapy. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Provide initial diagnostic assessments using DSM-V. 2. Develop initial and subsequent treatment plans, written in observable, measurable terms. 3. Provide individual, couple/family and group treatment modalities within a short-term treatment model. 4. Provide documentation of treatment utilizing SOAP format, accepted LMH and CCS forms which and which meets LMH, CCS, and regulatory standards. 5. Maintains current therapy notes, treatment plans, and other written documentation and correspondence according to agency policy and within appropriate time frames. 6. Identifies, using format and guidelines, high risk clients and review these cases monthly with Supervisor and Psychiatrist. 7. Responds to needs of clients and the clinic including responding to urgent care requests and crisis intervention. 8. Available to take on new cases as needed. 9. Responsible for the utilization review process as needed per insurance requirements. 10. Provides to the supervisor, monthly statistics as requested. 11. Participates in staff clinical meetings and collaborates with treatment team. 12. Participates in monthly clinical consultation. 13. Participates in LMH Community Benefits Program as requested by the supervisor. 14. Participates in monthly individual supervision 15. Participates in monthly chart reviews as requested by the supervisor. 16. Provides 24 hr. back up coverage as assigned. 17. Participates in on call schedule. 18. Provide back up to the Supervisor and other clinicians during his/her absence including case assignment, monitor of high-risk cases and intake functions, as staffing may require. 19. Participate in special projects as may be requested. 20. Maintains CEUs appropriate to position and which meets licensing standards. Physical Requirements: 1. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. 2. Requires manual dexterity using fine hand manipulation to operate computer keyboard. 3. Requires ability to see computer screen and reports. Skills & Abilities: 1. Strong mental health generalist skills in working with adult population: young adult through geriatric. 2. Familiarity with psychopharmacology and common medications for medical diagnosis. 3. Good verbal, written and interpersonal skills with patients and staff of all levels. 4. Excellent critical thinking skills, good judgement, decision-making ability, resourcefulness and problem-solving skills. 5. Adaptable and open to accept criticism or changes with a positive attitude. 6. Knowledge of community resources in mental health and human services. 7. Takes initiative when opportunities are identified. 8. Able to handle conflict, give and take criticism. 9. Maintains sensitivity, maturity, and flexibility in coping with difficult situations. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $72,371.94 - $90,464.92
    $72.4k-90.5k yearly 4d ago
  • Outside Medical Sales Representative

    Healthsource Chiropractic of Edina Crosstown 3.9company rating

    Minneapolis, MN jobs

    Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Bhakti Brain Health Clinic is looking for an Outside Sales professional to join our dynamic team! Were seeking a reliable, self-motivated team-player who is dedicated to generating new business opportunities, building strong relationships with clients, professional growth and service to others. The ideal candidate will have at least 2 years of outside sales experience. In this role you will be responsible for generating new business, outreach at trade shows, and promoting our products and services in the market. The successful candidate will have a passion for sales, a proved track record in outside sales, outstanding communication skills, and someone who is motivated to streamline processes for every aspect of the job. If this is you, then we should talk! Responsibilities Self-generated leads through cold calling, handing out fliers/brochures, door hangers and developing relationships. Ability to develop and maintain a steady stream of new prospects, sale projections & analysis. Tabling at industry-specific conferences and gatherings. Conduct product demonstrations to showcase our offerings to potential clients (Lunch and Learns, in clinic, and when doing outreach to new businesses). Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Stay informed about industry trends and competitor activities to effectively position our products in the market. Provide excellent communication to the customers and potential customers to ensure they understand the products, process and services needed. Demonstrate a comprehensive understanding of insurance, waivers and fee for service requirements, our product offerings, and the related processes. Work with current customers to gain new referrals. Identify and build relationships with potential new referral partners. Train referral partners ie: health coaches, etc., on our products, services, and website as needed. Plan and make visits to referral partners and prospects on weekly basis Submit weekly call reports on visits that include opportunities, complaints, and new product requests Submit weekly expense reports with appropriate documentation Address customer queries and concerns promptly Maintain up-to-date knowledge about BBHC products and services Business to Business sales: develop strategic relationships with local builders and commercial leads. Develop Sales and market strategies to exceed the companys Sales objectives through the development and expansion of new markets and revenue streams Foster a positive culture through clear leadership and open communication Utilize internal tools and systems, to optimize processes and enhance productivity. Qualifications Proven experience in outside sales or retail sales, with a strong understanding of sales techniques. Familiarity with Salesforce, High Level, or similar CRM software is preferred. Excellent communication and interpersonal skills to build rapport with clients. Strong business development skills with the ability to identify market opportunities. Ability to conduct effective product demos that engage potential customers. A proactive approach to cold calling and lead generation. Strong organizational skills with the ability to manage multiple accounts simultaneously. Join us as an Outside Sales Representative where you can leverage your skills in a rewarding environment that values growth, innovation, and customer satisfaction! About Bhakti Brain Health Clinic Our everyday work and interactions are rooted in our Core Values: Cooperation Our clinic is built on a belief that we all do better when we all do better (Paul Wellstone). This value embodies the deeper meaning of the word cooperation, the manifestation of an ongoing commitment to relationship and mutual support. At the core of this value is the vow to adhere to the idea that sometimes I give and sometimes I receive. The embodiment of this idea moves us all forward together. As John F. Kennedy stated, A rising tide lifts all boats. Holistic We hold a holistic perspective of the workplace - a culture embedded in a mesh work of interconnectedness and interdependence; there are aspects we are responsible for and ones we are responsible to . Our clinic culture recognizes each individual is a whole on-to themselves and at the same time a part of a larger whole, their department, their company, their community. We encourage, expect and support each individual to act with a sense of responsibility, empowerment, and both agency and connectedness in all they do. Growth We value personal and professional growth. Maya Angelou once stated, When we know better, we do better. We support each other to exemplify a growth mindset. As a clinic we demonstrate commitment to our, and our employees, growth. In doing so, each of us gives the best of who we are while we continue to learn and cultivate our own capacities and grow toward a personally and professionally rewarding career. Openness & Being of Service Our general response to clinic and colleague needs, issues, and concerns is, first and foremost, how can I help? We deeply value the act of being of service. This isnt an ideological value, it is a lived one each and every day. This act of service carries through to our clients and professional collaborations. We value openness, characterized by the word, yes, and the intention to consider all possibilities without preconceived notions Job Types: Part-time, Contract Pay: From $20.00 per hour plus bonus structure Expected hours: 20 30 per week Flexible work from home options available.
    $20 hourly 31d ago
  • Assistant Billing Manager

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. -Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. -Provides research and follow-up for inquiries from Customer Service. -Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. -Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. -Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. -Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities - Strong knowledge of medical billing and payer requirements. - Excellent leadership and team management skills. - Proficiency in billing software and electronic health records (EHR) systems. - Strong analytical and problem-solving abilities. - Exceptional communication and interpersonal skills. - Ability to handle multiple tasks and work under pressure. - Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $62.4k-90.8k yearly Auto-Apply 20d ago
  • Program Support Assistant

    Healthcare Financial, Inc. 3.7company rating

    Quincy, MA jobs

    Job Description Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Power Our Operations as a Program Support Assistant! Are you highly organized, detail-driven, and passionate about supporting operational excellence? Our team is looking for a Program Support Assistant to provide essential administrative and data-entry support, with a key focus on processing medically complex entries and ensuring the accuracy and integrity of our data. In this role, you will help maintain smooth workflows across the Operations department and collaborate with team members to keep critical processes running efficiently. What You'll Do Enter accurate and timely data into internal systems and client platforms, including medically complex cases. Verify and update member information to ensure compliance with operational standards. Support the Operations team with case manager referrals, documentation, reporting, and follow-up activities. Collaborate with team members to resolve discrepancies and uphold data accuracy. Assist with operational initiatives and special projects as directed by the Operations Manager. Respond to internal inquiries and provide day-to-day administrative support to maintain efficient operations. Perform other duties as assigned to support department needs. What You Bring Bachelor's Degree or equivalent experience (required). 2-3 years of administrative experience in a professional business setting; experience in communications, marketing, or customer service is a plus. Proficiency with MS Office applications (Excel required). Experience with Adobe InDesign (required). Experience with Salesforce or other CRM platforms (preferred). Strong time-management skills with the ability to juggle multiple priorities. Excellent organizational skills and high attention to detail. Outstanding written and verbal communication skills. Technically proficient, analytical, and able to learn new tools quickly. A proactive, self-starting work ethic with the ability to solve problems independently after initial training. A positive, patient attitude and the flexibility to adapt in a fast-paced, evolving environment. Ability to partner effectively with team members and manage multiple projects and deadlines. Why Join Us Make a Difference: Help improve access to vital benefits and services for low-income and disabled individuals. Collaborative Environment: Join a supportive, mission-driven team that values your ideas. Professional Growth: Opportunities for learning and advancement. Competitive Compensation: Salary and benefits that reflect your expertise. Flexibility: Work remotely or in a hybrid model that fits your life. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $40,000-$47,000 annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
    $40k-47k yearly 9d ago
  • ED RADIOLOGIST- ALL SHIFTS, HYBRID REMOTE READS

    Umass Memorial Health 4.5company rating

    Worcester, MA jobs

    Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Hiring Range: $365,000 - $435,000 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Day/Evening Emergency Radiologist at UMass Memorial Medical Group Worcester, MA Are you seeking a role that combines a fulfilling clinical practice with opportunities for academic growth, cutting-edge innovation, and a supportive work-life balance? UMass Memorial Medical Group invites you to join our dynamic emergency radiology division as a day and evening emergency radiologist (working every other week). Your Role As a day/evening emergency radiologist, you'll enjoy a flexible schedule and opportunities to make a significant impact on patient care and education: Flexible Schedule: Work every other week with a mix of on-site and remote shifts (at least 3/5 of assignments can be remote). Each shift is 7 or 8 hours in length, ranging as early as 7a-3p and as late as 4p-11p. Physician run scheduling with ample moonlighting opportunities Collaborative Learning: Partner with students, residents and fellows while interpreting diverse imaging modalities, including CT, X-Ray, Ultrasound, basic MRI, and nuclear medicine. Supportive Environment: Access an ER reading room assistant during most hours and 24/7 IT support. What We're Looking For Fellowship training is preferred but not required. Proficiency across a range of imaging modalities and a passion for working in a high-acuity, fast-paced environment. What We Offer Comprehensive Benefits: Robust retirement plans (401(k), 401(a), 403(b)), tuition reimbursement, student loan payment assistance, and more. Academic Growth: Faculty appointments at UMass Chan Medical School with professional development opportunities tailored to your goals. Work-Life Balance: PSLF-eligible employer and a culture that values physician well-being. Diversity, Equity, Inclusion& Belonging: We are committed to fostering a culture of equity, belonging, and inclusion, reflecting the communities we serve. Why Choose UMass Memorial? Located in the heart of Massachusetts, UMass Memorial is the region's premier health care system and academic leader. Here's what sets us apart: Reputation for excellence: As a Level 1 Trauma Center and Comprehensive Stroke Center serving over 1 million lives, our Emergency Department handles more than 230,000 visits annually. Collaborative Culture: Work alongside a robust team of ~100 Radiologists, 28 residents, 10 fellows, and 15 PhDs, including 17 emergency radiology FTE's dedicated to excellence in emergency imaging. Cutting-Edge Technology: We use state-of-the-art imaging equipment, including Sectra, PACS, EPIC EMR, AiDoc lesion detection, Powerscribe one, Syngio.Via and Tera-Recon image processing software, and other AI-enhanced diagnostic tools. Commitment to Research: With over $6M annually in research funding, we actively encourage and support academic pursuits in education and innovation. How to Apply Ready to advance your career with us? Send your CV to Shane Cox, at *************************** or call ************ for more information. Join Our Mission At UMass Memorial, we're not just hiring; we're building a community of caregivers who share a relentless pursuit of healing through clinical excellence, education, and innovation. Be part of our story. Be part of our future. Be part of UMass Memorial. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $365k-435k yearly Auto-Apply 49d ago
  • Director, Regulatory Affairs, Advertising & Promotion

    Vericel Corporation 4.2company rating

    Burlington, MA jobs

    At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary: The Director of Regulatory Affairs, Advertising & Promotion will own and drive regulatory leadership and oversight for advertising, promotional, and non-promotional activities supporting cell therapy, biologics, combination products and medical devices. This individual will be responsible for ensuring that all promotional materials and communications are scientifically accurate, compliant with FDA and other global regulatory standards, and aligned with company objectives. The role requires strong expertise in regulatory requirements for advanced therapies and combination products, the ability to chair and guide promotional review processes, and proven leadership in cross-functional and regulatory authority interactions. Schedule: This position is in-office from Monday - Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays. Position Scope: Enable the business by providing regulatory guidance and oversight for U.S. and global advertising and promotional activities supporting cell therapy, biologics, combination products and medical devices. Leverage strong written/verbal communication skills to review and approve all promotional, non-promotional, and scientific materials to ensure accuracy, fair balance, and compliance with applicable regulations. Partner and build strong relationships cross-functionally with Medical, Legal, Quality, and Commercial to ensure promotional content is scientifically rigorous and compliant. Chair high-volume Medical, Legal, Regulatory (MLR) meetings for Vericel's brands sharing the regulatory perspective with the goal of enabling business and mitigating risk. Serve as primary contact and SME with FDA OPDP/APLB and other health authorities. Maintain deep expertise in FDA regulations, guidance documents, and enforcement actions pertaining to advertising and promotion; monitor regulatory developments and communicate changes and implications to internal stakeholders. Ensure the promotional review process is efficient, consistent, and aligned with regulatory expectations, with the goal of supporting business agility while minimizing compliance risk. Develop, implement, and continuously improve processes, SOPs, and best practices for the review and approval of advertising and promotional materials, including integrating new AI technologies. Provide training and education to internal teams on requirements for prescription product promotion. Partner with and advise product development and brand teams on advertising and promotional considerations during product development, launch planning, and lifecycle management. Participate in or lead regulatory project team and labeling meetings, providing strategic input on promotional implications of proposed labeling, new claims, and campaign concepts. Qualifications: Bachelor of Science in a scientific discipline; Master's degree preferred. 10+ years direct Regulatory Affairs experience with at least 5+ years of experience in regulatory review of promotional materials for prescription drug or biologic products. Proven track record in managing promotion review committees (e.g. PRC) or other regulatory governance forums. Deep knowledge of FDA / OPDP / APLB regulations, global promotional guidance and enforcement trends in advertising and promotion. Experience in negotiations and/or formal interactions with regulatory authorities (OPDP/APLB or equivalent) preferred. Demonstrated ability to collaborate and influence cross-functionally (Medical, Legal, Commercial, Quality) and drive alignment under regulatory constraints. Strong team player that has a customer service approach and is solution oriented. Attention to detail, strong written and verbal communication skills and the ability to work individually, within a multidisciplinary team. Experience authoring and implementing SOPs, review processes, training materials for promotional compliance. Proven success in managing large, complex, time-sensitive projects in a regulated environment. Why Vericel? Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care. Career Growth: Be a part of a growing organization with opportunities to expand your impact. Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives. The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $188,000 to $235,000 annually. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.
    $188k-235k yearly Auto-Apply 60d+ ago
  • Product Documentation Specialist, (Remote)

    Maximus 4.3company rating

    Boston, MA jobs

    Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
    $34k-47k yearly est. Easy Apply 5d ago
  • Government Relations Analyst

    Sevita 4.3company rating

    Edina, MN jobs

    The Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. **Government Relations Analyst. IDD Services** **Starting Pay $80k** + This role is 100% remote and can be performed from anywhere in the US, with up to 20% travel required. **SUMMARY** The Government Relations Analyst provides administrative and logistical support and ensures the smooth functioning of the team, including maintaining processes, systems, communications, and information tailored to the unique needs of the team. **ESSENTIAL JOB FUNCTIONS** _To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below._ + **Administrative and Team Support:** Manage calendars, meeting scheduling, agendas, and follow-up items. Maintain organized files, shared platforms, and document libraries for GR and advocacy materials. Assist with basic budgeting tasks, invoices, and vendor coordination as needed. + **Action Plan Management** : Manages the execution and coordination of state legislative action plans, ensuring alignment with strategic goals and timelines, and keeping all stakeholders informed and on track. + **Advocacy and Communication Support** : Draft and format communications such as legislative updates, summaries, talking points, and templates. Assist in preparing advocacy packets, one-pagers, and materials for internal and external audiences.Help create and update PowerPoint presentations for meetings, advocacy events, and leadership briefings. Support distribution of internal and grassroots communications through email, digital platforms, and advocacy tools. + **Analytics and Record Keeping** : Runs reports, updates spreadsheets, and maintains precise records including action plan, advocacy, and communication analytics. + **Event and Logistic Support** : Assist with coordination of webinars, advocacy events, Hill Days, GR meetings, and other engagements. Manage logistics such as invitations, materials, follow-up notes, and preparation of meeting packets. + **Other Duties:** Support special projects and cross-team initiatives as assigned. Participate in team meetings, trainings, and development opportunities. Performs other duties and activities as required. **SUPERVISORY RESPONSIBILITIES** + None **_Education and Experience:_** + Bachelor's degree required. + At least 3 years of experience in advocacy, communications or government affairs. + Strong writing, organization, and attention to detail. + Ability to manage multiple tasks and learn quickly in a fast-paced environment. + Familiarity with PowerPoint and basic data tracking; Smartsheet and/or advocacy tools experience is a plus. **_Other Requirements:_** + Up to 20% travel as needed **_Physical Requirements:_** + **Sedentary work.** Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met **_._** **_Why Join Us:_** + Full compensation/benefits package for employees working over 30 hours/week + 401(k) with company match + Paid time off and holiday pay + Enjoy complex work that makes a difference in the lives of those we serve + Career development and advancement opportunities across a nationwide network Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
    $80k yearly 12d ago
  • Clinical Research Chart Reviewer

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Boston, MA jobs

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. AD2, hiring temporary per diem chart reviewers for research Job Summary Under the direction of the Principal Investigator, the Clinical Research Reviewer (CRR) will conduct participant interviews and/or chart review for clinical research studies within the Division of General Internal Medicine and Primary Care. The Research Specialist will be responsible for conducting these interviews and/or chart reviews in accordance with specific guidelines and protocols established for each relevant study. Qualifications General Summary/Overview Statement Under the direction of the Principal Investigator, the Clinical Research Reviewer (CRR) will conduct participant interviews and/or chart review for clinical research studies within the Division of General Internal Medicine and Primary Care. The Research Specialist will be responsible for conducting these interviews and/or chart reviews in accordance with specific guidelines and protocols established for each relevant study. Principal Duties and Responsibilities : Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Work directly with Project Leaders and study staff to successfully execute the research project's specific aims and objectives related to the study. Make reasonable efforts to adhere to study-specific timelines. Responsible for maintaining project adherence to all applicable policies and procedures for research study and in accordance with Institutional Review Board (IRB) requirements. May only work with this research project while serving as an active chart reviewer. Qualifications Bachelor's required; MS preferred in scientific/medical field Must have completed education required for a Nurse, Nurse Practitioner (NP), or Physician Assistant (PA) degree. Skills/Abilities/Competencies Required Excellent interpersonal skills required for working with project leadership, clinicians, and staff in a professional and respectful manner Organizational skills and ability to prioritize tasks Ability to work independently Ability to complete work and meet deadlines Proficiency in BWH computer systems (EHR, Epic) Strong analytical skills Knowledge of healthcare terminology and workflow processes Working Conditions Office-based work environment and/or remote work from home office. Additional Job Details (if applicable) Remote Type Hybrid Work Location 1620 Tremont Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $49,504.00 - $72,404.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $49.5k-72.4k yearly Auto-Apply 3d ago
  • Clinical Research Associate/Coordinator I

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Boston, MA jobs

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. GENERAL SUMMARY/ OVERVIEW STATEMENT: The Translational Clinical Research Associate/Clinical Research Coordinator works under general supervision to consent and enroll eligible patients to clinical translational research protocols and manage all aspects of data collection and requests. In particular, the CRA/CRC I will work on specimen collection studies. The Translational CRC/CRA will work closely with multiple providers to support their translational research projects. The CRA/CRC I will be trained on the institutional and federal regulations governing clinical research. The position involves a combination of data abstraction and entry, regulatory management, and patient coordination. The position involves direct patient contact. This is an on-site/hybrid position. Duties will be performed primarily on-site in ambulatory/clinical office setting. Components of the data/regulatory role may allow for remote work. Job Summary PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties will be performed under general supervision by the Clinical Research Manager. The following clinical duties will be performed: · Interfacing in a professional manner with a diverse team of physicians, clinical research assistants, research nurses, pathologists and patients · Coordinating the collection and processing of tissue samples and blood samples from patients · Consent patients to translational research studies (minimal risk specimen collection studies) · Explain study protocol to patients and obtain informed consent · Screen and follow patients relevant to specific projects/studies · Assist clinical team in screening potential patients for study participation · Schedule all protocol required tests and procedures · Consent patients to specimen collection protocols · Coordinate patient appointments with physicians, nurses, and all test areas · Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers · Prepare pre-visit communication for providers to ensure required assessments are completed and documented · Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation · Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition · Coordinate, obtain, process, and ship protocol required blood and tissue samples · Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL) The following data management responsibilities will be performed: · Collecting detailed clinical and treatment information on patients who are undergoing genetic testing, receiving treatments for cancer, or are enrolled in a research study · Maintaining an updated and organized database of patients · Verify adequate documentation of consent, required screening tests and procedures, and eligibility criteria to ensure patients meet all inclusion/exclusion criteria · Enroll patients as required by the study sponsor and internal enrollment monitor team · Follow patients for the duration of study participation via electronic medical record review to ensure protocol compliance · Complete data entry as required for individual study protocols ensuring compliance with institutional and regulatory requirements. · Maintain research charts and/or electronic files for all enrolled patients · Ensure adequate source documentation is in place for all data reported · Resolve data queries issued by the sponsor · Obtain protocol clarifications from the study sponsor and communicate information to the research team · Facilitate the request and shipment of samples · Maintain ongoing communication with clinical team regarding study patients and progress for multiple studies · Assist in abstracts, presentations, and manuscripts The following regulatory duties may be performed: · Assist with new study submission · Assist with updates and/or changes to current studies · Maintain and organize study specific regulatory binders · Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB · Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study · Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required · Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process · Collect, complete, and submit essential regulatory documents to various regulatory entities · Ensure appropriate documentation of delegation and training for all study staff members · Maintain screening and enrollment documentation · Prepare monthly enrollment and data summary for study team SKILLS/ABILITIES/COMPETENCIES REQUIRED: · Ability to be self-motivated to work independently and as a team member · Analytical skills and ability to resolve problems · Careful attention to detail · Excellent organizational skills · Ability to follow directions · Excellent verbal and written communication skills · Computer literacy · Working knowledge of clinical research protocols · Ability to demonstrate respect and professionalism for subjects rights and individual needs Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Clinical Research or compliance experience 1-2 years preferred Knowledge, Skills and Abilities - Ability to work independently and as a team member. - Analytical skills and ability to resolve problems. - Ability to interpret acceptability of data results. - Careful attention to detail. - Good organizational and communication skills. - Working knowledge of clinical research protocols. Additional Job Details (if applicable) WORKING CONDITIONS: · Duties will be performed primarily on-site in ambulatory/clinical office setting · Components of the data/regulatory role may allow for remote work. Remote Type Hybrid Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.8-28.4 hourly Auto-Apply 4d ago
  • Clinical Documentation Improvement Specialist - Part-Time (32 hours per week)

    Bluestone Physician Services 4.1company rating

    Stillwater, MN jobs

    Job Description Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients' chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. Position Overview: We are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers. This part-time position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply! Schedule: Part-time (32 hours per week), weekdays during regular business hours, no evenings, weekends or holidays. Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $29.00 - $37.00 per hour. Salary will be commensurate with experience. Responsibilities: Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement. Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes. Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements. Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards. Act as a resource for clinical staff regarding coding inquiries and documentation best practices. Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts. Stay current with updates and changes in risk adjustment coding guidelines and regulations. Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone's patient population Qualifications:Education/Certification/Experience Bachelor's degree in Health Information Management, Nursing, or related field. Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment. Knowledge/Skills/Abilities Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities. Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment. Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff. Demonstrated experience in providing education and training to Bluestone professionals. Detail-oriented with strong analytical and problem-solving skills. Ability to work independently and manage time effectively in a remote or part-time role. Knowledge of healthcare compliance regulations and privacy laws. Demonstrated compatibility with Bluestone's mission and operating philosophies Demonstrated ability to read, write, speak, and understand the English language Bluestone Benefits: Health Insurance Dental Insurance Vision Materials Insurance Company paid Life Insurance Company paid Short and Long-term Disability Health Savings Account (with employer contribution) Flexible Spending Account (FSA) Retirement plan with 4% matching contributions Paid holidays for office closures Twelve days (12 Days) Paid Time Off (PTO) Company sponsored laptop and computer accessories Powered by JazzHR gGAAhkIv0m
    $29-37 hourly 28d ago
  • SAP Configuration Business Analyst (Hybrid - Acton, MA. or San Diego, CA.)

    Insulet 4.7company rating

    Massachusetts jobs

    The SAP Configuration Business Analyst role is a critical member of the Quality organization and reports to the Director, Quality System team. Working in a dynamic, collaborative team environment, the successful candidate will support the ongoing operations of quality processes automated with SAP S/4 HANA for Insulet's ERP system. SAP quality processes include Plant Maintenance preventative and calibration, Quality operations, Insulet Global Master data governance processes. The role needs a critical thinker who can multitask in support of several parallel quality SAP process efforts. The BA will focus on projects and processes related to global quality. The ideal candidate will have a demonstrated ability to comprehend business processes and context, while also having technical skills to design and configure appropriate business solutions. Responsibilities: · Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows. · Conduct analysis of existing business processes; recommend process improvements. · Build and implement SAP master data records related to approved ECO's from PLM system (Arena). · Responsible for providing data expertise and consulting related to aligning and extracting Insulet data for Quality processes. · Support training materials and conduct training sessions with business users to improve efficient use of S4-HANA related to quality processes. · Create and manage workflows in SAP S/4 HANA as they pertain to business process. · Assist in the evaluation of third-party tools for feasibility and impact to the business. · Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams. · Create or update SOP documentation based on business requirements. · Communicate effectively with business users on the status of enhancements and projects. · Perform other duties as required. Minimum Qualifications: · Bachelor's Degree and/or equivalent combination of education and experience. · At least 5 years of experience working with SAP in a BA / Functional role Preferred Qualifications: · Experience with S/4 HANA a plus · Ideal candidate will have knowledge of least the following systems and/or processes: − SAP Master Data views − Incoming inspection planning, equipment, execution, and reporting for raw materials and finished goods. − Compliance documentation − Plant Maintenance preventative and calibration activities. · Experience supporting or working with Quality, Regulatory, organizations, preferably in the, medical device, or any other regulatory controlled industry. · SAP S/4 HANA certifications preferred. · Proven knowledge of the software and systems life cycle. · Knowledge of Data Warehousing, Reporting, and Statistical Analysis is a PLUS Skills/Competencies: · Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously. · Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines. · Excellent communication, influencing and negotiating skills are critical. · Ability to analyze business processes, design process improvements, and train business users on the new processes. · Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations. · Positive, results driven, rational, logical, team player. · Ability to rapidly learn and take advantage of new concepts, business models, and technologies. · Ability to work independently & on multiple projects against deadlines. NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid Additional Information: The US base salary range for this full-time position is $101,475.00 - $152,212.50. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)
    $101.5k-152.2k yearly Auto-Apply 60d+ ago
  • Translational Research Project Manager - Breast Oncology

    Dana-Farber Cancer Institute 4.6company rating

    Boston, MA jobs

    The Translational Research Project Manager I (TRPM I) oversees the daily coordination and management of translational and biobanking Breast Oncology research projects, which involves collecting various biological samples and clinical data. This role supports grant applications, progress reports, project initiation, regulatory compliance, and patient identification for research projects. The TRPM I bridges clinical and laboratory research by supporting both types of investigators. Additionally, the TRPM I indirectly supervises research coordinators and independently manages a portfolio of projects for each investigator. The specific tasks and responsibilities of the TRPM I vary based on departmental and investigator needs. This position's work location is onsite at our main campus in the Longwood Medical Area with up to one day per week remote. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Independent Project Management: Operate independently under the guidance of a senior manager, ensuring effective oversight and management of assigned projects. This involves coordinating various aspects of the project lifecycle, from initiation to completion, to meet research objectives. * Grant Support: Assist the Principal Investigator (PI) with grant applications and progress reports, playing a crucial role in securing funding for research initiatives. This includes gathering necessary data, preparing documentation, and ensuring timely submission to funding bodies. * Regulatory Compliance: Support the PI in meeting regulatory requirements, including protocol submissions, amendments, and deviation filings. This ensures that all research activities complies with legal and ethical standards, safeguarding the integrity of the projects. * Collaborative Meetings: Lead and participate in meetings with internal and external collaborators, fostering communication and collaboration among research teams. These meetings are essential for aligning project goals, sharing updates, and addressing any challenges that arise. * Staff Supervision Assistance: Assist Clinical Research Managers or Senior Translational Project Managers in supervising staff involved in project areas. This includes providing guidance, monitoring performance, and ensuring that team members adhere to project timelines and objectives. * Project Coordination: Responsible for the day-to-day coordination of research projects, ensuring that all tasks are executed efficiently and effectively. This involves managing schedules, resources, and communications to keep projects on track. Qualifications * Bachelor's degree in a field relevant to Biology, biomedical sciences, public health, or a related discipline. REQUIRED EXPERIENCE: * Three (3) years of experience in clinical research or project management, preference for experience in translational research projects. * Experience with basic project management tasks, such as coordinating meetings and maintaining documentation. PREFERRED EXPERIENCE: * Experience in an academic institution with a proven track record of success in the clinical research field is preferred. * Experience in knowledge of regulatory affairs, research ethics, and Responsible Conduct of Research (RCR) is preferred. * Experience with basic grant writing and regulatory documentation is beneficial. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Basic understanding of translational research principles and biobanking processes. * Basic knowledge of regulatory affairs, research ethics, and responsible conduct of research * Familiarity with grant application procedures and regulatory compliance requirements. * Basic understanding of data collection and management practices in research settings. * Awareness of ethical considerations in clinical research and patient data handling. * Strong organizational skills for managing day-to-day project tasks. * Effective communication skills for interacting with research teams and stakeholders. * Competency in using project management software and tools. * Ability to draft clear and concise reports and documentation. * Ability to work independently under general supervision. * Capability to assist with basic grant and regulatory documentation. * Ability to identify and resolve minor issues in project execution. * Capability to support the integration of clinical and laboratory research efforts. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Salary Range:$79,400-$91,900 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster
    $79.4k-91.9k yearly Auto-Apply 11d ago
  • Director of Revenue

    Boston Senior Home Care 3.8company rating

    Boston, MA jobs

    Job Title: Director of Revenue Business Unit: Administration Department: Fiscal Reports to: Chief Financial Officer with ancillary report responsibility to Chief Executive Officer FLSA: Exempt Classification: Full-Time (35 Hours) Grade: 16 Salary Range: $90,000 - $105,000 (Commensurate with experience) Offering a Sign-On Bonus: $1,000 SUMMARY OVERVIEW The Director of Revenue specializing in medical billing plays a crucial role in maximizing and safeguarding the financial health of Boston Senior Home Care. This individual is responsible for overseeing all aspects of medical billing operations, ensuring accurate, timely reimbursement of services, compliance with policies and regulations, and the maintenance of transparent financial processes. The Director of Revenue acts as a bridge between clinical/operational teams, administrative departments, external payers, and regulatory bodies, striving to optimize revenue cycle management while upholding the organization's mission-driven values. ESSENTIAL FUNCTIONS Duties 1-13 are designated as ADA essential functions and must be performed in this job. All other job duties are secondary functions. Revenue Cycle Oversight: Manage the end-to-end revenue cycle, including patient registration, charge capture, coding, claim submission, payment posting, denial management, and account reconciliation. Medical Billing Management: Supervise the preparation and submission of medical claims to private insurers, government payers (Medicare/Medicaid), and other sources. Compliance: Ensure adherence to federal, state, and local regulations, including HIPAA, Medicare/Medicaid guidelines, and nonprofit standards. Maintain up-to-date knowledge of billing requirements and industry changes. Team Leadership: Direct, train, and support medical billing specialists and revenue cycle staff. Promote a collaborative, mission-focused work environment. Process Improvement: Analyze billing procedures to identify inefficiencies and opportunities for improvement. Implement best practices to enhance accuracy, reduce denials, and accelerate payment cycles. Financial Analysis & Reporting: Work with data analyst to provide financial reports related to billing, collections, accounts receivable, and payer mix. Present findings to directors and senior management. Denial Management: Investigate and resolve denied or rejected claims, communicating with payers to appeal decisions and secure reimbursement. Grant and Contract Revenue: Oversee billing and revenue processes associated with grants and government contracts. Payer Relations: Build and maintain effective relationships with insurance representatives, government agencies, and third-party payers to facilitate timely payments and resolve billing issues. Patient Financial Services: Ensure that consumer billing is clear, accurate, and compassionate, supporting equitable access to care regardless of financial situation. Technology Utilization: Use billing software, electronic health records (EHR), and other digital tools to streamline operations, ensure data integrity, and monitor performance metrics. Audit Preparation: Prepare for internal and external audits by maintaining thorough documentation and records. Stakeholder Communication: Serve as a resource to clinical operations and executive staff regarding billing questions, procedures, and revenue policies. COMPETENCIES Mission Alignment: Deep commitment to the values and mission of nonprofit healthcare, with a focus on serving vulnerable populations. Ethics and Integrity: High level of professionalism, confidentiality, and ethical conduct in handling sensitive financial and patient information. Adaptability: Ability to thrive in a dynamic environment and respond effectively to changes in regulations, payer requirements, or organizational priorities. Customer Service: Compassionate approach to patient financial services, ensuring respectful, clear communication and support. Collaboration: Proven ability to work cross-functionally with clinical, financial, and administrative teams. PERFORMANCE METRICS Accounts Receivable Days: Monitor and reduce the average time to collect payments. Denial Rate: Track and decrease the percentage of claims denied by payers. Collections Efficiency: Increase the rate at which billed amounts are collected. Compliance Record: Maintain a clean audit trail and adherence to all regulatory requirements SUPERVISORY RESPONSIBILITY This position will supervise and train medical billing and revenue cycle staff. WORK ENVIRONMENT Office hybrid model, offering three days a week to work from home. Will require attendance at identified onsite meetings. Schedule: Full-time, Monday through Friday, with occasional evenings or weekends for deadlines or audits. Physical Requirements: Ability to sit for extended periods, use computer equipment, and handle paperwork. Reasonable accommodation available. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to carry 10 to 15 lbs. The employee is regularly required to talk and hear The employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position, Monday-Friday, 9 a.m. - 5 p.m. HYBRID - 2 days per week on-site, 3 days remote per week REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Education: Bachelor's degree in finance, accounting, healthcare administration, business, or a related field. Advanced degree or relevant certifications (e.g., Certified Revenue Cycle Representative, Certified Medical Reimbursement Specialist) preferred. Experience: Minimum of 5-7 years of progressively responsible experience in medical billing, healthcare revenue cycle management, or related financial roles within a nonprofit or healthcare setting. Knowledge: Familiarity with nonprofit financial practices, medical coding, reimbursement methodologies, payer contract terms, and compliance standards. Skills: Strong analytical skills, attention to detail, proficiency with billing software and EHRs, and advanced knowledge of Microsoft Excel and reporting tools. Leadership: Demonstrated ability to lead, mentor, and develop a diverse team in a mission-driven environment. Communication: Excellent written and verbal communication skills with the ability to explain complex billing concepts to both technical and non-technical audiences. Problem-Solving: Resourceful and proactive in identifying issues, developing solutions, and driving process improvements. ADDITIONAL ELIGIBILITY QUALIFICATIONS Sensitivity to older adult, disability and diversity issues Commitment to maintaining members at home with dignity WORK AUTHORIZATION/SECURITY CLEARANCE Must be able to work in the United States AAP/EEO STATEMENT Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role. Job Posted by ApplicantPro
    $90k-105k yearly 29d ago
  • Administrative Patient Experience Rep (hybrid) Plastic & Oral Surgery

    Children's Hospital Boston 4.6company rating

    Boston, MA jobs

    Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children's Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for individuals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Department here. Key Responsibilities: * Physician Support: Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar. * Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information. * Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination. * Coordination of care: Acting as the face of the practice and managing every step of the patient's care. Communicating the plan of care to the family. * Clinic management: Preparing charts for physician's clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information. * Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient's medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed. Minimum Qualifications Education: * High School Diploma/ GED. Experience: * Dental administrative and/or general medical surgical scheduling experience a plus. * Basic customer service and computer skills. * Strong communication skills. * Ability to work with diverse internal and external constituencies. * Demonstrates the ability to pay attention to detail and accuracy. Schedule: M- F, HYBRID, Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years). Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $43k-51k yearly est. 31d ago
  • Community Healthlink Intern - Behavioral Health

    Umass Memorial Health 4.5company rating

    Worcester, MA jobs

    Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $15-15.5 hourly Auto-Apply 14d ago
  • WIC Senior Nutritionist (39.50 hr/wk) $27.57-$29.26

    Community Action of The Franklin, Hampshire, and North Quabbin Regions, Inc. 3.8company rating

    Greenfield Town, MA jobs

    DEPARTMENT: Community Services WIC Senior Nutritionist STATUS: Non-Exempt SUPERVISOR: WIC Program Director The Senior Nutritionist is a member of the WIC program management team responsible for the administration and management of all nutrition services and health care aspects of the program. The Senior Nutritionist also assumes the role of Breastfeeding Coordinator and manages the Breastfeeding Peer Counselor program. ESSENTIAL RESPONSIBILITIES Plans, supervises, and evaluates the nutrition component of the program to ensure compliance with federal regulations and state policies, including all procedures for: Determination of nutritional risk. Nutrition and breastfeeding counseling and education. Nutrition appointment schedule (certification and follow-up). Follow-up nutrition education. Food package prescriptions. Health and social service referrals. Nutrition care plans. Documentation of nutrition services 2. Develops local program nutrition procedures based on state WIC policies, procedures, and guidelines. 3. Recruits, hires (with program director), trains (with The Learning Center), and provides ongoing supervision for program nutritionists and nutrition assistants. Evaluates performance and recommends compensation, promotions, and disciplinary actions. 4. Defines (with the program director) staff responsibilities, work schedules, participant service hours, and participant flow. 5. Supervises nutrition assistant staff completing required activities to obtain CPA I and II status, within established times. 6. Ensures that nutrition staff have up-to-date knowledge and skills by ensuring nutrition staff obtain 10 CEU credits annually. 7. Plans staffing, participant service hours, participant flow, and staff roles and responsibilities to provide services according to federal regulations and state policies, in coordination with the program director, and assists in planning certification appointment/schedule. 8. Establishes schedules for follow-up nutrition education (individual and group). 9. Plans, develops, reviews, monitors, and evaluates delivery of nutrition education; implementing new strategies to enhance services. 10. Oversees the planning, provision and evaluation of nutrition education associated with Farmers' Market. 11. Acts as nutrition liaison between state agency and local program, and between local program and health care community. 12. Supervises the WIC Breastfeeding Peer Counselors and takes part in the development, implementation and evaluation of breastfeeding promotion and support activities. 13. Works with the program director and community coordinator to develop outreach and referral networks, and provide training, as needed, to community agencies and health care providers. 14. Regularly visits and communicates with healthcare providers. 15. Required to travel regularly throughout the WIC Service area, to all Community Action Pioneer Valley WIC sites and service locations, and occasionally out of the service area. 16. Maintain strictest confidentiality. 17. Remote work available complying with the agency's policy. 18. Comply with agency and funder's paperwork requirements and procedures. 19. Attend WIC Nutritionist Work Group and Business meetings and other required meetings at The Learning Center. 20. Attend regularly scheduled supervision meetings, team and department meetings, mandatory agency trainings, and participate in professional development activities. 21. Performs related work as required. This does not cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency. Requirements QUALIFICATIONS/SKILLS We invite individuals with lived experience who are part of communities that have been historically denied a full opportunity in aspects of economic, social, and civic life to apply. These communities include, but are not limited to, BIPOC, LGBTQIA2S, persons with disabilities, and persons adversely impacted by multigenerational poverty or other inequality. The ideal candidate will demonstrate the following competencies:? Supervision and leading diverse teams. Interpersonal communication - verbal and written; in-person and phone. Conflict resolution, problem-solving, establishing priorities, navigating change. Organizational and attention to detail skills. Program planning and administration. Understanding of data capture and tracking methods. Work collaboratively across different grant requirements to accomplish shared goals and outcomes. Promote equity by deconstructing barriers to a racially just system.? Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations. Key Knowledge and Experience: Knowledge of social services, advocacy, and navigating resources. Knowledge of Franklin and Hampshire counties and North Quabbin regional organizations and resources. Experience in nutrition counseling Experience working with marginalized communities and individuals with low incomes. Experience thinking creatively and strategically, setting program goals and steps to achieve them. Experience with data management, data capture, tracking methods and analysis for outcome measurements. Adapt to changing priorities and demonstrate close attention to details. Proficient computer skills (Microsoft Suite and databases). Licensure with the Board of Registration of Dietitians and Nutritionists. Be a Certified Lactation Counselor or completion of course and passing of CLC exam (or similar certification) within 1 year of hire To Qualify Minimum Qualifications/Transferable Skills: One of the following: Registered Dietitian with one year of post-graduate community nutrition experience or Bachelor's degree in public health nutrition, nutrition, or nutrition education, and two years of post-graduate community nutrition experience, or Master's degree in public health nutrition, nutrition, foods and nutrition, or nutrition education, and one year of post-graduate community nutrition experience. 2. One year of supervisory experience We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Requires sitting for extended periods. * Working in an office environment. * Some bending and stretching required. * Extensive use of telephone required. * Manual dexterity required for use of calculator and computer keyboard. * Must be able to lift from 20 - 30 lbs. * Specific vision abilities required by this job include vision, color vision and the ability to adjust focus. * The work environment includes indoor office environments or comparable spaces, and community spaces, with occasional exposure to outdoor weather when traveling to outreach or meeting sites. The noise level varies by site. AA/EOE/ADA Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a safe driving record and ability to be covered under Community Action's non-owned and hired vehicle policy. Salary Description The salary range is $27.57-$29.26/hr
    $27.6-29.3 hourly 4d ago
  • Coordinator II, Performance Monitoring

    Cardinal Health 4.4company rating

    Boston, MA jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.4-26.4 hourly 5d ago
  • VITA Tax Program Scheduler (37.50 hr/wk, seasonal Dec-April)

    Community Action of The Franklin, Hampshire, and North Quabbin Regions, Inc. 3.8company rating

    Greenfield Town, MA jobs

    DEPARTMENT: Community Services: Money Matters Tax Program Scheduler POSITION CLASSIFICATION: Non-exempt: Temporary, (Mid November - Mid April) position, 20-30 hours/week (hours vary in Nov, Dec & April) SUPERVISOR: Money Matters Coordinator POSITION SUMMARY: Community Action's Tax Scheduler will be responsible for answering the phone for Community Action Pioneer Valley's Free Tax Assistance Program (VITA), conducting phone eligibility screening and scheduling virtual and in-person tax preparation appointments. Call volume is high and the Scheduler will screen approximately 900 households during the tax season. Responsibilities also include recording call data into Excel and agency databases, utilizing Outlook Calendar and AppToto appointment software, preparing mailings, helping to follow-up with taxpayers, data entry and other duties as assigned by the Program Coordinator. Training in VITA advanced tax preparation will be provided with a requirement to become certified within the first 30 days. Evening and weekend hours may be required during tax season. ESSENTIAL RESPONSIBILITIES Answer and respond to a high volume of phone and electronic messages efficiently and promptly. Manage all aspects of scheduling for the tax program including initial contact, screening for eligibility, appointment reminders, cancellations and ensuring the maximum number of participants are scheduled and prepared for their appointment. Assist with maintaining VITA-specific customer relationship software used for virtual tax clinics. Assist Tax Team in various activities to prepare for the tax season including mailings, preparing materials for volunteers and other duties. Maintain taxpayer files and enter data into Excel and agency database for reporting purposes. Ensure required data entry and reporting is completed in an accurate and timely manner in accordance with program guidelines. Maintain high level of customer service following Community Action's established Customer Service Standards and all applicable guidelines set forth by the program. Remote work from home will be assigned and determined by the Money Matters Coordinator; when schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties during standard service/agency hours. Required to work in the evening and weekends occasionally Comply with agency and funders' paperwork requirements and procedures. Attend all required staff meetings, supervision, training and contractual meetings. Attend mandatory agency trainings and other relevant trainings. Participate in professional development activities and team meetings. Maintain strictest confidentiality. Perform related work as required. This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. AA/EOE/ADA Requirements ESSENTIAL QUALIFICATIONS High School Diploma or Equivalency 3 years' experience in office-related and customer service functions. Ability to complete online training and IRS certification in advanced tax preparation. Familiarity with taxes preferred. Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education Bilingual/bicultural (Spanish/English) preferred SKILLS REQUIRED Proficient computer skills, including using a mouse, email, Microsoft office products (Word, Excel) Demonstrated proficiency with Excel and on-line calendar software (Outlook) Strong people skills including outreach, customer service, and maintaining positive relationships both in person and over the phone. Ability to explain and interpret basic tax law to volunteers and taxpayers. (Training and resources provided). Excellent attention to detail and ability to follow through a multi-step process with consistency and accuracy. Excellent organizational skills to handle multiple tasks in a fast-paced environment. Ability to work independently and as an effective team member. Dependability and flexibility. Ability to maintain confidentiality of customer information. Understanding of data capture and tracking methods. Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working in a fast-paced environment. Requires sitting for long periods of time. Working in an office environment. Some bending and stretching required. Extensive use of telephone required. Some lifting required 20-40 lbs. Manual dexterity required for use of calculator and computer keyboard. Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a good driving record and ability to be covered under Community Action's non-owned and hired vehicle policy.
    $66k-89k yearly est. 21d ago
  • Non-Acute Pharmaceutical Sales Specialist

    Cardinal Health 4.4company rating

    Boston, MA jobs

    **This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. **_Responsibilities:_** + Wins and retains new business in assigned sales region. + Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts. + Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. + Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Qualifications:_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of account management or sales experience, preferred + Strong communication and organizational skills + Strong working knowledge of Microsoft Excel and Outlook + Experience using Salesforce or other CRM systems, preferred **Anticipated pay range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan & employer match + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-JC1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 13d ago

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