Technical Customer Service Associate
Veeva Systems job in Columbus, OH
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
This Role is ideal if you are looking to build a career with a company that has a track record of success and excellent corporate culture grounded in our values - Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software this job is for you!What You'll Do
Advise end users on best practices when using Veeva's applications
Identify and resolve client issues associated with Veeva's applications
Build strong and professional relationships with all users of Veeva's applications
Provide recommendations/feedback on client service improvements and product development
Maintain the highest standards of customer service, quality and professionalism with customers and coworkers
Maintain accurate records of all email/telephone/chat correspondence related to the role
Requirements
1+ year relevant experience in a technical customer support role or related technical field
Effective communication, organizational and time management skills
Professional telephone manner
Demonstrated competence in standard computer packages (Word, Excel, PowerPoint)
Excellent verbal and written communication skills
Ability to quickly understand client requirements and needs and articulate potential solutions
Must live within 2 hours from Columbus, OH, USA
Nice to Have
Bilingual in Spanish
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $35,000 - $65,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote#LI-Associate
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Auto-ApplyManaged Services Consultant - Extended Industries
Veeva Systems job in Columbus, OH
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Love consulting, but tired of the travel? Looking for an opportunity to do something new, exciting, and with a clear value proposition for your customer where no two days are the same? Then you may be a perfect fit for Veeva Systems' Managed Service Consultant - Extended Industries role. The Managed Services Consultant is a member of our Professional Services team who provides remote, ongoing, ad-hoc consulting services to our live Vault customers in Quality and Regulatory spaces. In this role, you can build long-term relationships and partner with customer administrators in a wide variety of companies and industries to deliver solutions that meet their business needs and utilize Veeva's regular new releases through the year. This is a remote, full-time permanent role with Veeva. There is no work location requirement. This is a customer-facing, non-travel role. There may be travel opportunities at select times of the year for internal events. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.What You'll Do
Provide post-go-live administrative support for multiple clients
Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, object updates, security, fields, page layouts, and notifications
Bulk import/export of content and data
Ad hoc training of users and administrators
Analysis and deployment of new product features
Maintenance of production and sandbox environments
Creation of regular and ad hoc customer reports
Assist customers in deciding how to implement new features
Requirements
Experience with configuring/supporting/implementing software
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience fulfilling customer needs and managing expectations
Strong organizational skills with the ability to switch tasks quickly
Excellent verbal and written communication skills
Bachelor's degree or equivalent relevant experience
Nice to Have
Project management experience
Experience with Veeva Vault, document management solutions such as OpenText, Documentum/EMC, Liquent, and/or Next Docs, eTMF/CTMS solutions
Understanding of Quality and/or Regulatory processes
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $70,000 - $140,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Auto-ApplyStaff Partner Development Manager.
Columbus, OH job
Come join Intuit as a Staff Partner Development Manager. **Responsibilities** + Develop and execute a comprehensive revenue growth strategy for an assigned territory of large US Accounting and Tax firms and their clients through adoption of Intuit's Technology Platform Solution(s).
+ Engage accounting firms to gain an understanding of their business needs and their clients, and prepare, present and implement formal proposal recommendations for the solution tech stack for their business.
+ Make outbound calls to actively prospect new leads and engage firms to generate new business opportunities.
+ Utilize executive presentation skills and ROI analysis to demonstrate the value propositions of the Intuit's Technology Platform Solution, and articulate Intuit's strategies and products in comparison to key competitors.
+ Identify, navigate and collaborate with key stakeholders within the prospective firms to influence the buying process and accelerate sales.
+ Maintain a high level of knowledge of Intuit's products and competitor offerings.
+ Grow and manage a sales pipeline and maintain a sustainable sales cycle to achieve quarterly sales revenue targets.
+ Navigate complex selling processes while building strong relationships with key partners.
+ Track key metrics of success, including quota attainment, pipeline velocity, sales cycle duration, close rates, and account growth.Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
**Qualifications**
+ Bachelor's degree in business, marketing, or a related field or equivalent experience.
+ Minimum of five years of experience in sales or account management, preferably in the accounting or financial services industry.
+ Experience in developing and executing successful sales strategies for mid-to-large size accounts.
+ Knowledge of digital technologies and software solutions for small businesses, including accounting solutions like QuickBooks Online.
+ Excellent presentation, negotiation, and relationship-building skills.
+ Ability to work in a fast-paced and dynamic environment with demanding goals.
+ Proven ability to work collaboratively with teams internally and externally.
+ Ability to travel 50% across the US.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Strategic Account Executive
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges that impact businesses, communities and lives. We have a platform that delivers incredible Data and Analytics technology across On- Prem, Public Cloud, and in a Hybrid model. We're at an exciting point in our transformation as we
successfully execute on our strategy.
As part of the Sales team, you will have autonomy to engage with leading enterprise customers, prospects and partners. You will help foster long term, sustainable, and mutually rewarding relationships. This is your opportunity to be part of something intellectually stimulating, fast paced, transform a customer's business, and earn financial rewards along the way.
As a Strategic Account Executive you will:
Own your account relationships, drive net new revenue in your territory and overall customer success
Build consensus and develop relationships at multiple levels: executive sponsors, decision-makers, influencers
Introduce domain product and service experts while maintaining account oversight
Lead large scale transactions and close large scale deals
Build pipeline, forecast the business, lead the internal team, and communicate key updates
Exceed quarterly and annual goals for new software subscription, professional services and training
We're excited about you if you have:
Minimum 10+ years of exceeding enterprise software sales targets
Fast moving start-up and use case-driven experience
Data management and data warehousing experience
Containers, Kubernetes, data infrastructure, public cloud infrastructure technology experience
Four year degree (Bachelor's) from accredited university required
Ability to travel domestically and internationally
This role is not eligible for immigration sponsorship
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
#LI-KB1
#LI-Remote
Auto-ApplyOperational Advisor (Patient Payments) (Remote)
Remote or New York, NY job
Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at *****************
About the Team:
The Professional Services Operational Advisor is a Subject Matter Expert (SME) role focusing on advising and mentoring our clients/partners during and after implementation of Medidata Clinical Cloud Products on our Unified Platform. Using your operational experience in Clinical Operations and/or Clinical Data Management you will be a key member of the Medidata Professional Services team driving the successful implementation and adoption of one or more Medidata Clinical Cloud Products within our Partners.
Responsibilities:
Key activities performed by the Professional Services Operational Advisor will include:
* Provide strategic input, guidance, advice, knowledge and best practices to support Partners in driving implementation and adoption of Medidata Clinical Cloud Products
* Advise and mentor clients/partners during implementation which may include workshop delivery
* Establish "Trusted Advisor" Partner relationship through effective consultation
* Provide operational expertise during and after implementation and enablement Enablement activities
* Lead and deliver new release overviews, knowledge transfer and risk assessments in providing operational input and support to the implementation of new releases
* Develop and maintain relationships with SMEs
* Attend Key Operational Meetings in support of Medidata Clinical Cloud Products
* Work closely with the relevant Sales team members to support further adoption of products across the platform
* Where appropriate develop operational specific materials to support the use of Medidata Clinical Cloud Products
The Professional Services Operational Advisor is responsible for maintaining a high-level of expertise for their assigned Medidata Clinical Cloud Products. They are expected to invest approximately 15% of their time in the following key internal Medidata activities:
* Maintain individual Product and Industry expertise by attending regular Product Training and external industry training, e.g. conferences.
* Represent Professional Services team in Product Adoption and Optimization (PAO) workstreams and initiatives; sharing knowledge back to the full Professional Services team
* Support training of wider Professional Services team to enhance Product and Industry knowledge across team
* Collate and maintain list of defect and enhancements that require addressing by Medidata Product teams
* Provide operational insight to defect and enhancement requests
* Provide operational input to Medidata's implementation process, best practices and collateral roadmaps ensuring that Professional Services team is represented
* Attend specific Product Forums related to Medidata Clinical Cloud Products
* Ensure SOPs and other process documents are up to date
* Work with Medidata Global Education on the development of training plans and collateral material.
The Professional Services Operational Advisor will collaborate with the following teams:
* Technology team
* PAO
* Mediata Academy
* Professional Services teams
* Operational Excellence
* Sales
* Customer Success
Qualifications:
The successful candidate will have:
* Ability to challenge processes that are inefficient or counterproductive and establish/deploy new processes to improve efficiency, strong change management and collaboration skills.
* Demonstrated practical knowledge of Clinical trial software technology
* Excellent interpersonal, organizational, communication (public speaking and teaching), presentation and writing skills
* Proven ability to successfully work independently on new projects and initiatives while also being able to collaborate with others when needed to achieve goals
* Ability to overcome obstacles, troubleshoot and reach resolutions
* Willingness for up to 30% national/international travel time
In addition, the candidate will:
* Demonstrate they can work independently
* Take initiative and demonstrate responsibility and accountability
* Collaborate well with other functions/departments
* Possess 8+ years experience from Clinical Operations and/or Clinical Data Management roles in Sponsor, CRO or other equivalent organizations
* Possess 4+ years experience from Patient/Participant Payments processing roles in Clinical Technology provider, Sponsor, CRO or other equivalent organizations
* 4 - year Degree required or equivalent experience
* Medidata employees: At a minimum Senior Implementation Consultant or Senior Project Manager level (or above)
* Lead change and think strategically
* Create/lead strategic initiatives
* Lead teams - both internal and customer - during the implementation of a 'change management (or other)' initiatives
* Consult/advise customers
* Engage with customers and internal stakeholders at Senior/Exec level
* Be involved in the selling process - and making presentations to customers
As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.The salary range for positions that will be physically based in the NYC Metro Area is $114,750 to $153,000. The salary range for positions that will be physically based in the California Bay Area is $121,500 to $162,000. The salary range for positions that will be physically based in Texas or Ohio is $101,250 to $135,000. The salary range for positions that will be physically based in the Boston Area is $113,250 to $151,000.The salary range for positions that will be physically based in all other locations within the United States is $102,750 to $137,000.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.
Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.
Equal Employment Opportunity:
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications will be accepted on an ongoing basis until the position is filled.
#LI-MW1
#LI-Remote
Inclusion Statement
As a game-changer in sustainable technology and innovation, Medidata, a Dassault Systèmes company, is striving to build more inclusive teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
Auto-ApplyManager - Technical End User Support
Veeva Systems job in Columbus, OH
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We are seeking an experienced and dedicated Manager, Global Service Center to lead a high-performing team within our organization in the Americas. In this role, you will play a critical part in shaping the customer support experience for Veeva's innovative SaaS solutions, specifically within your assigned product areas.
You will be responsible for fostering a collaborative team environment, driving operational excellence, and ensuring our customers receive world-class support. This position requires strong leadership, technical understanding, and a commitment to continuous improvement and team development.What You'll Do
Lead, mentor, and manage a team of Technical Support professionals (end user support), ensuring they meet performance goals and adhere to best practices.
Lead a team while maintaining an active contribution to case resolution.
Oversee daily support operations, workload allocation, and team scheduling to ensure adequate coverage and high-quality service delivery.
Utilize a hands-on approach by dedicating approximately 30% of your time to direct customer support and case resolution.
Manage and resolve complex customer escalations, collaborating with cross-functional teams to achieve optimal outcomes.
Identify opportunities for process and tools improvement, implementing solutions that enhance team efficiency and customer satisfaction.
Foster a collaborative and engaging team culture that promotes knowledge sharing and continuous learning.
Act as a subject matter expert for assigned products, guiding your team and contributing to complex case resolution when necessary.
Collaborate with global leadership and other regional teams to ensure consistency and alignment in support processes.
Requirements
Minimum of 4 years of experience in an Application Support or 1st line support role.
Minimum of 1 years of proven people management experience, specifically with teams supporting cross-functional or multi-product environments.
3+ years of experience with enterprise ticketing systems (e.g., Zendesk, ServiceNow, Jira Service Management).
Demonstrated expertise in effectively handling and resolving high-priority customer escalations.
Fluent in English (both written and verbal communication).
An excellent communicator with a creative and solution-oriented mindset.
Nice to Have
Knowledge of Zendesk, Jira, and Confluence
Life Sciences experience
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $60,000 - $100,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Auto-ApplySenior Corporate Counsel - Governance and Securities
Columbus, OH job
**General Information** Press space or enter keys to toggle section visibility Country United States Department ATTORNEYS Date Thursday, August 14, 2025 Working time Full-time Ref# 20036322 Job Level Manager without Direct Reports Job Type Experienced Job Field ATTORNEYS
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
218,568
Annual Base Salary Maximum
291,424
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Monthly:** Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**Summary:**
This role within the Xerox Office of General Counsel (OGC) reports to the Assistant Secretary and is responsible for driving the company's strategic corporate transactions efforts, including all M&A and financings. The incumbent should be someone who seeks personal and professional growth; someone who will quickly get comfortable working closely with senior executives across the organization and also the Board of Directors. The candidate will be responsible for the full range of legal advice and services. They may specialize in one or more of the following areas: contract law, employment law, commercial law, tax law, mergers & acquisitions, compliance, intellectual property, patents, etc.
**Scope** :
Encounters diverse array of complex problems where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
**Responsibilities** :
+ Executes the Company's efforts on strategic corporate transactions (transactions: $1B), including all M&A activity and financings, and develop strategy and lead certain workstreams (transactions: $100M+) related thereto.
+ Develop strategy and lead the Company's efforts, and manage outside counsel, with respect to drafting, reviewing and negotiating M&A related transaction documents.
+ Develop strategy, provide legal advice and lead the Company's efforts, and manage outside counsel, with respect to buy-side and sell-side M&A due diligence.
+ Draft, review and negotiate Non-Disclosure and Confidentiality Agreement.
+ Drive legal due diligence, including: scope and execute diligence plan, lead company management calls and engage teams of associates, specialists and outside counsel.
+ Represent Xerox in domestic and cross-border mergers, acquisitions and dispositions, leveraged buyouts, tender offers, joint ventures, minority investments and other corporate transactions.
+ Assist in tracking covenant compliance and regulatory filing compliance.
+ Assist in supporting the Corporate Secretary function, including with respect to securities law filings, corporate governance and Board and Committee meetings, in each case, related to M&A and financing activities.
**Education/Professional Certifications** :
+ Master degree in specialized field (Example: MSC, MBA etc.)
+ BA/BS and JD with excellent law school credentials.
+ Licensed to practice law in the US, preferably New York or Connecticut or be eligible for licensure as a registered in-house counsel in CT.
**Skills, Knowledge and Abilities** :
+ BA/BS and JD with excellent law school credentials.
+ Licensed to practice law in New York or Connecticut or be eligible for licensure as a registered in-house counsel in CT.
+ 5-7 years of experience doing M&A transactional work at an elite law firm and/or in-house.
+ At least 5 years law-firm training at an elite law firm.
+ History of strategic partnering, self-motivation, working independently on projects, meeting aggressive deadlines and juggling multiple matters.
+ Excellent professional ethics, integrity and judgment.
+ Willingness and eagerness to roll up your sleeves and be part of a historic transformation.
+ SEC and public company compliance and corporate governance experience also preferred.
\#LI-LL1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Partner Engagement & Enablement Programs Director
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
As the Partner Engagement & Enablement Programs Director, you will design, develop, and drive enhancements to the Cloudera Academy Partner Enablement Program, focusing on empowering our technology, consulting, and services partners. You'll play a critical role in aligning enablement strategies with Cloudera's global channel objectives, ensuring partners have the tools, knowledge, and resources to accelerate joint success.
As a Partner Engagement & Enablement Programs Director you will manage:
Strategic Alignment & Planning:
Develop a deep understanding of the Global Channel Sales strategy, partner ecosystem, and key business initiatives to align enablement priorities accordingly.
Build and execute a long-term enablement roadmap that supports partner growth, productivity, and Cloudera's go-to-market goal
Cross-Functional Leadership:
Serve as the primary liaison between Global Channel Sales, Sales Enablement, and Cloudera Education.
Collaborate closely with Channel Leadership, Sales Operations, and Partner Marketing to ensure enablement programs are impactful, consistent, and actionable.
Program Design & Execution
Define clear roles and responsibilities across enablement stakeholders to streamline execution, reduce duplication, and increase accountability.
Develop and deliver scalable enablement programs and assets that drive partner readiness, product knowledge, and business alignment.
Partner Value Communication
Support the creation of messaging and materials that help partners articulate Cloudera's differentiated value proposition and strategic direction.
Enable partners to position, sell, and deliver Cloudera solutions effectively across customer segments.
Field Feedback & Continuous Improvement
Act as the voice of the partner-facing field-gathering insights, identifying enablement gaps, and informing program evolution based on real-world needs.
Establish feedback loops to measure program effectiveness and continuously improve engagement
Operational Excellence & Measurement
Build and optimize processes, frameworks, and best practices for global and regional partner enablement.
Curate, manage, and maintain enablement content within Cloudera's LMS tool
Track, analyze, and report on key enablement metrics to measure impact and guide data-driven improvements.
Program Launch & Readiness
Lead partner readiness for new initiatives such as sales plays, product launches, and solution updates-ensuring successful adoption through effective communication and delivery.
Provide guidance on timing, format, and engagement models for maximum partner impact.
Leadership & Agility
Demonstrate a proactive, self-starter mindset with the ability to adapt quickly to changing business priorities in a fast-paced, global environment.
We're excited about you if you have:
7+ years of experience in sales enablement, partner/channel enablement, technical training, or equivalent roles
Strong understanding of B2B sales and partner/channel ecosystems, preferably within SaaS, software, or technology industries
Proven ability to design, launch, and drive adoption of global enablement programs across distributed, matrixed teams
Exceptional stakeholder management, communication, and influence skills across all organizational levels
Strategic thinker who can manage tactical execution with attention to detail and measurable outcomes
Experience working with enablement tools and platforms (e.g., Learn Upon, Seismic, LMS, CRM)
Collaborative, growth-oriented mindset with a passion for driving partner success
Bachelor's degree in Human Resources, Business Administration, or related field.
This role is not eligible for immigration sponsorship
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
LI - MH1
LI - Remote
Auto-ApplyStaff Full Stack Engineer
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
We are seeking a highly skilled and motivated Staff Full Stack Engineer (contract position) to join our Product Security team, focusing on the development and enhancement of Heimdall, our internal vulnerability metrics and dashboard capability. This role demands an engineer with end-to-end full lifecycle development experience, adept at translating requirements, UI mockups, and specifications into a robust, reliable product that our internal stakeholders can trust for critical security insights.
As a Staff Full Stack Engineer you will…
Learn and Adapt
Get familiarized with Cloudera's products and services end-to-end and gain a full appreciation for the product and development lifecycle.
Understand our open source and proprietary ecosystem, and identify areas for improvement in terms of current CVE remediation efforts.
Design and Development:
Identify tooling and frameworks for improving developer productivity - AI/ML Tools that can expedite in remediating CVE fixes
Design and develop POCs to enterprise-class solutions to enable the delivery of high-quality remediation across the entire customer-facing Cloudera stack.
Process:
Work alongside the product security team to evaluate and enhance existing security tools (SCA, SAST, DAST, etc.) and explore new technologies to improve vulnerability detection and remediation speed/accuracy.
Integrate enhanced security scanning into CI/CD pipelines.
Contribute to the development of a proactive dependency management strategy.
Participate in defining and enforcing clear CVE SLAs and accountability.
Collaboration & Communication:
Work closely with cross-functional teams including Product Security, Engineering Component Teams, QE, Release Engineering, and Customer Support.
Contribute to regular reporting on CVE debt reduction, SLA adherence, and other key metrics.
Actively participate in daily stand-ups and other team meetings.
We're excited about you if you have:
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
5-7 years of experience as a Software Engineer, with a strong focus on security and vulnerability remediation as a big plus.
Strong proficiency in at least two of the following programming languages: Python, Go, TypeScript, React JS.
Proficiency with vulnerability management CVE tooling such as Aquasec, Triaging, and JIRA ticketing.
Hands-on experience with tools like Docker, Maven, SonarQube, Harness, Jenkins, and GitHub Actions.
Experience with relational databases (e.g., Postgres/RDS).
Familiarity with cloud essentials, particularly Kubernetes and AWS.
Experience contributing to open-source projects is a plus.
Excellent problem-solving skills, with the ability to diagnose and resolve complex security issues in large-scale software systems.
Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
Experience with large-scale software development and testing.
This role is not eligible for immigration sponsorship.
EEO/VEVRAA
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Auto-Apply
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
Cloudera is the enterprise-trusted data platform that brings AI to data-wherever it lives. We deliver a unified cloud experience across multicloud, data centers, and the edge. With a customer-centric approach, our platform is built with security, governance, and real-time predictive insights at its core-empowering organizations to unlock the full value of their data. With data under management exceeding hyperscalers, Cloudera is the partner of choice for the world's leading companies across every industry.
We're seeking a seasoned, transformational Regional Vice President of Sales to lead growth across the Hi-Tech, Manufacturing, and Healthcare Provider verticals. This role is ideal for an experienced enterprise sales leader with a passion for building high-performance teams, scaling repeatable go-to-market models, and driving transformational outcomes for Fortune 500 clients.
You'll lead, coach, and inspire a team of experienced account executives, driving top-line revenue growth across software subscriptions, renewals, and professional services. This is a high-visibility role at the center of Cloudera's go-to-market execution and customer success strategy.
As an RVP of Sales, You will:
Drive growth and expansion across a defined portfolio of strategic enterprise accounts.
Build and maintain trusted relationships with key customer executives, including C-suite stakeholders.
Develop and execute business and customer success plans aligned to each customer's goals, value drivers, and transformation priorities.
Recruit, develop, and coach a world-class team of sales professionals-fostering a culture of accountability, execution, and excellence.
Lead large-scale transactions, from opportunity creation through negotiation and close.
Champion Cloudera's value proposition in data management, AI, and hybrid cloud, delivering measurable business impact for customers.
Implement scalable, repeatable sales processes and GTM frameworks to accelerate growth.
Partner cross-functionally with marketing, alliances, and customer success to ensure holistic account engagement and retention.
Drive accurate pipeline management and forecasting across the business.
Stay informed on market dynamics, competitive trends, and emerging technologies to continually refine strategy.
We're excited about you if you have:
15+ years of enterprise software sales experience with a consistent record of exceeding revenue goals.
5+ years of leadership experience managing enterprise sales teams.
Deep experience selling into the Hi-Tech, Manufacturing, or Healthcare sectors.
Proven success in fast-paced, high-growth environments.
Strategic mindset with strong operational discipline-able to drive structure, focus, and results.
Exceptional communication and executive presentation skills.
Strong knowledge of complex enterprise sales cycles, subscription models, and value-based selling.
Bachelor's degree in related field of study or equivalent work experience
Ability to frequently travel domestically and internationally as needed.
This role is not eligible for immigration sponsorship
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
LI - CH1
LI - Remote
Auto-ApplySenior Manager, Pricing Strategy
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
As the Senior Manager, Pricing Strategy, you will formulate pricing and packaging strategy based on financial and competitive with cross-functional and leadership support to implement them into sales as well as operational processes that underpin these strategies. You will work closely with Product, Sales, and Marketing leadership teams to ensure competitive and consistent pricing across our diverse product portfolio. Reporting to the Director of Pricing Strategy, you will be a core member of the Strategy and Transformation organization.
As a Senior Manager, Pricing Strategy you will:
Pricing Strategy: Develop and execute pricing policies as well as strategies that align with business objectives, market conditions, and competitive dynamics
Pricing Execution: Ensure pricing strategies are accurately implemented in our systems and pricing engines
Data Analysis: Utilize SQL and Tableau to analyze pricing data, customer behavior, and market trends to make informed pricing decisions
Salesforce Integration: Oversee the integration of pricing strategies into the Salesforce CRM, ensuring a seamless and efficient process for sales teams including training/education
Pricing Optimization: Continuously monitor and optimize pricing structures to maximize profitability while maintaining competitiveness
Cross-functional Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, and Finance, to gather insights and align pricing strategies with the overall business goals
Reporting & Monitoring: Generate regular reports and dashboards to track pricing performance, KPIs, and recommendations for improvement based on data as well as periodic review with key stakeholders across sales, finance and GTM teams
We're excited about you if you have:
8-10 years of experience in the B2B technology industry across Strategic Pricing, Pricing Execution and/or Deal Desk
Understanding of SaaS/subscription and software licensing models; Understanding of two-tier channel, OEM, and other indirect models
Strong analytical skills
Exceptional interpersonal skills and ability to communicate as well as influence effectively across all levels of the organization
Superlative written, verbal, and visual communication skills
Knowledge of pricing and marketing launches including the teams and steps needed to get to the finish line
Ability to travel up to 10% within the U.S. as required
It is a plus if you have:
Defining and driving pricing programs at an enterprise company
Working closely and maintaining healthy relationships with various cross-functional teams and senior leadership
Translating and communicating complex topics in a variety of forums, tailoring communications to effectively fit and influence the targeted audience
Being very thorough and detail-oriented in your tasks and deliverables
Bachelor's degree in business, statistics, economics, or other quantitative disciplines, advanced degree preferred
This role is not eligible for immigration sponsorship
The expected base salary range for this role in California is $150- 165K USD. The salary will vary depending on your job-related skills, experience and location
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
#LI-MH2
#LI-Remote
Auto-ApplyPre-Sales Solutions Architect
Remote job
At Innovative Solutions, our Solution Architecture team is the front line for helping our customers build out their cloud strategy, helping find the right solution, and aligning Innovative's resources to those solutions as a trusted advisor. The successful Solutions Architect will have a broad base of knowledge in Amazon Web Services and a love of working directly with customers. Solutions Architects at Innovative work in close partnership with our Service Delivery team to ensure a successful cloud journey for our customers. Responsible for:· Act as the technical lead in the sales process, working closely with our sales team to identify and qualify opportunities. · Engage with potential customers to understand their current state and applications and design data and analytics solutions that will meet their requirements. · Create and deliver detailed proposals, including timelines, level of effort, cost estimates, and detailed technical guidance for the customer. · Stay up to date with new AWS services and features and be able to articulate their value to customers. · Act as an organizational consultant to customers, guiding them on how cloud-based data and analytics will transform their business. · Provide technical guidance to other members of the Innovative Solutions team on data and analytics-related topics. · Work with the Innovative Product team to refine and create new products for the market. · As a key member of the Account and Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platform· Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud How you will be successful:· Innate ability to understand customer need and pain points · Strong aptitude for modern data architecture · Having a backbone and strong will to get things done · Natural customer obsession and ability to empathize with customer's business needs · Ability to participate in and lead crucial conversations with customers, partners, and internal stakeholders · Ability to gain instant technical credibility with AWS Solution Architects building maintaining relationships as a channel· Ability to thrive a dynamic environment where you'll work in parallel across customers to understand their business objectives and work backwards to educate, design, scope, estimate, and communicate a cloud-based solution to the customer.· How you will be measured: · Bookings and revenue goal attainment · Presentation and customer interaction experience, measured by sales team satisfaction scoring.
What experience you need:· 5-10+ years of experience in a delivery or presales role at a cloud consulting or cloud managed services provider. · Experience using the Amazon Web Services platform. · BS level technical degree required; Computer Science or Math background preferred; MS degree desired· 10+ years of experience in infrastructure architecture, database architecture, applications, and networking· Experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles· Experience with software development life cycle (SDLC) and agile/iterative methodologies required· Experience architecting/operating solutions built on cloud platforms· Experience selling and delivering technical solutions and consulting services to SMB and mid-Enterprise customers · Estimated travel for this role is 70% in the United States (twice quarterly visits to our HQ in Rochester, NY, AWS offices, customer meetings, and events) Salary Range Salary range for this role is $150,000-$175,000This position is also eligible for a commission plan, based on closed AWS project revenue. The expected annual OTE for this position is estimated to be between $180,000-$200,000
Auto-ApplyBilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role
Remote or Sacramento, CA job
Are you a highly motivated individual with an **extensive** **tax preparation background** , excellent writing skills, and a passion for customers and community? Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?
Would you like to do that from the comfort of your own home?
If you said yes to the above, this position is for you.
**Responsibilities**
+ Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
+ Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
+ Various other projects using effective writing skills
**Physical Requirements and Work Environment:**
+ Remote work-from-home
+ Ability to type or voice-to-text proficiently
**Qualifications**
+ **Bilingual (English/Spanish** ) oral and **written** communication skills
+ Active EA Certification, CPA, or JD (practicing attorney in taxation)
+ Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using **professional tax software** in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
+ Ability to **write clearly and concisely** , using simple language to explain complex tax issues
+ Excellent use of the English language, including spelling and grammar
+ **Ability to understand and interpret customers' tax questions without seeing their tax return**
+ Excellent critical thinking, problem-solving, and research skills
+ Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management
+ Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $27.00-36.00
Southern California $27.00-36.00
Colorado $25.70-34.20
Hawaii $31.00-42.00
Illinois $29.50- 40.00
Massachusetts $27.00-36.00
Maryland $29.50- 40.00
Minnesota $26.50- 36.00
New Jersey $31.00-42.00
New York $27.00-36.00
Ohio $26.50- 36.00
Vermont $29.50- 40.00
Washington $27.00-36.00
Washington DC $29.50-40.00
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Engagement Manager (Remote)
Remote or New York, NY job
Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at *****************
About the Team:
The Medidata Intelligent Trials delivery team is looking for leaders who will help us tackle some of the most complex questions facing the industry today using our proprietary AI platform and advanced analytics. In this role, you will engage with clients throughout projects to ensure the best analytical approach, successful delivery and client satisfaction. This role will partner heavily with all of the key stakeholder functions including Product, Data Science, Engineering, Data Operations and Biostatistics. Successful candidates will be skilled in analytical/quantitative thinking, project management, structured communication and excited about building the next horizon of Medidata's journey of powering smarter treatments and healthier people.
Responsibilities:
* Drive and oversee contracts across multiple cross-functional areas to enable clients to use SaaS and custom managed services with a focus on artificial intelligence, modeling and forecasting, and customized datasets supporting clinical trial acceleration.
* Develop all external materials and key messaging to translate and summarize technical information to senior business audience.
* Work as the primary point-of-contact for customers and serve as their expert, enabling them to leverage the Medidata solutions they've subscribed to.
* Listen, understand and translate client clinical trial operational planning and execution business questions into creative solutions and services for successful outcomes.
* Contribute in efforts to implement innovative processes, methodologies, data and technologies that ensures continuous improvement and innovation of valued services & insights.
Qualifications:
* Bachelors degree or equivalent experience within a life sciences or analytical discipline.
* 8+ years of work experience in one of the following types of highly structured or scientific environments: pharma/biotech, management/healthcare consulting, life sciences, data and analytics role.
* Experience within clinical trial planning & execution, within CRO or Pharma Sponsor, preferably within the Feasibility and/or the global country planning and/or study start up.
* Conducted data-driven feasibility analyses for Phase I - III clinical studies, including but not limited to; protocol design optimization, country/site identification, enrollment strategy and modeling across therapeutic areas.
* Utilized internal and external data including competitive intelligence platforms/tools to develop benchmark assumptions that enable data-driven program/study timeline projections, country and site identification, and robust enrollment forecasts.
* Outstanding structured and critical thinking.
* A passion for understanding complex issues with a data driven approach.
* A technical bent and the ability to use or to learn to use tools to answer your own questions (e.g. Excel/SQL/Python).
* Superb project management and a relentless drive to get things done.
* A strong analytical background and the ability to quickly digest and evaluate complex analyses with a keen eye for detail.
* Outstanding structured and critical thinking and a passion for understanding and solving complex issues with a data driven approach.
* An MBA or advanced degree.
* An entrepreneurial drive and a passion to advance the development of new treatments.
* Experience leading a team formally or informally.
* Enjoy iterating on different ways to solve a problem.
* Experience working in Life sciences or across the healthcare value chain.
* Can drive a team forward even amidst ambiguity and complexity.
As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.
The salary range for positions that will be physically based in the NYC Metro Area is $135,000-180,000.
The salary range for positions that will be physically based in the California Bay Area is $141,750-189,000.
The salary range for positions that will be physically based in the Boston Metro Area is $132,750-177,000.
The salary range for positions that will be physically based in Texas or Ohio is $118,500-158,000.
The salary range for positions that will be physically based in all other locations within the United States is $120,750-161,000.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.
Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.
Equal Employment Opportunity:
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications will be accepted on an ongoing basis until the position is filled.
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Inclusion Statement
As a game-changer in sustainable technology and innovation, Medidata, a Dassault Systèmes company, is striving to build more inclusive teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
Auto-ApplySenior Release Engineer
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
At Cloudera, our Data Services Pillar is the heart of data innovation. We don't just work with technology; we build it. Our mission is to empower data practitioners by creating seamless, enterprise-grade experiences for data engineering, warehousing, streaming, operational databases, and AI.
Cloudera is seeking an experienced Senior Release Engineer for the Release Engineering team to help developers and quality engineers build high-quality products while shortening the product development lifecycle.
The team focuses on accelerating development by building the next generation of CI/CD pipelines and automation tools, enabling product and quality teams to deliver exceptional data engineering experiences.
You will apply your expertise in building and maintaining tools and robust infrastructure, gaining exposure to complex distributed data engineering systems.
As a Senior Release Engineer you will:
Work closely with Product Development, Quality Engineering, Infrastructure and Platform Security team in building well established and scalable Quality Engineering, Cloudera Product Build Environments and state of the art CI CD pipeline.
Work with the Cloudera Product Development team to improve the Software Development Lifecycle with a robust code review process, gatekeeping process/tools and integrate the product development lifecycle with existing tools / cloud technologies.
Study release bottlenecks and enhance Cloudera product delivery pipeline.
Innovate and keep looking for opportunities to enhance existing tools and processes, find best possible solutions and improvements.
Mentor and help team members with the latest cloud technologies and bring required changes.
Create and improve tools on continuous integration, automated testing and release management using Python.
Work collaboratively with the Product Development and Quality Engineering teams to understand their needs and challenges, providing innovative solutions to enhance productivity.
Continuously evaluate and integrate the latest technologies and methodologies to ensure our development infrastructure remains at the forefront of industry standards.
Build strong infrastructure using Kubernetes, BareMetal, AWS, GKE and Azure.
Design, develop and maintain advanced CI/CD pipelines and automation tools to streamline development and deployment processes.
We are excited if you have (Required Experience):
MS/BA degree in computer science or a related field, or foreign equivalent, and 3 years of experience in the related field.
Experience with automating CI/CD processes.
Experience programming in one or more general purpose programming languages, preferably Python, Java, Go, Shell, JavaScript, Typescript, React Native.
Experience with Kubernetes and AWS,/ GCP, or Azure environments and strong system fundamentals.
Experience with infrastructure languages like Terraform, Ansible, Helm etc.
Experience with Java based build tools like Maven, Gradle, Ant etc.
Good knowledge on Kubernetes and Containers.
Why this role matters:
You will tackle complex distributed systems challenges, crafting the foundational software for the control and data planes that powers CDP and keeps it running at massive scale. Working at the forefront of hybrid and multi-cloud technology, you will empower data scientists, engineers, and analysts with the tools and infrastructure they need for advanced analytics and modeling.
Collaboration is key, you will work alongside brilliant minds across product, data science, and engineering to drive innovation, standardize best practices, and shape the future of enterprise AI and data platforms. This is your chance to build the future of data and see your work make a global impact.
This role is not eligible for immigration sponsorship.
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
#LI-SZ1
#LI-REMOTE
Auto-ApplySenior Staff Engineer
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
At Cloudera, our Data Services Pillar is the heart of data innovation. We don't just work with technology; we build it. Our mission is to empower data practitioners by creating seamless, enterprise-grade experiences for data engineering, warehousing, streaming, operational databases, and AI.
We are seeking a Senior Staff Engineer with a strong technical background in Spark to lead the Cloudera Data Engineering Spark experience for all customers using Cloudera Data Services, Machine Learning services, and more. This high-impact IC role offers the opportunity to shape the future of Cloudera's Spark space across multiple cloud environments, impacting thousands of customers worldwide.
As a Senior Staff Engineer in the Cloudera Data Engineering space, you will:
Gain deep technical knowledge across the Cloudera Data Engineering Experience stack, with a strong focus on Spark, and apply this expertise in your daily work.
Build new features and improve Spark scale and performance to deliver a seamless experience for Cloudera's data engineering customers.
Work with a team of talented Spark and infrastructure engineers. Help hire and mentor engineers while supporting their career growth.
Drive architecture and design discussions, providing strong technical direction for the team.
Collaborate with product, engineering, and cross-functional partners, leading the delivery of several large, critical features in Cloudera's Spark space.
Work on large-scale distributed systems, ranging from hundreds to thousands of nodes in production clusters.
Bring passion for programming, clean coding practices, attention to detail, and a strong focus on quality.
We are excited about you if you have:
BE, MS, or Ph.D. in Computer Science or equivalent experience.
8+ years of experience as a software engineer building infrastructure systems.
Experience developing Apache Spark or related technologies.
Experience as a technical lead, from proposing new features to coordinating work across team members through product delivery.
Ability to drive architecture and design discussions and provide technical direction.
Strong understanding of at least one of the following languages: Java, Scala, Rust, C++, or Python.
Excellent collaboration and communication skills.
It's a plus if you have:
Experience with one of the public clouds (AWS, Azure, GCP) and/or private cloud platforms (OpenShift, Rancher).
Experience with concurrent and distributed systems, especially on the JVM.
Experience building and maintaining containerized applications on Kubernetes.
Contributions to open-source projects.
This role is not eligible for immigration sponsorship.
Why this role matters:
This is your opportunity to build cloud-native solutions that are deployable anywhere whether in massive clusters on any cloud provider or in private data centers. You'll work with cutting-edge technologies like Trino, Spark, Airflow, and advanced AI inferencing systems to shape the future of analytics. Your code will directly influence how data engineers, analysts, and developers worldwide find value in their data.
We believe in the power of open source. You'll collaborate with project committers, contributing upstream to keep technologies like Apache Hive and Impala evolving. You'll harden these engines for rock-solid security, optimize them for peak performance, and make them effortlessly run across all environments. Join us and help build the trusted, cloud-native platform that powers insights for the most data-intensive companies on the planet.
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
#LI-BV1
#LI-HBRID
Auto-ApplyAnalyst Relations Director
Remote job
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio's next Director of Analyst Relations, an individual contributor role reporting directly to the Sr. Director of Analyst Relations.
About the job
This position is needed to build trusted, influential relationships with top-tier industry analysts and influencers that elevate Twilio's market position, as well as leverage the expertise of analyst partners to guide internal team strategy for winning in the next era of CX.
Responsibilities
In this role, you'll:
Manage and lead major analyst evaluation submissions and related reprint campaigns
Develop and lead proactive engagement programs with strategic analysts that support category creation efforts
Identify and prioritize new independent influencers and thought leaders relevant to target growth areas
Gather and channel market insights back to internal teams to support strategic direction, roadmap and GTM (e.g. product, marketing and C-suite)
Strategically leverage budget with independent influencers that carry the most value in amplifying category creation messaging
Secure paid and owned coverage that supports Twilio's vision and narrative
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
10+ years experience in Analyst Relations or related experience in Communications, Public Relations or Product Marketing
Excellent writing, editing and attention to detail
Proven success in driving strategic Analyst Relations programs that are aligned to business outcomes
Strong communication skills and adept at engaging and managing executive expectations
Ability to wear the stakeholders shoes including understanding what we need them to know, say and do, and how to drive influence
Effective collaborator that can work cross-functionally across teams such as PMM, Product, Customer Marketing, PR, IR, Finance, Legal and more
Desired:
Bachelor's degree
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800 - $209,700.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700 - $222,100.
Based in the San Francisco Bay area, California: $197,400 - $246,700.
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 12/15/25, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Auto-ApplySales Development Representative - Segment
Remote job
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio's next on the Twilio Segment team.
About the job
This position is needed to help in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.
As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We're looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio.
Responsibilities
In this role, you'll:
Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling.
Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.
Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.
Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator.
Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities.
Receive all the vital training and insights to expertly start contacting prospects through Segment's SDR Onboarding Program for new hires
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1+ year of customer-facing experience
Goal-oriented and biased to action (our quota is the floor not the ceiling)
Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos.
Lean into change rather than shy away from it (things move quickly around here!)
Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work
Desired:
Experience working in a software-selling environment or high affinity with technology and data
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $25.29 - $31.59.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $26.74 - $33.37.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.08 - $35.10.
This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Auto-ApplySr Director, Billing Product Management
Remote job
At Zuora, we do Modern Business. We're helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It's an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world's most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Team & Role
Zuora's Billing organization is the foundation of our platform and the center of innovation driving modern monetization. Billing is no longer a back-office process - it's a strategic capability that defines how subscription businesses launch, price, package, and scale. As Senior Director of Product Management, Billing, you will own the product vision and roadmap for Zuora's flagship billing capabilities: rating, usage and subscription management, pricing and packaging, invoicing, taxation, and integration with finance systems.
You will lead a global team of product managers responsible for evolving Zuora Billing into the most flexible, scalable, and intelligent monetization engine in the industry. This includes driving innovation in usage-based and consumption models, dynamic pricing, and AI-driven billing automation. You will partner closely with engineering, design, finance, and go-to-market leaders to translate market trends and customer needs into capabilities that power the world's leading subscription and usage-based businesses.
This role requires strong strategic thinking, deep understanding of billing and monetization in recurring revenue models, and proven experience managing complex enterprise-grade SaaS products. You will operate as a critical member of the Product leadership team, shaping the strategy and execution that defines Zuora's next decade of growth.
This is a high-impact role with visibility across the executive team and customer base.
What you'll do
Define and execute the strategic vision for Zuora Billing, ensuring alignment with company mission and financial outcomes.
Lead a team of product managers across multiple product areas, developing cohesive roadmaps that deliver measurable impact.
Partner with enterprise customers to identify emerging monetization models, translating those into product innovation across rating, invoicing, and usage management.
Drive modernization of the billing platform to support large-scale performance, multi-entity billing, and AI-driven automation.
Collaborate with cross-functional leaders in engineering, finance, GTM, and customer success to deliver high-quality, compliant, and extensible products.
Oversee the product strategy for advanced monetization features such as tiered pricing, prepaid/postpaid models, credit/debit memo automation, and revenue recognition integration.
Champion the evolution toward usage-based and hybrid monetization models; ensure the platform enables flexibility, scalability, and audit-grade control.
Lead roadmap prioritization and trade-off decisions using structured frameworks, metrics, and KPIs.
Represent the Billing product line in executive and customer forums, articulating vision, differentiation, and progress.
Ensure collaboration across Product, Engineering, and Revenue teams to deliver end-to-end order-to-cash experiences.
Your experience
12+ years of product management experience in SaaS or enterprise software, with at least 5 years in leadership roles.
Proven experience owning large-scale billing or monetization platforms, preferably in subscription, usage-based, or hybrid revenue businesses.
Deep understanding of pricing, rating, invoicing, tax, and integration with ERP/finance systems.
Demonstrated success in managing global teams and delivering mission-critical enterprise SaaS capabilities.
Strong analytical rigor and ability to synthesize qualitative and quantitative insights into clear product decisions.
Experience working with AI-driven automation, workflow orchestration, or process optimization products.
Track record of influencing executive-level stakeholders and driving alignment across multiple teams.
Technical fluency with APIs, billing systems, and large-scale data architecture.
Bachelor's degree in Engineering, Computer Science, or related field (MBA preferred).
Nice to haves
Experience in financial operations, ERP, or revenue automation systems.
Familiarity with compliance and audit frameworks (SOX, ASC 606, VAT, e-Invoicing).
Exposure to AI and ML applications in financial operations or process automation.
Experience in usage metering, mediation, or real-time rating systems.
Prior leadership in high-growth SaaS or fintech environments.
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly-it's exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we're making what's next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility - flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora's Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Base Pay Details$199,500-$290,400 USD
Auto-ApplySoftware Engineer L2 - Cloud Infrastructure Area
Remote job
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio's next Software Engineer L2 to work in the Cloud Infrastructure area.
About the job
This position is needed to evolve and maintain fundamental Compute infrastructure, collaborating with a passionate team to enhance the system capabilities. Key responsibilities include develop scalable cloud-native environments, VM orchestration, AWS-ASG Auto Scaling group of EC2 instances, hardened base AMIs, and secure container images while maintaining critical OS libraries. You'll implement solutions for providing robust legacy platform support and cutting-edge cloud-native technologies, all driven by automation and best practices.
Join us in shaping the future of our Compute infrastructure
Responsibilities
In this role, you'll:
Collaborate with Tech Leaders, Architects and other Engineers to develop solutions for complex problems in distributed computing and infrastructure management.
Automate solutions for operational issues, such as monitoring, performance, planning, and disaster response.
Participate in an on-call rotation to support our business-critical infrastructure.
Ensure a high quality implementation by applying Infrastructure as Code industry standards.
Demonstrate effective communication by authoring and reviewing design documents, runbooks, and other service documentation, and keeping a good record of changes in the systems.
Apply Agile methodologies to continuously deliver value to the customers.
Act as point of contact for legacy/new Compute system components.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of experience in AWS Cloud infrastructure management. (preferably backend/infrastructure-focused like AMI, EC2, IAM policies/roles, etc.).
Strong ASG (Auto Scaling Groups) knowledge, to design, implement, and support scalable cloud-native environments.
Experience with hardened base AMIs and AL23.
Proficiency with one or more programming languages: like Java or Python (includes SW Arch patterns, clean code, debugging, etc)
Proficient in shell scripting to streamline repetitive tasks and enhance efficiency in operations.
Skills to work independently with multiple global teams, developing, configuring, deploying, and operating the global Twilio Infrastructure Platform, blending operational excellence with development best practices.
Knowledge of container-based application/services.
Desired:
Knowledge on deployment tools and frameworks like infrastructure as a code and continuous deployment processes (ex: Github, Buildkite, Terraform-TFC, ArgoCD, Harness, Cloud network).
Operational experience in complex distributed systems, including experience with SLO/SLAs towards high availability and reliability goals, including tools like DataDog or Phometheus.
Exposure to File Integrity Monitoring (FIM) tools, specifically Falco, and awareness of compliance frameworks (PCI, SOX).
Knowledge in Kubernetes
Experience with Claude AI or similar.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00-146,200.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00
Based in the San Francisco Bay area, California:137,520.00-171,900.00
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Auto-Apply