venn jobs - 357 jobs

Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspect of apartment living-rent payments, events, services, maintenance, and community engagement-creating a lifestyle co-pilot for residents and an engagement engine for operators. By leveraging resident behavioral data, Venn delivers personalized experiences at scale, driving long-term loyalty and unlocking new revenue opportunities. We're trusted by industry leaders like Related Companies and Bozzuto and backed by top talent from companies like Fiverr, Kaltura, and Sonos, alongside seasoned real estate veterans. Our vision? By 2025, Venn will be the fastest-growing Resident Operating System, powering 500,000 units-scaling to 2 million by 2026. We're not just building software; we're redefining how people experience home. About the Role We're looking for an energetic and organized Office & Employee Experience Manager to oversee our NYC office operations and lead initiatives that enhance the overall employee experience. You'll be the heartbeat of our physical workplace, ensuring it runs smoothly while creating an environment where people feel welcomed, supported, and inspired to do their best work. This role is ideal for someone who thrives in a dynamic environment, is passionate about people, and loves to make things happen behind the scenes. What You'll Do Office Operations Manage the day-to-day operations of our NYC office to ensure a clean, comfortable, and inviting workspace Handle relationships with building management, vendors, and other tenants on the floor Track and manage office-related budgets, orders, and inventory Employee Experience Build and coordinate employee engagement activities that foster an authentic, inclusive, and connected workplace culture Serve as a go-to resource for employees on all things related to the office Partner with People and IT teams to ensure a smooth onboarding and offboarding experience for all employees Travel & Logistics Book travel arrangements for employees and candidates while ensuring alignment with company travel policies Support team offsites, relocation logistics, and visitor coordination What We're Looking For Experience in office management, employee experience, operations, or related roles Experience in a startup environment Excellent organizational skills and attention to detail A genuine passion for creating great workplace experiences Strong communication and interpersonal skills High level of discretion when handling sensitive information Comfortable using tools like Google Workspace, Slack, Notion, and travel/expense platforms Available to work onsite from our NYC office For New York-based candidates, this position has an estimated annual salary of $65,000 - $70,000, plus benefits and opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications. We welcome direct conversations with each candidate about compensation in all of our initial calls. Venn is an equal-opportunity workplace. We believe in the strength of inclusive communities and thrive on building a work environment that mirrors the diversity of the cities we love.

We are seeking a Lead Machine Learning Engineer with a passion for cutting‑edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied research and engineering efforts that bring intelligent automation and personalized experiences to millions of customers across Disney's media platforms. You'll partner with cross‑functional teams to design, prototype, and productionize AI‑driven systems - from natural language understanding to agent assist tools and predictive analytics - all with the goal of enhancing the customer support experience. Job Summary Our work is at the intersection of technology and storytelling. We build world‑class products that support Disney's streaming, digital, and advertising businesses, delivering scale, velocity, and innovation at a global level. Responsibilities Rapidly analyze and prototype AI‑driven solutions for self‑service and CS agent tools. Own and maintain production AI systems, including LLM‑based solutions; optimize, fine‑tune, and debug for robustness and performance. Bridge customer support needs with commerce platform capabilities, identifying appropriate AI solutions versus new development. Assess effectiveness of deployed AI solutions, iterating and sunsetting or replacing those that lack meaningful impact. Collaborate with other AI‑focused teams across Disney Streaming to share innovations and adopt best practices. Qualifications Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or related field; PhD is a plus. 2+ years of experience building, deploying, and evaluating LLM‑based solutions. Minimum 7 years of related work experience in real‑world ML solution deployment. Proficiency in Python, SQL, and relevant programming languages. Experience with data wrangling tools (Pandas, NumPy) and databases (MySQL, PostgreSQL). Familiarity with big‑data and workflow platforms (Spark, Databricks, Snowflake, Airflow, Jupyter, GitHub). Proven experience leading end‑to‑end ML project lifecycles, including model design, experimentation, deployment CI/CD, and monitoring. Strong problem‑solving, communication, and collaboration skills. Preferred Qualifications Experience working with Amazon Web Services. Experience with Tableau, Power BI, or similar analytics platforms. Experience building anomaly detection models. Compensation & Benefits The hiring range for this position in New York, NY is $175,800 to $235,700 per year; in Los Angeles, CA $167,700 to $224,900 per year; and in San Francisco, CA $183,700 to $246,400 per year. The base pay will also reflect internal equity and other factors. Bonuses and long‑term incentive units may also be provided. Standard benefits include medical, financial, and other typical Disney employment perks. About Disney Entertainment and ESPN Product & Technology We blend imagination and innovation to reimagine how people experience Disney's stories and products. Our team builds technology backbone for Disney's global media business. Equal Employment Opportunity Disney is an equal‑opportunity employer and welcomes candidates from all backgrounds. We will provide reasonable accommodations for applicants with disabilities. If you need an accommodation, email Candidate.Accommodations@Disney.com. #J-18808-Ljbffr

A global entertainment leader is seeking a Senior Software Engineer - Scala to design and build scalable systems for their media products. The role requires a Bachelor's in Computer Science and 5+ years of experience with backend architectures. Candidates should have strong skills in Scala and AGILE methodologies, with a focus on communication and problem-solving. This position offers an innovative environment where technology meets creativity, catering to millions globally. #J-18808-Ljbffr

Job ID 10136190 Location New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment and ESPN Product & Technology Date posted Nov. 17, 2025 Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world‑class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. We're seeking a Director of Core Player Engineering to oversee our holistic media player strategy across VOD and Live, across devices including mobile, living room, console, web, and set‑top boxes. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+, Hulu, ESPN, ABC, ABC News…and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity. What You'll Do Provide vision and strategic direction for Core Player Engineering, spanning device pipelines, player engines, browser integrations, and client applications, to provide cohesive media player strategy across mobile, web, living room devices, and set‑top boxes. Accomplish business objectives including feature changes in players, expanded device coverage, and global distribution. Lead leaders: manage and develop senior managers and technical leads across multiple playback domains. Champion observability, data‑driven decision making, and playback quality metrics to continuously improve reliability and user experience. Ensure playback systems are built for scale, resiliency, and low latency, supporting both live and on‑demand streaming globally. Guide teams working on ads and monetization, with a premium on HLS interstitials and integrations with ad tech. Collaborate cross‑functionally with backend streaming infrastructure, CDN, DRM/security, and client teams to deliver an integrated experience. Recruit, develop, and retain world‑class engineers and leaders, building a culture of innovation, accountability, and technical excellence. % of Time Manage team roadmap and team execution, ensuring date commitments are met in the greater context of projects, across our Core Player teams - 40% Ensure engineering excellence and quality. - 20% Drive strategic player strategy to achieve business objectives. - 20% Lead leaders and senior engineers including career management and development. - 20% Required Experience Minimum of 12 years of related work experience Driving architecture excellence across C++, Rust, Kotlin, and JavaScript ecosystems, guiding teams with strong technical judgment. Expertise in HLS, DASH, CMAF, and low‑level playback implementations. Leading large, distributed engineering organizations in media playback or adjacent domains. Driving end‑to‑end ownership of media systems, from device‑level pipelines to player engines. Strong executive presence and ability to align technical direction with business strategy. Familiarity with ExoPlayer, AVPlayer, MSE/EME, streaming protocols (HLS, DASH, CMAF), ads, and device‑level porting. High‑scale streaming media, including live events and global delivery. Inspiring leaders and engineers, fostering collaboration and continuous improvement. Required Education Bachelor's Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience The hiring range for this position in New York is $239,700 - 321,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. About Disney Entertainment and ESPN Product & Technology At Disney Entertainment and ESPN Product & Technology, we're blending imagination and innovation to reimagine the ways people experience and engage with the world's most beloved stories and products. Our work is wide‑range and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love. Disney's ability to marry world‑class technology with one‑of‑a‑kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology. Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. Disability Accommodation For Employment Applications The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. #J-18808-Ljbffr

A leading entertainment company seeks a Lead Machine Learning Engineer to drive AI-driven solutions in Customer Support. This role entails rapid prototyping of tools, maintaining AI systems, and collaborating with cross-functional teams for innovations. The ideal candidate has extensive experience in ML deployment and proficiency in programming languages like Python and SQL. The role is based in Santa Monica, California, and offers competitive compensation and benefits. #J-18808-Ljbffr

This req is used to collect employment data for direct hire employees Job Posting Segment: Enterprise Organizational Development, PMO, & People Insights Job Posting Primary Business: Enterprise PMO Primary Job Posting Category: Production Employment Type: Full time Primary City, State, Region, Postal Code: New York, NY, USA Alternate City, State, Region, Postal Code: Date Posted: 2024-10-15

Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspect of apartment living-rent payments, events, services, maintenance, and community engagement-creating a lifestyle co-pilot for residents and an engagement engine for operators. By leveraging resident behavioral data, Venn delivers personalized experiences at scale, driving long-term loyalty and unlocking new revenue opportunities. We're trusted by industry leaders like Related Companies and Bozzuto and backed by top talent from companies like Fiverr, Kaltura, and Sonos, alongside seasoned real estate veterans. Our vision? By 2025, Venn will be the fastest-growing Resident Operating System, powering 500,000 units-scaling to 2 million by 2026. We're not just building software; we're redefining how people experience home. About the Role As an Enterprise Account Executive at Venn, you'll build trusted partnerships with multifamily owners, operators, and property management companies - helping them reimagine how they connect with residents and power their businesses. You'll take a consultative and story-driven approach to understand your customers' goals, uncover opportunities, and demonstrate the meaningful impact of Venn's platform. This role is ideal for someone who listens deeply, connects dots creatively, and can translate customer needs into solutions that drive real business value. Responsibilities Lead the full enterprise sales cycle - from prospecting and discovery through value conversations, product demonstrations, negotiation, and close. Build strong, consultative relationships with key stakeholders grounded in trust and insight. Craft compelling stories that connect Venn's value to customer challenges, priorities, and outcomes. Develop and execute strategic plans to identify, nurture, and close new business opportunities. Create and communicate clear ROI cases that speak to business impact and measurable results. Collaborate cross-functionally with Implementation, Product, Customer Success and Account Management teams to ensure seamless onboarding and sustained customer success. Represent Venn at industry conferences, events, and partner meetings as a trusted ambassador of our brand and mission. Consistently meet or exceed quarterly and annual goals through thoughtful, relationship-based selling. Requirements 5+ years of experience managing complex, full-cycle B2B SaaS sales for enterprise or mid-market clients. Strong track record of consultative, relationship-driven selling with multiple stakeholders. Deep understanding of value-based storytelling and ROI articulation. Experience in the multifamily or proptech industry. Exceptional listening, communication, and presentation skills-both in-person and virtual. Self-starter with strong organizational skills and a proactive approach to follow-up and execution. Thrives in a dynamic, evolving environment and brings creativity to every interaction. Collaborative team player who values partnership and shared success. Willingness to travel up to ~25%. Benefits Unlimited vacation days and 14 paid holidays 401k plan with a company match Stock options in the company Generous company coverage for medical, dental, and vision insurance plans Company-paid short-term disability insurance and life insurance Paid parental leave for primary and secondary caregivers Citibike membership A focus on wellness with One Medical, Kindbody, Talkspace, Teladoc and Health Advocate memberships Weekly Doordash lunch budget Onboarding program where you're paired with an onboarding buddy to ensure your success Great equipment - Mac or PC laptops, in our NYC office - dual monitors, stand-up desks, and more A collaborative, supportive team that cares deeply about each other and making a difference in the world For New York-based candidates, this position has an estimated annual salary range of $130,000 - $150,000, plus commission, benefits and opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications. We welcome direct conversations with each candidate about compensation in all of our initial calls.

Job ID: 10136678 | Location: New York, New York / Santa Monica, California / San Francisco, California | Business: Disney Entertainment and ESPN Product & Technology | Date posted: Jan. 09, 2026 Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world‑class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are storytellers and innovators, creators and builders, entertainers and engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touchpoints serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories, including Disney+, Hulu, ESPN, ABC, ABC News, and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Commerce, Data & Identity provides the core product management functions for areas crucial to Disney's media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company. The ideal candidate is a strategic thinker with a proven track record of building scalable, high‑performing platforms. You will combine deep technical understanding with a rigorous, metrics‑driven approach to product development, identifying opportunities for innovation, optimizing agent workflows, and ensuring our tooling is robust, efficient, and dynamic enough to adapt to diverse customer needs. We value passionate product leadership that drives with discipline and attention to detail. Responsibilities Experience driving cross‑functional initiatives from ideation and requirements gathering to launch and post‑launch optimization. Collaborate extensively with various internal stakeholders to deeply understand their workflows, pain points, and ever‑evolving tooling needs. Translate complex business problems and user needs into clear and concise product requirements, user stories, and acceptance criteria. Drive product decisions through a strong analytical and data‑driven approach, defining key performance indicators (KPIs) for customer support tooling, monitoring performance, and iterating based on quantitative and qualitative insights. Proactively identify technical opportunities and challenges, working closely with engineering teams to architect scalable solutions and ensure the technical health and reliability of our commerce tooling. Champion operational efficiency within the customer support tooling ecosystem, seeking out opportunities for simplification and automation. Act as a subject matter expert for customer support tooling and core commerce processes, providing guidance and thought leadership across the organization. Basic Qualifications Bachelor's degree. 5+ years of product management experience, with experience in either B2B tools, internal tooling platforms, or large‑scale operational tools. Demonstrated experience defining and executing product roadmaps that have led to significant business impact and improved user experience. Proven ability to manage cross‑functional teams, including engineering and design, operations, analytics, and legal & compliance. Strong technical aptitude with the ability to engage in engineering discussions and make informed technical trade‑offs. Strong analytical skills with a track record of using data, metrics, and various testing approaches to drive product decisions and measure success. Strong written and verbal communication skills, capable of communicating effectively across a wide range of audiences. Ability to thrive in a dynamic, fast‑paced environment, with a proven ability to manage multiple priorities and adapt to change. Strong proficiency with agile development methodologies and product management tools (e.g., Jira). Preferred Qualifications Experience with customer service platforms, CRM systems, or agent‑facing tools in a high‑volume environment. Background in subscription‑based businesses or digital streaming services. Experience with global platforms and understanding of international market nuances. Proven track record of leveraging AI/ML technologies, such as natural language processing, GenAI, and/or predictive analytics to design and deliver customer service solutions that enhance the user experience, reduce resolution times, and agent productivity. Additional Information #DISNEYTECH #CDI The hiring range for this position in New York City, NY is $148,700 to $199,400. Santa Monica, CA is $141,900-$190,300 per year, and San Francisco, CA is $155,400-$208,400. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. About Disney Entertainment and ESPN Product & Technology At Disney Entertainment and ESPN Product & Technology, we're blending imagination and innovation to reimagine the ways people experience and engage with the world's most beloved stories and products. Our work is wide‑ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love. Disney's ability to marry world‑class technology with one‑of‑a‑kind creativity makes us unique. It is at the heart of our past, present, and future. We are storytellers and innovators, creators and builders, entertainers and engineers. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology. Equal Opportunity Employer Statement Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. Disability Accommodation For Employment Applications The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. Sign up to receive new job alerts and company information based on your preferences. #J-18808-Ljbffr

About the Role & Program: At Disney Theatrical Group (DTG) we strive to create a culture of innovation, inclusion, collaboration, and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling and enduring stories through live theater, we want to hear from you. DTG is committed to providing the highest quality opportunities for the widest group throughout their career trajectory. Our internship program provides students with an immersive view of theater administration through on-the-job experience, departmental projects, and educational seminars. Disney Theatrical Group seeks a passionate and collaborative Summer Associate to support the Labor Relations Department. The Summer Associate will assist with administrative workload and help prepare for three major upcoming negotiations in 2026 - the AEA Touring Agreement, AFM Pamphlet B, and IASTE Pink. The Summer Associate will gain hands‑on application of labor law to theatrical CBAs, exposure to union relations, planning strategies for negotiations and grievance meetings, and executive‑ready legal writing experience. What You Will Do: * Assisting in handling grievance and arbitration meetings * Assisting in negotiations preparation, including proposal drafting * Building and maintaining department logs/trackers/calendars. * Taking notes and scheduling follow‑ups at producer-union meetings. * Helping organize files, maintain document libraries, and ensure accurate record-keeping for labor-related matters. * Drafting memos, summaries, and correspondence for internal and external stakeholders concerning complex CBA rules. * Researching projects concerning historical contract provisions, and comparisons to how other theatrical industries worldwide operate (UK, EU, Japan, etc.) Required Qualifications & Skills: * Superior written and oral communication skills * Proficiency with Word and Excel Preferred Qualifications & Skills: * Coursework in labor and employment law, entertainment business, entertainment law, or intellectual property * Interest in entertainment business or entertainment law, with theatre interest, a plus Education: * Currently enrolled in JD Program Eligibility Requirements & Program Information: * Must be at least 18 years of age. * Must possess unrestricted work authorization. Additional Information: * Must provide full work availability from June 1 through August 14, 2026 * Must provide own housing and transportation, position is located in New York City. The pay rate for this internship in New York is $41.40 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: ****************************************

About the Role & Program: At Disney Theatrical Group (DTG) we strive to create a culture of innovation, inclusion, collaboration, and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help, tell compelling and enduring stories through live theater, we want to hear from you. DTG is committed to providing the highest quality opportunities for the widest group throughout their career trajectory. Our internship program provides students with an immersive view of theater administration through on-the-job experience, departmental projects, and educational seminars. Disney Theatrical Group is currently seeking a passionate self-starter for a summer internship in the Production Department. The Production intern will gain real-world experience in theatrical production, touching on all areas of producing and operating large musicals, from the teams working on some of the most successful Broadway shows ( The Lion King & Aladdin ) and North American tours ( Beauty and the Beast & The Lion King ). The intern will also gain insight into both the business and creative aspects of production development, including creative, finance, legal, and marketing. What You Will Do: Assisting the Production Department in work related to ongoing worldwide productions of The Lion King, Aladdin, Frozen, Beauty and the Beast, Hercules as well as several titles in early production and development . Supporting the entire production team in its day-to-day operations, as well as working on specific projects including, but not limited to, the following: Research on potential creative team members Assisting with translation work on our non-English language productions Digitization of Production Assets Assisting with development of long-term scheduling Production Anniversary and Opening Gifts & Cards Technical and design research on upcoming productions Support for development workshops in rehearsal Required Qualifications & Skills: Genuine interest in the theatre industry Interest in pursuing a career in theatre production or management in any area Working knowledge of varied editing tools such as Canva, Google Drive, Microsoft Suite, etc A creative and collaborative spirit, positive attitude, and eagerness to learn Education Pursuing an undergraduate degree in theater, business, or related area Theatrical management and production classes are a plus Eligibility Requirements & Program Information: Candidates for this opportunity MUST meet all of the below requirements: Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship. Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program. Be at least 18 years of age Possess unrestricted work authorization Additional Information: Must provide full work availability from June 1 through August 14, 2026 Must provide own housing and transportation, position is located in New York City. The pay rate for this internship in New York is $22.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: **************************************** Job Posting Segment: Disney Theatrical Group Job Posting Primary Business: DTG Primary Job Posting Category: Production Intern Employment Type: Full time Primary City, State, Region, Postal Code: New York, NY, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-01-06

The Corporate Real Estate Operations group is responsible for day-to-day facilities and operations management of owned and leased facilities to ensure business is conducted in a clean, safe, and efficient work environment and that the value of Company physical assets is protected and enhanced. Responsibilities: * Report to the Manager, Client Services (Janitorial) * Daily oversight of cleaning and exterminating staff; walking premises monitoring quality standards and ensuring 3rd party vendors operate efficiently, perform all contractual duties and comply with health and safety regulations, policies and procedures. * Provide reports to the Manager identifying any problems or issues that need escalation * Keep regular logs and documentation of facility related activity * Track costs against the contract, meeting with the Manager monthly to review invoices and forecast quarterly * Provide costs to Manager for annual fiscal year budgets and prepare purchase order requisitions for goods and services as needed * Complete monthly chargebacks to ensure costs are journaled to clients in a timely manner * Collaborate with engineering, electrical, carpentry, painting and events teams as needed * Inventory Management: Monitor janitorial equipment to ensure it is in working condition and in compliance * Monitor daily ServiceNow work tickets that require janitorial attention * Responds to emergencies which might include off-hours * Supports the Manager with the coordination of snow removal * Manage contract with third-party waste management company, monitoring their performance and ensuring adherence to contractual obligations (including waste audits). * Must be highly organized, accountable, detail-oriented, and possess the ability to meet deadlines in a dynamic environment. * Experience with managing a budget * Collaborator and a team player * Proven customer service focus * Flexibility in working hours Required Education * Associate or Bachelors Degree or equivalent work experience Required Experience * 3+ years of janitorial and/or facilities related experience * ServiceNow, Microsoft Office basic programs, excellent customer service * OSHA Knowledge, familiarity with 32BJ union Labor rules/regulations Preferred Experience * Experience in a commercial union office building * Knowledge of SAP, Coupa, Concur * FMP, Facilities certification The hiring range for this position in New York is $83,200.00-$111,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

A global entertainment leader is looking for a Director of Core Player Engineering to oversee the cohesive media player strategy across various devices including mobile and web. The successful candidate will possess at least 12 years of experience in engineering with a strong focus on media playback technologies. This role focuses on innovation and strategic direction to improve user experience and ensure high-quality streaming globally. Competitive salary and benefits are included. #J-18808-Ljbffr

The Product Marketing & Subscriber Strategy team builds DTC strategies and testing roadmaps that drive growth, engagement, and business results across subscription types. With a focus on optimizing the fan experience across touchpoints, from Marketing Landing Pages through upselling and cancellation flows, building loyal fans who understand the value proposition and stay subscribers. We understand the DTC business and effectively communicate and steer priorities through strategic and targeted marketing efforts. ESPN is looking for a talented and passionate Coordinator, Customer Relationship Manager (CRM) to assist with email marketing operations for our in-house Customer Relationship Management (CRM) strategy team. This position ensures that campaigns run smoothly by executing tasks and collaborating with internal and external partners. This position reports to the Director CRM. This position is based in New York, NY and is a 1-year project-based role. Responsibilities: * Manages email campaign deployments in partnership with our Email Services Provider (ESP) * Ensures campaign requests are running smoothly between brand teams and vendor partners * Verifies campaigns are launched on time and all assets are accurate from creative team * Acts as primary point of contact for brand teams and media planning teams who have questions about email options, possibilities, capacity, and campaign calendar planning * Collaborates with media team to integrate digital and CRM strategies to be as coordinated as possible in marketing lifecycle programs, and ensure fan value is fully leveraged * Assists in development and project management of all CRM multi-channel messaging Required Qualifications: * Minimum 3 months' experience in CRM/digital, marketing activation or related field * Hands-on program execution and management in a dynamic environment * Collaborative mentality with multiple stakeholders and teams * Proven track record of delivering on time * Communicating with excellence and being highly responsive * Is a self-starter with great passion for delivering excellent customer experiences * Maintains high attention to detail Preferred Qualifications: * Resourceful, open-minded, can-do positive attitude who is inspired by challenges * Understanding of sports environment and the role it plays in pop culture * Experience managing complex projects with multiple teams and components Required Education: * Bachelor's degree in Marketing or related field #ESPNMedia The hiring range for this position in New York, NY is $56,600 to $75,900 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Join a small dynamic team and work with some of the most dedicated people in the footage licensing industry as our Research and Content Specialist. The position will report into the Director of ABC NEWS VideoSource. VideoSource is the content licensing division of ABC NEWS. This position requires a highly organized team player who will interact with outside clients, R&C and the VideoSource staff on a daily basis. Responsibilities: The Research and Archival Content Specialist is responsible for managing the asset retrieval process for all third parties creating productions owned by ABC NEWS Responsible for the research process which includes finding suitable ABC NEWS content in our proprietary database and communicating results to our clients This professional will liaise with outside production companies hired by ABC to produce content from the ABC library Manage delivery workflow for all screening and master files Record and catalog each asset delivered for future review Coordinate and perform various administrative tasks in connection with this position Basic Qualifications: At least 3+ years of footage research experience Must have understanding of news footage and the creative process behind footage selection Must possess a basic understanding of copyright, intellectual property and rights of privacy Strong customer-facing project management experience Proven ability to manage several large multiple scale projects on time and in scope without supervision Must be proficient with Microsoft Office, SAP, Avid, NCS and Galaxy (will train) Education: Bachelor's Degree or equivalent work experience #JConference2025 The hiring range for this position in New York, NY is $62,400 to $83,600 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: ABC News Job Posting Primary Business: Business Affairs (ABC News) Primary Job Posting Category: Digital Assets/Library/Archives Entertainment Employment Type: Full time Primary City, State, Region, Postal Code: New York, NY, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-09-09

Andscape, a content studio that explores the depth of Black identity through its power in sports and culture, is seeking a Multiplatform Editor for its copy desk. This role will have multiple responsibilities central to the operation of Andscape's daily news report, including the presentation of our homepage, improving our SEO, and copy editing for different platforms. This role requires a journalist with strong news judgment, excellent headline-writing abilities and a keen sense of audience, SEO, and design. The ideal candidate would have a command of style and grammar and understand how to write headlines for different platforms, including alerts, which the editor would help identify, write, and send. The editor will work directly in our CMS updating headlines, meta descriptions, internal linking and more to optimize articles for search and recirculation. They will also plan to optimize upcoming and anticipated news coverage and work with evergreen content. A collaborative spirit is essential as the successful candidate will work with assignment editors, project managers, newsroom leadership, the social media and video teams and writers. The ideal candidate is an organized communicator who can work quickly with little oversight. We are looking for someone who will work under the direction of our leader of Digital Publishing and be responsible for teaming with our editorial leadership on the smooth flow of copy from our talented group of content creators. Hitting deadlines is critical - and the successful candidate will play a key role in making sure content is published on time. Andscape's newsroom reports on a range of topics from professional and college sports to fashion, music, and movies. Our content revolves around the intersection of sports culture and Black identity. About Andscape: Andscape is a Black-led content studio that explores the depth of our identity through its power in sports and culture. Magnified by the power and reach of The Walt Disney Co., The Andscape umbrella includes an editorial division and film and television studio. Founded in 2022, Andscape is a reimagination, expansion and diversification of The Undefeated's former platform. Responsibilities: * The Multiplatform Editor will typically edit multiple text stories a day, including news articles, columns and essays, and feature pieces * Checking for accuracy, proper grammar, search optimization, appropriateness, and style * Attending regular meetings with editorial leaders to plan coverage and a publishing schedule for the website and social-media postings * Checking and improving SEO on individual stories * Updating our homepage to reflect our newest and most relevant content * Keep abreast of changes in search results pages, and Google and SEO more broadly, that both impact our existing audience and present new opportunities for growth * Fact-checking stories for accuracy * Edit text and scripts for social and video projects * Moving stories efficiently through levels of editing * Review final drafts before publishing * Occasional work on weekends and evenings Qualifications: The ideal candidate for this position is collaborative and proactive with: * A minimum of 3 years of paid copy-editing experience in digital publishing * Experience editing for social media audiences * Flexibility to work with editors and reporters on the East and West coasts * A willingness to work nights and weekends on occasion Preferred Qualifications: * Comfort editing both long-form editorial and shorter social media copy * Some experience in a work management platform like Smartsheet, which is what we use * Candidates should be well-versed in analytics tools, including but not limited to Chartbeat, Google Analytics, Google Search Console, Taboola, CrowdTangle and Datamine Requirements: * Cover letter * Comfort and familiarity with Black culture Required Education: * High school diploma Preferred Education: * Bachelor's Degree in a related field #ESPNmedia The hiring range for this position in Los Angeles, CA and New York, NY is $68,500 - $105,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Department Description At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technological solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. The Global Information Security (GIS) organization strives to secure the magic by employing best-in-class services to assess, prevent, detect, and respond to cyber threats that present risk to The Walt Disney Company. We enable the business by integrating enterprise and business segment-specific supported services to create a robust, efficient, and adaptable cybersecurity program. Our key objectives are to: * Secure the Magic by protecting information systems and platforms. * Reduce Risk by proactively assessing, preventing, and detecting to prevent harm to the Company and our Guests. * Strengthen the business through optimizing execution, application, and technology used to protect the Company. * Innovate by investing in core capabilities to enhance operational efficiency. Team Description: Global Information Security (GIS) supports all of Disney's business segments, including Disney Entertainment & ESPN (DE&E). DE&E encompasses the operations of Disney's streaming services-Disney+, Hulu, ESPN+, Disney+ Hotstar, Star, and the upcoming Venu Sports streaming service-as well as Disney's broadcast and cable networks, including ABC, ESPN, FX, Disney Channels, and National Geographic. DE&E sits at the intersection of entertainment, sports, and technology, striving to connect viewers with beloved stories while advancing the streaming industry with consumer-first innovations. Security professionals supporting DE&E work with industry-leading technologies to deliver world-class, highly secure services to customers. What You'll Do: * Independent audit support for: * SOX 404 ITGCs * PII * PCI * ISPS * Collaborate with Enterprise Controls and Compliance (ECC) to scope systems and respective ITGCs. * Perform control health checks and remediation testing procedures to address issues identified via audit assessments, access control reviews, internal or external audits and/or other assessments. * Develop and lead the Control Assurance Programs (ISPS and SOX). * Lead Audit Readiness efforts to ensure proper system scoping and respective ITGCs, control validations and timely program onboarding. * Participate in audit walkthrough meetings to help establish internal testing procedures to gain operational comfort in the design of the Company's automated controls. * This includes control self-evaluations of new controls or processes that impact the effectiveness of an existing control. * Perform impact analysis and risk assessment on deficiency findings and documentation associated with the assessment. * Work with management and internal audit on maintaining the master Risk and Control Matrix over the systems material to Disney Entertainment and ESPN (Broadcast TV and Streaming - Hulu, Disney+, ESPN+, STAR+ products) * Ensure for timely management response of audit findings into our corporate SOCD/SAD. * Oversee ISPS Management Audit coordination and open action plans. * Provide consultancy to Development leads to identify and implement automation and efficiency opportunities to meet governance and compliance demands. * Management of GRC workflows around coordination of certifications and attestations. * Partner with leadership to support the PCI-DSS compliance program. * Develop training materials, coordinate training sessions, and monitor compliance with training requirements. * Oversee and manage a team of compliance analysts, ensuring day-to-day operations run smoothly and efficiently. * Assign tasks and projects to team members based on priorities, deadlines, and individual strengths. * Provide executive level updates on Compliance programs Must Haves (Years of Experience, languages, programs, tools, etc.): * Minimum of 8 years of related work experience, with 3 in management roles * IT SOX experience and proven experience in supporting IT audit/compliance functions * Experience in managing people * Thorough understanding of SOX ITGC and ICFR 404 standards and audit objectives * Interpersonal skills with the ability to work with teams cross-functionally * Strong verbal and written communication skills and ability to effectively communicate to technical and non-technical audiences, including developers and tech operators * Detail-oriented but able to understand the big picture. Highly organized and efficient * Ability to navigate through ambiguity, manage and coordinate multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and deliver on commitments * Experience with cloud-based services, specifically AWS Nice To Haves (see above): * Experience and knowledge of NIST framework, ISO 27001, K-ISMS, GDPR * Experience working with companies that have a heavy microservice architecture Education: Bachelor's degree in Computer Science, CPA license, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience The hiring range for this position in Glendale, CA and Santa Monica, CA is $141,900 to $190,300 per year and in New York, NY is $148,700 to $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate). Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. Apply Now Apply Later Current Employees Apply via My Disney Career Explore Location

Your Role and Impact As a BDR on our team, you'll help bring an innovative product to security-focused mid-market organizations. You'll join a fast-moving Go-To-Market team where BDRs consistently exceed goals and grow quickly in their careers. Your focus will be on converting high-priority inbound leads via email, phone, and social media, serving as the first point of contact for potential customers. You'll qualify prospects, educate them on our product, and book meetings for Account Executives. You're a self-starter with experience in business development, cold calling, and driving pipeline through both inbound and outbound efforts. Your work will directly impact our growth by generating high-quality sales opportunities. What You Will Do: Own the first stage of the sales funnel by engaging with inbound leads and proactively reaching out to outbound prospects across email, phone, and social channels Qualify leads by identifying pain points, budget, buying timeline, and key decision-makers to ensure a strong fit for our solution and schedule meetings with our Account Executives Research target accounts to identify key stakeholders, understand their business challenges and tailor outreach strategies accordingly Maintain accurate and up to date records of all prospecting, lead interactions, and sales activity in our CRM Demonstrate curiosity about our customers, product, and industry by staying up to date on our offerings, industry trends, and competitive landscape What You Will Bring: Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred Minimum of 1-3 years of experience in sales or business development roles Experience with CRM software such as HubSpot and/or Salesforce Experience with sales tools such as ZoomInfo, Chili Piper, and LinkedIn Sales Navigator Excellent written and verbal communication skills, with strong attention to detail Hands-on experience with multiple sales techniques (including cold calls, social selling, and sales sequencing) Microsoft Office proficiency Curious, collaborative, and results-driven mindset Perks & Benefits We offer a comprehensive benefits package designed to support our team's health, well-being, and work-life balance: Competitive Compensation Health Coverage: Medical, dental, vision, life, and disability insurance Financial Wellness: healthcare FSA, and commuter benefits Unlimited PTO: Flexible vacation, paid sick time, NYSE company holidays, and a paid birthday off Growth Environment: Be part of a fast-growing startup with a collaborative, unique team where every voice and idea is valued Venn is an Equal Opportunity Employer. We value and champion diversity in all forms and are committed to fostering an inclusive workplace environment for everyone. Our goal is for every individual to feel comfortable bringing their authentic self to any interaction with Venn. Estimated base salary: $60,000 - $70,000 USD/year Estimated commission: $10,000 - $30,000 USD/year Total compensation dependent upon experience

The Corporate Strategy Analyst is responsible for supporting the team on long-term strategic planning and key initiatives across ESPN. The role requires a baseline understanding of the sports / media ecosystem, quantitative and qualitative research skills, rudimentary financial analysis, and an ability to learn quickly. Responsibilities: Support team on key strategic initiatives for ESPN and work on actionable industry insights for the company. Collaborate with key stakeholders across the company in the analytical process. Assist in the preparation of communications both to and for senior executives, often based on complex strategic analysis and financial modeling. Perform research, financial modeling, and analysis to inform business decisions. Crystalize key insights from data and communicate complex analyses in an efficient and effective manner to a variety of internal audiences across departments and functions. Understand trends in the industry and help develop points of view on potential business impacts to be shared throughout the company. Work with internal colleagues and a diverse range of stakeholders across ESPN, Disney Entertainment, and Disney Corporate including Finance, Research, Programming, Content, Product, Editorial, Platform Distribution, Ad Sales, Business Development, and Legal on key strategic initiatives and priorities. Qualifications: Strong proficiency with PowerPoint and Excel Preference for solid written and verbal communication and interpersonal skills, with the ability to present to and interface with colleagues across all levels and lines of business Understands the competitive landscape and current competitive trends in the media industry; ability to forecast future trends Preferred Qualifications: A minimum of 2 years of strategy, analytical business development and/or financial experience preferred A minimum of 1 year of experience in strategy at a television programming or media company, sports league, consulting firm, or investment bank Required Education: Bachelor's Degree #ESPNMedia The hiring range for this position in New York, NY is $100,100 to $134,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Job Posting Segment: ESPN Strategy & Research Job Posting Primary Business: ESPN Strategy Primary Job Posting Category: Corporate Development Employment Type: Full time Primary City, State, Region, Postal Code: New York, NY, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-10-09

Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspect of apartment living-rent payments, events, services, maintenance, and community engagement-creating a lifestyle co-pilot for residents and an engagement engine for operators. By leveraging resident behavioral data, Venn delivers personalized experiences at scale, driving long-term loyalty and unlocking new revenue opportunities. We're trusted by industry leaders like Related Companies and Bozzuto and backed by top talent from companies like Fiverr, Kaltura, and Sonos, alongside seasoned real estate veterans. Our vision? By 2025, Venn will be the fastest-growing Resident Operating System, powering 500,000 units-scaling to 2 million by 2026. We're not just building software; we're redefining how people experience home. About the Role We're looking for a sharp, resourceful Customer Operations Manager to manage the operational execution of customer rollouts and ensure smooth, scalable launches. You'll manage the behind-the-scenes infrastructure that powers our implementations, including rollout timelines, platform configuration, internal task routing, data tracking, and cross-functional coordination. You'll also help keep our operational tooling in shape - ensuring nothing slips through the cracks as we grow. This role is part implementation lead, part systems thinker, and part air traffic controller. You'll work hand-in-hand with Sales, CS, Product, and Support to make sure customers go live quickly, accurately, and with a clear plan for success. What You'll Do Implementation & Launch Execution Own the full launch process from kickoff to go-live across both new and existing properties Manage project plans, track dependencies, and follow up on outstanding tasks across internal and client teams Handle data inputs and advanced configurations in the Venn platform (e.g., onboarding checklists, amenities, RentCafe and Yardi integrations, workflows, etc.) Assign and coordinate work across cross-functional teams (e.g., training, product support, integration follow-ups) Operational Support & Internal Systems Maintain and improve implementation tools, templates, and workbooks (e.g., onboarding workbooks, Hub tasks) Route internal tickets and requests to the right teams (product, support, integrations, etc.) Own the task manager and Hub configuration to ensure visibility and consistency across account activity Conduct data hygiene reviews to keep client information accurate and actionable Partner with CS to ensure ongoing client-facing activities (e.g., feature releases, training content, property transitions) are tracked and supported Support audits and rollout prep for key accounts like Bozzuto, Related, and GID Process & Scale Identify and eliminate bottlenecks in the onboarding and expansion process Propose operational upgrades and workflows that reduce manual work and improve speed-to-launch Help build a scalable operating model as Venn rolls out across larger enterprise accounts What You Bring 3+ years in Customer Operations, Implementation, or Project Management at a SaaS or tech-enabled service company Proven ability to manage complex projects and coordinate across multiple teams High attention to detail - especially with timelines, client data, and task handoffs Clear, professional communication skills (written and verbal) Experience configuring SaaS platforms and managing client-facing data or workflows A systems mindset - you enjoy improving processes as much as executing them Nice to Have Familiarity with the multifamily industry, Yardi, RentCafe, or proptech integrations Experience with project management tools like Monday.com, Asana, or HubSpot Comfort supporting customer-facing teams while owning internal operational execution This role is hybrid (3 days/week in our cozy NYC office). For New York-based candidates, this position has an estimated annual salary range of $100,000 to $120,000, plus benefits and opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications. We welcome direct conversations with each candidate about compensation in all of our initial calls.