Client Service Represenative
VCA Animal Hospitals job in San Antonio, TX
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Patient Care Attendant
VCA Animal Hospitals job in San Antonio, TX
$15-$16/hr We are seeking an experienced Patient Care Attendant to join our team. The successful candidate will be a believer in the possibilities of high-quality veterinary medicine and patient care, possessing the expertise and technical know-how to make them a reality.
In this position, you will be supporting our Doctors and Technician team by creating a positive, low-stress atmosphere for our clients and patients. Duties will include, but are not limited to:
**- Maintaining medical records.**
**- Preparing the surgical suite and surgical patients.**
**- Filling prescriptions.**
**- Performing laboratory work and diagnostic imaging.**
**-** **Providing compassionate care and a home away from home for our hospitalized pets.**
**- Cleaning cages, feeding, and caring for all patients.**
**- Walking and bathing dogs.**
**- Doing laundry, cleanin,g and maintaining hospital premises** **.**
At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
- You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists.
- You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.
We also offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts, and more!
We're excited to meet you!
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Veterinarian - San Antonio, TX
San Antonio, TX job
Who we are:
Are you a veterinarian looking to be part of a collaborative, compassionate team? Penny Paws Animal Clinic in San Antonio is a brand-new, modern general practice dedicated to providing high-quality, full-service care to pets in South Texas.
Our newly built, thoughtfully designed clinic features state-of-the-art equipment-including a portable ultrasound-and soon, a companion therapy laser. With a prime location in a pet-friendly, high-demand area, we're already seeing strong community support, boosted by our partnership with Penny Paws' mobile vaccine clinics.
Why San Antonio? This vibrant city offers something for everyone-rich history, great food, outdoor adventures, and family-friendly neighborhoods.
We're seeking a dedicated veterinarian to grow with us! We've cultivated a welcoming and supportive culture with a strong emphasis on work-life balance. No weekends or on-call shifts (with the possibility of rotating Saturdays in the future).
What We Offer:
Competitive salary
Medical, dental, and vision insurance
401(k)
Employee Assistance Program (EAP)
CE allowance
Paid vacation
Dues & liability coverage
And more!
Let's build something amazing together-apply today!
Auto-ApplyTech Assistant
VCA Animal Hospital job in San Antonio, TX
The successful candidate will share our commitment to delivering exceptional service to our loyal clientele. Responsibilities include, but are not limited to: * Delivering a positive client experience * Proper medical record keeping, including taking TPRs
* Help educate clients on heartworm and flea prevention
* Help educate clients on a well balanced diet
* Excel in time management to assist with daily appointments
* Assisting Doctors and Technicians when necessary.
We offer competitive compensation with weekend differentials along with a comprehensive benefits package, including, medical/dental/vision and paid vacation, 401(k), generous personal pet care discounts, and more!
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Client Service Coordinator - 005199
San Antonio, TX job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality ' The consumer is our boss, quality is our work and value for money is our goal.
Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency ' We use resources to the full, waste nothing and do only what we can do best.
Freedom ' We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening
Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multipl
The pay range for this role is
$15.00 - $18.69 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyKennel Assistant
VCA Animal Hospital job in San Antonio, TX
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Hospital Manager II
VCA Animal Hospitals job in San Antonio, TX
VCA Becker Animal Hospital is seeking an exceptional Hospital Manager to Lead and Inspire our professional team. We are a high-volume, 24/7 veterinary hospital offering both emergency and general practice services in San Antonio. We have 10+ doctors and over 120 associates. We pride ourselves on delivering exceptional patient care, client service, and fostering a collaborative, growth-oriented workplace.
The ideal candidate will have a:
Positive "Can Do" Attitude in Business Decisions and Client Service.
Radiate passion in working with people and who finds joy in helping animals.
Be able to lead a team with emotional intelligence.
Create a high functioning team but also have fun.
Be available to their teams on all shifts.
Minimum of 5 years of experience as a Hospital Manager.
Resides in San Antonio.
Job Summary
The Veterinary Hospital Administrator is responsible for the overall operational leadership of the hospital. This role ensures smooth day-to-day functioning, supports clinical teams, manages administrative staff, and drives strategic initiatives to improve efficiency, profitability, and employee engagement. We are looking for an experienced Positive visionary leader who can lead a large team of professionals and has the ability to be an agile change agent. Must love working with people.
Key Responsibilities
Operational Leadership
Oversee daily hospital operations across emergency and general practice departments
Ensure compliance with veterinary regulations, OSHA standards, and hospital protocols
Monitor and maintain inventory, equipment, and facility needs
Financial Management
Develop and manage budgets, forecasts, and financial reports
Analyze KPIs and implement strategies to improve revenue and cost control
Collaborate with accounting and finance teams on billing, payroll, and vendor contracts
Meet financial expectations and goals
Human Resources
Recruit, onboard, and retain top-tier veterinary and support staff
Manage scheduling, performance evaluations, and conflict resolution
Foster a culture of accountability, teamwork, and continuous improvement
Client Experience
Ensure exceptional customer service and client communication
Address escalated client concerns and feedback professionally
Support marketing and community outreach initiatives
Strategic Planning
Partner with medical leadership to align operational goals with clinical excellence
Lead hospital growth initiatives, including service expansion and facility upgrades
Implement technology and process improvements to enhance workflow
Qualifications
Bachelor's degree in Business Administration or related field (Master's a plus)
Certified Veterinary Practice Manager Certification is a plus
Minimum of 5 years of leadership experience in veterinary or hospital administration
Strong financial acumen and HR people skills
Excellent communication, organizational, and problem-solving abilities
Familiarity with veterinary software is a plus
Other Skills
Ability to inspire and guide diverse teams, resolve conflicts, and foster a culture of accountability and collaboration.
Resilient and growth mindset
Skilled in long-term planning, identifying growth opportunities, and aligning operational goals with clinical excellence.
Proficient in budgeting, forecasting, analyzing KPIs, and implementing cost-control strategies.
Knowledge of hiring practices, performance management, labor laws, and employee engagement techniques.
Strong interpersonal skills with a focus on delivering exceptional client experiences and handling escalations with professionalism.
Capable of streamlining workflows, managing inventory, and optimizing scheduling in a high-volume environment.
Calm under pressure with the ability to make sound decisions quickly, especially in emergency situations.
Excellent verbal and written communication skills, with the ability to work effectively across departments and with external and internal partners.
Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment are crucial for success in this role. The Veterinary Hospital Administrator must be passionate about animal care while possessing strong leadership capabilities to guide the team towards providing exceptional service in a compassionate environment.
Eligible full-time employees will be rewarded with a comprehensive benefits package, including:
Health & Well-being
Innovative associate health and well-being department (Headspace app subscriptions, Fidelity financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation and sick leave
Professional Development
Company Masterclasses
Access to Continuing Education resources
Scholarships to certification and Bachelor degree with partner college
Additional Benefits
75%-100% pet discounts on services
Performance Bonuses
Paid life insurance
Paid short-term disability insurance
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyAnimal Care Assistant
VCA Animal Hospital job in San Antonio, TX
The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and the highest quality care to their surgical and hospitalized pets. Responsibilities include, but are not limited to: * Cleaning cages. * Feeding and caring for dogs and cats.
* Walking dogs.
* Bathing dogs.
* Doing laundry.
* Cleaning and maintaining hospital premises.
* Assisting Doctors and Technicians when necessary.
We offer competitive compensation with potential overnight differential along with a comprehensive benefits package, including, medical/dental/vision and paid vacation, 401(k), generous personal pet care discounts, and more!
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Licensed Veterinary Technician
San Antonio, TX job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
We are hiring for the following locations:
Bandera: 11791 Bandera Rd, San Antonio, TX 78250
Culebra: 5435 W Loop 1604 N, San Antonio, TX 78253
The anticipated starting hourly rate for individuals expressing interest in this position is $20.92 to $30.21 per hour.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, education, and may vary depending on location or minimum wage laws.
Who we are
We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive pet care. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission.
We love pets. You know who else we love? LVTs. We enable LVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up.
Banfield's here for you so you can be there for pets!
Who we're looking for
We're looking for a Licensed Veterinary Technician to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities.
Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career.
Role responsibilities
Provide furry, feathered, and scaled pets with the best possible care, especially preventive care
Build close relationships with pets and the humans who love them
Work closely with teammates and cultivate a positive, dynamic work culture
Impact the future of veterinary medicine with your own expertise and ways of practicing medicine
Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom
Requirements
Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) based on state requirements.
What we offer
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. We value work-life balance too! Check out some of our “Meow-velous” benefits:
The good stuff:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Even more good stuff:
Flexible scheduling
Ability to practice at the top of your license
Locations all over the US to choose from
Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
Dedicated onboarding and development support so you can grow your career (or become a coach yourself!)
National partner conferences for networking and continuing education
Discount on Fear Free Certification
Practice-paid subscription to NAVTA, VetGirl, and Vetfolio
Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!
Full job description details
#registeredveterinarytechnician #RVT
#licensedveterinarytechnician #LVT
#veterinarytechnicianspecialists #VTS
#certifiedveterinarytechnician #CVT
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.
#LI-SH1
Auto-ApplyAnimal Care Assistant
VCA Animal Hospitals job in San Antonio, TX
The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and the highest quality care to their surgical and hospitalized pets. Responsibilities include, but are not limited to: • Cleaning cages.
• Feeding and caring for dogs and cats.
• Walking dogs.
• Bathing dogs.
• Doing laundry.
• Cleaning and maintaining hospital premises.
• Assisting Doctors and Technicians when necessary.
We offer competitive compensation with potential overnight differential along with a comprehensive benefits package, including, medical/dental/vision and paid vacation, 401(k), generous personal pet care discounts, and more!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyTech Assistant
VCA Animal Hospitals job in San Antonio, TX
The successful candidate will share our commitment to delivering exceptional service to our loyal clientele. Responsibilities include, but are not limited to:
• Delivering a positive client experience
• Proper medical record keeping, including taking TPRs
• Help educate clients on heartworm and flea prevention
• Help educate clients on a well balanced diet
• Excel in time management to assist with daily appointments
• Assisting Doctors and Technicians when necessary.
We offer competitive compensation with weekend differentials along with a comprehensive benefits package, including, medical/dental/vision and paid vacation, 401(k), generous personal pet care discounts, and more!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyVeterinary Assistant
VCA Animal Hospital job in San Antonio, TX
Join the VCA Veterinary Hospital of Leon Springs team! Schedule: 4 x 10's and every other Saturday, 8 a.m.- 1 p.m. (full time) Pay: $17.00 - $19.00 Requirement: at least 1 year of experience in a hospital environment.
We are seeking an experienced Veterinary Assistant to join our team. The successful candidate will be a believer in high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen.
Why Join The VCA Family?
We are passionate about supporting Veterinary Technician Assistants and are committed to your continuing education and personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician Assistant career has to offer. At VCA, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. In addition, we support a work environment where you can focus on your career, happiness, and the patients you serve.
In this position you will be supporting our Doctors and Technician team by creating a positive, low-stress atmosphere for our clients and patients. Duties will include but are not limited to:
* Maintaining medical records.
* Preparing surgical suite and surgical patients.
* Filling prescriptions.
* Performing laboratory work and diagnostic imaging.
* Anesthesia monitoring
* Patient recovery
* Radiology assistance
* Venipuncture
* Providing compassionate care and a home away from home for boarded and hospitalized pets.
At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
* You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists.
* You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.
Ready to grow with a collaborative and supportive team? Apply now! We look forward to getting to know you!
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Patient Care Attendant
VCA Animal Hospitals job in San Antonio, TX
$15-$16/hr
We are seeking an experienced Patient Care Attendant to join our team. The successful candidate will be a believer in the possibilities of high-quality veterinary medicine and patient care, possessing the expertise and technical know-how to make them a reality.
In this position, you will be supporting our Doctors and Technician team by creating a positive, low-stress atmosphere for our clients and patients. Duties will include, but are not limited to:
• Maintaining medical records.
• Preparing the surgical suite and surgical patients.
• Filling prescriptions.
• Performing laboratory work and diagnostic imaging.
• Providing compassionate care and a home away from home for our hospitalized pets.
• Cleaning cages, feeding, and caring for all patients.
• Walking and bathing dogs.
• Doing laundry, cleanin,g and maintaining hospital premises.
At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
• You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists.
• You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.
We also offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts, and more!
We're excited to meet you!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyClient Service Coordinator
San Antonio, TX job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Auto-ApplyVeterinarian - Schertz, TX
Schertz, TX job
Who we are:
Friendship Pet Hospital and Wellness Center has proudly served the pets and families of Schertz, San Antonio, and New Braunfels for over a decade. Now, we're looking for a compassionate, experienced Associate Veterinarian to join our close-knit, high-performing team.
Why Friendship Pet Hospital?
Supportive Culture, No Drama:
We've built a collaborative environment where teamwork, respect, and quality care come first. Our long-standing team includes DVMs and support staff who have been with us for 5-10 years-offering continuity, mentorship, and a truly supportive workplace.
Top-Notch Medical Standards:
3:1 tech-to-doctor ratio
Same-day urgent care appointments
Full anesthetic monitoring and charting
Full-mouth radiographs for all dental patients
In-house diagnostics and surgical capabilities
Freedom with Support:
Our doctors enjoy autonomy in how they practice, while having access to collaboration on more complex cases. If you're looking to advance, leadership opportunities are available!
What We Offer:
No weekends or on-call-enjoy real work-life balance
Competitive salary and full benefits
State-of-the-art equipment and resources
Mentorship and a growth-minded team
A clear path to leadership for the right candidate
Why You'll Love Schertz, Texas:
Nestled just northeast of San Antonio, Schertz offers the perfect mix of small-town charm and big-city convenience. With highly rated schools, a family-friendly atmosphere, and easy access to urban amenities, it's a great place to live, work, and thrive.
Compensation and Benefits:
Competitive salary
$100k sign on bonus
Comprehensive medical benefits (health, dental, and vision)
401(k)
Continuing education (CE) allowance
Professional dues reimbursement
Liability coverage
Employee assistance program (EAP)
Generous vacation time and more!
Ready to make a difference in pets' lives while working with a supportive, passionate team? Apply today to learn more about joining the Friendship Pet Hospital family!
Auto-ApplyClient Service Represenative
VCA Animal Hospital job in San Antonio, TX
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Licensed Veterinary Technician
Balcones Heights, TX job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
We are hiring a Licensed Veterinary Technician (LVT) for the following location:
Balcones: 11150 Research Blvd, Austin, TX 78759
The anticipated starting hourly rate for individuals expressing interest in this position is $22.01 to $31.80/hr.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, education, and may vary depending on location or minimum wage laws.
Who we are
We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive pet care. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission.
We love pets. You know who else we love? LVTs. We enable LVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up.
Banfield's here for you so you can be there for pets!
Who we're looking for
We're looking for a Licensed Veterinary Technician to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities.
Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career.
Role responsibilities
Provide furry, feathered, and scaled pets with the best possible care, especially preventive care
Build close relationships with pets and the humans who love them
Work closely with teammates and cultivate a positive, dynamic work culture
Impact the future of veterinary medicine with your own expertise and ways of practicing medicine
Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom
Requirements
Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) based on state requirements.
What we offer
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. We value work-life balance too! Check out some of our “Meow-velous” benefits:
The good stuff:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Even more good stuff:
Flexible scheduling
Ability to practice at the top of your license
Locations all over the US to choose from
Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
Dedicated onboarding and development support so you can grow your career (or become a coach yourself!)
National partner conferences for networking and continuing education
Discount on Fear Free Certification
Practice-paid subscription to NAVTA, VetGirl, and Vetfolio
Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!
Full job description details
#registeredveterinarytechnician #RVT
#licensedveterinarytechnician #LVT
#veterinarytechnicianspecialists #VTS
#certifiedveterinarytechnician #CVT
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.
#LI-SH1
Auto-ApplyTech Assistant
VCA Animal Hospitals job in San Antonio, TX
The successful candidate will share our commitment to delivering exceptional service to our loyal clientele. Responsibilities include, but are not limited to: - Delivering a positive client experience - Proper medical record keeping, including taking TPRs
- Help educate clients on heartworm and flea prevention
- Help educate clients on a well balanced diet
- Excel in time management to assist with daily appointments
- Assisting Doctors and Technicians when necessary.
We offer competitive compensation with weekend differentials along with a comprehensive benefits package, including, medical/dental/vision and paid vacation, 401(k), generous personal pet care discounts, and more!
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Overnight Veterinary Assistant
VCA Animal Hospital job in San Antonio, TX
We are seeking an experienced Veterinary Assistant to join our team. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen. In this position you will be supporting our Doctors and Technician team by creating a positive, low-stress atmosphere for our clients and patients. Duties will include:
* Maintaining medical records.
* Preparing surgical suite and surgical patients.
* Filling prescriptions.
* Performing laboratory work and diagnostic imaging.
* Providing compassionate care and a home away from home for boarded and hospitalized pets.
At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
* You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists.
* You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Client Service Coordinator - #1244 - Balcones
Balcones Heights, TX job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Client Service Coordinator
Weekend Availability Required
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
· Live and exemplify the Five Principles of Mars, Inc. within self and team.
· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
· Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
· Conduct administrative functions as necessary.
· Other job duties as assigned.
THE FIVE PRINCIPLES
· Quality - The consumer is our boss, quality is our work and value for money is our goal.
· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
· Efficiency - We use resources to the full, waste nothing and do only what we can do best.
· Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • Integrity & Trust
• Action Oriented • Listening
Functional • Preventative care and OWPs • Communication Skills • Client Service Skills • Priority Setting • Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
· Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
· Independence - Able and willing to perform tasks and duties without supervision.
· Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
· The noise level in the work environment is moderately high.
· Requires sufficient ambulatory skills in order to perform duties while at hospital.
· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
· High School Diploma or equivalent preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year related experience required with customer service preferred.
· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
The pay range for this role is
$15.39 - $19.67 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-Apply