Regional Operations Director - Minnesota
Regional director of operations job at VCA Animal Hospitals
VCA Animal Hospitals has an exciting leadership opportunity for a Regional Operations Director in the Heartland Group!
As a Regional Operations Director, you'll play a key role in driving hospital success-overseeing operations, guiding teams, and supporting an exceptional medical environment across your region. This position offers the chance to influence strategy, build strong hospital cultures, and partner with medical and operational leaders to ensure both business growth and outstanding patient care.
You'll be part of a collaborative leadership team that includes the Group Vice President, Regional Medical Director (RMD), and Regional Technician Director (RTD). Together, this team shares responsibility for operations, medical standards, hiring, and creating an engaging, inclusive culture.
The ideal candidate will be based in Minnesota with the ability to travel up to 65%.
Responsibilities:
Client Service Management: Ensure VCA's standards of quality medical practice and customer service are followed in all hospitals. Improve workflow and staff efficiency, review hospital hours and doctor appointment availability, create and maintain hospital environments dedicated to client/patient satisfaction, and handle non-medical client complaints.
Operations Team Training: Develop strong relationships with Medical Directors and Hospital Managers. Inspire an “owner mentality” to implement programs that support the broad business strategy and hospital results and assist with the training of Medical Directors and Hospital Managers in customer service skills, business operations, and effective staff meetings.
Human Resources: Cultivate a healthy culture and manage performance to foster staff morale, engagement, and retention, ensuring compliance with federal and state employment laws and regulations. Conduct performance reviews and terminations of Hospital Managers/Office Managers and Medical Directors. Support Hospital Managers to hire doctors for the region's hospitals, train, educate, develop, and promote hospital management and paraprofessional staff.
Hospital Production Management: Drive hospital revenue growth, evaluate service and product fees, audit hospital production for accuracy, implement price increases, and manage discount policies and invoice audits.
Hospital Financial Management: Ensure VCA standards of cash control are followed, evaluate auditing and reporting methods, utilize hospital financial and quality care reports to drive performance, monitor expenditures and payroll, and review inventory and training staff on leveraging purchases.
Marketing Management: Work with the local Marketing Manager to keep hospital marketing current, support VCA's marketing events and programs, train hospital staff on new marketing initiatives, and review internal marketing strategies.
Champion VCA Culture: Ensure VCA culture is embedded in hospitals, maintain a team atmosphere, and work closely with other field leadership team members to ensure operational consistency and best practices.
Qualifications:
Leadership experience in a multi-site operational business, preferably in healthcare or related industries
Strong financial acumen with proven experience managing P&L and driving revenue growth
Demonstrated success in building and leading high-performing teams
Exceptional interpersonal and communication skills, with the ability to engage and influence Medical Directors and other healthcare professionals
Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities under pressure
Bachelor's degree highly preferred; MBA, DVM, or a degree in Healthcare or Hospital Management is a plus but not required
Additional Info:
Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $125,000-$140,000. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyExecutive Director Nursing
Grovetown, GA jobs
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and
management for five (5) to twenty (20) cost centers for a specific service line through the application of
advanced competencies in communication; job knowledge, professionalism and business skills. This executive is
a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for
assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other
departments to create a center of
excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of
approximately 200 - 600 FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON
also handles a budget with a range from 60 to 300 million dollars.
The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or
departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and
staff accountable for the delivery of safe, quality care and services through effective communication, fiscal
accountability, and employment of transformational leadership., instilling an accountability-based
practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires
others to seek opportunities to grow and improve their performance and successful applies lean and evidenced
based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first
interventions and as the chief safety officer creates a culture of safety for his/her service line through the
development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and
technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility
providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that
nurse managers and staff create a desirable, safe work environment that enables the organization to meet or
exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary
skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments.
It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined
by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics
Standards put forth by the American Nurses Association. As a member of the patient services team, it is
expected the individual upholds the voice of the patient, system policies and procedures while supporting service
excellence goals.
Required Minimum Education:
Bachelor's degree in Nursing is required
Master's degree in Nursing is required, o other field of study
Required Minimum Experience:
12 years of experience as a registered nurse required and 5-7 years of progressive operational leadership in a manager or director level role required.
Required Minimum Skills:
Should possess excellent verbal and written communication skills and relationship building
a knowledge of the health care environment
leadership that includes such skills as successfully implementing and managing a change process -
ability to use systems thinking- and inspire, coach others to be successful
model the way for professional practice
professionalism and teamwork/collaboration for self/department/medical staff
and possess necessary business skills to manage human and material resources.
Must be a continuous learner who understands health care financing
strategy and operations for running a business unit(s)
and effectively employ data and technology to support work processes and make decisions.
Supports shared governance or shared decision making
manage the design and delivery of care that in based on evidence and focused on quality and
safety.
Knowledge of risk management and various accreditation/regulations/licensing requirements
assuring that these are upheld while advancing industry standards through the achievement of goals
by effective management and measurement of outcomes.
Required Minimum License and Certifications:
RN - Reg Nurse (Single State) Upon Hire is required and(
RN-COMPACT - RN - Multi-state Compact Upon Hire is required or
BLS - Basic Life Support Upon Hire is required and
ARC-BLS - Amer Red Cross Basic Life Support Upon Hire is required or
BLS-I - Basic Life Support - Instructor Upon Hire is required or
Currently licensed as a Registered Nurse in the State of Georgia or hold a
privilege to practice in the State of Georgia under the Enhanced Nurse
Licensure Compact (eNLC) required.
Must have a current BLS card from the American Heart Association on the
first day of employment in position required.
National certification in nursing administration or clinical specialty preferred.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Pharmacy Operations Manager
Dallas, TX jobs
Your Job: The Manager of Pharmacy professional responsible for the supervision of pharmacy operations including the activities of pharmacists and supportive personnel. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.
Your Job Requirements:
• Graduate of an accredited school of pharmacy.
• 2 years of Hospital Pharmacy experienced desired.
• Licensed as a registered pharmacist by the Texas State Board of Pharmacy
• Certified as a pharmacist preceptor by the Texas State Board of Pharmacy
• Prefer 3 to 5 years in a healthcare setting
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Ability to provide vision and leadership
• Ability to plan and schedule the work of others
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Assists in planning, evaluation, and implementation of progressive pharmacy programs for the hospital/health system and assists in establishing, writing, implementing, and enforcing guidelines of the pharmacy department and Methodist Health System
• Coordinates and communicates staffing and training schedule for pharmacists as well as support personnel if needed. Schedule, time off requests, and schedule change requests are processed in a timely manner.
• Completes and communicates annual and ongoing evaluations to pharmacists and other personnel.
• Supervises and supports pharmacy personnel. Provides assistance to pharmacists and supportive personnel with problems related to patient care and their assigned duties.
• Assumes duties of a staff pharmacist whenever necessary
• Assumes responsibility for the pharmacy in the absence of the director
• Oversees drug inventory control. Ensures proper handling, storage, and security of medications.
• Establishes appropriate control, tracking, and auditing of narcotics
Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
Magnet -designated hospital
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Level III Neonatal Intensive Care Unit
Liver, kidney, and pancreas transplantation programs
Auto-ApplyFacilities Management Director
Ludlow, MA jobs
Facilities Management Director Career Opportunity
Acknowledged and Appreciated for your expertise in Facility Management
Are you an experienced Facilities Management Director with a passion for improving healthcare environments? Encompass Health, the largest in-patient rehabilitation company in the nation, offers careers that are close to both home and heart. In this role, you will play a crucial part in ensuring the smooth and safe operation of our hospital, creating a welcoming and healing atmosphere for patients and their families. If you excel in managing, maintaining, and transforming facilities into warm, inviting spaces that prioritize patient comfort and community, we have an exciting opportunity for you. Join us in a role where you will ensure your rehabilitation hospital meets regulatory standards and fosters an environment centered on patient safety and care.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Facilities Management Director you've always aspired to be
Ensuring that the rehabilitation hospital, satellite clinics, and all related building systems adhere to Joint Commission standards, as well as local, state, and federal regulatory requirements.
Planning and leading environment of care/safety meetings, with potential responsibilities as the safety officer in charge of compliance.
Coordinating and overseeing preventive and corrective maintenance programs in alignment with industry standards and equipment manufacturer recommendations.
Cultivating and maintaining an inclusive work environment and culture that embraces diversity.
Qualifications
A Bachelor's degree and/or five or more years of experience in hospital maintenance and/or construction within a healthcare setting are required.
A minimum of five years of supervisory experience in healthcare-related facility equipment and systems operations, including expertise in chiller systems, steam boilers, hydraulic systems, building controls, electrical systems, and air handlers.
Broad knowledge of TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential.
Membership in a state or national healthcare engineering association is preferred.
Preferred: Certified Healthcare Facility Manager (CHFM).
A valid driver's license is a prerequisite.
May be required to work weekdays and/or weekends, evenings and/or night shifts.
May be required to work on religious and/or legal holidays on scheduled days/shifts.
We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
Facilities Management Director
Concord, NH jobs
Facilities Management Director Career Opportunity
Acknowledged and Appreciated for your expertise in Facility Management Are you an experienced Facilities Management Director with a passion for improving healthcare environments? Encompass Health, the largest in-patient rehabilitation company in the nation, offers careers that are close to both home and heart. In this role, you will play a crucial part in ensuring the smooth and safe operation of our hospital, creating a welcoming and healing atmosphere for patients and their families. If you excel in managing, maintaining, and transforming facilities into warm, inviting spaces that prioritize patient comfort and community, we have an exciting opportunity for you. Join us in a role where you will ensure your rehabilitation hospital meets regulatory standards and fosters an environment centered on patient safety and care.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Facilities Management Director you've always aspired to be
Ensuring that the rehabilitation hospital, satellite clinics, and all related building systems adhere to Joint Commission standards, as well as local, state, and federal regulatory requirements.
Planning and leading environment of care/safety meetings, with potential responsibilities as the safety officer in charge of compliance.
Coordinating and overseeing preventive and corrective maintenance programs in alignment with industry standards and equipment manufacturer recommendations.
Cultivating and maintaining an inclusive work environment and culture that embraces diversity.
Qualifications
A Bachelor's degree and/or five or more years of experience in hospital maintenance and/or construction within a healthcare setting are required.
A minimum of five years of supervisory experience in healthcare-related facility equipment and systems operations, including expertise in chiller systems, steam boilers, hydraulic systems, building controls, electrical systems, and air handlers.
Broad knowledge of TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential.
Membership in a state or national healthcare engineering association is preferred.
Preferred: Certified Healthcare Facility Manager (CHFM).
A valid driver's license is a prerequisite.
May be required to work weekdays and/or weekends, evenings and/or night shifts.
May be required to work on religious and/or legal holidays on scheduled days/shifts.
#LI-TR1
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Facilities Management Director
Columbia, SC jobs
Facilities Management Director Career Opportunity
Acknowledged and Appreciated for your expertise in Facility Management Are you an experienced Facilities Management Director with a passion for improving healthcare environments? Encompass Health, the largest in-patient rehabilitation company in the nation, offers careers that are close to both home and heart. In this role, you will play a crucial part in ensuring the smooth and safe operation of our hospital, creating a welcoming and healing atmosphere for patients and their families. If you excel in managing, maintaining, and transforming facilities into warm, inviting spaces that prioritize patient comfort and community, we have an exciting opportunity for you. Join us in a role where you will ensure your rehabilitation hospital meets regulatory standards and fosters an environment centered on patient safety and care.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Facilities Management Director you've always aspired to be
Ensuring that the rehabilitation hospital, satellite clinics, and all related building systems adhere to Joint Commission standards, as well as local, state, and federal regulatory requirements.
Planning and leading environment of care/safety meetings, with potential responsibilities as the safety officer in charge of compliance.
Coordinating and overseeing preventive and corrective maintenance programs in alignment with industry standards and equipment manufacturer recommendations.
Cultivating and maintaining an inclusive work environment and culture that embraces diversity.
Qualifications
A Bachelor's degree and/or five or more years of experience in hospital maintenance and/or construction within a healthcare setting are required.
A minimum of five years of supervisory experience in healthcare-related facility equipment and systems operations, including expertise in chiller systems, steam boilers, hydraulic systems, building controls, electrical systems, and air handlers.
Broad knowledge of TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential.
Membership in a state or national healthcare engineering association is preferred.
Preferred: Certified Healthcare Facility Manager (CHFM).
A valid driver's license is a prerequisite.
May be required to work weekdays and/or weekends, evenings and/or night shifts.
May be required to work on religious and/or legal holidays on scheduled days/shifts.
#LI-JA1
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Director Therapy Operations
Stone Ridge, VA jobs
Director of Therapy Operations Career Opportunity
Highly regarded and esteemed for your Director of Therapy Operations expertise
Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting-edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Director of Therapy Operations you've always aspired to be
Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
Provide patient care.
Celebrate the accomplishments and victories of our dedicated staff and patients along the way.
Qualifications
Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
BLS (CPR) required or must be obtained within 30 days of hire within this role.
Bachelor's Degree or higher from an accredited therapy program.
Additional training with a Master's or Doctorate degree in professional or management area is preferred.
Minimum of five years of rehabilitation experience, including two years in a management role, is required.
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Director Therapy Operations
Henderson, NV jobs
Director of Therapy Operations Career Opportunity
Highly regarded and esteemed for your Director of Therapy Operations expertise
Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting-edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Director of Therapy Operations you've always aspired to be
Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
Provide patient care.
Celebrate the accomplishments and victories of our dedicated staff and patients along the way.
Qualifications
Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
BLS (CPR) required or must be obtained within 30 days of hire within this role.
Bachelor's Degree or higher from an accredited therapy program.
Additional training with a Master's or Doctorate degree in professional or management area is preferred.
Minimum of five years of rehabilitation experience, including two years in a management role, is required.
#LI-KC1
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Executive Director, Licensed Home Care Services Agency (LHCSA)
Tarrytown, NY jobs
Responsibilities:
Archcare is seeking a dynamic forward-thinking Executive Director with a proven track record of a Licensed Home Care Services Agency program growth. The Executive Director is a key member of the homecare team and leads the overall vision of the agency and oversees the daily clinical and financial operations of the agency. Reporting to the Senior Vice President of Home & Community Based Services, this position directs the delivery of quality professional and paraprofessional services and strategizes around the big picture goals. The areas of responsibility for this role include oversight of scheduling/staffing, recruiting of staff including Home Health Aide, Personal Care Aides, Registered Nurses and Licensed Practical Nurses, client management, fiscal integrity and regulatory compliance. This individual will lead the development of strategies to expand programs and services and promote organizational growth.
Achievement of annual assigned gross profit goals through retention of assigned clients and achievement of financial goals.
Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services.
Develop distinctive strategies to achieve competitive advantage; translate broad growth, and other relevant strategies into specific objectives and action plans; align the organization to support strategic priorities.
Ensure successful system integration by maximizing internal referrals from other Archcare programs.
Direct and monitor the progress of the Archcare Care Transitions Initiative to reduce avoidable hospitalizations.
Plan, prepare, and utilize financial records (including budgets, forecasts, payroll data, etc.) and key metrics to analyze and make decisions to meet specific strategic and financial goals. Take timely and appropriate corrective actions when necessary to ensure financial expectations are met.
Assist with and coordinate and/or lead marketing activities and business development to increase revenues and reduce costs.
Design, implement and maintain processes to maximize quality of operations.
Demonstrate strong execution skills by outlining goals and expectations, assigning responsibilities and clearly defining roles; delegate to and empower others, remove obstacles, allow for and contribute needed resources, coordinate work efforts when necessary, and monitor progress.
All other duties as assigned.
Please Note: This is not a remote position.
Qualifications:
Current NYS Registered Nurse license
Proficient in HHAeXchange
10+ years of experience in a leadership role
Strong knowledge of New York State home health care regulations, reimbursement, and quality measures, including familiarity with funding sources.
Experience in multi-department team management.
Financial literacy and operations expertise.
Excellent negotiation and project management abilities.
Ability to develop and foster teamwork in a collaborative and collegial environment.
Willingness to roll up one's sleeves when necessary.
Excellent oral and written communication skills.
Excellent organizational and computer skills.
Education:
BA/BS from an accredited university
Director, Human Resources Operations
New York, NY jobs
Physician Affiliate Group of New York (PAGNY) has an opportunity for a Director of Human Resources Operations to its multispecialty medical practice group. PAGNY staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY's corporate staff provides administrative, practice management, and human resources services in support of its more than 4,000 clinical providers.
The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.
NYC Health + Hospitals is the nation's largest municipal healthcare delivery system in the United States. Dedicated to providing the highest quality healthcare services to all New Yorkers with compassion, dignity, and respect, and regardless of immigration status or ability to pay.
Opportunity Details:
Provides PAGNY-wide leadership with overall management of the areas of Human Resources (HR) including policy development, performance management, site HR services, and compensation.
Oversees HR staff and partners with site Administrators to align policies and procedures, along with services and programs to align with local needs in the context of central goals.
Translate the strategic and tactical business plans into HR operational plans.
Develop performance management and evaluation systems and processes across all Departments and locations.
Manage the HR Information Systems database and reporting for critical analyses of the HR function and people resources.
Provide HR metrics and reporting for Senior Leadership and the Board of Directors.
Develop and implement the organization's diversity initiatives and strategy to attract, hire, and maintain a diverse workplace.
Collaborate with stakeholders to assess the need for, and recommend training initiatives on, cultural competency, gender differences, disability, sexual harassment, and other topics designed to increase awareness and support of equity and inclusion values, while maintaining compliance with applicable laws.
Qualifications:
Masters' degree in Human Resource Management or equivalent desired
Minimum 10 years' related leadership experience
Hospital or healthcare field experience is required
Demonstrated performance management and leadership competencies
Excellent interpersonal and communication skills
Wages and Benefits include:
Annual Base Salary: $160,000* - $185,000* based on 40-hour work week.
401(k) Company Contribution (subject to IRS contribution limits):
Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
Generous Annual Paid Time Off (PTO): Vacation and Holiday.
Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you.
Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
Pre-tax employee-paid contributions for commuting expenses.
Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.
Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.
*Salary Disclosure Information:
The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include incentive compensation or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.
Clinical Director of Outpatient/Ambulatory Operations
New York, NY jobs
Title: Clinical Director of Outpatient/Ambulatory Operations
Org Unit: Multi-site Practice Management
Work Days: Monday-Friday
Weekly Hours: 35.00
Exemption Status: Exempt
Salary Range: $171,700.00 - $200,100.00
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
The Clinical Director is responsible for managing the daily clinical and administrative operations across one or more outpatient or ambulatory care clinics. This role ensures high-quality, patient-centered care by overseeing nursing staff, optimizing clinic workflows, coordinating schedules, and ensuring compliance with regulatory and organizational standards. The Clinical Director collaborates with providers, administrative leaders, and interdisciplinary teams to enhance patient access, safety, and satisfaction while driving operational efficiency and clinical excellence in an outpatient or ambulatory setting.
Job Responsibilities
Functions as key clinical and administrative leader and communicates regularly with physician leadership, senior administration, and staff.
Creates a dynamic professional environment predicated on integrity, respect, shared decision-making, and lifelong learning. Inspires a leadership culture that upholds a healthy work environment.
Oversees development and execution of the vision for nursing practice, care delivery systems, and processes across the practices and multiple modalities.
Develops, reviews, and revises policy in accordance with regulatory and professional standards of care.
Fosters a culture of collaboration across practices and programs to promote constructive dialogue and alignment of divisional/departmental and organizational goals.
Coordinates daily clinical care and supports activities of the outpatient or ambulatory practice, which may include diagnostic services. Maintains flow of patient care, delegates appropriate tasks to nurses.
Provides general patient care services, triages patient inquiries, provides patient education, communicates test results, pre-testing instructions, and testing/imaging expectations on day of exam.
Collaborates with clinicians regarding assessments and treatments. Ensures that all clinical equipment is properly checked and maintained, and logs are kept up to date, including AED, emergency medications, oxygen tanks.
Supervises various clinical nursing teams. Orients and trains all new clinical employees, evaluates staff performance, and develops corrective action plans as needed.
Develops and provides in-service training to nursing staff on new nursing techniques, protocols, procedures, or new equipment.
Ensures clinical staff compliance with annual compliance requirements. Ensures that nursing staff's licensure and certifications are maintained and current as required by regulatory agencies.
Responsible for monthly nursing staff schedules, time sheet approvals, and paid time off approval requests. Reviews daily staffing schedules to ensure optimal staffing to manage patient flow.
Develops reports and metrics to monitor clinical nursing staff performance and address inconsistencies as needed.
Conducts monthly nurse staff meetings; meets with nurses individually to review performance metrics; organizes monthly nursing educational series/sessions.
Maintains current knowledge of quality and safety standards for an ambulatory or outpatient physician practice setting. Monitors levels of quality of service as measured by satisfaction surveys, customer comments, and direct observation.
Recommends strategies that are responsive to quality-of-service needs. Collaborates with the Quality and Patient Safety (QPS) Physician Leader in managing all clinical quality and safety issues and initiatives.
Responsible for other special projects and duties as assigned.
Education
Bachelor of Science Degree in Nursing for Registered Nurse candidates
Master's of Science Degree in Nursing for Nurse Practitioner candidates
Experience
Approximately 5 years of clinical experience as an NP in a hospital setting or physician office practice required.
RNs with extensive clinical and clinical leadership experience can be considered. Extensive experience as a Registered Nurse may be considered in lieu of the BSN.
Approximately 5 years of clinical leadership/management experience required.
Knowledge, Skills and Abilities
Comprehensive understanding of ambulatory and outpatient clinical operations, including care delivery models, patient flow, and interdisciplinary coordination.
Understanding of staffing models, workforce planning, and scheduling strategies for clinical teams.
Awareness of organizational policies, healthcare laws, and professional standards relevant to nursing and ambulatory care.
Leadership and team development skills, including coaching, mentoring, conflict resolution, and performance management.
Advanced clinical assessment and triage skills, with the ability to support direct patient care when needed.
Strong communication skills, both written and verbal, with the ability to convey expectations, provide feedback, and facilitate meetings.
Analytical and problem solving skills, including the ability to interpret data, identify trends, and develop action plans.
Organizational and time management skills, with the ability to prioritize competing demands in a fast paced clinical environment.
Collaboration and relationship building skills, fostering trust and alignment across clinical and administrative teams.
Proficiency with clinical and administrative technologies, including scheduling systems, EHRs, and reporting tools.
Ability to maintain high standards of patient care, ensuring safety, quality, and patient satisfaction.
Ability to facilitate change, including implementing new processes, technologies, or care models.
Ability to think strategically while managing day to day operational details, balancing short term needs with long term goals.
Licenses and Certifications
For NP candidates: NYS Registered Nurse Practitioner (NP) license and current NP registration
NYS Registered Professional Nurse license and current RN registration
Current BLS (must be issued by American Heart Association)
Infection Control Certificate
Current Narcotics DEA registration certificate
Applicable National Board Certification (such as ANCC, PNCB, etc)
Working Conditions/Physical Demands
Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Vice President Operations
New York, NY jobs
About the Company
Our client, a growing and mission-driven behavioral health organization with four treatment locations, is seeking a Vice President of Operations to provide executive-level leadership across clinical and administrative operations.
About the Role
Looking for specific experience in implementation and management of systems/processes for Multi-Site Health Service Companies. Implementation of SOPs will be a high priority: This will be a very hands-on role, in addition to managing. This role is critical to standardizing processes, driving operational excellence, and supporting high-quality care.
Responsibilities
Operational Leadership
Provide strategic and day-to-day operational oversight for four behavioral health locations
Ensure consistent implementation of operational standards across all sites
Serve as a key member of the executive leadership team
SOP Development & Execution
Design, document, and continuously improve standard operating procedures (SOPs)
Ensure SOPs are scalable, auditable, and aligned with regulatory requirements
Train and hold leadership teams accountable to SOP compliance
Program & Clinical Support
Ensure operational systems support quality patient care and outcomes
Regulatory & Compliance Oversight
Ensure compliance with state, federal, and accreditation standards
Oversee audits, inspections, and quality assurance processes
People & Performance Management
Lead and mentor site-level operational leaders
Establish KPIs and performance dashboards
Foster a culture of accountability and continuous improvement
Financial Services Operations Manager
Alpharetta, GA jobs
Orion Operations Manager - Alpharetta, GA
Join a fast-growing financial services firm looking for a proactive, systems-minded Orion Operations Manager to elevate its national RIA operations.
Compensation: $100k-$110k base + 10% bonus
Why You'll Love This Role
Own and optimize operational workflows across a nationwide advisory platform
Champion data integrity and portfolio accounting accuracy
Work side-by-side with firm leadership in a high-growth, high-visibility environment
Build scalable processes and train advisors + operations teams as the firm expands
What You Bring
5+ years of hands-on RIA operations experience
Solid portfolio accounting chops (Orion preferred but not necessary; Tamarac/Black Diamond also great)
Advanced Excel and data-management skills
A process-improvement mindset and the ability to diagnose and streamline systems
Benefits Include
Base Salary of $100k - $110k + 10% annual bonus
Medical Insurance, Dental and Vision
PTO and 401(k)
If you thrive in RIA operations and know how to keep portfolio accounting running flawlessly, let's connect.
Manager, Clinical Operations
Dearborn, MI jobs
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
Physician / Geriatrics / Missouri / Permanent / Division Director, Geriatric Medicine
Saint Louis, MO jobs
Job Description & Requirements Division Director, Geriatric Medicine StartDate: ASAP Pay Rate: $300000.00 - $334000.00 SLUCare Physician Group, a Member of SSM Health, Seeks an Internal Medicine Division Director of Geriatric Medicine | Leading Geriatric Division | Collaborate in Palliative Medicine | Live and Work in Desirable St. Louis Join our internationally recognized geriatric medicine program with a 35-year legacy of leadership in research, education, and outstanding clinical care.
VP of People Operations
Plano, TX jobs
A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised
We are searching for an experienced VP of People Operations to join our corporate team headquartered out of our office in Plano, TX.
Position Summary:
The VP of People Operations will own benefits administration, multi-state compliance, policy standardization, and core HR operations. This is a high-impact role focused on building scalable processes, ensuring legal compliance, and improving employee experience across the organization.
Responsibilities:
Lead and manage enrollment for medical benefits and 401(k)
Manage leave (FMLA, maternity, etc.)
Standardize tracking and employee education
Update employee handbooks and benefits policies
Complete ACA reporting (1095-C forms)
Own workers' compensation process and documentation
Build and maintain multi-state employment law matrix (non-compete, payout rules, PTO/sick time, etc.)
Respond to DOL inquiries and ensure consistent job descriptions/offer letters
Standardize write-ups, performance documentation, and exit interviews in Paylocity
Automate and maintain accurate org charts
Lead compensation benchmarking and standardize comp change processes
Design and pilot a performance review process with goal setting and tracking
Launch employee satisfaction surveys and standardize the employee complaint/hotline process
Centralize and standardize background checks across all states
Develop consistent interview frameworks and onboarding/offboarding workflows
Education, Skills, Experience:
10+ years of progressive HR experience with deep expertise in benefits and multi-state compliance
Proven track record owning open enrollment, ACA reporting, FMLA administration, and workers' comp.
Song knowledge of federal and state employment laws (U.S.)
Experience with Paylocity or similar HRIS strongly preferred
Exceptional project management skills
Able to drive multiple 30/60/90-day initiatives to completion
Experience building or scaling HR processes in a 200-1,000 employee organization
Excellent written communication (policy writing, employee handbooks, guides)
High attention to detail and commitment to audit-proof documentation
Benefits:
Competitive pay
Yearly bonus
Medical benefits
401(k) with company match
PTO and sick time
Director of Operations
Bartow, FL jobs
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Director Operations - Bartow Regional Medical Center Summary:
Director of Operations is responsible for non-clinical support areas and assigned clinical areas.
Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract).
Administrative responsibilities include taking administrative call.
Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care.
Minimum Qualifications:
Required Experience:
Minimum 3 years of formal healthcare operations management experience
Must have construction project management experience
Required Education:
Required: Bachelors Degree - Related Field
Preferred: Masters Degree - Related Field
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
Director of Intake
Portland, OR jobs
Cedar Hills Hospital is a 98-bed behavioral health hospital and Outpatient Services program in Portland, Oregon dedicated to healing patients' minds and bodies. At Cedar Hills Hospital, our team of board-certified psychiatrists, internal medicine and family physicians, licensed therapists, and dedicated nursing staff provide individualized, continuum of care treatment in a stigma-free environment for adults aged 18 and over.
Visit us online at: **************************
The Director of Intake is accountable for the oversight and direction of the hospital's Admissions Department. As a clinician, this position provides direction to a staff of specialists in the provision of patient access to care and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions and referrals. This position interfaces closely with the hospital's medical staff, nursing staff, fellow department heads, and administration, as well as external referring agencies and payers. The Intake Director is responsible for the department's budget, policies and procedures, regulatory compliance, service excellence, and data management/analysis. In addition, the Intake Director participates with the senior leadership team in the development and management of processes related to the hospital's strategic goals. The Director of Intake reports directly to the hospital's CEO.
Benefit Highlights:
Challenging and rewarding work environment
Competitive Compensation
Loan Forgiveness Program
Tuition Reimbursement Program
Excellent Medical, Dental, Vision and Prescription Drug Plan
401(K) with company match and discounted stock plan
Generous Paid Time Off
Career development opportunities within UHS and its 300+ Subsidiaries
Job Requirements:
Master's Degree in Social Work, Counseling, Psychology or a clinically related mental health field or a Bachelor of Science in Nursing. Clinical licensure (i.e. LPC, LCSW, LMFT) preferred; a Master's Degree and working to obtain licensure is required. For RNs current Oregon Registered Nurse License required. 3 to 5 years direct clinical experience in a psychiatric or mental health setting. 2 years of recent leadership experience in behavioral health or a related field.
Associate Director of Credentialing
Chicago, IL jobs
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
*Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices.
Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals.
Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources.
Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies.
Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners.
Education
Required:
High School diploma or equivalent required
Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”).
Preferred:
Undergraduate or graduate degree in healthcare or business management a plus.
Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”),
Experience:
Required:
Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management.
Preferred:
Five (5) or more years of experience in a Central Verification Office a plus
Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus
Knowledge of federally qualified health center requirements a plus
Skills and Knowledge
Required:
Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria.
Comprehensive knowledge of accrediting and regulatory agencies' standards.
Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups.
Ability to manage teams and workflows.
Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows.
Excellent analytical and problem-solving skills together with judgment and initiative.
Strong organization and planning and project management skills.
Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database.
Preferred:
Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus).
Knowledge of National Practitioner Data Bank interface and reporting (a plus)
The Erie Advantage Pledge
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
Operations Manager (Healthcare)
San Diego, CA jobs
Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties.
RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA.
Responsibilities:
Ensures compliance with all federal and state regulations, and RCPMS policies and procedures.
Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites.
Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions.
Ensures adequate staffing plans based on provider count, patient volumes and budget.
Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders.
Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions.
Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site.
Participates on committees and/or taskforces as assigned.
Requirements:
Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience.
Valid California Drivers License and insurance.
Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred.
Thorough knowledge of HIPAA.
Excellent communication skills both verbal and written.
Ability to maintain composure when confronted with fast-paced and stressful situations.
Superb organizational skills and consistent follow-through of tasks/projects to completion.
Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion.
Strong analytical and problem solving skills.
For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.
Employee Benefits include but are not limited to:
Student Loan Repayment
Tuition Assistance Program
Medical, Dental & Vision Coverage
Matching 401k
Paid Time Off & Paid Holidays
Employee Assistance Program
Group Life and AD&D Insurance
If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities.
Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer.
To be considered, please submit a resume and cover letter.
The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.