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Field Service Technician jobs at Varian Medical Systems

- 201 jobs
  • Customer Service Engineer II - Quest - Marlborough, MA

    Varian Medical Systems, Inc. 4.4company rating

    Field service technician job at Varian Medical Systems

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. * Service Area - MegaLab - Marlborough, MA * Shift Requirements after onboarding/training for this role: Mon - Fri, 11:00 PM - 8:00 AM (subject to change based on needs of business). This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer II, you will be responsible for: * You will be servicing Automation Equipment in the Marlborough, MA area. Customer Service Engineer Level based on prior experience. * You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Automation instrumentation with minimal supervision. * You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance. * You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. * Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers * You have knowledge and experience performing service, preventative maintenance and modifications on automation equipment at with minimal supervision. * You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. * You have experience in testing, repairing and maintaining capital medical equipment. * You have strong customer service and communication skills. * You are proficient in the use of tools and service test equipment. * General understanding of the principles of electricity, power supplies, and grounding. Required skills to have for the success of this role * Minimum high school diploma; technical Associates Degree or equivalent preferred. * Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. * Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website-Engineer Tools). * 3+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing instruments needed. * Valid driver's license, ability to drive independently day and night, and good driving record required. * Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone. Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $66,980 - $92,092 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: "A successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations." Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
    $67k-92.1k yearly Auto-Apply 12d ago
  • Field Service Technician

    Analogic Corp 4.8company rating

    Boston, MA jobs

    Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. All experience levels are welcome to apply. This position reports to the Area Manager of Security Field Service. This position will cover Boston Logan Airport, it is the main airport assignment and where you will spend the majority of your time. Why should you join the Analogic team? At Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit **************** The purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field. Your Primary Responsibilities: as Field Service Technician * Demonstrate the ability to diagnose errors, technical problems and determine proper solutions. * Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge. * Document and produce timely and detailed service reports. * A willingness to exceed company and customer requirements. * Responsive to customer needs and building a positive relationship. * Ensure all tools and calibrated equipment are properly maintained at all times. * Meet daily service needs at assigned sites and locations * Ability to plan and perform repairs and preventative maintenance independently in the field. * Able to schedule work based on field needs Basic Qualifications for Field Service Technician: * High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair * Exceptional at managing time and able to complete assigned small field projects * Technically savvy; innovative, quick to learn and adapt to new technology * Professional demeanor and customer focused. * Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers * Flexible and open to a fluid schedule and working environment. * Must pass a criminal background check, drug test, pre-employment physical, and credit check * Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI). * Must have a valid driver's license and dependable transportation, along with the ability to travel up to X% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel). * Due to contractual obligations, U.S. citizenship or permanent residency (green card) is required for this position. * Must be able to work overtime and variable hours as required by business needs. Preferred Qualifications: * Certified trade training Physical Requirements: * Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards. * Ability to maintain regular, punctual attendance * Ability to lift, carry, push, and pull up to 75 pounds * Ability to bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, stand for long periods of time, turning, and working in unusual positions requiring full body mobility. * Ability to be able to reach, above and below shoulder level, flex or extend neck and have good hand and finger dexterity. * Must be able to work in tight, semi-enclosed spaces occasionally. Benefits: * 401K with company match vested immediately * HSA/FSA match * 8 weeks paid parental leave * Healthcare for now and healthcare as your family and health change * Continuous Education Pathways * You will be joining a passionate, driven and diverse global team! To learn more about our culture please visit: https://****************/careers/ Follow us on LinkedIn: ******************************************
    $87k-110k yearly est. 40d ago
  • Field Service Technician

    Analogic Jobs 4.8company rating

    Boston, MA jobs

    Summary Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. All experience levels are welcome to apply. This position reports to the Area Manager of Security Field Service. This position will cover Boston Logan Airport, it is the main airport assignment and where you will spend the majority of your time. Why should you join the Analogic team? At Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit **************** The purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field. Your Primary Responsibilities: as Field Service Technician Demonstrate the ability to diagnose errors, technical problems and determine proper solutions. Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge. Document and produce timely and detailed service reports. A willingness to exceed company and customer requirements. Responsive to customer needs and building a positive relationship. Ensure all tools and calibrated equipment are properly maintained at all times. Meet daily service needs at assigned sites and locations Ability to plan and perform repairs and preventative maintenance independently in the field. Able to schedule work based on field needs Basic Qualifications for Field Service Technician: High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair Exceptional at managing time and able to complete assigned small field projects Technically savvy; innovative, quick to learn and adapt to new technology Professional demeanor and customer focused. Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers Flexible and open to a fluid schedule and working environment. Must pass a criminal background check, drug test, pre-employment physical, and credit check Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI). Must have a valid driver's license and dependable transportation, along with the ability to travel up to X% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel). Due to contractual obligations, U.S. citizenship or permanent residency (green card) is required for this position. Must be able to work overtime and variable hours as required by business needs. Preferred Qualifications: Certified trade training Physical Requirements: Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance Ability to lift, carry, push, and pull up to 75 pounds Ability to bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, stand for long periods of time, turning, and working in unusual positions requiring full body mobility. Ability to be able to reach, above and below shoulder level, flex or extend neck and have good hand and finger dexterity. Must be able to work in tight, semi-enclosed spaces occasionally. Benefits: 401K with company match vested immediately HSA/FSA match 8 weeks paid parental leave Healthcare for now and healthcare as your family and health change Continuous Education Pathways You will be joining a passionate, driven and diverse global team! To learn more about our culture please visit: https://****************/careers/ Follow us on LinkedIn: ******************************************
    $87k-110k yearly est. 39d ago
  • Breast and Skeletal Health Field Service Engineer - Boston, MA

    Hologic 4.4company rating

    Boston, MA jobs

    We are growing and are thrilled to be recruiting in the Boston, MA area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. Summary Of Duties And Responsibilities Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. Assist other Field Engineers as necessary. Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. Complete and submit all required paperwork on time and accurately. Train customers on the basic operation and use of Hologic products. Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. Provide support at conventions, trade shows and customer trials. Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Manage inventory, keep accurate records, and return unused and failed parts promptly. Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. Manage the assigned territory in an organized fashion. Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. Qualifications Must be a self-starter, able to travel and work independently with minimal supervision. Must be capable of multi-tasking, setting priorities and scheduling work activities. Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. Willing to work flexible hours and overtime on short notice. Position requires the ability to be “on call” after normal working hours. Depending on location, position may require frequent overnight travel. Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. High degree of mechanical aptitude. Excellent communications skills, both written and verbal are required Education Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. Experience 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable. Specialized Knowledge Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. Same Posting Description for Internal and External Candidates #LI-MG3
    $63.9k-100k yearly Auto-Apply 33d ago
  • Breast and Skeletal Health Field Service Engineer - Boston, MA

    Hologic 4.4company rating

    Boston, MA jobs

    Boston, MA, United States We are growing and are thrilled to be recruiting in the **Boston, MA** area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. **Summary Of Duties And Responsibilities** + Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. + Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. + Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. + Assist other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. + Complete and submit all required paperwork on time and accurately. + Train customers on the basic operation and use of Hologic products. + Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. + Provide support at conventions, trade shows and customer trials. + Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. + Manage inventory, keep accurate records, and return unused and failed parts promptly. + Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. + Manage the assigned territory in an organized fashion. + Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. + Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. + Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. **Qualifications** + Must be a self-starter, able to travel and work independently with minimal supervision. + Must be capable of multi-tasking, setting priorities and scheduling work activities. + Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. + Willing to work flexible hours and overtime on short notice. + Position requires the ability to be "on call" after normal working hours. + Depending on location, position may require frequent overnight travel. + Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. + High degree of mechanical aptitude. + Excellent communications skills, both written and verbal are required **Education** + Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. **Experience** + 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. + Experience designing, installing, or maintaining computer networks highly desirable. **Specialized Knowledge** + Strong computer literacy. + Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. **_Agency And Third Party Recruiter Notice_** _Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._ _Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._ **_Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans._** Same Posting Description for Internal and External Candidates \#LI-MG3
    $63.9k-100k yearly 33d ago
  • Breast and Skeletal Health Field Service Engineer - Boston, MA

    Hologic 4.4company rating

    Boston, MA jobs

    We are growing and are thrilled to be recruiting in the Boston, MA area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues. Summary Of Duties And Responsibilities * Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. * Establish and maintain a high level of customer satisfaction with Hologic's products, support and service. * Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. * Assist other Field Engineers as necessary. * Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM. * Complete and submit all required paperwork on time and accurately. * Train customers on the basic operation and use of Hologic products. * Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements. * Provide support at conventions, trade shows and customer trials. * Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. * Manage inventory, keep accurate records, and return unused and failed parts promptly. * Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory. * Manage the assigned territory in an organized fashion. * Perform PM's on time, provide expeditious on-site response and minimize equipment downtime. * Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed. * Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner. Qualifications * Must be a self-starter, able to travel and work independently with minimal supervision. * Must be capable of multi-tasking, setting priorities and scheduling work activities. * Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments. * Willing to work flexible hours and overtime on short notice. * Position requires the ability to be "on call" after normal working hours. * Depending on location, position may require frequent overnight travel. * Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance. * High degree of mechanical aptitude. * Excellent communications skills, both written and verbal are required Education * Associate's Degree or equivalent in electronics, computer science or related technical discipline is required. Experience * 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. * Experience designing, installing, or maintaining computer networks highly desirable. Specialized Knowledge * Strong computer literacy. * Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred. The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. Same Posting Description for Internal and External Candidates #LI-MG3
    $63.9k-100k yearly 33d ago
  • Field Service Engineer - Sidney, NE

    Cassling 3.7company rating

    Sidney, NE jobs

    Field Service Engineer - Cassling Successful candidates must reside within the Scottsbluff/Sidney/Aliiance, NE area. Position Overview Field Service Engineers (FSEs) are the heart of our organization. As an FSE, you are responsible for visiting hospitals, health systems and other healthcare partners throughout your service territory. You'll develop relationships with providers who live in and work to serve your nearby communities, using your systems expertise to achieve a level of trust that's unmatched in the industry. As an OEM specialist, you'll install, maintain and repair Siemens Healthineers imaging systems, with the opportunity to also work on select third-party equipment. Your first year will be spent learning the intricacies of the systems you'll service from a senior engineer. You'll also be coached in and become an expert in “the Cassling way,” which emphasizes personalized service, record response times and a willingness to go the extra mile for our customers and partners. Here are the details: Primary Duties & Responsibilities Service any combination of MR, CT, Cath/Angio, Nuclear Med, fluoro and ultrasound systems Perform periodic maintenance inspections per manufacturers' specifications Perform initial calibration and certification of newly installed systems Complete all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement Coordinate with service and sales management to anticipate future service needs. Maintain parts inventory according to policy Travel in a company-provided vehicle to health facilities throughout your territory (driver's license and Fleet Policy adherence required) Travel via airplane for occasional training at other locations, including some outside the United States (must have or being willing to obtain a valid passport) Work on call at set intervals in anticipation of system downtime during non-business hours Perform other duties and responsibilities as assigned or required by manager Why Join Our Team? Competitive salary that's among the best in your local field Health, dental and vision insurance Paid Time Off (PTO) accrues immediately, with no waiting period Pre-tax and Roth 401(k) plans with company match so you can invest in your family's futures Company-provided car and cellphone 10 weeks of Paid Parental Leave for mothers and fathers, including adoptions and fostering Company-paid life insurance for you and your dependents, with additional voluntary coverages available Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness Company-paid disability insurance Tuition reimbursement to pursue your education goals Nine paid holidays Volunteer Time Off (VTO) so you can support non-profits you're passionate about Comprehensive wellness program and incentives Referral bonuses Mentorship program to encourage your growth and development What We're Looking for in a Candidate Minimum of a two-year degree in electronics (Technical school or Associates Degree) or equivalent work experience. Medical imaging industry field service experience preferred but not required. Proficient use of hand tools and performance of mechanical tasks The ability to communicate technical information to non-technical audiences Interpersonal skills. Attention to detail. Able to work in a relatively unstructured environment in which priorities constantly change. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in environments that include varying conditions, both indoors and outdoors. Must be able to work with chemicals and high voltage equipment. May come into contact with human body fluids or solids on equipment. Required to travel and stay overnight as necessary. Requirement 0-24% 25-49% 50-74% 75-100% Sight X Hearing X Standing/Walking X Climbing (including ladders)/Stooping/Kneeling X Lifting (at least 80 lbs)/Pulling/Pushing X Fingering/Grasping X Sitting/Driving (including long distances) X About Cassling Cassling strengthens community healthcare through customer-centric imaging and therapeutic technology, services and solutions. From critical access hospitals and diagnostic imaging centers to large health systems and IDNs, Cassling is committed to helping healthcare organizations improve access and outcomes, create efficiencies and lower costs. Cassling serves as a partner and strategic advisor to healthcare organizations-helping them navigate the challenges of the fast-paced, ever-changing healthcare industry. Through our partnerships, including Siemens Healthineers, Cassling offers the best of both worlds-an unprecedented level of service and local support in combination with world-class imaging technology. Our goal is to impact 350 million patient lives by 2030. Headquartered in Omaha, Nebraska, and founded in 1984, Cassling is proud to be a family-owned company and have Midwestern values and integrity at the heart of what we do. To learn more, visit ***************** Cassling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Cassling also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email ***************.
    $58k-78k yearly est. 47d ago
  • Field Service Technician - Installer

    Hamilton Company 4.2company rating

    Franklin Town, MA jobs

    Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs. Responsibilities * Conduct site surveys of customer locations to ensure a successful install of Hamilton products. * Troubleshoot and install large scale automated freezers, air compressors and dryers. * Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. * Research and answer customer questions about product features, issues, and upgrades. * Performs start up testing and customer training on features and general maintenance of product. * Has solid knowledge of the organization's products and services. * Performs customer user training. * Contributes to the R&D aspects of projects by presenting the install perspective. * Provide on-site install, repairs, and quality checks. * Provide remote support via phone, e-mail, and computer. * Clearly and accurately complete documentation on time. * Installer travel is roughly 50+% domestic travel. * Regular commute to and from customer sites with ability to navigate within the region. Must follow traffic laws and correctly route themselves, ensuring on-time arrival at customer site. * All other duties as assigned. Qualifications * Understand the system. Mechanically, electronically, sensors, motors, power distribution, configurations, backups, etc. * Comfortable in confined spaces and still able to be aware of the environment. * Comfortable working around live and wired systems. * Understand the system. Mechanically, electronically, sensors, motors, power distribution, configurations, backups, etc. * Able to read schematics and assembly drawings. * Have excellent communication skills, which are appropriate for a customer-facing role. * Be hardworking and enthusiastic with exceptional attention to detail. * Able to work independently with limited direction as well as in a team. * Be capable of working under pressure without compromise. * Must have the ability to manage and meet schedule commitments. * Must be able to travel frequently and be flexible, subject to Business requirements. * Willingness to work additional hours and the flexibility to work overtime as and when required. * Position requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work involves sitting most of the time. Education/Experience * Associates degree or equivalent professional experience-based knowledge or certification. A degree or working towards a degree is an advantage. * Experience in automation or similar is essential. * Experience working with customers in the life science/clinical/pharmaceutical field would also be an advantage About Hamilton * Diverse portfolio of exciting and innovative design projects. * Tremendous opportunities for professional growth. * Commitment to sustainable design. * Competitive Compensation. * Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more. * Solid Stable Company. * Drug free workplace. It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Mid Salary
    $68k-105k yearly est. Auto-Apply 37d ago
  • Field Service Technician - Installer

    Hamilton Company 4.2company rating

    Franklin Town, MA jobs

    Company Overview Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs. Responsibilities Conduct site surveys of customer locations to ensure a successful install of Hamilton products. Troubleshoot and install large scale automated freezers, air compressors and dryers. Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Research and answer customer questions about product features, issues, and upgrades. Performs start up testing and customer training on features and general maintenance of product. Has solid knowledge of the organization's products and services. Performs customer user training. Contributes to the R&D aspects of projects by presenting the install perspective. Provide on-site install, repairs, and quality checks. Provide remote support via phone, e-mail, and computer. Clearly and accurately complete documentation on time. Installer travel is roughly 50+% domestic travel. Regular commute to and from customer sites with ability to navigate within the region. Must follow traffic laws and correctly route themselves, ensuring on-time arrival at customer site. All other duties as assigned. Qualifications Understand the system. Mechanically, electronically, sensors, motors, power distribution, configurations, backups, etc. Comfortable in confined spaces and still able to be aware of the environment. Comfortable working around live and wired systems. Understand the system. Mechanically, electronically, sensors, motors, power distribution, configurations, backups, etc. Able to read schematics and assembly drawings. Have excellent communication skills, which are appropriate for a customer-facing role. Be hardworking and enthusiastic with exceptional attention to detail. Able to work independently with limited direction as well as in a team. Be capable of working under pressure without compromise. Must have the ability to manage and meet schedule commitments. Must be able to travel frequently and be flexible, subject to Business requirements. Willingness to work additional hours and the flexibility to work overtime as and when required. Position requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Education/Experience Associates degree or equivalent professional experience-based knowledge or certification. A degree or working towards a degree is an advantage. Experience in automation or similar is essential. Experience working with customers in the life science/clinical/pharmaceutical field would also be an advantage About Hamilton Diverse portfolio of exciting and innovative design projects. Tremendous opportunities for professional growth. Commitment to sustainable design. Competitive Compensation. Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more. Solid Stable Company. Drug free workplace. It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.
    $68k-105k yearly est. Auto-Apply 13d ago
  • Field Service Technician

    Southwestern Industries 4.2company rating

    West Springfield Town, MA jobs

    Company TRAK Machine Tools (TMT) is a manufacturer of CNC controls and CNC machine tools for R & D, tooling, and low-volume machining applications. We integrate our CNC controls with machine tools and sell the finished products as turnkey systems under the respected brand names of TRAK and ProtoTRAK. We sell directly to users in much of the United States, with distributor sales in other parts of North America and Europe. Job Overview Our Field Service Technicians work in our customers' machine shops and manufacturing companies in a hands-on capacity, using a variety of tools to repair, maintain, and install our TRAK CNC Machines and our ProtoTRAK CNC Retrofits. This is a full-time, salaried position for a responsible individual capable of working with minimal supervision. The Field Service Technician (FST) mostly works in a defined, local territory. He works from his own home and drives to customer's shops in a company-supplied service vehicle. He visits several different locations each week and responds to service demand and generates additional service revenue by offering service maintenance contracts and other service products. Duties Specific functions include, but are not limited to: Performing service on existing products in machine shops and manufacturing companies. Installation of new CNC controls and CNC machine tools. Performing scheduled maintenance to keep things running like new. Contacting the customer to schedule service calls. Completing various reports in an accurate and timely manner. Requirements Ability to learn technical subjects Mechanical aptitude Strong motivation and results-oriented attitude Good communication skills Experience or education in a mechanical field Maturity and self-reliance Good organization skills Physically fit: able to lift up to 75 lbs, walk long distances, climb on machines, etc Must have a valid driver's license with no significant violations. We are proud to offer: Excellent Compensation Company vehicle and tools Full training program Expense reimbursement A long history of stability and growth Medical/401K/Vacation/Sick/Holiday Pay Compensation The base compensation for this full-time position is $60,000.00 per year plus benefits. DISCLAIMER The above description is not intended to be interpreted as an exhaustive list of skills, qualifications, and duties for this role. Southwestern Industries, Inc. - TRAK Machine Tools retains the right to change or assign other duties to this position. Southwestern Industries, Inc. - TRAK Machine Tools is an Equal Opportunity and Affirmative Action Employer. All applicants will receive equal consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. Southwestern Industries, Inc. - TRAK Machine Tools is committed to providing access and reasonable accommodation in its employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. If you are unable to complete this application due to a disability, contact Human Resources to ask for accommodations or an alternative application process.
    $60k yearly Auto-Apply 60d+ ago
  • Field Service Technician

    Southwestern Industries 4.2company rating

    West Springfield Town, MA jobs

    Company TRAK Machine Tools (TMT) is a manufacturer of CNC controls and CNC machine tools for R & D, tooling, and low-volume machining applications. We integrate our CNC controls with machine tools and sell the finished products as turnkey systems under the respected brand names of TRAK and ProtoTRAK. We sell directly to users in much of the United States, with distributor sales in other parts of North America and Europe. Job Overview Our Field Service Technicians work in our customers' machine shops and manufacturing companies in a hands-on capacity, using a variety of tools to repair, maintain, and install our TRAK CNC Machines and our ProtoTRAK CNC Retrofits. This is a full-time, salaried position for a responsible individual capable of working with minimal supervision. The Field Service Technician (FST) mostly works in a defined, local territory. He works from his own home and drives to customer's shops in a company-supplied service vehicle. He visits several different locations each week and responds to service demand and generates additional service revenue by offering service maintenance contracts and other service products. Duties Specific functions include, but are not limited to: Performing service on existing products in machine shops and manufacturing companies. Installation of new CNC controls and CNC machine tools. Performing scheduled maintenance to keep things running like new. Contacting the customer to schedule service calls. Completing various reports in an accurate and timely manner. Requirements Ability to learn technical subjects Mechanical aptitude Strong motivation and results-oriented attitude Good communication skills Experience or education in a mechanical field Maturity and self-reliance Good organization skills Physically fit: able to lift up to 75 lbs, walk long distances, climb on machines, etc Must have a valid driver's license with no significant violations. We are proud to offer: Excellent Compensation Company vehicle and tools Full training program Expense reimbursement A long history of stability and growth Medical/401K/Vacation/Sick/Holiday Pay Compensation The base compensation for this full-time position is $60,000.00 per year plus benefits. DISCLAIMER The above description is not intended to be interpreted as an exhaustive list of skills, qualifications, and duties for this role. Southwestern Industries, Inc. - TRAK Machine Tools retains the right to change or assign other duties to this position. Southwestern Industries, Inc. - TRAK Machine Tools is an Equal Opportunity and Affirmative Action Employer. All applicants will receive equal consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. Southwestern Industries, Inc. - TRAK Machine Tools is committed to providing access and reasonable accommodation in its employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. If you are unable to complete this application due to a disability, contact Human Resources to ask for accommodations or an alternative application process.
    $60k yearly Auto-Apply 60d+ ago
  • Field Service Engineer - Lincoln, NE

    Cassling 3.7company rating

    Lincoln, NE jobs

    Field Service Engineer - Cassling Successful candidates must reside within the Lincoln, NE area. Position Overview Field Service Engineers (FSEs) are the heart of our organization. As an FSE, you are responsible for visiting hospitals, health systems and other healthcare partners throughout your service territory. You'll develop relationships with providers who live in and work to serve your nearby communities, using your systems expertise to achieve a level of trust that's unmatched in the industry. As an OEM specialist, you'll install, maintain and repair Siemens Healthineers imaging systems, with the opportunity to also work on select third-party equipment. Your first year will be spent learning the intricacies of the systems you'll service from a senior engineer. You'll also be coached in and become an expert in “the Cassling way,” which emphasizes personalized service, record response times and a willingness to go the extra mile for our customers and partners. Here are the details: Primary Duties & Responsibilities Service any combination of MR, CT, Cath/Angio, Nuclear Med, fluoro and ultrasound systems Perform periodic maintenance inspections per manufacturers' specifications Perform initial calibration and certification of newly installed systems Complete all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement Coordinate with service and sales management to anticipate future service needs. Maintain parts inventory according to policy Travel in a company-provided vehicle to health facilities throughout your territory (driver's license and Fleet Policy adherence required) Travel via airplane for occasional training at other locations, including some outside the United States (must have or being willing to obtain a valid passport) Work on call at set intervals in anticipation of system downtime during non-business hours Perform other duties and responsibilities as assigned or required by manager Why Join Our Team? Competitive salary that's among the best in your local field Health, dental and vision insurance Paid Time Off (PTO) accrues immediately, with no waiting period Pre-tax and Roth 401(k) plans with company match so you can invest in your family's futures Company-provided car and cellphone 10 weeks of Paid Parental Leave for mothers and fathers, including adoptions and fostering Company-paid life insurance for you and your dependents, with additional voluntary coverages available Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness Company-paid disability insurance Tuition reimbursement to pursue your education goals Nine paid holidays Volunteer Time Off (VTO) so you can support non-profits you're passionate about Comprehensive wellness program and incentives Referral bonuses Mentorship program to encourage your growth and development What We're Looking for in a Candidate Minimum of a two-year degree in electronics (Technical school or Associates Degree) or equivalent work experience. Medical imaging industry field service experience preferred but not required. Proficient use of hand tools and performance of mechanical tasks The ability to communicate technical information to non-technical audiences Interpersonal skills. Attention to detail. Able to work in a relatively unstructured environment in which priorities constantly change. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in environments that include varying conditions, both indoors and outdoors. Must be able to work with chemicals and high voltage equipment. May come into contact with human body fluids or solids on equipment. Required to travel and stay overnight as necessary. Requirement 0-24% 25-49% 50-74% 75-100% Sight X Hearing X Standing/Walking X Climbing (including ladders)/Stooping/Kneeling X Lifting (at least 80 lbs)/Pulling/Pushing X Fingering/Grasping X Sitting/Driving (including long distances) X About Cassling Cassling strengthens community healthcare through customer-centric imaging and therapeutic technology, services and solutions. From critical access hospitals and diagnostic imaging centers to large health systems and IDNs, Cassling is committed to helping healthcare organizations improve access and outcomes, create efficiencies and lower costs. Cassling serves as a partner and strategic advisor to healthcare organizations-helping them navigate the challenges of the fast-paced, ever-changing healthcare industry. Through our partnerships, including Siemens Healthineers, Cassling offers the best of both worlds-an unprecedented level of service and local support in combination with world-class imaging technology. Our goal is to impact 350 million patient lives by 2030. Headquartered in Omaha, Nebraska, and founded in 1984, Cassling is proud to be a family-owned company and have Midwestern values and integrity at the heart of what we do. To learn more, visit ***************** Cassling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Cassling also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email ***************.
    $57k-77k yearly est. 17d ago
  • Field Service Engineer - Boston

    Diasorin 4.5company rating

    Boston, MA jobs

    Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist." Why Join Diasorin? Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world. Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry. Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive. Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward. Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact! Job Scope The Field Service Engineer will be responsible for: Meeting daily service repair needs and driving customer satisfaction through service excellence. Exercising of judgment within defined procedures and practices to determine appropriate action. Compliance of field service technical standards is required. Monitoring of field service policies, procedures, standards, and company to policies and procedures is mandatory. Requires travel on short notice; overnight travel may be required depending on service region requirements. Service is provided Monday through Friday, typically between the hours of 8 a.m. and 6 p.m., occasionally requiring extended workdays. The territory is primarily Boston/Massachusetts but also includes smaller accounts in the following states: ME, NH, VT and RI. Key Responsibilities Maintain inventory of parts and supplies Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region. Manage an expense account, service tools and spare parts inventories. Interface daily with internal and external customers Submit written reports Utilize the CRM system to capture full documentation of all calls and entering appropriate codes to ensure accurate history of reporting trends and corrective actions Meeting departmental expectations regarding the following: Response time PM completion Rates Service callbacks Customer Satisfaction Survey Results Other duties as assigned. Education, Experience and Qualifications Associate's Degree AS, AA, BS Electronics, or demonstrated equivalent required 1+ Years Experience in one of the following: Field Service, In-house Biomed, Customer facing role required Knowledge of electronic measuring equipment Ability to work with a team High mechanical aptitude and good problem solving/communication skills Customer relationship skills. Fluency in English as well as local language of the residential country is required Valid Passport or eligibility required required Standard Physical Demands Possible exposure to Chemicals, Lasers, Excessive Noise, etc. - Rarely Standard Working Conditions Offsite Position - Constantly Work situations include dealing with people; working alone; making judgments and decisions; and directing, controlling or planning the activity of others - Constantly Vision (Color) - Constantly Bending - Frequently Travel Requirements 75% Travel may be required, including international. What we offer Receive a competitive wages and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world. $75,000/year - $90,000/year + bonus + benefits Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to salary, Diasorin offers benefits. Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at ********************* or ************** to request an accommodation. The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations. Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations. This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.
    $75k-90k yearly 26d ago
  • Field Service Engineer - Boston

    Diasorin 4.5company rating

    Boston, MA jobs

    Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist." Why Join Diasorin? * Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world. * Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry. Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive. Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward. Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact! Job Scope The Field Service Engineer will be responsible for: * Meeting daily service repair needs and driving customer satisfaction through service excellence. * Exercising of judgment within defined procedures and practices to determine appropriate action. * Compliance of field service technical standards is required. * Monitoring of field service policies, procedures, standards, and company to policies and procedures is mandatory. * Requires travel on short notice; overnight travel may be required depending on service region requirements. * Service is provided Monday through Friday, typically between the hours of 8 a.m. and 6 p.m., occasionally requiring extended workdays. The territory is primarily Boston/Massachusetts but also includes smaller accounts in the following states: ME, NH, VT and RI. Key Responsibilities * Maintain inventory of parts and supplies * Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region. * Manage an expense account, service tools and spare parts inventories. * Interface daily with internal and external customers * Submit written reports * Utilize the CRM system to capture full documentation of all calls and entering appropriate codes to ensure accurate history of reporting trends and corrective actions * Meeting departmental expectations regarding the following: * Response time * PM completion Rates * Service callbacks * Customer Satisfaction Survey Results * Other duties as assigned. Education, Experience and Qualifications * Associate's Degree AS, AA, BS Electronics, or demonstrated equivalent required * 1+ Years Experience in one of the following: Field Service, In-house Biomed, Customer facing role required * Knowledge of electronic measuring equipment * Ability to work with a team * High mechanical aptitude and good problem solving/communication skills * Customer relationship skills. * Fluency in English as well as local language of the residential country is required * Valid Passport or eligibility required required Standard Physical Demands * Possible exposure to Chemicals, Lasers, Excessive Noise, etc. - Rarely Standard Working Conditions * Offsite Position - Constantly * Work situations include dealing with people; working alone; making judgments and decisions; and directing, controlling or planning the activity of others - Constantly * Vision (Color) - Constantly * Bending - Frequently Travel Requirements * 75% Travel may be required, including international. What we offer Receive a competitive wages and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world. $75,000/year - $90,000/year + bonus + benefits Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to salary, Diasorin offers benefits. Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at ********************* or ************** to request an accommodation. The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations. Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations. This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department. Nearest Major Market: Austin
    $75k-90k yearly 34d ago
  • Field Service Representative I - Omaha, NE (New Health Care Company)

    Healthcare Services 4.1company rating

    Omaha, NE jobs

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. : Job Description Field Service Representative I Omaha, NE 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating, and maintaining superior customer relationships. The daily responsibilities encompass the preparation of medical equipment for patient use to include disinfection, quality control testing, preparation for use and transportation of the equipment to and from customer locations utilizing a company provided vehicle. As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Supports customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions Executes timely and accurate order management using company issued computers and electronic equipment for accurate documentation and record keeping. Obtains and evaluates all information regarding service and product inquiries and provides prompt responses & appropriate follow up. Gathers customer feedback responding and/or escalating to management as appropriate. Assists customers in the research and due diligence searches for missing & misplaced medical equipment within customer locations or the service environment. Safely operates a company vehicle to support the equipment delivery, retrieval and onsite customer service requirements of the position. Prepares best-in-class medical device equipment (cleaning, disinfecting, quality validation and routine maintenance), disposables, and documentation processing for delivery. Organizes and executes assigned work tasks to effectively and efficiently meet customer expected timeframes for service. Tracks inventory control on assets, parts, disposables, and supplies. Contacts customers regarding coordination of delivery and retrieval return of products Accurately prepare, Pick, Pack, Ship and Receive inbound and outbound shipments using 3rd party partners; Loading and unloading medical equipment from company vehicles. Follows all work and safety instructions and conforms to Company and Departmental policies and procedures. Maintains a clean, orderly and safe working environment Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: High School Diploma/GED or higher Requires a minimum of 1 year of work experience in a customer facing or service-related field Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Experience with Microsoft Office & iOS applications Demonstrated ability to communicate effectively, both verbally and in writing, as well as, demonstrated time management & prioritization skills. Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work location: Onsite In-Service Territory Travel: May include up to 10% domestic (including potential for meetings or other business functions that require commercial air travel) Relocation Assistance: Relocation is not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $41,067 - $50,194, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
    $41.1k-50.2k yearly Auto-Apply 60d+ ago
  • Laboratory PC Windows 10 Migration Technician

    Aequor 3.2company rating

    Lincoln, NE jobs

    Aequor Technologies Inc, is an US based IT consulting and solutions company, providing high value services to leading customers for over a decade. We have over 7 centers in the US and 2 Technology Development Centers in Asia. Please visit ************** for additional information Job Description This position will be in a regulated manufacturing building. Special training may be required for the candidate that comes on-board. I.E. Good Manufacturing Practice (GMP). Travel: Travel to Kalamazoo, MI for 1-week of on-site training will be required at the beginning of assignment. This contract technician will have a working knowledge of general computer support processes related to both hardware and software as well as a substantial amount of direct experience supporting applications used in analytical laboratory environments. Ideally, this person will have 1-3 years of experience implementing and supporting new lab system and software installations. This person will serve as both a local project coordinator and as a primary technical resource for executing an operating system migration from Windows 7 to Windows 10. This assignment requires working closely with internal company scientists, IT colleagues, and external software/hardware vendors on a regular basis. Previous IT project management experience is a strongly preferred. Ability to work effectively with little direct supervision and the ability to research and address unique hardware/software technical problems is required. The individual should have a good understanding of Client based hardware, Microsoft-based operating systems, network concepts, PC repair techniques, data management principles, and remote application support models.The person should also have previous experience working within a regulated environment with defined procedures for problem management and change management. Good communication and documentation skills are essential. Migrate/update laboratory computer systems from Windows 7 to Windows 10, installation of specialized software, verification of new PC, software, and instrumentation functionality. Provide post-migration support by troubleshooting and resolving issues related data/system access, network communications, and software functionality. Follow existing documented procedures to build, configure, and support new implementations. Engage with software/hardware vendors to assist with installation and configuration of software so that it works correctly with existing instrumentation. Provide issue tracking and project status/completion reports to management. Must have ability to work while standing for extended periods of time as well as the ability to lift up to 50 lbs. Qualifications Education Level Preferred: Bachelor's degree in Information Technology or related area of study (or equivalent level of knowledge gained from a combination of education and field experience) with at least two years of applicable work experience in an IT service and support role. MCSC and other certifications are a plus. Additional Information Thank you, Aman Parkash Singh Direct Line number : ************
    $27k-36k yearly est. 60d+ ago
  • Laboratory PC Windows 10 Migration Technician

    Aequor 3.2company rating

    Lincoln, NE jobs

    Aequor Technologies Inc, is an US based IT consulting and solutions company, providing high value services to leading customers for over a decade. We have over 7 centers in the US and 2 Technology Development Centers in Asia. Please visit ************** for additional information Job Description This position will be in a regulated manufacturing building. Special training may be required for the candidate that comes on-board. I.E. Good Manufacturing Practice (GMP). Travel: Travel to Kalamazoo, MI for 1-week of on-site training will be required at the beginning of assignment. This contract technician will have a working knowledge of general computer support processes related to both hardware and software as well as a substantial amount of direct experience supporting applications used in analytical laboratory environments. Ideally, this person will have 1-3 years of experience implementing and supporting new lab system and software installations. This person will serve as both a local project coordinator and as a primary technical resource for executing an operating system migration from Windows 7 to Windows 10. This assignment requires working closely with internal company scientists, IT colleagues, and external software/hardware vendors on a regular basis. Previous IT project management experience is a strongly preferred. Ability to work effectively with little direct supervision and the ability to research and address unique hardware/software technical problems is required. The individual should have a good understanding of Client based hardware, Microsoft-based operating systems, network concepts, PC repair techniques, data management principles, and remote application support models.The person should also have previous experience working within a regulated environment with defined procedures for problem management and change management. Good communication and documentation skills are essential. Migrate/update laboratory computer systems from Windows 7 to Windows 10, installation of specialized software, verification of new PC, software, and instrumentation functionality. Provide post-migration support by troubleshooting and resolving issues related data/system access, network communications, and software functionality. Follow existing documented procedures to build, configure, and support new implementations. Engage with software/hardware vendors to assist with installation and configuration of software so that it works correctly with existing instrumentation. Provide issue tracking and project status/completion reports to management. Must have ability to work while standing for extended periods of time as well as the ability to lift up to 50 lbs. Qualifications Education Level Preferred: Bachelor's degree in Information Technology or related area of study (or equivalent level of knowledge gained from a combination of education and field experience) with at least two years of applicable work experience in an IT service and support role. MCSC and other certifications are a plus. Additional Information Thank you, Aman Parkash Singh Direct Line number : ************
    $27k-36k yearly est. 3h ago
  • ED Operations Tech

    River Valley Counseling Center 3.5company rating

    Holyoke, MA jobs

    To provide safe and effective care and technical assistance to patients in the Emergency Department under the direction of a Registered Nurse or Physician, consistent with the Hospital's mission statement, policies and procedures and based on standards of patient care. Scope of patient care services provided encompasses age groups ranging from pediatric patients to adults including geriatric and psychiatric patients. Accountabilities include: assisting patients in moving as rapidly, uneventfully, safely and effectively as possible through the Emergency Department.
    $30k-37k yearly est. 39d ago
  • Bilingual TMS Technician | O.P. Clinic

    Gandara Mental Health Center, Inc. 3.4company rating

    Springfield, MA jobs

    Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Hourly Rate | $20 Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Duties and Responsibilities: Provide customer service to persons served, including: scheduling/rescheduling appointments, responding to inquiries, translations and liaising between staff members and addressing issues as they arise Scanning documents into the electronic health record, as assigned Providing educational consultation to interested individuals served Escorting persons served to and from waiting room Assist with Prior Authorizations Managing referral leads Monthly reporting of statistical data Building and maintain community relationships with referral sources and NeuroStar TMS coordinator Delivering TMS therapy to individuals served (on-site training provided) Clerical duties such as, phone calls, faxing, photocopying or transcribing Communicate any facility, medical team or other operational issue to the Floor Supervisor, Practice Manger or other member of the Clinic Management Team Review and respond to voicemails and emails within two (2) business days Provide a safe and therapeutic environment for daily treatment sessions Perform other related duties, as assigned Travel, as needed Administrative Responsibilities/Record Keeping: Adhere to program and agency policies and procedures Ensure that required documentation is completed professionally and accurately and filed in the electronic health record in a timely manner Attend scheduled supervisory meetings Complete time sheets and submits them accurately and in a timely manner Maintain job related record keeping accurately and submit reports in a timely manner Minimum Qualifications: High School Diploma or equivalent Medical Assistant Certification/Health Care Clinical Professional preferred or two or more years of related experience Knowledge of office practices and professional environment Basic knowledge of scheduling Understanding of the population and information sensitivity The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
    $20 hourly 22d ago
  • Bilingual TMS Technician | O.P. Clinic

    Gandara Center 3.4company rating

    Springfield, MA jobs

    Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Hourly Rate | $20 Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Duties and Responsibilities: Provide customer service to persons served, including: scheduling/rescheduling appointments, responding to inquiries, translations and liaising between staff members and addressing issues as they arise Scanning documents into the electronic health record, as assigned Providing educational consultation to interested individuals served Escorting persons served to and from waiting room Assist with Prior Authorizations Managing referral leads Monthly reporting of statistical data Building and maintain community relationships with referral sources and NeuroStar TMS coordinator Delivering TMS therapy to individuals served (on-site training provided) Clerical duties such as, phone calls, faxing, photocopying or transcribing Communicate any facility, medical team or other operational issue to the Floor Supervisor, Practice Manger or other member of the Clinic Management Team Review and respond to voicemails and emails within two (2) business days Provide a safe and therapeutic environment for daily treatment sessions Perform other related duties, as assigned Travel, as needed Administrative Responsibilities/Record Keeping: Adhere to program and agency policies and procedures Ensure that required documentation is completed professionally and accurately and filed in the electronic health record in a timely manner Attend scheduled supervisory meetings Complete time sheets and submits them accurately and in a timely manner Maintain job related record keeping accurately and submit reports in a timely manner Minimum Qualifications: High School Diploma or equivalent Medical Assistant Certification/Health Care Clinical Professional preferred or two or more years of related experience Knowledge of office practices and professional environment Basic knowledge of scheduling Understanding of the population and information sensitivity The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
    $20 hourly 60d+ ago

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