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  • Customer Service Transitions Professional

    Centerwell

    Remote job in San Juan, PR

    **Become a part of our caring community and help us put health first** This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations. Their goal would be to reduce membership loss / enable us to retain the highest amount of membership across these experiences. We want a team to be able to help navigate the members we gain from these efforts through changes, questions or concerns and generally provide churn reducing, customer service. We envision this role would not involve any sales, would be the most entry level role in my org and would help to potentially develop a career path into our other existing roles. **W** **ork schedule:** M-F, 8:30am-5:00pm EST **Role Responsibilities:** + Conduct outbound and answer inbound calls related to any attrition mitigation marketing communications + PCP Terminations - Help ensure engaged members get their questions answered, understand the situation they are in and get assistance with any clinical connections or assurances during this transitional period + Mass Moves - Follow up with patients that we previously acquired to help them get their 2nd appointment scheduled + Center Consolidation / Relocation - Assist with directions, rescheduling appointments and any clinical connections or assurances needed during this transitional period + Plan Changes - Reach out to newly acquired patients that are on a plan that we don't accept to connect them with a broker + Organic patient orientation - Onboard and orient new, engaged patients acquired through traditional sales channels **Required Qualifications** + 3 years of technical experience + Strong critical thinking and problem-solving skills + Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access, etc. + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Previous work from home experience + Previous call center or patient outreach experience + Bilingual English/Spanish **Additional Information** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Use your skills to make an impact** **Alert** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. **Interview Format - HireVue** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Benefits** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities \#LI-MM1 \#LI-Onsite Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $43,000 - $56,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-29-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $43k-56.2k yearly Easy Apply 14d ago
  • Manager, LMS Administration and Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Remote job in San Juan, PR

    The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $104.6k yearly 3d ago
  • Performance Quality Analyst I (US)

    Paragoncommunity

    Remote job in H Rivera Coln, PR

    A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. Performance Quality Analyst I Location: This role requires associates to be in-office [2] days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace. When report to the office this position will be based at PR-San Juan, 654 Ave Munoz Rivera. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: This position will work an 8-hour from shift 8:00 am - 5:00 pm (EDT) Monday to Friday. Additional hours may be necessary based on company needs. The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact. Primary duties may include, but are not limited to: Assists higher level auditor/lead on field work as assigned, including performing special audits and targeted audits as requested by internal management. Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. Documents audit results, documents findings, and suggests appropriate remediation. Minimum Requirements: Requires a BS/BA; 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a proficiency level is preferred. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: QLT > Analysis Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $49k-58k yearly est. Auto-Apply 7d ago
  • Work From Home Commission Sales Lead Generation Representative

    Insurance Protection Specialists

    Remote job in San Juan, PR

    Insurance Protection Specialists is dedicated to providing financial solutions to meet the needs and goals of ourclients. Our clients are happily satisfied knowing that their agent is devoted to providing them with professional service and education to make an informed decision for protecting their family's insurable risk and financial interest. An InsuranceProtection Specialists agent receives access to various marketing and lead generation services. These programs provide agents the means to get in front of qualified clients that are seeking the financial products to meet their specific obligations. Insurance Protection Specialists provides a diverse portfolio of insurance companies for agents to meet the needs of their clients. Job Description We are currently looking for talented individuals to serve in the capacity of a Lead Generation Representative. This opportunity accommodates various schedules so flexibility and prior experience in telemarketing for lead generation is a must. Work days are US, Monday - Friday, work shift hour sessions are between 10AM to 10PM EDT, some Saturday's as needed. You will be working out of your home office, so you won't have a commute or spend too much of your life sitting in traffic. We provide the calling scripts, auto-dialer, numbers to be called, and all business is done online. The Lead Generation Representative basically just takes cold calls that are incoming into our call queue to develop into leads. View the YouTube Video to learn more about what we do: ********************************************************* Interested individuals MUST HAVE: • Excellent English skills, both written and spoken. • DSL or Cable internet access with a Computer Headset. • XLite 5 Softphone, free download available at (************************************************ Or Zoiper Softphone Classic version, free download available at (********************************** • Impressive customer support, communication, and technical skills. If you're not able to utilize the X-Lite 5 or Zoiper Classic softphone we will not be able to work with you. Interested individuals must forward an audio recording giving a brief introduction of your experiences and qualifications. If you do not do this we will not consider you for this opportunity. Audio recording must be emailed in mp3 format or wav. Visit the following link *************************************************** and submit your results for the application process. (You may have to open the link in a new web browsing window). All selected applicants are required to do a 2 hour skill assessment to see if you have the skill set to deliver on the results required for this position. Eligibility for being hired is based upon successful completion of the skill assessment. Thank you for your interest and we look forward to talking with you. Insurance Protection Specialists ************************************** Qualifications Lead Generation, Cold Calling, Telemarketing, Appointment Setting Additional Information
    $31k-43k yearly est. 60d+ ago
  • Global Employment Tax Leader

    GE Aerospace 4.8company rating

    Remote job in San Juan, PR

    We are seeking an experienced and strategic Employment Tax Leader to drive the global employment tax agenda for our organization. This role requires a dynamic professional with deep technical knowledge across employment, mobility, equity awards, bonus compensation and international tax, coupled with the ability to engage and influence across multiple functions and geographies. The successful candidate will lead employment tax strategy and compliance, deliver operational excellence, partner with specialist third parties and represent the company in policy and regulatory matters. **Job Description** **Essential Responsibilities:** + Define and implement the global employment tax strategy, ensuring alignment with evolving business models, legislation, risk appetite, and technology developments. Lead employment tax aspects of corporate transactions, including business separations, reorganizations, and expansions. + Oversee compliance and reporting for employment tax obligations across multiple jurisdictions, including Americas, EMEA, and APAC + Partner with Payroll, HR, Compensation, Benefits, Corporate Tax, Legal, and Finance to ensure cohesive execution of employment tax policies. + Manage International, US Federal and US state employment tax audits, resolve disputes with tax authorities, and address post-filing notice inquiries. + Act as a trusted advisor to internal stakeholders, including Boards of Directors, senior leadership, and global enabling functions. + Partner with local Payroll Leaders to provide guidance, coaching and support on employment tax matters. + Drive employment tax considerations into HR, pension, sourcing, and compensation processes. + Develop critical relationships with employment tax service providers and manage these vendors to ensure performance and value delivery. + Innovate through the use of technology, including AI, to enhance compliance, efficiency, and data insight. + Represent the organization in external regulatory, legal and tax forum + Monitor and influence changes in employment tax legislation and policy that impact the business. **Qualifications/ Requirements:** + Bachelor's degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience) + Minimum of five years of experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience. + Proven experience leading employment tax strategy and operations for large, multinational organizations.. + Deep understanding of tax risk, compliance frameworks, and global payroll operations. **Desired Characteristics:** + Tax Advisor or equivalent qualification preferred. + Minimum of ten year experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience. + Experience with multijurisdictional withholding, reciprocal jurisdictions, and day-counts + Track record of managing high-impact projects, including separation and stand-up of complex business entities. + Technically adept, with ongoing interest in digital transformation (AI in tax, automation, etc.). + Pragmatic and solutions-oriented with strong communication and stakeholder management skills. + Proven ability to navigate ambiguity and drive outcomes in complex, cross-functional environments; proven ability to operate successfully across a complex, matrix environment + Articulate, adaptable, with excellent inter-personal and cross-cultural skills + Skilled in assimilating and interpreting complex concepts and adapting and presenting them to a range of stakeholders + Experience influencing at senior levels and across regulatory forums. + Strong leadership skills with experience managing teams and third-party providers. **Pay and Benefits:** + The base pay range for this position is $152,300 - 205,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 10th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical,emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to aHealth Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling andreferral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matchingcontributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includetuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., isa "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time andfor any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. Thisdocument does not create a contract of employment with any individual. **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $152.3k-205k yearly 60d+ ago
  • Data Analyst

    Tpis

    Remote job in San Juan, PR

    We're looking for a Business Intelligence Analyst who can support us in the Sales & Marketing Department. If you are passionate about data collection, cleaning, manipulation and visualization, and also have a background in Sales, this opportunity is for you! Job Responsibilities: Execute recurring reporting projects, including sales,princing, inventory and employee performance analysis. Analyze data and identify trends, patterns, or other notable information to identify emerging issues or opportunities for improvement. Perform recurring data analyses including data comparisons and Salesforce quality control reporting. Interpret data and develop reports and presentations to communicate and share findings to management and high executives. Communicate with various departments to ensure all sales, pricing, and inventory data is sent on a regular basis and verify the accuracy of such data, working with the department's supervisors. Work with consultants to develop enhanced reporting on the performance. Analyzing and interpreting data from multiple sources to identify potential problems and make recommendations for improvement in operations. Work on ad hoc reporting and analysis requests as assigned by management. Extract data and reports from our platform. Participate with internal and external teams on other projects. Job Requirements: Expert in Microsoft Excel, including pivot tables, formulas, LOOKUP's, and merging/consolidating data from multiple sources into a single report. Knowledge in business intelligence tools and applications (i.e. Power BI, Tableau) Ability to summarize and present large amounts of data in an organized fashion. Process thinker and highly analytical with willingness to iterate and find solutions. Ability to work in a structured manner, including logically working through a project plan or defined set of steps. Fluent in English - both oral and written. BS or BA degree in math, computer sciences, accounting, statistics, finance, or related fields Ability to work remotely. TPIS is an equal opportunity employer (EEO Employer / Affirmative Action for Women / Disabled / Veterans). We comply with all federal, local, and state laws regarding non-discrimination. Monday to Friday - 8:00am - 5:00pm or 9:00am - 6:00pm
    $37k-56k yearly est. Auto-Apply 60d+ ago
  • Manager Associate Customer Care (US)

    Elevance Health

    Remote job in San Juan, PR

    A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Manager Associate Customer Care Location: This role requires associates to be in-office [3] days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace. When report to the office this position will be based at PR-San Juan, 654 Ave Munoz Rivera. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: This position will work an 8-hour from shift 7:00 am - 9:00 pm (EST) Monday to Friday. Additional hours may be necessary based on company needs. The Manager Associate Customer Care under general guidance and mentoring, provides oversight of a customer service unit. How you will make an impact. Primary duties may include, but are not limited to: * May be responsible for establishing department policies and procedures. * Audits to monitor efficiency and compliance with policies, prepares specialized reports, may be assigned to special project work consistent with the role and dictated by the needs of the business. * Hires, trains, coaches, counsels, and evaluates performance of direct reports. Minimum Requirements: * Requires BA/BS degree and a minimum of 5 years in a progressively complex customer service environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a proficiency level is preferred. Job Level: Manager Workshift: Job Family: CUS > Service Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $28k-45k yearly est. 6d ago
  • Reimbursement Coordinator

    Cardinal Health 4.4company rating

    Remote job in San Juan, PR

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + First point of contact on inbound calls and determines needs and handles accordingly. + Creates and completes accurate applications for enrollment with a sense of urgency. + Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database. + Conducts outbound correspondence when necessary to help support the needs of the patient and/or program. + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance. + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry. + Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information. + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance. + Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing. + Working alongside teammates to best support the needs of the patient population . + Follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted. + Track any payer/plan issues and report any changes, updates, or trends to management + Search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of the resolution within required timeframe agreed upon by the client + As needed conduct research associated with issues regarding the payer, physician's office, and pharmacy to resolve issues swiftly **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D), Medicaid & Commercial payer policies and guidelines for coverage, preferred + Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred + Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred + 1-2 years experience with Prior Authorization and Appeal submissions, preferred + Ability to work with high volume production teams with an emphasis on quality + Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities + Previous medical experience is preferred + Adaptable and Flexible, preferred + Self-Motivated and Dependable, preferred + Strong ability to problem solve, preferred + Bilingual is preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** + Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work a scheduled shift of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS:** **You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:** + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.** + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.40 per hour - $30.60 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.4-30.6 hourly 3d ago
  • Senior Mechanical Design & Analysis Engineer (Hybrid-Puerto Rico)

    RTX

    Remote job in San Antonio, PR

    Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. This position will sit at our Aguadilla, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered. This role is categorized as hybrid, with 3 days onsite and 2 days remote following the schedule assigned by the Manager. What YOU will do: Communicate technical topics and issues in a clear and concise manner to both technical peers as well as non-technical team members. Conduct and provide constructive feedback during peer reviews. Mentor and document knowledge to provide technical guidance to both members of own team and beyond. Work proactively and in a self-driven manner with an integrated product team (IPT) to manage project scope and budget, as well as identify risks and opportunities. Participate in and lead investigations into highly complex, open-ended tasks. Search for and identify root cause of issues. Create military compliant designs that incorporate custom machined/sheet metal parts with a selection of commercial off the shelf items as required. Perform structural analysis of aerospace components including static, dynamic, thermal, fatigue life, fracture mechanics predictions and damage tolerance analyses to ensure such requirements as sizing, strength, and dynamic load are met throughout the design life-cycle. Design new products and processes, and improves and maintains existing products. Investigates pertinent design factors such as cost, ease of manufacture, tolerancing, availability and compatibility of materials and equipment, interchangeability, maintainability, strength-weight efficiency, and contractual specification requirements. Create 3D product models, outlines, and layouts Support product design reviews and coordinate work with project, engineering, and manufacturing teams What YOU will learn: You will learn about our growing engineering team in Puerto Rico; What we do? Who we support? How we work? You will learn the technologies of today and tomorrow which we count on to maintain world leadership in the aerospace industry. You will learn why people enjoy and feel fulfilled by working in our industry. Qualifications you must have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience. Demonstrated professional experience communicating in English (verbal and written). U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer: Experience with finite element analysis software for structural and/or thermal considerations (NX NASTRAN, ANSYS tools, FlowTherm and/or ABAQUS FEA software) Experience with the calculation and documentation of modal analysis, internal stress loading, fatigue, and margins of safety. Background in analysis and design of commercial industry standards and military electronics packaging form factors, chassis design, and electromechanical applications. Experience with 3D CAD software (Solidworks, Creo, CATIA, NX, or similar) Direct experience with printed circuit board (PCB) designs. Can support tasks not directly mechanical such as component selection and layout to ensure mechanical environmental considerations are met. Practical experience in design and environmental mitigation for electronics packaging designs Can apply and interpret Geometric Dimensioning and Tolerancing (GD&T) per ASME Y14.5. Knowledge of military standards such as MIL-STD-810, RTCA DO-160, and MIL-STD-1472. Hands-on experience designing to meet and qualifying products for rugged environments. What We Offer Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds Participation in the Employee Scholar Program (ESP) Life insurance and disability coverage Employee Assistance Plan, including up to 8 free counseling sessions. And more! Learn More & Apply Now! Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Join our growing engineering team in Puerto Rico, where you will provide critical support to all Collins SBUs, working on exciting programs and projects ranging from the development of the next generation of advanced concept ejection seats to the latest technologies for the U.S. warfighter. WE ARE REDEFINING AEROSPACE. * Please consider the following role type definition as you apply for this role. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $63k-90k yearly est. Auto-Apply 60d ago
  • Customer Success

    Teaching.com 4.6company rating

    Remote job in San Juan, PR

    Full-Time in Puerto Rico Who You Are & What You'll Do We are looking for a highly motivated, tech-savvy, and organized customer service agent who thrives in fast-paced environments to facilitate better engagement for teachers and students. We need someone annoyed by unnecessarily verbose copy and poor grammar, capable of communicating through annotated screenshots, screen-recorded GIFs, and screencasts. Your natural desire is to help, and you seek to truly understand before responding. Skills & Background Exceptional written and verbal communication skills in English, particularly written (as a remote company, we value clear and concise communication across all departments) Experience providing customer service for software products Passionately learns the ins-and-outs of tools for maximal understanding and leverage Strategic thinker capable of creating user-friendly technical documentation, making feature suggestions and identifying business and product optimization opportunities Able to meet deadlines in a fast-paced quickly changing environment Approaches problem-solving proactively with strong decision-making skills Positive attitude and entrepreneurial spirit Bonus Points Experience working in the school system Compensation, Benefits & Perks $35-40k Fully-vested 401k with matching contributions Annual cash profit sharing Medical and dental benefits Flexible office hours Ongoing education assistance Flexible PTO Remote office hardware reimbursement Company-owned laptop Monthly meal adventure Annual company retreat Everyone at Teaching.com is empowered to move quickly, make decisions, and get things done so we can continue to make learning accessible to our growing community of more than 75 million students and teachers internationally. Join the fully-remote team at Teaching.com to create, develop, and deliver fun and engaging games for students and educators! Sorry, we will not transfer or sponsor visas. We are an Equal Opportunity Employer. We care deeply about the culture at Teaching.com and have put together a manifesto outlining our values, communication, and product management strategies. Prospective employees will learn a great deal about what it's like to work here by reviewing it.
    $35k-40k yearly 60d+ ago
  • Various (from Directors, Trainers, Teachers, and Child Care Assistants)

    Department of Homeland Security 4.5company rating

    Remote job in Bayamn, PR

    The USCG Community Services Command (CSC) is seeking top talent to support Coast Guard members, their families, and the broader community through exceptional retail, service, and business programs. The USCG Community Services Command (CSC) is seeking top talent to support Coast Guard members, their families, and the broader community through exceptional retail, service, and business programs. Overview Help Accepting applications Open & closing dates 04/02/2025 to 04/01/2026 Salary $50,000 to - $100,000 per year Varies Pay scale & grade NF 1 - 4 Locations Many vacancies in the following locations: Kodiak, AK Alameda, CA Petaluma, CA New London, CT Show morefewer locations (6) Washington, DC Hyannis, MA Provincetown, MA Cape May, NJ Aguadilla, PR Bayamon, PR Remote job No Telework eligible No Travel Required Occasional travel - may apply to support professional development training. Relocation expenses reimbursed Yes-may vary. Appointment type Permanent Work schedule Multiple Schedules - Positions range from Full time to part time and intermittent. Service Excepted Promotion potential 4 - Varies. NF-1, NF-2, NF-3, or NF-4: Full Performance Level Job family (Series) * 1702 Education And Training Technician Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No Announcement number DEST-12709642-25-CEB Control number 835175400 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Locations - Base Cape Cod: Cape Cod, MA; Base Alameda: Alameda, CA; Training Center Petaluma: Petaluma, CA; Training Center Cape May: Cape May, NJ; Base National Capital Region: Washington, DC; Base Kodiak: Kodiak, AK; Base San Juan: Bayamon, PR; Coast Guard Academy: New London, CT; and Base Borinquen: Aguadilla, PR. Duties Help Are you passionate about early childhood education? The Coast Guard Child Development Centers (CDCs) are hiring dedicated professionals for roles ranging from Directors, Trainers, Teachers and Child Care Assistants in our nationally accredited programs. Coast Guard provide a safe, nurturing, and engaging environment for children of our Military Families. Join our mission-driven team and make a meaningful impact. Explore openings at various locations by visiting shopcgx.com and clicking "Careers." Apply today and be part of something bigger! Responsibilities Plans and executes physical, cognitive, communicative, socioemotional, adaptive and age-appropriate early childcare developmental experiences with a variety of material for each child. Implements age-appropriate curriculum and activities. Helps establish a program environment that promotes positive child interactions with other children and adults. Interacts with children and youth using approved child guidance and development techniques. Interacts professionally with staff members, parents, and the command. Maintains program participation data and completing required daily reports. Requirements Help Conditions of employment Authorization to work in the United States. Ability to satisfactorily complete a Tier 1 background investigation, to include state checks, upon hiring and renew every 5 years. Civilian Medical Clearance is Examination is performed at baseline/preplacement and then every two years for every position type listed. Qualifications At the NF01 level: Child Care Assistant Developmental: Minimum: 1. High school diploma or GED certificate and must be at least 18 years of age. 2. Must be able to read, write and speak in English. 3. Ability to promote and foster effective working relationships with children, youth, and coworkers. 4. Possess and maintain the physical ability to lift and carry up to 45 pounds and over, sit and rise from the floor, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. At the NF02 level: Child Care Assistant: Minimum: 1. High school diploma or GED certificate. 2. Must be able to read, write and speak in English. 3. One year of general experience working with children in a group program with children and/or youth. 4. Possess and maintain the physical ability to lift and carry up to 45 pounds and over, sit and rise from the floor, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. Lead Child Care Assistant: Minimum: 1. High school diploma or GED certificate. 2. Must be able to read, write and speak in English. 3. One year of general experience working with children. working in a group program with children and/or youth. 4. Possess and maintain the physical ability to lift and carry up to 45 pounds and over, sit and rise from the floor, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. At the NF03 level: Child Care Teacher: Minimum: 1. Two year degree in Early Childhood Education (ECE), Child Development or related field of study, which can include Youth Recreation, Physical Education, Elementary Education, Secondary Education, Youth Development, Psychology, Social Work, Home Economics with an emphasis in Human Development, or other degrees as appropriate to include the Child Development Associate (CDA) and two years of experience. 2. Possess and maintain the physical ability to lift and carry up to 45 pounds, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. 3. Must be able to read, write and speak in English. Preferred (in addition to minimum): * A BA/BS degree in child development, early childhood education, home economics (early childhood emphasis), elementary education, special education or other degree appropriate to the position from an accredited college or Associate of Arts (AA) degree and at least 2 years' experience in child care or preschool environment. CDC Education Technician: Minimum: 1. Professional knowledge of the goals, principles, objectives, practices and theories of early childhood education acquired through formal education or a combination of education and experience equivalent to a major in child development or early childhood educational specialties. 2. Knowledge of child development norms, behaviors, growth and progress necessary to implement meaningful activities, 3. Assigned duties and responsibilities which promote a child's physical, social, emotional, creative and intellectual growth and development. 4. Possess and maintain the physical ability to lift and carry up to 45 pounds and over, sit and rise from the floor, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. 5. Valid Driver's license. CDC Assistant Director: Minimum: 1. Bachelor's degree in child development or early childhood education or a combination of education and experience -- courses equivalent to a major in education plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described in above. 2. Current certification in first aid and cardiopulmonary resuscitation is require. 3. Specialized experience in group childcare or other work that demonstrated the ability to: * Manage the operation of a childcare center. * Select, train, and supervise childcare and preschool employees, family child care providers, or other care- giving adults. * Develop and implement child development programs, including family day care programs, part-day preschool programs, and before and after school programs. * Work with individuals and groups to solve complex problems related to the care and education of children. 4. While most of the work is done in an office setting, the ability to bend and lift children and equipment (up to 45 pounds) is required when substituting in rooms. 5. A valid driver's license and the ability to drive an automobile is required. CDC Education Specialist: Minimum: 1. Professional knowledge of the goals, principles, objectives, practices and theories of early childhood education acquired through formal education or a combination of education and experience equivalent to a major in child development or early childhood educational specialties. 2. Knowledge of child development norms, behaviors, growth and progress necessary to implement meaningful activities, assigned duties and responsibilities which promote a child's physical, social, emotional, creative and intellectual growth and development. 3. Valid Driver's license. 4. Possess and maintain the physical ability to lift and carry up to 45 pounds and over, sit and rise from the floor, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. At the NF04 level: CDC Director: Minimum: 1.Bachelor's degree in child development or early childhood education or a combination of education and experience --courses equivalent to a major in education plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described in above. 2.Experience in managing an entire cycle of operation of an early childhood program, including budgeting; facility management; supply management; program development; implementation; selection, training, and supervision of personnel; and curriculum oversight. 3.Current certification in first aid and cardiopulmonary resuscitation is required. 4. Possess and maintain the physical ability to lift and carry up to 45 pounds, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. 5. A valid driver's license and the ability to drive an automobile is required. Training and Curriculum Specialist: Minimum: 1. Successful completion of a 4-year college or university degree with a major course of study directly related to child development, early childhood education or equivalent, OR Associate level (two-year) degree in early childhood education/child development, from an accredited college or university. Must include 12 semester hours covering children aged birth through 5 years and four years of experience in a child care setting in a program serving children aged birth through 5 years. 2. Possess and maintain the physical ability to lift and carry up to 45 pounds, walk, bend, and stoop and stand on a routine basis. Duties may involve working both indoors and outdoors. 3. Valid Driver's license. 4. Must have within 60 days of hire and maintain valid CPR/First Aid Certifications. Education High School Diploma or GED - please see for each position. Additional information PRIVACY ACT NOTICE Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations. Principal Purpose: To collect information needed to determine how well an applicant's education and work experience qualify them for the job they are applying for. Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding. Disclosure: Voluntary, however, failure to disclose requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320. Expand Hide additional information Benefits Help Review our benefits How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Additional Information on how you will be evaluated: Your resume/application must demonstrate the required experience/education. Experience refers to paid and unpaid experience, including volunteer work done through the National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social, committee, sports, internships). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and leadership experience that translates directly to paid employment. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. You MUST submit a resume or any other written format in English of your choice which clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans' preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor's name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You must also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Benefits Help Review our benefits Required documents Required Documents Help Varies dependent on position. May include resume, transcript or documentation to support any statuses claimed. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $21k-33k yearly est. 60d+ ago
  • Sales Representative

    ABC Legal Services 4.1company rating

    Remote job in San Juan, PR

    If you have B2B sales experience and are seeking a long-term career opportunity, you may have just found the perfect opportunity! Imagine promoting a service everyone in the industry needs and representing a product that is a market share leader-and the even better news is that there is more market share up for grabs. Sounds great, right? Keep reading… About ABC Legal Services: ABC Legal Service is proud to be the nation's trusted industry leader in legal services. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! Headquartered in Seattle, we are a team of 400+ employees with 12 offices nationwide in major markets such as Los Angeles, Dallas, Miami, Atlanta, Brooklyn, and Washington D.C. We've been successful in this unique business for nearly 50 years and continue to advance our technology and business processes to remain years ahead of what our competition can offer. Job Overview: We seek an Enterprise Sales Representative to represent our company's products and services. This opportunity is a hunter role to drive new business where you will be provided with resources and opportunities to set you up for success. As the first line of communication with prospects, you will seek new opportunities, outbound and inbound sales activities, close deals, and collaborate with colleagues in the onboarding and account management teams to ensure a positive customer experience. Key Responsibilities: Drive new B2B business and develop and maintain the sales pipeline Ability to move prospects along the sales cycle Qualifications: Documented success in sales with a minimum of 2 years work experience Strong verbal and written communication skills A motivated individual who possesses a sales mindset Enthusiasm for customers and desire to be part of a winning team Ability to work remotely from home with occasional travel opportunities Proficiency in Microsoft Office and HubSpot (or other CRM), with aptitude to learn new systems We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Medical, Dental, and Vision insurance PTO 10 paid holidays per year Referral program Work from home flexibility Starting Pay: $55,000 plus commission Schedule: Full-time, Monday through Friday, 8am to 5pm
    $55k yearly Auto-Apply 60d+ ago
  • CDQI Nurse Specialist - Part Time - Remote

    Datavant

    Remote job in San Juan, PR

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist, you will play a pivotal role in elevating the impact of our medical record documentation. You will conduct daily evaluations and engage in direct communication with providers to enhance documentation clarity, completeness, and overall medical record quality. By ensuring accurate and comprehensive physician documentation, you will be at the forefront of influencing the precision of code assignment, making a tangible difference in the accuracy of healthcare data. Join us in this critical role where your efforts will have a direct and meaningful impact on the quality and effectiveness of patient care. **What You Will Do:** + Conduct timely, accurate, and complete documentation reviews for selected inpatient records, addressing inadequate or conflicting documentation. + Collaborate with physicians and caregivers to ensure appropriate reimbursement and clinical severity for DRG-based payer patients. + Demonstrate understanding of complications, co-morbidities, severity of illness, risk of mortality, case mix index, secondary diagnoses, and procedure impact on DRG. + Improve coding specificity by educating physicians and caregivers on the importance of clear documentation throughout a patient's stay. + Follow AHA guidelines and coding clinics for accurate coding and required documentation to ensure compliance. + Query physicians regarding missing, unclear, or conflicting health record documentation to obtain necessary details. + Maintain daily production logs for evaluation, tracking cases reviewed, queries placed/responded, etc. + Perform follow-up reviews to confirm recorded points of clarification in the patient's medical record. + Ensure confidentiality of all files, documents, and records. + Meet or exceed production and quality metrics. **What You Need to Succeed:** + 3+ years of CDI experience + 3+ years of clinical experience in an academic medical center + Registered Nurse license, Bachelor's degree in Nursing + CCDS or CDIP certification required + Must pass a CDI skills competency assessment + Must be able to accommodate a min of 15 hours per week Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $40-$47 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $34k-39k yearly est. 38d ago
  • Supplier Quality Engineer

    Western Digital 4.4company rating

    Remote job in San Juan, PR

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Looking for qualified energetic person for opportunity within Western Digital Supplier Quality Engineering electronic component team. This job will allow the candidate to build relationships with internal and external customers, team members, design engineers, and commodity business management. + Develop in a technical environment addressing component manufacturing, reliability, and quality issues impacting WDC business + Perform supplier Quality on process and products + Provide technical assistance to other engineers and team **Qualifications** **REQUIRED:** + Bachelor's degree in **Electrical Engineering or Physics** + Data Analytics knowledge. Develop data pipelines, ensure data quality, and collaborate with senior engineers on technical solutions + Willing to travel when job requires **PREFERRED:** + Multiple years (3-7) of experience in electrical component company or electronics industry + Experiences with semiconductor manufacturing, semiconductor process engineering, quality engineering, or electrical devices/ICs design engineering + Failure analysis for electrical devices, semiconductor + Attended classes or seminars in semiconductor physics, design, process, or test **SKILLS:** + Analytical skills, problem-solving + Experience in data analysis tools such as Power BI, Spotfire, SQL, Python, Tableau, Excel + Fluent in communicating in English + Collaboration with teams **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 2/7/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application \#LI-RR1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $62k-76k yearly est. 14d ago
  • Work at home Data Entry Clerk - Part Time

    Towardjobs

    Remote job in San Juan, PR

    Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Work from Home & Part-time We are presently looking for on-line support in our work at home Panelist Program. This is a legit opportunity for someone who takes pleasure in sharing point of views concerning products, services and also trends in todays market area. As a Team Member, you will certainly be doing numerous work such as online data entry, performing e-mail response, reviews, studies and also various other online jobs. This work at home work opportunity is extremely rewarding and will certainly help shape the marketplace and affect brand-new products coming to market. In some cases you will even get to see items before the general public and even take part in evaluating them online. Entry Level Abilities - Strong outgoing personality with remarkable communication skills and also great work principles.- Data entry and also strong organizational abilities.- Effective listening and analytical abilities, as well as the ability to summarize info as well as offer services.- Experience with computer and have at the very least a typical working degree typing capacity.- You need to be professional and positive and also possess a high degree of self-motivation as well as have the capability to function independently in your job.- Outstanding time management and also administrative abilities with a keen focus to detail.- Other Needs: This is an online work from home position, so you will certainly be required to have the following:- Excellent Operating Entry Level. Personal Pc, less than 4 years old.- Legitimate high-speed net access.- Full-time & Part-time telemarketing position jobs. APPLY AT : *********************************************** Apply: We welcome you to apply if you are the sort of person that is self-motivated and comfortable working on your own at home, appreciate such job as e-mail customer service, data entry and review products, then you are the person we are trying to find. Data entry agents come from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, receptionist, call facility, part-time, retail. APPLY AT : ***********************************************
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Senior Workforce Management Professional

    Centerwell

    Remote job in San Juan, PR

    **Become a part of our caring community and help us put health first** The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Senior Workforce Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Forecasting Analyst plays a pivotal role in shaping strategic workforce planning through advanced forecasting methodologies, comprehensive data analysis, and insightful consultation. This position is responsible for overseeing and refining staffing forecasts, optimizing resource allocation for contact center and back-office operations, and driving continuous improvement in workforce management practices. The Senior Analyst will collaborate with operational leadership, provide strategic insights, lead forecasting projects, and mentor junior team members. **Key Responsibilities** + Develop and refine sophisticated short-term and long-term forecasting models for multiple contact centers, including complex contact types and multi-channel interactions. + Lead the creation and presentation of detailed weekly-level forecasts encompassing key operational metrics, such as Average Handle Time (AHT), shrinkage, attrition, and occupancy. + Perform in-depth statistical analysis, continuously refining forecasting methodologies and predictive analytics to optimize resource planning accuracy. + Provide strategic guidance and collaborate with cross-functional teams to align hiring and staffing plans with organizational goals and budgetary constraints. + Proactively assess and communicate the impacts of business initiatives, recommending data-driven strategies for operational improvements and efficiency. + Manage the development, implementation, and ongoing evaluation of annual workforce plans, ensuring alignment with the organization's financial and operational objectives. + Lead weekly and monthly strategic meetings with senior stakeholders, presenting forecast outcomes, insights, and actionable recommendations relative to all hiring and staffing plans. + Lead strategic meetings focused on hiring and staffing, in alignment with HR operations and training initiatives. + Act as the primary liaison for forecasting-related issues, ensuring alignment across scheduling, intraday operations, and senior management. + Conduct weekly forecasting for staffing needs based on projected script volume, not solely financial targets, ensuring accuracy and agility in planning. + Track and analyze attrition trends to proactively identify potential staffing gaps and make timely recommendations for adjustments. + Identify operational hurdles impacting hiring or staffing capacity and escalate to Operations leadership for resolution. + Monitor budget alignment and flag any deviations from staffing forecasts compared to financial expectations, particularly in relation to prescription volume trends. + Collaborate with cross-functional teams to ensure forecasts are aligned with actual script demand and evolving business needs + Provide mentorship, training, and guidance to forecasting analysts, fostering professional growth and enhancing team capabilities. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree or minimum of 5 or more years in workforce forecasting or scheduling. + Comprehensive knowledge of Microsoft Word, PowerPoint and Advanced knowledge using Excel. + Advanced proficiency in Workforce Management tools such as Verint, Genesys, IEX or similar platforms. + Excellent written and oral communication skills + Strong analysis, critical thinking, and analytical problem solving skills + Ability to handle multiple tasks and deadlines with attention to detail + Must be passionate about contributing to an organization focused on continuously improving consumer experiences + Demonstrated expertise in advanced forecasting methodologies, scenario analysis, and predictive modeling. + Proven ability to effectively communicate complex concepts through presentations and reports tailored for senior leadership. + Strong leadership qualities, with demonstrated experience in mentoring team members and managing complex forecasting projects. **Additional Skills & Competencies** + Exceptional analytical, strategic-thinking, and problem-solving abilities. + Superior interpersonal and communication skills, capable of influencing stakeholders at all organizational levels. + Demonstrated ability to prioritize and manage multiple high-impact projects simultaneously. + Strong business acumen with a clear understanding of operational and financial implications of forecasting decisions. **Preferred Qualifications** + Advanced Degree in business analytics, statistics, or related field preferred. + 7-10 years overall Workforce Management experience preferred. + experience with SQL, Tableau, or other analytics tools preferred. **Workstyle:** Remote **Location:** United States **Schedule:** Typically, Monday through Friday 9:00 AM - 5:00 PM Eastern Time with flexibility to meet business needs. **Additional Information** **Interview Format** As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Work at Home Guidance** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **SSN Alert** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-17-2025 **About us** About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $71.1k-97.8k yearly Easy Apply 10d ago
  • Record Retriever

    Rob Levine Legal Solutions

    Remote job in San Juan, PR

    We are hiring for our Records Department. This is an entry-level position in which you must show great attention to detail and possess strong phone and computer skills. The position requires a heavy emphasis on the phone with medical providers, great organizational skills are a must! We are seeking bilingual (Spanish and English) speakers. The company will provide in-depth training to the right candidates. We are here to help you succeed and will reward you as you grow within our team! This position is fully remote. Please submit your resume in English. Responsibilities Requesting and collecting medical records and bills from health care providers, such as a Physician's office or hospital. Following up on the request sent weekly. Once received, perform data entry services to place the relevant information in a secure database. Manage large amounts of incoming and outbound calls. Identify and assess customers' needs to archive satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints and provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution. Follow communication procedures, guidelines, and policies. Qualifications Proficiency in Microsoft Office and Adobe Great grammar and speaking skills Medical record review experience (preferred) Strong communication skills with the ability to interpret data Please send your resume in English Critical thinking/ problem solving
    $23k-27k yearly est. Auto-Apply 60d+ ago
  • OEM Sales Manager

    Copeland 3.9company rating

    Remote job in San Juan, PR

    **About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Job Description** The OEM Sales Manager is a key member of the Commercial Cold Chain Sales team. In this role, you will develop, collaborate, and complete sales strategies across multiple channels in collaboration with our End User and Aftermarket Sales Teams. The OEM Sales Manager's primary role within Copeland Cold Chain is to deliver sales growth through leadership and the execution of a strategic sales plan. You will direct the work and strategy for several Account Executives who lead the sales effort for the Copeland Cold Chain to several OEM customers. The ideal candidate will manage communications both internally and externally to ensure alignment. **As an OEM Sales Manager you will:** + Drive year over year sales territory growth. + Develop and drive strategies for refrigeration customers to lower GWP refrigerants (CO2, R290, A2L) solutions + Define, build and nurture relationships with key decision makers at all customers in the territory + Identify and define customer growth strategies then design and drive account-specific strategies to align with customer needs. + Own complete accountability for delivering and maintaining territory sales and account business plans + Drive recognition and closure of opportunities for cross-business products (compression, controls, enterprise services) to increase recurring revenue + Monthly participation in forecast process and updating + Monthly participation in our business opportunity management/pipeline process + Develop key relationships with Customer Engineering, Marketing, Supply Chain, etc. Manage customer profile, contacts, and opportunity funnel within Salesforce CRM platform **Required** **Educatio** **n, Experience, & Skills** **:** + Bachelor's degree in a business related or technical field + Proven Sales Record + Minimum of ten years advancement in selling and management + Proven experience in managing from classic sales to consultative solutions selling. + Proven experience in sales team development and organizational change. + Strong communication skills and the ability to connect with both lower-level technical decision makers and executive level financial decision makers. + Proficiency in MS Word, Excel and PowerPoint is required + Legal authorization to work in the United States - Sponsorship will not be provided for this position. **Preferred Education, Experience, & Skills:** + MBA + Management experience in Refrigeration, HVAC or Controls Technology **Remote Work Arrangement: ** This role is fully remote, working out of regional home office with 60% travel required. A typical week consists of customer visits across multiple cities, hotels & rental cars. As a remote colleague, you may be required to travel to Copeland sites regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $140,000-$160,000 annually+ applicable bonuses, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. \#LI-KP1 \#LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
    $140k-160k yearly 60d+ ago
  • Sr Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Remote job in San Juan, PR

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_Responsibilities_** + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Support team with call overflow and intake when needed + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 1d ago
  • Customer Support Associate

    Cegsoft

    Remote job in San Juan, PR

    Job Description NOTE: ONLY FOR PUERTO RICO CANDIDATES. We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology. We are proud creators of: Expert Tax - tax preparation software for accountants in Puerto Rico Taxmania - tax preparation software for citizens of Puerto Rico Edi - a document management software to modernize the digital office Follow It - case management software We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction. Our company values ground us and guide us: Passion Innovation Playfulness Honesty Customer Satisfaction Growth Discernment If you are passionate about delivering outstanding customer support and would love to work in a fun, team-oriented, and creative environment, we are looking for YOU!" What will you do? Respond to customer inquiries with our customer service platforms providing accurate and empathetic support. Assist in resolving cases related to tax filing, calculations, form validations, or program configuration. Explain tax concepts to clients in simple and professional terms, ensuring clarity and trust. Maintain documentation and follow-up for each case to ensure timely and consistent communication. Identify and document recurring tax or system-related issues, collaborating with QA and Product for validation. Participate in pre-release testing and validation of new features or tax updates. Collaborate with the Tax Compliance team to verify calculations, XML generation, and regulatory consistency. Contribute feedback that enhances product usability and tax accuracy. Review and validate AI-generated responses to ensure accuracy, tone, and compliance. Contribute to the creation or improvement of help center articles and internal guides. Provide insights and recommendations to improve AI performance and client experience. Our candidate must: Be available on a full-time basis, from Monday to Friday 9:00am-6:00pm. Be available to work from home and in San Juan. 1-2 years of experience in customer service, accounting, or software support. Familiarity with software systems and troubleshooting processes. Proficiency with CRM system and other customer management tools. Associate's or Bachelor in Business Administration (BBA), or related fields Nice to have: Analytical mindset with curiosity. Empathy and strong customer communication. Team collaboration and adaptability. Organizational and documentation discipline. Positive and professional attitude toward challenges. Proficient analytical, documentation, and communication skills preferred (Spanish and English). Basic understanding of tax preparation concepts and Puerto Rico tax forms (e.g., **************PR, 1040SS, etc.). What's in it for you? A very valuable experience on a friendly, flexible and collaborative environment. The opportunity to work with high level professionals in the software industry. Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more! If you believe you can add value to our team, we want to meet YOU! At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
    $17k-29k yearly est. 14d ago

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