The Web Marketing Specialist supports the development, execution, and optimization of digital marketing initiatives to drive member engagement, brand awareness, and business growth. This role is responsible for creating, publishing, and maintaining digital content across the Vantage West public website and blog, implementing SEO and AEO best practices, and supporting campaign execution. The specialist collaborates closely with design, advertising, and marketing teams to ensure cohesive messaging and effective digital experiences.
Salary range is $55,011.12 - $72,202.10/annually. Job Grade, EX 12. Final salary is dependent on a candidate's experience and qualifications.
QUALIFICATIONS:
Minimum Education & Experience Requirements:
Bachelor's degree in Marketing, Communications, Digital Media, or related field, or equivalent experience.
One (1) year of experience in digital marketing, web content management, or related roles.
Minimum Knowledge & Skill Requirements:
Proficiency with web content management systems (CMS), basic HTML/CSS, and web analytics tools.
Familiarity with SEO and AEO best practices for digital channels.
Strong writing, editing, and proofreading skills.
Ability to analyze content engagement metrics and suggest improvements.
Excellent organizational and time management skills.
Ability to work independently and collaboratively in a fast-paced environment.
COMPETENCIES:
* Functional/Technical Skills
* Written and Verbal Communication
* Attention to Detail
* Creativity
* Collaboration
* Time Management
WORKING CONDITIONS/ENVIRONMENT:
This job requires the employee to sit a majority of the time. Infrequent lifting of up to 25 lbs. may be required.
OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act.
MAJOR ACCOUNTABILITIES AND TASKS:
Create, edit, and publish digital content for the website and blog, ensuring alignment with brand voice and campaign goals.
Implement SEO and AEO best practices in all digital content, including keyword research and on-page optimization.
Utilize SEO tools (e.g., Yoast, SEMRush, HubSpot) to monitor and improve search performance.
Create and maintain webforms and related workflows as needed for campaigns and member engagement.
Update website content and landing pages for campaigns, products, and promotions, ensuring accuracy and timeliness.
Produce and manage campaign landing pages, pop-ups, and banners to support digital marketing efforts.
Monitor and report on content engagement metrics, providing insights and recommendations for improvement.
Conduct regular quality assurance audits of web content for accuracy, broken links, and compliance with brand and regulatory standards.
Ensure all web content meets accessibility standards (e.g., WCAG) for usability by all members.
Participate in A/B testing of landing pages and campaigns to optimize performance and member engagement.
Collaborate with design, advertising, and marketing teams to ensure cohesive messaging and effective campaign execution.
Stay current on digital marketing trends, tools, and best practices, applying new knowledge to improve results.
Perform other duties as assigned to support the marketing team and organizational goals.
About Us:
At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.
Benefits And Perks:
* Health Coverage - We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).
* Paid Time Off and Holidays - Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.
* Retirement Savings - Generous 401k Plan.
* Development Activities - We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.
* Tuition Reimbursement - We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor's or Master's Degree.
Equal Opportunity Employer Veterans Disabled
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-72.2k yearly 3d ago
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Virtual Relationship Banker
Vantage West Credit Union 3.8
Vantage West Credit Union job in Tucson, AZ
Responsible for providing accurate, professional and prompt Member service while performing a variety of financial transactions virtually, through interactive teller machines (ITMs). Maintains knowledge on all related products, services, and promotions to effectively create cross-sale opportunities based on member needs.
This role is eligible for a language stipend of $200/monthly after 90 days of employment.
Salary range is $18.00 - $22.16/hr. Job Grade NE-8. Final salary is dependent on a candidate's experience and qualifications.
QUALIFICATIONS:
Minimum Education & Experience Requirements:
High School diploma or equivalent
3 years customer service, sales and/or retail banking experience
Spanish speaking is preferred
Minimum Knowledge & Skill Requirements:
Maintains a positive, professional appearance while communicating effectively through on-screen technology
Excellent attention to detail and sound judgement
Ability to work in a fast-paced, goal-oriented environment
Must be an effective team player, cooperative, flexible and dependable
Ability to communicate clearly and effectively
Knowledge of credit union products and services
Must be customer service oriented with the ability to identify and meet member needs
Must possess basic math and computer skills
COMPETENCIES:
Customer Focus
Composure
Approachability
Drive for Results
Decision Quality
Self-Development
Perseverance
WORKING CONDITIONS/ENVIRONMENT:
This job requires the employee to sit or stand for extended periods of time. Infrequent lifting up to 25 lbs.
OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act (BSA). Must be able to obtain license through the Nationwide Mortgage Licensing System & Registry (NMLS).
MAJOR ACCOUNTABILITIES AND TASKS:
Processes a variety of virtual transactions promptly, accurately and efficiently. This includes deposits, transfers, withdrawals, and payments in accordance with credit union policies, procedures, and regulatory requirements.
Learns and applies new technology, serving as a Subject Matter Expert on Interactive Video Teller Machines and stays abreast of ITM enhancements, including process improvement and procedures.
Guides members through self-service handling of account maintenance requests through digital channels.
Builds, develops and maintains relationships with members to ensure a positive member experience.
Determines Member's financial needs and recommends appropriate products and services. Educates Member on the various products and services available including online and mobile banking. Creates cross-selling opportunities in order to meet branch and individual sales goals.
Resolves Members' requests, problems, and complaints or directs them to the appropriate person or department for information and assistance.
Maintains an up-to-date and comprehensive knowledge on all credit union products, services, promotions, policies, procedures, rules and regulations.
Meets balancing requirements.
Performs other duties as assigned.
About Us:
At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.
Benefits And Perks:
* Health Coverage - We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).
* Paid Time Off and Holidays - Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.
* Retirement Savings - Generous 401k Plan.
* Development Activities - We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.
* Tuition Reimbursement - We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor's or Master's Degree.
Equal Opportunity Employer Veterans Disabled
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$18-22.2 hourly 1d ago
AVP, Technology - PayPal Savings Technology Lead
Synchrony Financial 4.4
Phoenix, AZ job
Job ID: 2503847 Job Description: Role Summary/Purpose: The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks.
This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards.
Our Way of Working We're proud to offer you choice and flexibility.
At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices.
Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities: Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution.
Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment.
Manage technology relationship with PayPal and internal cross-functional business and technology teams.
Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program.
Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.
Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks.
Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings.
Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing.
Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements: Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology.
Prior experience as technical lead/technical project or program manager Experience owning and delivering a mission critical projects on time and within budget Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders.
Excellent written and oral communication skills.
Adept at presenting complex topics, influencing and executing with timely / actionable follow-through.
Desired Characteristics: Prior work experience in Banking/FinTech company Ability to drive strong partnerships with second line teams Demonstrated ability to manage complexity and multiple initiatives Experience in retail deposits, regulatory, or risk Experience dealing with sensitive data and software development in highly regulated environment Demonstrated experience in working with partners and clients Leadership experience operating at a strategic level as part of a cross functional team Experience operating as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals Advanced experience with SAS/SQL or other related analytic tools Experience in leading QA teams Experience with Client/Partner management Grade/Level: 11 The salary range for this position is 90,000.
00 - 155,000.
00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.
Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles.
Employees, level 8 or greater, must have at least 18 months' time in position before they can post.
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.
S.
is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued.
Together, we're building a future where we can all belong, connect, and turn ideals into action.
More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony.
We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation.
We can be reached at **************.
Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
$106k-132k yearly est. 2d ago
Primary Therapist
Rosewood 4.6
Surprise, AZ job
We save lives while providing the opportunity for people to realize their healthy selves.:
Primary Therapist
Monte Nido Rosewood
Wickenburg, Arizona
At Monte Nido Rosewood, we understand the intricate medical, emotional, and psychological complications experienced by someone with an eating disorder. Using a holistic and multidisciplinary approach, we treat patients with anorexia nervosa, bulimia nervosa, and binge eating disorders, as well as co-occurring addictions and disorders. Our well-established model of care, experienced multidisciplinary staff, and intimate, warm setting make Rosewood uniquely qualified to effectively treat an eating disorder. Rosewood is one of the nation's leading eating disorder treatment programs for men, women and adolescents offering comprehensive treatment for all stages of recovery, from 24-hour inpatient monitoring to a variety of residential, transitional and outpatient programs.
We are seeking a Primary Therapist to join our multi-disciplinary treatment team.
Schedule Options: 4 10-hour shifts or 5 8-hour shifts
#LI-ONSITE
Total Rewards::
Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
Competitive compensation
Medical, dental, and vision insurance coverage (Benefits At a Glance)
Retirement
Company-paid life insurance, AD&D, and short-term disability
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid time off
Professional development
And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::
Providing individual, group, and family therapy
Serving as liaison with families and outpatient providers
Interact with insurance companies for pre-certification and utilization management
Participating in discharge and aftercare planning
Therapeutic meal support, while modeling a healthy relationship with food
Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities
Qualifications::
Master's degree in clinical counseling or related discipline, at minimum
State license (or license-eligible) in a counseling field (e.g., Psychologist, LMFT, LCSW, LPC)
Prior experience with eating disorders and higher levels of care is helpful
Knowledge of diversity, equity and inclusion practices
#Rosewood
$39k-57k yearly est. Auto-Apply 5d ago
Travel Intermediate Care Unit Registered Nurse - $2,349 per week
GLC On-The-Go 4.4
Lake Havasu City, AZ job
GLC On-The-Go is seeking a travel nurse RN Intermediate Care for a travel nursing job in Lake Havasu City, Arizona.
Job Description & Requirements
Specialty: Intermediate Care
Discipline: RN
Duration: 13 weeks
36 hours per week
Shift: 12 hours
Employment Type: Travel
GLC is hiring: RN IMC/IMU/PCU/STEPDOWN - Lake Havasu City, AZ - 13-week contract
GLC - Named Best Nurse Agency 2024-2025
We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals.
About this Assignment
Join the care team in IMC/IMU/PCU/STEPDOWN where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter.
Assignment Details
Location: Lake Havasu City, AZ
Assignment Length: 13 weeks
Start Date: 02/02/2026
End Date: 05/04/2026
Pay Range: $2,114 - $2,349
Minimum Requirements
Active license in IMC/IMU/PCU/STEPDOWN
1 year full-time RN, IMC/IMU/PCU/STEPDOWN experience within the last 2 years
What you can expect from GLC
Weekly on-time pay with direct deposit
Transparent communication, clear assignment details, and recruiter support from start to finish - or extension
Referral bonus up to $500
Health, dental, and vision insurance
401(k) plan
Completion and signing bonuses may also be available
Ready to move forward?
Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract.
GLC On-The-Go Job ID #485598. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: LPNT West Travel RN IMC (7P - 7A) HRMC, Lake Havasu AZ
About GLC On-The-Go
GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle.
We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S.
Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard.
We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support.
Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality.
With us, it's not just a placement - it's your dream career made possible
$2.1k-2.3k monthly 2d ago
Career Day in Scottsdale, AZ
Community Choice Financial Family of Brands 4.4
Scottsdale, AZ job
Your Opportunity:
Join us for Career Day in Scottsdale, AZ! Thursday, January 22nd 10:00AM-5:00PM
Speedy Cash
7202 E. McDowell Rd.Scottsdale, Arizona 85257**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$30k-45k yearly est. Auto-Apply 1d ago
VP, Model Validation and Validation COE
Synchrony Financial 4.4
Phoenix, AZ job
Job ID: 2503884 Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7).
In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience.
This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results.
The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice.
Our Way of Working We're proud to offer you choice and flexibility.
At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices.
Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias.
This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight.
Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices.
Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts.
Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework.
Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes.
Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice.
Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance.
Supervisory role working with junior reviewers in validation projects.
Handle escalation of issues and dispute with model owner level independently.
See through the issues remediation, root cause analysis, and potential risk acceptance.
Support regulatory examinations and internal audits of the modeling process and selected models samples.
Perform other duties and/or special projects as assigned.
Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred.
Experience in generative AI model validation, framework development, or complex use case development.
Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail.
4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS.
4+ years of machine learning experience, including handling large datasets and trend analysis.
4+ years applying US regulatory requirements for Model Risk Management.
Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery.
Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives.
Familiarity with credit card and consumer finance products and business models.
Knowledge of Credit Card/Consumer Finance products and business model.
Excellent written and oral communication and presentation skills.
Grade/Level: 12 The salary range for this position is 135,000.
00 - 230,000.
00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.
Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles.
Employees, level 8 or greater, must have at least 18 months' time in position before they can post.
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.
S.
is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued.
Together, we're building a future where we can all belong, connect, and turn ideals into action.
More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony.
We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation.
We can be reached at **************.
Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
$109k-158k yearly est. 4d ago
Payroll Specialist
BBSI 3.6
Tucson, AZ job
The BBSI Payroll Specialist position is a key member of the business unit team that consults on a broad range of organizational and management areas. The primary objective of the Payroll Specialist is to process perfect and timely payrolls for around 60-80 clients with a variety of pay periods, pay cycles, and payroll complexities. Additionally, the Payroll Specialist will work closely with clients to understand their payroll and accounting systems and processes to help identify and recommend process improvements.
The successful candidate must demonstrate strong business acumen and possess an entrepreneurial spirit with a genuine desire to proactively and consistently deliver value to our clients and internal teams.
This position reports to the Area Manager and works in partnership with other positions within the business unit, branch and corporate office.
Duties and Responsibilities
Run high volume perfect and timely on- and off-cycle payrolls (800+ employees) for multiple client companies
Become an expert in new client onboarding, BBSI payroll, CRM (Salesforce), timekeeping and HRIS systems. Identify systems options to achieve better results for clients and BU members
Perform on-site client payroll training, HRP web training and use of all feature functionalities relevant to client
Become subject matter expert on client data including turnover, ongoing or seasonal headcount fluctuations, time & attendance, building payroll bridges, import & export requirements, prevailing wages, job costing, certified payroll, standard & custom reporting requirements of client companies
Desired Skills and Experience
Minimum 5 years of payroll experience - ideally in a multi-client, fast-paced, demanding environment
Strong client service orientation and superb customer service skills
Demonstrated experience in process improvement and streamlining - within prior role or department
Experience as a bookkeeper or accountant desirable
Must be self-driven to succeed and help drive success for our business owners
Knowledge of wage and hour laws and taxability of wages.
Exposure to workers' compensation claims management helpful.
Effective communicator with individuals at all levels within an organization
Professional appearance and demeanor; excellent verbal and written communication skills
Exceptional time management skills and ability to work collaboratively in a team setting, with minimal supervision
Systems experience including proficiency in MS Office, particularly Outlook, Excel and Word. Experience in CRM, Citrix preferred, HRP software experience a big plus
Associate's degree preferred; advanced degree is a plus
CPP or FPC designation highly preferred
MS Office experience
Approximately 10% of time to be spent out of the office (local travel within 50 miles of office) for client visits and onsite training
For Individuals with these requirements, this position offers at a minimum:
The stability of working for a publicly traded, growth-oriented company
Phenomenal work environment where we work hard, have fun, promote growth and development, and build great relationships with solid business professionals
Opportunity to impact the success and growth of client companies and BBSI
Knowledge that you are working for a results-oriented organization
Experience interacting with professionals in multiple industries
Salary and Other Compensation:
The starting income range for this position is $23.00-$31.25 hourly. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate.
This position is also eligible for incentive pay in accordance with the terms of the Company's plan.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program.
Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually.
Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.
If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. bbsi.com Please apply via this posting and not by contacting our local or corporate offices.
Click here to review the BBSI Privacy Policy: ***********************************
California applicants: to see how we protect your data, visit our website at: *********************************************************
$23-31.3 hourly 2d ago
Technical Account Manager (Western USA)
Ajax Systems Inc. 3.6
Phoenix, AZ job
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Qualifications
Minimum of 5 years' professional experience in alarm systems, video surveillance, security, IT, telecommunications, or related industries.
Strong working knowledge of CCTV systems, access control technologies and fire alarm systems.
Proven hands‑on experience in designing and installing video surveillance, fire alarm, or other security systems.
Experience delivering offline and online technical training to technical audiences.
Excellent presentation, communication, and interpersonal skills.
Flexible and willing to travel for business trips, trade shows, and other professional events.
Self‑motivated and independent, with an outgoing personality and a proactive approach to work.
NICET and ESA certifications are an asset to the role
Responsibilities
Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees.
Present product roadmaps and new feature updates to Ajax Systems distributors and dealers.
Proactively manage and schedule open classes, private classes and on‑demand requests for training and support for Ajax products and technologies.
Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients.
Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement.
Build and maintain long‑term relationships with key company partners.
Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross‑functional teams.
Support the sales team by following up on leads through the company's CRM portal.
Analyze customer needs in partnership with the sales department to identify optimal product solutions.
Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.
We offer
Competitive compensation that includes a base salary and performance‑based bonuses
Car allowance, petrol and all business costs covered by the company
Health & Life insurance
401(k)
Growth Opportunities
Impactful work
Innovative Environment
#J-18808-Ljbffr
$73k-105k yearly est. 1d ago
Leasing Analyst
Equity Lifestyle Properties, Inc. 4.3
Scottsdale, AZ job
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
of Lease Analyst in Scottsdale, AZ.
What you'll do:
The Lease Analyst, overseeing a portfolio of resorts, monitors and manages rent increase and lease information in an organized and efficient manner while understanding local laws and ordinances.
Your job will include:
Monitor portfolio for monthly rent increases; read, interpret and update leases and ensure their accuracy.
Research and be familiar with local laws and ordinances
Work with legal and local counsel in interpreting local laws for updates to leases.
Run and review reports of activities and turnover for accuracy of rental rates.
Recommend and update community lease types when necessary.
Coordinate with community and regional managers to ensure timely and accurate mailing of rent increase letters.
Respond promptly to questions from community managers regarding lease tracking.
Train appropriate property personnel in lease execution and correctly tracking leases.
Provide systems support to managers regarding rent charges, screening and processing of documents.
Create and run reports to verify data in our automated accounting system, Manage America, and make corrections as necessary.
Apply rent increase calculations per lease type; update leases with new language or market rents.
Manage late fee profiles per lease type for each community.
Review resident accounts and ledger for possible errors in rent charges or credits.
Coordinate the new lease approval process.
Track and meet all associated deadlines with implementing rents, charges and other fees
Run statistical analysis as requested.
Assist Director in other projects as needed.
Identify and implement process improvements to optimize efficiency.
Travel, as required, on a minimum basis.
Skills & experience you bring:
Bachelor's degree, preferably in Business, Accounting or Finance, or a related field.
3+ years of experience, preferably in a real estate, analyst, or lease administration capacity.
Supervisory experience preferred but not necessary
Leadership abilities
Proficiency in Microsoft Office Suite and other relevant web-based applications.
Meticulous attention to detail.
Excellent written and verbal communications skills.
Experience with automated accounting and rental software preferred.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Strong collaborative and facilitation skills and the ability to resolve potential conflicts.
In return for your excellent skills and abilities, we offer a comprehensive benefits package
including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
$55k-70k yearly est. 2d ago
Bilingual Client Support Manager
Goodleap 4.6
Arizona job
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
The Bilingual Client Support Manager works with installers on our platform to ensure we're delivering the best customer experience possible. The CSM will leverage “Big Data“ to identify areas of improvement with their Installers and collectively work together on improving the customer experience. Additional duties such as Installer audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and installers. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of “finance made friendly“.Essential Job Duties and Responsibilities
Provide our customers with world-class customer service. Help resolve questions or concerns.
Strategically partner with installers on ways to improve the customer experience. Be a supportive and collaborative partner our installers can rely on.
Effectively manage a pipeline of projects to completion
Conduct collaborative investigations into possible fraudulent or suspicious activities
Analyze data and spot trends
Conduct monthly partner due diligence checks
Required Skills, Knowledge and Abilities
Strong ability to multi-task
Ability to work independently
Effectively interact with high profile partners
Excellent written and verbal communication skills
Knowledge in solar, mortgage and finance
Ability to manage projects from start to finish
Diligent record keeping
Superior customer service skills
Proficient with Excel and analyzing data
Bilingual in Spanish required
Compensation: $22/hr
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.
$22 hourly Auto-Apply 10d ago
Career Day in Guadalupe, AZ!
Community Choice Financial Family of Brands 4.4
Guadalupe, AZ job
Your Opportunity:
Join us for Career Day in Guadalupe, AZ!
Every Thursday in January
10:00AM-6:00PM
Titlemax
1821 W. Baseline RoadGuadalupe, Arizona 85283
**************
Join a company that fuels your drive with real opportunities for professional and financial growth.
Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most.
Explore your potential with a company that values what you bring to the table.
We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience.
Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
Thrive in the Community - Participate in in-store and community events and external marketing.
Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience.
Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.
*See specific job listings for more details on essential functions by position.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$30k-45k yearly est. Auto-Apply 3d ago
Digital Services Technician
Tucson Federal Credit Union 3.8
Tucson, AZ job
JOB TITLE: Digital Services Technician
REPORTS TO: Digital Services Manager
SUPERVISES: None
EXEMPTION STATUS: Non-Exempt
**Starting Hourly Rate: $24.00**
PRIMARY FUNCTION: Serve as the primary point of contact for employee support related to digital products, projects, and initiatives, providing troubleshooting, guidance, and issue resolution. Collaborate with key stakeholders to ensure digital products and strategic initiatives are properly tested, implemented, and supported.
ESSENTIAL FUNCTIONS:
Provide day-to-day operational and maintenance support for Digital Services products, including monitoring, troubleshooting, and issue resolution.
Support the implementation of digital products and enhancements, including development coordination, testing, system integration, training, and reporting to improve the user experience.
Serve as a Subject Matter Expert (SME) for staff on Digital Services products and workflows, providing guidance, problem-solving support, and escalation expertise.
Act as a TFCU system administrator for third-party platforms aligned with Digital Services, managing user access, interfaces, workflows, and configurations for digital banking, lending, and branch operations.
Execute manual tasks for Digital Services processes that cannot be automated.
Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Maintain member and TFCU privacy and confidentiality.
OTHER DUTIES/RESPONSIBILITIES:
Develop relationships with internal departments to support and encourage the promotion of all digital products.
Conduct periodic reviews of existing policies and procedures to ensure that they are effective and current.
Provide input and recommendations to enhance current products or introduce new offerings by monitoring the digital marketplace for emerging channels, products, and opportunities.
Gain and retain a high-level knowledge of all TFCU policies and procedures.
Adhere to TFCU's attendance and punctuality policy.
Maintain a professional businesslike appearance in accordance with TFCU's dress code policy.
Engage in behavior that aligns with the credit union's cultural beliefs.
KNOWLEDGE, SKILLS AND ABILIITIES:
Education: High school diploma or its equivalent required.
Experience: Two (2) years credit union experience required. Two (2) years customer service experience preferred.
Qualifications:
Manage and resolve multiple concurrent issues in a fast-paced environment by prioritizing requests, meeting established response times, and maintaining service quality.
Organize and execute work independently, setting short- and long-term objectives to complete assignments accurately and on schedule.
Analyze and troubleshoot complex user experience issues by identifying root causes, evaluating system behavior, and implementing effective solutions.
Communicate clearly and professionally in written, verbal, and interpersonal settings, including delivering presentations and providing technical explanations to non-technical audiences.
Use core business applications effectively to support daily operations, including configuring settings, navigating workflows, and resolving common user issues.
Create and maintain documents, spreadsheets, and presentations using Microsoft Word, Excel, and PowerPoint to support reporting, training, and communication needs.
Prepare, edit, and manage digital documents using Adobe Acrobat, including form creation, document editing, and secure file handling.
Develop and deliver presentations using a laptop-based setup, incorporating visuals, demonstrations, and supporting materials for in-person or virtual audiences.
Create and edit basic video and photo content using standard editing software to support training, communication, or digital service initiatives.
Availability: Monday through Friday with the ability to work off-hours when required.
Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation.
Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk inside an office building and TFCU branches. Bending is also sometimes required to reach low cabinets and drawers.
Use of Hands/Fingers: To operate a computer, keyboard, mouse, and other office machinery such as, but not limited to: printers, copy machines, and other equipment. Additionally, this position is frequently required to sit and reach with hands and arms.
Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members/employees and educate them on products and services offered at the credit union.
Lifting: The ability to occasionally lift up to 5 lbs. is required for this position.
s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an "employment at will employer."
$24 hourly 6d ago
Member Advocate I - Northwest Branch
Tucson Federal Credit Union 3.8
Oro Valley, AZ job
JOB TITLE: Member Advocate
REPORTS TO: Branch Manager
SUPERVISES: None
EXEMPTION STATUS: Non-exempt
PRIMARY FUNCTION: Provide exceptional experiences by utilizing a consultative approach to handle every member need, from service to sales, with warmth and a collaborative spirit.
** Starting Hourly Rate: $21.00**
ESSENTIAL FUNCTIONS:
1. Perform cash handling and payment processing within established procedures and controls.
2. Establish new relationships and deepen existing member relationships through a needs-based selling approach, demonstrating industry leading service.
3. Process new account openings, loan applications/disbursals, and routine member maintenance requests accurately and efficiently. Refer loan products that will best meet member needs to help support branch growth and production goals.
4. Consistently demonstrate a commitment to advancing knowledge of sales techniques and product knowledge to better serve members.
5. Engage in behavior that aligns with TFCU's cultural beliefs.
6. Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Follow credit union Member Privacy Policy and member identification procedures.
7. Maintain a professional businesslike appearance in accordance with TFCU's Dress and Personal Appearance Policy.
8. Adhere to TFCU's attendance and punctuality policy.
KNOWLEDGE, SKILLS AND ABILITIES:
Level 1: Minimum five (5) years of Customer Service-related experience required.
Education/Training/Functions: HS Diploma/GED or equivalent, beginning level of training with MS Office. Basic general computer skills (i.e.: using email, navigate the internet, search functions). Working with an In-Branch Trainer. Completion of Training Plan and eLearning coursework. Progress to Level 2 when demonstrated ability to work independently has been observed; within 90 to 180 days.
Level 2: Minimum six (6) years of Customer Service-related experience required.
Education/Training/Functions: In addition to Level 1 Education/Training/Functions: Intermediate level of training with MS Office. Basic general computer skills (i.e.: using email, navigate the internet, search functions). Has completed all training. Requires no direction in the completion of basic duties including pipeline management. Demonstrates superior product knowledge. Excellent needs based selling skills. Acts as contact for internal quality assurance (ie: Calls, Title Work, loan documents).
Level 3: Minimum eight (8) years of Customer Service-related experience required.
Education/Training/Functions: HS Diploma/GED or equivalent, advanced level of training with MS Office. Intermediate computer skills (i.e.: tables and graphics). Handles all complex branch assignments. Serves as mentor to team members. Creates Marketing/Sales Campaigns in alignment with company goals and initiatives.
Trainer: Minimum eight (8) years of Customer Service-related experience required.
Education/Training/Functions: HS Diploma/GED or equivalent, advanced level of training with MS Office. Intermediate computer skills (i.e.: tables and graphics). Responsible for the completion of training plans for Level 1 and 2 advocates. Trained to identify learning styles and alter training based on the need of a trainee. Ability to assess employee's retention and performance during the training period.
Qualifications:
1. Knowledge of basic mathematical applications.
2. Proficiency of the English language, sentence structure, proper grammar and spelling of words.
3. Ability to speak using proper grammar to effectively communicate and convey business principles to members.
4. Ability to handle a variety of tasks and appropriately prioritize throughout a business day.
5. Knowledge of the Microsoft Office Suite products, specifically Outlook, Word, Excel and PowerPoint.
6. Basic knowledge of progressive technology.
7. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
Availability: Monday through Saturday, as scheduled.
Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation.
1. Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk about inside the branch. Bending is also sometimes required to reach low cabinets and drawers.
2. Use of Hands/Fingers: To operate a computer, keyboard, mouse and other office machinery such as but not limited to; a calculator, copy machine, and printer. Additionally, this position is frequently required to sit and reach with hands and arms.
3. Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members and educate them on products and services offered at the credit union.
4. Lifting: The ability to occasionally lift up to 25 lbs. is required for this position.
s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an “employment at will employer.”
$21 hourly 1d ago
Virtual Teller I
Tucson Federal Credit Union 3.8
Tucson, AZ job
JOB TITLE: Virtual Teller
REPORTS TO: Virtual Experience Supervisor
SUPERVISES: None
EXEMPTION STATUS: Non-exempt
**Starting Hourly Rate: $20.00**
PRIMARY FUNCTION: Provide exceptional experiences to our members by assisting with their financial needs and accurately processing account transactions virtually, on-camera, through the Credit Union's ITM (Interactive Teller Machine).
ESSENTIAL FUNCTIONS:
1. Process all member transactions including deposits, withdrawals, loan advances and loan payments accurately.
2. Exercise good judgment and problem-solving skills to resolve issues and make on the spot decisions including exceptions, adjustments and overrides.
3. Support members in overcoming concerns with new technology and promote benefits to ensure a positive experience and increase adoption rate.
4. Actively participate and complete all required training that enhances one's ability to perform their job.
5. Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Follow credit union Member Privacy Policy and member identification procedures.
OTHER DUTIES/RESPONSIBILITIES:
Must maintain a high level of professionalism, positivity, and friendliness on camera to deliver an exceptional experience for each member.
Ability to speak clearly, tactfully, effectively and with diplomacy to members, volunteers and employees at all levels of the organization (systems, documents, procedures, etc).
Ability to accurately communicate via email, throughout systems, documents, and in person communication.
Must be comfortable and maintain professionalism on camera with members. Maintain professional composure during all video transactions.
Engage in behavior that aligns with the credit union's cultural beliefs.
Gain and retain a high-level knowledge of all TFCU products, policies and procedures.
Maintain a professional businesslike appearance in accordance with TFCU Dress and Personal Appearance Policy.
Adhere to TFCU's attendance and punctuality policy.
KNOWLEDGE, SKILLS AND ABILITIES:
Education: High school diploma or its equivalent required.
Experience: Five (5) years work experience required, preferably in customer service. Three (3) years cash handling experience preferred.
Level 1: Minimum three (3) years of Customer Service-related experience required.
Beginning level of training with MS Office. Basic general computer skills (ie: using email, navigate the internet, search functions). Complete BVS courses (number and scope TBD by Member Experience Senior Leadership). (Complete within 90 days of employment for external, prior to level 2 for internal)
Level 2: Minimum five (5) years of Customer Service-related experience required.
In addition to Level 1 Education/Training/Functions: Intermediate computer skills (ie: tables and graphics). Assists teammates with troubleshooting such as machine issues, submitting work tickets and balancing outages. Acts as back up for cash ordering and vendor contact. Complete BVS courses (number and scope TBD by Member Experience Senior Leadership). (Complete within 120 days of employment for external, prior to level 3 for internal)
Level 3: Minimum seven (7) years of Customer Service-related experience required.
In addition to Level 2 Education/Training/Functions: Advanced computer skills training (ie: troubleshooting and technology). Serves as contact for escalated member calls, handles advanced supervisory functions (ie: cash ordering, scheduling). Provides leadership and coaching. At least 1 year experience in a leadership capacity or identified as candidate for Prospective Leaders Program. Complete BVS courses (number and scope to TBD by Member Experience Senior Leadership).
Trainer: Minimum nine (7) years of Customer Service-related experience required.
Advanced level of training with MS Office. Advanced computer skills training (ie: troubleshooting and technology). Ability to deliver training and feedback via technology and in person. At least 1 year experience in Virtual Teller position preferred.
Availability: Monday through Saturday, as scheduled.
Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation.
1. Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk about inside the branch. Bending is also sometimes required to reach low cabinets and drawers.
2. Use of Hands/Fingers: To operate a computer, keyboard, mouse and other office machinery such as but not limited to; a calculator, copy machine, and printer. Additionally, this position is frequently required to sit and reach with hands and arms.
3. Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members and educate them on products and services offered at the credit union.
4. Lifting: The ability to occasionally lift up to 25 lbs. is required for this position.
s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an “employment at will employer.”
$20 hourly 8d ago
Business Development Representative II - Payments - Senior Associate
Jpmorgan Chase 4.8
Tempe, AZ job
You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments. You have found the right team As a Business Development Representative in the Small & Medium-Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking. You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols. You will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
**Job Responsibilities**
+ Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
+ Identify and self-source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
+ Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
+ Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
+ Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
+ Negotiate leveraging customized proving models with clients to close business
+ Work with internal partners to ensure successful implementation and product ramp-up
+ Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
**Required Qualifications, Skills, and Capabilities**
+ Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts
+ Excellent communication skills, both verbally and in writing, with individuals at all levels, internally and externally
+ Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint
+ Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
+ Use sound judgment to offer comprehensive and customized solutions that best meet client needs, able to identify and recommend appropriate alternatives when traditional solutions do not apply
+ Ability to balance the needs of clients with associated risks and interests of the firm
+ Establish and consistently use a disciplined process to manage time, using time strategically to accomplish business objectives and follow through with commitments
**Preferred Qualifications, Skills, and Capabilities**
+ Bachelor's degree in Finance or a related field, or equivalent work experience in a business-to-business sales or relationship management role
+ At least 3 years of related business development experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$89k-119k yearly est. 56d ago
Technology Support II - Production Management, Issues Management
Jpmorgan Chase & Co 4.8
Tempe, AZ job
JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved
* Effectively communicate analysis of issues to internal and external stakeholders as directed
* Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities
* Ensures cases are resolved within established timelines for completion
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Should have experience in a Customer or Client Facing related role
* Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries
* Excellent communication skills, organizational skills and time management skills
* Excellent technical skills and business acumen related to data management and payments processing
* Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
* Exposure to observability and monitoring tools and techniques
* Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Knowledge of one or more general purpose programming languages or automation scripting
* Experience with help desk ticketing systems
* Ability to influence and lead technical conversations with other resolver groups as directed
* Exposure to observability and monitoring tools and techniques
* Experience in Large Language Models (LLM) and Agentic AI
$54k-79k yearly est. Auto-Apply 38d ago
Fraud Analytics and Innovation Lead Analyst
Bank of America Corporation 4.7
Phoenix, AZ job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).
This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.
Responsibilities:
* Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
* Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
* Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management
* Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights
* Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products
* Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape
* Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners
* Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities
* Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
* Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
* Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
* Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
Required Qualifications:
* Minimum 3 years SAS/SQL Coding knowledge and/or experience
* Ability to manage multiple projects in a complex and rapidly-changing environment
* Ability to work independently as well as part of a team
* Demonstrate strong analytical skills
* Previous risk/fraud analysis, strategy development, or related experience
* Strong written and oral communication skills
* Intellectually curious and willing to dive into complete issues\problems and solve
Desired Qualifications:
* 5+ years of risk analysis, strategy development, or related experience
* 5+ years of SAS or SQL Coding experience
* Prior experience in Authentication, Fraud, Debit Card or other related risk fields
* Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
* Experience managing relationships and projects with external vendor partners
Skills:
* Analytical Thinking
* Business Analytics
* Data and Trend Analysis
* Fraud Management
* Problem Solving
* Collaboration
* Innovative Thinking
* Monitoring, Surveillance, and Testing
* Presentation Skills
* Risk Management
* Data Visualization
* Interpret Relevant Laws, Rules, and Regulations
* Issue Management
* Oral Communications
* Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
$57k-90k yearly est. 13d ago
Proprietary Equity Trader Position
T3 Trading Group 3.7
Tempe, AZ job
NOW HIRING Proprietary Equity Traders Wanted
T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street the heart of New York City's financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide:
WE PROVIDE:
Education in technical analysis, tape reading, money management, and market psychology
Daily trading review with experienced traders
Competitive payout structure
Cutting edge technology
Open and friendly team environment
REQUIRED QUALIFICATIONS:
College degree with a competitive GPA
Basic familiarity with the equity markets
Strong analytical skills
Ability to work well in a team environment
A focused, dedicated, and entrepreneurial personality
Enthusiasm for the equity markets
Prior trading experience is not required
We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management.
In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology.
Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders.
Series 57 & SIE license required. We will sponsor qualified candidates for this exam.
If interested, please contact Paolo Fontana at ************ or ***************************
$65k-113k yearly est. Easy Apply 60d+ ago
Loan Documentation Processor
Wells Fargo 4.6
Chandler, AZ job
About this role: Wells Fargo is seeking a Loan Documentation Processor in Credit Card department. Learn more about our career areas and lines of business at *********************** In this role, you will: * Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
* Perform loan documentation for moderately complex loans
* Process and close for loan products
* Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
* Receive direction from Loan Documentation supervisor and escalate non-routine questions
* Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
* Interact with immediate Loan Documentation team and functional area on routine process
Required Qualifications:
* 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
* Experience with systems such as CUSP, FDR, IRRIS/XPM, SVP, or similar
* Knowledge and understanding of credit cards
* Independent self-starter with the ability to manage a pipeline of work
* Ability to analyze applicable policies and procedures to ensure the financial integrity of customers
* Proven strong phone etiquette skills
* Experience collaborating with other team members and lines of business to evaluate challenging situations
* Customer service focus and creative problem-solving techniques
* Strong analytical skills, high attention to detail and decision making ability
* Intermediate Microsoft Office skills
* Excellent verbal, written and interpersonal communication skills
* Ability to achieve high production and quality standards
* Be adaptable to constant change
* Ability to work effectively, as well as independently, in a team environment
Job Expectations:
* Start date: February 9th, 2026
* Location: 2800 S Price Road Chandler, AZ 85286
* Training Schedule: Monday-Friday (12 weeks in office)
* Work Schedule: Tuesday-Saturday 6:00am-3:30pm
* This position is not eligible for Visa sponsorship
* This position offers a hybrid work schedule
* Ability to work additional hours as needed
* Must be able to attend full duration of required onsite training period
Posting End Date:
12 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.