We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:
Great growth opportunities - we are a dynamic and growing company
Set Schedule
Medical, Dental and Vision insurance benefits (available to eligible employees)
Employee Referral Bonus Program
This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
FREE Black Card Membership
401(k) with generous employer match
Profit sharing program!
A sparkling clean work environment (where we all pitch in to keep the club pristine!)
Contribute to changing people's lives every day by helping us create a healthier Planet
Work hard play hard with an amazing group of talented, dynamic team members
Employee Assistance Program (EAP)
Some of your responsibilities will include:
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications
Qualifications and Physical Demands:
Must be 18 years of age or older.
Punctuality and reliability is a must.
Customer service experience preferred.
Continual standing and walking during your shift.
Continual talking to members and potential members in person and on the phone during your shift.
Must be able to lift 45 pounds.
What It Means to Join the Planet Fitness Team:
It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
It means being part of a company that cares about improving the health and well-being of our communities.
It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development.
It means creating a positive impact in our local communities through philanthropic initiatives.
It means being part of a brand of which you can be proud!
Equal Opportunity Employer
$21k-29k yearly est. 21d ago
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Overnight Custodian (Part Time)
Planet Fitness 4.1
Chicago, IL job
The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Essential Duties and Responsibilities
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
Custodial experience is preferred.
Punctuality and reliability is a must.
Ability to work third shift is a must.
Honesty and exceptional work ethic.
Ability to solve problems independently.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual reaching with hands/fingers/arms during shift.
Occasional climbing, balancing, kneeling and crouching during shift.
Must be able to occasionally lift over 80 pounds.
Will occasionally encounter toxic chemicals.
Compensation: 10.00
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-29k yearly est. Auto-Apply 60d+ ago
Regional Manager
Planet Fitness Inc. 4.1
Chicago, IL job
Planet Fitness is looking for a dynamic Regional Manager to join our growing team! The person must have proven experience driving revenue, training and developing employees and managing multi-unit facilities. The Regional Manager will also be responsible to ensure consistent growth of the ancillary revenue streams. This is an excellent opportunity to own the market growth and development of Fitness' Leading brand.
Responsibilities:
* Drive revenue of the region in all areas of business.
* Ensure the region is fully staffed from the Club Manager through the front desk staff.
* Partner with all of the Club Managers in the region to ensure their personal development in the organization as a manager; this includes reoccurring meetings, development plans, bench planning etc.
* Work cross functionally with the Planet Fitness Executive team to execute all initiatives in the field.
* Support KPI initiatives and metrics through daily, weekly, and monthly review.
* Maximize member retention through ensuring high levels of customer service and cleanliness, as well as a variety of innovative and educational programs, continual upgrades of exercise equipment and responsiveness to member needs and suggestions
* Manage the expense goals of the clubs through working with Club Managers and Assistant Club Managers on payroll and supply ordering.
* Work with each club to ensure they are delivering the cleanest clubs for our members.
* Develop partnerships with local community members and participate in local events to build brand awareness.
* Understand the local competition and keep current on changes in the fitness landscape.
Qualifications:
* 3 years of successful unit management experience which includes P&L management, driving top line revenue and the ability to hire train and build successful teams.
* Excellent verbal and written communication skills.
* Ability to utilize new techniques, ideas and problem solving skill.
* Possess honesty and personal integrity.
* Enthusiastic, energetic and personable.
* Passionate and knowledgeable regarding the fitness industry.
* Ambitious and driven. Able to lead and inspire a wide group of individuals.
* Proven financial, business and human resource management.
* Deep knowledge of all the club's job descriptions, SOP and the company's brand and mission.
* Computer literate.
* Excellent time management, organizational and follow-up skills. Has a sense of urgency.
Compensation and Benefits:
* Competitive Base Salary
* Complimentary Planet Fitness membership
* Comprehensive benefits package
* And more
Compensation: Competitive Pay, $50,000+
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$50k yearly 3d ago
Trainer
Title Boxing Club 3.8
Evanston, IL job
TITLE Boxing Club is the most effective fitness concept in the nation - a high-spirited, health conscious environment with great energy focused on making a positive and meaningful difference in the lives of the people in our community. Our group fitness classes feature 45-60 minute POWER workouts on a 100 lb heavy bag, where you can reduce stress, build strength and make friends - all in one class. Our signature Boxing 45 class is designed to teach the sport of boxing in a non-contact environment. Join our team and work alongside boxers, kickboxers and personal trainers with a passion for helping people reach and exceed their fitness goals.Our ideal candidate is an experienced group class fitness trainer, highly motivated and motivating, professional and personable. Personal trainer certification is preferred, but not required.All trainers will be trained in the TITLE Boxing Club system philosophy, class expectations and instruction including personal training sessions. You are leading a class in a challenging, fast-paced and exciting work environment. A trainer's responsibilities include motivating, teaching, challenging, and making the class fun!Hours: we currently run 30+ classes per week Salary: $25+ /class Qualifications
Group fitness experienced
Self-motivated
Highly motivating
Passion and success in helping people reach their fitness goals
Build strong relationships with members by being their fitness expert
Meet all physical demands required to demonstrate proper use of equipment and fitness techniques
Maintain a personal commitment to health and fitness
Personal Training Certification is a plus
Job Type: Part-time Salary: $25.00 to $30.00 /hour Description:
Make a difference every day while building an exciting career in fitness. As a Trainer at TITLE Boxing Club you will work one-on-one, in small groups, and teach boxing and kickboxing classes with members to help them achieve their fitness goals. Be the spark that inspires someone to keep training, to try harder and to live healthier. Essential Duties & Responsibilities:
Demonstrate the value of personal training by creating an outstanding personal training experience for new and existing clients
Make our clubs easy to use by guiding and educating members and clients on comprehensive fitness programs as well as products
Motivate and inspire clients to get results by setting goals, creating customized workout plans and tracking progress
Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection and teaching a fitness lifestyle.
Qualifications:
Understand the principles of physical fitness and proper exercise technique
Able to coach, motivate and inspire members at every stage of their fitness journey
Present and sell training
Provide exceptional customer service and build a loyal client base
Prior Personal Trainer experience is preferred, but not required
Certifications / Educational Requirements:
High School Diploma or GED
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification
Degree in Kinesiology, Exercise Fitness or related field or an approved Personal Training Certification (listed below):
ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NASM, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, W.I.T.S.
Physical Requirements:
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking
Work Environment:
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business
Perks:
Fun environment
Many classes
Personal training opportunities
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
TITLE Boxing Club International (TBCI) was ranked the #1 Fastest Growing Franchise in America, as ranked by Inc. Magazine in 2015. We offer explosive boxing and kickboxing group workouts to women and men across the US in our dynamic, modern franchise locations.
Our people have heart. Every owner, trainer, general manager, sales and marketing person is here to connect with our members through the workout and stand alongside them in their life's journey.
If you're an inspirational person who's looking to reawaken the fighting spirit in others, then we need to meet! Find openings in your area for exciting positions with TITLE Boxing Club.
This franchise is independently owned and operated by a franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Title Boxing Corporate.
$25-30 hourly Auto-Apply 60d+ ago
Preventative Maintenance Technician
Planet Fitness 4.1
Aurora, IL job
We are seeking a Preventative Maintenance Technician covering the Chicago, IL area to join our EPIC team!
Perks and Benefits:
Great growth opportunities - we are a dynamic and growing company!
Medical, Dental and Vision insurance benefits
401(k) with a generous employer match
Profit sharing program
FREE Black Card Membership
Paid time off that increases with tenure
Responsible for performing day to day routine maintenance on club equipment and the club facility in a safe and cost efficient manner, throughout the Chicago, Illinois area. Ensures that the work contributes to the financial best interests of the Planet Fitness, through preventative maintenance on all equipment. Also assists with building and facilities maintenance and/or repairs, as needed. All areas described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Some of your responsibilities will include:
Performing preventative maintenance in accordance with a predetermined timeline based on manufacturer's recommendations
Communicate with club managers to maintain equipment and facility to mitigate complaints or failures.
Assist other maintenance personnel as needed.
Qualifications
Qualifications/Requirements and Physical Demands:
Mechanical, plumbing and electrical service background highly desired.
Excellent communication skills.
Must be able to stand, walk and/or sit for 8 or more-hour periods.
The ability to operate equipment safely and correctly.
Must be able to sit, squat, reach, kneel and bend.
Must be able to bend at the waist, lay horizontally, climb, walk, etc. as the position requires in order to properly perform job duties, with or without an accommodation.
Must be able to regularly lift, push and/or move 45-65 pounds, frequently lift, push and/or move 65 pounds and occasionally lift, push and/or move 100 pounds (w/assistance).
Must be able to reach and move items above shoulder height.
The ability to use hands to grasp, finger, handle and/or feel.
Must be able to climb a ladder and a step ladder.
What It Means to Join the Planet Fitness Team:
It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
It means being part of a company that cares about improving the health and well-being of our communities.
It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development.
It means creating a positive impact in our local communities through philanthropic initiatives.
It means being part of a brand of which you can be proud!
Equal Opportunity Employer
$26k-35k yearly est. 21d ago
Fitness Trainer
Planet Fitness 4.1
Aurora, IL job
We are looking for Fitness Trainers who want to be part of our team! The Fitness Trainer is an opportunity to begin your fitness career as well as provide leadership opportunities and growth. Our unique membership base includes a wide range of age groups and fitness levels, allowing you to fully develop your skills as a trainer while working with a large membership base.
What we offer:
Great career growth opportunities - we are a dynamic and growing company
A set work schedule with weekends off!
Medical, Dental, and Vision insurance benefits
A generous paid time off policy that is available on your start date and increases along with your tenure
Employee Referral Program
A 401k program with an excellent Company match
Profit sharing program!
FREE Planet Fitness Black Card Membership
This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
Reimbursement available for Nationally Recognized Certified Training Certificate (not required for hire) up to $300 for the certification. If candidate does not have a certification upon hire, they will be hired in as a Member Service Representative, and need to obtain certification within 6 months from hire date.
Guardian Voluntary Supplemental Insurance
Employer paid Life and AD&D insurance
Employee Assistance Program
As a Planet Fitness Trainer, you would be:
Designing individual exercise programs for each member based on their exercise experience, medical background and personal goals.
Develop and implement exercise programs that are safe, effective and appropriate for individuals who are apparently healthy or have medical clearance to exercise.
The Fitness Trainer is responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests and ensuring an exceptional "Judgement Free" member experience!
Qualifications
Physical Demands and Qualifications:
Continual standing and walking during your shift.
Continual talking to members and potential members in person and on the phone during your shift.
Desire and capacity to train at all fitness levels.
Must be able to lift 45+ pounds.
Must be 18 years of age or older.
National Commission for Certifying Agencies (NCCA) accredited certifications such as: NASM, ACSM, ACE, NCSF, NSCA, ISSA and/or WITS (discounts and reimbursement available). If candidate does not have a certification upon hire, they will be hired in as a Member Service Representative, at the Member Service Representatives rate of pay, and need to obtain certification within 6 months from hire date.
Customer Service experience preferred.
Punctuality and reliability is a must.
A passion for fitness and health.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
What It Means to Join the Planet Fitness Team:
It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
It means being part of a company that cares about improving the health and well-being of our communities.
It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development.
It means creating a positive impact in our local communities through philanthropic initiatives.
It means being part of a brand of which you can be proud!
Equal Opportunity Employer
$22k-29k yearly est. 21d ago
Overnight (Montgomery)
Planet Fitness Montgomery 4.1
Montgomery, IL job
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Why Planet Fitness?
Each of our employees receive:
Complimentary Back Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
Potential of up to three raises per year
Great career advancement opportunities
Insurance benefits for full time staff
401k benefits based upon eligibility
$23k-31k yearly est. 30d ago
Business Development Manager
Planet Fitness Inc. 4.1
Chicago, IL job
We are looking for an energetic and ambitious business development manager to help us grow and expand out clientele. You will be at the front of the company and will have the dedication to create and apply an effective sales strategy. Responsibilities will include;
* Develop a growth strategy focused on new customer acquisition and customer satisfaction.
* Conduct research to identify new markets and customer needs within the business community.
* Arrange business meetings and presentations with business clients
* Promote the companies products and services addressing our client' needs and requirements.
* Prepare sales contracts and similar documents.
* Be an excellent record keeper of sales/revenue and invoices.
* Provide trustworthy feedback and after sales support.
* Build long term and recurring relationships with new and existing customers.
* Develop additional entry level staff into valuable lead generators and sales people.
* Be comfortable with both inside and outside sales avenues.
* Be comfortable speaking and meeting with institutional, municipal and all manners of public authority clients.
Requirements;
* Experience as a business development manager and/or sales executive with a professional and entreprenuerial spirit.
* Proven sales track record.
* Online and CRM proficiency.
* Fluent in English and Spanish a plus.
* Market knowledge
* Communication and negotiation skills
* Ability to build rapport
* Time management skills essential
* Business degree or relevant education an asset.
* Having access to transportation.
Compensation: Competitive Pay commensurate to experience, $50,000 plus
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$50k yearly 2d ago
Overnight Member Services
Planet Fitness Plainfield 4.1
Plainfield, IL job
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Why Planet Fitness?
Each of our employees receive:
Complimentary Back Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
Potential of up to three raises per year
Great career advancement opportunities
Insurance benefits for full time staff
401k benefits based upon eligibility
$22k-30k yearly est. 1d ago
Overnight Custodian (Part Time)
Planet Fitness Inc. 4.1
Chicago, IL job
The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
* Stock locker rooms with proper supplies/paper products.
* Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
* Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
* Custodial experience is preferred.
* Punctuality and reliability is a must.
* Ability to work third shift is a must.
* Honesty and exceptional work ethic.
* Ability to solve problems independently.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual reaching with hands/fingers/arms during shift.
* Occasional climbing, balancing, kneeling and crouching during shift.
* Must be able to occasionally lift over 80 pounds.
* Will occasionally encounter toxic chemicals.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-29k yearly est. 4d ago
Fitness Instructor
Planet Fitness 4.1
Yorkville, IL job
SUMMARY DESCRIPTION The Fitness Trainer is responsible for creating a welcoming environment for all members and providing guidance, instruction, and encouragement to help members achieve their fitness goals. This position leads small-group training sessions, conducts new member orientations, and supports the overall “Judgement Free Zone ” experience by promoting a safe, inclusive, and motivating atmosphere.
Member Support and Training
Conduct new member orientation sessions (“PE@PF” program), teaching safe and effective use of gym equipment.
Design and lead small-group fitness classes that align with Planet Fitness standards and member needs.
Provide general fitness instruction and encouragement-not one-on-one personal training.
Offer tips and guidance to help members use equipment properly and confidently.
Foster a positive, inclusive atmosphere that supports members of all fitness levels.
Member Engagement
Build relationships with members to encourage regular participation and promote retention.
Be visible and available on the club floor to assist members at all times.
Promote a “Judgement Free Zone ” and ensure all members feel welcome and supported.
Safety & Cleanliness
Maintain a clean, organized, and safe workout environment.
Assist in extra duty cleaning during down times or as needed by club management
Wipe down and disinfect equipment regularly.
Report any equipment issues or safety concerns to management immediately.
Assist with additional cleaning tasks as requested.
Administrative & Team Support
Track and record participation in fitness sessions.
Support front desk operations as needed including:
Assist in answering phones in a friendly and professional manner.
Check members into the system and sign-up new members.
Take prospective members on tours.
Assist management with club events, member appreciation days, and other promotions.
Qualifications
Required:
Must be 18 years of age or older.
Must be able to work onsite, this is not a remote position
Nationally Certified Trainer (accredited certification such as ACE, NASM, ISSA, ACSM, or NSCA)
Obtain and maintain CPR/AED Certification within required timeframes.
A passion for fitness and health!
Upbeat and positive attitude.
Punctuality and reliability is a must
Obtain Tanning Certification within company required timeframes.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language
Nationally Certified Training Certificate
All Fitness Trainers must submit to a background check consisting of a National Criminal Scan, National Sex Offender Registry, National Security/Terrorist Watch List and County Criminal Search within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
All Utah locations must participate in E-Verify
This position requires employee to work on-site.
Preferred:
High school diploma or equivalent preferred.
Prior experience in a health club, gym, or fitness training environment
Experience leading small-group workouts or educational sessions
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Environment: Indoor environment; exposure to noise, dust, cleaning chemicals and gym equipment.
Physical: This role requires prolonged periods of standing and walking. Frequent stooping, bending, kneeling, climbing, reaching, twisting, repetitive hand movement and lifting (up to 50 lbs.) may be required. The candidate must be able to perform CPR and operate equipment as needed, to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information.
Vision and Hearing: Normal vision and hearing, with or without correction.
The conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable ADA accommodation may be made to enable individuals with disabilities to perform these essential functions.
Why you should join Planet Fitness?
Contribute to changing people's lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO - Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Note: We participate in E-Verify for all
Utah
locations.
E-Verify Participation Poster: *******************************************************************************************
E-Verify Right to Work Poster: ***********************************************************************************************
$20k-28k yearly est. 21d ago
Club Trainer (Chicago, IL)
Planet Fitness 4.1
Chicago, IL job
Club Trainer - Chicago, IL (18 Area Locations)
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by leading small group classes, designing a simple workout program, and instructing them on the proper use of equipment.
Why Planet Fitness?
Each of our employees receive:
Complimentary Back Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Essential Duties and Responsibilities
Conduct and run the Planet Fitness PE@PF program by following the schedule provided by the club.
Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist in front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Qualifications/Requirements
A passion for fitness and health!
Upbeat and positive attitude.
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Current CPR Certification required.
Exceptional knowledge of Exercise Science.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
Potential of up to three raises per year
Great career advancement opportunities
Insurance benefits for full time staff
401k benefits based upon eligibility
$23k-31k yearly est. 60d+ ago
Overnight Service Representative
Planet Fitness Aurora 4.1
Aurora, IL job
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Why Planet Fitness?
Each of our employees receive:
Complimentary Back Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
Potential of up to three raises per year
Great career advancement opportunities
Insurance benefits for full time staff
401k benefits based upon eligibility
$22k-29k yearly est. 31d ago
Overnight Custodian
Planet Fitness Inc. 4.1
Aurora, IL job
The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
* Stock locker rooms with proper supplies/paper products.
* Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
* Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
* Custodial experience is preferred.
* Punctuality and reliability is a must.
* Ability to work third shift is a must.
* Honesty and exceptional work ethic.
* Ability to solve problems independently.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual reaching with hands/fingers/arms during shift.
* Occasional climbing, balancing, kneeling and crouching during shift.
* Must be able to occasionally lift over 80 pounds.
* Will occasionally encounter toxic chemicals.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-29k yearly est. 4d ago
Fitness Trainer
Planet Fitness 4.1
Elmwood Park, IL job
The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities
Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist in front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Qualifications/Requirements
A passion for fitness and health!
Upbeat and positive attitude.
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Current CPR Certification required.
Nationally Certified Training Certificate required.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-29k yearly est. Auto-Apply 60d+ ago
PT Trainer
Planet Fitness 4.1
Crystal Lake, IL job
.
Starting at $15 per hour without certification or $16 per hour with certification. Plus, tenure increases once certification is obtained.
At National Fitness Partners, we don't just work in fitness- we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
We Are Accountable - Self-starters who pursue excellence.
We Are Driven - Problem solvers who deliver results.
We Are Passionate - Positive energy with a real desire to help others.
We Are Ambitious - Always learning and growing toward success.
We believe in the power of our people to make a difference. If you're looking for a career where your passion meets purpose, we want YOU on our team!
Fitness Trainer Benefits:
Growth Opportunities over 90% of our management team started as an entry level team member!
Tenure increases once certification is obtained
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership
Fitness Trainer Responsibilities:
Fitness Trainers are responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience, aiding in business operations.
Engages with members to drive loyalty to PE@PF. The trainer should be motivational, inspirational, and provide continuous encouragement.
Fosters team member understanding of the PE@PF program
Designs individual exercise programs for each member based on their exercise experience, medical background, and personal goals
Trains Planet Fitness members during PE@PF small group training sessions
Inspects and maintains all equipment and report findings to the appropriate individual(s)
Tracks and records all PE@PF success metrics
Monitors primary workout areas to ensure members are using the equipment appropriately
Assist in providing a clean, sanitized and safe club environment
Level 1 Trainer: Uncertified, actively working towards Certification
Level 2 Trainer: Certified with NCSF or other Nationally Accredited Certification
Qualifications
Qualifications
6-12 months of customer service experience
High School diploma or GED
Must be 18 years of age or older
NCCA certification required or ability to obtain NCSF within 120 days of hire.
Basic computer proficiency
Physical Qualifications
Continual standing and walking during shift
Must be able lift up to 75 lbs
Frequent climbing, balancing, kneeling and crouching during shift
$15-16 hourly 12d ago
Member Services Representative
Planet Fitness Inc. 4.1
Aurora, IL job
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Why Planet Fitness?
Each of our employees receive:
* Complimentary Black Card Membership
* Company Facilitated Training
* Advancement Opportunities
* Rewards and Recognition Programs
Essential Duties and Responsibilities
* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude!
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift up to 50 lbs.
* Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
* Will occasionally encounter toxic chemicals during shift.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-30k yearly est. 7d ago
Overnight Custodian
Planet Fitness Inc. 4.1
Lansing, IL job
The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
* Stock locker rooms with proper supplies/paper products.
* Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
* Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
* Custodial experience is preferred.
* Punctuality and reliability is a must.
* Ability to work third shift is a must.
* Honesty and exceptional work ethic.
* Ability to solve problems independently.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual reaching with hands/fingers/arms during shift.
* Occasional climbing, balancing, kneeling and crouching during shift.
* Must be able to occasionally lift over 80 pounds.
* Will occasionally encounter toxic chemicals.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-29k yearly est. 13d ago
Fitness Trainer
Planet Fitness 4.1
Chicago, IL job
Nationally Accredited Personal Training Certificate required.
The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities
Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
Create bi-weekly updates consisting of a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist in front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Qualifications/Requirements
A passion for fitness and health!
Upbeat and positive attitude.
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Current CPR Certification required.
Nationally Accredited Personal Training Certificate required.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-29k yearly est. Auto-Apply 60d+ ago
Member Service Representative
Planet Fitness Lake Zurich 4.1
Lake Zurich, IL job
Job Description
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Why Planet Fitness?
Each of our employees receive:
Complimentary Black Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
Potential of up to three raises per year
Great career advancement opportunities
Insurance benefits for full time staff
401k benefits based upon eligibility