Vending manager work from home jobs - 988 jobs

A prominent investment firm is looking for an Engineering Manager to lead a small team of senior engineers remotely. The ideal candidate has strong experience in backend development, especially with Go and Kubernetes, and has a proven track record of managing teams in fast-paced settings. The role involves hands-on contributions to code while guiding technical decisions and architectural reviews. This position offers competitive compensation of $200K - $260K with equity options. #J-18808-Ljbffr

A leading global services provider for video games is looking for an Enterprise Technical Account Manager to drive the expansion of player engagement services. Located in the United States, this role involves managing relationships with large enterprise game companies and implementing technical strategies to enhance product adoption. Ideal candidates should have extensive account management experience and a proven ability to engage at high levels. The position supports remote work and offers a competitive salary and benefits package. #J-18808-Ljbffr

The UAS Program Manager & Pilot leads and operates the company's Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities. POSITION FUNCTIONS Program Management: Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy. Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows. Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines. Supervise and manage the company's UAS resources, including both personnel and equipment. Stay up-to-date on new UAS technologies and strategies as well as changes to regulations. Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service. Flight Operations: Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure. Operate drones in challenging environments, including proximity to energized lines and remote terrain. Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records. Training and Oversight: Train and supervise additional pilots or UAS technicians. Implement safety protocols and emergency response procedures. Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions. Data Management: Capture high-quality data and ensure its proper processing and delivery to stakeholders. Collaborate with IT and Data Analyst teams for data integration and analysis. Others duties as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS 4+ years of FAA Part 107 Remote Pilot Certificate (in good standing). Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines. Strong knowledge of FAA regulations, UAS technologies, and safety best practices. Experience in program or project management. Experience in training is a plus. Valid driver's license and willingness to travel to remote job sites as needed. KNOWLEDGE, SKILLS, AND ABILITIES Background in electrical utilities, construction management, or engineering. Ability to interpret aerial data and collaborate with technical teams. Highly organized with a strong attention to detail. Ability to identify and solve complex issues. Good analytical and problem-solving skills. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Self-motivated. Good project management skills, capable of handling multiple projects concurrently with good time management. Ability to maintain confidentiality. Ability to build and foster relationships with team members. Ability to meet the physical demands of the role. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: No LICENSES AND CERTIFICATIONS: FAA Part 107 SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Heavy WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Vendor Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale. This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional PODs and significant strategic oversight, cross-functional leadership, and sharp analytical judgement. What You'll Do: Vendor Strategy & Governance, Analytics & Decision Enablement, Cross-Functional Leadership and Change & Transformation. Own vendor performance across 1-2 functional PODs, including CSAT, SLA, compliance, and QA outcomes. Lead executive-level vendor governance (e.g. QBRs, escalations). Define operational strategies for vendor allocations, specialization, and performance recovery. Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business. Use data to diagnose performance gaps, validate trends, and prioritize interventions. Run ad-hoc analyses and scenario modeling to support rapid decision-making. Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM. Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes. Act as senior escalation point for systemic vendor or POD-level issues. Drive key initiatives such as POD specialization rollouts, vendor migrations, or regulatory implementations. Design and execute structured change programs, ensuring vendor readiness and sustained adoption. Champion continuous improvement and innovation across the vendor network. What We Look For 8+ years of expertise in vendor/BPO management, operations, or related fields Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed. Proven ability to drive vendor accountability through scorecards, governance, and structured interventions. Track record of leading large, cross-functional programs with measurable business impact. Exceptional communication and influencing skills with internal and vendor executives. Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred). Industry background in fintech, technology, or high-growth customer operations (preferred). Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred). Skilled at turning complex data into clear narratives for senior leadership (preferred). Base Pay Grade - J Equity Grade - 6 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000 USA base pay range (all other U.S. states) per year: $115,000 - $155,000 Employees new to Affirm typically come in at the start of the pay range. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:The Clinical Vendor Manager is responsible for managing Gravie's portfolio of clinical vendor partnerships to ensure cost-effective, high-quality, and compliant delivery of clinical programs and services. This role is hands-on and execution-focused-building relationships with vendors, monitoring performance, and ensuring alignment with Gravie's operational, financial, and member experience goals. The Manager will serve as the day-to-day point of contact for clinical vendor performance, driving accountability through data, metrics, and collaboration. This role plays a key part in helping Gravie control medical costs, improve utilization outcomes, and deliver an exceptional member experience. You will:· Serve as the primary point of contact for clinical vendors (including Cigna UM & CM, AHH UM & CM, Teladoc, Sword Health, Alight, and SL partners).· Maintain strong, collaborative relationships to ensure mutual accountability and continuous improvement.· Partner with internal clinical, finance, and operations teams to align vendor services with Gravie's goals.· Strategize and evaluate potential clinical vendors to identify partnerships that add measurable value and align with organizational goals.· Monitor vendor performance against SLAs, KPIs, and contract terms; escalate issues and track remediation plans.· Manage ongoing and annual vendor evaluations, including data reviews and performance scorecards.· Identify performance gaps and opportunities for cost containment and quality improvement.· Support contract renewals, amendments, and performance guarantees (PGs) in partnership with Legal and Procurement.· Ensure vendor compliance with contractual, regulatory, and audit requirements.· Track key contract dates and coordinate renewal reviews and approvals.· Define and enforce clinical vendor data reporting standards and integration requirements across systems.· Prepare regular dashboards and summaries highlighting performance trends, risks, and opportunities.· Translate data insights into actionable recommendations for leadership.· Support decisions on insourcing vs. outsourcing functions by assessing cost, quality, and efficiency impacts.· Reconcile vendor invoices and proactively forecast clinical vendor spend.· Collaborate cross-functionally to resolve issues affecting member experience or clinical outcomes. You bring: · Active and non restricted RN license· 3+ years experience managing clinical vendors (UM/CM, telehealth, care navigation, etc.) in payer or managed care settings.· Demonstrated success improving vendor performance and managing complex contracts.· Working for a TPA and/or Self funded insurance organizations.· Working with Stop Loss and Reinsurance vendor partners.· Strong organizational and project management skills.· Excellent relationship-building and communication abilities.· Proficiency in data analysis and vendor performance dashboards.· Knowledge of healthcare quality, utilization management, and medical cost containment.· Comfortable working in a fast-paced, evolving environment. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $113,800 - $189,600 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Vendor Manager is responsible for providing operational oversight, expanded BPO services, and continuous process improvement across all offshore support functions. This role ensures operational efficiency, accuracy, and compliance while serving as the primary liaison between offshore teams, production units, vendors, and internal stakeholders. The Vendor Manager assists with standardization, supports automation initiatives, and ensures the offshore teams are equipped with the tools, training, and guidance necessary to meet organizational performance expectations. Strong analytical skills, effective communication, and a deep understanding of the insurance industry are essential.Key Responsibilities Operational Leadership & Oversight Provide oversight for all offshore operational activities, ensuring service quality, process accuracy, and alignment with organizational standards. Liaison between key internal stakeholders and offshore partners- including Quality Management, Workforce Management, Relationship Management and the COR team. Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams. Oversee the maintenance, governance, and accuracy of signature repositories for both Binding and Brokerage divisions. Assist with troubleshooting, and resolution of automation or system issues, partnering with internal departments to implement sustainable process improvements. Lead continuous evaluation of workflows to promote operational efficiency, standardization, and error reduction. Oversee the development, revision, and maintenance of Standard Operating Procedures (SOPs) across all offshore-supported processes. Provide operational support and administrative oversight for ODEN Policy Terminator functions for offshore teams and multiple internal offices. Manage onboarding for new markets, retailers, and system users for both offshore and production teams. Supervise password and credential administration in accordance with company security protocols. Communicate platform updates, website changes, and moratorium notifications to offshore teams to ensure compliance and operational readiness. Serve as an escalation point for all global work types. Provide support to vendors and production teams, ensuring seamless workflow functionality. Oversee the acquisition and maintenance of offshore user credentials for Loss Run carrier portals and inspection vendor platforms. Vendor Team Management & Development Coach and develop offshore teams, ensuring high performance, quality output, and adherence to service standards. Serve as the primary point of contact for offshore team inquiries, escalations, and operational issues. Oversee the daily review, reassignment, and workflow management of ImageRight tasks, ensuring accurate routing and timely completion. Manage the tracking, analysis, and resolution of Q&A items, identifying knowledge gaps and implementing corrective training. Monitor production performance and ensure offshore teams meet established KPIs, including AHT (Average Handling Time) targets. Conduct monthly audits of offshore processes and present findings with actionable recommendations to leadership Investigate and respond to offshore-related issues escalated by production teams, ensuring timely resolution and communication. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. Job Summary: The Vendor Manager, Service Network is responsible for the strategic oversight and operational management of our repair network. Our repair network consists of service partners and independent technicians across several product categories, such as furniture, appliances, jewelry, consumer electronics, and more. The Vendor Manager will contribute to key company objectives such as growth, profitability, and customer satisfaction, through the effective management of our service network quality, cycle times, and cost severity. Responsibilities include developing and expanding the service network, managing service provider relationships, conducting vendor negotiations, and implementing business development strategies, all with a central emphasis on delivering superior customer service, quality, and cost. This role directly oversees service network day-to-day operations and strategic initiatives, utilizing skills in analytical problem-solving and process improvement to ensure delivery of department and company objectives. A comprehensive understanding of third party vendor management is required and experience in field service operations is desired. Key Responsibilities: Strategic Leadership & Operations: Lead, direct, and coordinate the daily operations of our repair network Ensure the achievement of company growth, customer satisfaction, and profitability objectives, with a specific focus on cost severity, cycle times, and service quality Define and execute a strategic vision for our service operations, continuously identifying opportunities to innovate and drive an industry-leading customer experience Network Development: Strategically expand service network coverage to meet evolving service area and business demands Lead the identification, qualification, and onboarding of new service partners Conduct negotiations on pricing and partnership agreements, aligning with service needs and balancing profitability and performance targets Network Management Cultivate and maintain strong, collaborative relationships with service partners Act as the primary relationship manager, engaging with service partners on a regular cadence to address challenges, share insights, and drive mutual success Partner with service partners to identify and execute against opportunities to improve servicing outcomes Reporting and Performance Management Develop and manage a robust servicing scorecard, including the creation of key performance metrics (KPIs), trend analysis, and facilitation of regular business reviews Identify, design, and implement business strategies and solutions to improve operational processes and capabilities, while enhancing customer experience, quality, and managing costs Qualifications: Bachelor's degree or an equivalent combination of education and practical experience. 5 - 7 years of direct supervisory or management experience in a related field. Expertise in third-party network management is required. Exceptional interpersonal, customer service, and negotiation skills. Strong written and verbal communication skills. Strong organizational and time management skills. Proficiency in data analysis and reporting tools (e.g., Excel, PowerBI, Tableau). Results-oriented mindset with a focus on achieving and exceeding targets. Problem-solving skills with a proactive approach to identifying and resolving issues. Self-starter who is resourceful and comfortable building solutions from the ground up. Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs. Working Conditions: Fully remote position Travel: Occasional travel as needed for network relations, management, and development. Expected Pay Range: $65,000 - $90,000 per year salaried* * The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience. Life at Extend: Working with a great team from diverse backgrounds in a collaborative and supportive environment. Competitive salary based on experience, with full medical and dental & vision benefits. Stock in an early-stage startup growing quickly. Generous, flexible paid time off policy. 401(k) with Financial Guidance from Morgan Stanley. Extend CCPA HR Notice

Vendor Manager Department: Procurement Reports to: Director, Procurement Schedule: 9-5, Monday - Friday Travel: ≤ 10% Salary Range: $66,000 - $85,000 Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The Vendor Manager plays a critical role within Vibrant's evolving Procurement function and is accountable for ensuring that vendor relationships are actively managed, compliant, and aligned with organizational strategy, fiscal stewardship, and risk tolerance. The Vendor Manager partners closely with internal business owners, Finance, IT, Legal, Compliance, and external suppliers to implement disciplined vendor oversight practices across the full vendor lifecycle. This role is dually execution-focused and relational, requiring consistent follow-through, accurate documentation, proactive communication, and timely escalation of risks or issues. Success in this position is measured by the completeness, accuracy, and reliability of vendor oversight artifacts and the cadence and quality of vendor and stakeholder touchpoints. Duties/Responsibilities: Accountable for day-to-day execution of vendor oversight programs and deliverables. Establish, implement, and manage the end-to-end vendor KYC framework, including onboarding, documentation, risk segmentation, periodic reviews, and cross-functional coordination. Maintain the Master Vendor List, ensuring accuracy of vendor status, tiering, risk profile, contract linkage, and business owner assignment. Conduct structured vendor research and due diligence, evaluating pricing, service quality, risk, and overall value. Establish and apply standardized vendor performance monitoring criteria, contractor oversight benchmarks, and reporting standards. Develop and maintain vendor scorecards, KPIs, dashboards, and Vendor Management Snapshots for Tier 1, Tier 2, and strategically critical vendors while ensuring vendor performance data is accurate, current, and consistently reported. Track and support vendor onboarding, compliance documentation, contract deliverables, renewals, amendments, and escalations ensuring all required documentation, approvals, and system entries are completed accurately and on time. Coordinate, facilitate, and document Quarterly Business Reviews (QBRs) with key vendors including internal business owners and cross-functional partners. including agendas, action items, corrective action plans, and follow-up tracking. Serve as a consistent point of coordination between vendors and internal stakeholders, ensuring expectations, responsibilities, and timelines are clearly communicated. Implement Supplier Diversity initiatives and assist in ensuring vendor compliance with organizational policies and applicable federal, state, and local requirements. Responsible for creating and maintaining accurate, complete, and audit-ready records of vendor-related activities, including correspondence, notice of non-renewals, performance metrics, issue documentation, corrective actions, and follow-ups. Identify gaps, inefficiencies, or risks in vendor management processes and recommend improvements to tools, workflows, and documentation. Prepare regular reports, dashboards, and data summaries to support Procurement leadership decision-making and evaluate interim results against defined goals and adjust work plans as needed. Escalate performance, compliance, or risk concerns to the Director of Procurement in a timely and well-documented manner. Other duties as assigned. Required Skills/Abilities: Advanced proficiency in Microsoft Office Suite, particularly Advanced Microsoft Excel proficiency (complex formulas, pivot tables, data analysis, and vendor performance modeling). Strong working knowledge of vendor management with demonstrated experience developing, implementing and managing structured tracking systems and documentation (e.g., Master Vendor Lists, scorecards, dashboards). Strong analytical, organizational, and problem-solving skills with attention to detail. Excellent written and verbal communication skills, with the ability to manage sensitive vendor and stakeholder interactions professionally. Ability to manage multiple priorities independently, meet deadlines, and execute defined work plans with minimal supervision. Ability to develop effective and cooperative working relationships with other departments, employees, suppliers, and other public agencies. Skilled in applying judgment and initiative in making recommendations and resolving problems that are highly complex and sensitive in nature. Familiarity with Asana, Smartsheet, Cobblestone Software, Tipalti and Sage Intacct, a Plus Required Qualifications: Requires a Bachelor's degree. 5+ years of relevant experience performing similar responsibilities With a Master's degree, three or more years of experience will be accepted. Knowledge and Experience of Microsoft Office Suite, Cloud eProcurement systems, FP&A systems, and Google Suite. Physical Requirements: Must be able to remain in a stationary position 50% of the time Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Will frequently communicate over video calls with internal and external stakeholders We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from *************** email address.

About the Role We're hiring a remote Vendor Marketplace Manager to champion the vendor side of our marketplace end-to-end. This role is responsible for driving vendor acquisition, sales, renewals, and ongoing quality across our vendor ecosystem. You'll have primary accountability for vendor growth KPIs and the day-to-day steward of vendor relationships, enablement, and performance. Most vendors discover us, evaluate the opportunity, and sign up directly through our website. This role exists to ensure that flow works exceptionally well, and to step in when vendors want guidance, clarity, or a higher-touch experience before going live. While this role does not initially have direct reports, it operates at a manager level, with full accountability for outcomes and close collaboration with Sales, Marketing, and the executive team. This is a high-impact role with direct influence on marketplace revenue and experience quality. This role reports to the Managing Director with direction and input from the CEO. What You'll Do Vendor Acquisition (Marketing-Led Growth) Own vendor acquisition strategy across inbound and outbound channels. Optimize the vendor journey from first touch → self-serve signup → live listing. Partner with Marketing on vendor-facing messaging, content, and campaigns. Analyze funnel performance and identify conversion opportunities. Vendor Onboarding & Enablement Ensure vendors can successfully self-serve onboarding with minimal friction. Own vendor onboarding resources, education, and success guidance. Step in for higher-touch conversations when vendors want to talk before going live. Continuously improve clarity, expectations, and vendor readiness. Vendor Relationships & Quality Management Serve as the primary relationship owner for active vendors. Monitor vendor quality, responsiveness, and event outcomes. Proactively address quality issues, vendor risks, and experience gaps. Collect vendor feedback and partner internally to improve the platform. Vendor Community & Retention Build and maintain a strong, engaged vendor community. Support long-term vendor retention and renewals. Encourage best practices and high-quality experiences across vendors. Identify opportunities to deepen vendor engagement over time. Cross-Functional Collaboration & Reporting Work closely with Marketing, Sales, Operations, and Leadership. Own vendor marketplace KPIs and reporting. Share insights and recommendations to improve vendor growth and quality. Represent the vendor perspective in planning and decision-making. KPIs You'll Own Vendor Acquisition & Conversion Number of new vendor leads. Vendor signup conversion rate (lead → live vendor). Time from signup to live listing. Vendor Growth & Retention Number of vendors activated. Number of vendors renewed. Vendor retention rate. Vendor Quality & Experience Average team building score across vendors. NPS score for vendor-hosted events. Average response time to existing vendors. (KPIs will evolve as the marketplace scales and matures.) Required Experience 4-7+ years experience in marketplaces, partnerships, account management, or B2B sales. Proven ability to own a funnel and hit growth targets. Strong relationship-building and negotiation skills. Comfortable working cross-functionally and with senior leadership. Highly organized, data-informed, and proactive. Preferred Qualifications Startup or high-growth environment experience preferred. Why Join Us High-ownership role with direct impact on revenue and marketplace quality. Opportunity to shape and scale a growing vendor ecosystem. Close collaboration with leadership and influence over strategy. Requirements Authorized to work in the US. This position is remote. You must have regular and reliable access to high speed internet and a stable work environment. Available to work with team members across a range of time-zones, with a primary focus on U.S. Time Zones. Compensation $80,000 annual salary + up to 10% annual performance-based bonus. Benefits 100% work remotely. 100% Employer Paid Health Insurance for employee. 100% Employer Paid Dental Plan. 100% Employer Paid Vision Plan. 401K - 100% Employer match up to 1% of compensation. Parental Leave - Up to 6 weeks paid (30 days) based on length of employment. Over $2,000 annual spending account towards a healthy lifestyle, meals for meetings, coffee, etc. $50/month Internet Reimbursement ($600/yr). Tech package (new Apple computer and up to $350 funds for a home office upgrade). Additional benefits like FSA, HSA, Health Advocacy, Short Term and Long Term Disability Insurance, etc. 10 PTO days. 5 Sick days. 9.5 Company Holidays. Birthday off.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Vendor Manager is responsible for providing operational oversight, expanded BPO services, and continuous process improvement across all offshore support functions. This role ensures operational efficiency, accuracy, and compliance while serving as the primary liaison between offshore teams, production units, vendors, and internal stakeholders. The Vendor Manager assists with standardization, supports automation initiatives, and ensures the offshore teams are equipped with the tools, training, and guidance necessary to meet organizational performance expectations. Strong analytical skills, effective communication, and a deep understanding of the insurance industry are essential.Key Responsibilities Operational Leadership & Oversight Provide oversight for all offshore operational activities, ensuring service quality, process accuracy, and alignment with organizational standards. Liaison between key internal stakeholders and offshore partners- including Quality Management, Workforce Management, Relationship Management and the COR team. Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams. Oversee the maintenance, governance, and accuracy of signature repositories for both Binding and Brokerage divisions. Assist with troubleshooting, and resolution of automation or system issues, partnering with internal departments to implement sustainable process improvements. Lead continuous evaluation of workflows to promote operational efficiency, standardization, and error reduction. Oversee the development, revision, and maintenance of Standard Operating Procedures (SOPs) across all offshore-supported processes. Provide operational support and administrative oversight for ODEN Policy Terminator functions for offshore teams and multiple internal offices. Manage onboarding for new markets, retailers, and system users for both offshore and production teams. Supervise password and credential administration in accordance with company security protocols. Communicate platform updates, website changes, and moratorium notifications to offshore teams to ensure compliance and operational readiness. Serve as an escalation point for all global work types. Provide support to vendors and production teams, ensuring seamless workflow functionality. Oversee the acquisition and maintenance of offshore user credentials for Loss Run carrier portals and inspection vendor platforms. Vendor Team Management & Development Coach and develop offshore teams, ensuring high performance, quality output, and adherence to service standards. Serve as the primary point of contact for offshore team inquiries, escalations, and operational issues. Oversee the daily review, reassignment, and workflow management of ImageRight tasks, ensuring accurate routing and timely completion. Manage the tracking, analysis, and resolution of Q&A items, identifying knowledge gaps and implementing corrective training. Monitor production performance and ensure offshore teams meet established KPIs, including AHT (Average Handling Time) targets. Conduct monthly audits of offshore processes and present findings with actionable recommendations to leadership Investigate and respond to offshore-related issues escalated by production teams, ensuring timely resolution and communication. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $133,500.00 - $183,500.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. PROGRAM MANAGER, GLOBAL BENEFITS At Applied Materials, we deliver material innovation that changes the world. We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce. LOCATION - Santa Clara, CA This is a 5-days per week in-office position. THE ROLE In this role you will be responsible for administration of the global benefit programs, support governance and M&A activities, and assist with global communications, retirement plans, renewals, and analytics. You will be a key member of the global rewards team, reporting to the Managing Director, Global Benefits. You will partner with the overall team and share subject matter expertise with HR and Global Rewards professionals. THE PERSON You are a benefits professional with a broad benefits background, with demonstrated success managing vendors and working with global teams to introduce changes. You have a strong knowledge of international benefits practices, particularly with Asia Pacific and EMEA markets. Your Education and Experience: B.S. level degree in related field or equivalent experience 5+ years of experience in benefits Global/multinational and matrixed organization experience; high technology industry experience preferred KEY RESPONSIBILITIES Global Benefits Program Management: manage global programs, including EAP, Medical Benefits Abroad, Business Travel Accident, ISOS, Wellbeing and global pooling arrangements Governance: appropriately uses in-house counsel to support ongoing plan compliance and address potential issues efficiently with applicable correction methods. Vendor Management: demonstrate strong vendor management. Assist with RFPs, renewals, contract negotiations and timely payment processing for vendors and consultants. Lead reconciliations for the global programs and propose automation opportunities. Communications: develop consistent, effective communications and update knowledge base for external sites, internal portal, call center and GenAI chatbot. Facilitate employee education about programs. Pension Plan Support: support the global benefits and pension governance process and approvals. Assist with agenda and materials preparation for the International Pension Committee Global Strategy Support: keep abreast of industry trends and analytics to provide recommendations for key benefit design changes or implementations that create a strategic advantage and support Applied's business and talent strategies. Assist with HR strategy meetings preparation. Partnerships: partner with internal and external partners/consultants to ensure benefits offerings are sustainable, equitable, cost effective, competitive, and aligned with business and talent strategies. Partner closely with country rewards, HR, finance, payroll, HRIT, security, mobility, travel and legal to support business needs and compliance requirements. Renewals: develop strong working relationships with APAC and EMEA rewards teams. Partner closely with local global rewards teams to manage renewals and implement new global programs and ensure that plan design and pricing strategies fit into the overall Global strategy. (Day to day administration and compliance of programs are managed locally) Wellbeing: administer global policies and procedures to promote wellness programs to employees. Plan, develop, implement and monitor wellness related events. Budget: ensure that benefits responsibilities and milestones are completed in a timely manner and within the budget and understand end to end processes and customer experience. M&A: Support due diligence/integration of acquired company plans as appropriate. SKILLS AND ABILITIES: Strong communication, organization, collaboration, documentation, and presentation skills Business and HR acumen; strong Global Benefits expertise. Strong innovation, analytical, and creative problem-solving skills Strong capacity to deal with ambiguity and risk taking Strong project management skills Strong vendor management and budget management experience Team oriented mentality. Excellent coaching and team building skills. Demonstrated multi-cultural skills Ability to travel occasionally Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. Power Point and Excel Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

The Service Delivery Manager (3rd Shift) ensures the efficient and effective operation of IT service delivery teams, aligning their activities with organizational objectives and client needs. This role is specifically for third-shift operations and involves managing a team of 10 technicians. The manager will be responsible for overseeing service delivery, developing and implementing policies, procedures, and best practices to enhance service delivery. Collaborating closely with clients and internal leadership, the Service Delivery Manager is responsible for achieving agreed service levels, driving continuous improvement, and fostering a high-performing team environment. By focusing on operational efficiency and client satisfaction, this role plays a key part in the organization's overall success. SCHEDULE: Monday - Friday, 10:00pm-7:00am CST ESSENTIAL FUNCTIONS: Lead, coach, and develop IT service professionals, fostering a high-performance environment and ensuring team alignment with service goals. Establish, manage, and continuously improve frameworks for service delivery, aligning with organizational goals. Act as the primary client contact for service delivery, managing relationships, addressing needs, and resolving issues promptly to enhance satisfaction. Monitor and analyze performance metrics (KPIs), report on service performance, and identify opportunities for improvement. Oversee ConnectWise service tickets, ensuring timely resolution and alignment with service goals. Conduct performance reviews, set targets, and make compensation decisions to drive team success. Collaborate on resource allocation, staffing, and service project execution while fostering a positive work environment. Work with cross-functional teams to enhance service delivery and project outcomes, ensuring coordination between sales and service teams. Ensure compliance with company policies, maintain accurate service documentation, and provide on-call support. Assist with building strategies for growing and retaining contract customers. Support strategies to improve service gross margin and profits. Act as an escalation point of contact to handle issues and involve direct leadership as needed. Monitor staffing, equipment, and training needs for the division. Engage with other Divisional and Business Unit leaders to ensure business continuity. Collaborate with the leaders to maintain an Installation Center of Excellence experience for employees and clients. Focus on effective coordination between sales and service teams to ensure an exceptional client service experience. Handle escalated client requests and issues to successful resolution. Uphold Marco's business ethics by ensuring solutions meet clients' needs. Develop and maintain in-depth knowledge of company products and services, processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness. Support Marco's commitment to total client satisfaction through active participation in established processes, including prompt research and resolution. Understand, endorse, demonstrate, and teach the Marco mission, philosophy, culture, and policies. Demonstrate leadership by presenting a positive example, establishing high standards, holding employees accountable, and maintaining the highest standards of honesty and integrity. Represent the organization as appropriate in its relationships with major clients, suppliers, competitors, government agencies, professional societies, and similar groups. Manage the required non-traditional work hours to meet job duties and responsibilities. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree and four years of relevant experience or equivalent combination of education and experience. Proven experience in managing teams and delivering IT services in a complex environment. Understanding IT service management (ITSM) frameworks, such as ITIL. REQUIRED SKILLS: Experience managing global teams to support US clients. Experience capturing, documenting, and illustrating complex functional and technical requirements. Proven experience leading all levels of the MIT Service Teams. Excellent communication skills for engaging with people at all organizational levels. Ability to mentor, share knowledge, and educate team members. Strong problem-solving skills with a focus on delivering high-quality service solutions. Extensive knowledge of MS technology and client platforms and proficiency with business collaboration tools. Well-organized, self-directed, and capable of working effectively within a team. Commitment to treating people respectfully, working with integrity, and upholding organizational values. Experience with incident management, service request management, and problem management processes. Excellent communication skills in working with and relating to people at all levels of an organization. Well organized and self-directed while being a team player. Treat people respectfully, work with integrity and ethics, and uphold organizational values. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put the success of the team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. Cost Conscious - Conserve organizational resources. Pay Range: $67,287 - $104,295 annually + bonus opportunity The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Sell what you love. For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. We don't just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a highly motivated individual to join our Revenue Operations team. In this role, you will be responsible for supporting our global yield strategy team and sales organization to develop various programs and incentives to drive revenue and strategic business objectives. This role includes strategic planning, creative brainstorming, expert product knowledge, project management and storytelling. You must be professional, organized and motivated. You will be a reliable and crucial team member with self service and programmatic knowledge who can anticipate client and sales team needs. Above all, your work will impact the way the world experiences music and podcasts.What You'll Do Partner with Global Yield & Trading teams to design and execute programs and incentives that drive revenue and achieve business objectives for Spotify's advertising business, ensuring these programs support product adoption and deliver meaningful ROI across regions and seller segments. Partner with FP&A, Accounting, and Global Yield teams to analyze ad credit utilization and adoption, ensuring programs are effective, compliant with financial standards, structured to support business objectives, and continually optimized based on performance insights. Track incentive performance and utilization to understand effectiveness, optimize program design, and measure ROI. Build clear presentations and communicate program results, insights, and recommendations to cross-functional partners and senior leadership. Work with regional sales leadership to brainstorm, develop, and refine market-specific programs and incentives that support revenue growth and strategic goals. Collaborate with Product and Engineering to enhance ad credit capabilities within Spotify's technical and operational stack. Serve as a key resource for the global sales organization by providing guidance and support on incentive programs. Review, create, and manage ad credits within internal systems for distribution to the global sales organization. Who You Are You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business. You bring at least 5 years of experience in digital media planning or buying, with strong industry knowledge and a desire to keep learning. You have experience working at an ad platform in auction-based and/or programmatic environments. You are passionate about digital strategy and growing within a sales-driven organization. You think creatively, sell consultatively, solve problems proactively, and communicate effectively with internal and external partners. You can translate client needs into thoughtful recommendations and turn data into compelling, easy-to-understand stories that highlight Spotify's value. You use data and research to build persuasive sales narratives that drive adoption of sales incentives and programs designed to increase audio, video, and display media investment. You have strong verbal, written, and presentation skills and are committed to continuously improving them. You excel at building relationships and aligning cross-functional teams and client stakeholders to move projects forward and close deals. You are a highly organized multitasker with strong attention to detail, analytical skills, and project management abilities, and can work independently within a team environment. You thrive in a fast-paced, deadline-driven environment and are a collaborative team player. You are proficient in Excel, Google Sheets, and PowerPoint, and have experience with CRMs, order management systems, ad servers, SQL, and other digital media technologies. Where You'll Be This role is based in either New York, London or Los Angeles We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. The United States base range for this position is $119,134 - 170,191, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service.

Location: Fully Remote Employment Type: Full-Time Are you a seasoned leader with a passion for driving large-scale organizational change? Trissential is seeking an experienced Program Manager to join our client's team and lead a confidential, enterprise-level initiative to transition selected Finance functions to a new global operating model. This is a high-impact role where you'll design, plan, and execute all aspects of the transition, partnering closely with senior leadership and cross-functional teams to ensure a smooth, structured, and well-governed change process. If you thrive in complex environments and excel at managing sensitive workforce transitions, this is your opportunity to make a lasting impact. What's in It for You? * Strategic Leadership - Drive a global initiative that shapes the future of Finance operations. * Flexibility - Enjoy a fully remote work arrangement while collaborating with executive leadership. * Professional Growth - Expand your expertise in global workforce transitions and change management. Your Role & Responsibilities * Lead the full lifecycle of the transition program, from planning through operational stabilization. * Establish and maintain program governance, executive updates, risk management, and decision-making frameworks. * Develop comprehensive program documentation including roadmap, workplans, RAID logs, reporting, and stakeholder communication plans. * Define the future-state operating model, including roles, workflows, and performance measures. * Oversee process documentation, optimization, and standardization within key Finance processes prior to transition. * Lead transition waves encompassing knowledge transfer, parallel operations, training, and cutover. * Develop and execute a comprehensive change management strategy tailored to a sensitive workforce transition. * Partner with executive sponsors and functional leadership to guide planning and implementation. * Identify and mitigate risks related to process readiness, organizational capacity, and technology dependencies. Skills & Experience You Should Possess * 10+ years of program or project management experience, including substantial experience leading operational or workforce transitions. * Strong background in Finance operations, shared services, business process transformation, or related functional domains. * Demonstrated experience leading or coordinating with global service delivery teams. * Expertise in change management frameworks and practices. * Exceptional communication, stakeholder management, and executive-level reporting skills. Bonus Points If You Have: * Experience in multi-unit, distributed, or service-intensive industries. * Background in shared services creation or optimization. * Experience managing confidential, high-sensitivity organizational initiatives. Education & Certifications You Need: * Bachelor's degree required - Preferred in Business Administration, Finance, or related fields. * PMP or similar program management certification strongly preferred. * Change management certifications (e.g., Prosci) are a plus. What We Offer At Trissential, we value expertise, innovation, and collaboration. By joining our client's team, you'll work on high-impact projects while enjoying a supportive work environment. * Competitive Compensation - You choose the model that works best for you, both with company-sponsored benefits! $170,000-$180,000 annually or $92-$102 per hour, depending on your skills, experience, and location. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography. * Comprehensive Benefits for you and your dependents - Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching * Paid Time Off - Both compensation models offer paid time away from work * Fully Remote Work Model - Work from anywhere in the U.S. * Career Development - Access to training, certifications, and leadership opportunities * Supportive Team Culture - Work with a team that values continuous learning and growth Please note: This role is only open to candidates authorized to work in the U.S. Ready to lead a global transformation? Apply today and take the next step in your career as a Program Manager with Trissential!

The ITSM Problem Manager is a strategic and hands-on role responsible for driving root cause analysis, problem elimination, and long-term solutions to recurring issues impacting NextGen Healthcare. This role will partner closely with Support Operations, IS Hosting, Information Security, IS, and Product & Development teams to investigate and resolve persistent issues affecting service delivery. The incumbent will be responsible for one or more of the following NextGen Healthcare specialties: PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface. Problem Identification & Analysis: Lead investigations for the identification, documentation, and prioritization of problems based on major incidents, incident trends, monitoring insights, and stakeholder input. Use data-driven approaches to identify systemic issues and proactively drive improvements. Root Cause Analysis (RCA): Own and manage in-depth technical investigations using structured methodologies (e.g., 5 Whys, Fishbone, Fault Tree Analysis) to identify true root causes of recurring incidents or service degradations. Solution Architecture & Implementation Support: Drive the implementation of technical solutions that address the root causes of problems. This includes contributing to code fixes, database optimizations, performance tuning, or infrastructure enhancements. Technical Collaboration Across Teams: Collaborate with Incident and Change Management teams, engineers, architects, developers, and operations personnel across Support Operations, IS Hosting, IT Security, and application development teams to co-create and implement effective problem remediation strategies. Expert Hub Case Ownership: Serve as a designated expert within the Expert Hub responsible for troubleshooting and resolving incoming cases related to your area of specialization (e.g., PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface). Collaborate with and mentor support team members to expand knowledge of applications and services as well as troubleshooting techniques. Work closely with clients to provide deep product insights, knowledge sharing, and enablement. Automation & Scripting: Develop or recommend automation scripts and tools to prevent issue recurrence or reduce manual intervention. Contribute to self-healing capabilities and resilience engineering initiatives. Problem Lifecycle Management: Support the Manager, Problem Management in overseeing the lifecycle of problems from identification through root cause and remediation. Ensure problem records are updated, categorized, and closed with accurate documentation in the ITSM tool (e.g., ServiceNow, Salesforce Service Cloud). Knowledge Management & Preventative Measures: Capture and share knowledge through problem records, technical documentation, and lessons learned sessions. Develop reusable solutions, best practices, and architectural guidance to avoid future issues. Process Improvement: Drive a culture of continuous improvement and proactive problem prevention within the Problem Management process by identifying gaps, reducing Mean Time to Repair (MTTR), and refining the interaction between Problem Management and other ITSM processes (Incident, Change, Configuration, etc.). Reporting & Metrics: Develop and present problem management reports, including KPIs, RCA documentation, and trend analysis, to leadership. Provide metrics and dashboards to measure problem management effectiveness, including problem recurrence rates, resolution timeframes, RCA completion rates, and impact reductions. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 5+ years of experience in IT operations, software engineering, systems architecture, or infrastructure engineering. 2+ years in a dedicated Problem Management or post-incident review role. Experience in enterprise IT environments is essential. Strong background in application and/or infrastructure architecture, with experience across cloud, on-prem, and hybrid environments. Proven experience working cross-functionally and collaboratively in high-pressure environments. Preferred: Experience working in DevOps or Agile environments. Exposure to containerized platforms and orchestration (e.g., Kubernetes, Docker). Hands-on experience with service mapping and CMDB tools. Prior experience with ITSM tools (e.g., ServiceNow, Salesforce Service Cloud). License/Certification Required: ITIL v4 certification(s) and/or TOGAF certification are a plus. Knowledge, Skills & Abilities: Knowledge of: Proficiency in at least one scripting or development language (e.g., Python, PowerShell, Java, SQL) and knowledge of enterprise databases (SQL Server, PostgreSQL, etc.). In-depth understanding of enterprise systems, networking concepts, storage, virtualization, and database architectures. Highly desirable knowledge: Familiarity with performance bottleneck analysis and scalability design ; Familiarity with observability platforms (e.g., Splunk, Datadog, Dynatrace, AppDynamics) ; Understanding of IT compliance and risk frameworks. Skill in: Exceptional diagnostic skills with the ability to deconstruct complex technical problems. Effective communication skills with the ability to explain technical findings to non-technical stakeholders. Collaboration and the ability to work cross functionally. Strong documentation skills with a focus on accuracy, clarity, and completeness. Ability to: Strong ability to think both tactically and strategically to address root causes and architect long-term solutions. Ability and comfort preparing detailed reports, technical diagrams, and root cause analysis documents. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fairview is looking for a Manager- Revenue Integrity to join our team! The Manager of Revenue Integrity is responsible for the leadership, development, coordination, implementation, and oversight of one or more Revenue Integrity team functions. This role provides strategic leadership and operational oversight for Fairview's revenue integrity functions, ensuring compliant, accurate, and efficient charge capture across the system. This manager defines the governance framework, performance standards, and continuous improvement strategies that guide accurate, compliant, and timely charging activities while ensuring enterprise-wide consistency, accountability, and alignment with payer, regulatory, and financial requirements. This role works cross-functionally across the continuum of Revenue Cycle and revenue-generating departments and maintains knowledge of charging workflows within the EHR, including its various applications and software. The manager of Revenue Integrity monitors metrics reporting, collaborates with IT in maintaining system applications, and partners cross-functionally with clinical and revenue cycle operational departments to achieve optimal system performance. Position Details: * 1.0 FTE (80 hours per pay period) * day shift * no weekends * fully remote, salaried position Responsibilities * Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards. Provides oversight to ensure compliance with established laws, regulations, practices, and procedures. * Responsible for providing the operational oversight for system-wide charge capture activities. Provides operational direction for Charge Capture integrity, aligning direction with customer expectations, financial expectations, environmental requirements, and organizational objectives. This includes: • The analysis of department charges • The identification and implementation of charge improvement strategies • Assisting departments with their charge capture activities, including the development of charge reconciliation processes where needed. * Sets, oversees, and ensures daily operations, service support and outcomes are performed timely and accurately in accordance with regulatory and payer requirements. • Designs and helps maintain workflows to ensure efficient and effective processes, monitors and prioritizes work based on organizational needs and assignments, and appropriately assures timely, productive, and efficient use of resources. • Ensures work assignments are performed and supported to achieve departmental goals and outcomes • Ensure staff members are knowledgeable about revenue assurance needs and reimbursement issues identified through audits, reviews, and aggregate data analysis. • Ensures key productivity and quality standards for department processes are adhered to and managed appropriately • Develops and tracks key performance indicators (KPIs) to monitor revenue integrity trends, communicate outcomes to leadership, and drive continuous improvement and achieve industry-level benchmarks for the department and team. • Selects, hires, orients, and trains qualified employees to perform job responsibilities, mentors and evaluates staff * Develops and implements a formalized system-wide charge capture education plan including execution strategy and routine updates as needed * Leverages analytics, audits, and charge reconciliation data to identify missing, miscoded, or unbilled charges, as well as underutilized CDM items; collaborates with operational and financial leaders to implement corrective actions and prevent recurrence. • Tracks and assesses integrity risks, and ensures the revenue integrity program is responsive to those risks, activates additional financial controls as appropriate and follows through to resolution • Leads and/or actively participates in committees addressing and/or is responsible for revenue integrity root cause and resolution activities * • Partners with clinical and operational departments to translate charge capture findings into process improvements, workflow changes, and system optimization to ensure accurate use of CPT/HCPCS codes, modifiers, and revenue codes. • Serves as the primary liaison between Revenue Integrity and operational leaders for charge capture, pricing, and reimbursement integrity initiatives. • Facilitates cross-functional meetings to review trends, identify systemic risks, and develop corrective or optimization programs. • Establishes escalation pathways and feedback loops to ensure charge capture and pricing issues are prioritized and resolved in collaboration with Finance, Clinical Operations, and IT • Provides routine performance reports regarding the nature, progress, and status of the revenue integrity program, any course correction being taken, and any recommended changes • Provides technical expertise, troubleshooting issues, and input on improvement projects and product selection • Identifies, evaluates, coordinates, and implements tactics to achieve organizational objectives, improve operational efficiencies, and increase positive cash flow * Leads the enhancement of charge description master (CDM) activities and supports maintenance of integrated revenue cycle applications, reviewing and optimizing organizational CDM structures to ensure all services and supplies are reflected accurately and are consistent with current industry best practices. Include clearly stated service level agreements and accountability for updates by all stakeholders * Fosters a culture of improvement, efficiency and innovative thinking * Monitors, evaluates, and manages department Budget by RCM leadership to achieve budget * Job Expectations: • Leads or participates in work with peers and other departments to create an excellent understanding of workflows and interdependencies, and to identify and implement strategies to improve revenue cycle performance • Works collaboratively with vendors to assure performance expectations are being met • Represent Revenue Cycle and Fairview Health Services at industry forums to network and identify process improvement opportunities • Serves as a resource on revenue cycle issues and regulatory expectations • Creates strong collaborative partnerships and influences others across teams, groups, and business boundaries to achieve real-world problem solving * Organization Expectations: This role also supports the organization's broader mission and values through the following behaviors: • Demonstrates ability to provide care or service, adjusting approaches to reflect developmental level and cultural differences of population served. o Partners with patient caregiver in care/decision making. o Communicates in a respective manner. o Ensures a safe, secure environment. o Individualizes plan of care to meet patient needs. o Modifies clinical interventions based on the population served. o Provides patient education based on an assessment of learning needs of patient/caregiver. • Fulfills all organizational requirements. o Completes all required learning relevant to the role. o Complies with and maintains knowledge of all relevant laws, regulations, policies, procedures, and standards. • Fosters a culture of improvement, efficiency, and innovative thinking. • Performs other duties as assigned. o Completes all required training and learning activities relevant to the role. o Maintains up-to-date knowledge of applicable laws, regulations, policies, and procedures. Required Qualifications * Bachelor of Science in Business Administration, Health Care Administration or related area PLUS 2 years of experience in health care reimbursement, financial management or coding OR an approved equivalent combination of education and experience * Thorough knowledge of functions assigned * Thorough knowledge of computer systems used by assigned revenue cycle team * Knowledge of applicable regulatory requirements * Knowledge and understanding of hospital revenue cycle operations (registration, charge capture, health information management, claims, payment posting) * Ability to present to small and large groups * Consistent demonstration of excellent written and verbal communication skills * Proficiency in Microsoft Office: Word, Excel, Power-Point, Visio, Teams, SharePoint and Outlook. * Performance improvement, project management and/or lean skills * 3 years Applicable leadership business-related experience * One or more of the following: RHIA, RHIT, CHRI, CCS, CPC, CCS, CPC, CCS-P, RN, or * Epic Resolute Certification(s) in one or more of the following Epic applications: Resolute Professional Billing, Resolute Hospital Billing, Claims or * Ability to achieve within one year of employment Preferred Qualifications * Masters of Healthcare Admin in Business Administration, Health Care Administration, Nursing, Education or related area * 5 years Experience in coding, clinical documentation improvement (CDI), revenue integrity, quality, or a directly related functional area of work * One or more of the following: RHIA, RHIT, CHRI, CCS, CPC, CCS, CPC, CCS-P, RN, and * Epic Resolute Certification(s) in one or more of the following Epic applications: Resolute Professional Billing, Resolute Hospital Billing, Claims Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

META PQ TSR : Service Delivery Manager (G9) Role : SDM Billing status : Investment Location : US - California, Menlo park area. Job Description : Service Delivery Manager is the interface between the offshore team and Client leadership. Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process Responsibilities - Serve as the main point of contact for the Program Manager - Host a weekly 1:1 meeting with the WhatsApp Program Manager - Serve as the first escalation point of contact for program execution - Report and mitigate blockages, delays and complications - Communicate plan/updates/status to WhatsApp stakeholders - Perform postmortem failure analysis and build a process of improvement - Demonstrate ability for independent problem solving and self-learning Qualifications - 20+ years of overall experience with 10+ years in Leading Testing projects - Experience with a track record of managing large programs involving globally distributed team - High knowledge of all QA methodologies and standards - Excellent numerical skills and understanding of data analysis/statistical methods - Excellent people management skills while managing large globally distributed teams - Possess qualities like great attention to detail and ability to define, experience in tracking KPIs and SLAs - Excellent report the same back to client - Have excellent organizational and leadership abilities in addition to experience of interfacing with third party vendors - Ability to work in a fast-paced environment involving multiple stakeholders based in different locations

Placements Liaison II is responsible for onboarding brand-new clinical sites as well as supporting the reactivation of previously used sites when needed. This role ensures compliance, operational efficiency, and a high-quality experience for learners, faculty, and site partners. The Placements Liaison II serves as a key contributor to the growth of the experiential learning network, coordinating with multiple stakeholders to ensure seamless placement operations. Role and Responsibilities: Lead the onboarding process for brand-new clinical sites, ensuring all compliance, credentialing, and operational requirements are completed accurately and on time. Support the activation of previously used sites as needed, following the standards and processes established for Placements Liaison I. Serve as the primary contact for site coordinators, learners, and internal stakeholders to resolve operational issues and ensure successful placement execution. Develop, update, and maintain training materials and process documentation for site onboarding and placement procedures. Provide guidance and informal mentorship to Liaison I staff regarding site onboarding and troubleshooting. Track site readiness, learner placement data, and onboarding progress using CRM, SharePoint, and other digital tools. Partner with cross-functional teams including Academic Operations, Credentialing, and Faculty to align site expectations and ensure smooth rotations. Participate in continuous improvement initiatives to enhance onboarding processes, learner satisfaction, and site engagement. Qualifications and Education Requirements: Bachelor's degree in Healthcare Administration, Education, or related field preferred. Minimum of 3 years' experience in clinical placement coordination, onboarding, or related administrative role. Proven proficiency with Microsoft Office Suite, CRM systems, and SharePoint. Strong organizational, problem-solving, and communication skills, with ability to handle multiple priorities in a fast-paced environment. Demonstrated ability to train or guide others on operational processes. Budgeted Hiring Range$73,000-$76,000 USD All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. Nightingale's commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer. Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there. The professional and personal development of our learners and our collaborators is our company's foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We're so happy that you've found us! Employment is contingent upon successful completion of a background check and drug screen.