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Operations Manager jobs at Velociti - 1307 jobs

  • District Manager - Janitorial Services

    Velociti Services 3.8company rating

    Operations manager job at Velociti

    The District Manager is responsible for overseeing janitorial operations across multiple client locations within a defined district, managing a workforce of 150+ employees. This leader ensures consistent, high-quality service delivery, builds strong client partnerships, and drives operational excellence across a large, multi-site portfolio. The role is accountable for maintaining cleanliness standards, enforcing safety and compliance, managing staffing needs, and meeting budgetary goals. Key Responsibilities: Operational Oversight: Direct janitorial operations for multiple accounts, ensuring service consistency, cleanliness standards, and client satisfaction across a high-volume portfolio. Client Management: Serve as the primary liaison for clients, addressing service concerns, conducting walkthroughs, and strengthening relationships at all levels. Team Leadership: Manage, coach, and support a team of Area Managers, Supervisors, and 150+ frontline staff. Foster a culture of accountability, safety, and performance. Staffing & Training: Oversee hiring, onboarding, scheduling, and training programs to ensure accounts are fully staffed with capable, service-minded teams. Quality Control: Conduct inspections and audits to verify compliance with contracts, company standards, and safety protocols. Budget & Cost Control: Manage labor and supply costs, oversee district financial performance, and implement cost-saving initiatives while maintaining service excellence. Compliance & Safety: Enforce OSHA regulations, company policies, and site-specific safety protocols. Drive a proactive safety culture across all sites. Reporting & Documentation: Provide accurate operational reporting, payroll approvals, incident documentation, and client updates in a timely manner. New Account Support: Lead onboarding for new accounts, including site setup, staffing, and service launch. Qualifications: High school diploma or equivalent required; Bachelor's degree in Business, Facilities Management, or related field preferred. 5+ years of progressive leadership experience managing 100+ locations and 150+ employees in janitorial or facilities services. Proven ability to manage large, dispersed teams and multiple client accounts simultaneously. Strong organizational and time management skills with a hands-on, service-oriented leadership style. Excellent communication and interpersonal skills with the ability to resolve client and employee concerns effectively. Valid driver's license and ability to travel regularly within the district. Key Competencies: Large-Scale Team Leadership & Development Multi-Site Client Relationship Management Operational Execution at Scale Quality Assurance & Compliance Budget & Financial Management Safety & Risk Management Strategic Problem Solving & Initiative Benefits: Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members: Company-Provided Benefits (Full-Time, 30+ Hours per Week) Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Short-Term Disability Insurance Voluntary Benefits: Medical and Dental Insurance Additional Life and AD&D Insurance Supplemental Short-Term Disability Insurance Long-Term Disability Insurance Hospital Indemnity, Accident, and Critical Illness Insurance Retirement: 401(k) Retirement Plan available for all team members Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $68k-119k yearly est. 1d ago
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  • Hospital Dining Operations Manager

    Sodexo 4.5company rating

    Pottsville, PA jobs

    Bring Your Dining Leadership Skills into Healthcare Sodexo is seeking a Hospital Dining Operations Manager to lead day-to-day dining operations at Lehigh Valley Hospital-Schuylkill South in Pottsville, Pennsylvania. This role is ideal for a hands-on leader with experience in healthcare, hospital, senior living, or high-volume dining operations, including restaurant or general management backgrounds. The Dining Operations Manager will oversee a small, close-knit team of approximately 6 FTEs, ensuring high-quality service, operational efficiency, and compliance with food safety and regulatory standards. Why Sodexo? At Sodexo, we believe that quality of life starts with quality care. Join a team where your leadership directly supports patient experience, operational excellence, and meaningful community impact. What You'll Do: Provide oversight of day-to-day food service operations. Deliver high-quality food service that meets patient, staff, and visitor expectations. Achieve company and client financial targets and goals. Develop and maintain strong client and customer relationships. Create and execute strategic plans to drive operational excellence. Foster a positive work environment that supports employee engagement and performance. Ensure Sodexo standards, safety, and sanitation requirements are consistently met. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: A proven track record of leadership and supervisory experience, with the ability to work collaboratively. Culinary production experience and a strong background in safety and sanitation compliance. Ability to manage multiple priorities and adapt to changing needs. Excellent professional communication skills and a passion for delivering outstanding customer service. Strong organizational skills with the ability to prioritize tasks and take on additional responsibilities as needed. Proficiency in computer applications and experience with report management. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
    $69k-109k yearly est. Auto-Apply 4d ago
  • Vice President Operations

    All Flex Solutions 3.6company rating

    Bloomington, MN jobs

    The Vice President (VP) of Operations & Supply Chain will deploy the manufacturing operations, facilities, logistics, and supply chain strategy to support company growth. This executive will serve as a key member of the All Flex Solutions leadership team, reporting to the Chief Executive Officer (CEO). All Flex Solutions is a Granite Company, sharing the Granite Partners objective of 100-year sustainability. This is a fantastic opportunity for a leader who appreciates and embraces the entrepreneurial environment surrounding All Flex Solutions as well as the benefits and support of being a Granite Company. The VP of Operations & Supply Chain will collaborate with other leaders throughout the Granite community and serve as a member of the Lean & Operations Affinity and the Sustainability Affinity. The Position Reporting to the CEO, the successful candidate will be charged with planning, directing, and controlling the company's operations activities across four manufacturing plants in Northfield and Bloomington, Minnesota, to ensure a high performing organization that safely delivers low cost, high quality, consistent products. Operational excellence through the use of contemporary lean manufacturing and global supply chain management concepts is a critical focus area of the position. The VP of Operations & Supply Chain is a key position for the All Flex team, responsible for leading a world-class manufacturing approach that optimizes employee safety, customer satisfaction, quality, efficiency, employee relations, and performance measures. This individual will work collaboratively with other functions to align operational capabilities with short- and long-term customer needs in a growing market. The VP of Operations & Supply Chain is responsible for manufacturing, supply chain, facilities, and Environmental Health and Safety (EHS) with a continuous focus on improvement and efficiency. This position requires a strong, interactive leader who is fully competent in manufacturing systems and processes - from purchasing materials to forecasting to producing components and final assemblies to specific customer requirements. The role works closely with Engineering and Quality to drive manufacturing, facilities, and product improvements. The Operations team includes Plant Management, Supply Chain Management, EHS, and Continuous Improvement functions. The Operations team contributes to the overall success of the business by ensuring operational efficiency, compliance with regulations, a safe working environment, and a commitment to continuous improvement. Major elements of the VP of Operations & Supply Chain's responsibilities are to: Lead operations strategy and planning. Provide specific leadership and expertise for manufacturing, supply chain, facilities, and logistics-related objectives, including capacity planning, scheduling, and on-time delivery. Provide strategic and tactical guidance to ensure world-class supply chain operations that support forecasted and targeted sales growth, reduce operating costs, and ensure customer service needs are met or exceeded. Develop and implement a capital spending plan to achieve targeted growth, process improvements, lean initiatives, and cost savings in addition to addressing current maintenance and growth. Work with Engineering to enhance and maintain organizational focus on lean manufacturing efforts to ensure implementation of world-class technologies and practices. Assist and support new product development for design for manufacturability. Lead the Facilities & Maintenance team to ensure the existing plants and equipment run optimally and future growth is supported through plant and equipment expansions. Ensure that the Operations and Supply Chain departments are staffed with highly motivated, trained, and skilled professionals who contribute to the company's overall mission. Maintain effective working relationships with employees, at all levels and across all functions of the organization, as well as customers and suppliers. Promote diversity and inclusion to achieve innovative results through collaboration. Partner with HR to enable employee training and development programs that ensure that operations and supply chain teams are equipped with the latest skills, knowledge, and best practices, fostering a culture of continuous improvement, engagement, and retention, while maintaining high standards of performance. Lead and manage the Operations and Supply Chain teams through effective coaching, mentoring, and performance management, setting clear goals and expectations, providing regular feedback, and fostering a supportive environment that promotes professional growth and high performance. Maintain current certifications and compliance: AS9100, ISO 9001, MIL-PRF-31032/3 & MIL-PRF 31032/4, ITAR\JCP registered, RoHS compliance. Candidate Profile The VP of Operations & Supply Chain must be a proven, highly effective leader with well-honed business skills and a history of leading operations in a growing business. This key position requires a minimum of 10 years of operations and manufacturing leadership experience in a job shop manufacturing environment. The VP of Operations & Supply Chain must possess an understanding and passion for developing people, and a preferred candidate will possess an understanding of medical and defense industry standards for how PCBA interconnect flex circuits and Thermofoil heating solutions are produced. An undergraduate degree, ideally with a technical or business management focus is required; an advanced degree is desired. Qualified candidates will possess a strong operations and manufacturing background with a broad understanding of customer relations, product specifications, and market conditions that affect competitiveness when dealing with engineered products. Experience managing production in compliance within a Quality Management System, with certifications (QMAS, ISO, NadCap, IPC, etc.) and a proven track record of leading Lean manufacturing improvements, implementing and sustaining 5S, Six Sigma, Theory of Constraints (TOC), and Cell Manufacturing. Prior management experience is desired, as is a track record of achieving superior growth and profitability results within an industry. Exceptional leadership skills are essential, characterized by a drive to succeed through staff development. NetSuite (or broad ERP) experience is a significant plus, along with a proven ability to manage resources and schedules within the system. Additional qualifications include: Solid analytical and strategic skills in terms of operations strategy planning and implementation with the ability to lay out a long-term vision for the operation and to manage and implement to that vision and modify direction along the way as required. Strong knowledge of today's best practices in manufacturing, including lean manufacturing techniques. Demonstrated success implementing continuous improvement concepts. Experience in or demonstrated knowledge of supply chain functions from procurement (including international sourcing) to distribution is required, particularly the ability to reduce costs, improve customer service, and integrate processes across functional areas. Experience using ERP software and other analytical tools in a manufacturing environment; NetSuite experience is highly desirable. An understanding of manufacturing standard cost systems. A proven ability to drive a proactive safety culture. A track record of motivating and leading production teams of 300+ through a team of managers and supervisors. An understanding of quality systems and best practices for implementation; ISO 9001 experience is a plus. Additionally, this individual must have the capacity to collaborate with other leaders within All Flex and Granite Partners, taking advantage of resources throughout the organization and becoming an integral part of the overall team and serving the organization as a whole. Location All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The VP of Operations & Supply Chain will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield and travelling for industry and customer contacts. Compensation & Benefits We offer a competitive base salary in the $200,000 to $250,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program. Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
    $200k-250k yearly 2d ago
  • Director of Operations

    IDR, Inc. 4.3company rating

    Columbus, GA jobs

    IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment. Position Overview for the Director of Operations: Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies Work closely with the management team to lead the organization towards reaching goals Manage the office calendar and schedule client meetings and court appearances Coordinate and track case files and key performance indicators throughout the firm Oversee daily operations across intake, case management, litigation support, and billing processes Requirements for the Director of Operations: Bachelor's degree in Business Administration, Management, or related field 5+ years of progressive operations leadership experience Ability to work five days a week in Columbus, GA office Proven success managing teams across multiple functions Proficiency with standard technology platforms or CRM systems What's in it for you? Performance-based bonuses Comprehensive health, dental, vision insurance 401(k) with company match Generous PTO and professional development support Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
    $97k-159k yearly est. 2d ago
  • Restaurant Operations Manager

    Waffle House, Inc. 3.7company rating

    Birmingham, AL jobs

    Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $65,000 to $85,000. District Managers range from $85,000 to $115,000. Division Managers incomes range from $115,000 to $145,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $17,500 stock option on your hire date. $70,500 stock option upon District Manager promotion. $87,000 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume to ************************ for consideration. Seniority Level Mid-Senior level Industry Hospitality Employment Type Full-time Job Functions Management General Business Customer Service Skills Customer Service Budgeting Management People Management Business Planning Leadership Stock Options Please send your resume to ************************ for immediate consideration.
    $115k-145k yearly 3d ago
  • Restaurant Operations Manager

    Waffle House, Inc. 3.7company rating

    Columbia, MO jobs

    Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $63,000 to $80,000. District Managers range from $83,000 to $113,000. Division Managers incomes range from $109,000 to $138,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $17,500 stock option on your hire date. $70,500 stock option upon District Manager promotion. $87,000 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration. Seniority Level Mid-Senior level Industry Hospitality Restaurants Employment Type Full-time Job Functions General Business Management Human Resources Skills Sales Restaurant Management Customer Service Operations People Management
    $109k-138k yearly 2d ago
  • Vice President of Operations - Commercial Real Estate

    MacDonald & Company 4.1company rating

    Charlotte, NC jobs

    Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant commercial real estate exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
    $111k-185k yearly est. 4d ago
  • Service Manager

    Hai Robotics 4.0company rating

    Atlanta, GA jobs

    The Service Manager ensures the delivery of high-quality, reliable customer support operations. This role oversees daily service performance, ensures SLA adherence, and drives continuous improvement through root cause elimination, process optimization, and operational excellence. Key Responsibilities Oversee daily support operations, ensuring service levels and customer expectations are consistently met. Monitor KPIs such as response time, resolution time, backlog, and CSAT; act on trends and exceptions. Develop, document, and enforce standard operating procedures (SOPs) and escalation paths. Partner with the Project Manager to implement process improvements and automation initiatives. Collaborate with the Account Managers to address customer feedback and strengthen service performance. Coach and develop team leads and senior support staff to improve productivity and service quality. Conduct service reviews and performance reporting for leadership and key customers. Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in customer support/service delivery, including 2+ years in a leadership capacity. Strong grasp of service management frameworks (ITIL, Lean, etc.). Proven track record in driving process improvement and operational excellence. Excellent analytical, coaching, and communication skills. Proficiency with service management tools (Zendesk, ServiceNow, or equivalent).
    $50k-66k yearly est. 5d ago
  • Director, Customer Success Majors

    Taser Self-Defense 4.5company rating

    Seattle, WA jobs

    Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Director of Customer Success is accountable for delivering measurable outcomes, long-term partnerships, and scalable success across Axon's most complex and mission-critical customers. You lead through influence, clarity, and ownership-setting direction for both customers and internal teams while holding a high bar for execution. This role requires deep customer empathy, strong judgment, and the ability to operate in ambiguity. You will guide customers through operational change, mentor Customer Success Managers at various levels within the team, and serve as a senior voice of the customer to shape Axon's products, services, and strategy. You don't manage accounts-you own outcomes. What You'll Do Reports to: VP, Customer Success Travel: 25-35% Lead with Ownership & Accountability Own the health, outcomes, and retention of a portfolio of strategic enterprise customers. Set clear success criteria tied to adoption, operational impact, and long-term value. Make decisions with a bias for action while maintaining disciplined follow-through. Step in decisively during moments of risk, ambiguity, or escalation. Build Trusted Executive Partnerships Establish and maintain executive-level relationships with agency leadership, command staff, and senior stakeholders. Lead executive business reviews focused on outcomes, ROI, and continuous improvement-not status updates. Act as a trusted advisor, helping customers navigate organizational change and technology adoption. Develop & Lead High-Performing Teams Lead, coach, and develop a team of Customer Success Managers supporting enterprise customers. Set expectations, success metrics, and accountability aligned to Axon's customer-first culture. Create clarity and focus for your team in fast-moving, high-stakes environments. Model strong judgment, collaboration, and ownership. Drive Adoption & Measurable Impact Ensure customers fully understand deployment scope, timelines, and success criteria. Oversee customer success plans that drive adoption, training effectiveness, and operational outcomes. Leverage data and insights to track usage, engagement, and impact across accounts. Partner with Marketing and Training teams to scale customer education and enablement. Operate Cross-Functionally with Influence Serve as the senior connector between Customer Success, Sales, Professional Services, Support, Product, and Legal. Ensure Professional Services and Support efforts align to broader customer goals-not just delivery milestones. Advocate for customers internally while balancing scalability and long-term product strategy. Influence product roadmap and service improvements through clear, actionable customer insights. Anticipate Risk & Lead Escalations Proactively identify early warning signs of friction, disengagement, or adoption risk. Own and lead critical escalations, aligning internal teams and driving resolution. Ensure smooth transitions from deployment to adoption and long-term success. Enable Growth Through Value Prepare accounts for successful renewals by clearly demonstrating outcomes and ROI. Partner with Sales to identify expansion opportunities aligned to customer goals. Support growth conversations through insight and credibility-without carrying a direct quota. Champion the Voice of the Customer Collect, synthesize, and elevate customer feedback across product, services, and support. Represent the customer perspective in internal leadership discussions. Translate feedback into action that improves customer experience and product outcomes. What You Bring Bachelor's degree or equivalent experience. 8+ years in customer-facing roles, with 5+ years supporting enterprise or strategic customers. 3+ years of people leadership experience, including coaching and performance management. Proven ability to lead complex, multi-stakeholder customer relationships at the executive level. Strong operational, project management, and prioritization skills. Experience using data to drive adoption, retention, and measurable customer outcomes. Demonstrated ability to influence cross-functional teams without direct authority. Exceptional executive communication and presentation skills. Sound judgment, resilience, and effectiveness in high-pressure, ambiguous situations. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 142,500 in the lowest geographic market and USD 228,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ****************************** Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************************************************** Base Pay Range$163,875-$262,200 USD Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
    $163.9k-262.2k yearly Auto-Apply 7d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Raleigh, NC jobs

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 60d+ ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Raleigh, NC jobs

    Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 3d ago
  • Director, Pricing Operations

    Okta 4.3company rating

    Bellevue, WA jobs

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Director, Pricing Operations Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long-term vision, lead and grow a high-performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion. You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high-level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go-to-market teams are fully equipped to handle increasingly complex product portfolios. What you'll be doing As the leader of the Pricing Operations function, your responsibilities include: Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company. Lead high-level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness. Drive enterprise-wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting. Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models. Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content. Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross-functional stakeholders. Act as the primary authority on pricing architecture, product configuration, and go-to-market operational processes. What you'll bring The ideal candidate is a "dot-connector" who thrives in a fast-paced environment and possesses the following: Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field. 10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment. 5+ years of specialized experience in Pricing Operations or Pricing Strategy, including experience leading teams. Proven track record of building and managing high-performing teams and driving complex, cross-functional execution at scale. Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes. Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization. A learner mentality combined with an owner mindset-someone who is action-oriented and driven by outcomes. #LI-CM2 #LI-hybrid P24404_3324079 Okta's Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company's actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It's our expectation that our managers and leaders embody these core competencies: Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Develops Talent: Developing people to meet both their career goals and the organization's goals. Drives Results: Consistently achieving results, even under tough circumstances. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $197,000-$295,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$176,000-$264,000 USD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! ************************************** Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
    $197k-295k yearly Auto-Apply 7d ago
  • Director, Pricing Operations

    Okta 4.3company rating

    Bellevue, WA jobs

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Director, Pricing Operations Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long-term vision, lead and grow a high-performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion. You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high-level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go-to-market teams are fully equipped to handle increasingly complex product portfolios. What you'll be doing As the leader of the Pricing Operations function, your responsibilities include: * Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company. * Lead high-level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness. * Drive enterprise-wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting. * Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models. * Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content. * Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross-functional stakeholders. * Act as the primary authority on pricing architecture, product configuration, and go-to-market operational processes. What you'll bring * The ideal candidate is a "dot-connector" who thrives in a fast-paced environment and possesses the following: * Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field. * 10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment. * 5+ years of specialized experience in Pricing Operations or Pricing Strategy, including experience leading teams. * Proven track record of building and managing high-performing teams and driving complex, cross-functional execution at scale. * Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes. * Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization. * A learner mentality combined with an owner mindset-someone who is action-oriented and driven by outcomes. #LI-CM2 #LI-hybrid P24404_3324079 Okta's Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company's actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It's our expectation that our managers and leaders embody these core competencies: * Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. * Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. * Develops Talent: Developing people to meet both their career goals and the organization's goals. * Drives Results: Consistently achieving results, even under tough circumstances. * Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $197,000-$295,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$176,000-$264,000 USD What you can look forward to as a Full-Time Okta employee! * Amazing Benefits * Making Social Impact * Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! ************************************** Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ********************************************* U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ****************** Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at *************************** How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: * Alcohol or other substance use disorder (not currently using drugs illegally) * Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS * Blind or low vision * Cancer (past or present) * Cardiovascular or heart disease * Celiac disease * Cerebral palsy * Deaf or serious difficulty hearing * Diabetes * Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders * Epilepsy or other seizure disorder * Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome * Intellectual or developmental disability * Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD * Missing limbs or partially missing limbs * Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports * Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) * Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities * Partial or complete paralysis (any cause) * Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema * Short stature (dwarfism) * Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
    $197k-295k yearly 7d ago
  • Logistics Operations Manager

    Faith Technologies 4.0company rating

    Phoenix, AZ jobs

    You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care. The Logistics Operation Manager role utilizes their vast experience in Logistics to optimize logistics operations across multiple construction sites in the Southeast, Midwest, and Central regions. This is a hands-on leader with a deep understanding of logistics, supply chain management, and construction operations. They work closely with field logistics teams, internal and external stakeholders, and senior management to ensure the smooth execution of logistics operations, providing strategic oversight and identifying opportunities for improvement in efficiency. MINIMUM REQUIREMENTS Education: High school diploma or GED equivalent. Experience: Minimum of 7 years of logistics operations experience, with at least 5 years in a management role overseeing logistics or supply chain operations. Proven experience in managing logistics for large-scale projects, preferably in the construction industry. Travel: Up to 75% Work Schedule: This position works between the hours of 7 am and 5 pm, Monday through Friday. KEY RESPONSIBILITIES Logistics Site Planning and Execution: Work with field logistics teams to implement site-specific logistics plans to support large-scale construction operations. Ensure efficient execution of logistics processes on-site, coordinating with both internal and external stakeholders. Operational Audits & Process Improvement: Conduct audits, time studies, and process mapping of on-site logistics operations to identify bottlenecks, inefficiencies, and opportunities for improvement. Drive continuous improvement efforts to optimize supply chain operations. Reporting & Data Collection: Regularly gather, analyze, and report on logistics data and operational performance. Provide actionable insights and recommendations for operational improvements and cost savings. Stakeholder Communication: Communicate regularly with internal and external logistics partners, reporting on the performance of logistics operations, key metrics, and issues requiring attention. Build and maintain trust with stakeholders at all levels of the organization. Pre-Job Planning & Forecasting: Participate in pre-job planning sessions, including site logistics planning, personnel resource forecasting, and coordinating logistics support for upcoming projects. Logistics Support for Large-Scale Projects: Oversee logistics operations for multiple large-scale construction projects, ensuring timely and efficient delivery of materials, equipment, and resources. Provide leadership and support to field teams to overcome any logistical challenges. Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. How Does FTI Give YOU the Chance to Thrive? If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future. Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.
    $56k-81k yearly est. Auto-Apply 60d+ ago
  • Event Operations Warehouse Manager

    Leap Event Technology 4.4company rating

    Pittsburgh, PA jobs

    Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. The Event Operations Warehouse Manager is responsible for leading all warehouse-based logistics, inventory management, hardware readiness, and global equipment deployments that support Leap's live event operations. This position oversees warehouse staff, daily workflows, hardware staging and return processes, shipping coordination, and the accuracy and integrity of company equipment assets. The ideal candidate is a strong communicator, hands-on leader, and process-driven operator who thrives in fast-paced environments and understands the unique demands of live events and global logistics. Sounds interesting? Let's talk. AS AN EVENT OPERATIONS HARDWARE MANAGER, YOU WILL: Lead and oversee warehouse staff, seasonal personnel, and contract labor Develop, coach, and manage team members Develop and ensure adherence to warehouse SOPs, safety protocols, and compliance standards Promote a culture of accountability, continuous improvement, and operational excellence Own physical inventory accuracy, labeling, asset organization, and lifecycle tracking of event hardware and consumables Manage inbound and outbound logistics, including procurement, receiving, kitting, staging, packing, shipping, returns, and refurbishment Maintain warehouse cleanliness, layout optimization, equipment storage standards, and security protocols Maintain documentation and reporting related to inventory levels, aging, loss, damage, repairs, and replacement recommendations Manage vendor relationships with hardware suppliers, shipping companies, warehouse landlords, and preferred software vendors Collaborate closely with the Hardware Systems Specialist to ensure all devices are properly enrolled, monitored, and maintained in approved MDM and remote-management platforms Collaborate with the Hardware Systems Specialist and IT/InfoSec to ensure all devices, configurations, and usage practices remain compliant with company security, privacy, and data-protection standards Support execution of device lifecycle processes, including receiving, labeling, imaging, staging, and decommissioning - following established IT and InfoSec procedures Flag device performance issues, usage gaps, or compliance risks observed in the warehouse or post-event returns and partner with the Hardware Systems Specialist on resolution Serve as the primary operator of the Inventory Management System for the US and Australia Maintain strong communication with the APAC team to ensure their hardware and shipping needs are met Partner with Event Operations, Project Management, Account Management, and Implementation to understand event scope, scale, timelines, and equipment requirements Occasionally travel to events to support complex deployments, training, or quality validation Participate in post-event debriefs to improve tooling, readiness, and operational standards Assist Project Teams with internal acceptance testing and QA validation related to hardware preparation Collaborate with Product and the Hardware & Systems Support Specialist to identify, evaluate, and procure new hardware solutions Manage hardware budgets, purchasing needs, and forecasting Become an expert in the hardware and core software applications used to execute events Stay abreast of industry best practices to elevate team professionalism and operational excellence Assist the Director of Event Operations in creating and managing hardware and shipping budgets EXPERIENCE & SKILLS: 5+ years of experience in warehouse operations, logistics, event operations, or a related field 3+ years of people management experience, including coaching, scheduling, and performance management Hands-on experience with shipping logistics, inventory control, asset tracking, and warehouse workflow management Excellent communication and collaboration skills with the ability to work cross functionally Knowledge of shipping, freight movement, packaging standards, and cross-border logistics Strong organizational, time management, and multitasking skills in fast-paced environments High attention to detail with strong documentation, accuracy, and quality control standards Comfortable working with event technology and hardware - mobile devices, scanners, printers, networking equipment, and other event hardware Ability to build and maintain vendor relationships, support purchasing, and manage budgets Experience creating and maintaining SOPs, safety procedures, and operational documentation Demonstrated ability to identify risks, troubleshoot operational challenges, and drive process improvements WORKING CONDITIONS / PHYSICAL REQUIREMENTS: Must be able to lift 100lbs, work outdoors, and should expect instances of long hours to occur regularly. Available to travel approximately 20% of the year. 2+ years work travel experience; high comfort level with traveling Passport required Must live in the Pittsburgh area and be able to commute to and from the warehouse LEARN MORE: *********************** ADDITIONAL INFORMATION: Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. All done! Your application has been successfully submitted! Other jobs
    $51k-77k yearly est. 39d ago
  • Event Operations Warehouse Manager

    Leap Event Technology 4.4company rating

    Pittsburgh, PA jobs

    Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. The Event Operations Warehouse Manager is responsible for leading all warehouse-based logistics, inventory management, hardware readiness, and global equipment deployments that support Leap's live event operations. This position oversees warehouse staff, daily workflows, hardware staging and return processes, shipping coordination, and the accuracy and integrity of company equipment assets. The ideal candidate is a strong communicator, hands-on leader, and process-driven operator who thrives in fast-paced environments and understands the unique demands of live events and global logistics. Sounds interesting? Let's talk. AS AN EVENT OPERATIONS HARDWARE MANAGER, YOU WILL: * Lead and oversee warehouse staff, seasonal personnel, and contract labor * Develop, coach, and manage team members * Develop and ensure adherence to warehouse SOPs, safety protocols, and compliance standards * Promote a culture of accountability, continuous improvement, and operational excellence * Own physical inventory accuracy, labeling, asset organization, and lifecycle tracking of event hardware and consumables * Manage inbound and outbound logistics, including procurement, receiving, kitting, staging, packing, shipping, returns, and refurbishment * Maintain warehouse cleanliness, layout optimization, equipment storage standards, and security protocols * Maintain documentation and reporting related to inventory levels, aging, loss, damage, repairs, and replacement recommendations * Manage vendor relationships with hardware suppliers, shipping companies, warehouse landlords, and preferred software vendors * Collaborate closely with the Hardware Systems Specialist to ensure all devices are properly enrolled, monitored, and maintained in approved MDM and remote-management platforms * Collaborate with the Hardware Systems Specialist and IT/InfoSec to ensure all devices, configurations, and usage practices remain compliant with company security, privacy, and data-protection standards * Support execution of device lifecycle processes, including receiving, labeling, imaging, staging, and decommissioning - following established IT and InfoSec procedures * Flag device performance issues, usage gaps, or compliance risks observed in the warehouse or post-event returns and partner with the Hardware Systems Specialist on resolution * Serve as the primary operator of the Inventory Management System for the US and Australia * Maintain strong communication with the APAC team to ensure their hardware and shipping needs are met * Partner with Event Operations, Project Management, Account Management, and Implementation to understand event scope, scale, timelines, and equipment requirements * Occasionally travel to events to support complex deployments, training, or quality validation * Participate in post-event debriefs to improve tooling, readiness, and operational standards * Assist Project Teams with internal acceptance testing and QA validation related to hardware preparation * Collaborate with Product and the Hardware & Systems Support Specialist to identify, evaluate, and procure new hardware solutions * Manage hardware budgets, purchasing needs, and forecasting * Become an expert in the hardware and core software applications used to execute events * Stay abreast of industry best practices to elevate team professionalism and operational excellence * Assist the Director of Event Operations in creating and managing hardware and shipping budgets EXPERIENCE & SKILLS: * 5+ years of experience in warehouse operations, logistics, event operations, or a related field * 3+ years of people management experience, including coaching, scheduling, and performance management * Hands-on experience with shipping logistics, inventory control, asset tracking, and warehouse workflow management * Excellent communication and collaboration skills with the ability to work cross functionally * Knowledge of shipping, freight movement, packaging standards, and cross-border logistics * Strong organizational, time management, and multitasking skills in fast-paced environments * High attention to detail with strong documentation, accuracy, and quality control standards * Comfortable working with event technology and hardware - mobile devices, scanners, printers, networking equipment, and other event hardware * Ability to build and maintain vendor relationships, support purchasing, and manage budgets * Experience creating and maintaining SOPs, safety procedures, and operational documentation * Demonstrated ability to identify risks, troubleshoot operational challenges, and drive process improvements WORKING CONDITIONS / PHYSICAL REQUIREMENTS: * Must be able to lift 100lbs, work outdoors, and should expect instances of long hours to occur regularly. * Available to travel approximately 20% of the year. * 2+ years work travel experience; high comfort level with traveling * Passport required * Must live in the Pittsburgh area and be able to commute to and from the warehouse LEARN MORE: *********************** ADDITIONAL INFORMATION: Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility. * Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
    $51k-77k yearly est. 39d ago
  • Operations Manager

    MLC 4.1company rating

    Ste Genevieve, MO jobs

    Job Title: Operations Manager Why consider a career at MLC? MLC was recognized by Newsweek as one of America's Greatest Workplaces in 2024. + Highly collaborative work environment focused on growth and innovation + Safety and sustainability are top priorities + Excellent compensation, benefits, generous perks; focused on employee wellbeing + Great development and advancement opportunities + Bring your real self to work, come grow with us! MLC operates the largest lime facility in the Americas and mines some of the purest limestone reserves in the world...and we are global! The company is committed to development and employee satisfaction. Join our outstanding team! About the Job Responsible for all activities in their area of operation. Plans and manages oversight of all functions related to operations including, but not limited to safety, regulatory, environmental, cost and efficiency, reliability, and capital expenditures. + Responsible for all activities in their area of operation including, but not limited to, safety, production, maintenance, engineering, labor relations, environmental, Operational Excellence, and personnel development. + Manages area performance measures both leading and lagging indicators (KPI's) and provides regular progress reports. + Develops annual operating budgets to include labor, maintenance, energy, materials, materials supply, fixed costs, and annual capital commitments. + Oversee that production demands are met; product quality is maintained, and production costs meet standard. + Ensures effective employee relations. Provides employee coaching and development, and discipline as required. Resolves employee issues through problem resolution. Builds an effective and functional team environment. Develop employees to be prepared for expanded roles within the company. + Recommends and implements improvements that impact all aspects of the operating area. + Works with personnel to ensure sound reliability, maintenance practices and procedures are in place and are being followed. + Ensures all unit personnel are trained to standard work procedures and adhere to established company policies and procedures. + Monitors and maintains environmental compliance of all plant processes + Ensure that all employees are provided with a safe, clean work area and those employees know and follow all MSHA regulations, Company policies and normal industrial practices pertaining to plant safety. + Responsible for and active in all OPEX Pillars. + Employees are expected to perform other responsibilities, as needed. Required Qualifications + Education: BS/BA Degree in Chemical Engineering, Mechanical Engineering, or related field. Advanced education preferred or related work experience. + Experience: Minimum 10 years' experience in lime production or mineral processing and minimum eight years strong supervisory experience in heavy manufacturing + Knowledge: Must have sufficient experience and training and possess full knowledge of the requirements for operation of the plant, including detailed familiarity and experience with applicable safety standards, environmental laws, techniques of continuous improvement, people development, and knowledge of process equipment and machinery. + Skills: Supervision skills, including developing, mentoring, and when necessary, disciplining hourly employees. Respond decisively to emergencies as well as exercise sound judgment in problem solving. + Abilities: The ability to manage multiple priorities. Must have the ability to manage employees in an effective, people-oriented manner and be a team player. Must have a demonstrated ability to lead supervisory and hourly employees and get results through others. Have the ability to think ahead and plan over a specific time span and prepare action plans to achieve results. Have the ability to balance and achieve positive results in the areas of safety, quality, productivity, cost efficiency and employee relations in a unionized environment. + Behaviors: Excellent communication skills are required, and the ability to work well with all levels within the organization. Have strong interpersonal skills. A take charge kind of person with excellent people skills. Task oriented and results driven. The Fine Print Benefits and perquisites may vary based on the nature and location of each job. Click here for MLC EEO information (****************************************************************************** About MLC MLC, headquartered in St. Louis, Mo., is a leading global supplier of high-calcium lime products and technical solutions. These offerings bring essential performance and value to a broad range of market applications, including metals, construction, chemical synthesis, water and emissions treatment, glass, textiles, plastics, rubber, agriculture, foods and beverages. With over a century in business, MLC has built a reputation on the quality of its products and services, as well as an unwavering commitment to safety, sustainability and service. The company's expanding global footprint includes a diversified, reliable network of production and distribution facilities in the U.S., as well as in the UK through our Singleton Birch business. For more information, visit ******************** . Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
    $45k-78k yearly est. 60d+ ago
  • Site Operations Manager

    Lexmark 4.9company rating

    Minneapolis, MN jobs

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers. From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. This role is based in Minneapolis, MN and is a hybrid position that supports the customers' day-to-day printer fleet needs. This position works closely with customer's end user community and Lexmark resources to execute upon customer expectations. All candidates must be based within a commutable distance to Minneapolis. The Site Operations Manager is the customer's first point of contact for all Lexmark inquiries or escalations. A SOM works closely with the Lexmark Operations management team and Lexmark customers to support the day-to-day activities and support needs of customers. ROLES AND RESPONSIBILITIES: This role specifically encompasses the following duties: Manage Client Services relationship and escalate issues as needed. Manage device Installs, Moves, Adds, Changes (IMAC) and ensure accurate documentation. Coordinate printer installs and manage configurations on devices in customer's Minneapolis offices. Interface with Technical Operations to resolve issues. Device inventory collection and analysis - identify current assets at each customer location. Place manual orders for supplies as needed or as desired by customer. Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Lexmark remote tools. Monitor device utilization within customer environment. Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization. Provide required documentation and information for monthly operations reports and customer invoicing. Conduct Train the Trainer and End User Training as necessary. Manage cartridge recycling program. Maintain end-user relationship to assure high level of customer satisfaction. This role is NOT a People Manager role, but a Process driven role. PERSONAL CHARACTERISTICS: Must possess high customer service skills. Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness. Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users. Comfortable working with limited direct supervision. Outgoing individual and well organized. Demonstrated ability to perform in a highly multi-tasking environment. Capable of moving equipment weighing up to 60 pounds with assistance from other team members when needed. COMMUNICATION SKILLS: Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format. TEAM BUILDING: Able to work effectively and cooperatively with customers, remote team members and managers. Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences. PROBLEM SOLVING: Experience in interfacing with Customers and resolving customer problems. Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions. Ability to analyze data sets to provide reporting or analyze issues and opportunities. EDUCATION & TRAINING: 2-5 years of Operations/ Supervisory experience. Associates degree or equivalent experience preferred. Working knowledge of printer hardware, maintenance, network management, and output analysis is preferred. Advanced MS Excel Skills (Vlookup / Pivots / Formulas). Demonstrated ability to keep abreast of technology associated with computer and print environments. #LI-JR1 How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.
    $74k-91k yearly est. Auto-Apply 40d ago
  • Director of Operations

    Wood Patel & Associates 3.7company rating

    Arizona jobs

    Wood, Patel & Associates, Inc., (WOODPATEL), the 1 ranked Civil Engineering Firm in Arizona for 22 consecutive years and recognized as one of the Best Places to Work for the last 6 years in a row, is seeking exceptional candidates to join our team. We offer the opportunity to advance your career and become an integral part of our well-respected firm. WOODPATEL is seeking a senior-level executive responsible for overseeing and managing the day-to-day administrative operations of the firm. This key leadership role is responsible for driving operational excellence, streamlining processes, and strategically aligning resources to meet internal and external client needs and achieve company objectives. The Director of Operations will partner closely with executive leadership, department heads and managers to support organizational growth, profitability, and human resources, including workforce planning, recruitment, resource management, and policy development and implementation. Essential Duties and Responsibilities: Operational Strategy - develop and implement operational policies, procedures and best practices. Oversee and manage daily operations across multiple administrative departments to drive operational performance. Process Optimization - streamline workflows and improve efficiencies and reduce costs. Team Leadership - manage and support department heads or managers to achieve performance targets. Budget and Resource Management - Oversee budgets, resource allocation and operational expenses. Performance Monitoring - Track KPIs and ensure compliance with quality standards and regulations. Cross Department Coordination - act as a bridge between executive leadership and operational teams. Partner with executive leadership to develop and execute operational strategies supporting company objectives. Support a positive, collaborative culture that aligns with company values and promotes employee retention and growth. The ideal candidate will have experience involving Human Resources, Information Technology, Finance, Marketing and Office Management. Requirements Bachelor's Degree in Business Administration or Management is required. A master's degree is preferable. Bachelor's Degree in Engineering with senior management experience with an Architecture Engineering and Construction (AEC) firm is also acceptable. 10+ years of progressive experience in operations management within a civil engineering, AEC (Architecture, Engineering, Construction), or related professional services firm. Proven track record of leading cross-functional teams and delivering operational improvements. Strong financial acumen and experience managing budgets, resources, and project profitability. Excellent communication, leadership, and critical thinking skills. AE experience required. Benefits: Industry leading Benefit Plan Competitive pay Generous PTO plan Health, Dental, Vision Coverage 401(k) with employer matching LTD/STD/Life Insurance Paid parental leave In-house training programs Employee Appreciation events Opportunity to participate in community events WOODPATEL is committed to our community and as such we match employee contributions to St. Mary's Food Bank Alliance, the world's first food bank, founded in Phoenix, Arizona. WOODPATEL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.
    $76k-124k yearly est. 60d+ ago
  • Director, Domestic Tax Operations

    Array Tech 4.6company rating

    Chandler, AZ jobs

    As the Director, Domestic Tax Operations, you will lead all aspects of US federal, state, and local income tax compliance, provision, and planning activities. This individual ensures compliance with applicable laws and regulations while optimizing tax positions and supporting strategic business initiatives. The role will be heavily involved in shaping the tax department's tax accounting and compliance policies and processes, while supporting the business needs of a fast-growing company. This position is based in our Chandler, Arizona office and reports to the VP of Tax. Key Job Responsibilities: Lead the Company's quarterly ASC 740 income tax reporting process and prepare the interim and annual income tax provisions and related SEC Form 10-K/10-Q disclosures. Responsible for coordination of tax provision process for multiple entities/jurisdictions and identifying/evaluating uncertain tax positions and adjustments to valuation allowances. Forecast the Annual Effective Tax Rate and global cash taxes to support financial planning and analysis Monitor and comply with SOX control processes and related documentation. Manage the preparation, review and filing of US federal, state, and local income tax returns with external advisors. Coordinate and manage tax due dates and administration of tax payments. Oversee the preparation of R&D and Renewable Energy related tax credits and incentive calculations. Maintain strong relationships with external advisors, auditors, and tax authorities. Drive automation and AI initiatives to increase the efficiency of tax accounting and compliance processes and provide support for various company-wide financial systems related projects. Assist with information requests for income tax audits, including tracking tax notices and audit responses. Maintain the corporate tax calendar and design tax packages to efficiently manage deadlines and tax information requests for the company. Support M&A and divestiture activities by analyzing tax implications and structuring considerations. Qualifications: Combination of 15+ years progressive experience in public accounting and in-house corporate tax department of publicly traded company, with minimum of 4+ years of tax experience at a major public accounting firm. Recent tax experience at a multinational US headquartered publicly traded corporation is required. Proven success in leading a tax provision process of a US publicly traded corporation. Strong knowledge of ASC 740, Accounting for Income Taxes, broad knowledge of US GAAP Accounting, evidenced by recent responsibility leading income tax provision process. In depth understanding of U.S. federal and state tax rules. Knowledge of transfer pricing and other international tax issues, a plus. Bachelor's degree in accounting or finance required, Master's degree in Tax preferred. Essential for Success: Adaptability/Flexibility - ability to work in a fast-paced environment with shifting priorities. High-Impact and Effective Communication - ability to give and receive direct and concise regular communication. Strong Project and Time Management - ability to manage competing priorities to completion. Process Oriented with Attention to Detail - desire to develop/improve standard work to support continuous improvement. Problem-solving - ability to propose solutions based on available information. Pioneering - ability to complete job responsibilities without an existing roadmap Inquisitive - desire to investigate and ask questions instead of following old processes. Analytical - Ability to analyze, interpret, and summarize data, policies, and procedures to drive effective decision-making and improvements. Attention to Detail - conscientious preparer/reviewer that ensures work product is timely, complete, and free of error. Deadline Driven - conscious of upcoming deadlines and ability to manage to completion. Self-motivated - demonstrated desire to work efficiently and productively towards deadlines, with minimal error and supervision. Inquisitive - Willingness to ask questions and investigate information to make informed decisions and reach conclusions. Teamwork/Collaboration - Desire to contribute to a high-performing team of finance and accounting professionals. Important Skills: Advanced MS user (Excel, Word, PowerPoint, SharePoint, Teams, Outlook, etc.). Technical Research & Writing skills with a focus on documentation. Effective written and verbal communication with all levels within the organization. Strong project management, organization, and multi-tasking skills. Critical analytical and problem-solving abilities, able to research and explain complex tax matters. Hands-on approach, ability to perform effectively in a fast paced, deadline-oriented environment with high attention to details. Innovative thinking and ability to identify solutions; and Positive attitude and strong work ethic. #LI-KB1 At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
    $104k-132k yearly est. Auto-Apply 60d+ ago

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