Major Account Manager, Enterprise
Remote job
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships.
Responsibilities:
Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale.
Achievement of agreed quarterly sales goals.
Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline
Required Skills
Proven ability to sell solutions to Major Enterprise customers.
A proven track record of quota achievement and demonstrated career stability
Experience in closing large Enterprise deals.
Excellent presentation skills to executives & individual contributors
Excellent written and verbal communication skills
A self-motivated, independent thinker that can move deals through the selling cycle
8+ years of experience selling to Major Enterprise Accounts
2+ years of experience selling enterprise network security products and services
Results-oriented, Self-starter, Hunter-type mentality.
The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Auto-ApplyRenewal Account Executive
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing!
The Renewal Account Executive will manage Rocket Software clients and partners with a focus on maintaining and growing renewal rates and establishing partner/client relationships with a focus on retaining customers and identifying opportunities for upsell. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before due date. Serve as liaison between customers and appropriate Rocket teams to resolve escalated issues and to maximize maintenance revenue. They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.
Essential Duties and Responsibilities:
Build long term relationships with key customers (region/revenue size dependent) (40%)
Proactive and regular customer outreach
Profile and document customer intel
Minimize cancellations/ Maximize renewal revenue (35%)
Manage price increases in renewal opportunity process
Educate the value of support
Negotiate renewals
Liaise with Rocket teams (10%)
Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts
Cross/Upsell (20%)
Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives
Liaise with Rocket sales, marketing, IT and support to improve processes and streamline communications
Help train, educate and motivate other team members
Handle complex escalations
Monitor renewal metrics for success
Renewal forecasting and pipeline reporting
Information Security:
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
Diversity, Inclusion & Equity:
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
#LI-Remote
#LI-MM1
Annual salary range for this position is between $79,627.00 - $119,440.83 gross before taxes.This position is eligible for commissions in accordance with the terms of the company's plan
What Rocket Software can offer you in USA:
Unlimited Vacation Time as well as paid holidays and sick time
Health and Wellness coverage options for Rocketeers and dependents
Life and disability coverage
Fidelity 401(k) and Roth Retirement Savings with matching contributions
Monthly student debt benefit program
Tuition Reimbursement and Certificate Reimbursement Program opportunities
Leadership and skills training opportunities
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyManager, Technical Support
Remote or Tampa, FL job
Manager, Technical Support | Tampa, FL
We are looking to add a dynamic Manager of Technical Support Engineering to lead/develop a team of skilled engineers, enhance our operational processes, and elevate our customer experience! This is a hybrid role (3 days onsite / 2 days remote) based out of our growing Channelside office.
About the Team
The Global Support organization at Rapid7 delivers the partnership that our customers need to achieve their security goals with our comprehensive portfolio of cyber security solutions. We've built a Center of Excellence in our Global Support team in Tampa, Florida. This team excels in providing industry-leading support to our 11,000+ customers, by being highly focused on swarming on their issues together to deliver resolution as soon as possible.
About the Role
The Manager of Technical Support Engineering will ensure high service performance while fostering a culture of technical and service excellence. This leader will emphasize collaboration, hire team members with a strong sense of initiative, and instill pride in issue resolution while driving continuous improvement. Over time, they will become a trusted voice in the Global Support organization, enhancing processes, people, and tools to improve customer experience and reduce support burden.
In this role, you will:
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges
Measure and manage the team to Rapid7's customer and business goals, and work with the Global Support Leadership team to refine metrics and goals
Coach and develop Global Support team members by providing active coaching, performance management, and career development plans, while offering regular, constructive feedback to help new hires navigate challenges and accelerate their learning curve.
Work with members of Rapid7's Engineering & Products teams to identify opportunities to improve product supportability and the customer experience
Partner with Customer Success Management, Sales Management, and other teams to drive successful and fast resolution to escalations via our OneEscalation process, along with resolving proactive escalations identified via AI.
Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs
The skills you'll bring include:
3-5 years of management experience in a technical customer support environment, including with demonstrable leadership progression in role.
Experience with software support within SaaS environments, security experience preferred.
Demonstrated success leading small to medium sized teams to achieve and exceed operational goals.
Ability to build and maintain meaningful relationships internally & externally in the pursuit of driving impeccable customer satisfaction.
Cross-functional Collaboration: Partner with engineering, product, and other global teams to advocate for customers and ensure swift resolution of incidents and system outages.
Managing Conflict: Skillfully de-escalate customer and internal conflicts, coaching the team on effective resolution strategies.
Navigating Change & Ambiguity: Empower your team to make decisions and drive solutions in ambiguous situations with limited information.
Accountability: Instill a culture of ownership for team metrics and the end-to-end customer experience.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
#LI-AA2
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Auto-ApplySenior Customer Solutions Engineer - IMS Professional Services
Columbus, OH job
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Business Data Analyst Intern - U.S based undergrads ONLY (Salesforce, Jira, Tableau, Predictive Modeling)
Remote or San Jose, CA job
Hungry, Humble, Honest, with Heart. The Opportunity Are you a creative thinker with strong quantitative skills who is eager to drive operational excellence through data analytics and predictive modeling? If so, joining our team as a Business Data Analyst Intern offers you a unique opportunity to significantly improve software release predictability, collaborate closely with senior leaders, and develop your expertise in an inclusive and supportive environment. Submit your application by November 21, 2025.
About the Team
The team provides analytical insights to the engineering organization by developing predictive models, defining program management best practices, and analyzing software release data from development timelines to QA results. Their work drives predictable release planning, optimizes resource efficiency, and helps ensure Nutanix consistently delivers high-quality releases on time to customers.
Your Role
* Develop and implement a predictive model for software releases using historical JIRA data.
* Conduct extensive data collection and analysis related to past software releases, identifying key trends.
* Create data dashboards using Tableau to visualize analytical insights and present findings.
* Identify process gaps, propose solutions based on data analysis, and contribute to program management best practices.
* Collaborate with team leaders to understand the engineering organization's needs and support operational excellence.
* Engage in timely communication with team members, fostering a supportive and collaborative work environment.
* Deliver actionable insights through refined predictive models and dashboards within the first year.
* Demonstrate initiative and independence in developing data-driven solutions to enhance planning and resource allocation.
What You Will Bring
* Applicants must be authorized to work in the US without requiring current or future sponsorship for an employment visa status, such as an F1, H1B, or TN visa.
* Strong analytical skills with an emphasis on data collection and analysis.
* Proficiency in JIRA for data tracking and collection.
* Experience with data visualization tools, particularly Tableau.
* Ability to develop and implement predictive models using historical data.
* Effective problem-solving skills with a focus on identifying process gaps and proposing solutions.
* Excellent communication and collaboration skills to work within a team-oriented environment.
* Basic understanding of software development processes and release management.
* Knowledge of Salesforce would be a plus.
* Pursuing or working towards a degree in Data Science, Business Analytics, Computer Science, Statistics, Mathematics, or a related field.
Perks You'll Enjoy
* A structured Campus to Career program with training and mentorship, a hackathon, leadership roundtable discussions, and the chance to showcase your achievements at the close of your internship
* Plentiful opportunities for learning, collaboration, and connection in person
* A detailed look inside our technical Nutanix platform architecture
* Competitive pay, Wellness Days, and a vibrant Employee Resource Group community
The Process
We understand you are pursuing multiple employment options. Please note these important steps.
* Application Screening: We will review your application to understand your unique talents and skills in relation to our opportunities
* Online Technical Assessment: We will review your foundational skills through a coding skills assessment in the language of your choice
* Technical interviews with our hiring teams to showcase your skills
* Students who advance to this round will receive preparation prior to the interviews
* Expect up to 3 interviews with Nutanix engineers and leaders. These are designed to assess your technical skills, role readiness, and your motivation for the opportunity at Nutanix. Each meeting will offer you an opportunity to ask questions and learn more about the team you'll potentially work with
* Final Decision: Offers extended to finalists within 2 weeks of the technical interview
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
The pay range for this position at commencement of employment is expected to be between USD $ 36 and USD $ 60 per hour.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
* -
Nutanix is an equal opportunity employer.
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].
Consulting Cloud Architect (Remote, US)
Remote job
Fortinet is seeking a Cloud Architect supporting Public Cloud with a focus on AWS. As a part of the Public Cloud team, this role will support the technical alliance relationship with AWS to develop additional feature integration, novel use cases, and overall improved value of Fortinet on AWS. The position will also support customer engagements and evangelism of Fortinet's cloud-enabled portfolio. The position will work closely with Product Management and Development, Field Sales teams, and customers to deliver lightweight service enhancements leveraging core Public Cloud capabilities. Public Clouds services include IaaS, SaaS. Candidates should have in-depth understanding of cloud security services, such as SCA, DAST, CWP, CSPP, CASB and other SaaS solutions. This role is a hands-on engineering and architecture position that requires development and/or DevOps abilities.
Responsibilities:
Create organizational workflow enhancements to deliver public cloud-sourced services, such hands-on labs, customer POCs, tool integration, data enrichment and other uses
Provide technical guidance on Public Cloud matters to internal stakeholders
Develop simple to complex scripts leveraging Cloud Service Provider (CSP) capabilities
Document and maintain script and application libraries or repositories
Provide technical guidance on Public Cloud integration and development, ex. the use of CSP APIs and how they can be leveraged
Translate business requirements to programmatic logic
Conduct proof of concepts
Support Professional Services activities
Develop customer-facing documentation
Lead training activities for internal and external partners and customers
Create reference designs and code that applies CSP best practices
Advise Product and field Engineering on solution options, feature requirements, and reference designs.
Requirements:
5+ years of development and/or scripting experience with a major language.
Strong capabilities in one or more of Python, Node.js, C#, C++, C, Ruby, Perl
Understanding of database services such as DynamoDB, PostgreSQL, etc.
Familiarity with CI/CD tools such as git, jenkins
Ability to use data structures such as yaml, XML, JSON
Cloud development experience highly desired with 2-3 using any of AWS, Azure, Oracle OCI, or Google GCP, Alibaba Cloud
Familiarity with orchestration tools (ex. Terraform, Ansible, Chef, puppet, Lambda)
2 -3 years of experience in the design and implementation of Public Cloud services
5+ years of experience using cloud tools (ex. Git, AWS Dev tools)
Experience in network security highly desired, including VPN, Proxies, Authentication, etc.
Technical writing and network documentation skills highly desired
Kubernetes and Docker experience highly desired
Education:
Bachelor's degree in CompSci or similar and/or equivalent experience required
Master's preferred
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $228,100 - $253,400 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
Auto-ApplyProfessional Services Engineer
Remote job
Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities.
Job Responsibilities
The Professional Services Consultant daily activities include but are not limited to:
Assisting client staff with day to day Fortinet products operation/ support
Development of methods of procedure (MOPs) for migrations, upgrades and updates
Development of test plans and test new features and/or releases
Verifying configurations and implementing best practices
Performing interoperability evaluation of devices that interact with Fortinet products
Training and knowledge transfer to client staff
Develop and maintain core competency on Fortinet's product line and technologies
Resolves and/or escalates issues in a timely fashion
Requirements
7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
5+ Years experience with Network Security Products
2+ Years experience with Fortinet products
Experience working as a Professional Services Consultant/ Engineer a plus
Solid understanding of security and networking principals and technologies such as:
Network Security Infrastructure - Switching, Routing, Load Balancing, WiFi
Security systems - Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control
Excellent troubleshooting skills
Outstanding oral communication and presentation skills
Experience at working both independently and in a team-oriented, collaborative environment
Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
React to project adjustments and alterations promptly and efficiently
Flexible during times of change
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Ability to bring project to successful completion through political sensitivity
Strong commitment and self-driven individual
Able to travel as needed
Education
Bachelor's Degree in Computer Science, Software Engineering or related work related experience
Auto-ApplyChannel Account Manager I (MSP)
Remote or San Diego, CA job
The Channel Account Manager manages ESET Partner relationships and is responsible for accelerating partner business while driving incremental revenue to ESET business. This individual works with the ESET Inside Channel Sales Team to establish, grow, and manage key partner relationships.
Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES
Achieve monthly and annual revenue and KPIs targets. Analyze MSP market, identify MSP/MSSP Partner targets, Existing partner growth opportunities.
Perform profiling of partners, identify opportunity for growth and risk of potential churn
Communicate with partners to share product/service offerings and gather product requirements
Pro-actively manage assigned MSP/MSSP accounts
Partner business planning and development; creating a Business Plan with strategic Partners including metrics and goals.
Update and track pipeline activities for partners in ESET CRM.
Responsible for understanding, managing, and developing complex partners and difficult-to close sales, building trusted relationships with partner reps, owners, and stakeholders; includes creative problem-solving and conflict resolution.
Serves as a liaison to partners with regards to any sales-related issues; spearheads, coordinates, and facilitates appropriate resources for best solutions.
Recruit, train, and manage MSPs/MSSPs to sell ESET's product portfolio within the assigned territory; facilitate access to applicable resources and tools.
Delivers partner recruitment presentations to pitch Partner Program and create joint value
proposition between ESET and partners
Contacts and visits prospective MSP/MSSP customers to determine technology needs & ESET product fits; can be with Partner reps or direct prospecting
Conduct joint onsite end-user sales calls with partner to ensure timely closure of business.
Work with partner marketing to develop partner marketing programs for ESET partners; outline of programs to match and be part of the Business Plan
Work in tandem with the territory's inside and technical teams to build & close your pipeline.
Conduct Quarterly Business Reviews (QBRs) with select Partners; include updates to Business Plan, review year-to-date revenue results, and more.
Attend MSP/MSSP Industry, lead-generating partner-driven or ESET Corporate marketing events as needed/requested.
Remain knowledgeable and current of company's products/services to facilitate sales efforts
Other duties as assigned by management.
**This is a remote position open to candidates located in CA, NV, UT, CO, NM,TX or AZ**
REQUIREMENTS
Education:
• Degree or equivalent is desirable, preferably in IT or cyber related subject
• Be available for 20-30% travel
• Proficient in Salesforce CRM
Experience:
• 5+ years B2B Sales
• 5-7 years of channel management experience
Knowledge:
• Advanced understanding of the basics of business development, with the ability to implement go-to-market strategies with third parties.
• Excellent presentation, written, and verbal communications kills.
• Ability to proactively generate leads, nurture and develop opportunities and deals, work under a quota, and effectively maintain/expand business relationships through email, phone, and face-to-face contact.
• Advanced indirect revenue and lead generation knowledge, including knowledge of all facets of the sales process and experience forming successful relationships.
• Ability to make appropriate decisions balancing and weighing the relative costs and benefits of potential actions to the company, the partner, and the customer.
• Ability to close business while achieving a high level of customer and partner satisfaction.
• Extensive Channel Management, Training, and Channel Development Experience.
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
Salary Range: $80,000-$90,000 plus variable compensation
Language:
• English - B2
Communication:
• N/A
Managerial skills:
• N/A
Personal characteristics:
• Good self-management, time management and organizational skills
Benefits
Health & well-being
Cigna Medical Plan
Cigna Dental Plan
EyeMed Vision Plan
Reliance Standard Life Insurance
Reliance Standard Long Term Disability Plan
HealthJoy Employee Assistance Program
Cigna Supplemental Insurance
Lifestyle Spending Account
Bi-Weekly Mediation Series
On-site Gym and shower facilities
Family
Volunteer Day off
Paid Time off
Tuition Reimbursement
Birthing Parent Match
Pet Insurance
Office
Recreational Zone
Coffee & Snacks
Parking Benefit
Other
Benefit Hub - Discounts on travel, cars, electronics, etc…
401(k) retirement savings
ESET's Charitable Contributions Program
Referral Program
Primary location
San Diego
Additional locations
Time type
Full time
Auto-ApplySecurity Analyst, Penetration Testing
Remote job
As a Penetration Testing Analyst, you will work on the Global Services team to help clients improve their security posture through your technical skills and knowledge of defense strategies. You will enjoy attacking networks and hacking custom protocols implemented in embedded devices. You will also work with various Managed Services teams to help deliver day-to-day tactical reports to customers, triage alerts, address customer needs, and assist with incident response handling and communication.
About the Role
As a Penetration Testing Analyst, your primary responsibility will be to perform technical testing against a variety of targets and to help deliver day-to-day tactical reports to our customers. You will have a front-row seat to observe and learn about the ever-evolving cyber threat landscape and gain valuable experience by helping customers remediate and mitigate prevalent threats.
Specifically, your focus will be to:
Perform technical testing against a variety of targets, including network penetration testing (internal, external, and wireless), web application and API testing, and social engineering (on-premise and electronic).
Consistently produce high-quality reports and peer-review colleagues' work for errors and inaccuracies.
Help develop and create Executive Briefings.
Deliver timely reports to clients and external stakeholders.
Translate technical concepts and convey them to non-security personnel.
Be capable of learning in a fast-paced environment and taking on solo engagements.
Participate in industry conferences and professional organizations.
The skills and qualities you'll bring include:
3+ years in an active technical security role.
Excellent written and verbal communication skills.
Previous technical security consulting experience.
Knowledge of modern penetration testing tools and methods.
Strong knowledge of network, web-based application, and IEEE 802.11 security concepts.
Knowledge of Windows/Linux/UNIX internals and the Internet protocol suite.
Experience using interpreted languages (Ruby, Python, PHP, etc.) and knowledge of compiled languages (Java, C, C++, Assembly, etc.).
Experience with social engineering techniques and tactics.
A Bachelor's degree in Computer Science, MIS, CIS or a related field, or equivalent experience.
Certifications such as GPEN, CPTS, or OSCP.
The ability to ask for help.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-BD1 #LI-Remote
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range.
The salary range for this role in the US is:
$86,700.00 - 117,300.00 USD Annual
Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Auto-ApplyProject Manager Intern - (Jira, Tableau, AI adoption - US base UNDERGRADS ONLY)
Remote or San Jose, CA job
Project Manager Intern - San Jose
Hungry, Humble, Honest, with Heart.
The Opportunity
Are you a structured, proactive team player with a passion for program management and a keen interest in leveraging AI technologies? If so, joining our Technical Program Management team at Nutanix will provide you with an exceptional opportunity to contribute to the delivery of critical products while mastering the software development life cycle, enhancing your skills in data visualization, and communicating effectively in a supportive, high-energy environment.
About the Team
The team's scope of responsibility centers on conducting technical program management for a portfolio of critical Nutanix products, including Nutanix unified storage, the Nutanix AI product, and Level 3 direct support, as well as managing internal AI adoption within Nutanix. The team's charter involves content planning and execution, as well as assisting with release management for multiple sets of products, managing all cross-team and cross-functional dependencies.
Your Role
Assist in day-to-day project management and tracking for Nutanix's product portfolio, including unified storage and AI initiatives.
Support the execution of key programs by managing cross-team dependencies and release management processes.
Explore and propose integration of AI technologies into program management practices to enhance team efficiency.
Demonstrate proficiency in tracking program metrics and data visualization using tools like Jira and Tableau.
Produce high-quality written communication products, including project documents and weekly reports, suitable for presentation at higher levels.
Transition from tracking to active management of program dependencies after the initial 60 days, contributing to reporting and visualization efforts.
Contribute to the successful rollout of product releases during the first 90 days through planning and execution support.
Develop a comprehensive understanding of the Software Development Life Cycle (SDLC) and articulate its processes effectively throughout the internship.
What You Will Bring
Applicants must be authorized to work in the US without requiring current or future sponsorship for an employment visa status, such as an F-1, H-1 B, or TN visa.
Strong understanding of software development life cycle (SDLC) and project management methodologies.
Proficiency or willingness to learn Jira for data tracking and management.
Experience with data visualization tools, especially Tableau.
Hands-on knowledge or interest in AI technologies and their application in program management.
Excellent written and verbal communication skills, enabling the production of high-quality reports and documentation.
Ability to work collaboratively across cross-functional teams and manage dependencies.
Strong analytical and problem-solving skills to improve program management processes.
Pursuing or completed a degree in a relevant field (e.g., Computer Science, Information Technology, Business Management).
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e., San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney, and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Your manager will provide additional team-specific guidance and norms.
The pay range for this position at the commencement of employment is expected to be between USD $36 and USD $60 per hour.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
--
Auto-ApplyStaff Security Research Engineer
Remote or Portland, OR job
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
**Corporate Overview**
Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People.
**Staff Security Research Engineer**
**Your day-to-day**
+ Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team
+ Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use
+ Some work requires skill in writing C or C++ for low level interactions with the OS
+ Develop and maintain web browser interaction capabilities using Chrome web driver
+ Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks
+ Familiarity with analyzing web front-end and the Document Object Model (DOM)
+ Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files
+ Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop
+ As needed, create new detection languages and systems that allow threat researchers to develop detection rules
+ Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns
+ Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals
+ Design and develop automation pipelines to turn manual tasks into automated scripts
+ Stay abreast of a constantly evolving threat landscape
+ Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors
+ As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques
+ As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role).
+ Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions
+ Work effectively as part of a remote team using chat, video chat and conference calls
+ Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities
**What you bring to the team**
As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you.
+ A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques
+ Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required
+ Experience developing software using Docker containers is required
+ Experience developing web browser automation is required
+ Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required
+ Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers
+ Ability to perform the above in a fully remote work environment
+
The following skills and experience are nice to have, but candidates lacking them should still apply:
+ Experience with C and C++ is a plus
+ Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus
+ Experience writing malware behavior signatures
+ Some experience analyzing malware using a debugger, and willingness to learn is a plus
+ Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required
+ Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments
+ Experiencewith a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.)
**Additional Information**
+ Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences
+ Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote)
+ Must be able to work during business hours local to your time-zone
**Why Proofpoint**
As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
- Competitive compensation
- Comprehensive benefits
- Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
- Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
**Base Pay Ranges:**
SF Bay Area, New York City Metro Area:
Base Pay Range: 194,475.00 - 285,230.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 162,375.00 - 238,150.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 148,425.00 - 217,690.00 USD
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
Our BRAVE Values:
At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow.
We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.
We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.
This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Network Engineer/Architect
Remote or Fort Belvoir, VA job
Who we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you.
We lead with technical expertise, but that is just the tip of the iceberg - the ‘Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients.
Platinum Technologies is seeking a Sr. Network Engineer/Architect with subject matter expertise to support medium to large scale operations supporting the Department of War.
The Network Engineer/Architect SME supports operation and maintenance of current and modernized capabilities for the customer. This role will be responsible for technical requirement definition, implementations plans, as well as diagnosing and troubleshooting outages, monitoring networks, infrastructure and systems, and proving proactive mitigation strategies.
This position is on-site at Fort Belvoir, VA with the possibility of limited remote work.
*An active TS/SCI and DoD IAT Level II (Security+) is required.
What you get to do.•Execute Tier 2 & 3 network operations ensuring stability and DoD security compliance.•Monitor enterprise networks (SolarWinds, Cisco ISE, vendor GUIs).•Develop and enforce operational procedures and escalation workflows.•Serve as senior technical lead during outages, network events, and cyber incidents.•Design and implement secure, consolidated network solutions.•Identify and migrate legacy network paths; plan and document enterprise service transitions.•Support DoD Configuration Management, CAB procedures, and STIG compliance.•Develop network optimization and capacity strategies.•Provide leadership and mentoring for junior engineers.
What you'll bring. •Active TS/SCI and DoD IAT Level II (Security+)•Active CCNA certification•Bachelor's in STEM + 10-12 years' experience (or equivalent experience)•Strong background in LAN/WAN, IPv4/IPv6, VPN, IPSec, Firewalls, SD-WAN (Dell Versa preferred)•Experience with Cisco, Juniper, F5, Aruba, Palo Alto, Dell, Brocade•Proficient with Cisco ISE, AAA, and endpoint posturing•Skilled in BGP, OSPF, EVPN, and enterprise network design•Hands-on experience with SolarWinds, Cisco Catalyst Center, Ansible•Excellent communication and documentation skills•Experience in system hardening and DoD STIG implementation
Preferred Qualifications.•STEM Bachelor's degree with minimum 10-12 years of applicable Network Engineer experience. (Additional years of experience accepted in lieu of degree)•CCIE-level knowledge base.•Experience with DataCenter Cisco Nexus VXLAN.•Experience working with automation tools, such as Ansible and Python scripting to build an Infrastructure as Code framework.
The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Auto-ApplyEnterprise Account Executive (Arizona)
Remote job
*Actively looking for someone in Arizona*
In this role, you will partner cross-functionally with internal teams to drive net-new and renewal business opportunities with Enterprise accounts in AZ, from initial prospecting through negotiation and contract close. This is a quota-carrying role responsible for selling solutions from our entire portfolio.
About the Team
Led by a Manager in Boston, the Enterprise team is focused on driving both new revenue and retaining current customers. Our Enterprise team is responsible for prospects and customers that are 1,700+ employees. We provide AEs with access to tools such as LinkedIn Sales Navigator and Gong.
About the Role
This role covers 80 accounts predominantly in Arizona, with some additional accounts throughout the West Coast.
In this role, you will:
Meet and exceed your quota by identifying, qualifying and closing new business opportunities at enterprise-level companies
Creatively source new prospects and thoughtfully position Rapid7's offerings to suit their needs, be a trusted advisor.
Complete on time renewal contracts with current customers.
Stay current on competitor offerings and be able to identify their strengths and vulnerabilities.
Turn client feedback into actionable strategies to drive new business and influence client choices and advocate for client needs to negotiate win-win solutions.
Work closely and communicate effectively with various functional teams including Sales Engineering, Sales Operations, Channel and Customer Success to ensure seamless implementation and effective ongoing account growth.
Accurately enter, update, and maintain daily activity, forecast and opportunity information in Salesforce.
The skills you'll bring include:
5+ years of full cycle sales experience at a software or technology company, cybersecurity preferred
Proven track record of success driving revenue through prospecting, creating new business and sustainably growing existing business.
Prior experience leveraging channel partners in all aspects of the deal cycle to achieve revenue goals.
Ability to work well autonomously and under pressure, as well as be highly responsive to clients. Ability to learn, absorb and adapt quickly to ever-changing business priorities.
Critical thinking in a variety of situations, demonstrating drive, initiative, energy and sense of urgency in acquiring and serving clients.
Ability to travel 25% to client meetings as needed.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
#LI-Remote #LI-BY1
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Auto-ApplySystems Reliability Engineer / Software Product Technical Support Intern, San Jose, CA (Summer 2026 - Local Undergraduates ONLY)
Remote or San Jose, CA job
Systems Reliability Engineer Intern - LOCAL applicant ONLY Hungry, Humble, Honest, with Heart. The Opportunity This is a 12-week internship with start dates beginning in May 2026, contingent on your availability. You will work in our San Jose, CA office (3 days/week) and remotely (2 days/week).
Build on your studies and gain professional experience as a Systems Reliability Engineering (SRE) Intern, solving complex technical product-related problems and delivering world-class customer outcomes. As an Intern, you'll expand your technical skills and build your confidence as you experience how an industry-leading support team operates on a global scale. You will work with and learn from a team of technology specialists, including engineers certified by VMware, Cisco, Microsoft, AWS, Red Hat, and more. We hope to learn from you, too!
About the Team
Our Worldwide Support team delivers industry-leading customer experiences to 24,000+ happy customers in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid multi-cloud technology solutions.
Through an artful blend of technical expertise, customer service, and excellent communication, we drive customer success and loyalty. We are as proud of our 97% Customer Satisfaction rating as we are of the career-building and advancement opportunities we offer our team.
As our customer base expands, we're seeking interns who share our passion for customer success. Ready for the challenge? Apply today.
Your Role
* Work directly with customers to troubleshoot, debug, reproduce, and resolve complex technical issues.
* Inspire positive changes to our product through customer and partner feedback, in partnership with our engineering team.
* Develop and contribute to the internal and external knowledge base, and drive continuous improvement in everything we do.
* Collaborate with technology partners such as Lenovo, HPE, and VMware to resolve customer issues.
What You Will Bring
* Applicants must be authorized to work in the US without requiring current or future sponsorship for an employment visa status, such as an F1, H1B, or TN visa.
* You are pursuing a bachelor's degree from an accredited college or university located in the US with a focus on Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline.
* Experience supporting/troubleshooting of Linux, Networking, Virtualization, and Storage technologies.
* Excellent verbal and written communication skills.
Perks You'll Enjoy
* Ongoing mentorship and support from your manager and team
* Specialized onboarding through our Jumpstart Training Program to get you well-versed in all things HCI (Hyperconverged Infrastructure)
* The ability to earn Nutanix Certifications
* Unique teammates and a vibrant Employee Resource Group Community
* Competitive pay, all the hardware you'll need, and wellness days
What Our Interns Say
"I have enjoyed being pushed out of my comfort zone. My mentor has been very supportive, and it has been an enriching experience to see how my IT, customer service, and social skills have greatly improved." - Reisha.
"As an intern, I had multiple opportunities to grow. There are many success stories of new joiners that climb swiftly through the ranks by putting in the hard work that translates to career growth and happiness." -James.
The Process
We recognize that you are pursuing multiple employment options. Please note these important dates to consider when making your decision process.
* Application Screening: We will review your application to gain insight into your unique talents and skills in relation to our opportunities, and schedule an initial meeting to discuss your skills, goals, and interests.
* First Round: Interview with one of our Support Managers to dive into your unique experiences and motivators.
* Second Round: Technical interviews with our hiring teams to showcase your skills.
* (San Jose positions only) Students selected for a second-round interview should expect to participate in a single interview with a hiring leader.
* Final Decision: Offers extended! Finalists can expect offers by mid-to-late November.
More About #LifeAtNutanix
* Learn more about Nutanix and our platform architecture with *****************************
* Explore our Instagram and blog
* Learn what employees are saying on LinkedIn and Glassdoor
* How we approach Diversity, Equity, Inclusion & Belonging
* More information for students
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
The pay range for this position at the commencement of employment is expected to be between USD $26 and USD $36 per hour.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
* -
Nutanix is an equal opportunity employer.
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].
Senior Solution Engineer
Remote job
Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity.
POSITION SUMMARY
As a Senior Solutions Engineer, you will serve as a strategic technical advisor and subject matter expert in cloud data platforms, specifically Snowflake, Databricks, and BigQuery. Working alongside Domo's account teams, you will lead the technical strategy and execution for customer opportunities that involve integrating Domo with modern cloud data ecosystems. You will leverage deep knowledge of data warehousing, lakehouse architecture, ELT/ETL processes, and the broader modern data stack to design seamless end-to-end solutions that maximize customer value.
In this role you will also collaborate closely with partner technical teams to co-sell, co-design, and co-deliver joint solutions that highlight Domo's unique capabilities on top of the customer's existing cloud data infrastructure. Your expertise will help differentiate Domo in the market, accelerate deal cycles, and establish trust with both customers and strategic partners.
KEY RESPONSIBILITIES
Act as a subject matter expert in Snowflake, Databricks, and/or BigQuery to support integration, architecture design, and advanced customer use cases involving Domo on top of these platforms;
Collaborate with Cloud Data Platform partners (e.g., AEs and SEs at Snowflake, Databricks, or GCP) in joint selling motions, co-branded presentations, and solution alignment;
Architect Domo deployments that complement a customer's existing cloud data ecosystem, with particular emphasis on data ingestion, ELT strategies, data federation, and semantic modeling;
Design and deliver tailored demos and proof-of-concepts that showcase Domo's interoperability with customer investments in Snowflake, Databricks, or BigQuery;
Bridge the knowledge gap for generalist SEs and AEs, providing enablement and mentoring on technical integrations with cloud data platforms;
Serve as a trusted advisor on modern data architecture topics, including data lakehouse, medallion architecture, open table formats, zero-copy cloning, streaming ingestion, and workload separation;
Influence product direction and partner integrations by providing feedback from the field on key enterprise integration challenges or enhancement opportunities;
Evangelize best practices for building analytics workflows across Domo and partner platforms using native connectors, JDBC/ODBC, API integrations, and external data shares;
Support partner enablement and field training initiatives, helping Cloud Platform teams understand Domo's value proposition, architecture, and common integration patterns.
JOB REQUIREMENTS
Bachelor's degree in Information Systems, Computer Science or related discipline;
5+ years of experience in data engineering, analytics, or solution architecture with deep exposure to at least one major cloud data platform (Snowflake, Databricks, or BigQuery);
Strong understanding of modern analytics architecture patterns, including:
Medallion or multi-hop models (Bronze/Silver/Gold).
Data transformations with dbt or SQL-based frameworks.
Object Storage and Open Table Formats (Iceberg, Delta Lake, Hudi).
Serverless compute and distributed query engines.
Strong SQL fluency, with the ability to write, debug, and optimize complex queries across Snowflake, BigQuery, or Databricks SQL;
Experience with data ingestion and transformation pipelines, including batch and streaming ETL/ELT workflows, data pipeline orchestration, and metadata management;
Understanding of data governance principles, including data access policies, lineage, and catalog-based metadata management, especially within tools like Snowflake Horizon, Unity Catalog (Databricks), and Google Dataplex / Data Catalog (BigQuery);
Ability to communicate clearly with both technical and non-technical stakeholders, translating architectural decisions into business value;
Highly driven individual with an execution focus and strong sense of urgency, self-directed and resourceful;
Certifications in Snowflake, Databricks, GCP, or similar platforms are a strong plus (e.g., SnowPro Core/Advanced, Databricks Data Engineer Associate, Google Cloud Data Engineer);
Hands-on experience integrating business intelligence tools with cloud data warehouses/lakehouses, bonus for prior work with Domo or similar platforms.
LOCATION: Remote
BENEFITS: ********************************************
Domo is an equal opportunity employer.
#LI-JC1
#LI-Remote
Auto-ApplyPrincipal Sales Engineer - Data Modernization
Columbus, OH job
**It's fun to work in a company where people truly BELIEVE in what they're doing!** We're looking for a Principal Sales Engineer who is not only passionate about technology but thrives on engaging with customers to solve complex challenges. This role centers on migrating mainframe workloads to cloud environments, where your technical acumen and customer-facing skills will drive success in new and existing partnerships.
The Sales Engineering team supports Account Executives in new and existing partner relationships, as well as, direct business in order to grow revenue opportunities.
Rocket Software Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software opportunities to progress and close business, and must function well as a member of a dynamic team, while having the ability to also work independently to progress and close business.
**Essential Duties and Responsibilities** :
+ Engage with prospective clients to understand their data integration challenges, especially around migrating from mainframe systems to cloud environments.
+ Present and demonstrate our software solutions, clearly articulating the technical benefits and integration capabilities.
+ Engage and inspire customers by presenting solutions that demonstrate real value, backed by your passion for the latest database and AI technologies and trends.
+ Deliver compelling proof of concepts, highlighting how our offerings stand at the forefront of technology.
+ Successfully convey technical details to a non-technical audience, as well as, foster credibility with more technical audiences.
+ Provide knowledge and skills to help qualify business opportunities by understanding the user requirements and technical environment.
+ Actively participate in training and mentoring activities of other members of the Sales Engineering team.
+ Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively.
**Required Qualifications:**
+ A minimum of 8+ years of relevant sales engineering experience.
+ Proven track record in presales or consulting roles with a strong foundation in mainframe or IBMi.
+ Experience working with large-scale enterprise data migration projects.
+ Strong understanding of data integration concepts, especially relating to mainframe databases (such as IBM Db2, IMS, VSAM) and cloud-native databases (such as Amazon RDS, Amazon Aurora, Amazon Redshift).
+ Data replication technologies (ETL, CDC) expertise is advantageous.
+ Prior experience supporting or migrating workloads from mainframe environments is preferred.
+ Familiarity with security best practices for data handling across cloud and mainframe environments.
+ Strong problem solving and requirements gathering skills.
+ Strong written and verbal communication skills.
+ Detail-oriented and can rapidly learn and take advantage of new concepts and technologies.
+ Ability to work independently and engage team support as required.
+ Ability to prioritize and manage workload to meet defined deadlines.
+ Must be comfortable working in a rapidly changing and sometimes unstructured environment.
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-Remote
\#LI-MM1
The base salary range for this role is $136,085.00 - $170,106.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Technical Solution Architect (Proposals)
Remote job
Who we are!Company is an integrated digital solutions firm that specializes in Cybersecurity, Cloud and Managed Services. Our team provides high-end, quality resources to help our Federal Mission Partners realize their goals. You.As a Technical Solutions Architect, you are more than a proposal contributor, you are a technical storyteller and thought leader who thrives on solving complex problems. You will design, articulate, and defend solutions that not only meet requirements but demonstrate vision, clarity, and confidence in execution. This role demands intellectual curiosity, versatility across modern architectures (Cloud, AI/ML, Zero Trust, DevSecOps, MLOps), and the ability to translate deep technical expertise into compelling strategies that resonate with evaluators and decision makers.
What you get to do.•Own the technical solution through the Capture and Proposal lifecycle-shaping strategy from early qualification through final submission.•Engineer elegant solutions that go beyond baseline compliance, anticipating mission needs and positioning our offerings as differentiated and sustainable.•Collaborate across disciplines-working with SMEs, program leaders, capture teams, and executives to align solutions with both customer outcomes and business strategy.•Design and document architectures using diagrams, models, and solution narratives that integrate security, scalability, and innovation.•Architect across platforms including cloud-native (Azure, AWS), hybrid/multi-cloud, and edge environments-integrating DevSecOps, MLOps, automation pipelines, and Zero Trust architectures.•Shape proposals into winners by blending technical depth with narrative clarity, ensuring evaluators understand the mission impact of your design.•Mentor and influence-help cross-functional staff understand not only what the solution is, but why it matters to mission and customer success.•Lead proofs-of-concept and technical demos that validate innovative approaches and establish customer trust.•Bridge technical and financial viability by working closely with pricing teams to ensure solutions are both defensible and compelling.•Stay ahead of trends, monitor emerging technologies, federal standards, and mission requirements to inject innovation into every solution.•Develop and mature PT78's internal capabilities, building reusable solution assets, frameworks, and delivery tools that strengthen our technical depth and set the foundation for future growth.
Required skills.•Bachelor's Degree or recent commensurate experience•Ability to obtain a DoD Secret Clearance•Minimum eight (8) years of experience in IT, with at least•Minimum five (5) years in a Solution Architect role for Federal Customers.•Proven success in federal proposal development, with a track record of shaping solutions that win.•Strong expertise in Azure Platform Services and product evolution (AI, OpenAI, Power Platform).•Mastery of federal compliance standards (FISMA, FedRAMP, NIST) and how they drive design.•Hands-on experience with DevSecOps pipelines (Jenkins, Terraform, OpenShift, Docker, Ansible, GitHub, Nexus).•Strong understanding of Zero Trust and enterprise cybersecurity architectures.•Exceptional communication skills-able to translate technical depth into accessible, persuasive narratives.•Proficiency with solution design tools (Visio, PowerPoint, Project).
Preferred Skills.•Direct operational and workload development experience with Federal agencies in cloud/hybrid environments.•Experience designing MLOps/AI-enabled architectures in regulated federal environments.•Demonstrated thought leadership (white papers, speaking, or published solutions).
Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Auto-ApplyStaff Security Research Engineer
Remote or England, AR job
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People.
Staff Security Research Engineer
Your day-to-day
Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team
Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use
Some work requires skill in writing C or C++ for low level interactions with the OS
Develop and maintain web browser interaction capabilities using Chrome web driver
Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks
Familiarity with analyzing web front-end and the Document Object Model (DOM)
Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files
Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop
As needed, create new detection languages and systems that allow threat researchers to develop detection rules
Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns
Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals
Design and develop automation pipelines to turn manual tasks into automated scripts
Stay abreast of a constantly evolving threat landscape
Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors
As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques
As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role).
Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions
Work effectively as part of a remote team using chat, video chat and conference calls
Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities
What you bring to the team
As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you.
A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques
Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required
Experience developing software using Docker containers is required
Experience developing web browser automation is required
Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required
Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers
Ability to perform the above in a fully remote work environment
The following skills and experience are nice to have, but candidates lacking them should still apply:
Experience with C and C++ is a plus
Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus
Experience writing malware behavior signatures
Some experience analyzing malware using a debugger, and willingness to learn is a plus
Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required
Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments
Experience with a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.)
Additional Information
Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences
Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote)
Must be able to work during business hours local to your time-zone
Why Proofpoint
As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 194,475.00 - 285,230.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 162,375.00 - 238,150.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 148,425.00 - 217,690.00 USD
Auto-ApplyManager, Technical Support
Remote or Tampa, FL job
We are looking to add a dynamic Manager of Technical Support Engineering to lead/develop a team of skilled engineers, enhance our operational processes, and elevate our customer experience! This is a hybrid role (3 days onsite / 2 days remote) based out of our growing Channelside office.
About the Team
The Global Support organization at Rapid7 delivers the partnership that our customers need to achieve their security goals with our comprehensive portfolio of cyber security solutions. We've built a Center of Excellence in our Global Support team in Tampa, Florida. This team excels in providing industry-leading support to our 11,000+ customers, by being highly focused on swarming on their issues together to deliver resolution as soon as possible.
About the Role
The Manager of Technical Support Engineering will ensure high service performance while fostering a culture of technical and service excellence. This leader will emphasize collaboration, hire team members with a strong sense of initiative, and instill pride in issue resolution while driving continuous improvement. Over time, they will become a trusted voice in the Global Support organization, enhancing processes, people, and tools to improve customer experience and reduce support burden.
In this role, you will:
Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges
Measure and manage the team to Rapid7's customer and business goals, and work with the Global Support Leadership team to refine metrics and goals
Coach and develop Global Support team members by providing active coaching, performance management, and career development plans, while offering regular, constructive feedback to help new hires navigate challenges and accelerate their learning curve.
Work with members of Rapid7's Engineering & Products teams to identify opportunities to improve product supportability and the customer experience
Partner with Customer Success Management, Sales Management, and other teams to drive successful and fast resolution to escalations via our OneEscalation process, along with resolving proactive escalations identified via AI.
Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs
The skills you'll bring include:
3-5 years of management experience in a technical customer support environment, including with demonstrable leadership progression in role.
Experience with software support within SaaS environments, security experience preferred.
Demonstrated success leading small to medium sized teams to achieve and exceed operational goals.
Ability to build and maintain meaningful relationships internally & externally in the pursuit of driving impeccable customer satisfaction.
Cross-functional Collaboration: Partner with engineering, product, and other global teams to advocate for customers and ensure swift resolution of incidents and system outages.
Managing Conflict: Skillfully de-escalate customer and internal conflicts, coaching the team on effective resolution strategies.
Navigating Change & Ambiguity: Empower your team to make decisions and drive solutions in ambiguous situations with limited information.
Accountability: Instill a culture of ownership for team metrics and the end-to-end customer experience.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-MB2
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Auto-ApplyEnterprise Account Executive
Columbus, OH job
Enterprise Account Executive - Ohio
Sumo Logic addresses both security and observability use cases all while riding on a world class logging, SIEM, and security analytics cloud native platform. Combined with a newly installed executive sales and operations team, the time is now for overachievement and we're looking for the next thinkers, doers and challengers to join us. This position calls for a seasoned, strategic Account Executive in our enterprise sales segment which is responsible for driving growth within a subset of some existing accounts and hunting for net new logo accounts. Once you land accounts you will focus on expansion. You are the tip of the spear, face of the company, owning the relationship and responsibility of our customers' success.
Responsibilities
Land and expand new logo accounts. Treat existing customer base like new logos to drive incremental ARR growth within the account. Expand existing use cases and introduce new use cases to current buying centers.
Measure and quantify the business value of our existing use cases and evangelize aggressively to new buying centers within each customer.
Responsible for the full sales cycle of new, incremental and renewal business within the territory.
Exude operational efficiency and forecast accuracy to run a best-in-class business.
Up to 50% in-market travel to establish relationships. Be able to cultivate and grow relationships into referenceable champions.
Provide timely and insightful input back to other corporate functions, particularly engineering, product management and marketing.
Required Qualifications and Skills
Minimum 7+ years of total IT sales experience and 5+ years consistent quota over achievement selling software to enterprise-level customers.
Ideally, you will have sold an on-demand/SaaS Security or IT Infrastructure Management solution to a technical and business audience (IT Heads / DevOps / Security Operations, etc)
Excellent verbal and written communication skills. We need storytellers and those that can simplify the complex for economic buyers and executives.
Good Sales DNA and methodology such as MEDDPICC is highly desired.
High activity with a fast motor to thrive in a fast-paced, high-growth, rapidly evolving technical environment.
Must be a team player and a life-long learner. You must be curious to know the ‘why'.
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ******************
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
The expected annual base salary range for this position is $121,000 - $143,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards.
Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.
Auto-Apply