Information Technology Analyst jobs at VC3

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Create the product vision, customer persona identification, product framework for IT's compliance practices including the scopes of SOX and GxP Our client is a public biopharmaceutical company that is regulated by different governmental agencies. It is important that IT operates in a manner that is consistent, accurate, and high quality so that they stay in compliance with GxP and SOX procedures, protocols and audits. This role collaborates with IT members, QA leadership, Finance/SOX leadership, to align plans and activities to achieve successful results for GxP and SOX. ESSENTIAL DUTIES/RESPONSIBILITIES: Manage our IT systems' SOX related Governance, Risk and Compliance (SAP-GRC) component, framework and operations to maintain high quality and transparent results. Collaborate and work closely with Finance teams to set expectation and align activities. Oversee the cyclical SOX evidence sample selection, collection, data analysis, corrective actions and actively participate with the internal and external audit processes Drive the SOX Segregation of Duty analysis and related actions Ensure that IT Product Owners and product teams operate their SOX procedures with exceptions Coordinate and collaborate with business partners (e.g. Finance SOX Operations, Corporate Quality Assurance) to set priorities and directions to achieve reliable and optimal results for accurate and quality operations with successful compliance results. Represent IT's philosophy and operational requirements to our business partners Experience: Minimum of 5 years of experience with SOX compliance. Minimum of 3 years of experience managing SAP-GRC, ITGC, and SOX Experience leading IT GxP compliance practices Experience with operating and testing SOX controls a plus (in accordance with Governance Risk Compliance framework). Knowledge, Skills and Abilities: General knowledge of the Sarbanes-Oxley Act and the application to IT General knowledge of SOX IT controls and the operations and execution of SOX IT Controls Advance skills and abilities managing consultants and Managed Service Providers Comprehensive experience with IT development lifecycle and support methodologies Comprehensive experience with project management The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Minimum Qualifications: Five years as a GIS Analyst working with ESRI Product suite. Three years working with Geodatabase management procedures and relational databases. Three 3 years working with Autodesk's AutoCAD, BIM, and the conversion into GIS.

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.

Sr. Imaging Applications Analyst Salary Range: $130k to $150k The Imaging Applications Analyst, Senior is responsible for the design, implementation, validation, and support of multiple imaging applications (RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI)and related ancillary systems. The Imaging Applications Analyst ensures the design, configuration, integration, and user experience of these imaging applications, meets business and clinical objectives. The Imaging Applications Analyst consults with organizational clinicians, staff, and vendors of the imaging applications and is responsible for the configuration, testing, problem identification, issue resolution, and on-going support of the assigned applications including new implementations and upgrades. Accountabilities: Troubleshoot, configure, validate, upgrade, and support enterprise-wide clinical imaging applications. Provide off-hour on-call support for issues and apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team. Lead/Assist large-scale development and implementation projects. complex, inter-departmental projects and operational initiatives Design and lead implementations, upgrades, and solution conversions in support of Keck clinical imaging applications Assist in ensuring stability and functionality of the assigned applications. Provide escalation support, troubleshooting and root-cause analysis of issues Assist in identifying and trouble-shooting application issues, including isolating problems, recommending appropriate solutions and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Applications that are compliant with organizational standards and policies. Regularly meet with users, vendors, IT staff to develop/modify system specifications and are responsible for the timely resolution or escalation of problems within the imaging application environment. Work on assigned projects both independently and as part of a team and apply expertise and independent judgment for full resolution. Responsible for support/testing of HL7 integration between Cerner EMR and all Imaging applications ensuring data integrity of integrated solutions. Maintain expertise in Imaging Systems functionality and site/system workflows working directly with clinicians and staff to understand clinical workflows and reported issues Coaches and mentors less experienced team members Provide after-hours and weekend support where necessary for a 24x7 system availability model. Minimum Education Bachelor's degree in Computer Science, Healthcare Science, Financials, Business or related field required. In lieu of a bachelor's degree, additional 4 years of experience are required. Minimum Experience Minimum 5 years of experience with design, configuration, maintenance, troubleshooting, upgrading, testing, and supporting clinical imaging applications (i.e., Cerner RadNet, FujiPACS/CV, PowerScribe 360, Varian Aria, Natus Xltek, Provation) or the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position. Working level knowledge of DICOM, HL7 and IHE. Working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG). Extensive experience in managing, implementing, and supporting a diverse range of Cardiology IT applications and systems, including Fuji Synapse Cardiovascular PACS, GE/Merge Hemo, Epiphany ECG management, and Cerner RadNet / RIS. Skilled in custom template building, focusing on creating standardized, efficient, and clinically relevant templates that streamline reporting and data capture. Comprehensive knowledge of DICOM imaging protocols and standards, including image acquisition, archiving, retrieval, and seamless integration with Fuji CV PACS and Cerner EHR. Possesses a foundational clinical background in cardiology, enabling a deep understanding of cardiac workflows, diagnostic procedures, and data requirements for IT system development and optimization. This is a senior position with the expectation of mentoring other team members and leading through projects independently. A strong team-oriented attitude is critical. Local resource preferred (on-site for the first six months then hybrid schedule).

Our client is seeking a motivated Junior Help Desk/Desktop Support Technician to provide hands-on technical support across our offices and remote sites. This role is ideal for someone early in their IT career who enjoys solving problems, working directly with end users, and is comfortable traveling to different company locations as needed. Key Responsibilities Provide Level 1-2 support for desktops, laptops, mobile devices, printers, and peripheral hardware. Troubleshoot issues with Windows 10/11, mac OS (optional), Office 365, and common business applications. Install, configure, and maintain end-user devices (Lenovo/HP/Dell). Support remote connectivity (VPN, MFA, Wi-Fi) and basic network troubleshooting. Handle new hire onboarding tasks including workstation setup, account creation, and equipment deployment. Assist with site visits for hardware rollouts, workstation moves, office setups, and equipment refresh projects. Maintain documentation, tickets, and updates in the service management system (ServiceNow/Jira/etc.). Provide hands-on support for video conferencing platforms (Zoom, Teams, Webex). Ensure compliance with IT policies and support security best practices. Participate in on-call or after-hours work during critical events or travel assignments. Travel Requirements Must be willing and able to travel 20% of the time. Travel includes scheduled site visits, office buildouts, hardware refreshes, and urgent support needs. Company provides travel accommodations, mileage reimbursement, and required equipment. Qualifications 1-2 years of IT support, desktop support, or help desk experience (or equivalent internships/education). Basic understanding of Windows troubleshooting, hardware components, and networking fundamentals. Strong customer service, communication, and problem-solving skills. Ability to work independently while traveling and representing the IT team onsite. Valid driver's license required. Nice-to-Have Skills Experience with imaging tools (SCCM, Intune, Autopilot). Familiarity with Active Directory (password resets, group membership). Experience supporting conference room A/V equipment. Certifications such as CompTIA A+, Network+, or similar.

Business Systems Analyst Opportunity Columbus, OH (no relocators) HYBRID - 4 days ONSITE ***NO 3RD PARTIES PLEASE*** We are seeking a highly skilled Senior IT Project Manager / Business Systems Analyst with extensive experience in leading enterprise technology initiatives. The ideal candidate will bring a strong background in cloud platforms, enterprise systems, data analytics, and QA methodologies, combined with proven leadership in Agile and Waterfall environments. Key Responsibilities Lead cross-functional teams in the end-to-end systems development lifecycle: requirements gathering, design, development, QA, implementation, and support. Drive enterprise-level projects including eCommerce platforms, loyalty programs, warehouse management systems (WMS), order management systems (OMS), and product information management (PIM). Collaborate with stakeholders to define functional and technical requirements, create process flows, context diagrams, and solution documentation. Manage Agile Scrum teams using Jira, including backlog prioritization, sprint planning, and workflow automation. Oversee QA strategy and execution, including test case development, UAT coordination, and performance testing. Implement and support cloud-based solutions on Azure, AWS, and GCP, ensuring scalability and reliability. Lead data analytics and reporting initiatives using IBM Cognos, SQL, APIs, and ETL tools (Informatica). Facilitate vendor management, contract negotiations, and third-party integrations. Provide training and mentorship to business analysts, QA teams, and end users. Required Skills & Technologies Cloud Platforms: Microsoft Azure, AWS, Google Cloud Platform (GCP) Enterprise Systems: Manhattan Active WMS, IBM Sterling OMS, MICROS OPERA CRS, Oracle Transportation Management, ServiceNow, Salesforce Shield eCommerce & Digital Platforms: commercetools, loyalty program integrations, PIM, OMS, call center systems Project Management Tools: Jira (administration & automation), Confluence, Microsoft Office Suite, Visio Data & Analytics: IBM Cognos Reporting Studio, SQL, APIs, ETL (Informatica), JSON, Data Mapping QA & Testing: Test case scenarios, UAT, performance testing, disaster recovery failover, automation frameworks Web Technologies: HTML, CSS, JavaScript frameworks, XHTML, JSON outputs Programming & Scripting: Python (data analysis, automation), C# (legacy modernization) Methodologies: Agile (Scrum), Waterfall, Business Process Mapping, Gap Analysis Qualifications Bachelor's degree in Engineering, Business Technology Management, or related field. 10+ years of experience in IT business analysis and QA leadership. Strong communication, stakeholder management, and negotiation skills.

Salary Range: $60k to $70k The Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Experience supporting AV Equipment is required. Key Responsibilities Respond to customer inquiries and provide technical assistance for common issues related to hardware, software, and network connectivity. Assist customers with account setup, password resets, and general troubleshooting. Document and track customer interactions and solutions in the help desk system. Escalate complex issues to tier 2 technicians or other departments as needed. Maintain a high level of customer satisfaction through effective communication and problem-solving. Process paperwork for new hire onboarding and offboarding, including user account management using MS Active Directory, Office 365, and Exchange Online. Provide support through assessing and assigning Help Desk requests via telephone email, and chat, ensuring that all trouble tickets are handled in a controlled manner while interfacing with the user community. Qualifications for the Role High School Diploma or equivalent. Strong verbal and written communication skills. Basic knowledge of computer hardware, software, and networking. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Previous customer service or technical support experience is a plus. Experience troubleshooting hardware/software issues on MAC, PC, and iPhone. Familiarity supporting Office 365 services like email, Outlook, Word, and Excel. Experience with cloud file storage solutions like Dropbox, SharePoint/OneDrive, and Box

Shift: 8 am Duration: 6 months (contract to hire) Primary work location is in the office area of a warehouse building. However, if equipment issues arise, may need to go onto the warehouse floor (no PPE required). Position will convert to full-time Must be able to manage time effectively. Initial training will be provided for a few weeks, after which will need to work independently. Interviews will be conducted virtually (Eastern Time). Must have good technical experience (3 - 5years experience required) The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware, and network systems. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and developing a comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: · Help Desk Support: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. · Issue Documentation: Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. · Hardware Deployment: Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune). · Connectivity Maintenance: Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. · User Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. · Troubleshooting: Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary. · Performance Monitoring: Monitor the performance of supported devices and report recurring issues to the appropriate support groups. · Collaborative Support: Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases. · End-User Assistance: Provide IT services for end users, including visitors within the assigned region. · Security Support: Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. · Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. · Project Participation: Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams. · Asset Management: Participate in network asset management as per documented processes. · Team Support: Assist application development teams as needed throughout project lifecycles. · Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: · Certifications: ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus. · Technical Knowledge: Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. · Troubleshooting Skills: Basic hands-on software and hardware troubleshooting experience. · Data Privacy: Knowledge of applicable data privacy practices and laws. · Team Collaboration: Experience working within a team-oriented, collaborative environment. · Decision Making: Makes decisions within scope using available relevant data, and seeks guidance when necessary. · Business Focus: Shows an interest in understanding how the business operates and applies this understanding to improve service delivery. · Continuous Improvement: Willingness to ask questions and take actions to improve tasks or processes within his/her own scope of work. · Collaboration: Willing to collaborate effectively within his/her own team and across functional, business, geographic, and cultural boundaries. · Communication: Ensures written and oral communications are clear and appropriate for the audience. · Accountability: Accepts responsibility for actions and results, demonstrating drive and self-motivation. · Change Management: Supports changes within his/her area of work and engages peers and stakeholders constructively. · Planning & Prioritizing: Able to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances. Physical Demands: · Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. · Lifting: Must occasionally lift/transport up to 50 pounds (PCs) · Vision: Vision abilities required by this job include close vision. Work Environment: · Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. · Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery.

Key Responsibilities and Outcomes: •System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). •Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. •ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. •Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). •Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. •User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. •Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. •Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. •Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: •Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. •Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. •Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. •Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. •Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: •Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). •Proven success in maintaining >99.9% system uptime across production environments. •Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. •Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. •Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications: •Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. •Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) •Experience: 3-5 years of experience as a systems administrator or IT infrastructure Experience supporting ERP systems is a strong asset. •Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)

Salary Range: $90k to $115k We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions. Key Responsibilities and Outcomes: System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). Proven success in maintaining >99.9% system uptime across production environments. Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications for the Role Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) Experience: 3-5 years of experience as a systems administrator or IT infrastructure engineer. Experience supporting ERP systems is a strong asset. Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)

The Technology Services department is responsible for providing and managing the technology systems, solutions, and services for both Detroit Metro (DTW) and Willow Run (YIP) airports. Technology Services is seeking qualified candidates to utilize their knowledge, skills, and abilities to serve as an onsite GIS Analyst. In this role, the ideal candidate will demonstrate a solid understanding of GIS theory and applications; possess clear understanding of ArcGIS Enterprise architecture, applications, and functionality; identify, understand, and articulate solutions for business objectives through knowledge in ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, ArcGIS Experience Builder, Survey123, and other related ArcGIS technologies. Key Responsibilities: Preform analytical and geoprocessing functions to create, maintain and retrieve data. Monitor GIS environment - GIS Enterprise Portal, ArcGIS Online, and SQL database. Utilize ArcGIS software to develop solutions that enhance existing or future GIS projects. Evaluate business requirements and providing guidance/solutions accordingly. Develop geographic databases, including designs and models. Comprehensive working knowledge of database concepts (including SQL DB). Assist with field data collection using ArcGIS Survey123 and ArcGIS Experience Builder. Assist with training and technical support of end users and stakeholders Position Requirements Education Requirement: B.S. in Geography, Geographic Information Systems, Computer Science, or a closely related field. Minimum Qualifications: 1. Five years as a GIS Analyst working with ESRI Product suite. 2. Three years working with Geodatabase management procedures and relational databases. 3. Three 3 years working with Autodesk's AutoCAD, BIM, and the conversion into GIS. Preferred Qualifications: Strong written and oral communication skills. Attention to detail, customer focus, teamwork, and interpersonal skills. Ability to work in a fast-paced environment and easily transition from one task to another to complete projects in a timely manner. Certificate and/or Licenses: Geographic Information Science Certificate or equivalent. General knowledge of Asset Management System (Maximo). Experience with interior building mapping. Experience with 3D GIS software (ArcScene). Experience with GIS programming/scripting languages (Python, JavaScript, SQL). Experience with Azure DevOps, and Git.

The client is seeking an experienced IT Business Consultant to support the remediation, modernization, and integration of complex financial systems with the statewide Florida PALM platform. This role serves as a key business relationship manager, responsible for gathering, analyzing, documenting, and communicating business and technical requirements for enterprise-level financial applications. The consultant will work closely with business leaders, developers, project managers, and cross-functional stakeholders to create high-quality documentation, process maps, functional specifications, and user stories. This position also supports testing, validation, and AI-assisted requirement extraction activities. Azure DevOps will be used to manage work items, documentation, and delivery. Primary Duties & Responsibilities Requirements Elicitation & Analysis Conduct business and technical requirements gathering for financial system remediation or replacement aligned with Florida PALM integration. Collaborate with business, project managers, and technical teams to understand functional and non-functional requirements. Use AI-based tools to extract and summarize requirements from legacy applications. Translate business needs into semi-technical specifications aligned with agency standards. Documentation & Process Mapping Develop BRDs, Functional Specifications, User Stories, and Acceptance Criteria. Create detailed workflow diagrams, process maps, and data flow diagrams. Document system interactions, integration points, and module dependencies. Produce precise and high-quality documentation supporting traceability. System & UI Design Collaboration Partner with developers and UX teams to define user interface requirements. Ensure the design is responsive, accessible, and user-friendly. Testing & Quality Assurance Develop test plans, test cases, and acceptance criteria. Participate in system testing and user acceptance testing activities. Tools, Governance & Delivery Manage work items and testing artifacts using Azure DevOps. Support CI/CD practices and standard development lifecycle processes. Required Knowledge, Skills & Abilities Business & Technical Analysis 7+ years of business/technical analysis in enterprise environments. 5+ years leading cross-functional teams to develop business requirements. Strong experience in analyzing and interpreting large datasets. Expertise in process mapping, workflow design, and data modeling. Technical Writing & Documentation 5+ years of experience creating BRDs, FSs, User Stories, and ACs. Strong ability to write clear documentation for both business and technical audiences. Skilled in developing flowcharts, diagrams, and visual models. Systems, Data & Integration 3+ years of experience with batch processing, ETL, or enterprise scheduling. 3+ years testing high-volume data integrations or financial transactions. Good understanding of system interfaces, APIs, and financial system integration. Tools & Emerging Technologies 1+ year using Azure DevOps for requirements, work items, and testing. 1+ year using AI tools for requirements extraction or automation. Familiarity with CI/CD and SDLC standards. Professional Attributes Strong communication and customer service skills. High attention to detail and commitment to accuracy. Strong analytical, problem-solving, and stakeholder management abilities. Preferred Qualifications 3+ years working with financial business systems (grants, cost allocation, reporting). Experience in state government or ERP modernization projects. Knowledge of accounting principles and financial compliance. Experience with statewide systems such as Florida PALM. Understanding of data governance, audit controls, and financial regulations. Education & Certifications Bachelor's or Master's in Computer Science, Information Systems, Business Administration, or related field OR equivalent experience. Preferred Certifications: IIBA: CBAP / CCBA PMI-PBA Agile certifications (CSM, SAFe, etc.) CPA, CGFM (plus) Certifications in data analytics, automation, or AI tools (plus)

GIS (ESRI) Technical Analyst 12 + Months Hybrid Minimum 5 years direct ESRI experience, Python and .NET skillset

Job Title: EMR IT Specialist Pay Range: $27/hour to $29/hour We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment. Key Responsibilities Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems. Track and prepare EMR account batch submissions to ensure timely provisioning. Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs. Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements. Coordinate follow-ups on pending items and escalate issues to leadership when necessary. Negotiate with vendors and manage procurement processes to support EMR-related needs. Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment. Qualifications Strong vendor negotiation, procurement, and cost-management experience. Proficiency with invoice management, purchase order systems, and financial recordkeeping. Excellent organizational and analytical skills with the ability to manage multiple priorities effectively. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders. Proactive problem-solver able to independently identify issues and recommend or implement process improvements. Ability to work in a fast-paced environment and adapt to shifting priorities.

@ Cleveland,OH ,USA. Requirement Details: Job Title: Senior Oracle Technical Analyst Duration : Long Term Skills : OIC,SCM, Oracle ERP, PL/SQL and SQL Job Description : Bachelor's degree in Computer Science or related field. 6+ years of professional IT experience. Strong Supply Chain Management (SCM) functional knowledge. Supplier domain knowledge. AP / PO knowledge. End-to-end Oracle ERP implementation experience. Preferable experience with Oracle Cloud. PL/SQL and SQL experience - must be able to access, write and execute SQL queries. Strong data conversion experience - will be identifying the rules for data conversion and supporting the integration between downstream environments. Excellent communication and interpersonal skills - will be heavily collaborating with cross-functional teams and external vendors. Plusses: Experience with Oracle Integration Cloud (OIC) If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.

Infosys is seeking GIS Lead Consultant with strong utility and GIS domain background in playing a techno-functional lead role in implementing GIS solutions for Electric Utilities in a multi-technology platform that includes ESRI ArcGIS and ArcFM. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor's degree or foreign equivalent from an accredited institution. Alternatively, three years of progressive experience in the specialty for each year of education. At least 7 years of experience in Information Technology. Candidates must be located within commuting distance of Oakland, CA or be willing to relocate to this area. This position may require travel to project locations. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Ability to lead the design, build, test, and deploy solutions on Esri platforms. Expertise in leading Technical Designs and Functional workshops with customers. Knowledge of integration patterns with other systems (e.g., SAP) is essential. Capability to run functional workshops with business for GIS requirements and perform demos using GIS products. Skill in mapping customer requirements to products and suggesting suitable solutions. Ability to create AS-IS and TO-BE process documents, identify gaps, and suggest customizations using the GIS framework. Proficiency in developing functional design documents from Functional specification documents and configuring packages to meet project requirements. Experience in capturing product configurations and creating configuration documents for developers. Ability to guide, mentor, and review end-to-end solutions, and resolve issues during support/Post-Go Live phases. Familiarity with Agile/SAFe Methodologies. Collaboration with business stakeholders to implement, deploy, and support geostatistical analysis, geoprocessing, and geocoding tools. Preferred Qualifications: Proven years of GIS industry experience and expertise in ESRI technologies. Experience in at least 4+ full-cycle implementations for utilities (Power/Water/Sewer) with hands-on functional and deployment experience in GIS. Strong knowledge of GIS, Esri suite of solutions, and development experience (web patterns). Prior knowledge of Esri Capacity planning tools, including ArcGIS Server, Portal for ArcGIS, Widgets (and Custom Widgets), FME, and deployment of ArcGIS Enterprise Solutions. In-depth understanding of Esri Utility Data Models aligned to North American standards. Familiarity with Esri Utility Network solutions and Data Models. Knowledge of integration patterns with other systems (including Service-oriented architecture patterns) with GIS (e.g., SAP). Experience with process integration of GIS with other utility enterprise and operational systems such as WMIS, CIS, Synergee, etc. Ability to create AS-IS and TO-BE models, conduct CRPs, and perform product fitment. Experience in leading development teams, working with client teams/SMEs, and guiding them through the project lifecycle. Strong interpersonal communication and analytical skills. Support for cross-functional IT projects relying heavily on GIS technology. Expertise in spatial data management, handling disparate datasets, and tying them spatially. Experience in supporting geostatistical analysis, geoprocessing, and geocoding tools. Familiarity with Agile/SAFe software development methodologies. Good knowledge of the Utilities Industry. Willingness to travel to client locations as needed. Working experience in AutoCAD Map3D. Knowledge of FME. Experience with ArcGIS Enterprise on Cloud (AWS). Proficiency in Oracle and Windows Server, AD. Experience and desire to work in a management consulting environment that requires regular travel Experience and desire to work in a Global delivery environment The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to communicate by telephone, email or face to face. Estimated annual compensation range for candidate based in the below locations will be - Oakland, CA - $89,877 to $150,761 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Immediate need for a talented Configuration Analyst I. This is a 12+ months contract opportunity with long-term potential and is located in West Chester, OH(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94808 Pay Range: $30 - $35 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Deskside support with some light network engineering to test/refurbish/upgrade hardware and software on devices to partner in collaboration with Facilities to remit back into the field. Logging test results in databases with little error is a must as we seek new hires that can be responsible, come to work on a daily basis per schedules defined by floor supervisors, adhering to key break schedules during the work day and overall strong collaboration skills in a shared/open work space Key Requirements and Technology Experience; Key skills; Device Configuration, Network Support, Refurbish/Repair, Hardware Software Troubleshoot Our client is a leading Telecom Company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.