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Vending manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Peter Dordal Ph.D.
Below we've compiled a list of the most critical vending manager skills. We ranked the top skills for vending managers based on the percentage of resumes they appeared on. For example, 17.7% of vending manager resumes contained vendor management as a skill. Continue reading to find out what skills a vending manager needs to be successful in the workplace.

15 vending manager skills for your resume and career

1. Vendor Management

Vendor Management refers to the practice of organizing and tracking the suppliers businesses work with. These suppliers may offer goods or services, but all vendors must be monitored to ensure invoices are paid, the company has enough money to pay for the invoices, and the company knows when vendors will arrive at the workplace with products or services.

Here's how vending managers use vendor management:
  • Managed vendor compliance according to the supplier risk management, supplier risk and performance management and effective vendor management framework policies.
  • Contribute to the efficiency, productivity and success of the vendor management role by participating in development and collaboration meetings.

2. Project Management

Here's how vending managers use project management:
  • Propose to Project Management and Procurement the Contingency plans deemed necessary to mitigate risks.
  • Designated as the project management-lead on Supplier Segmentation transition for execution and deployment.

3. Vendor Performance

Vendor performance is the monitoring and investigation of the authenticity, quality, and productivity of a company's vendors. It enables a company to increase its performance and earnings, decrease stock levels and inventory costs, and points to more customer satisfaction. It presents a tool with which a company can evaluate a vendor against Key Performance Indicators (KPI)'s, Service Level Agreements (SLA)'s, and other relevant success metrics.

Here's how vending managers use vendor performance:
  • Mentored and coached direct reports in analyzing vendor performance and managing factors affecting post-sales customer service operations and parts costs.
  • Monitored vendor performance; communicating company forecasts and expectations to achieve operational goals and minimize the potential for risk.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how vending managers use customer service:
  • Ensured timely verification of customer lines and features against LEC-Local Exchange Carrier CSR-Customer Service Record and originate ASR-Access Service Request.
  • Developed and implemented a continuous service improvement process that significantly reduced process gaps and improved customer service satisfaction.

5. PowerPoint

Here's how vending managers use powerpoint:
  • Skilled in multiple methods of report presentation, including monthly and annual reports, and PowerPoint.
  • Create documentation and diagrams using Microsoft Visio, Excel, Word and PowerPoint.

6. Process Improvement

Here's how vending managers use process improvement:
  • Identified opportunities, risk strategies and process improvements while demonstrating up-to-date expertise, development and implementation of action plans.
  • Developed efficiency-enhancing work flow / process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.

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7. Due Diligence

Due diligence refers to the process of auditing, investigating, or reviewing done to confirm the authenticity of relevant facts. In addition to this, it also refers to the evaluation of a party's financial records to determine whether one should enter into a transaction with the said party or not.

Here's how vending managers use due diligence:
  • Conducted detailed due diligence, identified potential legal risks, suggested and implemented solutions or creative alternatives.
  • Assisted with vetting complaints from Legal and Operations teams against the attorney network, new vendor due diligence, and contracting.

8. Internal Stakeholders

Here's how vending managers use internal stakeholders:
  • Deliver contracts to vendors, review vendor responses and lead contract negotiations in coordination with legal counsel and internal stakeholders.
  • Work closely with IT, sales, procurement, legal and internal stakeholders on contracts drafting and signing.

9. Performance Metrics

Here's how vending managers use performance metrics:
  • Updated E3 information as products changed and monitored inventory performance metrics.
  • Coordinate with vendor to ensure all performance metrics are met and to develop action plans where opportunities for improvement exist/develop.

10. KPIs

Here's how vending managers use kpis:
  • Designed and implemented weekly reporting system for communicating to stakeholders progress against KPIs
  • Developed processes and KPIs, simultaneously learning and teaching systems functionality.

11. SharePoint

Here's how vending managers use sharepoint:
  • Implemented enterprise wide Microsoft SharePoint vendor compliance issue tracking log to efficiently track vendor deficiencies.
  • Gather requirements for and designed systems to automate repetitive business processes using MS Access, SharePoint 2007 and SharePoint Designer.

12. Level Agreements

Here's how vending managers use level agreements:
  • Developed and directed enterprise-wide delegation oversight activities, measuring vendor service-level agreements and operational performance.
  • Reviewed customer contracts and evaluated responsiveness for contractual service-level agreements.

13. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how vending managers use logistics:
  • Completed ongoing analysis of vendor related activity and delivered it to Supply Services Materials & Logistics Division.
  • Developed and implement conference operational strategies, including all logistics to effectively promote key brands.

14. Data Analysis

Here's how vending managers use data analysis:
  • Utilized in-depth data analysis to identify & maximize key growth categories and improve negotiations.
  • Conduct data analysis on business requirements and conduct primary and secondary research.

15. Business Reviews

A business review is a published survey about a company. It helps the company gauge their performance and see how they can improve, plan and implement policies to increase their companies' revenue.

Here's how vending managers use business reviews:
  • Create tiered global/regional certified vendors and partners lists and preside over worldwide business review meetings with key stakeholders periodically.
  • Developed and implemented formal Supplier Relationship Management program including formal scorecard and business reviews.
top-skills

What skills help Vending Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young vending managers need?

Peter Dordal Ph.D.Peter Dordal Ph.D. LinkedIn profile

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
Do you want to know more?
Read more about what experts have to say about vending manager

List of vending manager skills to add to your resume

Vending manager skills

The most important skills for a vending manager resume and required skills for a vending manager to have include:

  • Vendor Management
  • Project Management
  • Vendor Performance
  • Customer Service
  • PowerPoint
  • Process Improvement
  • Due Diligence
  • Internal Stakeholders
  • Performance Metrics
  • KPIs
  • SharePoint
  • Level Agreements
  • Logistics
  • Data Analysis
  • Business Reviews
  • Lifecycle Management
  • Performance Management
  • Contract Management
  • Strategic Vendors
  • Vendor Selection
  • External Vendors
  • Slas
  • Vendor Relations
  • Inventory Management
  • HR
  • Contract Terms
  • Customer Satisfaction
  • Contractual Obligations
  • RFP
  • Cost Savings
  • Quality Standards
  • Vendor Contracts
  • Strategic Sourcing
  • Performance Reviews
  • QA
  • Contract Compliance
  • Contractual Agreements
  • Contract Negotiations
  • Management System
  • Customer Care
  • Vendor Issues
  • Party Vendors
  • RFI
  • Direct Reports
  • SME
  • POS
  • Vendor Compliance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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