Customer Advocacy Representative - Retention
Remote Vector Security and Vector Security Networks Career job
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Customer Advocacy Representative!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: This is a Fully Remote Position.
The Schedule for this Position is Monday - Friday, 10:30 AM - 7:00 PM Eastern Time, With Rotating Saturdays about Every 8 Weeks
Summary:
This is a full time position that pays an hourly rate and commissions on customer saves. The Retention Representative is responsible for reducing customer attrition by developing and maintaining excellent relations with our customer base. They will also advocate on behalf of customers through proactive and reactive communication with our customers who are at risk of cancelling in order to retain their business.
What You'll Do:â¯
Skillfully address incoming cancellation requests by leveraging advanced persuasion techniques to retain customers.
Expertly resolve customer complaints and issues with the aim of significantly enhancing customer satisfaction.
Proactively identify opportunities to assist dissatisfied customers by providing tailored solutions to prevent cancellations.
Focus on account retention and implement measures to reduce attrition rates.
Promote additional services and products to residential customers, adhering to guidelines, with the objective of maintaining and enhancing customer loyalty.
Communicate effectively and professionally via multiple channels, including phone, chat, email and other communications.
Document cases to ensure comprehensive and accurate reporting
What You'll Need:
High School Diploma or equivalent
Minimum 2-Years: Sales and/or retention experience.
Able to communicate effectively and professionally to customers.
Able to manage multiple tasks with great attention to detail.
Able to meet all customer deadlines (both internal and external)
Company-specific software for CRM and scheduling.
Able to become proficient in these business systems in order to demonstrate competency with company specific processes and procedures.
Have a working knowledge of Microsoft Office Programs.
We offer:
We offer a “Total Rewards” package including:
Competitive compensation with incentive eligibility
Medical, dental and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401k retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Service Scheduling Coordinator
Remote Vector Security and Vector Security Networks Career job
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Shared Services Customer Experience Service Coordinator!
There are various shifts and schedules available:
Monday - Friday, 10:30am - 7:00pm EST with rotating holidays
Monday, Tuesday, Thursday, Friday 10:00am - 6:30pm and Saturdays 8:30am - 5:00pm EST with rotating holidays.
Monday, Tuesday, Wednesday, Friday 10:30am - 7:00pm EST, and Saturdays 8:30am - 5:00pm EST with rotating holidays.
Summary:
In this position, you will be responsible for supporting customers by coordinating the scheduling of inspection work orders, including fire inspections, CO inspections and annual recurring inspections. Contact customers regarding trouble notifications and attempt to resolve and/or schedule service when needed.
What You'll Do:
Coordinate with customers and schedule auto-generated work orders to include fire inspections, CO inspections and annual recurring inspections.
Review and research accounts based on notification of trouble conditions from ADC, Alarmnet, Uplink, and other related items, contact customers and provide technical support to resolve and/or schedule as needed.
Support field service technicians as needed.
Discuss referral program with customers.
Get information or direct customer to Vector's website.
Discuss new products and offerings.
What You'll Need:
High School diploma or equivalent
1-2-Years of relevant customer service or scheduling experience
Able to communicate effectively and professionally to customers
This includes but is not limited to displaying an upbeat and respectful demeanor, demonstrating patience, empathy, soft skills, effective listening, and adapting to our different customer dialects
Written and verbal communication skills; ability to communicate with customers in a variety of ways such as via telephone, email, chat
Able to make sound decisions and be accountable for the decisions made
Decisions are often made using deductive reasoning and negotiating an acceptable resolution-always doing the right thing for both our customers and our business
Company-specific monitoring center software for CRM and scheduling
Able to become proficient in these business systems in order to demonstrate competency with company specific processes and procedures
Have basic technical ability to understand and explain necessary steps to customers
Must complete ADC Technician Certification training within 90 days
State licenses and technical certifications as needed to access customer accounts
Able to work from home (Vector-provided equipment) without distraction
What You'll Get:
We offer a “Total Rewards”â¯package including:
Competitive compensation with incentive eligibility
Medical, dental and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401k retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideas, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Sales Representative
Columbus, OH job
What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth. Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Auto-ApplyField Service Manager
Vector Security job in Canfield, OH
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Field Service Manager! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Canfield, OH
Summary:
As a Field Service Manager, you will be responsible for planning, directing, and coordinating daily operations while meeting departmental budgeted goals. Duties include formulating policies, managing daily operations and planning the use of materials and human resources.
What You'll Do:
* Oversees the service and/or installation departments to ensure that customer needs are being met in a timely manner.
* Provide technical support to the service and installation departments.
* Ensure that operations are running at or below budget while achieving quality, production and profit goals.
* Recruit, hire, and develop staff.
* Manage employee performance.
What You'll Need:
* High School Diploma or equivalent (Technical school degree preferred)
* Minimum of 3-7 years of experience working on security, fire, CCTV, and access control systems
* Minimum of 1 year of supervisory / management experience
* Valid Driver's License with acceptable driving history
* Strong knowledge and expertise in security and fire industry regulations
* Proven leadership skills with a demonstrated capacity to manage multiple projects concurrently
* Excellent written and verbal communication skills
* Experience working in Microsoft Office programs
* NICET certification is preferred
What You'll Get:
We offer a "Total Rewards" package including:
* Competitive compensation with incentive eligibility
* Medical, dental, and vision coverage
* Company paid life and AD&D insurance.
* Company paid short- and long-term disability.
* Voluntary benefit products
* 401 (k) retirement savings plan
* Flexible Spending Account
* Paid time off
* Tuition reimbursement
* Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country, and we have proudly been installing innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
* Win as a team.
* Do the right thing.
* Make a difference every day.
* Get it done.
* Think big.
If you share these ideas, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Electronic Systems Technician
Vector Security job in Geneva, OH
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as an Electronic Systems Technician! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Geneva, OH Branch
Summary:
Are you ready to earn more money by moving up the career ladder with Vector Security?
You'll receive paid training to earn certifications for NICET, ESA and OSHA.
We have a clear path for career development, so you have a clear game plan to advance your career. Take on new challenges and new opportunities by applying with Vector today!
What You'll Do:
* Service Residential Systems.
* Actively participate in company initiatives such as securing referrals and upselling.
* Provide exceptional customer service.
What You'll Need:
* HS diploma or equivalent
* 1 - 5 years of field technician experience or equivalent technical education.
* Valid Driver's License with an acceptable driving history.
* Knowledge and experience with hand and power tools.
* Possess strong technical aptitude.
* Ability to engage others through active listening.
* Detailed Oriented
What You'll Get:
We offer a "Total Rewards" package including:
* Competitive compensation with incentive eligibility
* Medical, dental and vision coverage
* Company paid life and AD&D insurance.
* Company paid short- and long-term disability.
* Voluntary benefit products
* 401k retirement savings plan
* Flexible Spending Account
* Paid time off
* Tuition reimbursement
* Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
* Win as a team.
* Do the right thing.
* Make a difference every day.
* Get it done.
* Think big.
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Smart Home Consultant
Maumee, OH job
As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
Build relationships between new customers and the ADT brand and product portfolio
Complete in-home consultation and assessment
Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
Complete customer onboarding and education of key products and services
You will work in a dynamic, collaborative environment, working closely with customers and coworkers
This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
High School diploma or the equivalent
Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
Comprehensive paid training program
Full benefits on the 1st of the month after 31 days of employment
Health
= Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
Future
= 401(k) with employer matching
Life
= Paid vacation time
Company vehicle provided
Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
Tuition reimbursement
Employee Referral bonuses - when you refer a friend or family members
This role offers:
Hourly pay: $17.00
Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
Additional $320 per week training bonus included during three week training process
Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
Company vehicle provided for work use
Benefits:
Medical, dental, and vision coverage
401(k) with company match
Tuition reimbursement
Short- and long-term disability, life insurance, and well-being benefits
Paid time off
Auto-ApplyService Technician
Cincinnati, OH job
About Us:
At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
What's in it for you?
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair or replace inoperative equipment and test for operation.
Read blueprints, building and electrical plans in order to complete equipment repairs.
Prepare trouble order forms to report temporary repairs.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Qualifications - External
Education/Certification
High school diploma or GED.
Experience:
Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
Excellent communication skills.
Able to read building electrical and sprinkler plans as required for clearing equipment trouble
Standing, stooping, lifting ,climbing ,crawling
Valid driver's license required.
Want to learn more about ADT?
Visit us online at *********** or on Facebook.
Auto-ApplyCustomer Experience Associate - Call Center
Remote Vector Security and Vector Security Networks Career job
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our Shared Services team as a Customer Experience Associate.
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Job Location: Remote/Work from Home - US/USA
Summary:
In an omnichannel environment, the Customer Experience Associate is expected to handle customer interactions across multiple channels seamlessly. Reps should be adept at managing interactions via phone, email, chat, social media, and SMS. Must have the ability to switch between channels during a single interaction, such as moving from a chat to a phone call if needed with the goal of assisting in answering customer questions, making account updates, and resolving all concerns. If necessary, escalate the call to technical support or schedule a service visit. Accurately document all customer interactions with the business application.
What You'll Do:
Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer experiences while adhering to quality standards and real-time first call resolution to:
Create, update and close cases, as needed.
Schedule service work orders, as needed.
Place accounts into no response, or “on test”.
Handle account questions or concerns, including requested reports, documents, research, and updates to both customer and site information as needed.
Educate the customer on the proper use and maintenance of their system.
Assist customers who call to cancel their accounts, offer solutions, and additional services to minimize attrition.
Understand basic alarm functions to troubleshoot basic technical issues with customer accounts, such as silencing panel sirens and beeps, testing alarm communication, and checking status of trouble issues.
Enter accurate and complete documentation of all customer interactions.
Complete Outbound communications per the customers desired form of communication to:
Review open work orders, research, and make outbound calls, emails, SMS, and chats to customers to identify and resolve potential issues.
Discuss referral program with customers. Get information or direct customer to Vector's website.
Discuss new products and offerings.
What You'll Need:
High School Diploma or equivalent.
One year of relevant customer service experience in an omnichannel or multichannel call center environment.
Strong verbal and written communication skills to effectively handle inquiries and resolve issues.
Demonstrate empathy and patience, especially when dealing with irate or frustrated customers. Use customer data to personalize interactions, ensuring customers feel valued and understood. Provide consistent service quality across all channels, maintaining the same level of professionalism and support.
Excellent spelling/grammar.
Quick Resolution: Efficiently resolve customer issues by leveraging available tools and resources.
Escalation Management: Know when and how to escalate issues to higher-level support if necessary.
Able to meet all customer deadlines (both internal and external)
Company-specific monitoring center software for CRM and scheduling. Able to become proficient to demonstrate competency with company specific processes and procedures.
Have a working knowledge of Microsoft Office Programs to prepare documents as needed. Must be able to text, email, online chat, and social media.
CRM Proficiency: Familiarity with Customer Relationship Management (CRM) systems to track and manage customer interactions.
Unified Desktop Use: Ability to use a unified agent desktop that integrates all communication channels and customer data.
Able to obtain and maintain state licenses and technical certification as needed to access customer accounts. Complete and pass ADC training in first 90 days.
Able to work from home (Vector-provided equipment) without distraction.
What You'll Get:
We offer a⯓Total Rewards”â¯package including:
Competitive compensation with incentive eligibility
Medical, dental, and vision coverage
HSA/FSA programs
Company paid life and AD&D insurance
Company paid short- and long-term disability
Voluntary benefit products
401k retirement savings plan after just 60 days
7 Company Holidays, plus 2 Floating holidays of your choice
Paid Time Off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Sourcing and Vendor Management Intern
Remote or Boca Raton, FL job
What You Will Do
As a Sourcing & Vendor Management Intern, you'll play a key role in optimizing procurement and vendor processes. You'll support day-to-day operations, help analyze supplier data and assist in improving sourcing strategies that align with company goals.
Key responsibilities:
Analyze spend data and prepare supplier scorecards
Support RFx (RFI, RFP, RFQ) coordination and documentation
Maintain and update vendor contract databases
Research market trends to support sourcing strategy
Assist with supplier onboarding and compliance audits
Collaborate with cross-functional teams to ensure vendor alignment and performance
What You Need to Be Successful
Currently pursuing a Master's degree in Supply Chain Management, Business, Finance, or a related field, with an expected graduation date between December 2026 and August 2027
Strong analytical and organizational skills with great attention to detail
Effective communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Proactive and eager to learn with a self-starter attitude
What Will Set You Apart
Proficiency in Excel and familiarity with procurement/ERP tools like Ariba, Oracle, IronClad, or Zip
Previous experience or coursework related to sourcing or vendor management
Comfortable working independently and collaboratively with internal teams
Interest in process improvement and operational efficiency in procurement functions
How ADT invests in you:
Culture of professional development & training, including access to LinkedIn Learning, collaborative team support, and exposure to meaningful, real-world projects
Front-line experience and opportunities to learn directly from leaders through our Executive Leadership Team (ELT) Speaker Series
Commitment to equity and inclusion through ongoing initiatives, employee resource groups, and employee recognition programs
Volunteer opportunities to give back and make a difference in the communities we serve
Compensation & Internship Details
Compensation: $22/hour for undergraduates, $25/hour for those enrolled in a graduate program.
Work Schedule: A 40-hour workweek is expected, with interns on-site from Monday to Thursday in our Boca Raton Headquarters, and the option to work remotely on Fridays, depending on team schedules.
U.S. Citizenship or Permanent Residency is required, as we do not offer sponsorship.
Must be available for the entire duration of the internship program, from May 18-July 30, 2026.
Housing allowance and relocation assistance are not offered for Internship roles.
Why you'll love working here:
We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
EEO Statement:
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Auto-ApplyResidential Sales Representative
Broadview Heights, OH job
Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation?
Then today is a good day to become an ADT Solutions Advisor. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Have a knack for problem solving?
Enjoy finding solutions to make people's lives easier?
Want to help protect what they value most, their loved ones, pets and prized possessions?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out this video of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Auto-ApplySmart Home Consultant Team Manager
Ohio job
ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area.
As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include:
Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs .
Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations
Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities.
As an ADT Tech Engineer Team Manager, you are expected to take a ‘hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires.
Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results.
Responsibilities:
Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint.
Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs.
Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions.
Participate in recruiting activities to select and hire new Tech Engineers, as required.
Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets.
Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics
Conduct regular coaching and formal performance management conversations with Tech Engineers
Establish and maintain a high level of quality and timely job completions to customers for maximum retention.
Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns.
Experience:
3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment
Proven track record of successfully building and developing high performing & customer-centric teams
Skills
:
Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services
Highly analytical and strong conceptual problem solver
Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight
Education:
Associate degree or equivalent related experience
Pay and Benefits Disclosure
This role offers:
· Base Salary: $50,333 a year
· Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allowance, up to $4,200 annually.
Benefits:
· Medical, dental, and vision coverage
· 401(k) with company match
· Tuition reimbursement
· Short- and long-term disability, life insurance, and well-being benefits
· Paid time off
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Auto-ApplyField Service Manager
Vector Security, Inc. job in Canfield, OH
Job Description
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Field Service Manager!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Canfield, OH
Summary:
As a Field Service Manager, you will be responsible for planning, directing, and coordinating daily operations while meeting departmental budgeted goals. Duties include formulating policies, managing daily operations and planning the use of materials and human resources.
What You'll Do:
Oversees the service and/or installation departments to ensure that customer needs are being met in a timely manner.
Provide technical support to the service and installation departments.
Ensure that operations are running at or below budget while achieving quality, production and profit goals.
Recruit, hire, and develop staff.
Manage employee performance.
What You'll Need:
High School Diploma or equivalent (Technical school degree preferred)
Minimum of 3-7 years of experience working on security, fire, CCTV, and access control systems
Minimum of 1 year of supervisory / management experience
Valid Driver's License with acceptable driving history
Strong knowledge and expertise in security and fire industry regulations
Proven leadership skills with a demonstrated capacity to manage multiple projects concurrently
Excellent written and verbal communication skills
Experience working in Microsoft Office programs
NICET certification is preferred
What You'll Get:
We offer a “Total Rewards” package including:
Competitive compensation with incentive eligibility
Medical, dental, and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401 (k) retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country, and we have proudly been installing innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideas, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Electronic Systems Technician
Vector Security, Inc. job in Geneva, OH
Job Description
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as an Electronic Systems Technician!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Geneva, OH Branch
Summary:
Are you ready to earn more money by moving up the career ladder with Vector Security?
You'll receive paid training to earn certifications for NICET, ESA and OSHA.
We have a clear path for career development, so you have a clear game plan to advance your career. Take on new challenges and new opportunities by applying with Vector today!
What You'll Do:
Service Residential Systems.
Actively participate in company initiatives such as securing referrals and upselling.
Provide exceptional customer service.
What You'll Need:
HS diploma or equivalent
1 - 5 years of field technician experience or equivalent technical education.
Valid Driver's License with an acceptable driving history.
Knowledge and experience with hand and power tools.
Possess strong technical aptitude.
Ability to engage others through active listening.
Detailed Oriented
What You'll Get:
We offer a “Total Rewards” package including:
Competitive compensation with incentive eligibility
Medical, dental and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401k retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Sales Representative
Maumee, OH job
What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license
Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Auto-ApplySmart Home Consultant Team Manager
Uniontown, OH job
ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area.
As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include:
Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs .
Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations
Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities.
As an ADT Tech Engineer Team Manager, you are expected to take a ‘hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires.
Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results.
Responsibilities:
Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint.
Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs.
Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions.
Participate in recruiting activities to select and hire new Tech Engineers, as required.
Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets.
Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics
Conduct regular coaching and formal performance management conversations with Tech Engineers
Establish and maintain a high level of quality and timely job completions to customers for maximum retention.
Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns.
Experience:
3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment
Proven track record of successfully building and developing high performing & customer-centric teams
Skills
:
Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services
Highly analytical and strong conceptual problem solver
Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight
Education:
Associate degree or equivalent related experience
Pay and Benefits Disclosure
This role offers:
· Base Salary: $50,333 a year
· Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allowance, up to $4,200 annually.
Benefits:
· Medical, dental, and vision coverage
· 401(k) with company match
· Tuition reimbursement
· Short- and long-term disability, life insurance, and well-being benefits
· Paid time off
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Auto-ApplyField Service Manager
Vector Security and Vector Security Networks Career job in Canfield, OH
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Field Service Manager!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Canfield, OH
Summary:
As a Field Service Manager, you will be responsible for planning, directing, and coordinating daily operations while meeting departmental budgeted goals. Duties include formulating policies, managing daily operations and planning the use of materials and human resources.
What You'll Do:
Oversees the service and/or installation departments to ensure that customer needs are being met in a timely manner.
Provide technical support to the service and installation departments.
Ensure that operations are running at or below budget while achieving quality, production and profit goals.
Recruit, hire, and develop staff.
Manage employee performance.
What You'll Need:
High School Diploma or equivalent (Technical school degree preferred)
Minimum of 3-7 years of experience working on security, fire, CCTV, and access control systems
Minimum of 1 year of supervisory / management experience
Valid Driver's License with acceptable driving history
Strong knowledge and expertise in security and fire industry regulations
Proven leadership skills with a demonstrated capacity to manage multiple projects concurrently
Excellent written and verbal communication skills
Experience working in Microsoft Office programs
NICET certification is preferred
What You'll Get:
We offer a “Total Rewards”â¯package including:
Competitive compensation with incentive eligibility
Medical, dental, and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401 (k) retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country, and we have proudly been installing innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideas, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Electronic Systems Technician
Vector Security and Vector Security Networks Career job in Geneva, OH
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as an Electronic Systems Technician!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Geneva, OH Branch
Summary:
Are you ready to earn more money by moving up the career ladder with Vector Security?
You'll receive paid training to earn certifications for NICET, ESA and OSHA.
We have a clear path for career development, so you have a clear game plan to advance your career. Take on new challenges and new opportunities by applying with Vector today!
What You'll Do:
Service Residential Systems.
Actively participate in company initiatives such as securing referrals and upselling.
Provide exceptional customer service.
What You'll Need:
HS diploma or equivalent
1 - 5 years of field technician experience or equivalent technical education.
Valid Driver's License with an acceptable driving history.
Knowledge and experience with hand and power tools.
Possess strong technical aptitude.
Ability to engage others through active listening.
Detailed Oriented
What You'll Get:
We offer a⯓Total Rewards”â¯package including:
Competitive compensation with incentive eligibility
Medical, dental and vision coverage
Company paid life and AD&D insurance.
Company paid short- and long-term disability.
Voluntary benefit products
401k retirement savings plan
Flexible Spending Account
Paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
Win as a team.
Do the right thing.
Make a difference every day.
Get it done.
Think big.
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Business Sales Representative
Columbus, OH job
Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Auto-ApplySales Representative
Uniontown, OH job
What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services. What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Auto-ApplyBusiness Sales Representative
Maumee, OH job
Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?
Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Auto-Apply