Customer Service Representative - Part time
Denver, CO job
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic· Strong customer service skills· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $18.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyOvernight Cleaner
Westminster, CO job
Benefits:
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic· Strong customer service skills· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyKids Club Associate
Loveland, CO job
The Kids Club Associate will greet members and guests and provide control of the Kids Club area. This position will provide assistance to members' children ranging in ages from 3 months to 12 years old and will require hands-on supervision. Additional responsibilities will include cleaning and administrative duties.
We Offer
* Competitive pay
* Training programs
* Employee discounts and perks
* Promotion opportunities
* Fitness-minded workplace culture
* Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
* Plus, additional perks!
Responsibilities
* Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the Kids Club
* Personally checks each member's child/children into the gym using the proper check-in procedures
* Provides and assists new guests with information on adding childcare to a membership
* Answers phone in a professional and courteous manner and uses proper phone greeting techniques
* Cleans and maintains the Kids Club area
Requirements
* Excellent customer service skills
* Ability to communicate effectively with both staff and members
* Ability to multi-task
* Ability to confidently supervise children in a busy environment
* CPR/First aid certificate is required within 30 days of hire
* Previous childcare experience preferred
About Gold's Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
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Manager In Training
Glendale, CO job
Job Details Glendale GLEN - Glendale, CO Full Time $19.00 - $19.00 Hourly ManagementDescription
Responsible for assisting in the oversight of gym operations to ensure positive member experience with the intent of accelerated training to prepare for future club manager positions.
Essential Duties and Responsibilities
Consistently assist in recruiting, hiring, training, and developing staff.
Assist in member service oversight, ensuring all staff are providing great customer experience.
Involved in front desk related tasks: greeting and welcoming members, gym tours, BCM amenities, member service issues/questions, etc.
Assist with team member management and provide backup support to the Club Manager as needed.
Help create and maintain a positive image of the club.
Ensure prompt opening/closing of the gym when the Club Manager is out.
Assist in preparation of schedule and coverage of shifts as needed.
Supervise all team members in the Club Managers' absence.
Assist in coaching and counseling performance to help achieve company standards.
Assist in implementation and adherence to all company policies and procedures.
Assist overseeing cleanliness and appearance of gym.
Ensuring team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Successful completion and demonstration of MIT training guide.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Qualifications
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes sees the situation from the customer's perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with staff and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Personal Trainer
Longmont, CO job
Gold's Gym in Longmont is looking for highly motived/experienced trainers to join our team. Session pay from $25-$37.5/hour (more for groups)! Please do not apply if you do not have experience in a professional personal training setting. Personal Trainer Job Description: Gold's Gym Personal Trainers provide customized fitness programs to our members while educating and guiding them on proper nutrition, cardiovascular exercise, resistance training and attaining a healthier lifestyle. Clients sign up with a personal trainer to be motivated, educated, and held accountable while working towards their fitness goals. By definition, a personal trainer is
a fitness professional possessing the knowledge, skills and abilities for safe and effective exercise and fitness program design, instruction and assistance for the purpose of reaching personal health and fitness goals.
This career path has a much higher profile than ever before and Gold's Gym is committed to assisting our dedicated and driven staff members in the development of their skills and professional growth.Personal Trainer Expectations and Responsibilities:
Punctual and prepared for all appointments with clients or staff meetings
Passionate about fitness and coaching others with purpose while providing excellent customer service
Ability to motivate others to improve their overall fitness and health
Desire to help clients reach their health and fitness goals through proper cardiovascular, flexibility and resistance exercise
Knowledge of anatomy, functional exercise, basic nutrition, and basic exercise science
Conducts Fitness Assessments according to GGH protocol
Educates members on current health and fitness issues and trends
Exceptionally member service oriented and possesses outstanding communication skills
Ability to design exercise programs tailored to the needs of specific clients/goals
Ability to demonstrate and teach exercises while providing feedback on technique
Ability to execute individual fitness program design in a safe and effective manner
Understands the importance of maintaining accurate and current client files
Dedicated to maintaining personal integrity and personal health and fitness
Willingness to uphold GGH protocol and policies
Attends mandatory and optional staff training classes
Promotes and sells personal training programs and services
Remains current on certifications and new trends in the industry
Minimum Requirements
6+ months of personal training experience - In a professional setting
Experience acquiring own clientele
Must be willing to put the effort and time in to acquire your own clientele.
Knowledge to properly prescribe and service a wide variety of clientele
Current CPR/AED Certification and basic First Aid knowledge
Current Nationally Recognized Personal Trainer Certification. No exceptions.
NSCA
NASM
ACSM
ACE
Compensation: $27.50 - $37.50 per hour
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
Auto-ApplyDistrict Manager
Aurora, CO job
Job Details Arapahoe APO - Aurora, CO Full Time $60000.00 - $65000.00 Salary/year ManagementDescription
Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness District. District Managers will have between 3-8 PF locations per district including 3-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region including but not limited to:
Outstanding Member Experience
Planet Fitness and PF Baseline Fitness brand standards
Club Cleanliness
Member and HR Policy Implementation
Payroll
Front Desk Management
Facility maintenance and repair
Vendor and Inventory
Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of Club Managers within District.
Develop and train staff to build bench for future Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within district including consistent communication with Club Managers.
District PE at PF Coordination and management (assist in hiring, training, and weekly planning). Track classes on weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager or assistant manager.
Handle all incoming email complaints and mystery shops from district locations.
Qualifications
District Manager Work Schedule
The District Managers job is to manage all aspects of the Planet Fitness business within the four walls of all PF locations in a district. District Manager schedules approved by Regional Manager monthly.
The expectation is that about 70% of the District Managers time is spent in club.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements:
Communication: arguably the most important job responsibility of the District Manager. Club Managers rely on the District Manager to keep them informed on day to day operation updates. Furthermore, the Regional Manager relies on the District Manager as their insight into the club operations.
Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Preferred Qualifications
One year experience as a Club Manager or equal experience
Willingness to travel
Managed at least 2 club locations
Overnight Custodian
Longmont, CO job
Job Title: Overnight/Cleaner Reports to: Club Manager Status: Part Time/Non-Supervisor/Non-Exempt Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities
· Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.· Stock locker room with proper paper product· Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.· Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness's lost and found policy immediately.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
· Honesty and good work ethic
Physical Demands
· Standing and walking at least 75% of the shift· Reach and feel with hands/fingers/arms at least 75% of the shift.· Climb, balance, kneel and crouch less than 20% of the shift.· Talking with members/staff less than 30% of the shift· Must be able to lift over 100 lbs. less than 20% of the shift. · May encounter toxic chemicals less than 30% of the shift.
Benefits
· Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA· Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $14.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyFitness Instructor/Trainer
Loveland, CO job
The Fitness Instructor reports to the Club Managers and both Regional and Operations Managers. They are responsible for running the Planet Fitness group fitness program, PE@PF. This includes assisting members in the achievement of their fitness goals by designing simple workout programs and instructing them on the proper use of equipment as well as motivating members and creating a comfortable environment, so members feel encouraged to continue their training. This also includes assisting the team with oversight of gym operations and helping with day-to-day tasks.
Duties and Responsibilities
Member Service
o Create and maintain a welcoming atmosphere for all members, prospective members and guests by following superior customer service guidelines.
o Addressing member issues, concerns, and complaints & elevating to management when necessary.
Fitness Training & Instruction
o Conduct and run the PE@PF program, including creating and following the class schedule. Consult with members regarding their fitness history, medical conditions and their fitness goals as well as instructing them on how to properly and safely use the equipment.
o Create bi-weekly updates consisting of a variety of exercises.
o Meet class requirements based on club size and member traffic.
o Responsible for maintaining daily PE@PF club reports and filling out Monthly Excel report.
Communications & Marketing
o Assist in facilitating monthly fitness challenges with members and community events such as local Boys and Girls Club workouts.
o Assist Team Leads and Management in performing daily Welcome Calls.
o Take part in all scheduled monthly Trainer Huddle calls via Zoom.
o Maintain communication in the GroupMe messenger by posting updates, sharing info about events, and recognizing one another for accomplishments such as anniversaries, birthdays, and ongoing certification renewals.
Front Desk Related Activities & Operations
o Check members into the system, addressing and updating member profiles as necessary.
o Answer calls in a friendly, upbeat manner while following standard Info Call script. Assist callers with a variety of questions.
o Take prospective members on tours, ensuring all prospects are input into the DGR and following guidelines for new member signups.
o Proficiency in knowledge/use of the PF Mobile App.
o Assist in facilitating all member requests, issues, and questions.
o Assist in maintaining the neatness and cleanliness of the club by keeping up with assigned cleaning tasks (when applicable) and performing walkthroughs as needed.
Qualifications/Requirements
* A passion for fitness and helping others.
* Superior customer service skills, preferably in the fitness industry.
* Exceptional leadership, diplomacy, and listening skills.
* Proficiency in basic computer software skills (Microsoft word, Excel, Google Docs, etc.)
* A passion for fitness and health! Also - hardworking, motivated, enthusiastic, and energetic.
* Strong problem resolution skills
* Current CPR Certification required.
* Nationally Certified Training Certificate required.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift to 50lbs.
* Will occasionally encounter toxic chemicals during shifts.
Compensation: $17.00 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Customer Service Representative - Part Time
Westminster, CO job
Benefits: * Employee discounts * Free uniforms * Opportunity for advancement * Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Part Time Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
* Greet/meet potential members, providing a great customer experience.
* Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
* Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
* Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
* Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
* Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
* Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
* Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
* Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
* Honesty and good work ethic
* Strong customer service skills
* Basic computer proficiency
Physical Demands
* Standing and walking at least 75% of the shift
* Talking in person or on the phone at least 75% of the shift
* Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
* Dollars for Scholars Program
* Employee Appreciation Program
* Free Membership for self and one family member or friend
* Team Member Support Team
* Health, Dental and Vision Insurance
* Critical Illness Insurance
* Short Term Disability Insurance
* Accident Insurance
* Voluntary Life Insurance
* Pet Insurance
* HSA
* Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $14.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Manager In Training
Aurora, CO job
Job Details Mississippi MISS - Aurora, CO Full Time $17.00 - $17.00 Hourly ManagementDescription
Responsible for assisting in the oversight of gym operations to ensure positive member experience with the intent of accelerated training to prepare for future club manager positions.
Essential Duties and Responsibilities
Consistently assist in recruiting, hiring, training, and developing staff.
Assist in member service oversight, ensuring all staff are providing great customer experience.
Involved in front desk related tasks: greeting and welcoming members, gym tours, BCM amenities, member service issues/questions, etc.
Assist with team member management and provide backup support to the Club Manager as needed.
Help create and maintain a positive image of the club.
Ensure prompt opening/closing of the gym when the Club Manager is out.
Assist in preparation of schedule and coverage of shifts as needed.
Supervise all team members in the Club Managers' absence.
Assist in coaching and counseling performance to help achieve company standards.
Assist in implementation and adherence to all company policies and procedures.
Assist overseeing cleanliness and appearance of gym.
Ensuring team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Successful completion and demonstration of MIT training guide.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Qualifications
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes sees the situation from the customer's perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with staff and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
District Manager
Centennial, CO job
Job Details Centennial CTL - Centennial, CO Full Time $60000.00 - $65000.00 Salary/year ManagementDescription
Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness District. District Managers will have between 3-8 PF locations per district including 3-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region including but not limited to:
Outstanding Member Experience
Planet Fitness and PF Baseline Fitness brand standards
Club Cleanliness
Member and HR Policy Implementation
Payroll
Front Desk Management
Facility maintenance and repair
Vendor and Inventory
Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of Club Managers within District.
Develop and train staff to build bench for future Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within district including consistent communication with Club Managers.
District PE at PF Coordination and management (assist in hiring, training, and weekly planning). Track classes on weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager or assistant manager.
Handle all incoming email complaints and mystery shops from district locations.
Qualifications
District Manager Work Schedule
The District Managers job is to manage all aspects of the Planet Fitness business within the four walls of all PF locations in a district. District Manager schedules approved by Regional Manager monthly.
The expectation is that about 70% of the District Managers time is spent in club.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements:
Communication: arguably the most important job responsibility of the District Manager. Club Managers rely on the District Manager to keep them informed on day to day operation updates. Furthermore, the Regional Manager relies on the District Manager as their insight into the club operations.
Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Preferred Qualifications
One year experience as a Club Manager or equal experience
Willingness to travel
Managed at least 2 club locations
Fitness Trainer
Castle Rock, CO job
Benefits:
Bonus based on performance
Flexible schedule
Health insurance
Job Title: Trainer Reports to: Club Manager Status: Full Time/Non-Supervisor/Non-Exempt Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities
Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
Creating creative and unique ways to promote PE@PF class sign-ups.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist in front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take potential members on tours.
Changing/updating member account information
Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
Help maintain the neatness/cleanliness of the club.
Assist in cleanliness and appearance of club.
Minimum Qualifications
· Honesty and good work ethic· Strong communication and organizational skills· A passion for fitness and health· Punctuality and reliability are a must.· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.· Strong listener with the ability to empathize and problem solve.· Demonstrate diplomacy in all interactions while using appropriate behavior and language.· Completed fitness trainer certification.
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $15.00 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyCustomer Service Rep
Littleton, CO job
Job Details Littleton Jefferson JMP - Littleton, CO Full-Time/Part-Time $14.85 - $14.85 Hourly Customer ServiceDescription
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls and tours
Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Qualifications
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
District Manager
Highlands Ranch, CO job
Benefits:
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Title: District Manager
Reports to: Regional Manager
Status: Full Time/Supervisor/Exempt
Job Summary
Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
· Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.· Operational consistency amongst all clubs within the region, including but not limited to:o Outstanding member experience o Planet Fitness and Baseline Fitness brand standardso Club cleanlinesso Policy implementationo Weekly payroll approvalo Front desk managemento Facility maintenance and repairo Vendor and inventory · Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.· Develop and train staff to build a bench for the Club Manager positions.· Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.· Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers· District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.· Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. · Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
· District manager schedules are approved by the Regional Manager monthly.· The expectation is that 70% of the District Managers time is spent in the clubs.· When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
· Honesty and good work ethic· High school diploma· Willingness to travel· At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $65,000.00 per year
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyManager In Training
Littleton, CO job
Job Details Littleton LTNS - Littleton, CO Full Time $17.00 - $17.00 Hourly ManagementDescription
Responsible for assisting in the oversight of gym operations to ensure positive member experience with the intent of accelerated training to prepare for future club manager positions.
Essential Duties and Responsibilities
Consistently assist in recruiting, hiring, training, and developing staff.
Assist in member service oversight, ensuring all staff are providing great customer experience.
Involved in front desk related tasks: greeting and welcoming members, gym tours, BCM amenities, member service issues/questions, etc.
Assist with team member management and provide backup support to the Club Manager as needed.
Help create and maintain a positive image of the club.
Ensure prompt opening/closing of the gym when the Club Manager is out.
Assist in preparation of schedule and coverage of shifts as needed.
Supervise all team members in the Club Managers' absence.
Assist in coaching and counseling performance to help achieve company standards.
Assist in implementation and adherence to all company policies and procedures.
Assist overseeing cleanliness and appearance of gym.
Ensuring team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Successful completion and demonstration of MIT training guide.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Qualifications
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes sees the situation from the customer's perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with staff and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Rent Paying Personal Trainer
Thornton, CO job
Independent Trainer - Non-Employee (Only $500/month in rent) Gold's Gym Thornton is looking for individuals with experience or the drive to succeed in establishing their own personal training business. Gold's Gym Thornton has the best equipment selection around, plenty of space, and all the tools/"toys" that a trainer will need.
Please be aware that you will be 100% responsible for acquiring your own clientele, as this is your own business.
We are only charging $500/month in rent - you can train whenever and however you like. Train as much or as little as you want, no mandatory schedules, free sessions, floor time. etc. No contracts.
Requirements
* Nationally Accredited PT certification
* PT Personal Liability Insurance
Customer Service Representative
Castle Rock, CO job
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic· Strong customer service skills· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensación: $14.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyDistrict Manager
Littleton, CO job
Benefits:
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Title: District Manager
Reports to: Regional Manager
Status: Full Time/Supervisor/Exempt
Job Summary
Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
· Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.· Operational consistency amongst all clubs within the region, including but not limited to:o Outstanding member experience o Planet Fitness and Baseline Fitness brand standardso Club cleanlinesso Policy implementationo Weekly payroll approvalo Front desk managemento Facility maintenance and repairo Vendor and inventory · Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.· Develop and train staff to build a bench for the Club Manager positions.· Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.· Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers· District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.· Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. · Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
· District manager schedules are approved by the Regional Manager monthly.· The expectation is that 70% of the District Managers time is spent in the clubs.· When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
· Honesty and good work ethic· High school diploma· Willingness to travel· At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.· Strong customer service skills· Strong communication, organizational and leadership skills· Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $60,000.00 per year
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyRent Paying Personal Trainer
Greeley, CO job
Independent Trainer - Non-Employee (Only $500/month in rent) Gold's Gym Greeley is looking for individuals with experience or the drive to succeed in establishing their own personal training business. Gold's Gym Greeley has the best equipment selection around, plenty of space, and all the tools/"toys" that a trainer will need. We have over 5,000 members and are growing!
Please be aware that you will be 100% responsible for acquiring your own clientele, as this is your own business.
We are only charging $500/month in rent - you can train whenever, wherever, and however you like. Train as much or as little as you want, no mandatory schedules, free sessions, floor time. etc. No contracts.
Requirements
* Nationally Accredited PT certification
* PT Personal Liability Insurance
Customer Service Representative
Longmont, CO job
Benefits:
Free uniforms
Opportunity for advancement
Training & development
Job Title: Customer Service Representative Reports to: Club Manager Status: Part Time/Non-Supervisor/Non-Exempt Wednesdays - Fridays 10am-3pm
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic· Strong customer service skills· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $14.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-Apply