Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are seeking a Sustainment Service Analyst to join our Life Cycle Engineering team. Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.
As Sustainment Services Analyst, you'll be working with a cross-functional team supporting PATRIOT repair contracts for both ground and missile systems to ensure repairs are tracked, completed, and returned to the customer in accordance with the contract limitations. In this role you'll execute in a highly dynamic environment as each repair needs to be individually tracked.
What You Will Do:
Coordinate and collaborate with the repair performers, other project leads, program managers and cross functional areas including operations, supply chain, and finance to ensure the most current data is available for reporting to the customer.
Tracking assets as they proceed through the repair process.
Preparing correspondence/reports for internal and external collaboration and approval.
Evaluating expenditures and schedules for repairs. Providing data for monthly contract deliverables, participating in program reviews, and other customer meetings.
Qualifications You Must Have:
Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field.
Experience with logistics support, repair and return processes, and manufacturing.
Preferred Qualifications:
Detail orientated and demonstrated ability to effectively work in a team environment
Self-initiative, strong written and oral communication skills
Knowledge, understanding and application of logistics principles
Patriot System product knowledge and or experience
Experience in program planning, budgeting, and track to cost and schedule
Proficiency with Microsoft Office products
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation assistance is available
Learn More & Apply Now!
This role is posted as ONSITE and is based in Andover, MA or El Paso TX
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$53k-73k yearly est. 1d ago
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Entry-Level Brand Technical Specialist
IBM Computing 4.7
San Francisco, CA jobs
A leading technology firm is seeking a Brand TechnicalSpecialist based in San Francisco, CA. This role focuses on building relationships with clients to understand their needs and delivering tailored technical solutions that address business challenges. A background in Computer Science or related fields, as well as strong communication skills, are essential. Candidates should be motivated self-starters ready to engage with new customers and achieve sales objectives. The position may require approximately 25% travel.
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$87k-110k yearly est. 6d ago
Entry-Level Brand Technical Specialist
IBM Computing 4.7
Washington, DC jobs
A leading tech company is seeking a Brand TechnicalSpecialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required.
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$86k-105k yearly est. 2d ago
Technical Specialist (Willowbrook Mall R321)
Apple 4.8
Houston, TX jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a TechnicalSpecialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A TechnicalSpecialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$101k-133k yearly est. 2d ago
Technical Specialist (Reston R271)
Apple 4.8
Reston, VA jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a TechnicalSpecialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A TechnicalSpecialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$100k-133k yearly est. 2d ago
Workflow Automation Specialist
Stefanini, Inc. 4.6
San Francisco, CA jobs
Job Category: Information Technology
Contract
Duration: Long term
Remaining Positions: 1
Stefanini Group is hiring! Stefanini is looking for a Workflow Automation Specialist in San Francisco, CA/Salt Lake City, UT/ Los Angeles, CA/Portland, OR/Seattle, WA (Onsite)
For quick Apply, please reach out to Ayush Dwivedi: ************ / ***************************
W2 Candidates Only!
The Enterprise Data Services (EDS) team delivers a centralized data and analytics platform that provides advanced data migration and analytics solutions for our customers. We work with state-of-the-art technologies that are part of the next generation data ecosystem, which includes tools used for data storage, data processing, data integration, data lakes, data warehousing, and data analytics.
We are seeking a skilled Business Systems Analyst with a strong background in workflow automation using ServiceNow. The ideal candidate will have a proven track record of identifying manual processes that can be automated and collaborating with developers to implement these solutions. This role requires a blend of analytical skills, technical expertise, and the ability to communicate effectively with both business stakeholders and technical teams. In this role, you will help develop processes and procedures for new and existing product offerings, understand customer pain points, and work with the product owners to convert them into requirements and solutions. You will have the opportunity to work directly with Data Architects, Product Owners, Design Engineers and Developers in a rapidly evolving environment. This role will be instrumental in shaping customer relationship/engagement, business improvement, product marketing and support of emerging product development.
Responsibilities:
Analyze business processes to identify opportunities for automation.
Work closely with stakeholders to gather requirements and document business needs.
Design and implement workflows using ServiceNow.
Collaborate with developers to automate identified processes.
Conduct testing and validation of automated solutions.
Provide training and support to end-users on new systems.
Monitor and report on the performance of automated processes.
Work with Product Owners to convert customer requirements into product features and stories.
#LI-RK1 #LI-HYBRID
Job Requirements
Details:
Required Skills:
Minimum of 5 years of experience as a Business Systems Analyst.
Proven experience in creating and managing workflows using ServiceNow.
Experience in identifying and automating manual processes.
Experience converting customer requirements into product features and stories.
Familiarity with cloud technologies, AWS Services and cloud data security
Solid understanding of data lifecycle management, data mesh, data movement, data governance, data catalog, data lake, data AI analytics, data analytics workbench, data access management, data visualization and reporting.
Key Skills:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in ServiceNow platform and tools.
Ability to work effectively in a team environment.
Knowledge of business process modeling and documentation.
Nice to Have Skills:
Experience with other automation tools (e.g., Microsoft Power Automate).
Familiarity with Agile methodologies.
Certification in ServiceNow or related fields.
Knowledge of programming languages (e.g., JavaScript, Python).
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group: The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
Pay Range: $ 62.00 - $ 67.00
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$62-67 hourly 4d ago
Staff Technical Solutions Engineer (Apache SparkTM) Bengaluru, India
A leading data and AI company is looking for a Staff Technical Solutions Engineer with expertise in Apache Sparkâ„¢. You will provide technical consulting and troubleshooting support to resolve complex issues for customers. The ideal candidate will have over 10 years of experience in software development and deep knowledge of Spark and associated technologies. This role emphasizes customer communication skills, innovative problem-solving, and the ability to work in a fast-paced environment with high expectations of support.
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$125k-166k yearly est. 5d ago
Machine Learning/Computer Vision Engineer
Apple Inc. 4.8
Sunnyvale, CA jobs
We are looking for a skilled Machine Learning/Computer Vision Engineer with hands-on experience developing algorithms for human understanding and human intelligence applications.Responsibilities include but not limited to:- Adapt state-of-the-art algorithms, as well as design and implement new algorithms to solve challenging problems.- Collaborate with others to drive requirements and validation tests to ship models.- Take a practical approach to problem solving and adapt to an evolving environment.- Deliver clean, modular, testable algorithm code.- Communicate and work effectively with cross-functional partners.The ideal candidate should possess the following qualities:- Be highly-motivated and take initiative to achieve goals, while delivering on schedule.- Has a sense of curiosity and willingness to learn new things in order to improve the quality of their solutions.- Works well in a collaborative setting.
Minimum Qualifications
BS and a minimum of 3 years relevant industry experience
Software engineering skills and proficiency in Python and PyTorch.
Preferred Qualifications
MS or PhD in computer vision, computer graphics, machine learning, computer science, computer engineering or related fields.
Comprehensive understanding of diffusion models, transformers and auto-encoders.
Capable of making well-informed and practical decisions in a rapidly evolving environment.
Excellent communication and experience working with multi-functional teams.
Self-motivated with proven track record to optimally prioritize and deliver tasks on schedule.
Good software engineering skills and proficiency in C/C++.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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$147.4k-272.1k yearly 6d ago
3D/4D Computer Vision ML Engineer for Mobile AI
Apple Inc. 4.8
Sunnyvale, CA jobs
A leading technology company in Sunnyvale is seeking a CVML Engineer to drive innovation in 3D and 4D computer vision and health applications. The role requires a Bachelor's degree and experience in computer vision algorithms. Candidates should be proficient in Python and PyTorch, with a strong foundation in linear algebra and optimization principles. Competitive compensation and comprehensive benefits included.
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$153k-211k yearly est. 3d ago
On-Device ML & Computer Vision Engineer
Apple Inc. 4.8
Seattle, WA jobs
A leading tech company in Seattle is looking for an On-Device Machine Learning Integration Engineer. This role involves collaborating with ML engineers and data scientists to integrate advanced computer vision technologies into Apple devices. Candidates should possess a Bachelor's degree in Computer Science combined with programming expertise in Python, Swift, and C++. Experience with the machine learning lifecycle and knowledge of technologies like PyTorch is also essential. Attractive compensation and benefits are offered.
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$142k-197k yearly est. 6d ago
Computer Vision ML Engineer for Smart Manufacturing
Google Inc. 4.8
Mountain View, CA jobs
A global technology company is looking for a skilled Machine Learning Engineer specializing in Computer Vision to develop innovative AI solutions for smart manufacturing. Responsibilities include designing scalable ML infrastructure, implementing deep learning models, and debugging complex algorithms in production environments. Candidates should have a strong foundation in software development along with practical experience in image processing and machine learning. This full-time role offers a competitive salary range of $141,000-$202,000, plus bonuses and equity.
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$141k-202k yearly 2d ago
PC Helpdesk Technicians
Adex Corporation 4.2
Houston, TX jobs
Help Desk Technician Domain Knowledge: Operating Systems/Platforms:
Able to install OS onto computers and servers
Able to add/remove users
CompTIA type skillsets
Able to install software using package manager of choice
Computer Architecture:
Understanding of how computer peripherals connect to the computer
Able to connect monitor, keyboard and printer to the computer
Basic understanding of different system components like CPU, memory, HDD and these components inter-operate.
File Systems:
Basic File Systems understanding
Format a USB-Dongle and transfer >4GB files using USB-Dongle
Storage:
Basic storage systems understanding
Able to restore off of remote networks
Networking:
Basic networking understanding
Understands IP Addressing
Understands MAC address, subnet, DNS and DHCP
Able to configure workstations
Able to configure static routing on a workstation
Project Support Role:
Complete initial Contact with Site for Scheduling
Contact sites for site discovery
Confirm device count per site to be shipped
Confirm Schedule dates for migrations.
Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations
Follow upon completion of migrations for shipping returns and migration tracking totals.
Education:
Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
$37k-50k yearly est. 2d ago
Production Support Lead
Ampcus Incorporated 4.5
Austin, TX jobs
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.
Job Title: Production Support Lead
Location(s): Austin, TX
Job Description:
This position will interface with key stakeholders and apply your expertise across different stages of the Production Support Life Cycle, including incident management, problem resolution, root cause analysis, and continuous service improvement.
You will play an important role in leading and coordinating the resolution of high-priority issues, ensuring system stability, and minimizing business impact.
You will also oversee day-to-day support operations, manage service requests, drive automation and process improvements, and ensure adherence to SLAs.
In this role, you will lead validation and coordination of fixes across environments, support implementation and transition activities, and provide guidance during critical releases and warranty periods.
You will be part of a collaborative culture where teamwork is encouraged, operational excellence is rewarded, and diversity is respected and valued.
Skillset:
Technology.
Infra_Too
Administration-ITSM
ServiceNow
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix.
Strong experience in supporting ServiceNow Platform.
Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB).
Experience in working on ServiceNow Production support projects.
Familiarity with integration concepts (API, Webservices, REST/SOAP).
Preferred Qualifications:
Good to have - ServiceNow Certified System Administrator (CSA) certification.
Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM.
Experience in ServiceNow upgrades and patching activities.
Experience and desire to work in a Global delivery environment.
Ability to work in diverse/multiple team stakeholder environment and client interfacing skills.
Analytical and communication skills.
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$88k-108k yearly est. 2d ago
Technical Support Specialist
Bcforward 4.7
Raleigh, NC jobs
BCforward
is seeking a highly motivated
Tier 1 Analyst
to support their pharmaceutical client in Raleigh, NC.
Tier 1 Analyst
Schedule: Floater shift (varies based on team needs)
Employment type: contract
Duration: 1 year
Work Requirement: W2, sponsorship cannot be provided for this role
Pay range: $60,000 - 70,000 annually
Overview:
The Tier I Support Analyst is accountable for delivering technical expertise in alignment with local systems and processes for a local manufacturing IT support function with primary focus on Manufacturing Execution Systems. The Support Analyst coordinates the incident and problem management process, starting with customer-facing communication and service responsiveness, to root cause analysis and issue resolution on an as-needed basis, in addition to performing security administration tasks for local systems, as well as supporting project delivery with additional assignments such as testing and/or documentation creation or review.
Job responsibilities:
Review and understand with capability to execute activities as designed and documented in support standard operating procedures with appropriate level of detail and critical thinking applied to task(s), including examples such as un-locking workflows, resolving printer setup issues, etc.
Execute basic system configuration changes (changes to pick lists, local master data, etc.) including before and after screen shot of change and 2nd person verification of change.
Support interface monitoring messages and errors, working with technical experts to resolve and re-send appropriate messages/information as needed.
Provide Help Desk support for user access and system/security access management processes, maintenance, and risk-management for day-to-day support activities as well as other scheduled security processes, such as the Access Roster Review cycle completed several times annually. This function includes working with end users to establish appropriate role levels and training requirements, administering security forms, verifying training, and initiating and/or provisioning the account administration processes required.
Monitor queue, pagers, cell phones to manage the incident and problem management processes.
Create tickets in the incident/problem management system(s) when reported by the client (but not auto-generated) for resolution and metrics tracking purposes.
Diligently document activities and update tickets pertaining to issue resolution status, activities and tasks completed in support of resolution, and communication to end user or customer to ensure the ticket accurately reflects these details.
Provide support for on-going enhancement of service delivery capabilities, including creation and maintenance of Knowledge Base articles/documents, Distribution lists, SharePoint sites, metrics logging, training completion, etc.
Required skillset:
Windows Server 2003 and 2008, Windows XP and Windows 7, MS Office, Terminal Services Manager, Internet Explorer, Remote Desktop Protocol (RDP), unc (Uniform Naming Convention), command line, printer installation and set-up (software only), Print drivers, and Print permissions.
Security and Networking technologies, VNC, IP, Microsoft Outlook, and Adobe.
MQseries, Matrikon OPC Tunneller, SQL.
Prior experience in Manufacturing environment (preferably Pharma) with understanding of criticality of aligning to Good Manufacturing Practices in support of the organization and its assets will be a plus.
About BCforward:
BC
forward
began as an IT business solution and staffing firm. Founded in 1998, BC
forward
has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BC
forward
also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC
forward
to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers' specific needs. BC
forward
currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
*****************
**************************
We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.
$60k-70k yearly 4d ago
ITS Traffic Engineer
Arcadis Global 4.8
Boston, MA jobs
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking an Intelligent Transportation System/Traffic Engineer to join our New England transportation team in the Boston office. The ITS/Traffic Engineer will play a key role in supporting the delivery of transportation projects focused on improving safety and operations throughout the New England region and beyond. You will work as part of a collaborative team with senior program managers, project managers, and engineers to deliver projects for a range of clients.
This role is in the Global Mobility Business Area. We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization, and digitization trends are requiring today's mobility projects and systems to address an evolving set of demands from the world's growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods.
Role accountabilities:
Work on transportation projects that include Intelligent Transportation System (ITS), Transportation Systems Management and Operations (TSMO), and traffic engineering with a focus on improving safety and operations.
Work independently with appropriate senior review, while providing technical guidance to junior engineers as needed.
Coordinate with subject matter experts-including survey, roadway design, and environmental disciplines-to support project objectives.
Support project delivery by planning and overseeing small assignments or discrete components of larger projects, ensuring quality, schedule, and budget objectives are met.
Prepare transportation engineering plans, ITS designs, systems engineering, and traffic engineering plans, including signal designs, signing and marking designs, and conceptual designs for intersections.
Develop and maintain an understanding of Arcadis' services, client businesses, and the transportation industry to increase personal and company credibility in the sector.
Undertake training and guidance to increase knowledge in areas of technical proficiency.
Key Skills:
Strong understanding of traffic operations principles and regulatory frameworks, including US DOT, ITE, MUTCD, AASHTO, and New England state DOT requirements, policies, and standards.
Direct experience with ITS and TSMO project delivery, including operational practices, technical documentation, and client engagement.
Understanding of the use of traffic analysis and modeling tools including VISSIM, Synchro/SimTraffic, and HCS.
Experience collaborating in multidisciplinary teams, coordinating with subject matter experts (e.g., roadway design, environmental, survey) to deliver integrated transportation solutions.
Qualifications & Experience:
Required Qualifications:
Bachelor's degree or equivalent in Civil or Electrical Engineering or a related field.
Engineer in Training (EIT) Certification and actively working towards Professional Engineer (PE) Certification.
4 or more years of relevant engineering experience, preferably in transportation or traffic engineering.
Experience in operational and/or safety analysis.
Excellent communication, time management, and problem-solving skills.
U.S. Driver's License required.
Preferred Qualifications:
* Experience with signal, ITS, and/or signing and marking design.
* Experience with public sector clients and projects.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $78,415 - $129,385. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-HYBRID
#Mobility-NA
#Mobility-ANA-Jobs
#Traffic-ANA
#LI-HA1
$78.4k-129.4k yearly 5d ago
IT Tech Support- Only W2 and Locals Only
SGS Technologie 3.5
Andover, MA jobs
US Citizens and Green card holders would be considered only on W2.
We are looking for a Deskside Support Technician to provide hands-on technical support for end users. The ideal candidate will be responsible for troubleshooting and resolving issues related to desktops, laptops, printers, and other IT hardware/software in an onsite environment.
Key Responsibilities
Provide onsite deskside support to end users for desktops, laptops, and peripherals
Diagnose and resolve hardware and software issues on Windows systems
Install, configure, and troubleshoot printers (local & network printers)
Perform system setups, imaging, OS installations, and upgrades
Troubleshoot issues related to MS Office, Outlook, email, and common business applications
Replace faulty hardware components (RAM, hard drives, keyboards, monitors, etc.)
Provide support for basic networking issues (LAN, Wi-Fi connectivity, VPN access)
Log, track, and resolve incidents using a ticketing system
Escalate unresolved issues to appropriate teams when required
Maintain IT asset inventory and documentation
Ensure adherence to IT policies and security standards
Required Skills & Qualifications
Strong experience in desktop & laptop troubleshooting (Windows 10/11)
Hands-on experience with printer setup, configuration, and troubleshooting
Good understanding of hardware components and peripherals
Experience with Active Directory (password resets, user unlocks, basic group management)
Knowledge of ticketing tools (ServiceNow, Remedy, Jira, etc.)
Basic understanding of networking concepts (IP, DNS, DHCP)
Excellent customer service and communication skills
Ability to work independently in an onsite environment
Preferred Qualifications
IT certifications (CompTIA A+, Network+, or similar)
Experience supporting corporate or enterprise environments
Exposure to SCCM, Intune, or endpoint management tools
Soft Skills
Strong problem-solving abilities
Patience and professionalism while supporting end users
Ability to manage multiple tasks and prioritize effectively
$51k-67k yearly est. 4d ago
Data Center Technicians
NTT Global Data Centers 4.2
Mesa, AZ jobs
We're Hiring: Data Center Technicians - Mesa, AZ
Exiting news! We just opened a brand-new data center in Mesa, AZ and we are on the lookout for talented Data Center Technicians to join our team.
Why join us?
We're the 3rd largest data center company in the World
Hands-on work with cutting-edge technology
Growth opportunities in a booming industry
If you thrive in a mechanical, electrical fast paced environment, and want to be part of something big, we want to hear from you!
Location: Mesa, AZ
Apply Now!
#nttdata #datacenterjobs #mesa AZ #Phoenix #hiring #growth #joinourteam
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Essential Duties & Responsibilities
Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:
Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
Tests performance of electromechanical assemblies and electronic voltmeters.
Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
Inspects parts for surface defects.
Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
Aligns, fits or assembles component parts, using hand or power tools.
Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
Analyzes systems to ensure best practices for both internal and external customers
Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
Manages systems to avoid unplanned customer-impacting events
Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
Performs other duties as assigned
Regular, predictable attendance is essential to satisfactory performance.
Knowledge, Skills & Abilities
Regular, predictable attendance is essential to satisfactory performance.
Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
Chilled Water Systems
Large Centrifugal Chillers
Cooling Towers
Heat Exchangers
Water Treatment Systems
VFD's and Pumps
HVAC equipment
CRAC/CRAH's
Humidification Systems
Water heaters
Water/Air filters
BMS and PLC Controls
Emergency Standby Diesel Generator Systems
Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution
Static UPS Systems
Double Interlock Pre-Action Systems
Excellent communication skills, both written and oral
Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
Ability to communicate effectively with customers and internal staff and effectively work in team environment
Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
Ability to learn quickly and address issues as they arise during normal working hours or after hours.
Ability to operate in and promote a rigorous process-driven team environment
Ability to logically analyze and solve problems
Ability to effectively multi-task multiple projects
Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
Ability to operate electrical tools such as a multi-meter or infrared camera
Ability to operate a forklift
Regular, predictable attendance is essential to satisfactory performance.
Must be able to work on a shift which may require nights, holidays, and some weekends.
WORK HOURS/SHIFT: Monday-Friday 7:00am-3:30pm | Dayshift
Possess critical thinking and complex problem-solving skills
Physical Requirements
Primarily walking, standing, and bending with some sitting.
Ability to communicate effectively with verbal, visual and listening skills
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to climb ladders and work on raised platform.
WORK CONDITIONS
Data Center environment with varying temperatures and loud noises.
Potential extensive daily usage of workstation or computer.
Must work on-site; no telecommuting permitted.
Special Requirements
Must be willing to be part of the after-hours notification and escalation protocol.
Must work on-site; no telecommuting permitted.
This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour' requirements.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please
contact us
.
$33.9-50.9 hourly 1d ago
Field Engineer/ Install Technical Team Lead (ROAD WARRIOR)
Akima, LLC 4.6
Denver, CO jobs
Akima Systems Engineering (ASE) is looking for a Lead Security Installation Specialist to join our team of outstanding professionals installing Electronic and Technical Security Systems in the Western Area Power Administration (WAPA) Desert Southwest Field Engineer, Technical, Team Lead, Lead, Systems Engineer, Mechanical, Manufacturing, Business Services
This is a full-time advanced level position involving technical work with a highway materials testing application. This position maintains portions of the MAC (Materials Acceptance and Certification) system and performs advanced database functions. The position requires a highly motivated and organized employee to create customized entries while ensuring the system is consistent across materials and technical areas. Strong computer skills and experience in Microsoft programs such as Visual Studio, SQL Server Management Studio, Access, and Excel are required. Prior experience working with relational database management system (RDBMS), along with proficiency in visual basic, Structured Query Language (SQL), SQL Server Reporting Services (SSRS), and business Intelligence tools and concepts are preferred. This position will be working with the Materials Program Performance Section. It is an in-office position with no option for remote work.
Role and Responsibilities
Specific duties for the Database Information Section include the following:
Develops and maintains MAC Specifications for the Geotechnical Materials Program
Creates, revises and maintains Geotechnical Materials Program test definitions including targets and limits, and other sampling and testing requirements
Data processing using appropriate software, storage, and analysis; and prepares detailed engineering reports on findings
Works to ensure the test definitions, comparison definitions, evaluation checklists and inspection checklists are up to date while ensuring the system is consistent
Assists the Quality Systems unit with database and reporting development and maintenance
Assists the Database Information Team in data compilation and analysis.
Troubleshoots issues with data, uploads, and application programming
Assists with FDOT Service Desk tickets pertaining to MAC
Assesses MAC access requests and ensures they are processed by the appropriate District Application Coordinator
Assists with programming enhancements to MAC in compliance with the Office of Information Technology's application development standards
Assists with State Materials Office SharePoint development and maintenance including Power Apps
Qualifications and Education Requirements
High school diploma, or equivalent.
Strong computer skills and experience in Microsoft programs such as Visual Studio, SQL Server Management Studio, Access, and Excel are required. Prior experience working with relational database management system (RDBMS), along with proficiency in visual basic, Structured Query Language (SQL), SQL Server Reporting Services (SSRS), and business Intelligence tools and concepts are preferred.
Preferred Skills
Demonstrates strong communication, technical writing, and interpersonal skills
Demonstrates experience in data entry and quality review
Additional Notes
Schedule: Monday-Friday, 8:00 AM- 5:00 PM