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Valley National Bank jobs in New York, NY

- 173 jobs
  • Sr Customer Care Specialist (Call Center)

    Valley National Bank 4.9company rating

    Valley National Bank job in Wayne, NJ

    Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience. Answer high volume of phone calls, respond to emails through various communication channels from clients regarding balances, transactions, debit card usage/limits, credit card, online payment channels, fraud review Internet Banking and other general and specific banking queries. Maintain proficient knowledge of Bank products and services with the ability to educate customers on such, and cross sell various products and services. Primary focus, concentration and ownership of the consumer online banking and mobile application issues to resolutions and escalate unresolved cases through proper channels, while adequately documenting and updating cases and/or reports. Contributes to the success of the team by maintaining service commitments. Develop referrals from prospects calling to inquire on bank products and services. Actively participate in process improvement efforts by assisting in the testing of new functionality and provide input related to user experience. Prepare written responses and/or verbal to inquiries, complaints, observations, etc. via letter, email, chat, social media or other methods of communication. Monitor the bank's social meida inbox to detect and respond to customer and prospect inquiries, feedback and complaints via direct messages, comments, and posts. Provide timely and accurate responses to customer inquiries, complaints, observations, etc. addressing concerns, answering questions, and offering assistance through the bank's official social media accounts and ensuring activities and responses align with the brand's voice, policies, and compliance guidelines. Research and collaborate with other departments to create strategies and coordinate appropriate actions and responses. Maintain a positive on-line presence while troubleshooting and resolving complaints. Promote brand consistency. Provide operational and technical support for various digital banking products such as Consumer Online Banking, Mobile Banking, Bill Pay, Card Management, Zelle, Transfer Now, Money Management, Paperless Statements Mobile Deposit and business Remote Deposit Capture.
    $28k-32k yearly est. 11h ago
  • Credit Risk Analyst

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in New York, NY

    Responsibilities include but are not limited to: * Maintains oversight via internal reporting and dashboards of all ongoing portfolio monitoring requirements and client deliverables as well as compliance with all terms of the loan agreement including (i) financial reporting, (ii) covenant compliance, (iii) collateral monitoring, (iv) required third party reports, (v) annual reviews, and (vi) maturing loans and lines of credit. In coordination with the business team, coordinates client follow up as needed for account monitoring and administration. * Validates and analyzes reports such as financial statements, borrowing base certificates, collateral field examinations, appraisals, engineering reports, etc. to verify compliance. Completes financial statement spreads and cash flow analysis, performs collateral analysis, and conducts research on industries/markets. Escalates issues to appropriate levels and develops action plans as necessary. * Ensures credits are accurately risk rated and are properly monitored and reported. * Collaborates on preparation of all required quarterly reports and analysis including Criticized Loan Monitoring Reports as well as other portfolio management reports as required. * Underwrites new prospective transactions as well as renewals, extensions, increases, and material modifications and amendments for existing clients. * Participates in external client meetings as well as internal deal team discussions and approval discussions with senior management. * Performs the required due diligence and analysis, produces the credit presentation in accordance with guidelines and policy while ensuring timely completion of the underwriting, and presents credit requests to the required level of credit authority. * Participates in special projects and requests related to the management of the portfolio. Required Skills: * Knowledge of credit underwriting, financial accounting and loan documentation. * Knowledge of how a deal should be structured and comfortability with conversing this structure to lenders. * Proficient computer skills using Microsoft Word, Excel and Outlook. * Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers. * Ability to manage time efficiently. * Strong mathematical skills. * Proficient credit skills. * Strong administrative skills. * Ability to write reports and business correspondence. * Ability to effectively present information and respond to questions. Required Experience: * High School diploma or GED. * Minimum of 3 years of experience in a commercial lending environment in a credit-oriented and underwriting position. Preferred Experience: * Bachelor's degree and completion of a formal credit training program.
    $82k-101k yearly est. 3d ago
  • Commercial Credit Associate CRE

    M&T Bank 4.7company rating

    New York, NY job

    The Commercial Credit Associate plays a pivotal role in assessing and managing credit risk for commercial real estate clients at M&T Bank. This position involves analyzing financial statements, monitoring loan portfolio, and ensuring compliance with credit policies and regulatory requirements. This role serves as a critical link between relationship managers (RM) and credit risk management to facilitate sound lending decisions and portfolio management. **Primary Responsibilities:** + Facilitate the credit needs of customers by underwriting new requests and material modifications from deal screen through approval and for the life of the loan. This analysis may include recommending adding or removing conditions. Will work with senior team members on more challenging complex transactions/account coverage. + Manage the ongoing credit risk of existing loan portfolios through continuous credit monitoring (CCM) activities enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes, but is not limited to, annual reviews, interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. + Review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. + Analyze financial information and related materials and complete the credit analyses for the Bank's commercial transactions. Written analyses to include an independent credit quality assessment with well-supported risk rating, identification of and description of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues of respective deals. + Make appropriate structure recommendations based on an analysis and evaluation of scenarios including the company's case, bank's base case and a downside case. + As part of managing the ongoing credit risk of existing portfolios, identify suspicious activity and activity that may be contrary to customer's interest. + Partner proactively with relationship managers (RM) and be intimately involved throughout the deal process, from deal screen through approval and for the life of the loan to maintain timely and accurate risk ratings for a portfolio of commercial credits. Spread financial statements and prepare financial models designed to sensitize various conditions impacting the proposed transaction. + Prepare cash flow, collateral schedules, covenant sensitivity calculations, financial models, and guarantor statement analysis as appropriate. + Attend client/prospect calls with RMs to gain a thorough understanding of the client/prospect and their business to effectively analyze and underwrite the proposed transaction. Based on underwriting parameters, recommend the risk rating. + Prepare summary, present facts, and offers opinions concerning credit-worthiness. Present analysis or address questions during credit request discussions or committee presentations. + Ensure credit policy compliance by verifying adherence of underwriting to the Commercial Credit Policy and commenting on any risk associated with non-compliance. + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** Commercial Credit is responsible for the credit delivery of the Bank's commercial real estate clients throughout the credit lifecycle. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. Position is a development account coverage role and will work with senior team members on more challenging complex transactions. The position interacts with commercial banking RMs throughout the bank's footprint and industry verticals as well as other internal personnel on typical credit approvals. Customer interaction is expected. Works independently with limited supervision. Ability to lead a transaction execution team in partnership with a Commercial Credit Analyst. **Supervisory/Managerial Responsibilities:** Input into the development of and training of junior/newly hired Analysts. **Education and Experience Required:** Bachelor's degree in Accounting, Finance, Economics or related field and at least 4 years' experience in commercial credit, public accounting, and financial statement analysis. In lieu of a degree, a combined minimum 8 years' higher education and work experience to include at least 4 years' experience in commercial credit, public accounting, financial statement preparation/analysis or other financial analysis. Strong verbal and written communication skills. Strong analytical skills with proficiency in financial modeling and analysis of credit metrics. Ability to calculate and interpret financial ratios, analyze data, and complete trend analysis. Familiarity with legal documents and how to efficiently understand structural elements. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with a high level of accuracy. Strong organizational and time management skills. Ability to work independently and as a part of a team. Customer focused with strong interpersonal skills. Proficiency with Microsoft Office. **Education and Experience Preferred:** Experience with Capital IQ, FactSet, and Bloomberg. Commercial Real Estate. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $104,700.00 - $174,500.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** New York, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
    $104.7k-174.5k yearly 11d ago
  • Commercial Credit Lead, Affordable Housing

    M&T Bank 4.7company rating

    New York, NY job

    The Commercial Credit Lead plays a vital role in assessing and managing credit risk for commercial clients at M&T Bank. This individual contributor client facing position involves analyzing financial statement, structuring credit solutions, negotiating legal documents, and obtaining credit approval while ensuring compliance with credit policies and regulatory requirements. The Commercial Credit Lead manages a transaction team and collaborates closely with relationship managers (RM), risk officers, and other stakeholders to facilitate sound credit decisions and maintain portfolio quality. Primary Responsibilities: • Facilitate the credit needs of customers by underwriting new requests and material modifications from deal screen through approval and for the life of the loan. This analysis may include recommending adding or removing conditions. • Manage the ongoing credit risk of existing loan portfolios through continuous credit monitoring (CCM) activities enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes but is not limited to annual reviews (and Portfolio Loan Reviews and Guarantor Assessments), interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. Review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information, and coordinate gathering of such information. • Analyze financial information and related materials and complete the credit analyses for the Bank's commercial transactions. Written analyses to include an independent credit quality assessment with well-supported risk rating, identification of and description of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues of respective deals. • Make appropriate structure recommendations based on an analysis and evaluation of scenarios including the company's case, bank's base case and a downside case. • As part of managing the ongoing credit risk of existing portfolios, identify suspicious activity and activity that may be contrary to customer's interest. • Partner proactively with relationship managers and internal stakeholders, and be intimately involved throughout the deal process, from deal screen through approval and for the life of the loan to maintain timely and accurate risk ratings for a portfolio of commercial credits. • Spread financial statements and prepare financial models designed to sensitize various conditions impacting the proposed transaction. • Prepare cash flow, collateral schedules, covenant sensitivity calculations, financial models, and guarantor statement analysis as appropriate. • Attend client/prospect calls with RMs to gain a thorough understanding of the client/prospect and their business to effectively analyze and underwrite the proposed transaction. Based on underwriting parameters, recommend the risk rating. • Prepare summary, present facts, and offer opinions concerning creditworthiness. • Propose the structure of loan requests, where appropriate, to include suggestions on terms, conditions, collateral, and guarantors. • Display deep understanding of financial regulatory environment as it applies to underwriting most forms of commercial credit transactions. • Ensure credit policy compliance by verifying adherence of underwriting to the Commercial Credit Policy, and evaluating any risk associated with non-compliance. • Present analysis or address questions during credit request discussions or committee presentations. • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Complete other related duties as assigned. Scope of Responsibilities: Commercial Credit is responsible for the credit delivery of the Bank's commercial clients. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. The position interacts with commercial banking RMs and sales leadership throughout the bank's footprint and industry verticals, as well as other internal personnel, on credit approvals for the largest, most complex, and/or specialized loans. Customer interaction is expected. Works independently with minimal supervision. Ability to efficiently lead the transaction execution team comprised of an Associate and/or an Analyst. Supervisory/Managerial Responsibilities: of junior/newly hired Analysts and Associates. Education and Experience Required: Bachelor's degree in Accounting, Finance or related field and 7 years' experience in complex credit underwriting, specialty underwriting, or other complex financial analysis role. In lieu of degree, a combined minimum 11 years' higher education and work experience, to include 7 years' experience in complex credit underwriting, specialty underwriting, or other complex financial analysis role. Excellent analytical skills with a high level of proficiency in financial modeling and analysis of credit transactions / structures. Ability to calculate and interpret financial ratios, analyze data, and complete trend analysis to understand and minimize credit risks. Proficient with legal documentation including experience and skill in negotiating legal documentation and the ability to structure transactions independently. Excellent verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail and high level of accuracy. Ability to work independently and as a part of a team. Strong organizational and time management skills. Customer focused with strong interpersonal and relationship building skills. Proficiency in Microsoft Office. Education and Experience Preferred: Experience in affordable housing, construction lending and commercial real estate. Ability to efficiently lead the transaction execution team comprised of an Associate and/or an Analyst. Experience with Salesforce based deal/relationship management tools. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $141,158.46 - $235,264.10 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationNew York, New York, United States of America
    $141.2k-235.3k yearly Auto-Apply 60d+ ago
  • Vice President, Investment Banking

    Fifth Third Bank, N.A 4.6company rating

    New York, NY job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide leadership in the pitching and execution of M&A and Strategic Advisory engagements while providing support to IB's Sr. Managing Director in the day to day management of the team's Associates and Analysts to ensure that junior resources are allocated appropriately across the groups projects and that the high-priority projects are getting the appropriate attention. The Principal, Investment Banking, will play a leadership role in the evolution and development of the groups modeling and analytical capabilities with limited supervision will be responsible for ensuring that the team is creating and delivering high-quality analysis and materials. For IB M&A and Strategic Advisory engagements, the Principal , Investment Banking, will be the point person in the creation of high-impact pitch materials and will run the execution process including the creation of financial models, writing of the CIM and other materials, and the regular contact with our client and the list of qualified buyers. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Understand and evaluate complex financial models.. Perform complex financial analysis.. Create high-impact presentation materials using PowerPoint, Excel, Word, and other relevant software programs.. Work well as part of a team in a high stress environment.. Develop good working relationships with peers and seniors in Capital Markets and the rest of the organization.. Manage priorities while working on a number of high-priority opportunities simultaneously.. A strong background in credit and corporate finance and the ability to apply that knowledge to IB projects.. Serve as support to the Managing Directors and be capable of making internal and external IB presentations to support the efforts of the Managing Directors on the team.. Interact independently with all important constituencies in the course of the execution of an M&A or Strategic Advisory assignment SUPERVISORY RESPONSIBILITIES: Direct day to day supervision of the IB Associates and Analysts. Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; identifying and developing appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE & SKILLS REQUIRED:. 7 - 10 years of experience in Investment Banking. . Strong corporate finance and credit skills.. Proven track record of success in working as a part of a team to originate, and close complex financial transactions.. Proven ability to pitch, win and execute M&A engagements.. Excellent presentation skills, both oral and written.. Strong relationship building skills.. The ability to interact effectively with senior executives inside and outside our organization.. Expertise in one or more industries.. BA/BS in Finance/Accounting/Economics (MBA strongly preferred). Securities Industry Essentials (SIE), Series 79 license, and Series 63 license required. At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits. Benefits: Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter. Compensation: The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Vice President, Investment Banking At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cleveland, Ohio 44114 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $147k-199k yearly est. 60d+ ago
  • Associate- Tech, Media and Telecom Portfolio Manager

    Huntington National Bank 4.4company rating

    New York, NY job

    Huntington's Technology, Media and Telecom ("TMT") team is a fast-growing, nationally mandated, and dynamic Specialty Vertical within Huntington's Commercial Bank. The TMT team is a leading provider of financing solutions to technology, media and telecommunications companies and is made up of 13 seasoned bankers with deep sector knowledge. As a result of the TMT team's robust growth, it is seeking to add an Associate - Portfolio Manager who is capable of leading and supporting the execution on new transactions while managing a dynamic portfolio of credits across the tech, media and telecom space. In addition to a broad TMT background, the ideal candidate should have Entertainment or Film / Music Finance experience, given the TMT vertical's expansion into these sectors. This is an opportunity to join an entrepreneurial team that is in full growth mode, having grown the portfolio by more than 10x over the last 4 years. The Associate - Portfolio Manager will successfully leverage their experience to help drive the TMT vertical forward through concise and thorough underwriting and portfolio management, while also assisting in the coaching and development of junior talent. A successful candidate should be able to produce timely, high quality & detailed underwriting work product in a concise, consistent and efficient format. The Portfolio Manager should be able to successfully explain complex technology, media and telecom sectors in an easy-to-understand way to a broader audience while appropriately addressing key risks & mitigants, credit policy exceptions, and regulatory designations within underwriting documents of record. A successful candidate will actively participate in key transaction discussions with all stakeholders including the borrower, agent banks, credit, etc., while demonstrating command of the subject matter. The Portfolio Manager role is client facing, and the candidate should be comfortable with engaging clients for both diligence and prospecting alongside the Relationship Manager. Please note: This position is open to remote work, but preferred location is New York, NY. Duties and Responsibilities: Underwriting + PMs are expected to leverage their experience to help drive the TMT vertical forward through concise and thorough underwriting. + Drive an efficient process with early identification of key milestones and adherence to deadlines. Includes credit adjudication, legal review, and appropriate collaboration in closing and onboarding. + Produce timely, high quality & detailed underwriting work product for credits to include borrowers who are public, private, investment grade, non-investment grade and highly leveraged. + PMs are able to successfully explain complex technology, media and telecom businesses and products in an easy-to-understand way to a broader audience. + Maintain a proactive approach to addressing questions and comments arising during underwriting, including interactions with agent banks or clients, as applicable. + Identify and appropriately address key risks & mitigants, credit policy exceptions & variances and regulatory designations within underwriting documents of record. + Ability to maintain a lead role in the deal process, as well as the ability to collaborate in a supporting role as part of a deal team. Actively participate in key transaction discussions, demonstrating command of subject matter. Effective presentation dialogue, including prepared remarks and Q&A. Formats include credit committees, portfolio reviews, etc. + Establish and maintain an appropriate understanding of portfolio returns. Assist in identifying potential cross-sell opportunities, and partner with the RM in assessing and formulating deal strategy. Portfolio Management: + Timely recognition and communication of adverse change in a borrowers' risk profile and escalation of challenges. Proactive recognition and communication of portfolio insights in a timely manner, including deterioration or developing risks, emerging credit trends, etc. + Ensure quality, timeliness and accuracy of portfolio monitoring and maintenance activities including risk ratings, annual reviews, portfolio reviews, product line requests & renewals. + Demonstrate effective presentation dialogue, including prepared remarks and Q&A. Team Accountability/Performance: + Proactive management of workflow and pipeline. Focus on adherence to internal and external deadlines. + Build and maintain working relationships with RM team, credit team and key product partners. + Build and maintain relationships with supporting teams (Loan Closers, Credit Review, Legal, etc.). Maintain ongoing dialogue as appropriate in support of business efficiency. + Prompt and thorough responses related to examinations, including both internal audit and external regulators. + Develop and/or maintain a thorough understanding of the technology, media and telecom industry characteristics including but not limited to demand drivers, cyclicality, competitive landscape, etc., and provide relevant updates / serve as the Subject Matter Expert. Attend industry conferences and bank meetings / client calls to remain abreast of an ever-changing industry. + Active engagement and participation in projects and work streams. Basic Qualifications and Skills: + 3+ years of commercial portfolio management experience + 2+ Technology, Media or Telecomm (TMT) finance related experience required + Bachelor's degree required Preferred Qualifications: + 3-5 years of TMT Portfolio Management. Entertainment or Film / Music Finance experience preferred + MBA or Master's degree in related field of study + Formal credit training + Experience at a large national, international, or super regional bank Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $77,000.00 - $161,000.00 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $77k-161k yearly 60d+ ago
  • Mortgage Originator- Paramus-1

    M&T Bank 4.7company rating

    Paramus, NJ job

    Primarily responsible for working with customers interested in identifying and obtaining permanent FHA/VA and conventional mortgage loans and other residential mortgage programs that best meet the customer's financial needs and objectives, and adhering to the requirements of federal registration under the SAFE Act. Primary Responsibilities: Interviews applicants to collect and analyze information regarding their income, assets, debts and credit data as well as their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk; obtains and analyzes pertinent financial and credit data. Independently assesses applicant's credit worthiness. Has authority to issue pre-qualification statement of borrowers' eligibility. Determines which products best meet the customer's needs and financial circumstances and advises potential borrowers regarding the advantages and disadvantages of different financial products and the most appropriate mortgage loan programs. Makes recommendations to customers regarding other bank products or to alternative lending vehicles, as needed. Cultivates new mortgage business. Markets, services and promotes the bank's mortgage products. This includes the solicitation of residential first mortgages through contacts with Realtors, builders, and developers. May be required to travel to and work at prospective customers' homes or business locations. Follows-up on potential customers via travel or telephone. Negotiates terms and conditions of loan with mortgagors. Has authority to bind the bank in connection therewith. Ensures lending compliance with all origination procedures including bank policies and procedures and regulatory requirements. Advises management on effective compliance strategies and potential modifications to corporate operating policies where appropriate to ensure ongoing regulatory compliance. Independently monitors trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both private and government-insured mortgages. Represents the bank in the community and related functions to identify, develop and promote additional business. May present seminars to general public and real estate agents to promote additional business and community outreach. Scope of Responsibilities: The incumbent always works under limited supervision, sometimes away from the office. The position requires extensive external contacts (potential and existing customers, Realtors, etc.), as well as internal contacts (other Bank personnel) primarily on sales calls outside the office. Will interact with individuals and teams internally and within the community assigned, developing new relationships and maintaining existing relationships Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Education and Experience Required: Associates degree and 2 years sales experience, OR in lieu of a degree, A combined minimum of 4 years higher education and/or relevant work experience, including a minimum of 2 years sales experience. Thorough knowledge of FHA/VA regulations, conventional loan requirements and real estate law. Education and Experience Preferred: Technical Skills General knowledge of personal computers and software programs utilized by Residential Mortgage Department Proven sales ability. Strong mathematical skills. Self-motivated, well-organized individual. Excellent verbal and written communication skills. Ability to interact with individuals at all income levels and peers in a professional manner. Demonstrated ability to work independently and to follow through on details to completion. Ability to work under critical time constraints. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation for this role is based on commission - a draw will be advanced. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationParamus, New Jersey, United States of America
    $43k-71k yearly est. Auto-Apply 60d+ ago
  • Assistant General Counsel - Consumer Banking

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in New York, NY

    Responsibilities include but are not limited to: * Provide subject matter expertise, guidance and support to assigned clients in lines of business or functional areas. * Monitor changes in laws relevant to clients and assist them in understanding the implications for their areas. * Collaborate with business partners to address the legal requirements for policies, procedures, and documentation. * Prepare and update templates, checklists, correspondence, bank forms and agreements. Review proposed changes and documentation prepared by clients. * Negotiate with third parties as needed. * Support strategic initiatives and new products and services for the bank. Required Skills: * Comprehensive knowledge of and experience with federal, state, and local laws and regulations. * Ability to handle multiple projects, priorities, and stakeholders efficiently and effectively. * Ability to work collaboratively with members of executive and senior management, the legal team, and other colleagues. * Excellent verbal and written communication and document drafting skills. * Impeccable attention to detail in applying principles of legal and logical thinking to a wide variety of intellectual and practical problems. * Superior skill to read analyze and interpret complex documents, laws and regulations. Required Experience: * J.D. degree from an accredited law school, with a minimum of 5 years of applicable hands-on experience. Preferred Experience: * A combination of experience gained through law firm practice and in-house counsel work in a financial services organization.
    $78k-110k yearly est. 54d ago
  • FCC Technology Software Engineer

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in New York, NY

    Responsibilities include but are not limited to: * Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne in Non-Prod environment * Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, ActOne Designer configuration, etc. * Develop functional and technical requirements to be reviewed by FCC business and technology stakeholders * Develop data requirements for new models and external alert ingestion processes Implement new FCC solutions supporting AML, OFAC and Fraud * Work with other technology teams across the enterprise to ensure common direction and compliance * Research and provide guidance on new and emerging technologies and architectural standards focusing on model tuning and optimization of Actimize models * Support FCC director/manager in all aspects of application design, development, implementation and maintenance of Actimize solutions and other FCC applications * Utilize a thorough understanding of available technology, tools, and existing designs to recommend process enhancements. * Perform data analysis required for segmentation and model tuning of Anti-Money Laundering and Customer Risk Rating models. This includes below and above the line threshold analysis and generation of sample alerts for investigation review Required Skills: * Advance knowledge on implementation of Actimize AIS 4.x, ActOne 6.x, 10.x, SAM 10.x, CDD 10.x, CTR 3.x platform and solutions. Experience various Fraud and List Screening solutions is a plus. * Knowledge of automated scheduling tools such as Control-M or Task Scheduler * Have working experience in programming using Java/J2EE and Python * Candidate must be well knowledgeable both technical and business side Actimize AML solutions and process (E.g. Database components, AIS Components, user investigation process or workflow, etc.) Required Experience: * Bachelor's degree in computer science, Engineering, Information Technology, or related technical field, and minimum 5 years of experience working in financial service industry in the breadth of Anti-Money Laundering, Currency Transaction Reporting, Name/Message Screening and Fraud. * Must have a minimum of 3 years' experience in executing various phases of end-to-end Actimize SAM, CDD, and CTR Solution implementation that includes business requirements gathering, technical design definition, solution installation and upgrade, configuration, test case creation and execution, and production deployment. * In-depth experience on AML scenario design and tuning that includes activities such as data profiling and quality analysis, performing statistical analysis on account and customer monthly transactions that will be used for baseline thresholds discovery and analysis. * Experience in data integration through real-time (E.g. MQ, Web Services) or batch (E.g. Extract, Transform and Load process) with various source systems such as Miser, ACH Plus and Pay Plus. * Experience with Change Management, Incident Management and Problem Management routines. * Experience in writing functional and technical design requirements. Preferred Experience: * Experience working in advisory and technology consulting, focusing on AML, KYC/CDD and OFAC areas is a plus.
    $100k-120k yearly est. 54d ago
  • Private Bank Associate

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in New York, NY

    Responsibilities include but are not limited to: * Provide excellent service to International Private Banking clients in a professional manner and ensure a personalized client experience at each touch point. * Customize account opening documentation for the client's review and signature, understanding how the client type, client risk, and product type play a role in preparation. * Verify client instructions and prepare appropriate documentation in a timely fashion to facilitate the execution of transactions and coordinate the process flow by partnering with internal business units and follow up until completion. * Review and complete the KYC process and minimize the touch points between the client and the bank by understanding the documentation requirements across all entity types. * Act on client instructions, inquiries, requests, voicemails and issues in a timely fashion and facilitate the processing of transactions in an accurate manner to help maintain client relationships. * Work with credit team on new and existing loan requests, complete ROE models, submit payoff request and answer inquiries on loan details. * Monitor client's daily transactions and inform Banking team of potential issues, possible fraud or unexpected activity that is not in line with the customer's standard instructions. Required Skills: * Client service oriented with a high level of professional and personal integrity; demonstrate a positive and optimistic perspective during each client interaction. * Clear written and verbal communication skills in English and Spanish. * Strong work ethic with ownership of tasks to completion. * Detail oriented with excellent organizational skills. * Strong problem resolution skills with the ability to draw the correct conclusions. * Strong time management skills with a keen sense of urgency and the ability to prioritize workload. * Perform effectively, efficiently and professionally within a team, with business partners, colleagues, and all levels of staff and management. Required Experience: * High School diploma or GED. * Minimum of 2 years private banking or customer service experience. Preferred Experience: * Bachelor's degree in a related business field
    $47k-62k yearly est. 8d ago
  • Virtual Small Business Banker

    Valley National Bank 4.9company rating

    Valley National Bank job in Fairfield, NJ

    Responsibilities include but are not limited to: Represents the bank in partnering to conduct active prospect interviews and onboarding as well as existing customer relationship expansion with Small Business Clients (-$5MM revenue). Position is designed to lead and assist in the generation of new loans, deposits, treasury and other related business for the line of business while meeting the Bank's existing and prospective business customer's needs. Assists and reviews applications and required documentation to fully understand the clients financial situation. Manage relationships with small business banking clients through service and support such as overseeing maintenance of client accounts, problem resolution and periodic relationship reviews ensuring a quality client experience. Acts as an expert advisor to the small business owner on financial management covering a full range of financial products and services including deposits, loans, credit cards, treasury services, insurance and investments. Develop strong professional relationships with other Bank department associates as well as supplemental business lines and vendors to cross sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships. Facilities on-line meetings with client, branch referrer, Treasury, FiServ, ADP, Wealth and other partners within the bank to further deepen cross-selling efforts. Refers lending opportunities to bank partners. Participates in civic and community activities to promote the Bank's diverse products and services, maintain professional network relationships and strengthen community ties. Serves on CRA Board or committee to help strengthen communities and meet Bank's CRA objectives. Educate the borrower on business line process, structure, and set expectations.
    $49k-60k yearly est. 11h ago
  • Managing Director - Warehouse Lending

    Huntington National Bank 4.4company rating

    New York, NY job

    The Managing Director - Warehouse Lending for CSG - Corporate Mortgage Finance Group, will be an integral component to the building out of the Corporate Mortgage Finance Group vertical for Huntington Bank and will serve as a point person in determining the customer's needs, meeting them through the seamless delivery of the bank's products, services and associated resources. You will manage an assigned team of Relationship Manager/Bankers as direct reports; personally originate, service and maintain an assigned Commercial Loan Portfolio within the Corporate Mortgage Finance Group; work collaboratively with the group's Banker/RMs, Portfolio Managers and other internal colleagues to support current and prospective client relationship growth. This position reports to the Head of CMFG, or another senior leader determined by the Head of the group. In this role, you will be performing the following responsibilities: Manage a team that includes assigned Relationship Managers and Producing Bankers that deliver on team and personal growth strategies to attract and retain an increasing number of clients for Corporate Mortgage Finance and across the bank. Develop and implement senior management approved team strategy to meet assigned goals, mitigate and maintain risk oversight of the group's credit relationships; operate at a level of proficiency to become a critical member of the management team of the CMF group. Ensure all team members, relationships and transactions in your assigned portfolio are in strategic alignment with the risk profile and credit policies of the Bank, including all front-end guidance and senior management directives. Initiate and deepen client relationships by leveraging capabilities in other areas of the bank (e.g., CSG, commercial banking, capital markets), thereby gaining market share and developing new areas of opportunity across the bank's footprint. Monitor and provide needed analysis, action plans and successful implementation of new and existing credit portfolio to identify trends and opportunities, including but not limited to: Sourcing additional cross-sell and relationship deepening opportunities Stress Testing/Forecasting/Concentration Analysis Macroeconomic and industry evaluations Conduct portfolio reviews with portfolio management and senior management Manage special projects as assigned in coordination with senior management Maintain up-to-date knowledge of market/industry trends and keep management fully informed on all key factors of the bank, the portfolio, client relationships, market trends and the competitive environment. Credit Performance: Responsible for maintaining acceptable levels of credit quality of an assigned team's portfolio consistent with the Bank and CMFG credit policies, procedures, and guidelines. The Team Leader will ensure the following: Satisfactory loan review, audit and OCC review results of all assigned credit relationships. Immediate and concise communication of actual or potential counter-party performance, compliance or facility level credit or operational problems. Effective oversight and active surveillance of assigned facilities, potential or identified deteriorating credit risk profile situations, and actively remain engaged in working through any problem accounts, along with other internal and external parties at management's direction. Non-credit risk management and mitigation, including effective and proper collaboration with other internal team members involved with each specific client relationship Ensure the accurate Risk Grading accuracy of assigned portfolio, and provide timely recommendations of potential re-grades when appropriate. Team Development: Expected to lead, motivate, and manage the team members to higher levels of performance through proactive coaching, mentoring, feedback, and goal setting, including: Develop effective business development and staffing strategies. Hire qualified and competent team members. Proactively manage the performance of under-performing staff. Develop, communicate, and support personal and career development plans for entire staff. Provide performance objectives and feedback to team members on a consistent basis. Appropriately recognizing and rewarding behaviors and results that support the goals and objectives of the business unit and the bank. Properly rewarding team members financially through the approved incentive system, matching compensation with performance results. Build relationships with all LOB leadership to achieve client and organizational growth objectives. Champion the brand and be the voice of the customer. Serve as an advocate for the customer and team. In this role, as a CMF MD Warehouse Lending, you will be performing the following duties and responsibilities: Build relationships and deliver new business development results in the CMFG space. Originate and participate in the structure, underwrite, the closing processes for direct lend bilateral and/or syndicated, complex asset- backed credit facilities, including mortgage warehouse lines, mortgage servicing assets and other mortgage related asset-backed and SPE collateralized credit facilities. Be a key member of an assigned deal team with responsibility for the preparation and successful presentation of credit approval memorandums and recommendations in compliance with CMFG and bank requirements, acceptable to CMFG leadership and the appropriate level of first and second line credit administration. This includes new credit requests, modification requests, annual reviews, renewals, portfolio reviews and criticized asset reviews Review and negotiate loan documentation in consultation with legal counsel, the assigned RM/Banker, Underwriter/Portfolio Manager and CMFG leadership Manage a portfolio of commercial customers in partnership with the assigned UW/Portfolio Manager Manage risk on an ongoing basis by monitoring customer creditworthiness and facility covenant and compliance, adherence to loan terms and general business conditions, etc. Originate, analyze, structure and close profitable loan transactions. Maintain and confirm credit worthiness of customers. Gather, review and track appropriate documentation from applicants. Make appropriate decisions on matters within own authority levels, and appropriately escalate matters needing higher level involvement. Participate in the underwriting of loan requests for new and existing customers. Due diligence would include verifying financial information provided, analyzing financial statements, conducting credit checks and assuring loan meets all policy and regulatory requirements. Promote and cross-sell other bank products and services as appropriate to customer requirements. Keep management fully informed on all key factors of the bank, the portfolio, client relationships, and the competitive environment. Ensure timely and accurate upline communication and visibility of material market and current and prospective client related topics Promote the organization's values, encourage superior performance, and reward revenue growth and productivity through appropriate incentives. Basic Qualifications: Bachelor's Degree 7 or more years of mortgage related asset-backed lending experience. Preferred Qualifications: 10+ years' experience working directly as a Mortgage Finance Relationship Manager with deep subject matter expertise, prior Team Lead experience strongly preferred Proven ability to lead strategic client dialogue and business development efforts. Extensive network of relationships with middle market and large target market clients and potential new hires. Proven ability to generate revenue growth through new client acquisition and cross-selling other banking services, including capital markets, treasury management, wealth management Excellent communication, organization and project management skills and ability to articulate and demonstrate thoughtful rationale in design decisions Ability to analyze corporate financial statements, client business needs and make appropriate recommendations on credit structure and facility terms. Must have knowledge of the Capital Markets (Debt and Equity) and understand how to succeed in a multi-bank/syndicated credit facility environment. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $125,000.00 - $255,000.00 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $125k-255k yearly Auto-Apply 60d+ ago
  • Legal Operations Specialist

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in New York, NY

    Responsibilities include but are not limited to: * Manage list of Panel and approved law firm relationships with Valley. Serve as a key liaison between law firms, internal stakeholders, and third-party vendors. * Act as subject matter expert for Valley's current e-billing system (LegalTracker). Updating information in our matter management system (Legal Tracker) and various excel spreadsheets to reflect the status of each case and project. * Oversee all phases of the EDRM (Electronic Discovery Reference Model), including identification, preservation, collection, processing, review, and production of electronically stored information (ESI). * Monitor the budget by creating dashboards and reports on outside counsel/third-party vendor spend; working with Finance and stakeholders to ensure accurate budget controls. Prepare status reports monthly or as needed, pertaining to outside counsel/vendor expenses; analyze actual and projected costs vs. budgeted amounts, including breakdown of costs by applicable categories. * Develop and manage department processes, policies, procedures, and tools. Develop and implement best practices, workflows, and quality control protocols to ensure defensibility and efficiency. * Manage and maintain sensitive documents with a high level of discretion. * Act as a strategic and trusted partner in the legal team and across business functions. * Provide notary services as needed. Required Skills: * Experience in paralegal and/or legal operations roles, preferably in the banking, wealth management, or finance sectors. * Experience in e-Discovery platforms. * Proven ability to design and implement legal department processes and legal technology systems. * Experience in managing and coordinating law firm relationships. * Strong knowledge of corporate governance, contracts, and legal processes. * Skilled in Microsoft Office Suite, legal research platforms (e.g., Westlaw, LexisNexis), and contract management tools. * Familiarity with legal spend analytics and financial reporting tools. Required Experience: * High School diploma * Minimum of 5 years experience working in public company reporting environment, legal compliance, and cross-functional legal support in an in-house legal department at a bank. Will consider experience with banking matters at a medium to large law firm with banking clients and/or in-house legal department in other industries. Preferred Experience: * Bachelor's degree
    $34k-39k yearly est. 54d ago
  • Indirect Auto Loan Servicing Rep

    Valley National Bank 4.9company rating

    Valley National Bank job in Fairfield, NJ

    Responsibilities include but are not limited to: Review loan documentation to ensure accuracy and completeness including amount, rate, term, vehicle descriptions, signatures and approvals. Discount loans for booking. Compare amount financed to Dealer contract terms and calculate the loan amount financed when there is a difference in the loan approval terms. This includes amount financed, term and interest rate. Book and fund loans. Reconcile daily loans that are booked and funded to be in proof prior to submitting ACH funding file. Resolve customer account issues. Enters loan documentation into Harland, Dealer Track and Route One systems and follow up with auto dealerships for missing or corrected documents. Ensure that loan officers' approval and conditions have been met. Review underwriting exceptions with the Underwriting staff and resolve prior to booking loans. Performs quality control of loans booked to ensure accuracy of set-ups in Miser and Smart Search. Ensure customer information has transferred from Harland system and that loan is booked and funded.
    $48k-68k yearly est. 11h ago
  • Personal Bnkr

    Valley National Bank 4.9company rating

    Valley National Bank job in Passaic, NJ

    Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services. Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e., checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers. Responsible for meeting customer expectations and achieving service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members. Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines. Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits. Assists in community events (i.e., Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs. Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.
    $36k-42k yearly est. 11h ago
  • Market Manager

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in Ridgewood, NJ

    Responsibilities include, but are not limited to: * Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. * Overall responsibility for the financial and operational performance of their branches. * Responsible for the interviewing, hiring, performance evaluation, and disciplinary action for the staff within the branches. * Develops the staff for career opportunities; manages the performance and development of employees within the branch which results in high performance, a team environment and positive employee morale. * Develops market intelligence, communicates and drives the strategic direction and product mix within the market they manage. * Manages and enhances client relationships through coaching and mentoring staff. * Oversees the ABMs in ensuring operational functions of the branch are met including cash control, auditing and compliance requirements. * Builds new and expands existing customer relationships through a consultative approach that requires visiting customers in order to understand their business needs with an expected outcome of growing the deposit base of the branches, increasing product utilization and revenue within the market. * Ensures primary and defined market area retail offices comply with all appropriate regulatory requirements which relate to retail operations and new accounts. * Ensures the staff completes Learning Management System training and attends classes developed by Learning - Development to fulfill the requirements of their position. * Ensures staff complies with all policies, practices and procedures including branch safety. Reports all unsafe activities to Divisional Head and/or Human Resources. * Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks answers and/or provides solutions and follows-up to ensure customer needs have been met. * Directs a proactive approach to customer satisfaction and customer retention. Listens to and fully understands, the internal and external customer's needs. Interacts in an effective and positive manner with customers and co-workers. * Represents the bank in the community and participates in community activities as appropriate. * Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. * May provide divisional sales/leadership support in the absence of Divisional/Special divisional initiatives. Required Skills: * Ability to prioritize, organize and delegate and follow up on assignments. * Ability to manage multiple branches and remote staff. * Ability to effectively present information in one-on-one and small group situations. * Must have excellent verbal, written and interpersonal communication skills. * Ability to present a confident and professional demeanor to establish trust and convey knowledge to the customer and resolve complex customer issues. * An enthusiastic individual who can listen to customer concerns and offer a unique and innovative solutions, weighing customer satisfaction with Bank exposure to loss or fraud. * Proficient computer skills. * Must be self-driven with a positive outlook and can demonstrate confidence, tact, patience, and diplomacy while dealing with customers. Required Experience: * High School diploma or GED and minimum of 5 years related managerial experience with knowledge of branch operations and demonstrated sales - customer service skills. * Bachelor's degree with concentration in accounting, business, finance, economics or related field and knowledge of complex commercial bank branch experience is preferred. * FIS/IBS (Integrated Banking Solutions) preferred.
    $57k-85k yearly est. 30d ago
  • Regulation E Claims Specialist

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in Clifton, NJ

    Responsibilities include but are not limited to: * Investigate customer claims related to unauthorized or erroneous electronic transactions (e.g., debit card, ACH, ATM) in accordance with Regulation E, EFTA, and NACHA guidelines. * Ensure all claims are processed within regulatory timeframes, including provisional credit issuance and final resolution. * Communicate clearly and professionally with customers regarding claim status, required documentation, and resolution outcomes. * Collaborate with internal departments such as Fraud, Risk, Compliance, Customer Service, and Retail to gather supporting evidence and ensure accurate claim adjudication. * Document all investigative steps, findings, and communications in the bank's case management system. * Monitor claim trends and escalate suspicious activity or potential fraud to the appropriate teams. * Stay current on changes to Reg E, NACHA rules, and other relevant banking regulations. * Participate in audits and compliance reviews related to claims handling and Reg E adherence. Required Skills: * Strong understanding of banking operations, fraud detection, and consumer protection laws. In-depth understanding of Regulation E, EFTA, and electronic payment systems. Familiarity with banking platforms, dispute resolution systems, and fraud detection tools. Strong analytical, problem-solving, and decision-making skills. Excellent written and verbal communication skills. Ability to manage multiple cases and meet strict deadlines. Required Experience: * High School diploma or GED and minimum of 2 years of experience in banking operations, fraud investigations, or claims processing. Preferred Experience: * Bachelor's degree in a related field and direct experience handling Reg E claims.
    $41k-49k yearly est. 37d ago
  • Retail Associate Trainee (Entry Level Retail Banker)

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in Paterson, NJ

    Responsibilities include, but are not limited to: * Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. * Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. * Sells money orders and cashiers' checks. * Performs duties related to processing or balancing individual cash box and the office work as necessary or assigned. Files signature cards and completing end of the day proof. Maintain and balance a cash box. * Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines. * Responsible for meeting customer expectations, achieving service quality standards and mystery shop expectations. * Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. * Actively participates in and completes required training and development experiences. Required Skills: * Excellent verbal and written communication. * Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. * Strong analytical, problem solving, and decision-making skills. * Detail oriented, strong organizational skills, and high degree of accuracy. * Ability to handle multiple projects simultaneously. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. * Provides strong Customer Service Skills with the ability to engage customers in conversation regarding products and services. * The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions. * Proficient computer skills. Required Experience: * High School Diploma or GED and any experience dealing with the public. * Prior cash handling and/or customer service experience preferred.
    $29k-33k yearly est. 4d ago
  • Portfolio Underwriter

    Valley National Bank 4.9company rating

    Valley National Bank job in Wayne, NJ

    Responsibilities include but are not limited to: Comprehensive review of collateral and all property elements. Ensure portfolio and investor compliance. Ensure credit policy and procedures are followed. Generate self employed income through tax return analysis. Clearly document underwriting decision. Prepare customer commitments to be issued detailing additional conditions.
    $37k-48k yearly est. 11h ago
  • Staff Appraiser - Commercial

    Valley National Bancorp 4.9company rating

    Valley National Bancorp job in Wayne, NJ

    Responsibilities include but are not limited to: * Maintain contact with various departments to resolve problems relative to requests for appraisal work. * Monitor and evaluate the impact of changes in the commercial appraisal profession and recommend changes in official Valley National Bank Appraisal policies and procedures as appropriate. * Responsible for processing appraisal requests and customer billing to ensure that the skill level of outside fee appraisers is sufficient and that the fee quotes are reasonable. * Review appraisals to ensure that the methodology, market data and analysis are reasonable and that the report conforms to USPAP and Valley National Bank standards. * Travel to properties for primary inspections as well as Field Construction Inspections. * Search, Set-up and review of new appraisal firms for FF-E and Business Valuations for new territories which the bank has expanded into. * Make specific recommendations for the addition of Commercial and Special-Use Property Appraisers to Valley National Bank's Approved Appraiser List. * Perform appraisals for various departments within the bank, including the commercial loan department for Quality Control Purposes and validation of samples. These appraisals are performed monthly on a sample group of closed loans to meet underwriting guidelines. * Review quality control appraisals performed by outside appraisal firms to the results of the original appraisals and track results. * Review environmental reports to ensure that the methodology, market data and analysis are reasonable and that the report conforms to ASTM and Valley National Bank standards. Required Skills: * Intermediate PC skills including email, Microsoft Word, Excel and lease analysis software such as Argus, Project and DynaLease. * Knowledge of USPAP, Interagency Appraisal guidelines, OCC and HVCC guidelines and regulations pertaining to Commercial Real Estate appraisals. * Excellent verbal and written communication skills. * Ability to prioritize and organize assignments. * Ability to independently conduct market analysis. Required Experience: * High School diploma or GED and a minimum of three years' experience in appraising commercial and special-use properties. * State Certified General Real Estate Appraiser License and valid driver's license. * Bachelor's Degree (B. A.) from four-year college or university preferred.
    $38k-44k yearly est. 54d ago

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