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Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team. Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business. As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires. Your Impact Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats Qualifications Your Experience At least 3 years of team management experience, global management experience (world-wide team) is a plus Great interpersonal skills and a proven experience collaborating with customers Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals Basic hands-on coding skills (e.g. Python) Excellent written and oral communication skills Experience investigating targeted, sophisticated or hidden threats Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc. Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged Advantages Having worked in SOC analysis or an investigation environment Having worked in Incident Response environment Additional Information The Team The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques. Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems. This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems. This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role. Key Responsibilities: Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules. Design, implement, and maintain integrations using Celigo and other middleware/API tools. Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions. Develop and maintain custom scripts, workflows, and automation within NetSuite. Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability. Create and maintain comprehensive documentation for systems, processes, and configurations. Deliver end-user training and support to ensure effective system adoption and usage. Manage data integrity, identity access, and governance processes across platforms. Monitor system performance and proactively identify opportunities for improvement. Desired Qualifications: 5+ years of experience administering and developing within NetSuite ERP. Hands-on experience with NetSuite FSM. Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo). Strong understanding of business processes across finance, operations, and service delivery. Proven ability to gather and analyze complex business requirements. Experience in testing, documentation, and user training. Familiarity with data governance and identity management best practices. Excellent communication and project management skills. Ability to work independently in a remote environment. Why Join Us? Fully remote work environment within the United States Opportunity to lead and shape enterprise systems strategy Collaborative and innovative team culture Competitive compensation and benefits Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k). Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Vendor Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale. This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional PODs and significant strategic oversight, cross-functional leadership, and sharp analytical judgement. What You'll Do: Vendor Strategy & Governance, Analytics & Decision Enablement, Cross-Functional Leadership and Change & Transformation. Own vendor performance across 1-2 functional PODs, including CSAT, SLA, compliance, and QA outcomes. Lead executive-level vendor governance (e.g. QBRs, escalations). Define operational strategies for vendor allocations, specialization, and performance recovery. Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business. Use data to diagnose performance gaps, validate trends, and prioritize interventions. Run ad-hoc analyses and scenario modeling to support rapid decision-making. Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM. Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes. Act as senior escalation point for systemic vendor or POD-level issues. Drive key initiatives such as POD specialization rollouts, vendor migrations, or regulatory implementations. Design and execute structured change programs, ensuring vendor readiness and sustained adoption. Champion continuous improvement and innovation across the vendor network. What We Look For 8+ years of expertise in vendor/BPO management, operations, or related fields Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed. Proven ability to drive vendor accountability through scorecards, governance, and structured interventions. Track record of leading large, cross-functional programs with measurable business impact. Exceptional communication and influencing skills with internal and vendor executives. Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred). Industry background in fintech, technology, or high-growth customer operations (preferred). Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred). Skilled at turning complex data into clear narratives for senior leadership (preferred). Base Pay Grade - J Equity Grade - 6 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000 USA base pay range (all other U.S. states) per year: $115,000 - $155,000 Employees new to Affirm typically come in at the start of the pay range. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Are you a relationship builder who finds satisfaction in win-win solutions? Do you take pride in turning expectations into results, through clear communication, consistency, and collaboration? If you thrive in an environment where long-term partnerships matter as much as performance, keep reading. Apex is looking for an experienced, steady, and proactive International Vendor Manager to strengthen the foundation of our global manufacturing relationships. Who are we? Apex is a leading provider of high-performance automotive wheels and wheel accessories, catering to the motorsport and performance car enthusiast community. We have a strong vision for the future, a powerful narrative about our brand, and an enthusiastic team to execute our plans. We've been in business since 2007, and our team of 40+ staff are spread out remotely across the USA. Objective The Vendor Manager at Apex is responsible for the health of relationships with our long-term contract manufacturing partners. Success in this role is measured by how well our vendors perform with respect to quality, timeliness, and cost, while maintaining long-term healthy partnerships that scale with us. The Vendor Manager will own communications with our vendors, ensuring alignment and accountability. This role would free our team up to focus on their core areas, allow our CEO to focus his talents on higher-level strategic initiatives, and make us less dependent on our negotiating consultants. Job Summary At Apex, the International Vendor Manager will play a pivotal role in leading and nurturing key existing relationships with a small group of Southeast Asian contract manufacturers, and with time, adding a few more. The core of this position is about building long-term, strategic partnerships where trust, cultural understanding, and consistent execution are essential. Our ideal candidate will bring a proven track record in long-term vendor relationship management - not just in title, but through direct, hands-on ownership of vendor performance and accountability. This position is not suited to candidates whose prior experience has been limited to large teams with distributed responsibilities or to managing high volumes of interchangeable, low-complexity vendors. You'll work with a small number of key manufacturing partners producing custom, highly technical products where relationship quality directly impacts success. To make those strategic partnerships successful, day-to-day discipline matters just as much as vision. Keeping our vendors aligned on timelines, product quality, and communication standards will require diligence, strong organization, and consistent follow-through. You must be the kind of person who sets regular check-ins and follows up even when it's inconvenient. A reactive approach will not suffice, and if you are not proactively managing deliverables, checking status without being prompted, and holding both internal and external stakeholders accountable, things will quickly fall apart. While tactical follow-through keeps us on track, lasting success depends on how we manage and evolve our vendor relationships. Because we will not simply walk away from our vendor relationships, success in this role requires a nuanced, relationship-first approach. You'll need to understand what motivates our manufacturing partners, gain their buy-in on shared success, and maintain open, respectful, and proactive communication. We are looking for someone who can help us take these relationships to the next level by formalizing expectations and accountability through thoughtfully structured vendor contracts and constantly improving terms and practices that are mutually agreed upon. You will need to quickly establish trust with both Apex's leadership and our vendors so that you can move Apex's priorities forward with our vendors. You must have direct experience drafting, implementing, and upholding vendor agreements, ideally in collaboration with internal leadership and legal counsel. These contracts will serve as a framework to protect our interests, minimize risk, and define clear standards around lead times, quality, communication, and corrective actions. While our international vendors generally communicate in English, it is typically not their first language, which is why Mandarin verbal fluency is strongly preferred. If you do not speak Mandarin, you will need to utilize creative translation tools. Your communication will help reduce problems to a few short calls instead of weeks of back-and-forth emails. You will play a significant role in key negotiations that will include our executives and the leadership of our vendor. Your knowledge of Southeast Asian business culture, gained through travel or extended stays in the region, will enable you to overcome the challenges of our different business customs. Building a great relationship can't happen over email or WeChat alone. At a minimum, you will be expected to visit our vendors annually, though more frequent trips may be necessary to build trust, resolve issues, and provide boots-on-the-ground visibility during new system setup. Travel to trade shows would also be needed. We envision having a local support presence in the future, but we don't have one today. While you will work remotely from your home within the contiguous United States, you will need to be available for early morning or late evening calls to accommodate time zone differences. You'll also be expected to participate in occasional in-person team-building events, either at our headquarters in Pleasanton, California or at another US-based location. Strong relationships abroad only work when they're matched by alignment at home. This position reports directly to our CFO. You will work closely with our Inventory & Demand Manager, Engineering Manager, and leadership to ensure that our manufacturing partners are aligned and capable of meeting our needs. This role might evolve to include people management as we grow, but we'll expect you to create efficiencies, maybe even the use of AI tools, before we seriously consider adding to our headcount. Even with the right structure in place, challenges will arise. Our contract manufacturers are not accustomed to our level of scrutiny, and your role will be to install the safeguards that prevent recurring problems, while also addressing issues with tact, firmness, and clarity. You'll need to anticipate risks, create and enforce contract-based expectations, and negotiate fair resolutions that protect Apex from unnecessary cost or disruption. Success in this role means being respected by both our vendors and internal teams for your accountability, cultural fluency, problem-solving, and execution. In many ways, you are our key problem solver, helping others overcome their issues where the vendor is the core problem. Who are you? Communication is your superpower. You can clearly articulate expectations and ensure understanding, even across language barriers. You embrace conflict as a tool to build relationships. You see the value in long-term partnerships and know what it takes to build and maintain them. You have demonstrated success in managing high-value relationships, fostering partnerships, and delivering mutually beneficial results Your motivation to work isn't dependent on being in an office around others. You can concentrate and avoid distractions when working from home. You balance kindness and curiosity and are not afraid to ask questions, stick your nose in, or stick your neck out. You naturally want to use tools to keep projects well organized, and it won't take pressure from a manager to do so. Improving the efficiency of a process or automating it together puts a huge smile on your face. Proactive and adaptable, you anticipate problems before they arise and implement solutions to keep operations running smoothly. You'd rather move slowly and deliberately than suffer poor quality or outcomes. You have demonstrated the ability to successfully promote a vision that results in vendor investments and concessions on the company's behalf. How to Apply: When submitting your application, please include a cover letter that answers the following question: How have you tailored your vendor management approach when dealing with single or dual sourcing vendors? Mention specific challenges you've faced and how you've overcome them. If you've never used single or dual sourcing before, tell us about a win you earned when you had very little leverage with a vendor. Mention specific challenges you've faced and how you've overcome them. If you do not speak Mandarin, please also tell us about how you've overcome language barriers with vendors. Responsibilities Vendor Relationship Management: Serve as the primary liaison between Apex and international manufacturing partners, ensuring mutual understanding across time zones, languages, and cultural expectations. Own vendor relationships and consistently and proactively follow up with vendors for their deliverables to ensure production objectives are not delayed by any vendor-side disorganization.Own vendor relationships and consistently and proactively follow up with vendors for their deliverables to ensure production objectives are not delayed by any vendor-side disorganization. Vendor Onboarding: Identify and onboard new vendors strategically to mitigate risk, diversify supply, and support future product launches. Develop scalable vendor onboarding and evaluation frameworks that can support future growth and new product categories. Vendor Performance Management: Develop and maintain vendor scorecards to evaluate performance on quality, lead time, cost, communication responsiveness, and risk.Collaborate with internal teams (engineering, inventory, and finance) to translate forecasts, design changes, and launch plans into clear vendor deliverables. Track and negotiate cost structures, identifying opportunities for cost reductions or process efficiencies without compromising quality. Mediate and resolve vendor disputes effectively and diplomatically while safeguarding Apex's operational and financial interests. Vendor Communications: Lead morning or early evening group calls to check in with vendors and solve problems. Conduct quarterly business reviews (QBRs) with vendors to ensure continuous improvement and alignment with Apex's evolving priorities. Maintain timely, clear, and thorough communication with all vendors, tracking all deliverables due for both sides. Foster a culture of transparency by maintaining clear communication channels and documentation of all key decisions, commitments, and follow-ups. Train and mentor internal stakeholders on vendor communication best practices, cultural fluency, and escalation protocols. Contract Management and Negotiations: Own the vendor contract lifecycle, from drafting and negotiation (with leadership support) through renewal and compliance tracking. Continuously refine vendor management systems, leveraging AI and automation tools where they make sense to increase visibility and accountability. Collaborate with leadership to align vendor strategy with Apex's long-term growth, innovation, and sustainability goals. Analyze market trends and regional developments that could impact vendor performance or cost structures. Support Quality Management: Ensure compliance with Apex's quality standards, coordinating with cross-functional teams to audit processes and implement corrective actions and hold vendors accountable to product quality standards through improved contract language and follow up. Reduce product issues by pushing each vendor to improve. Own each problem and work with vendors and various department heads to catch issues and find solutions. Establish and enforce corrective action plans for recurring performance issues, documenting outcomes and learnings. Chase vendors down for compensation for errors and implement solutions to prevent repeats. Continuous Improvement: Improve our current processes and results using APICS or another similar methodology. Establish department-level KPIs in alignment with organizational goals. Implement and monitor risk mitigation plans for geopolitical, environmental, and supply chain vulnerabilities. Ensure compliance with international trade regulations, ethical sourcing policies, and Apex's internal code of conduct. Create knowledge-sharing resources (such as vendor management playbooks or cultural best practices guides) for internal teams. Internal Collaboration: Act as a liaison to Engineering, Sales, Marketing, Customer Service, and Supply Chain teams to ensure that information is being disseminated to relevant team members and the factory. Support engineering by keeping your finger on the pulse of run-rates of molds and providing for future projects. Eventually, you may manage one or more individuals, from hiring to termination, including performance evaluations, coaching, and mentoring. Other duties as assigned. About the working environment While performing the duties of this job, you will be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use your hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Ability to sit at a computer terminal for an extended period. Light lifting may be required. Regular, predictable attendance is required. You'll have a high degree of control over your working environment, as you'll be primarily working from your home office. Occasional international and domestic travel is a requirement for this position. Requirements Excellent English written and verbal communication skills. A bachelor's degree in Supply Chain Management, Materials Management, Business or another relevant area is strongly preferred. 5+ years of experience in purchasing, production, and manufacturing with significant responsibilities related to vendor management. 5+ years of experience managing relationships with Mandarin-speaking contract manufacturers is highly preferred. 3+ years of experience managing vendor relationships where products are single or dual-sourced. Detail-oriented and a proclivity towards analytical and critical thinking. Ability to travel up to 15%, domestic and international (China, East Asia), is required. Proficiency in ERP systems (such as Netsuite) and forecasting software is a plus APICS certification or a similar supply chain certification is preferred. Proficiency in speaking Mandarin is highly preferred. Slack, Gmail experience preferred. Project Management experience and the use of PM software is preferred. Bonus points to knowledgeable performance automotive enthusiasts! Benefits Compensation: Full-time, salaried exempt, position $85 - 100K total comp depending on location and experience. We still want to hear from you if your salary requirements are above this range. Medical Benefits: We cover 100% of monthly premiums for employees and their dependents under the age of 14 on our base plans and generous contributions towards premiums for your other dependents. Plus, we have a wide variety of other medical plans, so you can contribute to a more robust plan if it suits your needs. Several plans include access to an HSA account! Dental and Vision: We cover 100% of the monthly premiums for employees on our base plans, plus affordable buy-up options including orthodontic coverage. 401(k) with Company Match: We make generous matching contributions after 6 months of full-time employment. Paid Time Off: Vacation begins accruing immediately, increasing over time and with career growth. Sick leave accrues beginning on your first day. Enjoy 11 paid holidays, including Juneteenth and Indigenous Peoples' Day. Track-Day Reimbursements: Support your track addiction with reimbursements for HPDE, autocross event registration fees, and more. Employee Discounts: Get employee discounts and freebies on Apex products and swag (did we mention friends and family discounts?). Work Remote: Work remotely from your home, anywhere in the contiguous US. Casual Environment: Casual in-office dress environment where T-shirts, jeans, and shorts are welcome. Participate in company activities, including karting, spectating at races, sim racing, and more.

About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. Job Summary: The Vendor Manager, Service Network is responsible for the strategic oversight and operational management of our repair network. Our repair network consists of service partners and independent technicians across several product categories, such as furniture, appliances, jewelry, consumer electronics, and more. The Vendor Manager will contribute to key company objectives such as growth, profitability, and customer satisfaction, through the effective management of our service network quality, cycle times, and cost severity. Responsibilities include developing and expanding the service network, managing service provider relationships, conducting vendor negotiations, and implementing business development strategies, all with a central emphasis on delivering superior customer service, quality, and cost. This role directly oversees service network day-to-day operations and strategic initiatives, utilizing skills in analytical problem-solving and process improvement to ensure delivery of department and company objectives. A comprehensive understanding of third party vendor management is required and experience in field service operations is desired. Key Responsibilities: Strategic Leadership & Operations: Lead, direct, and coordinate the daily operations of our repair network Ensure the achievement of company growth, customer satisfaction, and profitability objectives, with a specific focus on cost severity, cycle times, and service quality Define and execute a strategic vision for our service operations, continuously identifying opportunities to innovate and drive an industry-leading customer experience Network Development: Strategically expand service network coverage to meet evolving service area and business demands Lead the identification, qualification, and onboarding of new service partners Conduct negotiations on pricing and partnership agreements, aligning with service needs and balancing profitability and performance targets Network Management Cultivate and maintain strong, collaborative relationships with service partners Act as the primary relationship manager, engaging with service partners on a regular cadence to address challenges, share insights, and drive mutual success Partner with service partners to identify and execute against opportunities to improve servicing outcomes Reporting and Performance Management Develop and manage a robust servicing scorecard, including the creation of key performance metrics (KPIs), trend analysis, and facilitation of regular business reviews Identify, design, and implement business strategies and solutions to improve operational processes and capabilities, while enhancing customer experience, quality, and managing costs Qualifications: Bachelor's degree or an equivalent combination of education and practical experience. 5 - 7 years of direct supervisory or management experience in a related field. Expertise in third-party network management is required. Exceptional interpersonal, customer service, and negotiation skills. Strong written and verbal communication skills. Strong organizational and time management skills. Proficiency in data analysis and reporting tools (e.g., Excel, PowerBI, Tableau). Results-oriented mindset with a focus on achieving and exceeding targets. Problem-solving skills with a proactive approach to identifying and resolving issues. Self-starter who is resourceful and comfortable building solutions from the ground up. Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs. Working Conditions: Fully remote position Travel: Occasional travel as needed for network relations, management, and development. Expected Pay Range: $65,000 - $90,000 per year salaried* * The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience. Life at Extend: Working with a great team from diverse backgrounds in a collaborative and supportive environment. Competitive salary based on experience, with full medical and dental & vision benefits. Stock in an early-stage startup growing quickly. Generous, flexible paid time off policy. 401(k) with Financial Guidance from Morgan Stanley. Extend CCPA HR Notice

Capacity Planning and Vendor Manager Supervised by: Vice President, Implementation Services Supervises: Program Support Analyst FLSA Status: Exempt / Full-Time / Salary The Capacity Planning and Vendor Manager is responsible for effectively managing and allocating resources across projects and teams to ensure optimal utilization and alignment with organizational goals and improving resource productivity. This role involves coordinating personnel, working with management teams on skills alignment, forecasting future needs for staffing decisions, ensuring WorkFront data accuracy, and communication with leadership to mitigate risks and challenges and ensure accountability throughout the organization. This position will ultimately be responsible for working with finance to ensure accurate revenue model and that changes to projects are updated and accurately reflected in our forecast. JOB DUTIES and ESSENTIAL FUNCTIONS. A qualified individual must be able to perform these essential functions of the job as listed, with or without accommodation. Resource Planning, Allocation and Utilization Develop and maintain a comprehensive resource plan to ensure proper allocation of personnel and materials across projects for a multi-disciplinary team. Collaborate with Managers, Project Managers and department leads to identify resource needs and resolve conflicts. Responsible for managing project timelines across Implementation Services and ensuring project data is accurate in Workfront. Responsible for ensuring accountability on project timelines and escalating issues to leadership if they are not. Manage all Implementation Services project data to assure MediQuant is hitting their target forecast. Document and be ready to report on why project timeline changes occur. Monitor and analyze resource utilization to ensure productivity. Report to leadership on any productivity issues. Identify opportunities to optimize resource usage and reduce downtime. Coordinate with Managers, Project Managers and department leads to ensure scope changes and amendments are processed and updated in Workfront Assist with assigning non-billable project based work, such as training, process improvement initiatives, marketing assistance, or other internal projects when resources are underutilized. Stakeholder communication Serve as the primary point of contact for resource - related inquires and updates. Work closely with sales and client services teams to understand opportunities in the sales pipeline, and communicate availability of staffing levels and constraints in a timely manner. Work closely with finance on revenue forecast and updates as project timelines change and assure accuracy of company revenue model. Reporting and Insights Analyze data to look at productivity, utilization, and revenue expectations. Prepare and present regular reports to leadership on resource utilization, revenue targets, capacity planning and forecasted needs. Provide recommendations to improve resource efficiency and address gaps to balance productivity. Participate in budget planning and monitoring of resource-related expenses. Report out to Implementation Services on revenue model, forecast, productivity and utilization. Process Improvement Evaluate exiting resource management processes and recommend improvements for better efficiency. Meet weekly with finance and department leadership to report out on forecast, potential project delays, and concerns on productivity. Implement tools and systems to streamline resource tracking and allocation. Extract Vendor Management Supervise operational setup. Manage required onboarding and security activities. Work with Vendors and project management to assure that extractors are delivering data on time. Conduct regular status checks. Monitor and communicate project status, required assessments and assigned training. Deliver regular report-outs to Implementation Services management and company leadership. Training & Staff Development. New Hire Onboarding - Prepares new hire 30-60-90-day training plan, and integrates feedback into daily, weekly, and monthly one-on-one meetings. Prepares initial feedback for team performance reviews. Performance Management - Conducts regularly-scheduled meetings with individual team members to review status of their work, clarify role expectations, provide feedback, identify training needs, discuss growth plans, and match up their skill sets with new and challenging projects. Ensures that performance appraisal meetings are conducted at agreed upon intervals (i.e., 90 days, semi- and annual reviews). Coaching and Mentoring - Creates a learning environment and encourages staff to participate in skill development. Supports staff efforts to engage in self-directed training whether company-provided, college coursework, professional activities, or professional certifications. Collaborates with Human Resources and direct supervisor during the interview and hiring processes. Consistently aligns recruiting activities with established Human Resources processes. Actively works to fill open positions in a timely and judicious manner. QUALIFICATIONS Competencies: Business Acumen Strategic Thinking Strong Interpersonal Skills Leadership Problem Solving Analytical Skills Critical Thinking Customer Focus (internal and external) Collaboration skills Strong organizational skills Required Education and Experience: Bachelor's degree in business or related field Three to five years of related work experience Strong understanding of workforce planning and resource allocation Knowledge of employment laws and regulations Strong leadership, interpersonal and communication skills Work Environment. Employees may work from our corporate headquarters or work from home. Employees may at times be required to travel to headquarters for meetings or company events. Remote workers will be provided with a company laptop and are responsible for maintaining access to high-speed internet. Physical Demands. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods of time, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type and Expected Hours of Work. This is a full-time position, and the hours of work and days are typically Monday through Friday, 8:30 a.m. to 5 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 3:30 p.m. Occasional evening and weekend work may be required as job duties demand. Travel. Incumbent may occasionally experience some out-of-the-area and overnight travel. Work Authorization. In compliance with Federal employment laws, MediQuant will verify the identity and employment authorization of each person hired. MediQuant participates in the Federal E-Verify program. Security Clearance. Must be able to pass all security clearances mandated by various government contracts as well as client hospital/healthcare security requirements. Any employee working on government projects will be required to successfully pass a government background check and receive a Common Access Card (CAC). Additionally, the applicant must be a U.S. citizen and will be subject to a Public Trust security background investigation and must meet requirements to obtain a Department of Defense (DOD) network account. AAP/EEO Statement. MediQuant, Inc. is an equal opportunity employer. Compliance. Employees shall comply with all MediQuant policies, state and federal laws, regulations, and contractual obligations when accessing MediQuant or client Confidential Data, Confidential Information, and Information Assets. Other Duties. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position starts at $69,400.00. Final compensation will be determined based on experience. By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Manager, Vendor Management will be required to lead a team of analysts to assist our company in making sound purchasing decisions by maintaining a strong understanding of our current scalability and vendor mix. Responsibilities include monitoring vendors to ensure compliance with company policies, attending company meetings, and informing new vendors of their responsibilities. You should also be able to understand vendor contracts to ensure company's best interests are accounted for through the terms and conditions of the contract. To be successful as a Manager, Vendor Management, you should be detail-oriented and adept at negotiating vendor contracts. Ultimately, an outstanding Manager, Vendor Management should be able to multitask effectively as well as demonstrate exceptional analytical, problem-solving, and decision-making skills. Job Competencies: Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective. Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It's “All for One and One for All” Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it. Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently. Developing Trust - Gains others' confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges. Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly. Essential Job Functions: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Responsible for interviewing, hiring, staffing, performance management and development of staff. Counsels and disciplines employees when necessary in accordance with department and/or organizational policies. Develops, updates and implements job standards, job duties, departmental policies and performance appraisals for all areas of responsibility. Assists in strategic planning and performs ongoing process improvement evaluation. Reviews, updates and implements policies and procedures to support the vision and goals. Establishes departmental goals with the staff to optimize performance and meet budgetary goals while improving operations to increase customer satisfaction and meet financial goals of the organization. Developing and sustaining long-standing relationships with company-approved vendors. Meeting with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns. Conducting research on available vendors to determine which vendors offer the best pricing and product quality. Implementing vendor selection programs to ensure that the best vendors are secured. Conducting interviews with new vendors and informing approved vendors of their responsibilities and obligations. Establishing standards by which to assess the performance of approved vendors. Evaluating current vendor management programs and identifying ways to improve them. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 3 to 5 years Leadership Experience: 3+ years Education Level: Bachelors Degree, preferred area of study: Business, Finance, Healthcare Administration, or related field or equivalent experience Other Preferred Knowledge, Skills and Abilities: Proficient in all Microsoft Office applications. Understanding of Governance Risk and Compliance Tools - Logic Manager preferable. The ability to multitask effectively. Strong negotiation, management, and decision-making skills. Excellent analytical, problem-solving, and organizational skills. Effective written and verbal communication skills. Outstanding organizational, analytical, and project management skills. Required Certification: CRCR, Required within 9 months of hire (company paid) #LI-LL1 #LI-REMOTE Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Problem Manager Ready to Transform Recurring Issues Into Lasting Solutions? We're seeking an analytical professional who can manage the lifecycle of all problems within Member Services while driving continuous service improvement. As our Problem Manager, you'll identify root causes of recurring incidents, implement permanent solutions, and work cross-functionally to prevent future disruptions while increasing operational efficiency. What makes this role different: ✓ End-to-end ownership: Manage Problem Management process aligned with ITIL best practices while serving as organizational subject matter expert ✓ Proactive impact: Identify problems through trend analysis before they become major incidents, preventing future service disruptions ✓ Cross-functional leadership: Coordinate technical and non-technical teams to investigate, diagnose, and resolve underlying issues ✓ Continuous improvement: Drive service improvement initiatives by analyzing trends and recommending proactive measures that reduce downtime What You'll Actually Do Own problem management process: Manage Problem Management lifecycle end-to-end, ensuring alignment with ITIL best practices while championing methodology across organization. Identify problems proactively: Conduct trend analysis of incidents, major incidents, and monitoring data to identify and log problems before they escalate. Lead root cause analysis: Conduct comprehensive RCA using structured methodologies such as Kepner-Tregoe, 5 Whys, or Ishikawa diagrams to determine underlying causes. Coordinate resolution efforts: Lead cross-functional technical and non-technical teams to investigate, diagnose, and resolve complex underlying issues effectively. Maintain knowledge base: Update Known Error Database (KEDB) while ensuring workarounds are documented and communicated effectively to all stakeholders. Drive metrics and reporting: Track and report problem management metrics including recurring incidents, mean time to resolve, and reduction in incident volumes. Facilitate continuous improvement: Lead post-incident reviews (PIRs) and problem review meetings while analyzing trends and recommending proactive CSI initiatives. Collaborate on permanent fixes: Liaise with Change Management to implement permanent solutions while minimizing risk and ensuring smooth transitions Qualifications What You Bring to Our Mission The foundational experience: Bachelor's degree in Information Technology, Computer Science, or related field (equivalent experience considered) Proven experience in IT Service Management (ITSM), preferably within ITIL-aligned environment ITIL v3/v4 Foundation certification (Problem Management Practitioner certification is plus) The analytical expertise: Strong analytical and problem-solving skills with structured approach to root cause analysis Ability to work under pressure and manage multiple priorities in fast-paced environment Experience conducting comprehensive trend analysis and identifying patterns in incident data The professional competencies: Analytical thinking and attention to detail: Deep dive into complex issues to identify underlying patterns and root causes Process ownership and accountability: Take full ownership of problem management process while driving results Collaboration and influencing skills: Work effectively across teams to coordinate resolution efforts and drive consensus Customer-centric mindset: Focus on preventing disruptions and improving service quality for end users Continuous improvement orientation: Proactively seek opportunities to enhance processes and prevent future issues Excellent communication, facilitation, and stakeholder management skills for all organizational levels Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary plus that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $70,000 to $85,000 annually. Note that compensation may vary based on location, skills, and experience. This position is eligible for 10% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

The ITSM Problem Manager is a strategic and hands-on role responsible for driving root cause analysis, problem elimination, and long-term solutions to recurring issues impacting NextGen Healthcare. This role will partner closely with Support Operations, IS Hosting, Information Security, IS, and Product & Development teams to investigate and resolve persistent issues affecting service delivery. The incumbent will be responsible for one or more of the following NextGen Healthcare specialties: PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface. Problem Identification & Analysis: Lead investigations for the identification, documentation, and prioritization of problems based on major incidents, incident trends, monitoring insights, and stakeholder input. Use data-driven approaches to identify systemic issues and proactively drive improvements. Root Cause Analysis (RCA): Own and manage in-depth technical investigations using structured methodologies (e.g., 5 Whys, Fishbone, Fault Tree Analysis) to identify true root causes of recurring incidents or service degradations. Solution Architecture & Implementation Support: Drive the implementation of technical solutions that address the root causes of problems. This includes contributing to code fixes, database optimizations, performance tuning, or infrastructure enhancements. Technical Collaboration Across Teams: Collaborate with Incident and Change Management teams, engineers, architects, developers, and operations personnel across Support Operations, IS Hosting, IT Security, and application development teams to co-create and implement effective problem remediation strategies. Expert Hub Case Ownership: Serve as a designated expert within the Expert Hub responsible for troubleshooting and resolving incoming cases related to your area of specialization (e.g., PM, EHR, ACE, PxP, Database, Infrastructure, Performance, Interoperability, or Interface). Collaborate with and mentor support team members to expand knowledge of applications and services as well as troubleshooting techniques. Work closely with clients to provide deep product insights, knowledge sharing, and enablement. Automation & Scripting: Develop or recommend automation scripts and tools to prevent issue recurrence or reduce manual intervention. Contribute to self-healing capabilities and resilience engineering initiatives. Problem Lifecycle Management: Support the Manager, Problem Management in overseeing the lifecycle of problems from identification through root cause and remediation. Ensure problem records are updated, categorized, and closed with accurate documentation in the ITSM tool (e.g., ServiceNow, Salesforce Service Cloud). Knowledge Management & Preventative Measures: Capture and share knowledge through problem records, technical documentation, and lessons learned sessions. Develop reusable solutions, best practices, and architectural guidance to avoid future issues. Process Improvement: Drive a culture of continuous improvement and proactive problem prevention within the Problem Management process by identifying gaps, reducing Mean Time to Repair (MTTR), and refining the interaction between Problem Management and other ITSM processes (Incident, Change, Configuration, etc.). Reporting & Metrics: Develop and present problem management reports, including KPIs, RCA documentation, and trend analysis, to leadership. Provide metrics and dashboards to measure problem management effectiveness, including problem recurrence rates, resolution timeframes, RCA completion rates, and impact reductions. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 5+ years of experience in IT operations, software engineering, systems architecture, or infrastructure engineering. 2+ years in a dedicated Problem Management or post-incident review role. Experience in enterprise IT environments is essential. Strong background in application and/or infrastructure architecture, with experience across cloud, on-prem, and hybrid environments. Proven experience working cross-functionally and collaboratively in high-pressure environments. Preferred: Experience working in DevOps or Agile environments. Exposure to containerized platforms and orchestration (e.g., Kubernetes, Docker). Hands-on experience with service mapping and CMDB tools. Prior experience with ITSM tools (e.g., ServiceNow, Salesforce Service Cloud). License/Certification Required: ITIL v4 certification(s) and/or TOGAF certification are a plus. Knowledge, Skills & Abilities: Knowledge of: Proficiency in at least one scripting or development language (e.g., Python, PowerShell, Java, SQL) and knowledge of enterprise databases (SQL Server, PostgreSQL, etc.). In-depth understanding of enterprise systems, networking concepts, storage, virtualization, and database architectures. Highly desirable knowledge: Familiarity with performance bottleneck analysis and scalability design ; Familiarity with observability platforms (e.g., Splunk, Datadog, Dynatrace, AppDynamics) ; Understanding of IT compliance and risk frameworks. Skill in: Exceptional diagnostic skills with the ability to deconstruct complex technical problems. Effective communication skills with the ability to explain technical findings to non-technical stakeholders. Collaboration and the ability to work cross functionally. Strong documentation skills with a focus on accuracy, clarity, and completeness. Ability to: Strong ability to think both tactically and strategically to address root causes and architect long-term solutions. Ability and comfort preparing detailed reports, technical diagrams, and root cause analysis documents. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionUnlock a New Career Path with Talent Find Professional Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future. If you've ever felt stuck working on someone else's schedule, constantly asking permission for time off, or sacrificing family moments because a job demanded it-this may be the turning point you've been looking for. Many people feel overworked and undervalued. We believe hardworking individuals deserve an opportunity to build something meaningful for themselves and their families. Our team provides step-by-step guidance, simple systems, and mentorship designed to help you build confidence, improve your earning potential, and eventually achieve long-term financial independence. What You'll Be Doing As an Independent Agent partnered with Talent Find Professional, you will use our proven, easy-to-follow system to: Connect with individuals who have requested information Schedule conversations and guide people through simple application processes Present various protection options in a clear, straightforward way Develop strong relationships with clients through consistent communication Learn how to structure your time and create a balanced, self-managed schedule We focus on helping agents grow through repetition, mentorship, and consistency-not complicated scripts or pushy tactics. This is a fully remote position. Compensation Structure This is a 1099 independent contractor position. Compensation is commission-based and reflects your personal performance. Agents typically begin part-time and scale up as their consistency and results grow. There are three potential income streams within this model: Active income earned from helping and protecting families Backend passive income (residuals) generated from ongoing policy renewals Agency overrides, available once you begin supporting and developing a team Our structure rewards integrity, coachability, and consistent effort-not previous experience. Several of our agents are making north of $250,000 after being with the company for 2 full years. This is absolutely dictated by work ethic and Skillset. This is in no way guaranteed and should be viewed as a growth opportunity. Who Thrives Here You do not need industry experience to succeed. Some of our most successful agents came from completely unrelated fields. What matters most is: A strong work ethic and willingness to learn Comfort speaking with people by phone or video A desire to help others find clarity and protection Goal-oriented thinking and the ability to manage your own time Openness to mentorship, training, and proven systems If you can stay consistent, follow a simple process, and show up with professionalism, you can grow here. Why People Choose Talent Find Professional This opportunity attracts individuals who want: A flexible schedule they control Leadership that supports growth A clear blueprint to follow A role where effort directly impacts income A chance to build something long-term for their family A community of like-minded, hardworking professionals Important Details This opportunity is designed for independent, self-motivated individuals. As a 1099 contractor, you are responsible for your own schedule, equipment, and taxes. There is no base salary or traditional employee benefits. Position is fully remote.

Company Background Censys' mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry's most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. Location: This is a fully remote position within the United States or Canada. Role Summary: We're looking for a Senior Engineering Manager to join our team to manage the Engineering Team responsible for our Attack Surface Management platform. Our ASM platform is a growth product for Censys and it relies on us having a world-class architecture to provide customers the most real-time solution in the industry. Our ability to correctly map internet entities (hostnames, IP addresses, etc.) to the correct organization is the foundation of our ASM platform and will require someone who has both deep internet knowledge and experience to build highly scalable distributed system services. Furthermore, familiarity with AI/ML concepts and their practical applications is crucial for bringing innovative AI experiences into the platform. We're looking for a technical hands-on manager that can hit the ground running and work closely with peers and quickly be able to support the team you manage. Our engineers need a manager that will push them to self-organize, to grow technically, to grow professionally, and to be there to help them remove roadblocks. What you will do: Understand the mission of the business and how your team fits into the bigger picture. Work with a cross functional team (dev, docs, UX, scrum master) to deliver high quality complete solutions to customers. Set and maintain a high bar for hiring new talent. Continually inspect our process and culture looking for areas to improve. Take responsibility for the overall planning, execution, and success of complex technical projects, including everything from research to design through development and on-time delivery of product releases to customers. Explore and identify opportunities to integrate AI/ML capabilities into the ASM platform for enhanced insights and automation. Lead the team in developing and deploying AI-powered features, including potentially AI Agent experiences. Collaborate with data scientists and machine learning engineers to develop, train, and deploy AI models. Ensure the scalability and reliability of AI infrastructure within the ASM platform. Be responsible for the quality of your team's work. Regular Agile ceremonies with proper follow-up will lead to the best results for our customers and our own internal improvement. Be the steady hand showing that consistency and persistence wins the race. This job is a good fit if you: Find the most reward in managing, developing, and building a team of developers and finding balance between that and the administrative & strategic responsibilities of leadership. Have expert code-writing skills in Golang. Are passionate about helping our team members grow through feedback, coaching, and delegation (this is distributing responsibility, not just assigning work). Understand that great cultures attract great people and you are willing to work relentlessly to help us continually improve our culture. Understand that passion is contagious, as a leader, your passion for our mission will inspire those around you to bring their best daily. Have an interest in leveraging AI/ML techniques to drive product insights and enhance the user experience. Are keen to explore and implement AI Agent technologies within the ASM platform. This job is not good fit if you: Think management sits between engineering and the business. Think engineering's job is done after the code is written. Think Product needs to have a long detailed PRD which can be handed over to engineering and worked on for an extended period. Are more motivated by technology than understanding customer problems. Aren't able to get in the trenches with your team and develop code in Go. What you will bring: BS, preferably in the field of CS 3+ years experience in leading a team of software developers 5+ years experience in software engineering, specifically with Golang Experience leading software engineering teams with a history of delivering high quality SaaS applications. Familiarity with AI/ML concepts and their practical applications in software development. Experience or interest in working with AI Agent technologies. Understanding of data pipelines and feature engineering for AI/ML models. Excellent communication skills, both oral and written, and you can communicate about both strategic and technical issues to cross-functional audiences. History of scaling team productivity through delegation. You are a force multiplier to your team by providing them with effective professional development plans. Full understanding of the SDLC and how to hold teammates accountable for delivering quality customer experiences. For candidates located in high cost of living locations (San Francisco, Seattle, or NYC), the total compensation range for this position is $205,000 - $235,000 + equity. For candidates located in other US locations, the total compensation range for this position is $168,000 - $200,000 + equity. The expected salary range for this role is based on the candidate's geographic location as well as job-specific skills, knowledge, and experience. This role is also eligible for the company annual bonus plan and equity. In addition to our great compensation package, our benefits are effective on day one and include but are not limited to 401k match, health, vision, dental, and more! Please see our careers page for more details. Our headquarters are in Ann Arbor, Michigan. For this role, we are open to remote employees across the continental US and Canada. Note to external recruiters/agencies: We are not currently engaging with third-party agencies for this role and will not accept unsolicited outreach. We kindly ask that you do not submit resumes or candidate profiles to our team. California Privacy Rights Notice Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our Privacy Policy.

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Workday Extend and Integration Manager *This role is not eligible for employment visa sponsorship * POSITION LOCATION This position is available to Virginia residents as Richmond and Lynchburg, Virginia hybrid/in-office applicants (preferred locations) This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin. YOUR ROLE As a Workday Developer on the Human Resources team, you will lead the design, development, and management of Workday integrations and Extend applications. Oversee integration development, project delivery, and integration performance to ensure seamless, secure, and scalable HR technology solutions. What you will be doing Lead and manage the full lifecycle of Workday integrations (Studio, EIB, Core Connectors, APIs) and Extend applications. Analyze, design, build, test, and deploy integration solutions using Workday STUDIO, Document Transformation and EIB technologies to integrate with third party and internal applications. Support and coordinate integration testing with business users during maintenance releases and user acceptance testing. Collaborate with HR, IT, and external vendors to deliver integration solutions aligned with business needs. Own project management for integration initiatives, including requirements gathering, resource planning, and risk mitigation. Ensure compliance with data security, privacy, and regulatory standards in all integration activities. Drive innovation by identifying opportunities for automation, process improvement, and custom Extend app development. Manage vendor relationships and coordinate with third-party partners for integration delivery and support. Monitor and report on integration status, performance, and backlog to leadership. Facilitate knowledge transfer and documentation for ongoing support and scalability. Perform Workday Recruiting, Compensation, Talent and Core HCM configurations as needed. What you bring 3-5 years of Workday integration experience, including Studio, EIB, Core Connectors, and APIs. Hands-on experience with Workday Extend application development and deployment. Strong understanding of HR and Payroll modules within Workday. Experience with custom Workday objects, business processes, report creation and HCM configuration. Experience leading integration teams and managing cross-functional projects. Proficiency in web services, XML, XSLT, and middleware technologies. Experience with RAAS and EIB Workday integration tools. Excellent communication, stakeholder management, and vendor negotiation skills. Demonstrated ability to drive process improvement and automation initiatives. Bachelor's degree in Computer Science, Information Systems, or related field. Desired Skills: Workday Integration Core and Extend certifications preferred. Experience with other HR technology platforms and tools. Advanced project management and business analysis capabilities. Proven track record in delivering scalable, secure, and innovative integration solutions. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services The base salary pay range for this role starts at a minimum rate of $91,800 up to the maximum of $166,000. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Summary The Data Integration Manager serves as the technical front line for ZOLL's partners and customers. This role combines deep technical expertise with strong organizational and communication skills, ensuring that clients integrating ZOLL data receive exceptional guidance, troubleshooting support, and long-term value. The position acts as a trusted advisor for partner integration projects, supporting both day-to-day technical needs and broader strategic initiatives. Essential Functions * Technical Integration & Onboarding * *Serve as the primary point of contact during customer setup and go-live. * *Guide customers through SDK setup, configuration, and integration. * *Collaborate with engineering and product teams to maintain the knowledge base. * *Deliver training and documentation to partner technical teams. * *Capture partner feedback to improve onboarding and support processes. * Partner Relationship Management * *Act as a technical advisor for partner integrations. * *Build strong relationships with technical and business stakeholders. * *Maintain key partner accounts and evaluate their support needs. * *Drive partner satisfaction and successful adoption of integration tools. * Customer Support & Troubleshooting * *Provide frontline partner support, triage, and resolution. * *Diagnose and replicate integration and performance issues. * *Escalate and track complex issues with engineering/product teams. * *Report on support metrics, including response times and ticket resolution. * *Recommend and implement tools to improve partner support. * Bug Reporting & Collaboration * *Capture, validate, and escalate customer-reported bugs. * *Collaborate with product and engineering to ensure timely resolution. * *Own communication with partners regarding bugs and issue status. * *Customer Enablement & Partner Success * *Conduct training and workshops for SDK capabilities. * *Provide tailored documentation and technical guidance. * *Advise on SDK use aligned with partner operational goals. * *Understand partner market segments and report sentiment trends. * Cross-Functional Collaboration * *Relay product feedback and participate in roadmap discussions. * *Partner with Sales, Technical Support, and Product Teams. * *Represent the technical voice of the partner in internal planning. Required/Preferred Education and Experience * Bachelor's degree in Computer Science, Engineering, or a related field. required * 5+ years of experience in technical support, integration, or customer success roles. required Knowledge, Skills and Abilities * Background in software development and system integration. * Proficient in debugging and resolving complex technical issues. * Excellent communication skills for technical and non-technical audiences. * Proven relationship-building with partners and customers. * Experience with Jira and Salesforce. * Experience with healthcare IT systems, EMS workflows, or medical device data. Travel Requirements * Ability to travel up to 30%. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Talking - Occasionally * Hearing - Occasionally * Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $105,000.00 to $110,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Manager of Payment Integrity is responsible for developing, implementing, and managing programs and processes to ensure accurate and appropriate claim payments. This role focuses on preventing overpayments, identifying incorrect claims, and leading recovery efforts while improving system controls and operational efficiency. The manager partners closely with internal teams and external PI vendors to optimize payment integrity outcomes, compliance, regulatory impact, and cost savings. Job Description Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. Develop and oversee the organization's payment integrity program aligns with industry standards, best practices, PI vendors to augment internal expertise and activities. Lead pre-payment and post-payment audits to identify overpayments, duplicate claims, and inappropriate billing and coding to ensure recovery efforts are processed timely and accurately. Utilize data analytics and reporting tools to identify trends, root causes, and process improvement opportunities related to claim inaccuracies. Partner with Claims, Provider Relations, Finance, Compliance, and IT teams to improve claims processes, enhance automation, and ensure accuracy. Manage relationships with external payment integrity vendors, including contract management, performance monitoring, and validation/reconciliation of results. Ensure all payment integrity activities comply with Medicare and Tricare regulations, payer contracts, and internal policies. Identify and implement best practices and system enhancements that improve the efficiency, accuracy, and integrity of payment integrity operations. Prepare and present regular reports on all Payment Integrity initiatives/programs (internal and external) outcomes, savings, and performance metrics to senior leadership. Establishes, monitors, and continuously improves processes and supporting policies and ensure PI team complies with all internal policies/procedures. Qualifications: Bachelor's degree In Finance, Business Administration, Healthcare Management or related field required Professional certification (CPC, COC) required 5 years management and/or leadership experience, with a focus on Payment Integrity, claims operations, healthcare auditing, or related roles. Experience managing industry standard PI vendor partnerships and contract performance Knowledge, Skills, Abilities: Knowledge of claims policies and procedures, including industry standards from Medicaid, CMS, and CCI Edits Understanding of or experience with fraud, waste, and abuse investigatory techniques and strategies Solid understanding of standard claims processing systems, operations, and claims data analysis Knowledge of HIPAA privacy regulation and rules necessary Knowledge of CMS reimbursement methodology Highly developed quantitative and qualitative analytical skills Strong interpersonal skills, including professional communication, relationship building, and effective written and verbal communication Proficiency with Microsoft Office Suite applications Advanced skills in medical terminology, CPT/ICD-9/10 coding is preferred Ability to articulate goals, plan and implement processes, and meet deadlines This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity We are seeking a talented Integrated Partnerships Manager to drive Velera initiatives through relations with third party partnerships.. Major responsibilities center around the oversight of efforts needed to deepen integrations among our client's third-party providers within digital, core account processing, and other channels. The Integrated Partnerships Manager will work with professionals from external third-party providers, internal product and technical experts, as well as directly with clients. This individual will also provide tactical support to our product, sales, and marketing teams. In addition to advancing our integration strategy, this individual also manages the onboarding administrative efforts associated with new partnership integration. Day in the Life: Manage and deepen relationships with our client's third-party providers that are of strategic importance within the digital, core account processing, and banking technology space. Provide oversight and tracking of third-party partner efforts to deepen integration. Meet regularly with technology providers expanding their integration to identifying and remove obstacles preventing success, and assure commitments to target dates are adhered to. Function as a liaison between third-party partner developers and internal teams. Build strong relationships and collaborate on integration opportunities with our external technology partners. Create and maintain an inventory of integration capabilities and gaps (whitespace). Work within internal Client-Task-Force groups to identify, document, and eliminate integration gaps (whitespace) unique to a specific provider's offering. Mange our developer portal onboarding administrative efforts. Maintain an understanding of the competitive landscape within banking integration. Provide accurate reporting to internal management on integration endeavors within our third-party partnerships. Provide tactical support to our product, sales, and marketing teams. In addition to advancing our integration strategy, this individual will also manage the onboarding administrative efforts associated with new partnership integration. Qualifications: Bachelor's degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required. Five (5) years of experience within a product management, client relationship management or related role required. Experience presenting to large and small audiences as well as proved track record project management preferred. Proven track record and experience in presentation skills to both a large and small groups. Proven track record of bringing successful projects to market on time. Experience at building and fostering partner relationships across different organizations preferred. Experience working with or knowledge of different integration types such as APIs, SDKs, Files, SSOs - preferred. Experience using Salesforce - preferred. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $95,800.00 - $124,500.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.

Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Summary The Data Integration Manager serves as the technical front line for ZOLL's partners and customers. This role combines deep technical expertise with strong organizational and communication skills, ensuring that clients integrating ZOLL data receive exceptional guidance, troubleshooting support, and long-term value. The position acts as a trusted advisor for partner integration projects, supporting both day-to-day technical needs and broader strategic initiatives. Essential Functions Technical Integration & Onboarding *Serve as the primary point of contact during customer setup and go-live. *Guide customers through SDK setup, configuration, and integration. *Collaborate with engineering and product teams to maintain the knowledge base. *Deliver training and documentation to partner technical teams. *Capture partner feedback to improve onboarding and support processes. Partner Relationship Management *Act as a technical advisor for partner integrations. *Build strong relationships with technical and business stakeholders. *Maintain key partner accounts and evaluate their support needs. *Drive partner satisfaction and successful adoption of integration tools. Customer Support & Troubleshooting *Provide frontline partner support, triage, and resolution. *Diagnose and replicate integration and performance issues. *Escalate and track complex issues with engineering/product teams. *Report on support metrics, including response times and ticket resolution. *Recommend and implement tools to improve partner support. Bug Reporting & Collaboration *Capture, validate, and escalate customer-reported bugs. *Collaborate with product and engineering to ensure timely resolution. *Own communication with partners regarding bugs and issue status. *Customer Enablement & Partner Success *Conduct training and workshops for SDK capabilities. *Provide tailored documentation and technical guidance. *Advise on SDK use aligned with partner operational goals. *Understand partner market segments and report sentiment trends. Cross-Functional Collaboration *Relay product feedback and participate in roadmap discussions. *Partner with Sales, Technical Support, and Product Teams. *Represent the technical voice of the partner in internal planning. Required/Preferred Education and Experience Bachelor's degree in Computer Science, Engineering, or a related field. required 5+ years of experience in technical support, integration, or customer success roles. required Knowledge, Skills and Abilities Background in software development and system integration. Proficient in debugging and resolving complex technical issues. Excellent communication skills for technical and non-technical audiences. Proven relationship-building with partners and customers. Experience with Jira and Salesforce. Experience with healthcare IT systems, EMS workflows, or medical device data. Travel Requirements Ability to travel up to 30%. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $105,000.00 to $110,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Dealership:L0021 LAD Advertising Manager, Integrated Search Compensation: The full salary range for this position is $85,000-$120,000 annually. The anticipated starting pay is $85,000-$105,000 plus bonus, determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. The Integrated Search Manager leads the development and execution of a unified search strategy that brings together Paid Search (SEM), Organic Search (SEO), and emerging AI/LLM-driven search experiences. This role is responsible for full-funnel search performance-awareness, conversion, and retention-by leveraging data, cross-channel insights, and advanced search technologies. You will guide strategy, oversee execution, manage experimentation, and ensure the Lithia & Driveway retail network is optimally discoverable across traditional search engines, AI-powered platforms, and next-generation conversational assistants. This role is ideal for someone who thrives in the evolving search landscape and can translate opportunities into measurable growth. What You'll Do Develop integrated strategies across traditional Search and AI-driven search channels Drive strategic direction of the Search Marketing channel to ensure maximum visibility, efficiency, and ROI Establish standards, focus areas, core KPIs, and SLAs for vendor partners Evaluate vendor partners across the Lithia dealer network while planning and executing quarterly audits Implement tracking solutions across web assets (GA4, GTM, pixels, tags) to ensure reliable data capture and reporting Oversee Google partnership as well as corresponding platforms including Google Ads, Google Merchant Center, YouTube, etc. Negotiate competitive fee structures with on-program Search partners Identify, test, and implement new search tactics, automation, and optimization techniques Manage and optimize campaigns across Google Ads, Bing Ads, and other relevant platforms Oversee keyword segmentation, bidding strategies, audience targeting, and creative testing Adapt content and paid strategies for emerging AI search experiences (e.g., SGE, OpenAI Search, Chat-based retrieval systems) Guide teams in prompt-driven optimization, structured content development, and AI-friendly strategies Evaluate and integrate AI tools for workflow enhancements, content generation, insights, and automation Analyze channel performance and deliver actionable insights Build dashboards, reporting frameworks, and experiment analyses Translate data into clear strategic recommendations Collaborate with Media, Content, Analytics, and Creative teams Provide search input for landing pages, site architecture, and campaign planning Educate teams on evolving search and AI trends and recommend best practices to improve performance What You'll Bring 4-6+ years in SEM, SEO, or integrated search within growth-driven environments Proven ability to manage large, complex paid search budgets Strong technical and content SEO knowledge; proficient with GA4, GSC, Looker, and analytics tools Familiar with AI/LLM search systems, prompt optimization, and emerging search models (SGE, Perplexity, ChatGPT Search) Highly analytical with experimentation and data-driven optimization experience Strong attention to detail, urgency, critical thinking, and time management Collaborative team player with experience working cross-functionally and with external agencies We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Requirements QUALIFICATIONS AND REQUIREMENTS: JOB REQUIREMENTS: Required Skills: Registered Nurse (RN) with 3 years of direct clinical care to the consumer in a clinical setting. Current, valid, unrestricted license 3 years of managed care experience or other commensurate experience Demonstrates strong clinical knowledge, ability to perform clinical assessments, ability to use critical thinking skills and has the capacity for continued learning. Knowledge of plan benefit designs. Demonstrated ability to perform case management & disease management activities. Ability to demonstrate knowledge of and apply those to the job function and responsibilities. Problem-solving skills: the ability to systematically analyze problems, draw relevant conclusions, and devise appropriate courses of action. Verbal and written communication skills, including listening, discussing, and documenting medical needs with members, providers, internal staff/management, external vendors, and community resources. PC proficiency to include Outlook, Word, Excel, database experience, and web-based applications. Personal management skills - Plan and manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Teamwork - ability to work well with one or more groups. Interpersonal effectiveness - Relate to co-workers and build relationships with others in the organization. Preferred Skills: CM or DM experience with a Managed Care Organization (MCO) Patient education experience. Bilingual - English and Spanish Certification in Case Management or a nationally recognized health care certification. Zing Health offers the following benefits: A competitive salary based on the market Medical, Dental, and Vision Employer-Paid Life Insurance 401(K) match up to 4% Paid-Time-Off Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc. Salary Description $82,000.00-$92,000.00 annually based on experience

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities Due to the continued growth of our Consulting practice, we are currently recruiting for a Healthcare IT Integration Manager to join our team. As a part of Baker Tilly Consulting, you will find that our global brand and entrepreneurial environment will give you the support you need to apply your industry and technical experience to build your career across a wide range of services to meet our client's most important needs. As a member of our team, you will also contribute to some of the most important activities in our firm which include operating and growing the business, serving the client, developing the best people, and shaping our culture. Lead functional and solution design aligning business objectives with technology implementation Manage IT transformation projects in the healthcare provider industry which include clinical and business process changes and technology implementation over the entire lifecycle of a project Developing, monitoring and managing the implementation plan, schedule and budget to provide a complete picture of project progress at all times Ensuring daily activities undertaken on the project are in accordance with the approved project plan Ensuring that the project produces the required deliverables on time, and at the necessary level of quality Ensuring that all required resources are assigned to the project and clearly tasked Managing assigned resources according to the defined scope of the project Identify project risks and communicate with appropriately with project stakeholders to avoid and mitigate potential issues Managing project interdependencies Act as the liaison among the executive committee members, stakeholders, and development team Manage third party vendor relationships to resource specific development needs Build project approach and proposals for Healthcare IT Consulting team Assist in the identification and pursuit of a systems integrator product development and Baker Tilly digital solution development opportunities Qualifications Bachelor's degree in computer science, management information systems, or related field. Experience in lieu of a degree may be accepted. Minimum of five (5) years of related experience; previous related industry and consulting experience highly preferred Experience with configuration management, integration, data conversion, SQL scripting, relational database design, report authoring, business rules development, analytical software development Experience managing healthcare IT projects related to EHR systems such as Epic, Cerner, Meditech, and/or Altera. Experience managing integration and interoperability projects in healthcare provider industry. Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel) required Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Ability to decompose scope into detailed activities and deliverables, then conduct work package handoff to delivery resources from Baker Tilly, client team, and third party vendors Project experience with full lifecycle application development (e.g. requirements gathering, use case development, system analysis and design, integration, testing, deployment) Excellent project management skills with proven success leading projects, 3rd party vendors and clients Ability to travel as needed and work outside of core business hours for client engagements For California, Colorado, New York and Washington: The compensation range for this role is $37.90 to $80.35. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.