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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $38,989 | $18.74 |
| 2 | Cambridge, MA | $38,651 | $18.58 |
| 3 | San Jose, CA | $37,106 | $17.84 |
| 4 | Brentwood, NY | $37,084 | $17.83 |
| 5 | Ridgefield Park, NJ | $36,329 | $17.47 |
| 6 | Richfield, MN | $36,191 | $17.40 |
| 7 | Hillsboro, OR | $35,562 | $17.10 |
| 8 | Woonsocket, RI | $35,513 | $17.07 |
| 9 | Newark, DE | $35,469 | $17.05 |
| 10 | Londonderry, NH | $35,034 | $16.84 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $108,976 | $52 | - |
| 2 | Customer Service Senior Associate | $100,004 | $48 | - |
| 3 | Customer Relationship Specialist | $88,157 | $42 | - |
| 4 | Customs Consultant | $84,825 | $41 | - |
| 5 | Customer Service Executive | $82,645 | $40 | - |
| 6 | Service Consultant | $79,625 | $38 | - |
| 7 | Customer Account Executive | $78,008 | $38 | - |
| 8 | Customer Support Executive | $74,804 | $36 | - |
| 9 | Outbound Sales Representative | $74,364 | $36 | - |
| 10 | Telephone Service Adviser | $72,284 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | NIIT Technologies | $36,511 | $18 | - |
| 2 | Iex | $35,677 | $17 | - |
| 3 | Libera | $35,670 | $17 | - |
| 4 | Real Soft Inc | $35,362 | $17 | - |
| 5 | Appro International | $35,287 | $17 | - |
| 6 | Ventech Solutions | $34,318 | $17 | - |
| 7 | Sunbelt System Software | $33,947 | $16 | - |
| 8 | Business Data Systems | $33,870 | $16 | - |
| 9 | Comsol, Inc. | $33,859 | $16 | - |
| 10 | Tech Solutions | $33,835 | $16 | - |
| 11 | Applied Systems | $33,745 | $16 | - |
| 12 | Federal Data Systems | $33,738 | $16 | - |
| 13 | Summit Technologies | $33,658 | $16 | - |
| 14 | Ellucian | $33,211 | $16 | 1 |
| 15 | Metriv | $32,809 | $16 | - |
| 16 | Velan Info Services | $32,641 | $16 | - |
| 17 | Celeno | $32,623 | $16 | - |
| 18 | Modis | $32,565 | $16 | 2 |
| 19 | Infomerica | $31,411 | $15 | - |
| 20 | SETA International | $31,009 | $15 | - |