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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Diego, CA | $44,187 | $21.24 |
| 2 | New York, NY | $42,859 | $20.61 |
| 3 | Morrisville, NC | $35,099 | $16.87 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Professional | $124,757 | $60 | - |
| 2 | Senior Representative | $108,195 | $52 | - |
| 3 | Customer Support Executive | $100,005 | $48 | - |
| 4 | Account Executive/Customer Service | $99,873 | $48 | - |
| 5 | Operations Support Representative | $97,963 | $47 | - |
| 6 | Software Support Representative | $96,814 | $47 | - |
| 7 | Support Clerk | $95,022 | $46 | - |
| 8 | Technical Support Advisor | $94,586 | $45 | - |
| 9 | Lead Technical Support Representative | $94,049 | $45 | - |
| 10 | Customer Specialist | $93,432 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Dynatrace | $65,388 | $31 | 2 |
| 2 | AAEON | $55,651 | $27 | - |
| 3 | Commvault | $54,086 | $26 | 7 |
| 4 | Citrix | $40,663 | $20 | - |
| 5 | Juniper Networks | $37,863 | $18 | - |
| 6 | INAP | $37,190 | $18 | - |
| 7 | Qualys | $36,868 | $18 | 1 |
| 8 | Imperva | $35,589 | $17 | - |
| 9 | VMware | $35,521 | $17 | - |
| 10 | F5 | $35,239 | $17 | 1 |
| 11 | Box | $35,071 | $17 | 4 |
| 12 | Informatica | $34,502 | $17 | - |
| 13 | Keyence | $34,210 | $16 | 8 |
| 14 | Medallia | $33,821 | $16 | - |
| 15 | ALLDATA | $33,475 | $16 | - |
| 16 | Rand McNally | $33,181 | $16 | - |
| 17 | Texthelp | $32,951 | $16 | - |
| 18 | Cranel | $32,876 | $16 | - |
| 19 | DocuSign | $32,743 | $16 | - |
| 20 | Micro Focus (US), Inc. | $31,704 | $15 | - |