Information Technology Support Technician
Philadelphia, PA jobs
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
Deliver exceptional customer service and technical support to internal employees.
Provide on-site and remote IT support for locations nationwide.
Respond promptly to support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
Install, configure, and maintain operating systems, applications, and security tools.
Manage user accounts, including password resets and access permissions.
Perform routine system maintenance and updates.
Document issues, resolutions, and processes in the IT knowledge base.
Support IT projects such as upgrades, deployments, and migrations.
Ensure compliance with IT policies and security standards.
Maintain accurate documentation for managed stores and update during quarterly site visits.
Administer Microsoft Azure, Office 365, and related applications.
Troubleshoot network-related issues and assist with MDM platform management.
Collaborate with IT Service Management to ensure a seamless support experience.
Audit and streamline manual software processes and contribute to automation initiatives.
Provide innovative solutions for complex technical challenges.
Respond to critical technical needs on a 24/7 basis.
Travel up to 35% nationwide.
Retail & Store Support:
Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
Resolve issues impacting store operations quickly to minimize downtime.
Coordinate with vendors and internal teams for hardware replacements and repairs.
New Store & Remodel Support:
Assist with planning and execution of IT installations for new store openings and remodels.
Deploy and configure network equipment, POS systems, workstations, and peripherals.
Perform site readiness checks and ensure all IT systems are operational before launch.
Document installation processes and maintain accurate inventory of deployed assets.
Skills and Qualifications
Experience:
At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
Ability to make sound, timely decisions in a fast-paced setting.
Independent self-starter.
Education & Certifications:
Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).
Technical Skills:
Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux.
Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
Systems Administration: Active Directory user management and permissions.
Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.
Core Competencies:
Customer Service: Communicate clearly and patiently with non-technical users.
Problem-Solving: Identify root causes and implement effective solutions.
Time Management: Prioritize multiple tickets and meet SLAs.
Collaboration: Work effectively with IT teams and cross-functional departments.
Additional Requirements:
Must be at least 21 years old and pass Level 2 Background Screening.
Willingness to travel up to 35% nationwide.
Availability for 24/7 technical support as needed.
Physical Requirements
Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
Ability to climb ladders, kneel, crouch, and reach as needed.
Ability to work in varying environmental conditions while wearing PPE.
Visual acuity for detailed inspection and computer work.
Ability to communicate verbally at conversation levels.
Work Schedule
40+ hours per week with flexible hours based on business needs.
Must be available for on-call duties, evenings, weekends, and holidays.
Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
IT Support Technician
New Kensington, PA jobs
Join the PCNA Team!
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.
At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.
We are currently hiring a IT Support Technician - Hybrid in New Kensington, PA!
This role will be onsite during the initial training period, with hybrid work options available after successful completion of probationary period.
The IT Support Technician serves as the first point of contact for internal and external customers seeking technical assistance. This individual must foster a positive relationship between IT and PCNA staff by delivering superior customer service and effectively resolving or dispatching technical issues.
What will you do in this role?
Serve as the first point of contact for technical support, assisting users via phone and email, and logging issues in ServiceNow.
Provide first-level troubleshooting for hardware, software, mobile devices, and basic network issues for both onsite and remote users.
Communicate technical information effectively to both technical and non-technical personnel.
Independently handle routine support issues and escalate more complex problems as needed.
Participate in projects aimed at improving help desk efficiency and service quality.
Support business-critical systems and applications, including participation in the on-call rotation.
What does it take to be successful in this role?
Associates Degree and/or technical training or equivalent experience.
Entry-level PC-support and troubleshooting experience
1+ years help desk environment experience in desktop and networked systems support preferred.
Knowledge of Microsoft Office 365, remote software and VPN networks preferred
Dell and Microsoft Certifications a plus
Experience using ServiceNow and ITIL processes helpful
Commitment to customer satisfaction and relationship-building
Knowledge of Windows Operating Systems and Macintosh
Adapts to change well.
Handles a high level of stress in a constantly changing environment.
Communicates clearly with both technical and non-technical individuals.
Strong organization and follow-up skills
Strong multi-tasking skills.
Strong problem solving skills.
Remains calm and steady in stressful situations.
What's in it for YOU?
Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund - donating to teammates in times of need
By applying to this job and providing your mobile number, you are agreeing to receive an initial text from PCNA, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.
PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
Fraud Disclaimer:
PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in
@pcna.com.
We do
NOT
conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Joliet, IL jobs
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
IT Technician - HQ
Beverly Hills, CA jobs
About Us
Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online- powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!
The brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
ROLE OVERVIEW
The Fashion Nova IT team is focused on initiatives that transform Fashion Nova into a highly collaborative, mobile, and productive workforce. As the IT Technician you will help the Service Desk to continuously improve the delivery of service and support to the company, handling day-to-day IT operations, from hardware setups to account troubleshooting, while always providing the best-in-class client-side support. You will be a technical contact for some computing systems, enterprise applications, and will participate with user onboarding and projects throughout the year.
CORE COMPETENCIES
Customer focused and motivated by team success
The ability to quickly adapt to new processes and procedures while dealing with a high volume of requests and ambiguity providing “white glove” service for the user community
Experience across a wide IT scope including PC and Mac hardware, software applications, and OS support experience including installation, configuration, and troubleshooting
A historical technical contact for computing systems, enterprise applications and participate with user onboarding and projects throughout the year
A self-starter with great initiative and drive requiring minimal supervision
Strong service skills and experience supporting corporate environments
KEY RESPONSIBILITIES
Support Apple and Windows devices across the enterprise using Jira Service Desk ticketing system
Support Zoom Communication services including Zoom Phone, Zoom Rooms, Zoom Softphone and all related presentation AV services
Mobile support including iPhones and tablets
Hardware refreshes for multiple platforms
Proficient in scripting and performing mass deployments (UPDATES AND SECURITY PATCHING)
Document key application functions, admin processes and report on service status
System imaging process to replicate Windows hardware configurations
Tend to the incoming requests via the ticketing system to address problems and resolve issues in a timely manner with limited disruption
Perform ongoing support operations and continuously refine end user documentation
Create documentation for the Service Desk staff for planning, implementing, testing, rolling out upgrades, updates, and replacement hardware to the enterprise
Achieve support SLA's “Mean Time to Resolve” (MTTR)
Escalate support issues to vendors, follow up and resolve them in a timely manner
Partner with other business functions to evaluate, prioritize and resolve new issues & problem scenarios
Collaborate with other technical and functional teams to document and support business rules, system operating procedures
Help cross train staff and increase productivity through positive reinforcement and hands-on training
ROLE REQUIREMENTS
Three plus years of experience in Computer Science, Engineering or related disciplines or equivalent education experience
System administration in Linux, Microsoft, or other network related fields are a plus
Working knowledge of virtualization, VMWare, or equivalent
Experience with One Log In, Slack, Mosyle, Mas360, JAMF, Intune & Trend Micro, scripting and automation tools (a Plus)
Speaking and presentation skills to deliver end user training along with support
Experience in both MAC OS and Windows environments.
Work experience of the following applications: Google Suite/Workspace, Zoom, AD and Mobility
Understanding of IT Service Management including the ITIL framework
Ability to create effective documents, systems operating procedures & FAQs
Knowledge of systems and networking software, hardware, and networking protocols
Audio Video skills - projection, audio, recording and editing a plus
Experience supporting Windows and Apple operating systems, related experience in imaging Windows systems
BA|BS degree or equivalent work experience.
English, additional language(s) an advantage.
Schedule of this position: Monday - Friday | Core business hours | Onsite
BENEFITS
New State-of-the-art HQ located in Beverly Hills
Formalized career paths for continued professional growth
Comprehensive health insurance across Medical, Dental and Vision
401k match, with immediate vesting upon eligibility
Weekly catered lunches & fully-stock kitchen pantry!
Opportunities to travel for trade shows and vendor meetings
Summer Fridays Early Departure
Team bonding events and programs
Attractive employee discounts!
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION
Auto-Apply2026 Summer Internship - Tech & Information Security Risk
Winston-Salem, NC jobs
Job Description
About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.
About TCH Risk Management Office: The Risk Office advances risk management governance and oversight responsibilities in alignment with the Enterprise Risk Management Framework and incorporating the company's Three Lines of Defense risk management model. The Risk Office currently consists of eight specific areas which include Enterprise Risk Management (ERM), Product Risk Management, Information Security (IS) Tech Risk Management, Systemic and Liquidity Risk Management (SLRM), Risk Assurance (RA), Vendor Risk Management (VRM), Model Risk Management (MRM), and Regulatory Affairs.
These areas are responsible for core risk management activities within TCH, covering the risks inherent to carrying out the company's day-to-day operations, as well as its strategic and emerging risks. The Risk Office also has responsibility, in partnership with the Legal department, for coordinating TCH's responses to regulatory oversight and fulfilling the requirements that stem from the company's role as a Financial Market Utility (FMU) and its Systemically Important Financial Market Utility (SIFMU) designation as the operator of the Clearing House Interbank Payment Systems (CHIPS) system.
About TCH Tech & Information Security Risk Management Summer Internship Program: TCH Tech & IS Risk Management Summer Internship Program is a 10-week experience for rising college juniors and seniors interested in the field of Information Security Risk Management. Interns will be in Winston-Salem, NC. Over the course of the 10-week program, interns will have the opportunity to learn, support, and engage with IS topics and professionals. While working within one of our core Risk Management Office departments, each intern is assigned a hands-on project, which culminates in a presentation to Risk Office senior leadership. Opportunities for the 2026 Summer Internship Program will have a focus on, but not limited to, the following capabilities:
Assist with the execution and coordination of the Technology & Information Security Risk functions related to the execution and sustainment of risk governance across the organization
Assist in the performance of Technology & Information Security Risk Assessments across the organization to ensure risks are identified, assessed, quantified, adequately mitigated, and managed through the lifecycle of the product and/or service
Assist in the performance of third-party vendor security risk assessment activities that include evaluation of vendor controls and practices
Work with the first line of defense (FLOD) to plan, facilitate, and execute RCSA activities, including process mapping, risk identification, control assessment, and effectiveness testing
Help enhance RCSA processes, data quality, documentation standards, and reporting outputs
Skills, Experience, and Qualifications Required:
Currently enrolled, rising junior or senior, pursuing a bachelor's degree in Information Security, Cybersecurity, Risk Management, or a related area
Strong technical and PC skills (MS Office applications)
Strong analytical skills and attention to detail
Ability to work both independently and in a collaborative environment
Demonstrated effective communication skills - both written and verbal
Qualifications Desired:
Demonstrated knowledge of basic Technology & Information Security Risk concepts through proven research or lab work
Prior experience or school related work with Information Security Risk, Information Security Engineering/Architecture, or technology projects
Currently pursuing a degree in Management Information Systems, Computer Science, or any other related field
Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES * Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements * Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
* Provide accurate and consistent support in assigned department
* Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
* Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
* Escalate issues as appropriate
* Provide end user support of hardware and software systems
* Maintain, review and update department documentation, problem and solution documentation and procedures and processes
* Maintain files for IT service requests
* Ensure proper protocols are followed for all submitted requests
* Track application and system documentation as well as training materials
* Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
* Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
* Conduct testing on systems and document results
* Collaborate with other IT staff and vendors to provide support
* Create, monitor and process user requests following established procedures
* Assist and mentor help desk staff and ensure help desk coverage
* Assist in troubleshooting spreadsheets, databases and other office productivity tools
* Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
* Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
* Assist Network Team in supporting and maintaining of the network infrastructure
* Install and upgrade computer components and software, manage virtual servers and integrate automation processes
* Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
* Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
* Manage Data Center, including power and environmental requirements
* Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
* High School Diploma/GED or equivalent experience
* Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
* Previous guest service experience
Skills
Required:
* Accurate and detail-oriented
* Highly organized and ability to adapt quickly to changing priorities
* Excellent verbal and interpersonal communication skills
* Excellent problem solving skills
Abilities
Required:
* Ability to work fast and efficiently
* Ability to follow established dress code policies and practice good personal hygiene
* Ability to interact with guests, coworkers and management in a professional and courteous manner
* Ability to manage projects in a timely and efficient manner
* Ability to independently complete multiple tasks in a professional manner
* Ability to serve both internal and external customers
REQUIRED TRAINING
* Treasure Island guest service training
* Any position-related training as determined by division director
PHYSICAL DEMANDS
* Must be able to walk and / or stand for long periods throughout the day
* Must have a good sense of balance, and be able to bend, kneel and stoop
* Must have the ability to independently lift up to 25 pounds on a frequent basis
* Must be able to perform repetitive hand and wrist motions
* Must have good eye hand coordination
WORKING ENVIRONMENT
* Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
* Must be willing to work a flexible schedule including all shifts, weekends and holidays
* Occasionally must deal with angry or hostile individuals
* High volume direct public contact
IT Technician - Full Time
Chicago, IL jobs
Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure.
Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Set up workstations with computers and necessary peripheral devices
* Check computer hardware to ensure proper and efficient functionality
* Install and configure appropriate software and functions according to specifications
* Develop and maintain local networks in ways that optimize performance
* Ensure security and privacy of networks and computer systems
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Organize and schedule upgrades and maintenance without deterring others from completing their work
* Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera)
* Maintain records and logs of repairs and fixes and maintenance schedule
* Identify computer or network equipment shortages and place orders
* Perform other duties as assigned
Qualifications:
* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* Must have a high school diploma or equivalent
* Must have practical experience installing and maintaining systems
* Must have excellent communication, and analytical
* Must have open work availability to work nights, weekends, and holidays
Casino Experience Preferred.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
* Target Salary Range: $21.50 - $25.75/hr
Physical Demands & Work Environment:
* Frequently required to lift up to a maximum of 30 pounds
* Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
* The work environment contains bright lights, loud noise, and stressful situations.
IT Support Technician II
El Segundo, CA jobs
**About Liquid I.V.** This indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company's mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.
Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
**About our Team:**
We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us.
At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.
Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration.
**About the role:**
The IT Support Technician II serves as the primary point of contact for all technology-related support requests across the organization. This role requires strong technical expertise, excellent customer service skills, and the ability to resolve issues efficiently while maintaining a positive user experience. The ideal candidate will have 2-4 years of helpdesk experience and be comfortable working in a fast-paced, growing environment, while also providing guidance and mentorship to junior team members.
**Functions and duties of this role include, but not limited to:**
**Technical Support & Troubleshooting**
+ Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues
+ Diagnose and resolve desktop, laptop, mobile device, and peripheral equipment problems
+ Support Windows and mac OS operating systems, as well as iOS and Android mobile devices
+ Troubleshoot application issues including Microsoft 365, JumpCloud, Adobe Creative Suite, and business applications
+ Resolve network connectivity issues including A/V equipment, VPN, WiFi, and remote access problems
+ Support video conferencing systems (Zoom, Logitech)
+ Provide advanced troubleshooting and escalation support for complex technical issues
**User Account Management**
+ Create, modify, and deactivate user accounts across various platforms (Active Directory, Azure AD, SSO)
+ Manage user access permissions and security group memberships
+ Reset passwords and assist with MFA/authentication issues
+ Maintain accurate documentation of user accounts and access levels
**Ticket Management & Documentation**
+ Monitor and respond to support tickets through ticketing system (FreshService or similar)
+ Prioritize and manage ticket queue to meet SLA requirements
+ Document all troubleshooting steps, solutions, and resolutions in knowledge base
+ Create and maintain user guides and technical documentation
+ Escalate complex issues to senior IT staff or vendors as appropriate
**Hardware & Software Management**
+ Deploy, configure, and maintain end-user workstations, laptops, and mobile devices
+ Perform hardware installations, upgrades, and replacements
+ Manage software installations, updates, and licensing
+ Coordinate with vendors for warranty repairs and replacements
+ Maintain inventory of IT assets including tracking and lifecycle management
**Onboarding & Offboarding**
+ Prepare and configure equipment for new employees
+ Conduct technology orientation sessions for new hires
+ Process equipment returns and data security procedures for departing employees
+ Ensure proper asset tracking and documentation throughout employee lifecycle
**Customer Service & Communication**
+ Provide professional, friendly support with excellent interpersonal skills
+ Communicate clearly and effectively (written and verbal) with technical and non-technical users
+ Explain technical concepts to non-technical users in an accessible manner
+ Manage user expectations and provide timely status updates
+ Represent IT department positively across the organization
**Continuous Improvement & Learning**
+ Identify recurring issues and recommend proactive solutions
+ Stay current with emerging technologies and industry best practices
+ Suggest process improvements to enhance user experience and efficiency
+ Mentor and provide guidance to junior helpdesk staff
+ Contribute to knowledge base documentation and training materials
+ Assist with IT projects including system upgrades, migrations, and implementations
+ Support office moves, expansions, and technology refreshes
+ Participate in disaster recovery and business continuity planning
+ Contribute to IT security initiatives and compliance efforts
**Qualifications:**
**Experience & Education**
+ 2-4 years of IT helpdesk or technical support experience
+ Associate's degree in information technology, Computer Science, or related field (or equivalent work experience)
+ Experience supporting 150+ users in a corporate environment
**Technical Skills**
+ Strong knowledge of Windows 10/11 and mac OS operating systems
+ Proficiency with Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive)
+ Experience with Active Directory, Azure AD, and identity management
+ Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
+ Familiarity with mobile device management (MDM) solutions (Intune, Jamf, JumpCloud, etc.)
+ Basic knowledge of cybersecurity principles and best practices
+ Experience with remote support tools (TeamViewer, AnyDesk, LogMeIn, etc.)
+ Ticketing system experience (FreshService, ServiceNow, Jira Service Desk, etc.)
**Certifications (Preferred)**
+ CompTIA A+, Network+, or Security+ Microsoft 365 Certified: Modern Desktop Administrator Associate
+ ITIL Foundation
+ Apple Certified Support Professional (ACSP)
**Soft Skills**
+ Excellent customer service orientation with strong interpersonal skills
+ Clear and effective communication abilities (written and verbal)
+ Strong problem-solving and analytical thinking capabilities
+ Ability to explain technical concepts to non-technical users
+ Time management skills with ability to prioritize multiple tasks
+ Patient and empathetic approach to user support
+ Team player with collaborative mindset
+ Self-motivated with ability to work independently
+ Leadership qualities for mentoring junior team members
**Desired Attributes**
+ Proactive approach to identifying and resolving technical issues
+ Commitment to continuous learning and professional development
+ Strong attention to detail and organizational skills
+ Adaptability and comfort with change in a fast-paced environment
+ Professional appearance and conduct
+ Ability to maintain confidentiality and handle sensitive information
+ Willingness to work occasional extended hours for maintenance or urgent issues
**Physical Requirements & Work Environment**
+ Ability to lift and move computer equipment (up to 50 lbs with assistance)
+ Comfortable sitting and working at a computer for extended periods
+ Ability to move around office environment to provide in-person support
+ Occasional evening or weekend work may be required (rare)
+ Primarily on-site position with potential for hybrid flexibility after training period
**What You'll Achieve:**
This role offers opportunities to develop advanced technical expertise, lead mentorship initiatives, influence IT strategy and process improvements, and work with cutting-edge enterprise technologies. You'll gain exposure to cybersecurity and compliance frameworks, build strong relationships across the organization, and have a clear career path toward senior IT positions and IT leadership roles.
**What We Give:**
+ 100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
+ A 401k plan with company match, short and long-term disability coverage.
+ A generous PTO and sick policy that includes 13+ paid annual holidays.
+ Wellness classes (fitness, mental health, nutrition, finance, etc.).
+ An Employee Assistance Program, including membership for guided meditation for all employees.
+ Monthly tech and wellness reimbursement.
+ An infinite supply of Liquid I.V. for endless hydration!
**Work Environment:**
+ This role is Hybrid - 4 days a week onsite
Candidates must be authorized to work in the United States without sponsorship.
The compensation band for this position is $63,000 - $95,000 annually. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company's mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.
Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
You can find the Unilever privacy note here (************************************************************************************
Retail IT Support Technician
West Hollywood, CA jobs
Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.
Think you can help us in our journey of becoming the best four wall shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.
POSITION SUMMARY
The Retail IT Support Technician will be responsible for supporting the technology environment across Princess Polly's U.S. retail stores. This role plays a critical part in maintaining daily operations by providing prompt, knowledgeable, and friendly technical support to store teams. The successful candidate will proactively manage IT systems, maintain store-level hardware and software, support retail POS technology, and ensure smooth system integrations, contributing directly to the success of our omni-channel retail strategy.
IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR RETAIL IT SUPPORT TECHNICIAN:
You'll provide technical support to retail store teams, resolving hardware, software, network, and POS issues in a timely and professional manner.
You'll manage and support store technology infrastructure, including POS devices, printers, routers, hand scanners, tablets, RFID systems, and fixed readers.
You'll write and maintain clear documentation on IT support procedures, new store setups, device configurations, issue resolution steps, and system workflows.
You'll support daily system health checks, troubleshoot Shopify POS and related integrations, and escalate issues as needed.
You'll lead and support IT setup for new store openings, coordinating with vendors and internal teams to ensure a seamless launch.
You'll train store staff on new systems and technologies, documenting processes and troubleshooting guides.
You'll collaborate with internal IT teams, retail operations, and third-party vendors to ensure system uptime and maintain service excellence.
COMMERCIAL AND TECHNICAL REQUIREMENTS:
2+ years of experience in a hands-on IT support role-retail or field service support experience strongly preferred.
Experience with POS systems (Shopify POS preferred), RFID technologies, and retail tech hardware (Zebra printers, iPads, scanners, etc.).
Proficient in troubleshooting Mac and Windows systems, Google Workspace, and basic networking (routers, APs, firewalls).
Familiarity with Shopify
Ability to manage ticketing queues (Freshservice experience a plus), perform diagnostics, and drive resolution with urgency.
Strong organizational and communication skills-able to prioritize, document, and report issues with clarity.
Must be able to work in-store and travel to retail locations when needed. This is a hybrid position with an expectation of spending at least 3 days a week in-store.
NICE TO HAVE:
IT certifications (CompTIA A+, Network+, Google IT Support).
Experience supporting systems across geographically distributed retail locations.
Experience supporting Apple Business Manager, mobile device management (MDM), and SaaS integrations.
CULTURE COMPETENCIES:
Proactive Mindset: You don't wait to be told what to do you jump in and take initiative.
Retail Empathy: You understand and support the unique challenges of retail environments.
Calm Under Pressure: You stay composed and troubleshoot effectively even when tech fails mid-rush.
Team Player: You work seamlessly across departments to deliver solutions, not just fixes.
Ownership Mentality: You treat every store system like it's your own-resolving issues thoroughly and thoughtfully.
WORK ENVIRONMENT:
Based in-office 3 days per week, with travel required to retail store locations as needed.
Occasional after-hours or weekend availability may be required during new store openings or high-impact events.
READY TO JOIN THE TEAM?
Be a critical player in Princess Polly's retail growth empowering our store teams with rock-solid tech support and smart systems that scale.
SALARY BANDING: $75K-85K
$75,000 - $85,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Retail IT Support Technician
West Hollywood, CA jobs
Job DescriptionPrincess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.
Think you can help us in our journey of becoming the best four wall shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.
POSITION SUMMARY
The Retail IT Support Technician will be responsible for supporting the technology environment across Princess Polly's U.S. retail stores. This role plays a critical part in maintaining daily operations by providing prompt, knowledgeable, and friendly technical support to store teams. The successful candidate will proactively manage IT systems, maintain store-level hardware and software, support retail POS technology, and ensure smooth system integrations, contributing directly to the success of our omni-channel retail strategy.
IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR RETAIL IT SUPPORT TECHNICIAN:
You'll provide technical support to retail store teams, resolving hardware, software, network, and POS issues in a timely and professional manner.You'll manage and support store technology infrastructure, including POS devices, printers, routers, hand scanners, tablets, RFID systems, and fixed readers.You'll write and maintain clear documentation on IT support procedures, new store setups, device configurations, issue resolution steps, and system workflows.You'll support daily system health checks, troubleshoot Shopify POS and related integrations, and escalate issues as needed.You'll lead and support IT setup for new store openings, coordinating with vendors and internal teams to ensure a seamless launch.You'll train store staff on new systems and technologies, documenting processes and troubleshooting guides.You'll collaborate with internal IT teams, retail operations, and third-party vendors to ensure system uptime and maintain service excellence.
COMMERCIAL AND TECHNICAL REQUIREMENTS:
2+ years of experience in a hands-on IT support role-retail or field service support experience strongly preferred.Experience with POS systems (Shopify POS preferred), RFID technologies, and retail tech hardware (Zebra printers, iPads, scanners, etc.).Proficient in troubleshooting Mac and Windows systems, Google Workspace, and basic networking (routers, APs, firewalls).Familiarity with ShopifyAbility to manage ticketing queues (Freshservice experience a plus), perform diagnostics, and drive resolution with urgency.Strong organizational and communication skills-able to prioritize, document, and report issues with clarity. Must be able to work in-store and travel to retail locations when needed. This is a hybrid position with an expectation of spending at least 3 days a week in-store.
NICE TO HAVE:
IT certifications (CompTIA A+, Network+, Google IT Support).Experience supporting systems across geographically distributed retail locations.Experience supporting Apple Business Manager, mobile device management (MDM), and SaaS integrations.
CULTURE COMPETENCIES:
Proactive Mindset: You don't wait to be told what to do you jump in and take initiative.Retail Empathy: You understand and support the unique challenges of retail environments.Calm Under Pressure: You stay composed and troubleshoot effectively even when tech fails mid-rush.Team Player: You work seamlessly across departments to deliver solutions, not just fixes.Ownership Mentality: You treat every store system like it's your own-resolving issues thoroughly and thoughtfully.
WORK ENVIRONMENT:
Based in-office 3 days per week, with travel required to retail store locations as needed.Occasional after-hours or weekend availability may be required during new store openings or high-impact events.
READY TO JOIN THE TEAM?
Be a critical player in Princess Polly's retail growth empowering our store teams with rock-solid tech support and smart systems that scale.
SALARY BANDING: $75K-85K
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Retail IT Support Technician
West Hollywood, CA jobs
Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.
Think you can help us in our journey of becoming the best four wall shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.
POSITION SUMMARY
The Retail IT Support Technician will be responsible for supporting the technology environment across Princess Polly's U.S. retail stores. This role plays a critical part in maintaining daily operations by providing prompt, knowledgeable, and friendly technical support to store teams. The successful candidate will proactively manage IT systems, maintain store-level hardware and software, support retail POS technology, and ensure smooth system integrations, contributing directly to the success of our omni-channel retail strategy.
IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR RETAIL IT SUPPORT TECHNICIAN:
You'll provide technical support to retail store teams, resolving hardware, software, network, and POS issues in a timely and professional manner.You'll manage and support store technology infrastructure, including POS devices, printers, routers, hand scanners, tablets, RFID systems, and fixed readers.You'll write and maintain clear documentation on IT support procedures, new store setups, device configurations, issue resolution steps, and system workflows.You'll support daily system health checks, troubleshoot Shopify POS and related integrations, and escalate issues as needed.You'll lead and support IT setup for new store openings, coordinating with vendors and internal teams to ensure a seamless launch.You'll train store staff on new systems and technologies, documenting processes and troubleshooting guides.You'll collaborate with internal IT teams, retail operations, and third-party vendors to ensure system uptime and maintain service excellence.
COMMERCIAL AND TECHNICAL REQUIREMENTS:
2+ years of experience in a hands-on IT support role-retail or field service support experience strongly preferred.Experience with POS systems (Shopify POS preferred), RFID technologies, and retail tech hardware (Zebra printers, iPads, scanners, etc.).Proficient in troubleshooting Mac and Windows systems, Google Workspace, and basic networking (routers, APs, firewalls).Familiarity with ShopifyAbility to manage ticketing queues (Freshservice experience a plus), perform diagnostics, and drive resolution with urgency.Strong organizational and communication skills-able to prioritize, document, and report issues with clarity. Must be able to work in-store and travel to retail locations when needed. This is a hybrid position with an expectation of spending at least 3 days a week in-store.
NICE TO HAVE:
IT certifications (CompTIA A+, Network+, Google IT Support).Experience supporting systems across geographically distributed retail locations.Experience supporting Apple Business Manager, mobile device management (MDM), and SaaS integrations.
CULTURE COMPETENCIES:
Proactive Mindset: You don't wait to be told what to do you jump in and take initiative.Retail Empathy: You understand and support the unique challenges of retail environments.Calm Under Pressure: You stay composed and troubleshoot effectively even when tech fails mid-rush.Team Player: You work seamlessly across departments to deliver solutions, not just fixes.Ownership Mentality: You treat every store system like it's your own-resolving issues thoroughly and thoughtfully.
WORK ENVIRONMENT:
Based in-office 3 days per week, with travel required to retail store locations as needed.Occasional after-hours or weekend availability may be required during new store openings or high-impact events.
READY TO JOIN THE TEAM?
Be a critical player in Princess Polly's retail growth empowering our store teams with rock-solid tech support and smart systems that scale.
SALARY BANDING: $75K-85K
Auto-ApplyIT Support Technician I
El Segundo, CA jobs
**About Liquid I.V.** This indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company's mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.
Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
**About our Team:**
We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us.
At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.
Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration.
**About the role:**
The IT Support Technician I provides frontline technical support to Liquid I.V. employees, serving as the first point of contact for all IT-related issues. This entry-level role focuses on Tier 1 support, user onboarding/offboarding execution, and basic troubleshooting under the guidance of the IT Support Technician II. This is an excellent opportunity for someone early in their IT career who is eager to learn, develop technical skills, and grow within the organization.
**Functions and duties of this role include, but not limited to:**
**Technical Support & Troubleshooting**
+ Provide Tier 1 technical support via phone, email, chat, and in-person
+ Troubleshoot basic hardware issues (desktops, laptops, printers, monitors, peripherals)
+ Execute user onboarding and offboarding procedures
+ Assist users with software problems including Microsoft 365, Google Workspace, and common business applications
+ Help resolve basic network connectivity issues (WiFi, VPN, printer connections)
+ Support mobile device setup and basic troubleshooting (iOS and Android)
+ Assist with video conferencing issues (Zoom, Teams, Google Meet)
**User Account Support**
+ Reset passwords and assist with account lockout issues
+ Help users with MFA/two-factor authentication setup and troubleshooting
+ Create and modify user accounts under supervision
+ Assist with email configuration and basic email issues
**Ticket Management & Documentation**
+ Monitor and respond to incoming support requests through ticketing system
+ Document all support interactions with clear, detailed notes
+ Follow up with users to ensure issues are fully resolved
+ Route complex issues to senior technicians appropriately
+ Maintain ticket queue organization and timely responses
**Hardware & Software Management**
+ Assist with workstation setup and configuration for new employees
+ Perform basic hardware installations and replacements
+ Help maintain IT equipment inventory and asset tracking
+ Prepare equipment for deployment (imaging, software installation)
+ Process equipment returns from departing employees
+ Keep helpdesk area and IT storage organized
**Onboarding & Offboarding**
+ Prepare and configure equipment for new employees under supervision
+ Assist with technology orientation for new hires
+ Process equipment returns and maintains proper asset documentation
+ Support data security procedures during employee transitions
**Customer Service & Communication**
+ Greet users professionally and provide friendly, patient support
+ Communicate status updates clearly and in a timely manner
+ Manage user expectations regarding resolution timeframes
+ Demonstrate empathy and understanding with frustrated users
+ Represent IT department positively across the organization
**Continuous Improvement & Learning**
+ Participate in training sessions and knowledge-sharing meetings
+ Study and utilize knowledge base articles to resolve common issues
+ Shadow senior technicians to learn advanced troubleshooting techniques
+ Stay updated on company applications and systems
+ Build technical skills through hands-on experience and self-study
+ Contribute to knowledge base documentation and process improvements
**Qualifications:**
Experience & Education
+ 0-2 years of IT helpdesk, technical support, or related experience
+ High school diploma or equivalent required
+ Associate's degree in information technology, Computer Science, or related field (or currently pursuing) preferred
+ Internship or school lab experience in IT support is a plus
**Technical Skills**
+ Basic understanding of Windows and mac OS operating systems
+ Familiarity with Microsoft Office 365 and Google Workspace
+ Basic knowledge of computer hardware components
+ Understanding of common network concepts (WiFi, internet connectivity)
+ Ability to follow technical documentation and procedures
+ Comfortable learning new software and systems quickly
**Certifications (Preferred)**
+ CompTIA A+ or currently studying for certification
+ Google IT Support Professional Certificate
+ Microsoft Certified: Modern Desktop Administrator Associate
+ Any relevant IT certifications or coursework
**Soft Skills**
+ Excellent customer service attitude with desire to help others
+ Strong communication skills with ability to listen actively
+ Patient and professional demeanor, especially under pressure
+ Eagerness to learn and develop technical skills
+ Reliable and punctual with strong work ethic
+ Ability to follow instructions and ask questions when needed
+ Basic problem-solving and critical thinking abilities
+ Team-oriented with positive attitude
+ Attention to detail and organizational skills
+ Comfortable admitting when assistance is needed
**Desired Attributes**
+ Genuine interest in technology and IT career path
+ Curiosity and self-motivated learning approach
+ Adaptability and comfort with change
+ Professional appearance and conduct
+ Ability to maintain confidentiality
+ Willingness to work occasional extended hours when needed
**Physical Requirements & Work Environment**
+ Ability to lift and move computer equipment (up to 30 lbs with assistance)
+ Comfortable sitting and working at a computer for extended periods
+ Ability to move around office environment to provide in-person support
+ Occasional evening or weekend work may be required (rare)
+ Primarily on-site position with potential for hybrid flexibility after training period
**What You'll Learn**
This role offers exceptional growth opportunities, including hands-on experience with enterprise IT systems and tools, exposure to various technologies and platforms, mentorship from experienced IT professionals, and problem-solving methodologies. You'll gain expertise in ITIL and IT service management best practices, develop customer service excellence in a corporate environment, and have a clear career path toward IT Support Technician II and beyond.
**What We Give:**
+ 100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
+ A 401k plan with company match, short and long-term disability coverage.
+ A generous PTO and sick policy that includes 13+ paid annual holidays.
+ Wellness classes (fitness, mental health, nutrition, finance, etc.).
+ An Employee Assistance Program, including membership for guided meditation for all employees.
+ Monthly tech and wellness reimbursement.
+ An infinite supply of Liquid I.V. for endless hydration!
**Work Environment:**
+ This role is Hybrid - 4 days a week onsite
Candidates must be authorized to work in the United States without sponsorship.
The compensation band for this position is $50,400 - $73,600 annually. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company's mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.
Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
You can find the Unilever privacy note here (************************************************************************************
IT Support Technician
New Kensington, PA jobs
Job Description
Who are we?
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.
What we offer you
Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund - donating to teammates in times of need
Why you will make it your career
We invest heavily in modernization, operating more efficiently with cutting edge digital technology
We value our employee's contributions in a collaborative and inclusive work environment
Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
As the industry leader for environmental responsibility, sustainability is the key to every decision we make
Our Values
Delight Customers: Treat our customers the way you'd like to be treated.
Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative
Think Team: Work together to get the job done. Be inclusive and collaborative.
Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.
Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input.
Our Businesses
Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!
SUMMARY
Responsible for providing both in-person and remote technical assistance for company personnel and assigned hardware and software. The ideal candidate will possess a solid technical aptitude along with strong communication and problem solving capabilities. This role acts as the first point of contact for IT services by processing incoming inquiries, creating tickets, and processing escalations while maintaining a positive customer service experience. They will also assist with the installation, configuration and repair of workstations, printers, and other hardware.
FUNDAMENTAL DUTIES
Provides hardware and software support for both local and remote staff while exercising superior customer service.
Triages incoming tickets and employs clear and concise written communication in a fast-paced and dynamic environment.
Support the production floor and the connection of associated equipment including desktops, tablets, barcode scanners, and thermal label printers.
Uses critical thinking, documentation, and knowledge from past experiences to investigate problems and engage additional support teams.
Confidently communicates technical information to both technical and non-technical personnel.
Exercises best practices when documenting work and customer communications in all service tickets and processes escalations to management as needed.
Completes hardware installations and equipment moves by supporting business changes and growth.
Contributes to IT knowledgebase and develops other documentation as assigned.
Adheres to and executes all policies, processes, and procedures.
Responsible for proper management of equipment and technology, including installation, configuration, and inventory tracking.
Exercises sound judgment in decision making, resolving problems, and determining appropriate action in both technical and non-situations.
Relies on experience and conviction to set and accomplish goals, as well as perform a variety of complex tasks working both independently and with a team.
Understands and drives positive relationships between IT and staff.
Required to lift monitors, desktops, printers, and incoming boxes of computers and assorted technology.
Performs other duties as assigned.
SKILLS AND KNOWLEDGE
Knowledge of Microsoft Office, Adobe Products, current Windows and Apple operating systems, and associated hardware.
High-level of comfort in providing both in-person and remote support.
Possesses an overall awareness of security principles, disciplines, and best practices.
Excellent accountability, follow-up, and time management skills.
Strong organization, prioritization, self-motivation, research, and problem resolution skills.
Ability to work independently on strategic initiatives as assigned.
Excellent verbal and written communication aptitude and the ability to multi-task in daily situations.
High level of emotional intelligence with a natural aptitude for building relationships and delivering high quality customer service.
Adapts to change well and has a strong self-awareness and capacity to manage stress in a constantly changing environment.
Able to work with teammates in a multi-location environment.
Ability to prioritize work based on department and production objectives.
MINIMUM QUALIFICATIONS REQUIRED
Associates Degree and/or technical training or equivalent experience.
1 year in a service desk and/or direct technical support role.
Extensive hardware and software troubleshooting knowledge.
Familiarity with Microsoft Office and Adobe product support.
Experience imaging and repairing computers.
PREFERRED QUALIFICATIONS
1 additional year of experience imaging computers and transferring user profiles.
Basic networking, telecom, and security knowledge.
Familiarity with the use of Active Directory for password resets.
Together We Inspire Pride
We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.
**********************************************
PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
Fraud Disclaimer:
PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.
IT Support Technician 2
Yreka, CA jobs
Busch Vacuum Group is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling. We have an exciting direct hire opportunity for an IT Support Technician 2 at our Yreka, California location!
The IT Support Technician 2 will assist employees with any issues involving their computer hardware, communications software, or computer applications.
Schedule: Monday-Friday, 7:30 AM - 4:00 PM
If you're ready to take the next step in your career and make a real impact, apply NOW for an opportunity to find out why Busch Vacuum Group is the perfect place to grow, innovate, and excel!
Job Responsibilities
* Provide intermediate-to-advanced support for end-user devices, hardware, software, and network services.
* Troubleshoot escalated issues from Tier 1; diagnose root causes and perform corrective actions.
* Assist with system maintenance tasks such as updates, configuration changes, imaging, and device deployment.
* Support technology testing and evaluation by executing defined test plans and documenting results.
* Participate in moderate-scope IT projects, including deployments, upgrades, and system rollouts.
* Assist in implementing new technologies and integrations under guidance from senior IT staff.
* Maintain clear documentation of issues, solutions, and system configurations.
* Escalate complex issues to Tech 3 or engineering teams with comprehensive diagnostic notes.
Required Experience
* 2+ years of experience in technical support or IT operations.
* Strong understanding of Windows/Mac OS, basic networking, and common enterprise applications.
* Industry certifications (CompTIA A+, Network+, etc.) preferred.
Personal Qualifications
* Accountability - Takes personal responsibility for the quality and timeliness of work.
* Communication, Oral and Written - Effectively conveys information and ideas to others.
* Customer Focus - Builds and maintains satisfaction with internal and external stakeholders.
* Detail Oriented - Pays attention to the minute details of tasks and projects.
* Problem Solving - Resolves difficult challenges effectively and promptly.
* Time Management - Manages time effectively to prioritize tasks and meet deadlines.
* Adaptability - Adjusts to changing business needs and workplace conditions.
Physical Requirements
* Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 20lbs
* Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 45lbs
* All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection.
Job Requirements
* Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check
* Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis
* Must be willing and able to utilize all required PPE
* Employment with Busch Vacuum Group requires current work authorization in the United States. Visa sponsorship is not available for this position.
Pay Range: $25 - $35/hour, depending on experience
Benefits & Opportunities
Busch Vacuum Group offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more!
Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within!
Work Environment
Primarily a heated and air-conditioned office setting.
Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.
Why work for Busch Vacuum Group?
As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide.
Nearest Major Market: Redding
Software Developer Intern
Irvine, CA jobs
Software Developer Intern-Irvine, CA (100% On-site) At Panasonic Avionics Corporation, interns play a meaningful role in driving innovation and shaping the future of inflight entertainment. We're excited to welcome motivated, forward-thinking students to join our growing teams for Summer 2026. Our paid internships run 100% on-site from May/June through August/September, and candidates must be actively enrolled students during the program.
Who We Are:
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay!
To learn more about internship program visit: **************************************
Responsibilities
Project Scope:
* End to end airside and ground automated network validation using AI tools.
* Gain the hands-on experience of applying your Networking knowledge to inflight communication systems encompassing LEO and GEO satellite networks using AI tooling, Python, Gitlab pipelines.
* Incremental improvement to end to end test validation and software quality
Applicants must be authorized to work on a full-time basis for any employer in the U.S. We are unable to sponsor or take over sponsorship of any type of employment-based visa at this time.
The hourly wage range for this position is $25- $43. The final offer amount may vary and is based on the candidates' year in school. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.
Qualifications
* Degree disciplines: Networking, Computer Science, Electrical Engineering
* Knowledge: Linux, networking (DNS, DHCP, firewalls, IP addressing, routing)
* Code Skills: python, gitlab
* Must be able to commute and work on-site 5 days a week
* Must be currently enrolled as a fulltime student at an accredited four-year college or university
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporation
REQ-153332
IT Specialist - Part Time
Chalfont, PA jobs
Requirements
Familiar with laptop and desktop computers as well as tablets, hand held scanners, printers and shipping requirements
2+ years of IT related field experience - hands on Enterprise experience in computer support
Bonus skills: A+ Certification, validation, scripting and disaster recovery
Customer Service - able to provide excellent customer service skills in person, in writing, and on the phone
Troubleshooting skills - basic level understanding of troubleshooting application (Office365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues
Client Hardware - ability to diagnose and repair client hardware to include things such as: desktops, laptops, monitors, mice, client peripherals, mobile devices, printers, docking stations, etc.
Networking - basic understanding of networking technologies to include TCP/IP, Wireless technologies, patch panels cabling, etc.
Telephony - basic level understanding of VOIP, voicemail, headsets, and Telephony systems
Able to work independently, manage time/resources in an organized fashion with quality and communication an documentations
HDI support center analysis (HID-Dast) - preferred
Require mobility (standing, walking, climbing, etc.)
Legally authorized to work in the United States
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health.
________________________________________
If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
IT Service Center, Global Systems Analyst Intern- Summer 2026
Schiller Park, IL jobs
Encore is a leading provider in the audiovisual and event experiences industry delivering creative production, advanced technology, and staging to help our customers deliver more dynamic and impactful experiences at their meetings, trade shows, and special events. As the provider of choice at nearly 1,600 leading hotels, resorts, and convention centers throughout the U.S., Canada, the Caribbean, Mexico, Europe, and the Middle East, Encore's customers comprise event organizers, corporations, trade associations, and meeting planners. Our customers choose Encore for its innovative and comprehensive service offerings, as well as our exceptional customer service from more than 10,000 highly trained staff across a global platform.
**Position Overview**
Encore's Global Service Center is seeking a motivated intern to support the Global Systems Analyst team in advancing automation and orchestration across IT operational processes. This internship offers hands-on experience in enterprise IT systems, automation tools, and cross-functional collaboration, with exposure to platforms such as FreshService, Microsoft 365, and SharePoint.
This position is based in Schiller Park, IL. Temporary housing is not provided for this role.
**Key Responsibilities**
+ Assist in the design, development, and implementation of automation workflows within Encore's Global Service Center systems.
+ Support the enhancement of ticketing and reporting systems, including FreshService and Freshdesk, through low-code/no-code automation.
+ Participate in cross-departmental projects involving digital services, product management, and IT operations.
+ Contribute to the maintenance and optimization of collaborative tools (e.g., Microsoft Teams, OneDrive, Viva Engage).
+ Help document processes, test automation scripts, and validate system improvements.
+ Shadow Global Systems Analysts to learn best practices in ITIL-based service management and operational efficiency.
**Learning Objectives**
+ Gain practical experience in IT service management and automation technologies.
+ Understand enterprise-level system orchestration and workflow design.
+ Develop skills in technical documentation, project coordination, and stakeholder communication.
+ Learn how to evaluate and deploy automation solutions that improve service delivery and reduce manual effort.
**Preferred Qualifications**
+ Currently pursuing a degree in Computer Science, Information Systems, or a related field.
+ Familiarity with web technologies (JavaScript, HTML, CSS) and Microsoft 365 tools.
+ Interest in ITIL frameworks and service desk operations.
+ Strong analytical, communication, and problem-solving skills.
+ Experience with platforms like FreshService, SharePoint, or Power Automate is a plus.
**Internship Benefits**
+ Mentorship from experienced IT professionals.
+ Exposure to real-world enterprise systems and automation projects.
+ Opportunity to contribute to impactful initiatives that streamline Encore's global operations.
+ Potential pathway to full-time employment based on performance and business needs.
Hourly Pay Range: $19.99 - $20.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Summer 2026 - Software Engineering Intern
Phoenix, AZ jobs
The Shamrock Students Professional Internship Program is an 11-week program focused on hands-on training in a variety of opportunities throughout the Shamrock Foods Company enterprise. As a Shamrock Student, you will be a part of a cohort of interns focused on real projects that impact the business. In addition to the work, you will do to support your department, you'll get to know your fellow interns through a variety of collaborative projects and events.
Essential Duties:
* Provide support for the software development team in an accurate and timely manner
* Complete smaller projects and be involved in all phases of the software development lifecycle from initial investigation all the way to the release.
* Collaborate with senior members of the team to understand requirements, established patterns and best practices within the Shamrock organization.
* Be part of our agile team by actively participating in all of the established SCRUM rituals.
* Work effectively within our mostly Microsoft oriented technology stack: C#, JavaScript (Vue.js), SQL Server, Oracle, Azure etc.
* Other duties as assigned.
Qualifications:
* 1+ year(s) educational experience and currently pursuing a degree from an accredited college or university with a focus on Software Engineering, Computer Science, or related studies
* Maintains a minimum GPA of 3.0
* Must live in or near Phoenix, AZ
* Strong written and oral communication skills
* Strong sense of urgency and accountability
* Demonstrates expertise in Microsoft Office suite (Excel, Outlook, Word)
* Ability to learn and act in a fast-paced environment
* Effective task management
* High level of motivation and adaptability
* Great attitude and desire to learn and grow
Corporate Summary:
At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.
Our Mission:
At Shamrock Foods Company, we live by our founding family's motto to 'treat associates like family and customers like friends.'
Why intern for us?
Shamrock Foods Company is committed to a program that goes beyond your typical internship experience, giving interns the opportunity to start their career path. We offer great training and growth for college students to help interns apply their education towards solving business problems and working on hands-on projects in a workplace environment. Our interns are more than a temporary associate; they become part of our family.
Equal Opportunity Employer
At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
Williams-Sonoma Corporate Internship - Technology Software Engineering
San Francisco, CA jobs
WILLIAMS-SONOMA, INC. CORPORATE INTERNSHIP 2026 - TECHNOLOGY SOFTWARE ENGINEERING
Williams-Sonoma, Inc. is in search of summer interns who are strategic thinkers, ready to innovate, and have a passion for retail. As an intern here you can develop your skills alongside a team of supportive mentors and inspiring leaders. Williams-Sonoma, Inc. is a global, multi-channel retailer of home furnishings and housewares (our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn teen, west elm, Rejuvenation, GreenRow and Mark & Graham), but we operate within smaller teams, giving each person an opportunity for hands-on experience. Together, our brands represent a strong, diverse and growing portfolio that allow us to reach customers in a new way every day - and we'd love your help.
Our performance driven culture is best described as entrepreneurial, collaborative, and purpose driven. Our teams are filled with smart and innovative people who have helped us achieve such accolades such as:
American Innovation Index Top 25 Most Innovative Companies, 2023
Barron's 100 Most Sustainable U.S. Companies, 2023
Newsweek's America's Greatest Workplaces, 2023
Newsweek's America's Greatest Workplaces for Women, 2022
Newsweek's America's Best Customer Service, 2024
Time World's Best Companies, 2024
Fortune 500 List, 2022
OUR PROGRAM
Our program is designed for rising seniors. We designed our internship program to be a game-changing first step in kicking off your career journey. During your internship, you will be a part of an intern cohort working at one of our corporate office locations. Our talent team will place you in a department based on your interviews, interests, and skill set. Throughout the program, you will attend business critical meetings, lead projects, gain experience working with cross-functional teams, attend professional trainings, and have the chance to brainstorm with our leadership team. In addition, we will also provide exposure to different brands and departments giving you a larger company overview that can help you determine whether the department is the fit for your career or open the door to other departments you may develop an interest in pursuing. Williams-Sonoma, Inc. places high value on our intern's ideas for our business and our brands. During your internship, you will be given the opportunity to pioneer a new idea for the brand or function you are working for. During the final week of the program, you will present your final project to the executive leadership team. Many of our interns' project proposals have been implemented in new business strategies, as we value the fresh perspective our interns bring to the business.
Of course, we also leave time for a little fun by hosting social and networking opportunities with your fellow interns such as cohort lunches, and social hours.
The internships available at our corporate offices are within the following departments: Creative Services (photo, digital design, graphic design, visual design), eCommerce, Inventory Management, CRM, Merchandising, Product Development & Design, and Technology.
This internship specifically is part of our Technology AI/ML team with emphasis on data science, AI/ML, and GenAI initiatives to enhance customer experiences and optimize business operations.
ABOUT YOU
You are in an undergraduate program in your junior year with an anticipated graduation date in 2027
GPA of 3.5 or above
Open to interning onsite in San Francisco, California
You have a passion for our family of brands, home décor, retail, and technology
Know how to prioritize and move quickly to react to our ever-changing business
You're strategic and think critically to solve problems
Technical experience with Python, PyTorch/TensorFlow, Apache Spark, and data analysis tools; familiarity with machine learning, AI/ML algorithms, and GenAI applications preferred.
WHEN
Our multi-week program runs June 10th - August 14th (start date is flexible for students on the quarter system).
WHERE
San Francisco, CA: Williams Sonoma, Inc. Technology Organization
We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.
The expected starting pay range for this position is $24.00 - $29.00 hourly. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplySoftware Engineer Intern
Redwood City, CA jobs
Moloco builds some of the most powerful AI advertising solutions in the world. Our name-short for "machine learning company"-reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy.
Built with AI from day one, Moloco's planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media and Streaming Monetization solutions enable retailers, marketplaces, and streaming platforms to build revenue-generating ad businesses that balance user experience and advertiser performance.
Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Bangalore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin.
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
The Impact You'll Be Contributing to Moloco:
We are an engineering company founded by engineers. We understand the value of a strong engineering team and strive to hire only the best engineering interns.
We are seeking exceptional interns to join us in building a next-generation ML-based ad-serving platform to satisfy the various needs of our customers. As an intern, you can expect to be a full member of the team you join and will be treated as a junior engineer with the same expectations, project opportunities and responsibilities. Some examples of past intern projects are:
Adding features to our high-performance, low-latency backend servers
Enhancing our system in various aspects including but not limited to scalability, availability, and performance.
Developing novel improvements to pricing theory and/or algorithms
Designing / planning / shipping new features in collaboration with other engineers, PMs and UI Designers.
Developing internal tools to enhance developer productivity and system efficiency.
Turning unstructured logs, messages, and events into structured data that can be utilized for analytics, ML, and more.
Designing and implementing the backend data pipelines for manipulating and managing big data.
Developing APIs to deliver and / or demonstrate the results of advertising campaigns to customers.
Minimum Qualifications:
Able and willing to work from our Seattle, WA or Redwood City, CA office.
Must be able to work full-time (40-hours per week) for 12-weeks during the summer of 2026 (May - September).
Actively enrolled in a Bachelor's, Master's or PhD program in Computer Science, or a related technical field during the internship.
Candidates pursuing a Bachelor's or Master's degree must be graduating and obtaining their degree by June of 2027.
Preferred Qualifications:
Strong background in data structures and algorithms.
Strong coding and problem solving skills.
Familiar with distributed systems and/or databases.
Fluent with at least one programming language for server development like C/C++, Java, Go, Rust.
For more information about our internship program, visit our website: Moloco Internship Program.
Moloco Thrive: Benefits and Well-Being:
We take care of you and create the conditions for you to do the best work of your career. We offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.
Moloco Values:
Lead with Humility: Everyone's voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what's possible.
Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
Go Further Together: We're one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won't let each other fail.
Additional Resources:
Moloco Company Blog
Moloco Leadership
Moloco Newsroom
Equal Opportunity:
Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to achieve our vision to become the scaling engine for the Internet economy.
Moloco is an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law.
Candidate Privacy Notice:
Your privacy matters to us. By applying, you acknowledge that you've reviewed our Candidate Privacy Notice.
Auto-Apply